| Subject | Date Asked |
|
| sound/audio problems | 10/2/2009 |
Q: i recently formatted my computer of all data because it had become too slow. after formatting i ...
A: Joy, You need to install the latest system software and drivers. The audio driver is the one you ...
|
| Windows XP freezes on startup | 10/1/2009 |
Q: I recently received a Dell Optiplex GX260 from my father and so I set it up and everything was ...
A: Melanie, It sounds like it could be your motherboard. If you have a Windows CD or a recovery CD, ...
|
| disk clone | 10/1/2009 |
Q: I would like to make a disk clone of my master drive so that I can restore it if I need to. I went ...
A: Trigan, I have no experience with this software. I suggest removing the Floppy out of the boot ...
|
| pc locking up | 9/28/2009 |
Q: I have a Dell XPS 400 using windows xp. The pc has 2 accounts on it and my problem is that when I ...
A: Robert, Satndby and Hibernation modes have had their problems from conception. This is why I don't ...
|
| windows explore not working right | 9/28/2009 |
Q: I am running windows xp service pack 3 with explore 7. Ever time I try to update to explore 8 it ...
A: Tom, Check your add/remove programs to see what versions, if any, of .NET Framework you have ...
|
| Formatting a new drive with on xp pro disk and a seperate disk for drivers (restore disk). | 9/27/2009 |
Q: I have a question that no one seems to be able to answer. Hopefully you can help me. I have had my ...
A: Jeff, Put the Recovery CD in just as you power your laptop or before. If your laptop doesn't boot ...
|
| software side | 9/27/2009 |
Q: i had installed the program which required the .net framwork ver 2.00 program to run. and this also ...
A: Dinesh, Make sure you have the latest software installed: Installing Windows SP2 ...
|
| Error Message when shutting down Laptop | 9/23/2009 |
Q: Hope you can advise on this problem. I have a Dell Inspiron 6400 laptop running Win XP Home with 2 ...
A: Stephanie, Looks like a software error. Did you install all the latest drivers and driver ...
|
| white vertical strips | 9/23/2009 |
Q: When I boot up my computer desktop, it appear white vertical strips on the monitor, what causes it & ...
A: Warm, It could be your video driver, but is more likely the monitor itself. First upgrade the ...
|
| Formatting a new drive with on xp pro disk and a seperate disk for drivers (restore disk). | 9/22/2009 |
Q: I have a question that no one seems to be able to answer. Hopefully you can help me. I have had my ...
A: Jeff, Install the new hard drive, insert the recovery CD, and boot off it. When the recovery is ...
|
| Blue Screen!! | 9/18/2009 |
Q: STOP errors:0X0000008E OR 0X00000050 OR OXOOOOOOOA I seemed to have successfully completed the ...
A: Esther, It sounds like your hard drive is bad and needs to be replaced. You will need to buy a new ...
|
| Suddenly latest versiosn of my browsers won't launch. | 9/18/2009 |
Q: I am running Windows XP Pro SP3 on my desktop. I did not know what had caused this problem but ...
A: Truman, You have all the others, you should install 1.0 and 1.1. As for the problem, try logging ...
|
| Suddenly latest versiosn of my browsers won't launch. | 9/16/2009 |
Q: I am running Windows XP Pro SP3 on my desktop. I did not know what had caused this problem but ...
A: Truman, The first thing I'm thinking is the newer programs and websites require backup ...
|
| Mysteryious Boot Issue | 9/16/2009 |
Q: I had a friend bring his desktop tower to me after several failed attempts to get it to boot ...
A: Arron, If it was memory, you would here a beep sequence. It could be the video card, if you have a ...
|
| Incomplete download | 9/16/2009 |
Q: I don't know how to complete or stop the previous downloading process in my pc.whenever i try to ...
A: Narith, Make sure you have the latest service packs and updates installed: Installing Windows SP2 ...
|
| A discreaderror occurred | 9/15/2009 |
Q: I leave my computer on all the time. Its a Compaq Evo W8000. It has two Xeon processors. It runs ...
A: Jerry, It sounds like your hard drive has failed. Do you have a bootable disk? If so, boot off of ...
|
| Blue Screen Of Death on XP | 9/15/2009 |
Q: All was working fine. I had not installed any hardware. I had removed some software but all seemed ...
A: Rich, I found good information about this problem: http://support.microsoft.com/kb/330182 It ...
|
| huge icons, webpages, everything! | 9/14/2009 |
Q: I was removing alot of programs that I thought I didn't need or use from "add/remove programs" and I ...
A: Steve, It may be as simple as your display settings. Start -> Control Panel -> Display -> Settings ...
|
| Word Doc Stuck | 9/14/2009 |
Q: When I go to open a word doc I get a message like this: Microsoft word has encounter a problem and ...
A: Nancy, Well does the path exist? Click Start -> My Computer Double Click C: Do you see ...
|
| no bootable device | 9/14/2009 |
Q: sorry, in advance, for my basic knowledge! :) Trying to start xp and i am getting a black screen ...
A: Laura, It looks like you have a hard drive failure. It doesn't want to boot. It could be the ...
|
| A discreaderror occurred | 9/13/2009 |
Q: I leave my computer on all the time. Its a Compaq Evo W8000. It has two Xeon processors. It runs ...
A: Jerry, First thing we can run CHKDSK. This will check your disk and can fix some problems: Check ...
|
| problems with dll | 9/12/2009 |
Q: 3 of my programs - Info Select, Outlook Express and Quickbooks not working anymore. As I start , ...
A: Gabriel, I did some searching and found this info: DDraw.dll is apart of DirectX We need to search ...
|
| problems with dll | 9/12/2009 |
Q: 3 of my programs - Info Select, Outlook Express and Quickbooks not working anymore. As I start , ...
A: Gabriel, I'm guessing your hard drive is old and losing sectors. You can do a CHKDSK to see if it ...
|
| Windows remember password not appearing | 9/12/2009 |
Q: I have windows XP installed on my system. I recently did a format of the machine and after that I ...
A: Giri, Your window is different than mine, are you running Windows XP SP3? You should try to keep ...
|
| 40 GB ATA hard drive split into three partitions | 9/12/2009 |
Q: "I have a Dell Dimension 4700 Pentium 4- 40GB Serial ATA Hard Drive (7200RPM), windows xp home ...
A: Rhonda, The G: drive looks like it may be your recovery partition, exvept for the fact that it has ...
|
| Welcome Screen | 9/9/2009 |
Q: I have a windows XP and recently it has gone the classic logon view. I want it to have the welcome ...
A: WU, I don't have the same screens you mention, are you running SP3? If not, you should upgrade to ...
|
| Power light blinking | 9/9/2009 |
Q: the power light on monitor keep on blinking but nothing show in the monitor. What is wrong & what ...
A: Warm, Well, it can be for many reasons. If your system hibernates or goes into standby mode, the ...
|
| Incomplete download | 9/9/2009 |
Q: I don't know how to complete or stop the previous downloading process in my pc.whenever i try to ...
A: Narith, I think what you need to do is clear your browser cache: Start -> Control Panel -> ...
|
| photo orientation | 9/8/2009 |
Q: When I upload photos to my computer windows does not orient the vertical photos correctly. How can I ...
A: Doug, What I am trying to tell you is this is NOT a feature of XP. It may be a feature that comes ...
|
| Window Media Player software | 9/8/2009 |
Q: I have a new Compaq mini notebook which does not have Windows Media Player installed. I do have it ...
A: Ken, Are you running Windows XP SP3 with all the latest fixes? If so, you should update all your ...
|
| xp issues | 9/8/2009 |
Q: I have a Compaq Presario,Sempron 3200+,1.79 GHz,1.18GB Ram, Norton Internet Security Suite. The hard ...
A: Cliff, You can move the file to an external drive, but I don't see it helping your speed concerns. ...
|
| lost wireless after installing service pack 3 | 9/8/2009 |
Q: I installed Winxp service pack 3 today and when installed I rebooted. My wireless connection was ...
A: Don, First things first. You need to install all the latest drivers and system software: This is ...
|
| WinXP Internet problem | 9/6/2009 |
Q: I'm trying to help our youth minister with his laptop...Dell Precision M4300 with XP Pro ...
A: Larry, It sounds like your system is talking to the wireless access point, but the access point ...
|
| op sys | 9/5/2009 |
Q: my system refuse to boot and is telling me to insert a disk which i do but still no responce. pls. ...
A: Buba, Sounds like your hard drive has died. You need to get a replacement and boot from a recovery ...
|
| Window Media Player software | 9/4/2009 |
Q: I have a new Compaq mini notebook which does not have Windows Media Player installed. I do have it ...
A: Ken, Windows XP comes with Media Player. It may not be installed. Start -> Control Programs -> ...
|
| Screen Inverter on Dell Inspiron 8600 | 9/3/2009 |
Q: I had the classic symptom with dim video on Inspiron 8600 . . . video was barely visible . . . works ...
A: Bob, I'm going to preface this with, Not a lot of experience here. With that said, my background ...
|
| about my laptop user account problem | 9/2/2009 |
Q: since 2 days ago till evening 10 PM i work on my laptop and i tried to delete some files from temp ...
A: Akash, Your profile may be corrupted. Create a new user account and give it administrative rights. ...
|
| Operating Systems | 9/1/2009 |
Q: I have a laptop with the Windows Vista loaded and do NOT like the applications at all. I am helping ...
A: Angela, The HP Pavillion 7850 will handle XP just fine. I have installed XP on 400MHz systems ...
|
| No sound!! | 9/1/2009 |
Q: It appears that the audio/sound hardware has been deleted from my computer, one of my children ...
A: Shelley, Let see if Windows will find your driver for you first, because it is easier for you. ...
|
| Starting Windows | 8/31/2009 |
Q: Let me say first of all that my computer terminology is pretty flawed, and I hope I don't confuse ...
A: Adam, It doesn't look like it's booting your hard drive. First make sure your Floppy drive is ...
|
| password bypass | 8/30/2009 |
Q: I recently set up the parental controls to restrict access to certain websites and now I can't ...
A: Amanda, Parental Controls shouldn't restrict your Anti-Virus program. I found a good website about ...
|
| copying data to CD/DVD using Windows | 8/29/2009 |
Q: I get a dialog box that says "Drive D: is not accessible.Incorrect function." when I insert a CD and ...
A: Dudley, If you have functionality, you could just try running CHKDSK to see if you lost a file or ...
|
| dell laptop setup | 8/28/2009 |
Q: I just bought a used Dell610 laptop from the company I work for. I recieved a Drivers Disk and an ...
A: Steve, If the system hasn't been changed, you can do a full system recovery: Doing a System ...
|
| copying data to CD/DVD using Windows | 8/28/2009 |
Q: I get a dialog box that says "Drive D: is not accessible.Incorrect function." when I insert a CD and ...
A: Dudley, You may have lost functionality to the D: (CD/DVD) drive. Can you read files on any CD? ...
|
| Opening attachment | 8/27/2009 |
Q: I occasionally get from a friend an attachment that is an EML file. When trying to open it, I get ...
A: Steve, For unknown file extensions, go to Google.com and search for file extensions. This will ...
|
| Organize start menu | 8/27/2009 |
Q: I have Windows XP SP2. My Start Menu/All Programs is a screen long. I would like to be able to (for ...
A: Marie, Start -> My Computer Double Click 'c:\' Double Click 'Documents and Settings' You can do ...
|
| Audio | 8/26/2009 |
Q: i tried to download a audio driver and it failed and said there was no device found.
A: Weldmaster, You are probably tring to install the wrong audio driver so it doesn't see the device ...
|
| Operating System | 8/26/2009 |
Q: I have an ACER laptop, model EXTENSA 5220 which came supplied with VISTA. It has an 80 GB hard drive ...
A: Gordon, If it's Alt F10, hold the Alt key and hit the F10 key once a second after your hit the ...
|
| Sound driver | 8/25/2009 |
Q: I cant install sound driver in my sony laptop which i formatted recently and installed windows xp ...
A: Feroz, Here's a complete list of downloads: ...
|
| Internet connection. | 8/25/2009 |
Q: I have an Acer laptop with Windows XP and a wireless card. Even though my internet connection shows ...
A: Paul, Was the wireless connection already setup on this other laptop? If so, then you didn't find ...
|
| Internet connection. | 8/25/2009 |
Q: I have an Acer laptop with Windows XP and a wireless card. Even though my internet connection shows ...
A: Paul, Does your wireless have security? It can see it but maybe it can't get an IP address becuase ...
|
| Removing directories from a command prompt | 8/25/2009 |
Q: I deleted all the files in 2 directories, but they still have . and .. directories. How do I delete ...
A: Dan, . is the current directory, to delete it, back up a level and delete the folder you were in. ...
|
| Operating System | 8/24/2009 |
Q: I have an ACER laptop, model EXTENSA 5220 which came supplied with VISTA. It has an 80 GB hard drive ...
A: Gordon, You can install it on the other partition using the CD. Boot of the CD and it will ask you ...
|
| win xp | 8/24/2009 |
Q: hai, i am using hp pavillion (DV4)notebook .i had reinstalled with xp and vista ultimate .i can't ...
A: Selvam, It looks like you may have a Pavilion DV4, but that is still not enough to resolve your ...
|
| CD, DVD drives | 8/23/2009 |
Q: I am using a Dell Dimension 2400 Windows XP. Two days ago all was fine but the nxt day I turned on ...
A: Ann, The drivers for those drives are apart of the OS. We can try to repair the drive, if it ...
|
| unmountable_boot_volume | 8/21/2009 |
Q: My desktop was shut down by holding power button, When i restarted i had the error for improper ...
A: Terry, First check your systems boot order in the BIOS (system setup). To get to the BIOS, press ...
|
| # # Reboot and select proper boot device or insert boot media in ... | 8/21/2009 |
Q: i always get that error when i start up my pc, what could be done to stop this error from displaying ...
A: Jojo, Boot up with the WinXP CD in the drive, and go to the Recovery Console. At the command ...
|
| Norton 360 no longer automatically starts-up. | 8/20/2009 |
Q: I have Norton 360 on a Windows XP system. Norton 360 used to start up automatically when I turned ...
A: John, Look at the system service. Start -> Control Panel -> Administrative Tools -> Services Look ...
|
| Clean up the hard drive | 8/20/2009 |
Q: I have an older system runing Windows XP. The computer has 2 internal physical hard drives C: and ...
A: Stefan, You can definitely re-install Windows on just the C:\ drive without affecting the D:\ ...
|
| system volume information | 8/19/2009 |
Q: what is system volume information ? this folder can be see in my d and e drive ................... ...
A: Laksh, It's actually a part of System Restore; the tool that allows you to set points in time to ...
|
| Compaq | 8/17/2009 |
Q: my parents disabled the wireless on my Presaio CQ60 the chip is still in my copmuter how do i get ...
A: Jeremy, It all depends on what they did. If they disabled it, right click 'My Computer', drag down ...
|
| opening a document | 8/14/2009 |
Q: I have a document where I keep all my passwords for different websites. I have been using it for ...
A: Louie, It's possible their is a macro virus in the document. Try opening with notepad or wordpad. ...
|
| Problem unhiding files | 8/13/2009 |
Q: I have recently stumbled upon a problema that I can't fix. I find it impossible to see the hidden ...
A: Gabriel, It sounds like you found the correct setting: Start -> Control Panel -> Folder Options -> ...
|
| XP Home | 8/12/2009 |
Q: I purchased an Acer One Netbook. It came loaded with XP Home. XP Home does not work with a client ...
A: BJ, Windows is not like any other program becasue it's sets everything up for everyone else. You ...
|
| Doubts to create | 8/12/2009 |
Q: I want to know how keyboards work?Like,if I press down arrow how does the cursor move down and if I ...
A: Vivek, The character set has a decimal code like A = 41 in hexidecimal. Each key has their own ...
|
| Explorer.exe error | 8/11/2009 |
Q: When I click the start menu and right click on Programs and click open or explore, I receive an ...
A: Niki, First I think we need to check the hard drive: Check Disk Click Start -> Run and enter ...
|
| Windows XP Hangs at Startup | 8/10/2009 |
Q: When I try to start up my desktop at home, it goes through the BIOS screen and windows loading ...
A: Sam, I wonder if you profile has been corrupted. Try logging in as local administrator. If this ...
|
| Monitor | 8/8/2009 |
Q: i have recently buyd the lcd monitor samsung p2350. on the advertizement paper it apears to be full ...
A: Kobus, It looks like it is HD. See the specs on the monitor from Samsung (1920 x 1080): ...
|
| downloadind | 8/8/2009 |
Q: can i download from a gateway computer which is windows vista to a compac which is xp. get xp ...
A: Pam, Download is usually from a website. It looks like you are just copying files from one machine ...
|
| Computer turns itself on | 8/8/2009 |
Q: My computer has been turning itself back on after shut down. It comes on every morning at 12:01:01, ...
A: Martha, It looks like the 6009 is not causing the problem, it's reporting the reboot. We need ...
|
| Love that IE! | 8/8/2009 |
Q: My computer has been really wonky since I downloaded and unloaded Windows IE 8. I now cannot even ...
A: Diana, 1) If you are going to rebuild, it's best to use the Full Factory Recovery that your system ...
|
| set config aaplication error | 8/7/2009 |
Q: I have Compaq Prisario c700 with Windows XP When I start my laptop I getting 2 pop-ups 1) SET ...
A: Mahipal, First, I suggest trying to login as local administrator to see if your profile may have ...
|
| Blue screen of death | 8/6/2009 |
Q: I get blue screen of death error message 0x00000050(0x8B000020, 0x00000000,0xB904E074, ...
A: John, How old is your system? More importantly, your hard drive? It may be on it's way out. We ...
|
| CD, hang-up & name mistake | 8/5/2009 |
Q: My desktop Dell is 3 1/2 years old. Windows XP Pentium 4 2.8 gHz 2 gb memory. Suddenly, everytime ...
A: Val, To open a non-responsive CD/DVD drive, get a paper clip, straighten it, and insert into a ...
|
| DVD burner won't work! | 8/5/2009 |
Q: I have an HP Pavillion 754n and since I've gotten this computer I have not been able to burn any ...
A: Christian, It sounds like your problem is not the DVD burner, but what your are trying to burn. ...
|
| DVD burner won't work! | 8/5/2009 |
Q: I have an HP Pavillion 754n and since I've gotten this computer I have not been able to burn any ...
A: Christian, Did the burner come with the system? If so, you should have special software to write ...
|
| No audio | 8/4/2009 |
Q: I have an onboard sound card . Driver C-Media AC97. It has suddenly quit. No sound. Under Device ...
A: F.V., You can try to right click the unresolved items in device manager and click Update Driver. ...
|
| No audio | 8/4/2009 |
Q: I have an onboard sound card . Driver C-Media AC97. It has suddenly quit. No sound. Under Device ...
A: Franco, Your drivers need to be resolved, noted by the yellow ! or ?. Checking Drivers Right ...
|
| Window Explorer Error | 8/3/2009 |
Q: When I right click on desktop, Window explorer gives error and then closes. This happens even if I ...
A: Hridey, What version of IE are you using? You can try upgrading to the latest IE 8.0: ...
|
| dvd burning | 8/2/2009 |
Q: i was wondering why dvd read-write drives never burn data to a dvd disc without the use of special ...
A: Abby, Windows Media Player can be used to burn both: ...
|
| USB drivers | 7/30/2009 |
Q: Two weeks ago (July 17, 2009) I bought an iPod. I connected it to my usb port and it didn't show up. ...
A: Rocio, Install all of these: Applications: Sonic Solutions – Application; Digital Media V7 ...
|
| HELP | 7/30/2009 |
Q: My volume control will not work---keeps saying enable active mixers and what if there are none, how ...
A: Deanna, Volume: Depending on if your have a laptop or desktop you can have multiple places that ...
|
| Lost password. Will not load. | 7/29/2009 |
Q: My friends son has forgotten his log on pass word. They do not know much about computers. I know ...
A: Jerry, Try logging in as local administrator. Do not use Safe Mode, not needed. If you can login, ...
|
| administrator priviliges | 7/29/2009 |
Q: This is a follow up question to your last response to me yesterday (the site would not allow me to ...
A: Matt, Are you sure you have the right driver for your machine and OS? What is your machine make ...
|
| USB drivers | 7/28/2009 |
Q: Two weeks ago (July 17, 2009) I bought an iPod. I connected it to my usb port and it didn't show up. ...
A: Rocio, Your drivers are here: ...
|
| USB drivers | 7/28/2009 |
Q: Two weeks ago (July 17, 2009) I bought an iPod. I connected it to my usb port and it didn't show up. ...
A: Rocio, You need to install all your latest System Software and Drivers. The problem is the USB ...
|
| Windows XP Home Edition problem? | 7/28/2009 |
Q: I am using a program to program messages into LED signs. The program is not opening in a ...
A: Cliff, Well, like I said last time we can install the latest JAVA to see if this is what the ...
|
| administrator privileges | 7/27/2009 |
Q: I recently had to send my computer to a local repairer after windows failed (assume a virus) On its ...
A: Matt, You can create a new account and give it administrative rights. Creating a Login/Profile ...
|
| administrator privileges | 7/27/2009 |
Q: I recently had to send my computer to a local repairer after windows failed (assume a virus) On its ...
A: Matt, Do not login in Safe mode. Safe mode doesn't load/install all the functionality you may ...
|
| Downloading 1 particular site. | 7/26/2009 |
Q: Switched from windows me to xp, I have problem downloading the California Lottery site. There is ...
A: Sam, Automatically is the default. Temporary internet files are used so that when you go back to a ...
|
| error message at startup | 7/26/2009 |
Q: I have an older dell computer. this morning I went to start it up after only being turned off for a ...
A: Lance, Hopefully you made recovery CD's when the CD was new. If not you can call Dell support and ...
|
| Dell Inspiron 1200 Laptop | 7/24/2009 |
Q: What steps do I need to take, when I travel with my computer out of town, to another state, in order ...
A: Arnold, You shouldn't need to do anything. To connect to the internet, just plug in the ethernet ...
|
| Favorites in XP | 7/24/2009 |
Q: I asked you a simple question that another "expert" couldn't answer, and I got a rude answer. I am a ...
A: Michael, I think you have Favorites mixed up. Windows Explorer Favorites are links to websites ...
|
| administrator privileges | 7/23/2009 |
Q: I recently had to send my computer to a local repairer after windows failed (assume a virus) On its ...
A: Matt, You need to find out your administrator password. Every system has one. You won't be able ...
|
| Task scheduler | 7/22/2009 |
Q: I could run files created with the Mousetamer program by using the task scheduler in Windows 2000. ...
A: Richard, My first thoughts were that the program didn't support Windows XP, but I check the site ...
|
| windows xp resetting to blue screen and keeps doing this | 7/22/2009 |
Q: I am getting the windows xp screen than black screen and than blue screen. It just keeps doing this ...
A: Michelle, It could be your motherboard forcing the reboot or your hard drive. Does it stop and ...
|
| XP home, Cubase, MOTU Ultralite, Audio Interrupts | 7/22/2009 |
Q: I'm running win xp home on an HP A1410n 3GB RAM, with Cubase 4 Studio, and a MOTU Ultralite Firewire ...
A: Tom, I Googled MPSampleSubmission and found out it looks like it's related to Windows Defender. Do ...
|
| 5033 | 7/21/2009 |
Q: Greetings from bali, I've just re-installed a dictionary program after recovering the laptop from ...
A: Garry, 1) You drivers may be resolved, but if they are not the latest, I have seen some really ...
|
| Downloading 1 particular site. | 7/21/2009 |
Q: Switched from windows me to xp, I have problem downloading the California Lottery site. There is ...
A: Sam, I'm wondering if this site uses cookies that you are not allowing or activeX that isn't ...
|
| INSPIRON 1200 LAPTOP | 7/20/2009 |
Q: My key boards left clicker does not open desktop icons. I need to go to the right clicker and select ...
A: Arnold, You don't need a mouse to operate the computer. You use the windows key to get the start ...
|
| Replacing System Files | 7/20/2009 |
Q: I recently have had some system files become corrupted. Or at least, that's what I believe the ...
A: Justin, Please read and follow the directions, It's For Dell use Control F11 As for burning ...
|
| Replacing System Files | 7/19/2009 |
Q: I recently have had some system files become corrupted. Or at least, that's what I believe the ...
A: Justin, Yes, 3.78GB Unknown Partition is your recovery. Follow the directions: Hit the power ...
|
| Replacing System Files | 7/19/2009 |
Q: I recently have had some system files become corrupted. Or at least, that's what I believe the ...
A: Justin, You can run a CHKDSK to check your drive and it may fix some files. But, you will probably ...
|
| Adding or removing cookies in my computer | 7/19/2009 |
Q: How do I add or remove the cookies in my computer? Some web sites state that I must add cookies to ...
A: Angie, To Delete Cookies: Start -> Control Panel -> Internet Options Click the Delete... Button in ...
|
| 5033 | 7/17/2009 |
Q: Greetings from bali, I've just re-installed a dictionary program after recovering the laptop from ...
A: Gary, How did you install it? Did you use the original CD? It sounds like the you may have ...
|
| Administrator privileges | 7/17/2009 |
Q: When I try to install a program, I get the message "you do not have sufficient privileges to install ...
A: Walt, This may be a catch 22 if you don't have the administrator password. You probably don't have ...
|
| Windows XP Home Edition problem? | 7/17/2009 |
Q: I am using a program to program messages into LED signs. The program is not opening in a ...
A: Cliff, There are a couple of ways for this failure. One is an older program which doesn't include ...
|
| Registry Mechanic removal | 7/15/2009 |
Q: I have a PC running Windows XP completely up to date and running smoothly.I have for some years been ...
A: Jim, Regedit: Start-> Run and type regedit Control F for find I would search for Mechanic, note ...
|
| Registry Mechanic removal | 7/15/2009 |
Q: I have a PC running Windows XP completely up to date and running smoothly.I have for some years been ...
A: Jim, My guess is you need to remove the product using add/remove programs. Then delete the install ...
|
| Hewlett Packard HP7550 Printer/Windows XP Printing problem | 7/14/2009 |
Q: My HP7550 Hewlett Packard printer is connected to my Sony VGN-FE31M Laptop (Windows XP professional ...
A: Roger, I assume you are using this driver if your printer is an all-in-one: ...
|
| Highlight/printing problem | 7/14/2009 |
Q: I am using Microsoft picture and fax viewer to highlight parts of my report. When I print on my HP ...
A: Cory, I think you don't have the correct printer drivers installed. It should be in this list. ...
|
| Folders in E drive is not visible | 7/13/2009 |
Q: I reinstalled XP due to System.ini file corrupt. Now the folders and files in one of the drive ...
A: Rax, The Drive name can be changed at any time. Start -> My Computer Right Click the Drive and ...
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| Computer Crash | 7/13/2009 |
Q: Computer error message was that windows couldn't start/run because of a missing or corrupt file. My ...
A: Barb, My apologies! Most recovery CD's recover your system to factory contents or new condition. ...
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| installing ethernet drivers | 7/12/2009 |
Q: everytime i try to install the drivers using the setup or the new hardware wizard the setup goes to ...
A: Tiago, I wonder if you have administrative rights? Could you try while logged in as local ...
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| Blue files with names that start with $ | 7/11/2009 |
Q: I have a ton of files on my hard drive in the windows directory and are blue with the first ...
A: Steve, These files are archives of installs. They are used if you were to back out a fix. They ...
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| Cd/DVD Rom issues | 7/11/2009 |
Q: I have a Hp a1230n desktop Windows XP. I have tried to install a pc game (sims 2 ) into this ...
A: Nicole, My guess is the drive you are putting the DVD in is a CD drive. It's older and can't read ...
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| Computer maintenance-disc space | 7/11/2009 |
Q: I need to recover disc space. I run XP pro on a computer a friend's son put together for me a year ...
A: Keith, First you should check disk management to see what you physically have in your system. You ...
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| Confused about pwds | 7/10/2009 |
Q: Where does Win XP store windows logon user passwords? Also, if I'm logged on a network domain at ...
A: Richard, Your passwords and account settings are stored in c:\windows\system32\config\sam. It's in ...
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| Dialup link drops often | 7/9/2009 |
Q: Tom: I have a 56KB dialup line with XP. I am experiencing the line droping rather often. I have no ...
A: Nicholas, My guess is you don't have the latest modem drivers. On that note, it's probably a good ...
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| Volumes on disk management missing | 7/8/2009 |
Q: I'm having two problems with a PC that I think are related. One is that there are no volumes on the ...
A: Alec, I have never seen this either. My guess is either your registry or OS is corrupted. The ...
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| Virtual Memory/Improper Shut Down/svchost.exe. | 7/7/2009 |
Q: I've read rave reviews on how you help other in their Windows XP problems. Im currently getting ...
A: Sharla, You might have missed this in all the info I gave you: Downloading Drivers Go to your ...
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| reformat | 7/7/2009 |
Q: I need to reformat the main drive - C drive - too many mistakes... I tried to do it as I was ...
A: Gabe, If you are using the original hard drive that came with your laptop, then it should work. ...
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| MISSING TEXT IN STARTUP MENUS | 7/6/2009 |
Q: FAVORITES,CONTROL PANEL OR DOCUMENTS. The menu shows icons only-no text. I have run Symantec and ...
A: Robert, Sorry for the delay. This is not a typical problem and there's no information about it ...
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| Dell Inspiron 8600 Screen Bad? | 7/6/2009 |
Q: I think I have a bad LCD. The laptop boots fine but the only thing I see on the screen are some ...
A: April, I agree that it is probably your monitor. It is possible that it's the LCD inverter. I see ...
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| Problems after Reinstalling OS | 7/6/2009 |
Q: HOw are you? You helped me before with some issues.And here I am with some more issuues. Yesterday ...
A: Ramya, When I click Download now, I get the option to install or don't install. If I click ...
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| Problems after Reinstalling OS | 7/6/2009 |
Q: HOw are you? You helped me before with some issues.And here I am with some more issuues. Yesterday ...
A: Rayma, Install these: RecordNow Software ...
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| MISSING TEXT IN STARTUP MENUS | 7/5/2009 |
Q: FAVORITES,CONTROL PANEL OR DOCUMENTS. The menu shows icons only-no text. I have run Symantec and ...
A: Robert, I'm wondering if your profile is corrupted. Try logging in as the local administrator. If ...
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| Dell Inspiron 8600 Screen Bad? | 7/5/2009 |
Q: I think I have a bad LCD. The laptop boots fine but the only thing I see on the screen are some ...
A: April, There is no problem downgrading or upgrading the monitor. It looks like the monitor is ...
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| Can't delete zip files | 7/5/2009 |
Q: Recently, zip files are not getting deleted when I select and use DELETE button or select and use ...
A: Sukhen, My first thought is access rights. Can you try to delete them as local administrator? ...
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| Virtual Memory/Improper Shut Down/svchost.exe. | 7/4/2009 |
Q: I've read rave reviews on how you help other in their Windows XP problems. Im currently getting ...
A: Sharla, I believe your virtual memory message is a side effect of another problem. svchost.exe is ...
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| brightness/contrast | 7/2/2009 |
Q: During video viewing on all applications (DVD, Youtube, Netflix, VLC), the screen is far too dark ...
A: Everett, Since this is the way the system was when it was purchased, there may not be anything you ...
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| Actually its Vista Tom | 7/2/2009 |
Q: When I stated out I was using mostly 98. I happenes to like. Then I bought a new computer w/ Vista ...
A: Kirby, There are many ways to stop services from automatically starting. 1) Cleanout (delete) the ...
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| blocking websites | 7/2/2009 |
Q: I want to block our home pc from accessing certain websites but dont want my family to know I am ...
A: James, I suggest marking these sites as restricted which forces strict security on them. They are ...
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| XP home, Cubase, MOTU Ultralite, Audio Interrupts | 6/30/2009 |
Q: I'm running win xp home on an HP A1410n 3GB RAM, with Cubase 4 Studio, and a MOTU Ultralite Firewire ...
A: Tom, This is a hard one to analize, harder without a system. Check your event logs to see if there ...
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| BIOS | 6/30/2009 |
Q: I'm attempting to update my BIOS, after I reinstalled windows xp, but every time I download it and ...
A: Michael, From what I found it sounds like your battery on the motherboard is dead or dying. You ...
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| iTunes/XP Problem | 6/28/2009 |
Q: I really hope you can help me with this problem. I'm not sure what I did but for some reason my ...
A: Emma, You need administrative privaledges to be able to install and remove software. Please verify ...
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| Sound doesn't work | 6/28/2009 |
Q: We have a Canon camcorder, and a while back, when I plugged it into my computer with a firewire ...
A: Robin, First some clarification: reboot is when you have your system turn off and on ...
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| Microphone and sound card settings. | 6/27/2009 |
Q: I have a microphone plugged into the pink port at the back of my PC that is running Win XP Home. I ...
A: Richard, The setting look good. I'm wondering why certain things are grayed out. Is the ...
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| System Configuration Utility | 6/27/2009 |
Q: I have a Toshiba Satellite A110. I am in the MSCONFIG System configuration Utility and was wondering ...
A: Michael, This question is too open ended. Every system has different lists depending on the ...
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| Microphone and sound card settings. | 6/26/2009 |
Q: I have a microphone plugged into the pink port at the back of my PC that is running Win XP Home. I ...
A: Richard, The setting look good. I'm wondering why certain things are grayed out. Is the ...
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| installing windows xp from hdd | 6/26/2009 |
Q: i have a samsung (model p25)laptop and its optical drive dosent work how can i install xp in its ...
A: Mohsin, Go into Setup/BIOS and look to see if the system sees the CD/DVD drive. If so, set your ...
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| Microphone and sound card settings. | 6/24/2009 |
Q: I have a microphone plugged into the pink port at the back of my PC that is running Win XP Home. I ...
A: Richard, Should I have “HD Audio rear input” selected as the Default device for sound recording? ...
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| Slow System | 6/24/2009 |
Q: I have a 2 year old laptop (Dual Core, 1.73 GHz, 1gig RAM). It is very slow on start-up and opening ...
A: Ray, It is likely because your registry is obese. Your best solution is to save your data to an ...
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| Sound doesn't work | 6/20/2009 |
Q: We have a Canon camcorder, and a while back, when I plugged it into my computer with a firewire ...
A: Robin, My guess is when you plug the camcorder in, the system installs drivers for it, and that ...
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| Trojans | 6/20/2009 |
Q: I'm approaching the end of my reinstallation of Windows XP having endured a rather nasty trojan ...
A: Dave, Well my approach is totally different than yours. We use Symantec and that's it. Keep your ...
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| Repairing corrupt registry | 6/20/2009 |
Q: About a week ago my XP registry got corrupted to point that my system would not boot (even in ...
A: Barry, No one wants to play with the registry for this very reason. There aren't a lot of people ...
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| BIOS Problem | 6/19/2009 |
Q: I turned my system on and I found my system not passing BIOS setup at boot up.WHat Should I do.I am ...
A: Ramya, Your system is not passing the BIOS because it has no valid path. So either your boot order ...
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| Outlook Express | 6/18/2009 |
Q: My wife's computer running Windows XP has stopped downloading mail from the server. If she switches ...
A: Richard, There are 6 sides to most boxes, but Windows XP doesn't have any sides. You must be ...
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| Backup Files | 6/18/2009 |
Q: I had been using my computer for two years and it was working fine with excellent performance. Few ...
A: Pablo, With a little help from your friends. You should remove your hard drive from the system, ...
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| Window Explorer Error | 6/17/2009 |
Q: When I right click on desktop, Window explorer gives error and then closes. This happens even if I ...
A: Hridey, Desktop? Right click anywhere on your desktop where there are no icons? If IE gives you ...
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| Having trouble deleting a file from desktop | 6/16/2009 |
Q: Hey tom, I am running windows XP home edition. I have some files on my desktop that when I try to ...
A: Bob, It's likely the file system is a little confused. Let run CHKDSK to check the disk integrity ...
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| compaq v2000 wont boot | 6/15/2009 |
Q: my laptop stopped booting i tried to reinstall but it wouldn't read the xp disk computer store said ...
A: Tiffany, The boot order should be CD, then Hard Drive. If that's the order you set and you are ...
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| HELP!!!! PLEASE!!!!! | 6/15/2009 |
Q: )I was on facebook the other night when suddenly my computer was under attack from virus's & trojan ...
A: Rachel, You are probably best to rebuild the system from scratch. A lot of these virus's are real ...
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| system restore gone | 6/15/2009 |
Q: i got a virus or something and it has messed with pretty much everything. I have lost my sytem ...
A: Stacey, You are probably best to rebuild the system from scratch. A lot of these virus's are real ...
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| XP log on | 6/14/2009 |
Q: I brought home a computer from work. I changed it from being a member of a domain to a workgroup, ...
A: Kris, Tough spot. You were logging into the system before on the domain and now that you removed ...
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| windows xp | 6/13/2009 |
Q: I bought a dell laptop with windows vista. I later on installed windows xp but no sound is heard ...
A: Owale, You probably have to install all your drivers manually: Checking Drivers Right click “My ...
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| Window's Vista | 6/12/2009 |
Q: In window's Vista,which option allows you to view the type and size of your file?
A: Christina, Double Click 'My Computer' Double Click C: Click View -> Details This will change that ...
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| Internal Fan settings | 6/11/2009 |
Q: My question is, where are the settings for the Internal fans? The fans come on when the computer is ...
A: Sam, There are NO settings for system fans. They turn on when the system gets hot, via a ...
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| Startup Questions | 6/10/2009 |
Q: My Dell 8200 Dimension computer w/Windows XP has been getting slower and slower these last few ...
A: Hank, Sorry for the delay, but I had some tough questions that I had to do some research for and ...
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| Probs copying to DVD+R | 6/10/2009 |
Q: I am trying to copy photos from my laptop to archive onto a DVD+R using the DVD/CD-RW Drive (D:) ...
A: Jenee', Possibly because I have some T60's here with DVD ROMs (Read Only Memory). If It is ...
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| Probs copying to DVD+R | 6/10/2009 |
Q: I am trying to copy photos from my laptop to archive onto a DVD+R using the DVD/CD-RW Drive (D:) ...
A: Jenee', Most of my IT experience is using IBM laptops! To write to a CD or DVD you need to use ...
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| Laptop left click trouble | 6/9/2009 |
Q: I have a DELL LATITUDE C600 laptop running XP pro. it has a button mouse in the keyboard with right ...
A: Rick, I recommend updating all your system software and drivers. Downloading Drivers Go to your ...
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| No Sound problem | 6/9/2009 |
Q: My husband was removing some programs from control panel yesterday.I think he accidentally removed ...
A: Ramya, I believe your sound drivers need to be installed: Checking Drivers Right click “My ...
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| windows xp | 6/9/2009 |
Q: i have an acer travelmate 2310,and just had to replace the hard-drive,now i need to install ...
A: Teeb, I recommend calling support and informing them that you hard drive died and you need recovery ...
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| control panel missed | 6/9/2009 |
Q: control panel is missed. how i can recover control panel in windows xp? give me to solve to the ...
A: Sudhakar, I wrote up some instructions on setting the control panel so it shows up in the Start ...
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| Temp files | 6/9/2009 |
Q: 3 days ago after I did Search *.TMP and deleted all the temp files that were not deleted by XP Home ...
A: Gabe, I have a problem with blindly deleting files, even TMP files. I loaded a new system and ...
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| Dual Booting question | 6/8/2009 |
Q: I'm dual booting Vista and Windows 7. How do I get Windows 7 to see my Vista programs. Please ...
A: Michael, My first thought is WHY? Beside that, NO... Each boot needs it's own copy of the ...
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| Stupid notice | 6/8/2009 |
Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ...
A: Kenneth, Thanks for the info. The only thing I can figure out of all this is when your rebuilt ...
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| Windows | 6/8/2009 |
Q: In my desktop computer I have windows XP home edition, and in my laptop I have Windows Vista home ...
A: Sam, The only Microsoft product here is Vista Ultimate. XP Ulitmate and the Black Editions get NO ...
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| Stupid notice | 6/8/2009 |
Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ...
A: Kenneth, Is your D: Drive the cd/dvd? Is there anything in the drive? The problem with this drive ...
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| Windows XP has shut down. | 6/7/2009 |
Q: I have not installed new software nor hardware, what can I do to get windows started again? Help! ...
A: Alejandro, It sounds like your hard drive is having problems. If you can get it to boot or boot in ...
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| photos screenserver | 6/7/2009 |
Q: my photos screen server is mysing in my menu of screen servers. how i can it install again??? it is ...
A: Milan, I'm having trouble figuring out what you are looking for; this is my guess. Check out this ...
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| no sound | 6/6/2009 |
Q: Last night an automatic update downloaded in my Windows XP. Since then, there is no sound from the ...
A: Peter, You probably need to re-installed your sound drivers. Checking Drivers Right click “My ...
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| "Remove disks or other media" error message.. | 6/6/2009 |
Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
A: Richard, I'm happy to hear the problem is resolved. I'm sorry that I'm not the right person to ask ...
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| Can't connect to the internet | 6/6/2009 |
Q: I've tried all the following steps and still can't connect to th einternet, can you give me anymore ...
A: Diogo, It looks as thought you got me confused with someone else, but these are my thoughts: My ...
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| "Remove disks or other media" error message.. | 6/5/2009 |
Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
A: Richard, I'm not at work currently and would like to try all of this for myself. I have access to ...
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| Configure my Router | 6/5/2009 |
Q: My AT&T DSL modem was repaced today and I have to reconfigure my D-Linc router to allow my two XP ...
A: Mitch, There are no hardware specs here, so I found instructions that I think will help you. ...
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| help =/ ... is there any way ... ? | 6/4/2009 |
Q: um i was turning on my computer, and it said that this file : <Windows root>system 32hal.dil was ...
A: Lynn, It's hard for anyone to say, but if I recovery was started, I do not think it would be a good ...
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| missing file windows root\system32\hal.dll. | 6/3/2009 |
Q: i have done the pc recovery using f11 and it said it was succesful. but it still wont start ...
A: Seth, It sounds like your hard drive is junk. The best way to check is power the system and enter ...
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| help =/ ... is there any way ... ? | 6/2/2009 |
Q: um i was turning on my computer, and it said that this file : <Windows root>system 32hal.dil was ...
A: Lynn, So you need to introduce yourself to the stranger. It looks like you lost all your data. ...
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| gateway notebook | 6/2/2009 |
Q: I've been trying to reboot using f8 trying to start in safe mode but it won't let me an alarm sound ...
A: Tammy, Boot it? You were trying to get into Safe Mode... To boot it, just power it. It will ...
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| gateway notebook | 6/2/2009 |
Q: I've been trying to reboot using f8 trying to start in safe mode but it won't let me an alarm sound ...
A: Tammy, I found Gateway information confirming F8 for Safe Mode: ...
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| help =/ ... is there any way ... ? | 6/1/2009 |
Q: um i was turning on my computer, and it said that this file : <Windows root>system 32hal.dil was ...
A: Lynn, Well, it depends on what you did. You could have done a full system recovery and rebuilt the ...
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| severe problem | 6/1/2009 |
Q: I have a Desktop with XP Home, Service Pack 3 and with 736 MB RAM. All has been running really well ...
A: Steen, I have also had issues with IE 8.0 when I upgraded. I had to remove it as well. Now this ...
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| Toshiba A105-S4344 battery problem | 6/1/2009 |
Q: Using XP SP3 BIOS 6.0 High Cap Battery. I must have removed the battery while the system was ...
A: Jim, I question the new battery. Where did you get it? Does it look like the contacts are in the ...
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| severe problem | 6/1/2009 |
Q: I have a Desktop with XP Home, Service Pack 3 and with 736 MB RAM. All has been running really well ...
A: Steen, 1) You should NEVER move, create, delete files when doing a defrag. 2) Why jkDefrag when ...
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| icon problems | 5/30/2009 |
Q: all my desktop icons open with the same program(itunes) and when i click start they also all have ...
A: Rafael, Login using the local administrator account. You only needed Computer Management if you ...
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| icon problems | 5/30/2009 |
Q: all my desktop icons open with the same program(itunes) and when i click start they also all have ...
A: Rafael, You may have been hit with a virus. You may just have a corrupt profile. That's the ...
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| contents of window disappears when I move it | 5/29/2009 |
Q: Took laptop in for virus removable and now my laptop acts differently in certain aspects. Before, if ...
A: Don, Thanks for filling me in. I want to know when the fix works. Sometimes I know for sure, but ...
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| Computer won't let me do a system restore | 5/29/2009 |
Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ...
A: Eric, It sounds like the virus infected your restore capability. Time to save your data and do a ...
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| no sound. | 5/29/2009 |
Q: a while back i had to wipe my computer and start all over again, thanks to viruses. in the process i ...
A: Molly, You are missing the audio driver. I recommend updating all your Windows software, System ...
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| MS Config on Windows xp keep appearing | 5/29/2009 |
Q: My name is anita. I have this computer which the ms config keep reappearing everytime i restart the ...
A: Anita, It sounds like someone modified your startup. If not, then maybe the software got messed ...
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| contents of window disappears when I move it | 5/29/2009 |
Q: Took laptop in for virus removable and now my laptop acts differently in certain aspects. Before, if ...
A: Don, I didn't find any settings or options for this functionality. I do know that if you right ...
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| Web Printing | 5/28/2009 |
Q: Everytime I try to print a web page using firefox, firefox crashes; I have had no problem at all, ...
A: Lawrence, I have a couple of suggestions: Re-install Firefox to see if there is any difference ...
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| date and time troubleshooting | 5/28/2009 |
Q: The date and time in my pc is showing 31.12.2001,11.14 PM since last fortnight. I changed it through ...
A: Raj, Before you do anything drastic like that, let's make sure the system has the latest software ...
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| Windows XP - " Framing Error" | 5/28/2009 |
Q: I have a high performance programmable fuel injection system installed on a custom motorcycle. There ...
A: Doug, Contact support for the program you purchased that isn't working. This isn't a typical ...
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| start up nightmares | 5/27/2009 |
Q: I am wondering why when I try to (running task manager)to stop service/process it will stop & then ...
A: Nikki, I know Vista has new functionality, but for the most part will operate like XP. I have ...
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| question marks | 5/26/2009 |
Q: I'm getting question marks and funny characters in file & folder names and in song tags written in ...
A: Angelo, I'm having a little trouble following because you are talking about 4 different systems. ...
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| installshield | 5/25/2009 |
Q: I am trying to load the print shop and it wont install it says I am missing installshield so I ...
A: Rose, You can save you data and rebuild the system. Most systems have a recovery partition on the ...
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| Lost power and unexpected windows xp shut down | 5/24/2009 |
Q: Yesterday my neighborhood had 2 mayor power shut downs and unfortunately I was working on my PC. ...
A: Roberto, It sounds like we should run a check disk to check and fix the file system. Check Disk ...
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| start up nightmares | 5/24/2009 |
Q: I am wondering why when I try to (running task manager)to stop service/process it will stop & then ...
A: Nikki, I'm not sure what you are seeing. I look in Services and Task Manager and there's no ...
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| Lost power and unexpected windows xp shut down | 5/24/2009 |
Q: Yesterday my neighborhood had 2 mayor power shut downs and unfortunately I was working on my PC. ...
A: Roberto, What OS are you using? If doesn't sound like windows because it's pretty resilient. If ...
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| slow/freeze | 5/23/2009 |
Q: I've asked this question already but I'll run it by you as well. Periodically, when I click on, ...
A: Everett, I always recommend installing the latest drivers. We should start there: Downloading ...
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| date and time troubleshooting | 5/23/2009 |
Q: The date and time in my pc is showing 31.12.2001,11.14 PM since last fortnight. I changed it through ...
A: Raj, It sounds like you have replaced the battery on the motherboard. Did you set your date and ...
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| Windows XP | 5/22/2009 |
Q: Windows will not shut down on the first try. The Windows is shutting down screen comes up for a ...
A: Ruth, I assume you are the same Ruth that found her own resolution: I went to start-control ...
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| restore | 5/21/2009 |
Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ...
A: Ann, I'll give you the instructions to recover your system. It will have the MS Office only if it ...
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| Laptop will not logon to any User | 5/21/2009 |
Q: The Toshiba laptop with XP Professional will not log on past the user name. The monitor does not ...
A: Linda, I'm repeating to make sure I have everything clear. The laptop monitor is broken and you ...
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| usb 2 error | 5/20/2009 |
Q: Haven't seen this question from anyone else. Have usb 2.0 (yes shows as enhanced in system drop ...
A: Serenity, 1) You say "device manager says I have the correct usb loaded". Device manager shows ...
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| Software questions | 5/19/2009 |
Q: Sorry, this might not be considered to be in the right section as I could not find anything else on ...
A: Jeff, Sorry for the late response. I hsve searched and see this is a fairly popular unit. The ...
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| my windows xp wont start up | 5/19/2009 |
Q: my laptop is a toshiba m105 series my os is xp home edition the computer is approx 4 years old ...
A: Chuck, YES, make sure the drive works. NO to purchasing a recovery CD. You should be able to get ...
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| my windows xp wont start up | 5/19/2009 |
Q: my laptop is a toshiba m105 series my os is xp home edition the computer is approx 4 years old ...
A: Chuck, Of course you have options. My first thought is your hard drive died and that's why it ...
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| stop error screen | 5/18/2009 |
Q: ram 1gb ddr2,120gb storage) after several hours of using my laptop, a stop error screen appears ...
A: Aejae, Some program that was running halted. Stopped running because it had invalid information. ...
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| Windows XP | 5/18/2009 |
Q: Windows will not shut down on the first try. The Windows is shutting down screen comes up for a ...
A: Ruth, Was SP3 already installed? If so, remove it and re-install. If it was already there, you ...
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| Apple IIe | 5/18/2009 |
Q: i recently acquired a WORKING apple IIe with two (2) 5.25 floppy diskette drives. i do not know if ...
A: Mike, I checked EBAY and have google'd it. The only way this system is worth anything is if you ...
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| Windows XP | 5/18/2009 |
Q: Windows will not shut down on the first try. The Windows is shutting down screen comes up for a ...
A: Ruth, I don't know which version of XP you are running. I recommend upgrading to SP3 with all the ...
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| adding RAM | 5/18/2009 |
Q: I have a compaq presario SR1610NX pc which has an AMD 3200+ processor, 1.79GHz. It originally came ...
A: Cliff, System restore is used to help reset your system to a previous state. So if you mess with ...
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| internet explorer | 5/17/2009 |
Q: When I try to open my internet explorer it will come up and then shut back down, I can not get on ...
A: Shavon, I recommend re-installing IE 7.0 or IE 8.0. You probably lost a file extent or a link to ...
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| Back up Outlook Contacts? | 5/16/2009 |
Q: I use XP and Outlook for contactsd (not for email--I use Outlook Express--but for phone dialing). ...
A: Steve, In Outlook Hit Control 3 to enter Contacts File -> Import and Export… Export to a File Comma ...
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| adding RAM | 5/16/2009 |
Q: I have a compaq presario SR1610NX pc which has an AMD 3200+ processor, 1.79GHz. It originally came ...
A: Cliff, I imagine your slow down is from System Restore being set on. Checking System Restore ...
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| windows xp memory | 5/16/2009 |
Q: When I try to open my email outlook express freezes and will not do anything. Windows says it may ...
A: D.P. I have a problem with lack of memory since it worked before. What version of XP are you at? ...
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| screen | 5/15/2009 |
Q: my windows display is to big for the screen icons cant be clicked on as they are hidden help ...
A: Frank, My guess is there are two possibilites, you screen settings or the wrong video driver. ...
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| Virtual memory | 5/14/2009 |
Q: I have Win XP Pro. Ever so often a balloon appears in the lower right hand pane of Windows saying ...
A: Charles, Your system is saying it is running low on RAM at times. This is probably because you ...
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| Windows Shortcut error | 5/13/2009 |
Q: Hey Tom, Here's a weird one for you... I put shortcuts on my desktop to commonly used folders and ...
A: Dave, I'm not sure of what you are trying to tell me. It may have to do with the fact that I can't ...
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| Follow up to: Major virus problem with Winows XP SP3 | 5/13/2009 |
Q: Tom, I'm sure there is a valid reason for the system to not allow me to ask an additional follow up ...
A: Rich, Full Factory Recovery, I assume none of those software poackages existed when you purchased ...
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| running search in windows | 5/13/2009 |
Q: every time i run search in windows xp my computer runs for about one minute and then it locks up and ...
A: M, (don't want anyone to know?) You may have a problem with your file system. Run CHKDSK to ...
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| Windows XP svc pack 3 download issue | 5/13/2009 |
Q: I recently downloaded windows xp svc pack 3 to a disc and then downloaded it to my Dell laptop. My ...
A: Frank, The error indicates that something was running and when SP3 rebooted, it forced the process ...
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| Major virus problem with Winows XP SP3 | 5/12/2009 |
Q: I am trying to solve what is obviously a virus/Trojan problem that is not being recognized by ...
A: Rich, Your recovery partition is probably this one: BasicFAT32 Healthy(Unknown Partition)3.69GB ...
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| virus | 5/12/2009 |
Q: I have a Dell laptop running XP. Just recently a Trojon Vundo has been located on my computer ...
A: Jevon, The protection sites like Macafee and Symantec are the best sites for virus and trojan ...
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| Major virus problem with Winows XP SP3 | 5/12/2009 |
Q: I am trying to solve what is obviously a virus/Trojan problem that is not being recognized by ...
A: Rich, Your original problem was/is the virus. You did a repair, not a full factory recovery. ...
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| Monitor Flickering - Case Closed | 5/12/2009 |
Q: Tom, I purchased a new video card and that solved the problem. Thanks again for trying.
A: Billy, Thanks for letting me know the fix. I need to keep track of problem status because it shows ...
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| blue screen of death | 5/11/2009 |
Q: Dell Dimension windows XP home, got blue screen. Wiped hard drive, began to install XP Home got it ...
A: Dan, From what Iread it looks like a problem with your BIOS. You should install the latest BIOS as ...
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| XP start up problems | 5/11/2009 |
Q: My PC loaded with XP developed a boot problem. I used my re-install disk to repair XP. It will now ...
A: LoisAnn, Try using another profile when logging into your system to see if your see menus there. ...
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| Screen Jittering - Part Deux | 5/11/2009 |
Q: Tom, We may have celebrated a bit too early as the problem has come back, albeit slightly modified. ...
A: Billy, I know about the leaky capaitors on your video card. You didn't answer a lot of my ...
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| Major virus problem with Winows XP SP3 | 5/10/2009 |
Q: I am trying to solve what is obviously a virus/Trojan problem that is not being recognized by ...
A: Rich, All very good questions. My guess is, if your can't get into the BIOS, then maybe they ...
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| XP start up problems | 5/10/2009 |
Q: My PC loaded with XP developed a boot problem. I used my re-install disk to repair XP. It will now ...
A: LoisAnn, It sounds like the repair DID NOT work. It did not fix your problem. You need to recover ...
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| Screen Jittering - Part Deux | 5/10/2009 |
Q: Tom, We may have celebrated a bit too early as the problem has come back, albeit slightly modified. ...
A: Billy, Check your connections. Monitor to board, reseat the board. Does the board fasten with a ...
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| Remote Desktop Vista to XP Home | 5/9/2009 |
Q: Got another one for you that I was unable to figure out. Google'd the usual suspects and followed ...
A: Billy, I thought I answered this one this morning. You hit it right on the nose. Windows XP Home ...
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| blue screen of death | 5/8/2009 |
Q: Dell Dimension windows XP home, got blue screen. Wiped hard drive, began to install XP Home got it ...
A: Dan, It sounds like you have a SATA hard drive. You need enter setup (the BIOS) and change your ...
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| thanks a lot | 5/7/2009 |
Q: I want to tell you now that my motherboard supports maximum 4GB DDR2 ram its a 946 Intel original ...
A: Vish, Sufficient means it will run properly. If you are going to run other programs at the same ...
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| Windows XP Home Screen Flickering | 5/7/2009 |
Q: my computer screen has just now begun to flicker madly. Don't know why this has occurred as there ...
A: Billy, A lot of info, but you haven't done the first thing I think will resolve your problem. ...
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| Windows XP Home Screen Flickering | 5/7/2009 |
Q: my computer screen has just now begun to flicker madly. Don't know why this has occurred as there ...
A: Billy, Update your system software and drivers: Downloading Drivers Go to your system ...
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| thanks | 5/7/2009 |
Q: what you said I did the same now my window started to logg off and shutdown restart from my account ...
A: Vish, You need to go to your systems OEM website and check the systems specifications to see if it ...
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| new hard drive setup | 5/6/2009 |
Q: I brought a HP Pavillion 750 3C computer without a hard drive. I purchased a new hard drive (320 ...
A: Jeannie, You didn't say, but I'm guessing it's a SATA hard drive??? If so, enter setup (the BIOS), ...
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| thanks | 5/6/2009 |
Q: what you said I did the same now my window started to logg off and shutdown restart from my account ...
A: Vish, 2GB is sufficient for systems today. Your system should be fast. McAffee will slow some ...
|
| thanks | 5/5/2009 |
Q: what you said I did the same now my window started to logg off and shutdown restart from my account ...
A: Vish, It sounds like you have a lot of special software that have there own problems. Just because ...
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| Slow CF Card reader/USB ports | 5/5/2009 |
Q: I just had a new custom built PC made for me and the transfer rate for downloading digital photos ...
A: Dave, A lot of issues like this end up to be driver issues. You may not have the correct drivers ...
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| Blanking screen when logged out? | 5/5/2009 |
Q: Summary: Can you advise me on how to setup WinXPPro so that the monitor goes blank after I log out ...
A: Bob, I believe if you set your screen saver to None, it will do what you are looking for: Set your ...
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| Downloading Problem | 5/4/2009 |
Q: I am unable to download pictures taken on my camera phone or camera to my PC although until ...
A: Keith, Initial Google searches implicate software packages. My guess is you need to install the ...
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| usb 2 error | 5/4/2009 |
Q: Haven't seen this question from anyone else. Have usb 2.0 (yes shows as enhanced in system drop ...
A: Serenity, Sorry for the late response. I have been getting a lot of questions. My suggestion is ...
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| Adjusting Windows XP | 5/4/2009 |
Q: I have just wiped my hard drive and reinstalled Windows XP pro. Now all my fonts (and every thing ...
A: Joe, My guess is you need to set your display settings. Set your Display Settings Click Start -> ...
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| Xp logon problems | 5/4/2009 |
Q: I have problems logging in to my brothers laptop which uses XP. I think that the problem might be ...
A: Alvin, It sounds like the system has been removed from the domain. Check your system name: ...
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| Wireless Connection | 5/3/2009 |
Q: Brought my sons pc home from college, started it up, and there is no wireless icon to connect to my ...
A: Lawrence, You probably need to resolve your wirless drivers. Wireless can be tricky, but this is ...
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| Deleting files from internet searches | 5/3/2009 |
Q: I have a dell desktop that is 3 years old that was used as for small business. Different people used ...
A: Earl, The easiest way is to clean out all the old users and create a new one for yourself. I hope ...
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| H.D.D Error and Installing Windows Xp On it | 5/3/2009 |
Q: Hello and I wish that you are doing well. When I want to install Microsoft Xp on my computer I ...
A: Ali, Do you have an SATA drive? We need to check how your BIOS is set. Enter the BIOS and look at ...
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| winxp shut own problem after reinstal too | 5/3/2009 |
Q: I am suffering from a weird kind of problem in my windows xp sp3 , actually I am not able to turn ...
A: Vish, From what I can find, Groupmanage.exe is part of a program that may not have been removed ...
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| System Standby Failures | 5/2/2009 |
Q: I have an emachines desktop with XP as the operating system. I have always had it set-up to go into ...
A: Steve, You should update all your drivers. You should also keep Windows Updates up to date. Here ...
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| missing ethernet controller | 5/1/2009 |
Q: Have received a computer with scrubbed hard drive and Windows XP installed. However, the ethernet ...
A: Barbara, From putting ak79d400v into google, I was to find out the motherboard is made by AOpen. I ...
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| VERY Slow PC | 5/1/2009 |
Q: I broached this question with Mark yesterday, he thought I had a massive amount of spyware, I didn't ...
A: Richard, I'm not a believer in SpyWare software. If you Click Start -> Control Panel -> Internet ...
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| Windows not starting | 5/1/2009 |
Q: when I try to start up my computer I get this message: Boot Agent 4.1.09 Base Code PXE 2.1 Build ...
A: Tasha, This is great news! This will give you time to create Recovery CD's and save all your data. ...
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| missing ethernet controller | 5/1/2009 |
Q: Have received a computer with scrubbed hard drive and Windows XP installed. However, the ethernet ...
A: Barbara, Do not worry, this bridge has been crossed. Since your system is home made, you really ...
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| Windows not starting | 4/30/2009 |
Q: when I try to start up my computer I get this message: Boot Agent 4.1.09 Base Code PXE 2.1 Build ...
A: Tasha, Recover your drive is recover it to factory contents. The way it was when it was purchased. ...
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| Windows not starting | 4/30/2009 |
Q: when I try to start up my computer I get this message: Boot Agent 4.1.09 Base Code PXE 2.1 Build ...
A: Tasha, Sorry to be the bearer of BAD news, but your hard drive is toast. If you put a bootable CD ...
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| Cannot backup Windows XP at all | 4/30/2009 |
Q: Here's my issue. I've been trying to backup my laptop using three different backup tools (Lenovo ...
A: Raafat, I work with someone that is realy paranoid. He uses a couple of different software ...
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| no internet | 4/30/2009 |
Q: When i connect my laptop to the internet cable, the internet will not reach the laptop?? ANSWER: ...
A: Traivon, You want specifics from me, but you aren't giving me much to work with! I ASSUME you ...
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| no internet | 4/29/2009 |
Q: When i connect my laptop to the internet cable, the internet will not reach the laptop??
A: Traivon, 1) You internet could be down. ISP provider problems. Try shutting it off and restarting ...
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| usb | 4/29/2009 |
Q: I am trying to connect a device via a usb port. I tried two computers, one using vista and the ...
A: Brendan, 1) You could have an issue with your USB port 2) More likely! You need to install ...
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| follow-up Q | 4/29/2009 |
Q: I have now windows xp CD. How to enter BIOS and change the hard drive to compatibility in order to ...
A: Val, To enter the BIOS, you have to hit a key specific to your system. Dell and IBM/Lenovo use F2. ...
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| Cannot backup Windows XP at all | 4/29/2009 |
Q: Here's my issue. I've been trying to backup my laptop using three different backup tools (Lenovo ...
A: Raafat, I'm not sure what the desire is here to perform backups. All you care about is your ...
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| Right-click Context options missing and/or not working | 4/28/2009 |
Q: Good day to you sir...I am hoping that you can help me with this rather peculiar problem/lack of ...
A: Rue, Please try logging as local administrator. My guess is your profile is messed up. If ...
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| XP Pro Drivers | 4/28/2009 |
Q: I installed Win XP Pro on a Toshiba Satellite laptop and when I looked in the Device Manager it ...
A: Seth, This is the website for your system, Select click the downloads Tab, choose the correct OS ...
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| installshield | 4/28/2009 |
Q: I am trying to load the print shop and it wont install it says I am missing installshield so I ...
A: Rose, What version of XP are you running? If it's SP3, I suggest removing it and try ...
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| start up nightmares | 4/28/2009 |
Q: I am wondering why when I try to (running task manager)to stop service/process it will stop & then ...
A: Nikki, Start -> Control Panel -> Administrative Tools -> Services Right Click the service, drag ...
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| reformat laptop | 4/27/2009 |
Q: I have a Laptop acer 5570z, windows vista OS. Is it posible to downgrade to windows XP? and how to ...
A: Val, Yes it is possible. First you need to enter the BIOS and change the hard drive to ...
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| error message | 4/27/2009 |
Q: I'm running Windows XP and whenever I click on a link from a Google search I get the message "A ...
A: Matt, From what I read it's the websites your clicking on mis-behaving. Please look at this ...
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| cannot delete an empty folder | 4/27/2009 |
Q: Tom....I have an empty folder within other files folders that prevents me from deleting the ...
A: Bill, If you contact Adobe Support, they may have a program to cleanly remove that program. The ...
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| installshield | 4/27/2009 |
Q: I am trying to load the print shop and it wont install it says I am missing installshield so I ...
A: Rose, I think the website you may have been looking at is: ...
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| windows 2000 no longer bootable due to XP installation on other drive | 4/26/2009 |
Q: I have windows 2000 SP4 on my SATA I installed XP today on the other 80GB IDE drive The computer ...
A: Phil, Try removing the XP/SATA drive. This would allow your 2000 system to boot because that's how ...
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| XP Pro Drivers | 4/26/2009 |
Q: I installed Win XP Pro on a Toshiba Satellite laptop and when I looked in the Device Manager it ...
A: Seth, Go to the Toshiba Support site and download the XP drivers: ...
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| XP and Admin password | 4/26/2009 |
Q: The company I work for has purchased a number of oil delivery / repair companies in the U.S. and we ...
A: Paul, There are paid software programs that can reset your administrator password, it's not worth ...
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| modem will not connect on wired computer, but will on laptop | 4/26/2009 |
Q: After a bad thunderstorm last weekend, my Compaq Presario SR1620NX desktop computer would no longer ...
A: Dawn, Use your ethernet on your desktop and connect it to the modem. Then run these commands: ...
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| modem will not connect on wired computer, but will on laptop | 4/26/2009 |
Q: After a bad thunderstorm last weekend, my Compaq Presario SR1620NX desktop computer would no longer ...
A: Dawn, Wireless Access Point: Before you toss it and buy a new one, make sure you power cycle it. ...
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| saving "favorites" | 4/25/2009 |
Q: Tom....Is there any way to save my favorites links/lists? I tried to burn the folder in "C" disc and ...
A: Bill, The illegal character is probably the space character. There are many ways to circumvent ...
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| widows XP domain password | 4/25/2009 |
Q: I have a new dell desktop running XP professional and I haven't been able to get to my logon screen. ...
A: Carlos, 1) If you just bought this system, they should have given you the administrator password. ...
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| motherboard | 4/25/2009 |
Q: RESPECTED SIR, I AM A NOVICE.PLEASE GUIDE ME. I HAVE CELERON 500 AND MOTHERBOARD WHICH ACCEPTS ONLY ...
A: Som, 1) Motherboards are designed to work with certain memory and ONLY that memory. It also has ...
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| Computer freezing, blue screen. | 4/25/2009 |
Q: My computer freezes momentarily? My computer freezes momentarily (for 2-3 seconds). Initially, ...
A: Rod, If the problem goes away, remember that IE 8 is now officially released. Beta programs are ...
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| e-mail | 4/24/2009 |
Q: About 2 months ago Comcast changed their e-mail program to "SmartZone" and now most of my forwarded ...
A: Tom, This has to be the email software. It could be the source or the destination not allowing it. ...
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| help please with this problem | 4/24/2009 |
Q: I know this is probably not the right forum, I could not find one for the problem I have, so maybe ...
A: Terry, Try the BAT file association fix: http://www.dougknox.com/xp/file_assoc.htm I, like you, ...
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| Computer freezing, blue screen. | 4/24/2009 |
Q: My computer freezes momentarily? My computer freezes momentarily (for 2-3 seconds). Initially, ...
A: Rod, Please check your event logs. Start -> Control Panel -> Administrative Tools -> Event ...
|
| Having trouble opening Windows. | 4/24/2009 |
Q: I have a feeling I have a virus on my computer. I want to create a backup and reformat the computer, ...
A: Eddy, Try logging into your system using another profile. Login as local administrator. This will ...
|
| winxp shut own problem after reinstal too | 4/23/2009 |
Q: I am suffering from a weird kind of problem in my windows xp sp3 , actually I am not able to turn ...
A: Vish, You say you have re-installed it twice, what? Windows XP? You re-installed windows XP and ...
|
| Unable to remove a program | 4/23/2009 |
Q: I am trying to remove "Card Studio 2" through the control panel by Sierra. I do have another ...
A: Geraldine, What is "Sierra Set-up and Install"? Add or Remove Programs is the place to remove ...
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| Unable to remove a program | 4/23/2009 |
Q: I am trying to remove "Card Studio 2" through the control panel by Sierra. I do have another ...
A: Geraldine, Click Start -> Control Panel -> Add or Remove Programs Look for Card Studio. You should ...
|
| Inspiron 8600 Dark Screen after new LCD and Inverter | 4/23/2009 |
Q: The screen on my Dell Inspiron 8600 remains dark after inverter replacement and replacement of LCD ...
A: Nicole, Most laptops have a VGA port on the rear or one of the sides. Connect an external monitor ...
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| Inspiron 8600 Dark Screen after new LCD and Inverter | 4/22/2009 |
Q: The screen on my Dell Inspiron 8600 remains dark after inverter replacement and replacement of LCD ...
A: Nicole, I hope you updated all your drivers before replacing everything??? Drivers: ...
|
| MS Pub won't support older versions data | 4/22/2009 |
Q: My 2007 MS Publisher can't or won't open ealier data made on Pub 2000. I have many zip disks that I ...
A: Trish, Typically all previous versions are supported. From what I see on-line, 2000 is supported ...
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| Advanced Sharing in XP | 4/21/2009 |
Q: I have 20 PCs in Five Workgoups(Accounts,Purchase, QC, R&D and Stores). All PCs connected through a ...
A: Kesav, I'm not a network genius by no means. I beleive only systems of the same workgroup can ...
|
| Yahoo Messenger | 4/20/2009 |
Q: I am having a problem downloading yahoo messenger it keeps tell me incorrect line parameter and then ...
A: Richard, Go to this website and click on the download button. When the window comes up, choose ...
|
| ati2dvag error and computer problem | 4/20/2009 |
Q: I was working on my laptop (Toshiba Tecra 5 yrs old, hard drive replaced 1 year ago) and hooked up ...
A: Tina, The ati2dvag is part of your video drivers. I'm not sure why it took out your system. My ...
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| power problem? | 4/19/2009 |
Q: I have a 3.5 years old Dell Inspiron notebook. Booting it will start the colorful moving XP screen ...
A: Gabe, To test the AC Adaptor, try powering the laptop without the battery. Soooo, it sounds like ...
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| Granting Permissions | 4/18/2009 |
Q: Re: Windows XP Pro (For home use - no other users on this pc) I had to set up a new profile (I ...
A: Efie, When you say you are listed as administrator, I just want to check that you are doing this: ...
|
| XP Appearance | 4/18/2009 |
Q: My cat walked on my laptop's keyboard, and now the text and windows look different--the text is a ...
A: Sarah, Display settings are located at: Start -> Control Panel -> Display My guess is if you ...
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| power problem? | 4/18/2009 |
Q: I have a 3.5 years old Dell Inspiron notebook. Booting it will start the colorful moving XP screen ...
A: Gabe, As for the boot problem, it sounds like your boot information has been corrupted. You should ...
|
| unable to login/taskbar/icons missing | 4/18/2009 |
Q: I desperately need some help. We have three computers in the house. When I turned on my computer, ...
A: Lisa, You can do it because the start button I mention is the power button on the system. Not the ...
|
| Windows Media player | 4/17/2009 |
Q: I have a few -but not all .WMV files saved but when I play them back I cannot advance fwd - it will ...
A: Billy, I recommend installing Media Player 10 or 11. If you already have the same version, the ...
|
| unable to login/taskbar/icons missing | 4/17/2009 |
Q: I desperately need some help. We have three computers in the house. When I turned on my computer, ...
A: Lisa, It definitely sound like you have a virus. You should recover your system to factory ...
|
| some websites wont load | 4/17/2009 |
Q: At my work, we have 2 computers; 1 running xp home and the other, pro. they both share the same ...
A: Merlene, Take one system and update all the software. Update it to XP3 and then all the updates. ...
|
| distribytion agent error | 4/17/2009 |
Q: I'm new in this career Desktop support. I get problems from users. 1.wordpefect not responding and ...
A: Pat, I'll tell you what I did so you can learn. First I google'd "wordperfect distribution agent ...
|
| RegieristyCleaners | 4/16/2009 |
Q: I am running Windows XP and yes it has slowed down. I am unsure if I need a regeristy cleaner and ...
A: Lorri, I'm not a fan of registry cleaners as I don't beleive the work well. Your system could be ...
|
| Windows XP System Restore Not Working | 4/16/2009 |
Q: I am running Windows XP. On April 15, 2009, I downloaded Google Chrome. I did not like the way it ...
A: Louann, Personal or work system? If work system, your IT guys should know the password. If it's ...
|
| Windows XP System Restore Not Working | 4/16/2009 |
Q: I am running Windows XP. On April 15, 2009, I downloaded Google Chrome. I did not like the way it ...
A: Louann, Did you try rebooting? If so, I imagine it didn't help because you are wrinting me. My ...
|
| Video Controller (VGA Compatible) missing help me pls!!!! | 4/16/2009 |
Q: wherecan i find Video Controller (VGA Compatible) for hp dx2390........ pls help me anyone???
A: Andro, hp.com, click "Support & Drivers", Select Download drivers and software and enter dx2390. ...
|
| Laptop Recovery Problem | 4/15/2009 |
Q: I have a laptop of Toshiba company. Model is Satellite pro A200 (PSAE1) Now the problem is that i ...
A: Taj, It looks like I may have left out some info on the system recovery. It's typically F8 thru ...
|
| menus at bottom of XP | 4/15/2009 |
Q: I have a computer running on XP. Unlike the other computer I use this one doesn't have the menu at ...
A: Don, If you don't see the menu bar it may be hidden. Drag you mouse to each edge of the screen ...
|
| Desktop Icon Missing | 4/15/2009 |
Q: I've checked into most of the possibilities to restore Desktop Icon. The problem seems to be ...
A: Dave, It seems like you are doing a lot of work to avoid rebuilding. You have mounted the drive ...
|
| Computer not shutdown automatically | 4/15/2009 |
Q: I am using windows XP Service Pack 2, my problem is when i shutdown my computer, its not shutdown ...
A: Khurram, It sounds like there is something that not quite right. First I recommend upgrading to ...
|
| window XP sound Problem | 4/14/2009 |
Q: Sir, Ihave compaq preasrio C500. Previously I was using window xp service pack2 and it worked well. ...
A: Chauhan, Laptops are not like desktops. Their motherboard is a complete unit with everything ...
|
| Display brightness on HP-Compaq R-4000 LapTop | 4/13/2009 |
Q: The display brightness on HP-Compaq R-4000 LapTop turns to low brightness when running on A/C wall ...
A: Jim, Please update your drivers. This one for sure: ...
|
| Setting up 2 mics with one soundcard | 4/13/2009 |
Q: I'd like to setup 2 standard jackplug mics on my pc in a way that both mics record their 'own' audio ...
A: Matt, You didn't say whic card you had so I looked at what I thought was the best. According to ...
|
| Upgradation | 4/12/2009 |
Q: Sir, Ihave compaq presario C500 laptop. Is it possible to upgrade its processor? Help Please.
A: Chauhan, Laptops are not like desktops. Their motherboard is a complete unit with everything ...
|
| window XP sound Problem | 4/12/2009 |
Q: Sir, Ihave compaq preasrio C500. Previously I was using window xp service pack2 and it worked well. ...
A: Chauhan, Vista and XP use different drivers. The drivers are located at compaq.com under Support ...
|
| all documents and settings gone | 4/12/2009 |
Q: A week ago, early on a Sunday morning, I was reading my mails and the news and editing some texts ...
A: George, I think what you need to do, is go to the sony.com site and download the latest BIOS for ...
|
| monitor/windows sizing | 4/12/2009 |
Q: recfently I downloaded some "necessary" files that microsoft said I needed. Long story short, I now ...
A: Phil, It sounds like you don't have the correct video drivers installed. You need to go to the ...
|
| No computer sound | 4/12/2009 |
Q: I upgraded the RAM on my HP Pavilion a1010n Desktop and now the sound will not work. The speakers ...
A: Courtney, You can start by installing the latest drivers: ...
|
| Internet Explorer | 4/11/2009 |
Q: Just lately I have noticed an unuusual thing that happens when I search for something. I type ...
A: Grace, When I do the search, the first one that comes up is www.jokes.com. First I want to mention ...
|
| all documents and settings gone | 4/11/2009 |
Q: A week ago, early on a Sunday morning, I was reading my mails and the news and editing some texts ...
A: George, It's hard for me to tell you what happened, even if I was there. I'm curious if the ...
|
| partially installed operating system | 4/11/2009 |
Q: I tried to install windows xp on a gateway computer. The disc I had came with a dell, so it was not ...
A: Kristy, You may be out of luck. If I understand you correctly, you used Dell recovery CD's for a ...
|
| Win Defender not working | 4/10/2009 |
Q: When I try to start Win Defender it gets an 0x800106ba or 0x80092003 error . . I would like to ...
A: Gord, It sounds like the software is in as wierd state. I think the best way is to try to ...
|
| Frozen System Tray | 4/10/2009 |
Q: I have a refurbished Dell PC, windows XP pro Serv Pack 3. Installed Spybot and Bit Defender ...
A: Aly, Try logging in under another profile, like the local adminstrator. Your profile might have ...
|
| Windows XP broken | 4/10/2009 |
Q: My Windows XP won't work. I tried to do one recommended fix to enable auto download. When I tried ...
A: Lew, What Fix Pack are you running? If SP2, try re-installing SP2 and see if it overwrites a ...
|
| Windows XP broken | 4/10/2009 |
Q: My Windows XP won't work. I tried to do one recommended fix to enable auto download. When I tried ...
A: Lewis, Click Start -> Run and enter cmd <enter> Type CHKDSK C: /f This will tell you it can't run ...
|
| Laptop Recovery Problem | 4/9/2009 |
Q: I have a laptop of Toshiba company. Model is Satellite pro A200 (PSAE1) Now the problem is that i ...
A: Taj, Hit the power button, and then hit F8, wait a seocnd, hit F8, continuosly. You need to hit ...
|
| Hard Drive | 4/9/2009 |
Q: I am running MS Vista with an approx 400Gb hard drive. I am trying to create a new partition seeing ...
A: Paul, I don't see the need for more partitions. What's the advantage? The space is already there ...
|
| Start menuU-Documents | 4/9/2009 |
Q: I seem to remember that you can limit the START-DOCUMENTS list to nine files. My computer now lists ...
A: Steve, I believe I understand your request. I don't see your OS type, so I'm going to assume XP. ...
|
| Video controller (VGA compatible) | 4/9/2009 |
Q: im using a Intel(R) Pentium(R) 4 cpu 3.00ghz. i was unable to fix the video adapter which show a ...
A: John, The easiest way is to right click the Video device with the yellow ! and click update driver. ...
|
| creating a signature | 4/8/2009 |
Q: Tom... I have a PDF (e-Mail) that I need to sign. I created a signature in Adobe Photoshop and ...
A: Bill, You need Adobe Acrobat Standard or Professional to write PDFs. You can usually add text to ...
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| Windows 2003 Domain | 4/8/2009 |
Q: I have a folder on my server that can only be accessed by the administrator (me). When I help a ...
A: Mike, Yes, but it has limitations. You can map a drive to your server using a different user name, ...
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| Desktop Icon Missing | 4/8/2009 |
Q: I've checked into most of the possibilities to restore Desktop Icon. The problem seems to be ...
A: Dave, I have dealt with many viruses and they are very intelligent today. You can go thru the ...
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| hidden folders | 4/8/2009 |
Q: I am not able to see the hidden folders (that I have made hidden) even after going through the usual ...
A: Priya, From what I see about hidden folders, it looks like a back door. I assume you are using the ...
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| Need to delete a page between XP window and Welcome Window | 4/8/2009 |
Q: I receive the World Start newsletter and over a year ago they had a tip on how to type a quote or a ...
A: Donna, Don't you worry. I can give enough detail to help you. I think it would be best to do a ...
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| Inability to write to some text boxes | 4/7/2009 |
Q: I'm running XP3 on a Dell 9100 with Spyware Doctor and ZoneAlarm Pro. Lately I've been unable to ...
A: Phillip, More and more websites rely on .NET functionality. If you go to Start -> Control Panel -> ...
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| installing SP2 in WinXP | 4/7/2009 |
Q: "Trying to install SP2 from an official Windows XP Service Pack 2 CD. After about a half hour of ...
A: Dennis, I assume you are installing a fresh OS. Did you format your drive during the process? I ...
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| NETGEAR Problem Solved!! | 4/7/2009 |
Q: I finally figured out the problem with my NETGEAR WAG511 PC card. Apparently i some sort of device ...
A: Abbey, Realtek has ethernet cards as well as broadband cards. It was probably installed in one of ...
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| locked out of an XP machine | 4/7/2009 |
Q: i was just given a pc from my workplace.it is password protected by a Novell pw prompt.i tried using ...
A: Randy, Just start from scratch. If you right click "My Computer", drag down and click Manage a ...
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| email | 4/6/2009 |
Q: I bought a used laptop, when I sign in by my icon it pops up and says that I have 660 emails and ...
A: Lisa, I could go down the road of Email software and clean-up, but you are probably best to create ...
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| Laptop issue | 4/5/2009 |
Q: I'll try to explain to you the issue I'm having the best I can. First off, let me give you a ...
A: Charles, I'm not sure why you are having this problem. It could be hardware or software. I think ...
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| laptop problems | 4/5/2009 |
Q: my laptop uses Windows XP home. i had Itunes installed on it. After attempting to download a song, i ...
A: Ken, I have seen this about a hundred times, but it my case it was the motherboard. I have run ...
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| Virus Problems- Can't Repair Windows Install | 4/5/2009 |
Q: I will try to explain the problem as best I can. We have a computer that is shared between a number ...
A: Kari, Multiple users doesn't increase your systems possibility for infection, other than the fact ...
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| windows internet explorer 8 | 4/5/2009 |
Q: I installed internet explorer 8 on my emachine that has xp. the problem now is that it loads very ...
A: Frank, I don't beleive IE 8 has been officially released yet. I will leave IE 8 to gain experience ...
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| XP pro | 4/5/2009 |
Q: I installed a friends copy of xp pro w/service pack 3 and it install fine but on this one I have ...
A: Will, I have never seen this before. If you could send me a screen shot, I would like to see it. ...
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| Schedule XP to close Outlook Express every night? | 4/4/2009 |
Q: I use XP and Outlook Express 6. About one day out of five I forget to close Outlook Express at my ...
A: Steve, I don't know that what, but probably have a fix for you. Your company probably has VPN ...
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| windows internet explorer 8 | 4/4/2009 |
Q: I installed internet explorer 8 on my emachine that has xp. the problem now is that it loads very ...
A: Frank, The only other thing I could say is, try to keep current with the latest service packs and ...
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| one crashs/reboot 1 minute after user select one logs out 1 second after same | 4/4/2009 |
Q: I have 2 pc that went down about the same time that I need help with. the first one is a hp media ...
A: Malachi, You don't need to buy Windows. Your systems probably came with Windows loaded on your ...
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| RealVNC | 4/3/2009 |
Q: I used to connect to my home PC from my iPod touch with no problems using RealVNC but after I ...
A: Roberto, Did you rebuild your system to the same version it was running before? If not, why are ...
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| Active X and display | 4/3/2009 |
Q: When I go to the control panel, click onto Display and go to Screen Resolutions I cannot change the ...
A: Sandra, OK, I'm not sure about the error you are getting and it's not worth looking into. The ...
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| video card drivers | 4/3/2009 |
Q: I recently purchased a new video card so I no longer need my old one or its drives. I've tried to ...
A: Dan, My pleasure. Click Start and Right Click "My Computer", drag down and Click Properties. ...
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| XP freezes on bootup | 4/2/2009 |
Q: Dell 390 Precision PCs running XP pro v 2002, SP2, are freezing on bootup. We're networked, approx ...
A: Cathi, First I have to ask, how long did you wait upon boot up? Where you have so many pc's doing ...
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| windows loads, the reboots | 4/2/2009 |
Q: I am running windows XP Pro SP2, and the last time I tried to start my comp, windows would load but ...
A: Justin, I have seen this about a hundred times, but it my case it was the motherboard. I have run ...
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| Accessing Temporary Internet Files | 4/2/2009 |
Q: I am using Windows XP Professional. How do I access the Temporary Internet folders and files located ...
A: Robert, C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files The above ...
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| windows internet explorer 8 | 4/2/2009 |
Q: I installed internet explorer 8 on my emachine that has xp. the problem now is that it loads very ...
A: Frank, I had no experience with ie8, so i installed it. The install process has many options. I ...
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| emulation software? | 4/1/2009 |
Q: Tom I cannot install install a particular EA game but a window pops up that says there is a conflict ...
A: Bud, Do you have any of these installed: If so, that is probably the conflict. Your game normally ...
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| a question | 4/1/2009 |
Q: i have installed windows xp sp2 on my laptop,but now i figure out that it doesn't have stand by ...
A: Bita, I would like to start with: I’m not a fan of Stand by or Hibernation modes because there have ...
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| two questions | 3/31/2009 |
Q: When I click on Task Master to delete or change a program, I get the following message: system ...
A: Carol, The event log is the place where most error and warnings get posted. Click Start -> Control ...
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| Notepad File !!!! | 3/31/2009 |
Q: Tom I clicked on a folder today and found that the notepad files in that folder have "Invisible ...
A: Sambodh, You can add text to the file and see it? I opened notepad and checked fonts. You do not ...
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| every thing to big for screen | 3/30/2009 |
Q: I just changed my monitor to a 20 inch screen. However when ever i use my screen every thing is to ...
A: Michael, Your system is defaulting to VGA mode since the correct video drivers haven’t been ...
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| privacy centre | 3/30/2009 |
Q: I have windows xp service pack 3 on my computer now my computer is frozen with PRIVACY CENTRE on ...
A: John, It looks as thought you have a virus. I found this site that goes into this in more detail: ...
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| Notepad File !!!! | 3/30/2009 |
Q: Tom I clicked on a folder today and found that the notepad files in that folder have "Invisible ...
A: Sambodh, I think you are a little confused. There are hidden files in your folder and not ...
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| Standy Icon gray out | 3/30/2009 |
Q: I recently reintall XP Pro SP2, the standy icon gray out when I clicked on [Turn off Computer]. I ...
A: Eric, 1) I’m not a fan of Stand by or Hibernation modes because there have been many software ...
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| Provider\no question\Sp3 | 3/29/2009 |
Q: My ISP is AT&T, i use the dial-up modem at 768kbps. The NETGEAR wireless card is so i can access ...
A: Abbey, As far as SP3 is concerned, if your using dialup and your download speeds are slow, ...
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| system cannot respond | 3/29/2009 |
Q: When I click on Task Master to delete or change a program, I get the following message: system ...
A: Carol, I found this on the web: There is a known conflict between Acrobat Reader 7.0 and Office ...
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| About my windows install | 3/29/2009 |
Q: I have a Samsung hd160jj/p and it is setup for SATA in which windows does not detect when I need to ...
A: Aaron, You are trying to install a 160GB SATA hard drive into what system (make and model)? Did ...
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| wordpad on my win xp | 3/29/2009 |
Q: I downloaded from the internet and it went straight to wordpad, when i went to view the document it ...
A: Tami, I don't know what you downloaded and it's extension. Files have extensions that tell ...
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| About my windows install | 3/29/2009 |
Q: I have a Samsung hd160jj/p and it is setup for SATA in which windows does not detect when I need to ...
A: Aaron, Read the text when you first power your system. It will usually display what key ...
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| NETGEAR - Me again | 3/28/2009 |
Q: Hey. I reviewed the links you gave me but all are completely useless. I already (prior to the first ...
A: Abbey, I think it would be best for you to contact Netgear support. Thet would be better ...
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| some websites wont load | 3/28/2009 |
Q: At my work, we have 2 computers; 1 running xp home and the other, pro. they both share the same ...
A: Merlene, I assume you call the glass business software support. I think you should be talking to ...
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| how do I change FULL computer name | 3/28/2009 |
Q: When I bought a new computer, it came with nothing loaded. I was offered Vista, but said that, I was ...
A: Victor, Click Start -> Right Click "My Computer" and drag down and Click Properties ...
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| one crashs/reboot 1 minute after user select one logs out 1 second after same | 3/28/2009 |
Q: I have 2 pc that went down about the same time that I need help with. the first one is a hp media ...
A: Malachi, It sounds like you may have a lot of different problems. You may have a corrupted ...
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| emulation software? | 3/28/2009 |
Q: Tom I am unable to install 'Brain Training for Dummies'. I get a window that says 'emulation ...
A: Barry, I wouldn't guess CD burning software. Emulation software is used to simulate or imitate ...
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| Problems After Installing Service Pack 3 | 3/27/2009 |
Q: I've had my computer for 3 years and haven't had too much trouble with it until recently. After ...
A: Christina, You hit on the nose. It sounds like your hard drive is tired and loosing ...
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| root directory | 3/26/2009 |
Q: All my root directories C: E: and even my external hard drives K: L: are showing as music folders. ...
A: Dianne, I have never seen this before and it doesn't show up on any of my systems no matter ...
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| Disk Boot Failure | 3/26/2009 |
Q: I'd be very greatful if you could help me. I own a Windows XP PC, and the following message came up ...
A: Aimee, It sounds like your hard drive is bad. If you do a recovery, you will probably lose ...
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| labels | 3/26/2009 |
Q: How do I print address labels ,30 to a sheet,All with different names & addresses ? I have XP ...
A: Vicki, I have never done it, but it's basic functionality given to you by Word. Tools -> Letters ...
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| NETGEAR wireless PCMCIA | 3/26/2009 |
Q: I am having a bit of an aggravating problem with my NETGEAR PCMCIA wireless internet WAG511 card. It ...
A: Abbey, My first thoughts are your other drivers and system software being out of date may be ...
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| I can't install windows XP | 3/25/2009 |
Q: i have a problem, i have VGN-cs110E laptop (Sony product ) when i install windows XP the ...
A: Feras, I have never seen this name before. Are you male of female? Back on subject! You need to ...
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| root directory | 3/25/2009 |
Q: All my root directories C: E: and even my external hard drives K: L: are showing as music folders. ...
A: Dianne, I don't know what you mean when you say they are music folders? All folders are ...
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| I need help | 3/25/2009 |
Q: My machine has win XP installed and from couple of days I am facing a very uncommon problem, when I ...
A: Raj, Do you have a desktop or laptop? I question your mouse. Try a different mouse or an ...
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| Need to delete a page between XP window and Welcome Window | 3/25/2009 |
Q: I receive the World Start newsletter and over a year ago they had a tip on how to type a quote or a ...
A: Donna, I understand what you are saying. This is not done typically and probably not recommended. ...
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| Desktop Icon Missing | 3/24/2009 |
Q: I've checked into most of the possibilities to restore Desktop Icon. The problem seems to be ...
A: I think we need to re-install IE 7.0. Try Start -> Run and type iexplore.exe <enter>. If this ...
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| windows swap file | 3/24/2009 |
Q: I read in a website (can't remember exactly the name) that if you have a PC with two harddrives, ...
A: The reason is your are using the second spindle (hard drive) instead of using the first spindle ...
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| Can't Logon to Windows | 3/23/2009 |
Q: I have a laptop that has suddenly presented me with a 'Welcome' screen prompting for me to select a ...
A: It seems you are between a rock and a hard place. You should always know your local administrator ...
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| uninstallation of adobe 7 programme | 3/23/2009 |
Q: While I am trying to uninstall the adove acrobat 7.0 version from a PC thrgh 'add/remove' menu, the ...
A: I’m sorry, I ‘m new to this and I just replied to the questions instead of going to the website! ...
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| portable flash drive | 3/23/2009 |
Q: At my job, I am one of about 5 employees in which we each log in to our own personal user icons. ...
A: I’m sorry, I ‘m new to this and I just replied to the questions instead of going to the website! ...
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| computer will not shut down | 3/22/2009 |
Q: this problem is driving me nuts. I have a 4-year old computer, with Windows XP. I've been using it ...
A: I’m sorry, I ‘m new to this and I just replied to the questions instead of going to the website! ...
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| LCD Light Deceease On Battery | 3/22/2009 |
Q: sir when i run my Toshiba Laptop on battery, its LCD light very decrease? When i run on power its ...
A: I’m sorry, I ‘m new to this and I just replied to the questions instead of going to the website! ...
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| no icons on desktop, alt+ctrl+del doesnt work, and no taskbar | 3/22/2009 |
Q: Ok, so heres what happened. Yesterday, i was using my laptop at the library, and it was going to ...
A: I’m sorry, I ‘m new to this and I just replied to the questions instead of going to the website! ...
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| Windows XP Boot issue | 3/21/2009 |
Q: My brother has dell laptop with XP home, he said there was a red circle and x in one corner and did ...
A: I’m sorry, I ‘m new to this and I just replied to the questions instead of going to the website! ...
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