| Subject | Date Asked |
|
| Paint question | 11/3/2009 |
Q: [My Dell computer runs on Windows Vista but I think Paint is the same as it is in XP.] I'm an ...
A: Just go to Image > Attributes and you can specify the height and width in there. Let me know if you ...
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| Installing mobile broadband | 10/23/2009 |
Q: When trying to install Dongle and software for Mobile internet connection it fails stating that I do ...
A: Log on with your Administrator account and password. That's really all you can do. Let me know if ...
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| computer's default location? | 10/22/2009 |
Q: everytime i go onto a website it shows me as being in boston mass. and advertisements and such for ...
A: That's strange. I'm near Buffalo too, by the way. Nice to meet you. Your location is generally ...
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| Computer Creates Duplicate Shortcuts | 10/21/2009 |
Q: I have Windows Xp, 3rd service pack, and noticed my PC is starting to create duplicate shortcuts ...
A: I have never heard of this problem before. Have you tried a Google search for these symptoms? Let ...
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| Xp Blue Screen | 10/18/2009 |
Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ...
A: Driver discs contain the software that allows Windows to interface with your hardware devices ...
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| Xp Blue Screen | 10/17/2009 |
Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ...
A: Boot off of your XP disc. When asked, say you want to perform a CLEAN INSTALL of Windows XP. It will ...
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| computer malfunction | 10/14/2009 |
Q: What causes a computer to suddenly shut off and restart a few times a day while in use?
A: Don this could be caused by any number of things: software problems, driver conflicts, viruses, or ...
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| outlook 2003 problem opening | 10/13/2009 |
Q: When I open it - it starts downloading all the incoming emails then freezes and a box saying "send ...
A: This could be a couple of things. First, I would check and make sure one of your mailboxes isn't ...
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| folder/file password | 10/6/2009 |
Q: How can I password protect a folder or a file in XP pro? ANSWER: Right-click on the folder and go ...
A: The only way you can do this for a folder with WINDOWS only is just to use Windows security. ...
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| folder/file password | 10/2/2009 |
Q: How can I password protect a folder or a file in XP pro?
A: Right-click on the folder and go to SECURITY. Let me know if you have any other questions or ...
|
| Creating New Default Address In IE | 10/1/2009 |
Q: Richard: I was able to create a new default Home Page Address in IE, but each time I sign on to IE ...
A: What you have done is all you should have needed to do to change your home page. I'm not sure why ...
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| No disk & need to reinstall | 9/21/2009 |
Q: Sorry if this is really long. I'm just at my witts end and almost in tears. I have probably gave ...
A: I'm real sorry, but there isn't really anything I can tell you. You NEED an original Windows CD in ...
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| Printer | 9/20/2009 |
Q: How can I get Adobe PDF as one of my printer options. Sometimes I don't have a printer handy & need ...
A: You'll have to either purchase Adobe Acrobat or download one of the free PDF creators. Windows XP ...
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| Batch Copy files | 9/19/2009 |
Q: I have a directory / folder on my C with about 100 sub-directories in it and various files in ...
A: So you want to copy all of the files out of this folder heirarchy but NOT restore the folder names? ...
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| Media Center Video Decoder | 9/16/2009 |
Q: Lately I cannot watch any DVDs or recording made with the Media center. I have an HP media center ...
A: Try downloading a recent CODEC package. I recommend this one: ...
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| Windows Movie Maker Icon | 9/5/2009 |
Q: Is there a desktop icon available for Windows Movie Maker?
A: Sure. Just create your own shortcut. Let me know if you have any other questions or comments. ...
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| saveing /cd | 9/4/2009 |
Q: how do i save a documents on a CD-RW
A: Insert a blank CDRW in your drive. Copy the files to it using Windows Explorer or My Computer. Click ...
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| used computer | 9/3/2009 |
Q: picked up an old dell for kids at yard sale supposed to be wind 98 turn on n its xp only 1 user will ...
A: If the seller didn't give you the username and password, there's nothing I can do for you. I would ...
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| Loading OP Syst | 8/28/2009 |
Q: I just bought a used Dell610 laptop from the company I work for. I recieved a Drivers Disk and an ...
A: Well, you'll have to start by installing Windows if it's not already on the machine. Insert the CD ...
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| Defragging hidden files | 8/25/2009 |
Q: Should I unhide hidden files to defrag them in a Windows XP Professional Version Service Pack 3 ...
A: Not necessary. Windows will degrag any files that are marked hidden. Let me know if you have any ...
|
| start menu | 8/6/2009 |
Q: My daughter was on the computer when she was don i noticed that the start menu is now on the right ...
A: You can click and drag the task bar (including the Start Button) to either the top, bottom, left, or ...
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| boot disk failure | 7/30/2009 |
Q: i have a pc i have been using for over 8 years, now all of a sudden , it isd playing up saying boot ...
A: If you're getting a BOOT DISK FAILURE and your BIOS isn't recognizing the hard drive, it sounds to ...
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| 4gb flash drive backup | 7/26/2009 |
Q: Richard...can you tell me in very basic, simple terms, how to copy to flash drive just the very ...
A: Bill, you really can't copy your OS from your C: drive to a flash drive and expect to RELIABLY ...
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| PLAYING DVDS ON LAPTOP | 7/25/2009 |
Q: IF MY LAPTOP HAS ONLY A CD PLAYER ARE THERE ANY DOWNLOADS AVAILABLE THAT WILL ALLOW ME TO PLAY A DVD ...
A: Nope. Totally different hardware. Let me know if you have any other questions or comments. Also, ...
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| entering text on my embroidery software | 7/22/2009 |
Q: When entering text on embroidery many times I need only a 1/2 space between words. Is there a way ...
A: You can try reducing the font for your spaces. If you're typing in 12 point, for example, make your ...
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| my computer is old | 7/19/2009 |
Q: how can i keep it running like new quick and fast
A: The best thing: wipe the hard drive and reinstall a fresh copy of Windows. That will remove any ...
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| bypassing password/re-installing windows | 7/18/2009 |
Q: I have two quick questions if you don't mind. 1)i recently got a used computer from a business. it ...
A: You don't need the admin password to reformat and reinstall Windows. Just pop your Windows disc in ...
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| windows xp log in | 7/17/2009 |
Q: I have a Dell Inspiron b130, My wife deleted an old user profile and now when the comp starts you ...
A: Do you still have your administrator password? If so log on using that. If not, I'm afraid there's ...
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| Program Installation | 7/16/2009 |
Q: What would cause a program installed with administrator priv. to be unavailable to other users of a ...
A: If you installed it for "THIS USER ONLY" instead of "ALL USERS" then that could be the problem. ...
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| Product key? | 7/10/2009 |
Q: I use XP and Office 2003 professional. I have no problem now, but a frien's problem reminded me ...
A: It looks like an OEM code, yes. Let me know if you have any other questions or comments. Also, be ...
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| Windows XP desktop icons | 7/1/2009 |
Q: I recently downloaded a file which looked like a .zip file, then extracted the files onto my ...
A: Sounds like you downloaded a virus or trojan. I would recommend you scan your PC and remove whatever ...
|
| low disk space | 6/19/2009 |
Q: I keep getting the 'low disk space' message. My main hard drive is only 10G and I currently have 1MB ...
A: Buy a bigger hard drive. :) Let me know if you have any other questions or comments. Also, be ...
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| bypassing password/re-installing windows | 5/29/2009 |
Q: I have two quick questions if you don't mind. 1)i recently got a used computer from a business. it ...
A: 1. No, not easily - without the admin password. 2. No. You'll need a Windows install disc. I ...
|
| Display | 5/28/2009 |
Q: I recently had to format my harddrive and since then nothing is displayed in proportion, it's ...
A: That is possible. You need to find the most current (or at least compatible) drivers for your video ...
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| photos on digital camera | 5/27/2009 |
Q: how do I download and save photos to my desktop?
A: This is different for every camera. MOST of the ones I have come with software that makes the ...
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| copying drivers | 5/15/2009 |
Q: I am wondering how to copy some of the drivers that are used on my computer before I reload windows. ...
A: Sorry, but in 90% of the cases, you need to reload the drivers from the manufacturer's original ...
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| windows xp | 5/14/2009 |
Q: it seems that the programe im using ie poker is biger than my screen hence click buttons are hidden
A: You'll have to increase your screen resolution or resize the program window. Let me know if you ...
|
| A+ Practice Exam Vendors | 5/1/2009 |
Q: I am studying for my CompTia A+ certification and am going to search for some free practice exams ...
A: Sorry, I don't have any recommendations. Unless you need that piece of paper for a job, I don't put ...
|
| virus | 4/21/2009 |
Q: I am having a time with my memory stick. I do a lot of Word documents and Powerpoint and at my work ...
A: Viruses can attach themselves to Word documents just like any other file type that allows macros. ...
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| Uninstalling Adobe Reader/Acrobat | 4/19/2009 |
Q: You sound a little stressed ;-) But I'm going to take a chance and ask you a question, anyway haha ...
A: Yes, a lot of programs leave JUNK behind on your system even after a full uninstall. No, I don't ...
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| Need to catch disk space thief on my C drive | 4/18/2009 |
Q: My System C: drive space is very low and am getting pop-up alert each and every time. I have cleaned ...
A: Sounds like you have a virus or trojan on your system that's self-replicating. Let me know if you ...
|
| VGA Controller | 4/16/2009 |
Q: I recently reformatted my home computer and now I can't find the VGA Controller. I do remember that ...
A: Sorry, Bob, but you're going to have to know what the name of that controller is and at least the ...
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| Protecting a Mail Merge Document | 4/12/2009 |
Q: After creating a Mail Merge Document in Words. How can I protect the main Document so users can not ...
A: You should be able to protect the document by setting a password (in the Save As… Options) This ...
|
| Windows XP startup | 3/29/2009 |
Q: How do I know when Windows XP has finished booting and doing all its startup activities, so I can ...
A: Well, you could look at the Task Manager and when the computer's boot activities start winding down, ...
|
| XP automatically shuts down | 3/22/2009 |
Q: I have a P-4 desktop with 512 RAM and my OS is XP-2. Of late my PC is shutting down after 15-20 ...
A: Sounds like it's overheating. Check your fans. Check to see if you have a temperature gauge in your ...
|
| Windows XP problems installing ubuntu | 3/20/2009 |
Q: My mother’s downstairs dell desktop Optiplex gx520 went out a couple of months ago for no reason. I ...
A: What part of "Windows XP Expert" says I know anything about Ubuntu? :) LOL Seriously, I've never ...
|
| Unlock | 3/18/2009 |
Q: Please help me find the user name and password for my system.if i put it on it will display window ...
A: I cannot help you with this. If you lost your password, there's nothing I can do. Let me know if ...
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| Automatic Login | 3/15/2009 |
Q: I have a program that starts up each time the machine reboots. I need some specific fields within ...
A: That depends on the program. If it's configurable, then that's up to the program. If not, you'd have ...
|
| Moving file from xp to vista | 3/12/2009 |
Q: I am trying to move my Quickbooks 2006 from old hard drive to new computer. The motherboard on my ...
A: You can't move the application to the new PC. The best you can do is backup your company data file ...
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| Defragment | 3/11/2009 |
Q: I am a system administrator at work and everytime I run the disk defragmenter with my administrator ...
A: Are you logged on with the administrator account? That's about the only thing I can think of to ...
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| User on a new server | 3/9/2009 |
Q: I have just installed a new server, kept the same name as the old. When I tried to logon as 'me' on ...
A: You have to recreate the same user account on the new server (username, password, permissions, etc.) ...
|
| e-mailing a screenshot | 3/8/2009 |
Q: I have a screenshot in Paint that I need to send to my e-mail server. First, how do I compress the ...
A: You can compress it by either saving it as a JPG or GIF or using a third-party program like WinZIP ...
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| 10gb seagate HD /xp pro | 3/1/2009 |
Q: reinstalled xp had 6.? gb spare / I HAVE DONE ? BAR LOAD OFFICE 07 /NOW I HAVE 1GB LEFT MY QUESTION ...
A: Get a bigger hard drive. 10 GB is nothing. Let me know if you have any other questions or comments. ...
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| slow processing and getting hanged | 2/27/2009 |
Q: iam using windows xp.my computer doesnt read the data from CDs,DVDs.when i insert the cds the my ...
A: It could be anything. My first thought is that your DVD drive might just be on the way out. Let me ...
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| help | 2/23/2009 |
Q: plz answer me.what is service pack2 and 3 in window XP. THANKS
A: Service Packs are bug fixes that Microsoft releases to upgrade your software. Let me know if you ...
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| windows-XP-files | 2/19/2009 |
Q: i created a document file in MS word 2007. i want to copy and change the name of the file into ...
A: Right-click on the file and hit COPY. Then right-click somewhere else and select PASTE. Now rename ...
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| computer | 2/17/2009 |
Q: In my motherbroad i have this fan that comes on and stays on 15 to 20 min sound like vacum cleaner ...
A: Sounds like a cooling fan that's on a sensor to come on when the PC gets hot. Fans usually last 3 to ...
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| sleep mode setting | 2/14/2009 |
Q: I have windows xp home edition. How do I change the time setting for when my monitor goes to sleep ...
A: You would need a mouse and/or keyboard to change these settings. Let me know if you have any other ...
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| Reinstall purchased Norton Antivirus on New Computyer | 2/11/2009 |
Q: I purchased and installed your Norton Antivirus 2008 Upgrade with Extended Download Service on 19 ...
A: I'm sure you can. Contact Norton for help. Let me know if you have any other questions or comments. ...
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| Startup errors | 2/8/2009 |
Q: When I boot up my computer, it stops and says Floppy diskette seek failure, Drive 1 not found, ...
A: Your BIOS / CMOS thinks that you have a floppy drive in your system. Go into your BIOS setup ...
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| Install latest Int Explorer 8? | 2/7/2009 |
Q: Can I install 8 over my present copy (7??) or shall I try to remove 7?? How? Thank you first ...
A: I haven't tested this yet myself, but if Microsoft stays true to previous versions, IE 8 should ...
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| a problem whit operating system | 1/1/2009 |
Q: I have a problem whit my operating system,its a month that i have installed it,but know i have a ...
A: Sounds like you have a forged copy of Windows. Contact Microsoft. Let me know if you have any other ...
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| windows freezes at logo | 12/30/2008 |
Q: i have an HP omnibook 6000 p3 600mhz, 192mb and 10gig hdd. that freeze's on windows logo, i have ...
A: Most new motherboards will automatically detect the new drive. Let me know if you have any other ...
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| windows freezes at logo | 12/29/2008 |
Q: i have an HP omnibook 6000 p3 600mhz, 192mb and 10gig hdd. that freeze's on windows logo, i have ...
A: If the problem is with your current hard drive or software, then you should be OK. If it's a problem ...
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| Inactive volume controls in Recording Control in Windows XP | 12/28/2008 |
Q: i There, My computer is custom built using an Intel Core 2 Duo Processor on a Gigabyte S-series ...
A: It's probably a driver issue. Reinstall your sound drivers - they probably came with your ...
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| UNDO hardware recognition "do not ask again" | 12/24/2008 |
Q: Richard - 08_1223 While trying to install a Viking PC Card/SD Card adapter, and not being able to ...
A: Go into your device manager, remove the device (which should be showing up as unknown with a yellow ...
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| firewall | 12/11/2008 |
Q: hy, my Norton antivirus expires on the 26th. i usually just uninstall it and then reinstall it and ...
A: Sounds like you picked up a virus. Instead of scamming a free one every year, you should PAY for a ...
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| Windows XP pro | 12/9/2008 |
Q: I want to install a 500 GB hard drive one of two ways, either as a second drive to store pictures ...
A: I would install it as a secondary drive. You can always use more space, right? And if your C: drive ...
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| Wordpad | 12/1/2008 |
Q: Richard - I'm a musician, and use Wordpad to display lyrics on screen. Usually the window opens in ...
A: Phil, I don't believe you can lock that window in place. You might be better off MAXIMIZING it so it ...
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| Reformatig windows xp pro | 11/30/2008 |
Q: i am trying to reformat my comp. when i try to delete the Partition. It goes to a screen indicating ...
A: You can't delete the partition that you're running SETUP from. You need to create a different ...
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| windows picture and fax viewer | 11/26/2008 |
Q: How on Earth do I get rid of all the images in windows picture and fax viewer. It seems to have ...
A: You should just be able to click on them and hit DELETE on your keyboard. If not, browse to the ...
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| Sluggish Response | 11/22/2008 |
Q: Whenever I sign on to Comcast, it sometimes take a long time for home page to download. Are the ...
A: Is it just their home page or is it just the first page you connect to? If it's the former, then ...
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| Internet Explorer | 11/20/2008 |
Q: My Internet Explorer is extremely, painfully slow starting up, going from page to page and site to ...
A: Switch to FireFox. :) Seriously, do you have any browser extensions like the Google Toolbar ...
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| password stealer | 11/15/2008 |
Q: about 10 or 15 times a day, i get a pop-up on "onecare", that says; PWS:Win32/Yaludle.A, then it ...
A: Forget OneCare. Get yourself a REAL virus scanner like McAfee or ZoneAlarm. Scan your system. If ...
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| windows explorer | 11/14/2008 |
Q: I used to be able to go to accessories/system tools and then click on windows explorer when I needed ...
A: Chances are you just accidentally deleted the icon. Do a Windows search for EXPLORER.EXE and then ...
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| Trouble Opening Yahoo | 11/7/2008 |
Q: Whenever I try to go online to Yahoo, I get an error message that sayd my ybrowser.exe is corrupt ...
A: Reinstall your browser. Let me know if you have any other questions or comments. Also, be sure to ...
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| Windows XP won't shut down | 11/5/2008 |
Q: On my screen, there is the box saying Windows is shutting down.... but nothing happens. ...
A: Some program probably isn't shutting down right and is locking up the shutdown sequence. Windows 98 ...
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| RAID 1 Mirroring | 11/4/2008 |
Q: I am running Windows XP Pro on a HP Pavilion 754n. During the last couple of days, my PC is running ...
A: You could probably just create a drive image using something like Norton Ghost or DriveCopy. Win XP ...
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| how to recover deleted files | 11/3/2008 |
Q: i have deleted my important file by mistake, it is also not in recycle bin, what can i do to get it ...
A: You would need third party software to recover it if you've already emptied your Recycle Bin… so ...
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| Windows XP Pro 32 or 64 bit | 11/2/2008 |
Q: I am building a new system for office use but will get the latest components so I can enjoy great ...
A: Michael, if you're just building a PC for normal office use, any operating system is fine - and you ...
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| shutdown | 11/1/2008 |
Q: I just bought a new computer 2 months ago -- my Question is that if I leave it unattende for a ...
A: Your computer was probably set up with a screen saver or power conservation settings to shut down ...
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| Windows XP file open options | 10/30/2008 |
Q: I do not want to open a copy of a program that is already running. When I click on a file in ...
A: You can sometimes configure a program to run in a separate memory space, but that's probably not the ...
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| taskbar | 10/25/2008 |
Q: I am using windows XP and the problem is that the taskbar is not there anymore and i did not push ...
A: It could be hidden. Try to put your mouse at the very bottom of your screen. Click and drag up. Let ...
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| removable disk insertion popup window | 10/24/2008 |
Q: When I insert my MP3 or when I insert my Canon camera windows opens up a form offering possibilities ...
A: It should normally be a quiet insertion. Your Canon software is probably the culprit. Remove it. I ...
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| Change Installation Folder | 10/21/2008 |
Q: When a new software is installed it is stored in C:\Program Files. Since C:\ is full, everytime I ...
A: Basically, you can't. It has to be on your SYSTEM drive. Yes, there are workarounds involving ...
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| Save pictures to dvd | 10/20/2008 |
Q: Usually I save pictures to CD. I'm told a DVD has more capacity. But when I insert a blank dvd my ...
A: Do you have a DVD burner? Do you have the right kind of discs for your DVD burner (+R, -R) ? Let ...
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| Windows XP file open options | 10/18/2008 |
Q: I do not want to open a copy of a program that is already running. When I click on a file in ...
A: This is normal behavior for Windows. The program itself would have to be written to see if another ...
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| Run Norton image file to all type of pc | 10/12/2008 |
Q: I want to Run Norton image file to all type of PC. when I restore norton ghost image file to the ...
A: You can't take an image of one hard drive and just install it on another PC. The image is specific ...
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| missing programs | 10/6/2008 |
Q: I cannot find my programs like Microsoft office and Adobe Suite in my "All Programs". It used to be ...
A: I would have to see your system to know what you did. Sounds like you deleted your shortcuts ...
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| WinXP Pro Installation | 10/5/2008 |
Q: I installed WinXP Pro successfully on a drive that previously had Win98 SE :) I messed up ...
A: I've never heard of this error before. Have you tried Googling it? Sounds like you have a bad copy ...
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| xp pro task manager | 9/30/2008 |
Q: When I updated to xp pro and the installation was up and running I had only 16 "processes" running ...
A: Roger, that is a real good question. There are several web sites devoted to telling you which ...
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| WIN SERVICE PAK 3 .... | 9/29/2008 |
Q: After an MS technician helped me overcome difficulty downloading MS Service Pak 3 and some other MS ...
A: I haven't personally experienced this problem before however I believe the hibernation information ...
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| converting pics to jpeg extension | 9/28/2008 |
Q: I have windows xp home, want to convert a pic to jpeg format in the file extension, how do i do ...
A: That all depends on what format your pictures are currently in. You could open up most graphics ...
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| Windows XP - Doesnt load, "boot disc error" | 9/19/2008 |
Q: I've had my PC for about 3 years , built it myself and my question is regarding my copy of Windows ...
A: It's probably a software problem, but it COULD be a hardware problem too. Oddly enough, I had a ...
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| windows xp | 9/18/2008 |
Q: Richard, is there any way to tell the computer to turn itself off at a certain time after i leave my ...
A: Not with just Windows (yeah, you can try to put something together with the Windows Scheduler, but ...
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| Windows XP | 9/17/2008 |
Q: I have a problem hopefully you can help. I am working on a desk top with Window's XP. I changed the ...
A: Reboot into safe mode and change the resolution there to something save like 800x600. When you come ...
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| upgrade from 98 to xp | 9/14/2008 |
Q: i have a sony vaio laptop, model pcg-9241, running windows 98. can i upgrade it to windows XP? ...
A: Ouch... that's pushing it. If the machine was built for Win98, I would be surprised if it was fast ...
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| Help-win xp | 9/14/2008 |
Q: A couple of days ago I received Trojan from a mail. And now when I start my computer, i have no ...
A: My advice is to reformat your hard drive and install a fresh copy of Windows. Once a virus does THIS ...
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| Changing txt file to php file | 9/13/2008 |
Q: I am trying to make a txt file into a php file. I was told my computer was supposed to ask me if I ...
A: Do you see file extensions on ANY of your other files? Normally they're HIDDEN by Windows. It sounds ...
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| How to back up a program from C drive | 9/12/2008 |
Q: I wish to back up a particular program from the C: drive of my PC to a CD. How do I go about ...
A: Well, you can use a Compressed Folder or a program like WinZIP to pack the folder up... HOWEVER... ...
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| Restoring windows. | 9/11/2008 |
Q: A couple of questions! I have a 'cleaned' laptop that needs windows installing, which should I be ...
A: Jaki - for basic office applications and web browsing, I like Vista. For games or high-end ...
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| windows xp microphone to hear speak | 9/11/2008 |
Q: I would like to speak on my microphone and hear my voice on my speakers, I am using windows xp. How ...
A: Assuming everything is hooked up correctly, when you turn your mic on, you should hear yourself in ...
|
| microsoft word | 9/8/2008 |
Q: i have lost the tool bar on top of a word program. i have checked that it is set up standard it is ...
A: Click on VIEW > TOOLBARS and then check on the STANDARD and FORMATTING toolbars. Let me know if you ...
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| How to remove xp antivirus 2008 from bottom task bar. | 9/6/2008 |
Q: Richard! Today I some how got this xp antivirus 2008 loaded on my computer. I must have hit the ...
A: It sounds like you've actually got a Virus or other Spyware on your machine. There are a lot of ...
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| buying labtop from london | 9/5/2008 |
Q: iam going to London for studies .i want to know whether its better to buy laptop from India or ...
A: I couldn't tell you. I'm in the States. I've never been to India or London. Check the Web for ...
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| Install Windows XP | 9/2/2008 |
Q: I have a new 500Gig SATA drive, and Im trying to install Windows XP On it. The windows XP Cd im ...
A: Yes, you need to get a new CD - a plain regular Windows XP CD, not a system restore disc. That one ...
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| Open With setting | 9/1/2008 |
Q: MY question is how do I get it to the original program I downloaded it with?
A: Right-click on the file and select OPEN WITH... Now you should see a menu with ALL of the programs ...
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| Lost Product Key/All disks are the same. | 8/31/2008 |
Q: How come you don't post the correct answers to these questions, Lost Product Keys? I read your ...
A: Les, I don't appreciate your RUDE and arrogant remarks. Calling my replies "weak" and "wrong" just ...
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| xp start up | 8/30/2008 |
Q: how can i start only the nessary programs i need at startup of xp like my anti virus and the nessary ...
A: Take everything else out of your STARTUP group. Beyond that, you'd need to modify the registry, ...
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| Removing words from spellcheck | 8/29/2008 |
Q: I have spellcheck on my Windows XP Professional, and I would like to know if their is a way to ...
A: This is a function of your WORD PROCESSOR, not Windows. If you're using, say, Microsoft Word, you ...
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| Size of Hard Disk | 8/28/2008 |
Q: I have partitioned my laptop hard disk into four. I don't have any file one of the partition which ...
A: There could be any number of reasons. The actual formatted size and the space available are ...
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| Files Deleted | 8/26/2008 |
Q: I understand that even though we have deleted and emptied Recycle Bin of a file, an IT expert can ...
A: If you transfer a file to CD or Thumb Drive and then DELETE it, it still goes to the Recycle Bin. ...
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| Windows XP | 8/25/2008 |
Q: Windows XP crashed so Dell sent us a reinstallation CD. We reinstalled XP and the appearance is ...
A: The "appearance is huge" is probably because your video display resolution is lower than what you ...
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| installing programs | 8/25/2008 |
Q: richard explain me why most programs need to restart the computer after installing to be effective? ...
A: Usually because they make changes to the system configuration. Let me know if you have any other ...
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| blowing the dust from lap tops | 8/24/2008 |
Q: This is for my sister. She has a 3 year old lap top and she has never blown the dust out of it, and ...
A: Honestly, each laptop is different, and they're all VERY hard to work on (take apart, put back ...
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| Do Smart Tags Spy? | 8/24/2008 |
Q: 1: I recently received an email attachment: a PDF file created by WordPro and sent to me via ...
A: Well, I DO think that they spy on you, but I also do think you're being a little paranoid. SmartTags ...
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| XP Documents & Settings | 8/18/2008 |
Q: The title that appears in the box when you click on a folder within Documents; i.e., C:\Documents ...
A: This is based on your Windows username (the name you log in as). The easiest way to change it is to ...
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| Upgrading | 8/18/2008 |
Q: I have a Dell Deminsion desktop with XP Pro that is about 4 years old. It still runs great. But, ...
A: About the only thing that you can do that makes sense financially is to add more memory (RAM) to it. ...
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| Having tabs on my browser | 8/17/2008 |
Q: Richard. How do I create tabs at the top of my computer screen so I can just click on them to go on ...
A: The tabs depend on what browser you're using. If you have Windows XP and they reset the factory ...
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| limiting internet access | 8/16/2008 |
Q: I am looking for a way to restrict internet access for my kids. Is there a way to allow only ...
A: I use a program called WINPROXY on my network that I can set up a Whitelist in and then use it to ...
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| virus problem in USB hub | 8/14/2008 |
Q: sir,whenever i scan a pendrive(after) or a memory card(after formatting),it is showing a ...
A: Sure... get yourself a good antivirus program, scan it, and stop sharing files or downloading ...
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| temporary folders | 8/9/2008 |
Q: sir i am very upset about the location of temporary folders right. that where they are located. i ...
A: Here's the easiest solution... just do a Windows Search (Start > Search) and type in *.MP3 in the ...
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| Task Manager | 8/8/2008 |
Q: I got a lot of processing going on in the task manager. i just wanna click end process but i dont ...
A: Type the process name into Google. You'll find several sites that will explain exactly what that ...
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| XP CD can't boot | 8/7/2008 |
Q: Hey' I have existing Windows Xp SP 2 installed in my DELL Pc, currently it does not run any set up ...
A: Sounds like your CD is bad. Can you read it in any other machine? Let me know if you have any other ...
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| Word If...Then...Else question | 8/6/2008 |
Q: I hope you can help me (my time for researching this is very limited and it looks to me like if ...
A: Honestly... the EASIEST way to do this would be to split your list into two halves and run two ...
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| upgrading` | 7/19/2008 |
Q: i wondering what is best way to grade form windows xp pro to vista? vista adviser said i could ...
A: Personally, I'm not a fan of upgrading your operating system until you have a DEFINITE NEED for ...
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| Minimum Video Card specs for Windows XP | 7/18/2008 |
Q: I have recently assembled an old computer. Specs: Intel 1GHZ processor 128 MB RAM Onboard video ...
A: If it works, the video card you have should be FINE. Let me know if you have any other questions or ...
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| cookies not able to delete XP pro | 7/18/2008 |
Q: is there any free software that will allow me to get rid of these self reinstalling cookies, have ...
A: I haven't used it in some time, but I believe Microsoft's free Windows Defender removes cookies. ...
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| Windows XP 64-bit | 7/17/2008 |
Q: I have a 64-bit processor (Intel E2160) but the Windows XP I have installed on it is a 32-bit ...
A: I've always been an "if it ain't broke don't fix it" kind of guy. If you're happy with the ...
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| VB6 Runtimes in Windows XP Professional | 7/16/2008 |
Q: Does windows xp have visual basic 6.0 runtime files installed by default while we install the OS ...
A: I'm not 100% positive, but I believe XP does NOT come with the VB runtime files. Let me know if you ...
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| keyboard | 7/12/2008 |
Q: I have a conventional keyboard without any special soft..it's just a plug&play one. I need to "load" ...
A: I'm sure there are some macro-recording programs out there that will let you control the function ...
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| usb problems | 7/10/2008 |
Q: i want to add music to my usb memory stick through the computer i try copy and paste, dragging it ...
A: Some memory sticks have a little write-protect tab on them. Slide it to UNLOCKED. Let me know if ...
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| CD is Read Only | 7/6/2008 |
Q: I have put a 1 kb file on a 640 MP RW CD and when I view the properties for the CD is shows as ...
A: You probably closed the session. You have to specify "leave the CD open" so you can record more data ...
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| windows service pack 2 corrupted | 7/5/2008 |
Q: can i uninstall service pack 2 and reinstall i have sony pc and it was preinstalled .
A: You should be able to, yes. Let me know if you have any other questions or comments. Also, be ...
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| User Accounts in Windows XP | 7/4/2008 |
Q: I am running WIndows XP Media edition with SP2 installed. I hade my primary "C Drive" crash and I ...
A: Kent, without booting from the OS on that drive, Windows won't be able to authenticate you, and you ...
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| Boot Sequence | 6/30/2008 |
Q: I have an HP Pavillion with XP Pro I bought a repair cd from ebay and it says to make sure my ...
A: You need to go into the BIOS settings for that computer. When you first turn the computer on, ...
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| display properties | 6/27/2008 |
Q: How can I clear the list of images in the windows desktop display properties?
A: If we're talking about the same thing, you'd have to actually DELETE the files from your Windows ...
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| remove names of programs from "add or remove programs" list | 6/27/2008 |
Q: How do i remove the name of a software from the "add or remove programs" list in the control pannel. ...
A: When you click on the REMOVE button, Windows should delete the software automatically, and if it ...
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| Please Help!! | 6/23/2008 |
Q: I was wondering if you would take the time to please try and help me. I'm going crazy! I am trying ...
A: Christina, it sounds like you've downloaded PIRATED video, which probably isn't legal if it was ...
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| Missing folder | 6/22/2008 |
Q: Loaded windows xp. Went to look for the "Cookies" folder in the Doc&Settings,etc Folder but it ...
A: Check Internet Explorer. What does that have your Cookies folder set to? Let me know if you have ...
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| About profiles | 6/22/2008 |
Q: I was just told by a friend that I could do the following. Go to the "C:" drive then open the ...
A: That will copy over MOST of the files, but some things like settings might not migrate over ...
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| Reverting Back | 6/22/2008 |
Q: I've decided to sell my Dell laptop which is about 6 years old. It came with XP Home edition. I ...
A: Daniel, I've never done this before personally, but I believe YES, you'll have to format the hard ...
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| computer won't boot | 6/19/2008 |
Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
A: Eric, you're at a point where you should REALLY take your laptop in to someone who knows what ...
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| Startup Folder Programs No Longer Start | 6/19/2008 |
Q: Yesterday I tried to add a second IDE hard drive to my PC. I was not successful—the BIOS did not ...
A: Joe, I have no idea why they aren't starting, but I find it hard to believe that anything you did ...
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| pc | 6/17/2008 |
Q: but i absolutely hate vista, can you advise me how to fully format vista so i can install xp Thanks
A: Well, I can't give you step-by-step instructions here as that would take WAY too long, however I'm ...
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| Screen Moved | 6/16/2008 |
Q: My monitor screen has somehow managed to be moved. right now about a third of the bottom of my ...
A: Check your monitor to see if it has settings - it could also be software for your video card. Check ...
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| Windows XP Cd key | 6/13/2008 |
Q: Richard a few years ago my Father purchased a windows xp pro disk off of a bogus website and they ...
A: No... there doesn't. Why would Microsoft produce MILLIONS of CDs with UNIQUE CD KEYS on them!? ...
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| BIOS | 6/11/2008 |
Q: Since a recent re-install of Win. XP I have a ongoing problem with booting up. (Win.XP Home) I have ...
A: Ken, every BIOS setup utility is different. I have four different PCs on my desk, and they all have ...
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| recovery disc | 6/11/2008 |
Q: I am getting ready to reinstall win xp home edition and all the drivers and some software like ...
A: Natalie, you can't do it with what Windows gives you, but there are third-party programs available ...
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| Windows clock speed maybe causing problems.. | 6/10/2008 |
Q: I'm having a problem with my computer speeding up or just running games or other programs to fast. ...
A: Kain, something like this is really difficult for an Expert to diagnose remotely. It could be a ...
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| Windows XP Cd key | 6/7/2008 |
Q: Richard a few years ago my Father purchased a windows xp pro disk off of a bogus website and they ...
A: The CD KEY is generally not printed on the disc itself. It is included on a separate sticker or card ...
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| hard drive installation. | 6/3/2008 |
Q: My hard drive failed and now installing new hard drive. Won't recognize "hard drive" Tried booting ...
A: You need to go into your BIOS and make your CDROM drive your first boot device. Then, boot from CD ...
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| copy and paste on Windows | 6/3/2008 |
Q: I recently had my PC "cleaned up" and fixed, but now I can't copy and paste onto e-mails etc. I ...
A: Wow, that's odd. I've never heard of that happening before. Can you use CTRL-C and CTRL-V to copy ...
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| Windows Internet Explorer - error message | 6/2/2008 |
Q: When I access CarnivalCuiselines.com I get the following error message: "Windows Internet Explorer - ...
A: I've never seen this error message either. Sounds like you've got some software on your machine ...
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| Selling | 6/1/2008 |
Q: This question may be a little odd. I just purchased a new Dell XPS 420 with Vista Ultimate and love ...
A: OFFICIALLY, I believe you're supposed to sell the machine with a BLANK hard drive. I think Microsoft ...
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| BIOS | 5/31/2008 |
Q: Since a recent re-install of Win. XP I have a ongoing problem with booting up. (Win.XP Home) I have ...
A: Ken, it sounds like you know what you're doing, and from what I can tell, you're doing it right. ...
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| CCTV | 5/31/2008 |
Q: avi file that is from CCTV footage but I need to play this footage with sound. Windows media player ...
A: If your source file has sound, it should play just fine in Windows Media Player. Are you SURE ...
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| unhide folders in winows xp | 5/29/2008 |
Q: How can I see hidden folder in wndows XP
A: Tools > Folder Options > View Tab... show hidden files & folders. Let me know if you have any ...
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| scanner wizard | 5/27/2008 |
Q: I have an hp psc 1300 series all in one printer and windows XP home edition. It says welcome to ...
A: Sorry, Vickie, but this could be anything. You're probably going to have to contact HP. Personally, ...
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| Windows Notepad vs Wordpad | 5/25/2008 |
Q: What's the difference between the two?
A: Notepad is PLAIN TEXT ONLY, whereas WordPad allows you some formatting (fonts, colors, etc.) Let ...
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| XP Pro with #4 Screen? | 5/22/2008 |
Q: For some odd reason, my IBM T30 computer is acting strange. When I start the computer, the Windows ...
A: Mike, you got me... sounds like a virus or other malware to me. Let me know if you have any other ...
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| LSASS.exe | 5/21/2008 |
Q: In each of my Local disk an Folder called New folder is getting created automatically. If i Delete ...
A: Try running a virus scan. Let me know if you have any other questions or comments. Also, be sure ...
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| Newfolder.exe | 5/20/2008 |
Q: In each of my Local disk an Folder called New folder is getting created automatically. If i Delete ...
A: Sounds like you have a virus. Run a virus scan. Let me know if you have any other questions or ...
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| XP QuickLaunch Menu | 5/19/2008 |
Q: I do the technical support for my department. I set up QuickLaunch on each computer. On some of ...
A: It is pretty basic... you just have to click and drag the taskbar so it fits the way you want. Make ...
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| unit freezes after monitor in sleep mode | 5/19/2008 |
Q: I need your help. I am running a windows XP pro and have recently encountered the following ...
A: I don't think this has anything to do with your monitor. From what you're telling me, it sounds like ...
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| problem downloading .Net Framework 2.0 SP 1 | 5/17/2008 |
Q: Richard Rost, It's really hard to believe you haven't already been asked this question (at least a ...
A: Roger, thank you for keeping me up-to-date. I had not experienced that problem myself, NOR had ...
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| wide screen monitor resolution | 5/17/2008 |
Q: I have recently bought a widescreen monitor but cant select the resolution that I need. All the ...
A: First, it's possible the monitor doesn't support the resolutions of your video card OR vice versa. ...
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| no sound! | 5/16/2008 |
Q: i have no sound and i cant hear anything, at all! i have no tabs to my proporties in my computer and ...
A: I would recommend reinstalling your sound drivers. Your sound could be integrated into your ...
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| Messed up desktop. | 5/15/2008 |
Q: Somehow, in the process of getting rid of duplicate files, and otherwise cleaning up my computer, ...
A: Paul, it sounds like you just decreased your desktop screen resolution. Right-click on your desktop ...
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| System Restore | 5/15/2008 |
Q: Richard I have been attemting to use system restore,but when I try it says that it cant be restored ...
A: Barry, it could be any of a MILLION different things - impossible for me to diagnose without looking ...
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| User password hint | 5/14/2008 |
Q: My girlfriend recently set up a user account on her computer. Occasionally the wrong password gets ...
A: Not that I'm aware of, no. Let me know if you have any other questions or comments. Also, be sure ...
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| Windows XP SP2 | 5/13/2008 |
Q: i just bought a new MB and 2 gb of ddr2 memory. (Biostar K8M800 with AMD3400+ and Kinston DDR2 2 1gb ...
A: The only thing I can think of is that you've got something loading on startup that is bogging you ...
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| no users come up at login screen | 5/13/2008 |
Q: I have been locked out of my laptop. I am using XP Pro sp2. It will start up and go to the blue ...
A: Log in as ADMINISTRATOR... Reboot into SAFE MODE (hold down F8 when the PC starts). When Windows ...
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| big fonts and big icons | 5/8/2008 |
Q: My dog hit my keyboard on my laptop, and then the screen went blank, and when it came back, ...
A: Sounds like rover adjusted your desktop screen resolution. Right-click on your desktop and go to ...
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| Initial startup. | 5/3/2008 |
Q: I have just purchased a Asus Eee PC 900 XP Home laptop. I turned it on for the first time, expecting ...
A: You're going to probably have to contact Asus for a fix (or whomever you bought it from). No CD/DVD ...
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| load an executable file on boot | 5/1/2008 |
Q: I have a small decktop 'DesktopCalendar.exe ' program that has to be re-opened on re-start. I would ...
A: Easiest solution... just put it in your Startup group, or place an entry for it in your AUTOEXEC.BAT ...
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| keeping my wireless networks available... | 4/29/2008 |
Q: you will be the third person i've asked, and i hope you can help i have a Gateway laptop running ...
A: Yes, that does suck. The first thing I would try is going to the manufacturer's web site for ...
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| programs running at bootup | 4/28/2008 |
Q: I have a Toshiba Laptop, running Winnings XP. Where do I find which programs start to run when I ...
A: Normal programs will be in your startup group... Start > All Programs > Startup. There might be ...
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| Strange glass shattering/chime sound | 4/28/2008 |
Q: Suddenly my windows xp is making a sound (like glass shattering but very soft something like a ...
A: I'm sorry.... but I have no idea what this could be. Obviously there's SOMETHING running in the ...
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| My WIndows XP Drives | 4/26/2008 |
Q: I have a CD drive but how can i obtain a DVD drive i have a decoder , it's been ticking me off for ...
A: I don't understand your question... are you saying that you PHYSICALLY have a CD drive in your ...
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| Disk space disappearing | 4/24/2008 |
Q: My computer only has 9.3gb total space, and I usually have around 50mb free. I have tried getting ...
A: It could be many things. My first thought is spyware or a virus... when a virus replicates it tends ...
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I am happy to answer any questions about how to USE Microsoft Windows XP. Also, please be sure to check the