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About Lorry
(Top Expert on this page)

Expertise
I can answer most questions regarding Windows XP Home or PRO versions.

Experience
I have been answering questions regarding Windows XP on this site, as well as other various sites.

   

You are here:  Experts > Computing/Technology > Focus on Windows > Windows XP

Questions Answered By Expert  Lorry 
In Category  Windows XP

SubjectDate Asked

Print screen11/17/2009
  Q: I'm trying to build a presentation for my work in which I need to include graphics from an ...
  A: The easiest way that I have found is to download IrfanView from: ...
Fatal error11/17/2009
  Q: have the blue screen . STOP c000021a I have tried the other ways. restore to last known good ...
  A: Check out the following for information: http://support.microsoft.com/kb/156669 Did you recently ...
Xp disk11/16/2009
  Q: Where can I get a xp restore disk / back up disk
  A: If your computer is a brand name computer, you already have the restore on the hard drive. eHow ...
funny internet11/15/2009
  Q: Hello Lorry I did what I said I was going to do I updated Malwarebytes ran another scan no spyware ...
  A: This is frustrating not only for you but for me also. Sorry but I don't know what else to suggest at ...
windows picture and fax viewer problem11/15/2009
  Q: when I open "My Pictures" I dont see thumbnails on most of the pictures, and the thumbnails I can ...
  A: Asked a friend for their input, they came back with: I wonder if Alan renamed one or more of the ...
uninstalling programs11/14/2009
  Q: I am looking to speed up my PC. I would like to uninstall programs that I do not need, but I'm not ...
  A: You can remove those, no problem. If the framework is needed at a later time, you can always install ...
loss of tools menu11/13/2009
  Q: I have 'lost' the System Tools menu via > START > All Programs > Accessories. I can get to Disc ...
  A: Now that you found them in the > Documents and Settings > All Users > Start Menu > Programs > ...
Funny Internet11/12/2009
  Q: ANSWER: Hi Tom, Some threats actually stop anti-virus and/or spyware programs from running or ...
  A: Anytime you are you going to run a scan with Malwarebytes, update it first,then run the scan. Check ...
loss of tools menu11/12/2009
  Q: I have 'lost' the System Tools menu via > START > All Programs > Accessories. I can get to Disc ...
  A: The easiest way to get this back would be to use System Restore and go back to a date when it ...
Funny Internet11/11/2009
  Q: ANSWER: Hi Tom, Some threats actually stop anti-virus and/or spyware programs from running or ...
  A: I have NAV installed also but once in awhile will go to the Symantec site to run their free scan if ...
Funny Internet11/9/2009
  Q: Hello I've noticed here lately when put a subject in a search engine yahoo for instance and get web ...
  A: Some threats actually stop anti-virus and/or spyware programs from running or updating. Saying that, ...
getting the original back11/8/2009
  Q: I ma a 65 retired goldsmith out of work. My previous computers have been stolen and I got as a ...
  A: Do you have the original Windows XP CD? If yes, there should be no problem in doing a clean install ...
Control Panel not seen11/7/2009
  Q: I am a newbie in this OS. Recently due to Virus problem I got my system formatted and XP SP2 ...
  A: Are you signing on as the Administrator? I think there might still be a problem with a threat, ...
bsod11/7/2009
  Q: i have problems with BSOD. and when i turn on the laptop it won't start. code: 0x0000007e and ...
  A: When you start Windows, did you get a screen asking how you want to start Windows? If yes, try ...
bsod11/6/2009
  Q: i have problems with BSOD. and when i turn on the laptop it won't start. code: 0x0000007e and ...
  A: Microsoft explains How to troubleshoot a Stop 0x0000007E error in Windows XP at: ...
Connecting to internet11/3/2009
  Q: I did a clean install of her Windows XP Professional (2002) on a friend's old Dell computer. I need ...
  A: Had a similar problem with one of my friend's computer yesterday, he couldn't get on-line with the ...
Registry Firewall Message11/2/2009
  Q: Lorry: I was experimenting with changing the start page for IE. Now I continually receive an anoying ...
  A: Don't know of anything else to suggest at this time. I really don't think I virus would cause this ...
Registry Firewall Message11/2/2009
  Q: Lorry: I was experimenting with changing the start page for IE. Now I continually receive an anoying ...
  A: Usually this happens when spyware takes over, that is why I suggested downloading Malwarebytes. You ...
UNMOUNTABLE_BOOT_VOLUME11/2/2009
  Q:   When I rebooted the I had the below error message. UNMOUNTABLE_BOOT_VOLUME I read ...
  A: It could of been what I mentioned earlier or a power surge, hard drive problems by not shutting ...
Disk defragment prevented by Chkdsk11/1/2009
  Q: I have encountered a problem I have not previously seen. I regularly defrag but this time I got a ...
  A: Did you check the two boxes "Automatically fix file system errors" and Scan for and attempt recovery ...
Disk defragment prevented by Chkdsk11/1/2009
  Q: I have encountered a problem I have not previously seen. I regularly defrag but this time I got a ...
  A: Do you have Service Pack 3 installed? If not, I would suggest downloading it ASAP. Go to Windows ...
Windows Updates11/1/2009
  Q: Windows Update Message I have Xp Pro. I keep getting a message from Microsoft that updates are ...
  A: Are you getting an error, if yes, what exactly? Are you using a firewall program, if yes, make that ...
UNMOUNTABLE_BOOT_VOLUME11/1/2009
  Q:   When I rebooted the I had the below error message. UNMOUNTABLE_BOOT_VOLUME I read ...
  A: The cause for this error could be any one of the following: 1.The file system is damaged and cannot ...
Connecting to internet10/31/2009
  Q: I did a clean install of her Windows XP Professional (2002) on a friend's old Dell computer. I need ...
  A: Checked with a friend of mine who came back with: I'll give you odds that the NIC isn't recognized. ...
Connecting to internet10/31/2009
  Q: I did a clean install of her Windows XP Professional (2002) on a friend's old Dell computer. I need ...
  A: Microsoft explains Use Windows XP to join a network at: ...
Windows XP service packs10/31/2009
  Q: Do you know how find out what service pack number I have in my XP operating system. I want to ...
  A: An easy way to find out is to double click My Computer, the click on View System Information on the ...
deleted administrator10/30/2009
  Q: in users . administrator was deleted . now i am limited to access .can i get the administrator back ...
  A: Try starting in Windows in Safe Mode by tapping the "F8" when Windows first starts until you get a ...
cd burner10/30/2009
  Q: I have a toshiba satellite and when i try to burn a cd I can not play it in anything but my ...
  A: Try downloading WinAmp from: http://www.winamp.com/ The following site explains how to burn a cd ...
WinXP Home cannot find drive G:10/29/2009
  Q: After last reboot, cannot find my external HD. Have no idea what happened. Saw it this morning
  A: The first thing to do is to make sure the connection is secure. Check out the following for ...
help and support center10/28/2009
  Q: in the help and support center when you highlight a topic in the index and click on display it ...
  A: Many times if you do the above it will fix the problem related to the Help and Support Center. The ...
Preserve file creation date when copied10/26/2009
  Q: I'm a fellow Expert on this site, but not on computers in general. So I am writing this XP-related ...
  A: Check out XXCOPY 2.96.6 at: http://download.cnet.com/XXCOPY/3000-2242_4-10648429.html RoboCopy is ...
xp pro partition will not delete10/26/2009
  Q: I tried to reinstall the xp pro and when I got to the part about partitions there is one that shows ...
  A: Is this a name brand computer like Dell or HP? If yes, are you using the Recovery/Restore CD or the ...
win xp pro10/25/2009
  Q: I got a broken computer from my work place and repaired it for an additional computer to use at ...
  A: Microsoft explains How to remove a second installation of a Windows operating system from a ...
Microsoft-windows10/25/2009
  Q: I was at my school typing a document on microsoft word 2007. The school has windows xp just like me. ...
  A: You need to have MS Word 2007 or you could of converted the document to Word 2003 before you left ...
Windows XP Backup10/24/2009
  Q: I have a My Computer Backup on CD, which include Windows, Driver, etc. I want to restore it on my ...
  A: Not sure what you mean when you say "in which computer i want to restore, this computer has no ...
windowsxp desktop disappears10/23/2009
  Q: also won't accept new shortcuts ANSWER: Hi Clemens, Using Internet Explorer, go to: ...
  A: If your subscription to Norton 360 is valid, I would use that over any free AV program. You get what ...
windowsxp desktop disappears10/23/2009
  Q: also won't accept new shortcuts
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
Disk Defragmenter problems10/22/2009
  Q: hope you are well. I am a Windows XP Professional user and my computer is an Intel Pentium 4 (2.53 ...
  A: To resolve this issue, follow these steps: 1. Click Start, click Run, type C:\Windows\Inf, and ...
Start bar missing10/21/2009
  Q: My neighbor's computer has no start or task bar on the bottom. She has her desktop icons. She ...
  A: This could be happening for a number of different reasons, saying that, please check outthe ...
XP error message10/21/2009
  Q: I have a Dell GX 280, a 2005 model that I bought second hand last year. It runs XP (professional ...
  A: If it be the connector cable problem then replace the 40-wire cable with an 80-wire UDMA cable. If ...
Xp Blue Screen10/19/2009
  Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ...
  A: It is very possible for A-Squared free to have caused this problem, it is a tough call - depending ...
Xp Blue Screen10/18/2009
  Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ...
  A: At this point, I would suggest taking the PC to the local repair shop, have them backup anything of ...
Xp Blue Screen10/17/2009
  Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ...
  A: Download Malwarebytes Anti-Malware 1.41, put it onto a CD, install it onto your computer and run a ...
Programs shortcuts on the start menu10/16/2009
  Q: Lorry. Can you tell me what is the difference between "unpin from start menu" and "remove from ...
  A: Sorry I couldn't answer your question the other day, too many things happening plus not feeling up ...
Laptop Problem10/15/2009
  Q: I have a hp entertainment dv1000 when i turn it on the task bar don't work, so i cant use the ...
  A: Am assuming that you have an anti-virus program installed, if yes, start Windows in Safe Mode by ...
Logging in with Password10/15/2009
  Q: When I turn on my computer, it automatically shows all my icons, so anyone could go in and have ...
  A: Go to Start, Control Panel, User Accounts, click on the account you want to change, click Create A ...
Windows Backup10/14/2009
  Q: How i can take my windows backup and restore it? Best regard
  A: Microsoft explains How to use the Backup utility to back up files and folders in Windows XP Home ...
Moving C drive stuff to D.10/14/2009
  Q: I'm running current XP Pro on a P4 machine. The hard drive is partitioned C = 15GB (99.9%full) ; D= ...
  A: Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure that the "C" drive is ...
backup problem10/14/2009
  Q: I tried using the Backup wizard on Windows XP Professional for the first time. I clicked on backup ...
  A: You mentioned that there was a recovery partition, to find it, you could do a search for it by going ...
backup problem10/13/2009
  Q: I tried using the Backup wizard on Windows XP Professional for the first time. I clicked on backup ...
  A: The best way would be to purchase a cloning software package to copy Windows XP onto the external ...
backing up hard drive10/13/2009
  Q: I have tried several programs to create a snapshot of my hard drive, but they all fail at the point ...
  A: Your best best is to purchase a cloning software package. Another way would be to take it to the ...
backing up hard drive10/12/2009
  Q: I have tried several programs to create a snapshot of my hard drive, but they all fail at the point ...
  A: Not knowing what you did, try the following. Microsoft explains How to use the Backup utility to ...
boot up process10/12/2009
  Q: My question concerns Windows XP home version. When I turn my computer on, the boot up process ...
  A: Check out the following sites for information: http://www.pchell.com/support/welcomescreen.shtml ...
Browser history10/12/2009
  Q: My teen-age son keeps deleting the browser history on our office computer so we can't tell where ...
  A: Check out the following site for information: ...
XP start problem10/11/2009
  Q: I try to start windows xp but it load the windows xp logo and after that it can not go ahead. It end ...
  A: Since you already spoke to a tech about this problem and cannot start Windows in Safe Mode, I would ...
windows xp10/10/2009
  Q: my pc freezes at windows is starting up
  A: The following site explains 10 things you can do when Windows XP won't boot at: ...
Photos on Disk10/8/2009
  Q: I've just returned from a holiday and I have heaps and heaps of photos that I took. To print them ...
  A: The DVD/CD can be read on a DVD player and/or another computer if you finalize the DVD/CD when done. ...
Cant access window xp at all10/6/2009
  Q: first my computer kept shuting down on its own and i had to continue turn it back on, i have windows ...
  A: your windows cd can be helpful because it provides 2 options/tools in addition to installing ...
cd rom error10/6/2009
  Q: my cd rom does not seem to read any cds, i, insert. I do not have a boot windows cd ither. I wanted ...
  A: Try using a CD/DVD cleaner available from most stores that sell CDs or DVDs. Try cleaning the CD ...
backup problem10/5/2009
  Q: I tried using the Backup wizard on Windows XP Professional for the first time. I clicked on backup ...
  A: After using Windows XP Backup Utility: Here’s how to burn a backup to a CD: 1. Create a backup and ...
Can't delete folder10/3/2009
  Q: I have a folder that I need to delete that is stopping any registry scan or Nortons Windows scan. ...
  A: Sorry to hear that you couldn't delete the folder in Safe Mode, usually you can. Check out Your ...
Can't delete folder10/2/2009
  Q: I have a folder that I need to delete that is stopping any registry scan or Nortons Windows scan. ...
  A: First thing that I would try is start Windows in Safe Mode by tapping the "F8" when Windows first ...
Home Page Default Address Modification9/30/2009
  Q: Lorry: I was able to create a new default Home Page Address in IE, but each time I sign on to IE it ...
  A: Check out the following for information: http://support.microsoft.com/kb/926449 You could use Disk ...
Home Page Default Address Modification9/30/2009
  Q: Lorry: I was able to create a new default Home Page Address in IE, but each time I sign on to IE it ...
  A: Okay, sounds like there's some spyware on board. Download Malwarebytes Anti-Malware 1.41 from: ...
How to transfer files if you cannot login to computer9/30/2009
  Q: Not sure if this is the most suitable category, sorry if this isn't. My computer is a victim of the ...
  A: I would suggest downloading the W32.Sasser Removal Tool from: ...
Basic XP Question9/29/2009
  Q: Lorry: I have 2 very basic XP questions. When I bring up XP I would like to display a specifc ...
  A: With Internet Explorer opened, go to the site you want, then go to Tools, Internet Options, click ...
Windows Registry Backup9/27/2009
  Q: How can i take Windows Registry Backup. Best regard
  A: 1. Click Start, click Run, type %SystemRoot%\system32\restore\rstrui.exe, and then click OK. 2. ...
monitor9/22/2009
  Q: My son installed a driver in my Toshiba 105 yesterday and it worked fine, today I opened it up and ...
  A: Can you start Windows in Safe Mode by tapping the "F8" key until you get a window with various ways ...
windows xp virus9/21/2009
  Q: my computer wont let me into programs except for internet explorer and itunes. whenever i try to ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
Unable to view the hidden files9/19/2009
  Q: i am unable to view the hidden files ..there is no option in the tools as folder options like before ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
Slow computer9/15/2009
  Q: My desktop with XP home edition has gotten really slow, especially internet speed (Firefox). My ...
  A: Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure that the "C" drive is ...
default e-mail is wrong9/15/2009
  Q: We want Outlook as our default e-mail. I went into IE and made Outlook our default e-mail but when I ...
  A: The following steps will set Outlook as your default mail program. 1. On the Tools menu in ...
NY Times Rogue anti virus software9/15/2009
  Q: Lorry: I sent you a prior note regarding this subject, but it occurred to me that one solution to ...
  A: Try what I suggested in the earlier answer. If you can use Internet Explorer, go to: ...
Windows-XP DVD Burnning error9/11/2009
  Q: WIndows-XP Home Edition - Recently, I cannot burn DVDs using Nero 7 Ultra. "Registry settings used ...
  A: The first thing to do is to go to Windows Update and download the available updates. Verify that you ...
error9/6/2009
  Q: when i connect internet(broad band) to my PC iam getting the error "Generic host process for win32 ...
  A: Go to Windows Update and download SP3 and any other available updates. Check out the following ...
random shutdowns9/6/2009
  Q: My PC will randomly shut down, especially when running anti-virus programs. It even did it to me in ...
  A: If you can, try using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp ...
Install/Uninstall9/5/2009
  Q: My installation CD won't open because the computer says the "UninstallShield is in use please close ...
  A: Go to Start, Run, type in MSCONFIG, under the Startup tab uncheck uninst.exe, reboot. If that ...
My Pictures in XP9/3/2009
  Q: When I look at the photos in My Pictures in XP they have a little green circle in them with a white ...
  A: Okay, let's check for viruses. Using Internet Explorer, go to: ...
Move Monitor9/2/2009
  Q: I have WinXP home; IE6; Panasonic NONflat monitor. When I am on my Outlook Express email frames (or ...
  A: Try changing the screen resolution by right clicking an empty spot on the Desktop, choose ...
disk boot failure9/2/2009
  Q: I have a "disk boot failure insert disk and press enter" problem. When I insert the system recovery ...
  A: Check out the following for information: ...
Windows XP Home9/1/2009
  Q: It seems that I've got some sort of malware on my desktop where as soon as I log into any profile, ...
  A: IF you cannot get into the system, you are going to need to get into the BIOS right after the logo ...
Windows XP Home9/1/2009
  Q: It seems that I've got some sort of malware on my desktop where as soon as I log into any profile, ...
  A: Try starting Windows in Safe Mode by tapping the "F8" key when Windows first starts until you are ...
chkdsk9/1/2009
  Q: I keep getting a pop up that says I have a corrupt file and that I need to run the chkdsk utility. ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
computer shut down8/31/2009
  Q: I have a problem with my computer turning off, it had a virus on it so being a computer ...
  A: Are you doing a clean install? Check out the following site directions on how to do a clean install: ...
My Music/Shared Documents8/31/2009
  Q: I have a problem in XP Home, and although i can normally sort minor problems, this one has me lost. ...
  A: To play it safe, copy the music to a new folder called Today's Music for example, verify that all of ...
My Music/Shared Documents8/31/2009
  Q: I have a problem in XP Home, and although i can normally sort minor problems, this one has me lost. ...
  A: Sounds like you moved, not copied the My Music folder. I would suggest creating a new My Music ...
virus8/30/2009
  Q: I recieved a virus. PC Tools program fixed most of the problem. I want to go to system restore to ...
  A: Resolution 1. Click Start, Run and type regedit.exe and press Enter 2. Navigate to the following ...
disk boot failure8/29/2009
  Q: I have a "disk boot failure insert disk and press enter" problem. When I insert the system recovery ...
  A: Start Windows in Safe Mode by tapping the "F8" key until given various ways to start Window, choose ...
Low disk space8/29/2009
  Q: My computers having a problem with its low disk space. It keeps popping up on the screen every two ...
  A: Check out what Bob Rankin offers at: http://askbobrankin.com/low_disk_space_warning.html Have you ...
help!!!8/27/2009
  Q: !! ANSWER: Hi Shaun, Did you try using Unlocker in safe Mode? Sometimes that is the only way to ...
  A: To get Windows to start in Safe Mode, keep tapping the "F8" key when Windows first starts until you ...
help!!!8/27/2009
  Q: !!
  A: Did you try using Unlocker in safe Mode? Sometimes that is the only way to remove those stubborn ...
No sound from speakers8/24/2009
  Q: I was having sound from my speakers to my computer, then all of a sudden when I got an email to open ...
  A: Verify that the wires on the speakers and the computer are on securely, unplug and replug each one. ...
windows xp problem8/24/2009
  Q: For some reason my system restore does not work. it is enabled. Also my dvdwriter will not show up ...
  A: Checkout the following from Microsoft before doing anything else: ...
Microphone8/23/2009
  Q: I have a Windows XP home edition from emachines. I've been having extreme issues with any and all ...
  A: Open Volume Control, click Start, point to Programs, point to Accessories, point to Entertainment, ...
black screen for win xp8/21/2009
  Q: Hey Lorry, My mother has an older pc running win xp, when she turns the machine on she gets the ...
  A: Is there a CD or a DVD in the drive? Try starting Windows in Safe Mode and using System Restore, if ...
# # Reboot and select proper boot device or insert boot media in ...8/21/2009
  Q: "Hi, i always get that error when i start up my pc, what could be done to stop this error from ...
  A: Do you have an external USB hard drive connected to the computer? If yes, change the boot sequence ...
Parental control8/17/2009
  Q: How do I set specific parental controls on one of the user in Windows XP? I would like to set up ...
  A: Microsoft explains at: http://www.windows-help-central.com/parental-controls-in-windows-xp.html ...
flash drive8/7/2009
  Q: How do I copy My Pictures to a flash drive? Do I send to? I just want to copy them on a flash ...
  A: This section describes how to transfer your photographs from My Pictures to your flash drive. 1) ...
the newest copies of windows8/5/2009
  Q: what is the difference between widows XP and vista
  A: Check out the following for information: ...
freeze up8/3/2009
  Q: After running computer for a day or so the windows freeze up with part of one program say Outlook ...
  A: Really sounds like a memory problem as once you reboot, everything works. Try running of the ...
freeze up8/3/2009
  Q: After running computer for a day or so the windows freeze up with part of one program say Outlook ...
  A: I would suggest turning off the computer at night, one reason because everything goes back todefault ...
Windows Vista outlook express e-mail7/30/2009
  Q: All of a sudden (within the last month) within seconds, sometimes minutes, after I have opened an ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
auto-logoff after migrating to larger HD7/27/2009
  Q: I used Ghost 14.0 to copy my laptop's C: to a larger hard drive. I then swapped the new HD in and ...
  A: Did you set Ghost to clone the complete drive or just the data? Checkout the following: ...
auto-logoff after migrating to larger HD7/26/2009
  Q: I used Ghost 14.0 to copy my laptop's C: to a larger hard drive. I then swapped the new HD in and ...
  A: If you can get on xp, check if there is a folder named I386. If possible, run a search. Then go to ...
windows fatal error7/23/2009
  Q: I am running windows xp on a Toshiba laptop. Recently I had some difficulty with 'power options'. I ...
  A: Try reinstalling these two utilities. Reboot in between. Toshiba ACPI Common Modules for Windows ...
Windows XP7/23/2009
  Q: My niece got on my home computer without my knowledge and then told me something was wrong with my ...
  A: Your best bet would be to take it to the local repair shop where they can backup anything of ...
Windows XP7/23/2009
  Q: My niece got on my home computer without my knowledge and then told me something was wrong with my ...
  A: Try starting Windows in Safe Mode by tapping the "F8" key, when Windows first starts,until you get a ...
Corrupt Antivirus Program7/22/2009
  Q: I have Webroot Spy Sweeper and Webroot Firewall installed on my computer (Windows XP Home)...Since ...
  A: How to Disable Webroot Spy Sweeper I know this is an old thread, but I found it while looking for ...
how to install windows xp pro?7/21/2009
  Q: i have this brand new pc which works well and i used to format my old hdd. now my old hdd has been ...
  A: The following sites explain how to install: http://www.cyberwalker.com/article/454 ...
Uninstall before upgrade?7/19/2009
  Q: I just wanted to know, how does one know if he should Uninstall before installing a Newer Version or ...
  A: Not knowing what program you are referring to, I will tell you that some programs will tell you to ...
i can't browse the Internet7/19/2009
  Q: i have XP PRO on my computer, i have a strange problem, i can login to ISP server but i cant't ...
  A: Can you check your email? Contact your ISP it could be a DNS problem if browser does not work. ...
Shared Resources can't be found7/19/2009
  Q: I'm a fellow expert on this board (VB Programming). I have a problem on a home network where some ...
  A: Had a similar problem after updating the firewall, verify that the firewall is set accordingly. At ...
page size7/18/2009
  Q: ....before I forgot I wanted to thank you for your hellp. I followed your instructions and it ...
  A: You can change the Internet Explorer window back to the preferred size by using either of the ...
Windows XP7/17/2009
  Q: I accidently deleted a file in the ad or remove hardware or software folder. Whatever I deleted was ...
  A: Try rebooting Windows. Booting into safe mode should make plain old VGA word. WinXP's Enable VGA ...
lsass.exe - System error7/15/2009
  Q: How are you? I am getting the following error frequently when I start my computer lsass.exe - ...
  A: It could be a virus. Using Internet Explorer, go to: ...
Hidden folder7/13/2009
  Q: How are you? I have two hidden folder named RECYCLER & SYSTEM VOLUME INFORMATION, both are hidden ...
  A: Kirupairajah, Pretty good, how are you doing this evening? Why would you want to remove these ...
slow web pages7/12/2009
  Q: ......I have done all of my updates, ran my spyware and anti virus software...cleaned out files and ...
  A: With Internet Explorer opened, go to Tools, Delete Browsing History, check the following: Temporary ...
Yahoo Mail Short Cut Dont Work Anymore7/11/2009
  Q: Using xp home edition with IE 7 and I have had this yahoo email shortcut on my desktop for a long ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
html??7/9/2009
  Q: I recently got another computer that has windows xp I also am using outlook for e-mail. The problem ...
  A: Guess there is a bigger difference between the two different Outlooks than I thought. Jim Stiles ...
Opening harddisk7/8/2009
  Q: How are you? When I double clicks harddisk icon it doens't open instead open with dialog box ...
  A: Kirupairajah, What happens if you right click the C Drive and choose open? Does the Open With ...
Opening harddisk7/8/2009
  Q: How are you? When I double clicks harddisk icon it doens't open instead open with dialog box ...
  A: Kirupairajah, I'm fine, thanks for asking. How are you doing now a days? Not quite sure what your ...
IE87/7/2009
  Q: Lorry I cannot figure out hoe to get support from Microsoft so am hoping you can help. After ...
  A: Are you using a dial-up connection? It is very possible that Windows is updating after you installed ...
reformat7/7/2009
  Q: I need to reformat the main drive - C drive - too many mistakes... I tried to do it as I was ...
  A: If you have the restore/recovery CD from Dell or if you made one, you should be able to use that. ...
TEXT FOR STARTUP MENUS7/5/2009
  Q: When I select programs,favorites or control menus in STARTUP window I only get icons in list form. ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
Can't open programs (ie executables)6/27/2009
  Q: I hope you can help me. After battling hard against a virus i caught, or rather the whole lot of ...
  A: Try using System Restore by going to Start, Programs, Accessories, System Tools, System Restore. ...
deleting files6/27/2009
  Q: It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. ...
  A: The following site explains remove audio track from media file: ...
deleting files6/26/2009
  Q: It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. ...
  A: Sorry that didn't work but have no fear, have something else up my sleeve. Download Eraser Portable ...
Help uninstall6/25/2009
  Q: i downloaded a trial version of roller coaster tycoon online a while ago and now i bought the game ...
  A: Remove both the trial version and paid version, then reinstall the paid version after rebooting ...
windows scrolling is jumpy6/24/2009
  Q: My windows scrolling was just fine and smooth until this evening all of a sudden it started ...
  A: The first thing that comes to mind is to update the video driver. The following site explains how ...
Files contents changed6/21/2009
  Q: Recently, in XP Pro with sp3, several of my Word and Power Point files have kept their names, but ...
  A: Do have a firewall installed besides the one that comes with Windows XP? If not, I would suggest ...
deleting files6/18/2009
  Q: It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. ...
  A: Try rebooting Windows and see if you can remove the file. If that doesn't work, try starting Windows ...
Backup Files6/18/2009
  Q: I had been using my computer for two years and it was working fine with excellent performance. Few ...
  A: Try starting Windows in Safe Mode by tapping the "F8" key until given various ways to start Windows, ...
Replace IE8 with IE76/17/2009
  Q: It's always something. This refers to my friends computer, which I use to go to the RoadRunner web ...
  A: Microsoft explains How do I uninstall or remove Internet Explorer 8? at: ...
XP home update/ acer laptop dilema6/16/2009
  Q: My wifes computer is an Acer Aspire 3000 series that is running XP home edition. Around the ...
  A: Followup 6-17-2009 Hi Daniel, Have been thinking about this, it could be the drivers. Try going to ...
Microsoft Update Installer is Stuck6/14/2009
  Q: On shutdown, my Windows XP Pro SP2 system is attempting to install 7 Microsoft updates. The first ...
  A: Your best bet would be to go to Windows Update, download SP3, reboot Windows. Now go to Windows ...
How to get sound.6/14/2009
  Q: My computer was having malfunctions so I did a system recovery to make as if i just bought it. Now ...
  A: Add the Volume icon To add the Volume icon to the notification area of your computer, follow these ...
Stupid notice6/9/2009
  Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ...
  A: SARC is the Symantec site where you may run a free virus scan. SARC is short for Symantec Antivirus ...
Win XP SP2 can't install printer or adobe drivers6/9/2009
  Q: My wife's PC can't install two different printer drivers (1 HP and 1 Dell) nor can it install the ...
  A: The only thing I can think of is to go to device manager and see if anything looks strange. Also ...
IE - can't overtype address/file name line6/9/2009
  Q: I cannot backspace out or overtype any info, such as, (http://Google.com/)in IE address line ...
  A: Could be a memory problem. If you reboot Windows, can you do what you want to? The first thing I ...
Temp files6/8/2009
  Q: 3 days ago after I did Search *.TMP and deleted all the temp files that were not deleted by XP Home ...
  A: To remove Temp. files: 1.Click on Start and then Run. 2.In the text box in the Run window, ...
Stupid notice6/8/2009
  Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ...
  A: Just out of curiosity, did you run the free scan from SARC? Thanks for telling me about the site ...
"Remove disks or other media" error message..6/6/2009
  Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
  A: You would be surprised at how sensitive Windows - any version can be. On the other hand, if it ...
"Remove disks or other media" error message..6/6/2009
  Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
  A: Yes WMC should work with Windows XP. Did some checking for prices, at TigerDirect you can get it for ...
"Remove disks or other media" error message..6/5/2009
  Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
  A: I agree with Windows Media Center, I tend to stay away from open source programs for safety reasons. ...
mail time6/5/2009
  Q: I have Windows XP and IE6 along with Norton 360. I have used CCleaner and adaware as well as Windows ...
  A: Was there any difference when you disable everything in Norton 360 except for the anti-virus? Time ...
mail time6/5/2009
  Q: I have Windows XP and IE6 along with Norton 360. I have used CCleaner and adaware as well as Windows ...
  A: Being a Symantec user myself, try this, disable everything in Norton 360 except for the anti-virus. ...
unhide folder option on tools6/4/2009
  Q: Good day! Im having a problem on the folder option in the tools of the explorer.My OS is WinXP Pro. ...
  A: Did you run the free virus scan from Symantec - site mentioned earlier? Using Regedit, go to Edit, ...
XP Home is looping at logon; wont let me in6/3/2009
  Q: i ran avast av boot scan & did NOT move no winnt or system files to chest. Only things i moved to ...
  A: At this point I would suggest taking the PC to the local repair shop, ave them save/backup any ...
Computer won't let me do a system restore6/2/2009
  Q: k, so i have an blank cd, and i have downloaded Anti-Malware. Only problem is I'm not sure how to ...
  A: Open Windows Explorer by going to Start, Programs, Accessories, Windows Explorer. Once in Windows ...
Computer won't let me do a system restore6/2/2009
  Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ...
  A: You can put data, Malwarebytes Anti-Malware 1.37, onto an audio CD. In fact, most CDs may be used ...
background hacking6/2/2009
  Q: i am trying last 4 months change my computer main windows explorer background but i am fail ..i have ...
  A: Open Windows Explorer by going to Start, Programs,Accessories, Windows Explorer, click Tools tab, ...
background hacking6/2/2009
  Q: i am trying last 4 months change my computer main windows explorer background but i am fail ..i have ...
  A: Check out the following for information: ...
Computer won't let me do a system restore6/1/2009
  Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ...
  A: Since you cannot open Internet Explorer, can you open aother browser? Try downloading Norton ...
Computer won't let me do a system restore6/1/2009
  Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ...
  A: Download Malwarebytes Anti-Malware 1.37 from: ...
windows picture wizard6/1/2009
  Q: Windows Picture Wizard no longer pops up when I plug in my card reader. I can't find it anywhere on ...
  A: Do you get any error, if yes, what exactly? I don't have a card reader for my Canon but if nothing ...
Scaning to Word5/31/2009
  Q: I have Windows XP. I'm trying to scan from Lenmark series 2500 to word or any wordpad, however when ...
  A: Saving a scanned image on the computer 1 Load an original document face down on the scanner glass. ...
Computer won't let me do a system restore5/29/2009
  Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
unhide folder option on tools5/29/2009
  Q: Good day! Im having a problem on the folder option in the tools of the explorer.My OS is WinXP Pro. ...
  A: A virus could be stopping this. Using Internet Explorer, go to: ...
Contents of window disappears when I move it5/29/2009
  Q: Took laptop in for virus removable and now my laptop acts differently in certain aspects. Before, if ...
  A: It sounds like the driver got replaced with a less than satisfactory one during the virus removal. ...
Web Printing5/28/2009
  Q: Everytime I try to print a web page using firefox, firefox crashes; I have had no problem at all, ...
  A: The first thing I would try is to delete the cache, the following site explains how with pictures: ...
support Windows XP5/27/2009
  Q: What happens with finding support when they stop supporting XP and focus on Vista and Windows 7?
  A: Once Microsoft stops support on Windows XP, if you run into any problems you can ask questions at ...
Hidden Files and Folders5/26/2009
  Q: I would like to know how to locate all of my hidden files and folders. I am having trouble ...
  A: Open Windows Explorer by going to Start, Programs, Accessories, Windows Explorer. Once opened, click ...
jpeg files5/25/2009
  Q: ..I had to reformat my windows xp home edition. Now when I get email or send email with photos in it ...
  A: Did it help you? If not, let me know and we'll take it from there. If I did help, would appreciate ...
jpeg files5/24/2009
  Q: ..I had to reformat my windows xp home edition. Now when I get email or send email with photos in it ...
  A: When you get an email with a jpg/jpeg attachment, right click it, click Open With, click Windows ...
Windows Xp BIG PROBLEM!5/24/2009
  Q: Lorry Im an owner of a Windows Xp Siemens Proffesional computer and soo desperately in nee d of ...
  A: Boot is another word to start Windows. As you mentioned you do not have that much knowledge ...
getting error messages, empty registy keys,5/22/2009
  Q: I was wondering if you could help me solve my computer problem. My computer crashed and someone ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
restore5/22/2009
  Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ...
  A: Forgot to put the link to the free MS Office 60 day trial, sorry. Here it is: ...
restore5/21/2009
  Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ...
  A: Is this a brand name computer, if yes, what brand and model number? The Restore/Recovery CD would be ...
Activating Norton 20095/20/2009
  Q: How to activate norton 2009 antivirus?
  A: If you did not activate your product during installation, you receive an Activation Needed alert ...
pps files5/20/2009
  Q: i have xp & power point but cant open pps files what should i be doing ? Thank You.
  A: It seems that .pps files somehow got associated with Windows Media Player. I would try to open ...
star up5/19/2009
  Q: I have windows xp and I'm having problems when I re boot or shut down and try to reboot what happens ...
  A: Microsoft explains Advanced troubleshooting for general startup problems in Windows XP at: ...
Renamed C drive to Z, windows won't load5/18/2009
  Q: Somehow, and for some reason known to no-one I renamed my C drive to Z under Computer Management in ...
  A: Microsoft xplains How to restore the system/boot drive letter in Windows at: ...
right click/cursor malfunction5/18/2009
  Q: Hey there, this is a silly mistake on my part. I was on internet and tried to bookmark a page with ...
  A: Asked a friendfor their advice, they came back with: You might tell Jenny to disable the touch pad ...
download manager5/17/2009
  Q: I have windows xp and also have avira antivirus(free version) and the it wont let me update the ...
  A: When was the last time you ran a virus scan? If more than a week, using Internet Explorer, go to: ...
Windows XP5/17/2009
  Q: my computer is having a HUGE and annoying problem; it won't start correctly! I turn it on and it ...
  A: Followup 5-24-2009 Hi Cy, Did you try what was suggested at the sites I mentioned? What happened ...
Virtual memory5/14/2009
  Q: I have Win XP Pro. Ever so often a balloon appears in the lower right hand pane of Windows saying ...
  A: Is this happening when you have two or more programs opened at the same time? If yes, try rebooting ...
oe5/13/2009
  Q: how do i save my incoming emails useing outlook express?save so i can read them later.
  A: Once the emails are downloaded into Outlook Express in the IN folder, they will be there until you ...
sound5/13/2009
  Q: i got a problem with my sound in my computer when i want to watch a movie or lisen to music there is ...
  A: Unplug and then plug the connections to the speakers and to the computer, to verify that they are ...
photos unretrievable5/11/2009
  Q: I have a lot of hard floppy disks saved from my windows 98 home edition, all are my childrens baby ...
  A: Sorry I didn't answer this question earlier, just found out about it. First of all, is there a ...
What Windows XP-Home Edition5/8/2009
  Q: I want to remove all info from my desk top.I need o boy a complete operating system (Windows ...
  A: To remove the icons from the Desktop, click one, hold the CTRL key down, click the rest, now right ...
win xp5/6/2009
  Q: how can i put a password on my folders? how to i save my emails with outlook express? since there ...
  A: The following explains how to password protect your folders: ...
new hard drive5/6/2009
  Q: I bought a hp computer without a hard drive. Had a new hard drive installed, but now I don't know ...
  A: Put the Windows CD in the drive, now reboot the computer - that should start the install process. ...
Wireless Connection5/4/2009
  Q: Brought my sons pc home from college, started it up, and there is no wireless icon to connect to my ...
  A: Once you go to Start, Settings, Network Connections, right click Local Area Connection, then click ...
sound difficulty5/3/2009
  Q: the volume on my computer has stoped working my speakers and headfones wont work I followed all of ...
  A: I had this problem as well. It happened randomly in the middle of downloading music. But thanks to ...
Lost computer on pc5/3/2009
  Q: I use windows xp, I have lost my computer, how do I reinstall it?
  A: The best way to install Windows XP is to do a clean install. The following site explains how to: ...
Audio5/1/2009
  Q: I took Vista off my laptop and installed XP Pro. I now have no audio on my computer.
  A: If this is a name brand laptop, I would suggest going to their site and download the audio drivers ...
System messed up!!4/30/2009
  Q: Susan here! I tried to download Symantec every way says to download without Java click here- when I ...
  A: Assuming that you use Internet Explorer and Outlook Express, you would want to backup your Favorites ...
System 32 error4/29/2009
  Q: When loading windows I get an error message that says error loading ...
  A: I would suggest downloading Malwarebytes Anti-Malware 1.36 from: ...
System messed up!!4/29/2009
  Q: Susan here! I tried to download Symantec every way says to download without Java click here- when I ...
  A: Asked some friends about this problem you are having, at this time, the best thing to do wold be to ...
System messed up!!4/28/2009
  Q: Susan here! I tried to download Symantec every way says to download without Java click here- when I ...
  A: Something similar happeed on a friend's computer, what we did there was download the trial version ...
System restore not working -4/28/2009
  Q: I have XP, all was fine until I downloaded AVG,and Avira. I did not have my DVD player working, so I ...
  A: To run the free scan from Symantec, you MUST use Internet Explorer. What error are you getting when ...
win xp install4/28/2009
  Q: win xp install is taking waaay too long. File copy seems to take forever. I'm installing on a ...
  A: Check out the following for information: http://support.microsoft.com/?kbid=296814 ...
Can't open Regedit and cmd4/27/2009
  Q: I don't know why but when I go to Start-Run I can't open regedit and cmd anymore. I used to be able ...
  A: Yes it is Norton AntiVirus. The reason why I suggest using the free scan from the site is that ...
System restore not working -4/27/2009
  Q: I have XP, all was fine until I downloaded AVG,and Avira. I did not have my DVD player working, so I ...
  A: The main reason why I suggested running the free scan from Symantec is that sometimes a virus and/or ...
About my register4/27/2009
  Q: I was wondering if there is a free program that will check my register, and update any programs ...
  A: There are free programs available to check the registry, check them out at: ...
System restore not working -4/27/2009
  Q: I have XP, all was fine until I downloaded AVG,and Avira. I did not have my DVD player working, so I ...
  A: Remove temporary files from IE. Check the following for information: ...
My computer crashes and goes slow4/27/2009
  Q: I'm using Windows xp and have a Intel r celeron 3.20ghz 208mb of ram. I'm using Mozilla Firefox and ...
  A: Start with disk cleanup. Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure ...
Can't open Regedit and cmd4/27/2009
  Q: I don't know why but when I go to Start-Run I can't open regedit and cmd anymore. I used to be able ...
  A: Try downloading Malwarebytes Anti-Malware 1.36 from: ...
XP and Admin password4/26/2009
  Q: Lorry: You have helped me many times over the years. Hopefully you will be able to again. The ...
  A: Wasn't sure so I asked a friend for help on this question. They came back with: I believe the data ...
IE6 Security Alert window..4/24/2009
  Q: I always had Internet explorer on my system but A few weeks ago I download firefox 3. It did not ...
  A: Try updating the anti-virus program installed and then run a virus scan. If you cannot update it, ...
dll on system324/24/2009
  Q: Im a programing I can not deleted odbctrac.dll from system32 folder on winxp with a program in C# ...
  A: odbctrac.dll can be a virus, perhaps I should say that a virus could be contained in the dll. Check ...
Computer freezing, blue screen.4/24/2009
  Q: My computer freezes momentarily? My computer freezes momentarily (for 2-3 seconds). Initially, ...
  A: Are you running more than one program at a time when this happens? Go to Windows Update and download ...
instal aspi4/24/2009
  Q: I'm trying to instal 'aspi' onto my system (windows XP home) I've saved the compressed application ...
  A: How to Install IIS on Windows XP and Windows 2000 Follow these steps to install IIS on Windows XP ...
dll on system324/24/2009
  Q: Im a programing I can not deleted odbctrac.dll from system32 folder on winxp with a program in C# ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
XP-Explorer Error Message4/23/2009
  Q: I keep getting this error pop-up causing a partial crash every time... Windows Explorer Error ...
  A: I would suggest downloading Malwarebytes Anti-Malware 1.36 from: ...
bad picture4/22/2009
  Q: a friend has an emachine that has been working fine. he thinks he downloaded(dialup) explorer8, but ...
  A: Try turning off Clear Type. To find out what version of Internet Explorer is running, open IE, click ...
Default E Mail Program4/21/2009
  Q: I use outlook express. When I click a contact link it always opened up my outlook express, with the ...
  A: Control Panel>>Internet Options>>Programs Check out the following: ...
Default E Mail Program4/20/2009
  Q: I use outlook express. When I click a contact link it always opened up my outlook express, with the ...
  A: If you open Internet Explorer, go to Tools, Internet Options, under the Programs tab, use the drop ...
windows vista reboot loop after forced shutdown (no SP1 failure)4/20/2009
  Q: I have a Windows Vista from Dell, last thursday I powered it on and it rebooted (it was installing ...
  A: Not knowing much about Vista, And I'm betting that you have checked the following sites out: ...
Screen saver problems4/20/2009
  Q: I know that I'll get a straight answer from you, a woman!!LOL I have Windows XP and would like to ...
  A: First look at the display/Properties/Screensaver tab and click each one listed to see what they look ...
Notepad menu bar displays incorrectly4/19/2009
  Q: After updating and adding new spyware, antivirus and Advanced System Care after several bad days ...
  A: Followup 4-19-2009 Hi Randi, Since rebooting didn't help, I would suggest downloading Malwarebytes ...
taskbar, start menu and icons are missing4/18/2009
  Q: When I turned on my computer, I was required to manually login, which I have never done since ...
  A: Try starting Windows in Safe Mode by tapping the "F8" when Windows first starts up until you get a ...
Restore backups4/18/2009
  Q: I have some data and files I backed up using Windows Vista and I am going to replace the OS of Vista ...
  A: Followup 4-19-2009 Hi Wayne, I worked out an easy solution for transferring Vista's Windows Mail ...
my screen goes black after windows logo4/18/2009
  Q: My screen goes black after the windows logo appears on my Dell Dimension 2350 windows xp. Then when ...
  A: If you can start Windows in Safe Mode, follow the directions given in the first site I mentioned. ...
my screen goes black after windows logo4/17/2009
  Q: My screen goes black after the windows logo appears on my Dell Dimension 2350 windows xp. Then when ...
  A: Try updating the drivers for the video card. Drivers are frequently updated to eliminate bugs or ...
XP restore4/17/2009
  Q: I am having trouble with my system restore. I can't think of any reason it has stopped working but ...
  A: Have you checked for viruses and/or spyware? With Internet Explorer, go to: ...
Playing mpgs in Powerpoint4/16/2009
  Q: I have successfully linked mpgs to presentations in the past. Today, I copied a previous ...
  A: Not knowing too much about PowerPoint besides enjoying presentations passed around by my friends, I ...
"frozen computer"4/15/2009
  Q: all I get on my computer when I turn it on is a message that I can not access windowsxp. and that ...
  A: Forgot to give you the site to get the DLL: ...
start up menu4/12/2009
  Q: Lorry, I am cleaning up my start up programs. In my start up munu there is a program named ...
  A: Something tells me that it is spyware or virus related. Try running Malwarebytes Anti-Malware 1.36 ...
backup my Outlook Express6 folders, add book ect4/11/2009
  Q: I need to know how to backup My Documents & My Pictures to a flash drive. Pls advise. TU Jo ANSWER: ...
  A: To backup your Outlook Express emails follow these steps: 1. Open My Computer 2. Click on ...
backup My Documents/My Pictures4/11/2009
  Q: I need to know how to backup My Documents & My Pictures to a flash drive. Pls advise. TU Jo
  A: When you plug in the flash drive, you will see a window with a name like Removable Disk (F:) - for ...
Getting rid of logon screen4/10/2009
  Q: I would like to get rid of the user logon screen that appears every time windows awakes from ...
  A: Just for the fun of it, check ""Prompt for password when computer resumes from standby.", click ...
Getting rid of logon screen4/10/2009
  Q: I would like to get rid of the user logon screen that appears every time windows awakes from ...
  A: The answer you read was to bypass the Windows log on. Try opening the Control Panel, double click ...
windows 20004/10/2009
  Q: I was just give a computer from a friend that has 2000 on it and at start up it goes to a password ...
  A: If your friend won't give it to you, check out the following: ...
problem with installation wizards4/9/2009
  Q: I am getting a message that an installation can not be completed....I have removed the program exe ...
  A: Not knowing what program you are having problems with, I would suggest starting Windows in Safe by ...
Windows XP Home Version4/9/2009
  Q: I am getting a low disk space error. I have removed many of my photos to Snapfish online. That ...
  A: From what I understand, you uploaded the photos to Snapfish, so they are not on your computer. ...
Windows XP Home Version4/9/2009
  Q: I am getting a low disk space error. I have removed many of my photos to Snapfish online. That ...
  A: If you are referring to Windows Updates, yes, you should get them. Smart Computing explains how to ...
hidden folders4/8/2009
  Q: I am not able to see the hidden folders (that I have made hidden) even after going through the usual ...
  A: It could be caused by a virus. Using Internet Explorer, go to: ...
sleep button in XP Pro4/8/2009
  Q: I'm setting up a new PC I've just had custom built and am trying to get a functional sleep button on ...
  A: Sorry but when we (experts?) answer questions, we do not know how much or how little the person ...
sleep button in XP Pro4/7/2009
  Q: I'm setting up a new PC I've just had custom built and am trying to get a functional sleep button on ...
  A: 1. Right click on your desktop 2. Click Properties 3. Click on the Screensaver Tab 4. In the ...
New Folder.exe problem4/6/2009
  Q: Its me bilal Shah, i am a computer lab administrator here at a local schooling chain... i m having ...
  A: Even tough you have Symantec installed, try using Internet Explorer, and go to: ...
Can't get past WIndows XP login4/6/2009
  Q: For no reason at all that I can think of, all of a sudden when I powered up the computer today, I ...
  A: Another thing you could try would be to download and put onto a CD is Malwarebytes Anti-Malware 1.35 ...
Games folder Empty - Refurbished PC4/4/2009
  Q: I just got a refurbished Dell PC GX 280. It has Windows XP Pro service pack 3, Version 2002. I ...
  A: Volume Control - The volume icon does not appear in the notification area (system tray) Go to ...
Games folder Empty - Refurbished PC4/4/2009
  Q: I just got a refurbished Dell PC GX 280. It has Windows XP Pro service pack 3, Version 2002. I ...
  A: If you don't have anything of importance on the computer, I would suggest using the Restore CD. If ...
Can't get past WIndows XP login4/4/2009
  Q: For no reason at all that I can think of, all of a sudden when I powered up the computer today, I ...
  A: 1. Boot using your winxp cd. 2. Enter recovery console. 3. at the command prompt go to ...
Windows XP4/2/2009
  Q: Alright. I have a weird problem. I just installed xp on this computer, and I have set up 3 users ...
  A: First question, do all of the accounts have passwords? If not, that would be my first suggestion. ...
My PC can't Stand By4/2/2009
  Q: Do you know why my PC won't Stand By? Every time I press Stand By it turns on again. I don't seem to ...
  A: If you haven't done so yet, the first thing I would suggest is to download SP3 and any other ...
a question4/1/2009
  Q: i have installed windows xp sp2 on my laptop,but now i figure out that it doesn't have stand by ...
  A: Go to Start, Programs, Accessories, System Tools, click on System Information. That would be best to ...
a question4/1/2009
  Q: i have installed windows xp sp2 on my laptop,but now i figure out that it doesn't have stand by ...
  A: I would strongly suggest that download SP3 now from: ...
minimum partition size3/31/2009
  Q: What is the minimum hard drive partition size running windows xp pro? i upgraded my parents cpu and ...
  A: Here's What You Need to Use Windows XP Professional •PC with 300 megahertz or higher processor ...
Naotepad File !!!!3/31/2009
  Q: Lorry I clicked on a folder today and found that the notepad files in that folder have "Invisible ...
  A: Asked a friend your question and he came back with: If it's a "notepad" file it has to be plain ...
Kernel Error of Death in XP3/30/2009
  Q: I have been getting the Kernel_Data_Inpage_Error blue screen from Windows for a couple of weeks ...
  A: This Stop message indicates that the requested page of kernel data from the paging file could not be ...
blue screens3/30/2009
  Q: when i turn my computer on a blue screen pops up and says unmountable boot volume. what does it mean ...
  A: Basically this error means that Windows XP is having trouble booting from Drive C. Following the ...
request you to help me3/27/2009
  Q: i have other tower was happened in couple days ago. I just difficult the download games when it ...
  A: To start Windows in Safe Mode, when you first start Windows keep tapping the "F8" until you get a ...
virus detected3/27/2009
  Q: LOrry, I m facing problem of detecting trojan: new malware.z virus as below and it affected below : ...
  A: As each AV program uses different names for the same threat, I would suggest using Internet ...
show hidden files in xp3/27/2009
  Q: i am shashi, i am unable to show hidden files. i have used regedit and change the vlue of hidden in ...
  A: Found the following at: ...
Explorer Browser no longer holding my passwords, but I want it to3/26/2009
  Q: Recently my browser stopped holding user names and passwords for me, I did not click the "no longer ...
  A: The first thing I would check, is verify that cookies are enabled. If they are not, you will be ...
Cannot see inbox emails in OE2/25/2009
  Q: I keep getting new mails,but I cannot see them even though they come(inbox 3 Highlighted for ...
  A: 1 - With OE opened, click Tools, Options, under the General tab check the following: When starting, ...
WS Works 6.0 repair2/23/2009
  Q: I have an eMachine with Windows XP and Works 6.0. Works is having issues and needs repaired / ...
  A: Most newer computers you have to make the Recovery/Restore CD yourself. Not knowing what model ...
No internet connection2/17/2009
  Q: I get a message "Instruction @ Oxoo414b54 referenced memory @ Oxoooooooo memorary could not be ...
  A: The first thing I would try is rebooting Windows. If that doesn't do the trick try checking out the ...
XP product key2/13/2009
  Q: I have a bad laptop that I'm going to get rid of but i want to use the XP product key on another ...
  A: If Windows is still installed on the laptop, you could download Magical Jelly Bean Keyfinder v2.0.1, ...
win xp pro2/12/2009
  Q: it has defaulted to a us keyboard. How do I change it back to a uk keyboard
  A: Try opening the Control Panel, Regional and Language Options, under the Genreal tab, highlight ...
Address books1/20/2009
  Q: I send e-mails on a regular basis to a garden group. I have those listed in a a folder...but not in ...
  A: Your best bet would be to make a Group which you could name Garden or something similar so you don't ...
AMD Sepmron windows xp wont start1/16/2009
  Q: I have an older AMD Sempron computer. It had been running especially slow for the past 2 weeks.. ...
  A: Try starting Windows in Safe Mode by tapping the "F8" key until you a window with various ways to ...
ccleaner1/14/2009
  Q: I am not very good at computering but I read in local paper that ccleaner is a good thing to have ...
  A: I wouldn't use CCleaner unless you are having problems. In the meantime, you might want to add the ...
ccleaner1/14/2009
  Q: I am not very good at computering but I read in local paper that ccleaner is a good thing to have ...
  A: You can check out CCleaner at: http://www.ccleaner.com/ If you decide to download it, click on the ...
not reponding1/10/2009
  Q: I am running xp home on my computer and I have att internet security plus spyware doctor. I have ...
  A: If you just got the computer back, I would take back to them and have them fix it, after all you ...
Dare I hope? Might be nearing the last few issues...1/10/2009
  Q: Lorry: Okay, that was my mess-up..I went to that mal site you gave me and instead of downloading it ...
  A: A lot of the free programs work just as well as the paid versions, which works out fine with me, as ...
Inspiron 10001/9/2009
  Q: We purchased a used inspiron 1000 for my Mother. She uses very basic functions mostly web ...
  A: Check for viuses and/or spyware. Using Internet Explorer, go to: ...
after the trojan is gone...1/9/2009
  Q: Lorry: Okay, so I have spent several days removing the trojans and am at the point where the scans ...
  A: Symantec explains how to remove Backdoor.Samkams at: ...
XP Professional1/9/2009
  Q: i have an old computer with "Windows xp Professional" which i never used for more than 3 years. i ...
  A: Reformat the Hard Drive and Re-install the Operating System I believe this step to be very ...
after the trojan is gone...1/9/2009
  Q: Lorry: Okay, so I have spent several days removing the trojans and am at the point where the scans ...
  A: You will hate me for this but will ask again, have you run the free virus detection from the ...
PRINT TO FILE ERROR1/8/2009
  Q: I am using a Gateway 5014 with Windows XP Media Center Edition and Internet Explorer 7. Every time ...
  A: That new information helps a whole lot. Check the connections on the printer and the computer, ...
PRINT TO FILE ERROR1/7/2009
  Q: I am using a Gateway 5014 with Windows XP Media Center Edition and Internet Explorer 7. Every time ...
  A: The first thing I would suggest is to go to Windows Update and download the available updates. If ...
after the trojan is gone...1/6/2009
  Q: Lorry: Okay, so I have spent several days removing the trojans and am at the point where the scans ...
  A: You could use the Recovery Drive that the geek squad made for you. Or you could pay for a ...
Change the name of sub-directory1/6/2009
  Q: Happy New Year 2009, It is possible to change the name of sub-directory in the drive C:Documents ...
  A: The first thing I would do though is update Windows to SP3, then get any other available updates. ...
operating system1/5/2009
  Q: hey this is pratap from india please tell me what is kernal?what is job of the kernal?
  A: A kernel is the central module of an operating system. It is the part of the operating system that ...
desktop icons blinking on and off1/4/2009
  Q: I was downloading free .svg files...in the process, happened to see a neat photo which I right ...
  A: Symantec explains how to remove Tojan.Vundo at: ...
Xp program wont boot1/3/2009
  Q: Hi I want to ask you if the cold weather will stop windows program from booting up on my pc?
  A: Cold weather shouldn't stop Windows fro starting. If Windows will not start, try starting Windows in ...
My Favorites File1/2/2009
  Q: How do I find My Favorites file that I have stored many websites in? I know they are stored in ...
  A: Follow-up 1-3-2009 Hi Jo, Once Windows Explorer is opened, click My Computer, Local Disk C, ...
Spam...using my e-mail address1/2/2009
  Q: I am getting horrible trashy spam. It shows that it comes from ""... which is my e-mail address. ...
  A: Kim Komando just sent out information regarding this in her last newsletter: This is a potentially ...
desktop icons blinking on and off1/2/2009
  Q: I was downloading free .svg files...in the process, happened to see a neat photo which I right ...
  A: Try going to the Symantec site today and run their scan again. First run the Virus Detection, if it ...
Slow boot and icons appearing.12/31/2008
  Q: Lorry, My icons and task bar are coming up in around 5 to 7 minutes.I've scanned with ...
  A: Go to Start, Run, type in "MSCONFIG", under the Startup tab - anything that is checked, is starting ...
windows xp pro doubt12/31/2008
  Q: i recently bought a new windows xp professional sp2 from a store in new york. however the guy that ...
  A: That information didn't really help. I would contact the store, the following site has the ...
system restore/drivers12/31/2008
  Q: i want to restore my PC because i was playing a game and it rebooted my PC it said i have to update ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ...
windows xp pro doubt12/31/2008
  Q: i recently bought a new windows xp professional sp2 from a store in new york. however the guy that ...
  A: The odds are that it is a 32 bit. The people at the store should be able to tell you, plus it should ...
windows xp pro doubt12/30/2008
  Q: i recently bought a new windows xp professional sp2 from a store in new york. however the guy that ...
  A: Windows XP If you have Windows XP, there are two methods to determine whether you are running a ...
desktop icons blinking on and off12/30/2008
  Q: I was downloading free .svg files...in the process, happened to see a neat photo which I right ...
  A: Even though you have AVG installed, try using Internet Explorer and go to: ...
XP Infected12/29/2008
  Q: Malware/viruses have infected my (2001) Windows XP with SP3 installed. Unable to function in ...
  A: I would call the repair shop, since ou paid them good money to repair your computer. Otherwise, I ...
Tool bars12/27/2008
  Q: I fixed my computer, I was overlapping the new Yahoo tool bar over the IE bar. Found out by sheer ...
  A: Glad you figured out that the Yahoo toolbar was overlapping, will have to remember that. Thanks for ...
Int.Ex. 712/27/2008
  Q: It's me again...sorry !!Can I install Int.Ex 7 over the top of it, or should I delete it, and then ...
  A: Regarding "using up all my follow ups", just post a new question, private if you want. Later, Lorry ...
Int.Ex. 712/27/2008
  Q: It's me again...sorry !!Can I install Int.Ex 7 over the top of it, or should I delete it, and then ...
  A: You close IE by clicking the "X" in upper right hand corner of the window. Did you run a Spybot ...
Int.Ex. 712/26/2008
  Q: It's me again...sorry !!Can I install Int.Ex 7 over the top of it, or should I delete it, and then ...
  A: The Yahoo Toolbar, it has been known to cause problems, but not for everyone - thank goodness. You ...
slow computer12/26/2008
  Q: I have XP and my computer has slowed to a crawl. I recently installed Norton 360 and I have ...
  A: Check out the following before using a registry cleaner: ...
Add ons12/26/2008
  Q: I just upgraded to Int. ex. 7.....when I open browser it says "no add ons"......should I enable add ...
  A: I haven't heard of any problems related to addons, yet, that doesn't mean that there aren't some. ...
slow computer12/25/2008
  Q: I have XP and my computer has slowed to a crawl. I recently installed Norton 360 and I have ...
  A: Am assuming that the people at Symantec had you do what is suggested at: ...
invp12/25/2008
  Q: how do I solve yhe problem of an invalid menu handle?
  A: Try going to Windows Update and download the available updates, including SP3. If you get this ...
XP Infected12/24/2008
  Q: Malware/viruses have infected my (2001) Windows XP with SP3 installed. Unable to function in ...
  A: Am assuming that you have an anti-virus program installed that is up to date, try starting Windows ...
Add ons12/24/2008
  Q: I just upgraded to Int. ex. 7.....when I open browser it says "no add ons"......should I enable add ...
  A: Internet Explorer 7's No Add Ons mode One of the lesser known features of Internet Explorer 7 is ...
XP12/23/2008
  Q: On opening the windows file in My Computer I have suddenly found that it contains 120 files titled ...
  A: Hmmm... I never knew that 'wads' was a unit of disk space, actually. :-) More seriously, the files ...
DocumentViewer12/22/2008
  Q: Your answer to the last gentleman didn't work for me, because the documentviewer reinstall comes up ...
  A: What happens if you continue with the install? Try installing it, again if need be. Check out: ...
DocumentViewer12/21/2008
  Q: Your answer to the last gentleman didn't work for me, because the documentviewer reinstall comes up ...
  A: Before installing Chrome, I would suggest installing Firefox from: ...
complicated 'ntldr is missing' problem12/20/2008
  Q: http://en.allexperts.com/q/Windows-XP-3282/2008/10/ADVANCED-system-problem-PLEASE.htm i used ...
  A: I would suggest doing a clean install of XP by following the directions given at: ...
xp goes slow when I click on recycle bin12/20/2008
  Q: I hope you can help. When I click on the recycle bin icon on desktop, my computer slows right down ...
  A: Try starting Windows in Safe Mode by tapping the "F8" key when it first starts, until you get a ...
temp file and system restore12/20/2008
  Q: I am trying to download realplayer and/or youtube downloader on Windows XP Home when I found the ...
  A: You have a choice, backup anything of importance, including the Address Book and do a clean install ...
Re Dick Cleanup12/19/2008
  Q: When I run the Disk Cleanup, the result shows 55mb of fies in "Compress old files", & after clicking ...
  A: Okay, let's try this then. To delete the Temporary Internet Files: 1. Quit Internet Explorer and ...
error pop up messages12/19/2008
  Q: when i reboot my system and while i am working on it, i get 4-5 pop up messages asking me to check ...
  A: Do you have CDs or floppies in the drives? If not, i would suggest downloading Spybot from: ...
each window opening in seperate windows12/18/2008
  Q: I have windows XP. I have a problem that each window is opening in its own window. I have checked ...
  A: To turn off tabbed browsing in IE7: In Internet Explorer, click the Tools button, and then click ...
Invalid floating point operation after pc recovery12/18/2008
  Q: I have a HP media center PC m7330n with windows XP media edition. After a number of computer crashes ...
  A: If you can get Windows to start in regula mode, try downloading Spybot, available for free from: ...
Wireless Printer Setup12/17/2008
  Q: I had lost the wireless printer setup for my laptop and cannot seem to get it back. I have tried all ...
  A: The first thing I would check is to make sure that your firewall isn't blocking it. Check out the ...
core java12/17/2008
  Q: what is system call?and what is API?what is the difference beetween the system call and api? ...
  A: Check out the following for information: ...
core java12/16/2008
  Q: what is system call?and what is API?what is the difference beetween the system call and api?
  A: System Call - The invocation of an operating system routine. Operating systems contain sets of ...
Svchost.exe DNS server taking up 50% of cpu on a regular basis12/16/2008
  Q: I'm running a custom built Windows XP Pro system with a 3.4 GHZ intel Pentium CPU with ...
  A: Process Explorer is an advanced process management utility that picks up where Task Manager leaves ...
window xp12/11/2008
  Q: Where can I downloard East Asian languages in the Internet? My computer cannot not read ...
  A: Check out the following for information: http://seba.studentenweb.org/thesis/howto-winxp.php ...
Dell Deminsion B110 System Recovery12/6/2008
  Q: I am doing a system recovery on a Dell Deminsion B110 I selet the option to recover the computer ...
  A: Microsoft explains System Restore "restore points" are missing or deleted at: ...
Windows XP STOP message11/11/2008
  Q: My system has both a recordable DVD and CD drive built in When I load any already recorded disks, ...
  A: Go to Windows Update and download any available updates. Check out the following for ore ...
Start up menu10/21/2008
  Q: After I used spy bot and ad-aware, the RUN prompt on my start up disapeared. How can I get it back?? ...
  A: After checking Run Command, click OK, then in the next window you should see Apply and OK. If the ...
DLL files10/21/2008
  Q: i've recently started learning computer professionally and i'd like to know what are DLL files? how ...
  A: From Webopedia.com: 1) Short for Dynamic Link Library, a library of executable functions or data ...
XP Clean up?10/20/2008
  Q: Sorry, I just sent this question to another Expert but used the wrong reply E-mail by mistake. I'll ...
  A: Just did and no problem, and found that it still leaves 32KB. Not knowing if you are a member of ...
XP Clean up?10/20/2008
  Q: Sorry, I just sent this question to another Expert but used the wrong reply E-mail by mistake. I'll ...
  A: With Windows XP it is basically the same, go to Start, Programs, Accessories, System Tools, Disk ...
Can't Turn Up Windows Sound10/20/2008
  Q: When I left-click on the "speaker" icon on the quick-launch bar, I find that the pop-up Volume ...
  A: It could be one or more things causing this. Go to Windows Update and download the available ...
win xp10/8/2008
  Q: what is service pack..??
  A: A service pack is an update to a software version that fixes an existing problem, such as a bug, or ...
lost programs10/6/2008
  Q: I cannot find my programs like Microsoft office and Adobe Suite in my "All Programs". It used to be ...
  A: With Windows Explorer opened, navigate to the programs you want in the Start menu by going to My ...
Error copping files to portable drives10/4/2008
  Q: I am using WinXP Proffessional.Whenever i try to coppy any file to portable devices such as ...
  A: With Windows Explorer, highlight the file you want copy, right click it, click Properties, uncheck ...
Temporary Internet Files10/4/2008
  Q: I was sent a file via Gmail which I downloaded and proceeded to edit for two hours. I then saved ...
  A: Sorry the slow comeback this time. Asked a friend for his adviceand he came back with: You might ...
Temporary Internet Files10/4/2008
  Q: I was sent a file via Gmail which I downloaded and proceeded to edit for two hours. I then saved ...
  A: With Windows Explorer opened, go to Tools, Folder Options, under the View tab check "Show hidden ...
Windows XP Home Edition Reset OS10/4/2008
  Q: I am aware and have reset the Windows XP OS from the boot menu before. I need to erase and clean the ...
  A: Check out the following for information: http://support.microsoft.com/kb/299357 If your copy of ...
windows xp toolbar10/3/2008
  Q: My computer crashed a couple of weeks ago and I took it to a repair shop. When I got it back, the ...
  A: If you right click on the taskbar is it locked? If so, then remove the check to unlock it. Then ...
Windows XP Service Pack 3 problems10/1/2008
  Q: I did a fresh Windows XP installation about 2 months ago and installed Windows XP Service Pack 3 as ...
  A: Free unlimited installation and compatibility support is available for Windows XP, but only for ...
I think I'm out of luck - want to reinstall XP Pro10/1/2008
  Q: I was given a laptop with no CDs - a Dell XPS M1210. I appears to have had XP Pro installed on it ...
  A: There's a chance that the third would work if the CD is an exact match for the XP that was ...
xp crashes9/30/2008
  Q: This started happening in xp home. I Formatted C: and installed xp pro but the same problems persist ...
  A: Using Internet Explorer go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
PC works slow9/30/2008
  Q: My pc was infected by Brontok virus so I totally formatted my pc.But now its working slow.And ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
notebook monitor (LCD) breakage9/29/2008
  Q: My notebook took a hit and the monitor(LCD)no longer works,(its totally black or nearly), but i can ...
  A: Asked my friend again and he came back with: The Acer site seems to offer the manual but I can't ...
notebook monitor (LCD) breakage9/28/2008
  Q: My notebook took a hit and the monitor(LCD)no longer works,(its totally black or nearly), but i can ...
  A: Asked a friend for their advice and he came back with: Ken doesn't tell us enough. Took a hit? ...
windows xp9/28/2008
  Q: I have a IBM Aptiva E Personal Computer Machine Type 2270. I Recently tried to put windows xp on it ...
  A: Verify that your system can run Windows XP. Check out the following that lists the requirements for ...
how to delete one OS9/28/2008
  Q: I have windows XP media center edition OS[C drive] and also installed windows 98 installed in my ...
  A: Asked a friend and they cam back with: If both OSs are on the same computer (is that what he says?) ...
slow starting9/27/2008
  Q: I use Windows XP on a Dell computer. I am having trouble with a slow starting computer. I use ...
  A: Did you check the programs starting with the site I mentioned to see if they are required or not? ...
slow starting9/27/2008
  Q: I use Windows XP on a Dell computer. I am having trouble with a slow starting computer. I use ...
  A: Go to Start, Run, type in MSCONFIG, click OK, under the Startup tab anything that is checked, is ...
Old Toshiba Satellite 21OCT9/25/2008
  Q: It boots up OK but it has Linux installed and it asks for a password that I don't have. Is there ...
  A: If you got it legally you should ask the previous owner what the password is. If the Win 98 CD ...
xp sound9/25/2008
  Q: 512 mb running windows xp 2002, everything is fine except their is no sound, sound is onboard, on ...
  A: Check out the following for information: ...
extremely slow moving from site to site on the web9/23/2008
  Q: About a week ago I started experiencing freezes or very slow movement connecting to site. Prior to ...
  A: Sometimes a virus and/or spyware can stop the installed anti-virus program from working. You do not ...
extremely slow moving from site to site on the web9/22/2008
  Q: About a week ago I started experiencing freezes or very slow movement connecting to site. Prior to ...
  A: With Internet Explorer opened, go to Tools, Delete Browsing History, in the next window click Delete ...
outlook express9/20/2008
  Q: I am having trouble with outlook express. The icon on my desktop keeps disappearing. What could be ...
  A: My icons keep on disappearing; getting mixed up; moving; disappearing. Shut down all programmes. ...
XP Re-install9/20/2008
  Q: I would like to re-install XP on an HP 520N but none of my 3 desktops came with XP disks. Isn't ...
  A: A virus or spyware could be stopping Windows from saving restore points. Try downloading Spybot ...
Internet LOGON9/20/2008
  Q: I have Windows XP home, using Firefox 3....plus I have absolutely no computer knowledge. Lately ...
  A: Okay, you have enough memory, that's good. By keeping Windows on 24/7 will slowly but surely shorten ...
defragmenter9/19/2008
  Q: I am unable to run my disk defragmenter. When I click to start this, a message states the disk ...
  A: For Chkdsk to run, you must restart Windows, check both Automatically fix file system errors and ...
Where's the mouse9/19/2008
  Q: I just received an update on one of my machines which included Service Pack 3. Shortly after - one ...
  A: Check out the following: http://support.microsoft.com/kb/953979 Free unlimited installation and ...
active desktop recovery9/18/2008
  Q: How do I restore my active desktop?
  A: Right click on desktop and click properties and go to Desktop Tab and change your desktop background ...
Internet LOGON9/18/2008
  Q: I have Windows XP home, using Firefox 3....plus I have absolutely no computer knowledge. Lately ...
  A: Try downloading Spybot from: ...
Question about Modem speed9/17/2008
  Q: I use a Compaq Presario SR1630NX which has a 56k modem in it. We still use the modem connection for ...
  A: There are many possible problems. 1. If you're using a cable modem or dial-up, your connection may ...
problem with re-install on Windows XP9/16/2008
  Q: My computer had started running really slow, so I decided to repair my windows by installing it over ...
  A: The odds are you will lose everything. Even when doing a repair install, there is that possibility ...
Hard disk9/16/2008
  Q: I have formated and reinstall windows so many times on my laptop, now I have observed my laptop is ...
  A: There shouldn't be any problems but like anything else, if used too often make it work harder. ...
Internet/computer issue9/16/2008
  Q: Recently Ive been having problems with my internet. Certain sites dont load up or redirect me, on ...
  A: I would suggest downloading Spybot - Search & Destroy 1.6 from: ...
Hard disk9/15/2008
  Q: I have formated and reinstall windows so many times on my laptop, now I have observed my laptop is ...
  A: Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure that the "C" drive is ...
problem with re-install on Windows XP9/15/2008
  Q: My computer had started running really slow, so I decided to repair my windows by installing it over ...
  A: I don't see any solution other than removing the HD and putting it in as a slave on a friend's ...
no effect of Taskbar option "Group Similar Taskbar Buttons"9/15/2008
  Q: I have the button under Taskbar,Properties for "Group Similar Taskbar Buttons" but it has no effect. ...
  A: Check out the following: http://support.microsoft.com/?kbid=281628 I think the part that's hardest ...
Reinstall XP9/14/2008
  Q: !!!!!!!!!I need to reinstall Windows XP but my computer didn't come with a dics so what do I do??
  A: Now a days, new computers do not come with the recovery. Once you find in Windows Explorer, you can ...
XP reinstallatiion9/14/2008
  Q: My laptop is loaded with viruses and has become very slow in functioning. I don't have an anti-virus ...
  A: Cannot be done, wen you format the drive, you will lose all information on that drive. If you can, ...
opening web page9/13/2008
  Q: Everytime I go to IE6 and click to open it at the bottome of the page it says finding web site. It ...
  A: Try deleting the temporary files in IE. With Internet Explorer opened, go to Tools, Delete Browsing ...
USB Media Storage Device only present in Safe Mode9/13/2008
  Q: Gday Lorry, About 4 weeks ago my PC (HP Pavillion t.825ch) stopped recognising any USB plugged into ...
  A: A friend of mine had a similar problem that was fixed by unplugging the device, reboot Windows, plug ...
Find uninstaller9/12/2008
  Q: I can't uninstall Adobe Photoshop Album Starter Edition. When I click change/remove,it will not ...
  A: Sometimes you have to reinstall a program to remove it from the Control Panel, Add/Remove Programs. ...
USB Media Storage Device only present in Safe Mode9/12/2008
  Q: Gday Lorry, About 4 weeks ago my PC (HP Pavillion t.825ch) stopped recognising any USB plugged into ...
  A: Sorry for making you wait but I wanted to see if my friend could think of anything else to try, as I ...
iexplore.exe9/12/2008
  Q: My computer has been unusually slow loading the next page when I'm on the Internet. I checked Task ...
  A: You mentioned that disk cleanup, virus and spyware programs are up to date. When was the last time ...
How to recover deleted folder?9/11/2008
  Q: I mistakenly deleted a folder in XP. I'm not sure when or how. Can I recover it? If so, how? Can ...
  A: Am assuming that you have already looked in the Recycle Bin, correct? Check out the following ...
problem in xp or virus9/11/2008
  Q: well i am using windows xp sp2 and i have internet connection in my pc.Now a days i am facing a ...
  A: To verify that spyware and/or a virus is causing this, try downloading Spybot from: ...
SP39/11/2008
  Q: I have an HP n600c laptop with 2 gig and 512 memory. The laptop was acting up so I put in a new ...
  A: Check out the following for information: http://support.microsoft.com/kb/950717 ...
XP Re-install8/26/2008
  Q: I would like to re-install XP on an HP 520N but none of my 3 desktops came with XP disks. Isn't ...
  A: To create the recovery disc set, Click Start , All Programs , PC Help & Tools (or similar), open ...
Accessing control panel8/25/2008
  Q: Just today I cannot bring up my control panel to delete programmes I no longer want. When I click ...
  A: The first thing I would try is to update Kaspersky and then run a scan, the same with Adaware. If ...
Windows XP8/25/2008
  Q: No when we turn the computer off we get a BSOD saying "pci sys PAGE_FAULT_IN_NONPAGED_AREA". Also ...
  A: You should be able to put it on a CD also. Memtest and Microsoft are aware that the newer computers ...
Windows XP home re-install8/25/2008
  Q: Here is a summary of what I have and am trying to do. I have a Compaq Presario 5360 desktop from ...
  A: The following site explains how at: http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp ...
lsp internet explorer8/24/2008
  Q: while running spyware detector I removed some lsp(s)... now my laptop will not connect to the ...
  A: Go to Windows Update and download the available updates. If you are on a network: Open the Command ...
Windows XP8/24/2008
  Q: No when we turn the computer off we get a BSOD saying "pci sys PAGE_FAULT_IN_NONPAGED_AREA". Also ...
  A: Could be a memory problem or a power supply problem, check out the following for information ...
Windows XP8/23/2008
  Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ...
  A: Asked a friend for help and they came back with: I wonder about that 'C: Documents'. that he ...
Windows XP8/23/2008
  Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ...
  A: Go to Start, Run, type in MSCONFIG, under the Startup tab anything that is checked is starting with ...
Windows XP8/23/2008
  Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ...
  A: The first thing I would do is go to Windows Update and downlaod the available updates. Not knowing ...
re-install trouble8/15/2008
  Q: I replaced the hard drive on my dell inspiron 2600 and when I try to install windows xp onto the ...
  A: At the following site, scroll down until you see "Method 2: Install Windows XP to a new hard disk": ...
Windows XP Home edition8/3/2008
  Q: we got your name from all experts.co.uk. Our problem is this, we have a Fujitsu Siemens Scaleo P ...
  A: Asked my brother for his advise, he came back with: The power supply is a very possible candidate ...
Windows XP Home edition8/2/2008
  Q: we got your name from all experts.co.uk. Our problem is this, we have a Fujitsu Siemens Scaleo P ...
  A: Do you have an anti-virus program installed? If yes, start Windows in Safe Mode and run a scan. If ...
SP3 for XP7/24/2008
  Q: I have operating system Windows XP Home Edition Service Pack 2 (build 2600). It is AMD. I cannot ...
  A: Check out the following from Microsoft: http://support.microsoft.com/kb/950717 Check out the ...
stop error7/17/2008
  Q: just recently my computer crashed (went into a blue screen said it had some error and was dumping ...
  A: Microsoft explains three different ways to repair this at: ...
Word Paragraph Dialog Box Shortcut Key7/16/2008
  Q: Is there a shortcut key to display the Paragraph dialog box in Word?
  A: The following site explains many shortcuts for MS Word: ...
hidden folder7/14/2008
  Q: my pc detect a virus and hide all folder
  A: Not knowing the name of the virus, I would suggest using Internet Explorer and go to: ...
Kissmesft517/14/2008
  Q: ...my question is.... what do I need to do in order for windows service pack 2 to install? When I go ...
  A: Does the computer have the system requirements for SP2? Review System Requirements for SP2 To ...
user accounts7/13/2008
  Q: sir, i have 2 logins in my system, including administrator. how can i restrict the second login ...
  A: To Make Changes to an Account 1.Click Change an account in the Pick a task list box. 2.Click the ...
Task schedular in WIN XP.7/12/2008
  Q: I have Win XP and cannot get a scheduled task to run despite programming it in. When I try to ...
  A: Sorry I couldn't answer your question earlier, having some problems here at home. Check out the ...
Win XP7/11/2008
  Q: I need to know how to get a Windows XP recovery CD for my Compaq Presario. I have an unmountable ...
  A: Not knowing the model number, go to the following site, fill in the requested information, what they ...
XP Office 2000 problem7/10/2008
  Q: I just got a new Inspiron a few weeks ago with XP-SP2 installed. I installed Office 2000 Pro and it ...
  A: Not knowing what else to suggest, try posting this question, with my answers to someone at: ...
XP Office 2000 problem7/10/2008
  Q: I just got a new Inspiron a few weeks ago with XP-SP2 installed. I installed Office 2000 Pro and it ...
  A: Check out the following for information: http://support.microsoft.com/kb/302846 ...
computer screen7/10/2008
  Q: My computer screen is distorted. Can read the font fine but screen is enlarged but not square and ...
  A: Try to RIGHT-CLICK on the desktop and select PROPERTIES. Then click the tab by the name of SETTINGS ...
installing O.S.7/8/2008
  Q: . Probably a stupid question but here goes. A friend of ours purchased a new Dell Inspiron PC ...
  A: There is no such thing as a stupid question. The best thing for you to do is to get the mouse and ...
Start Icon on Top7/8/2008
  Q: I have XP Home. How can I put it all back on the bottom?
  A: The clock should be in the lower right hand corner and the Start button should be in the lower left ...
format6/29/2008
  Q: but i want to use xp, ive put in my xp cd and booted up the computer. but before installing its ...
  A: The general rule of thumb when dual booting two different versions of Windows is to install the ...
Problems logging into Safe Mode6/28/2008
  Q: I'm having difficulty booting into Safe Mode. I get the list of options but the cursor doesn't move ...
  A: You'd be surprised by how many people don't know to use the arrow keys in this instance, had to ...
Icon's DESKTOP6/28/2008
  Q: I lost all my Icon's how do i get them back????
  A: Try Kelly's fixes: Registry Edits for Windows XP "Tweaks and Tips": ...
Can remove pop-up6/26/2008
  Q: I am continually getting a pop-up dialog box titled "ad.yieldmanager.com" when I'm using IE7. I've ...
  A: With IE7 opened, go to Tools, Pop-up Blocker, then click on Turn on Pop-up Blocker. Try ...
lost desktop6/25/2008
  Q: two days ago my virus checker ceased and let in things. I have since cleaned up the computer and ...
  A: If you can open Internet Explorer, go to: ...
Windows XP Dell blue screen6/24/2008
  Q: I ran into a blue Dell stop screen with a code of x00000024. It appears that I need to create a ...
  A: Depending on the age of the Dell, you either got a Restore/Recovery CD with it or you should of made ...
Follow-up Questions6/24/2008
  Q: I tried the windows logo key and "L" key, however no results. The keyboard remains locked. Are ...
  A: Is it possible that the keyboard connection to the computer came loose? Turn off Windows,unplug it, ...
Reinstalling XP Home6/22/2008
  Q: I recently purchased a new OEM disk of XP Home with SP2. My plan is to do a fresh installation on ...
  A: Before you install Windows XP using the CD, backup anything of importance - including the address ...
Reverting Back6/22/2008
  Q: I've decided to sell my Dell laptop which is about 6 years old. It came with XP Home edition. I ...
  A: Do you have the Restore CD for the Dell? If it didn't come with one, did you make a Restore CD? If ...
computer won't boot6/20/2008
  Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
  A: From my friend: 1. If the other computer is running Windows 95, 98, or ME it doesn't know how to ...
computer won't boot6/20/2008
  Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
  A: Asked a friend for advice, they came back with: He could use a DOS diskette and try fdisk /mbr to ...
computer won't boot6/19/2008
  Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
  A: If you have an anti-virus program installed, try starting Windows in Safe Mode by tapping the "F8" ...
boot.ini6/16/2008
  Q: I install XP on a new SATA(WD) HDD. But everytime it display a dual boot option one is the correct ...
  A: As to why this is happening, sorry, I don't know. I do know that Microsoft explains How to remove a ...
install xp on dell inspiron 51006/15/2008
  Q: I bought a used laptop and the previous owner wiped the hard drive. I don't have the disks that ...
  A: Go to the following site and download the boot disks for the version of Windows XP you have the cd ...
XP color themes6/10/2008
  Q: Are there other color schemes for Windows XP other than Blue, Green, and Silver?? I was hoping to ...
  A: Check out the following for information: ...
ActiveX Taskbar Icon6/8/2008
  Q: I get a message on my taskbar at every start-up which informs me that ActiveX has to be updated ...
  A: If you feel more secure, have a friend come over and help you run the scan from Symantec and to ...
CD/DVD drive doest not read DVD anymore6/5/2008
  Q: I have windows XP which has CDR/W and DVD R drive on it.From past 1 month i see it does not reads ...
  A: Usually this error is the result of a failing CD-ROM drive, or faulty media. Try this: I: Reinstall ...
Red X6/4/2008
  Q: I receive embedded pictures in e-mails which I like--everything in one place. Many times, more than ...
  A: Internet Explorer 6 and earlier versions 1.On the Tools menu, click Internet Options. 2.On the ...
win 4536/3/2008
  Q: Lorry, When I shut down my computer I get a message "win 453 is not responding" Why? & How do I ...
  A: The first thing to do is to go to Windows Update and download the available updates. I am assuming ...
Web mail can't access6/1/2008
  Q: Lorry When I login my webmail the dialog box is shown: I fillup the dialog box. I. Account Name. ...
  A: 0x800CCC0F This error typically means there is an email that outlook cannot handle. You should log ...
hourglass "frozen"6/1/2008
  Q: I stopped my printer from printing my document to make a correction. The hourglass "froze." How do ...
  A: Open Task Manager 1. Simultaneously press [Ctrl] [Alt] [Delete]. You will see a list of all tasks ...
Ststem 32 error5/31/2008
  Q: I ran Ophcrack on my Windows XP Pro and on my Vista home basic computers.Both have crashed,im ...
  A: Microsoft explains How to recover from a corrupted registry that prevents Windows XP from starting ...
Outlook express and Trend Micro5/30/2008
  Q: Some users Outlook Express POP3, Incoming mail settings randomly change which causes their mail not ...
  A: What is the error message? Not knowing which one you are getting, please check out the following ...
Annoying pop-up5/28/2008
  Q: Lorry: I recently updated my Adobe Flash and Quicktime to the latest versions,as suggested by a ...
  A: Try downloading Spybot from: ...
Screen Shots with XP pro 20025/27/2008
  Q: I know how to do screen shots if I have paint installed; the only problem I have is, my computer ...
  A: Paint is installed with all versions of Windows. Go to Start, Programs, Accessories, click on Paint. ...
email5/26/2008
  Q: My computer was setup that all I had to do is open IE and click on the mail icon and my mail would ...
  A: It is better to have the email on your computer using Outlook Express, Outlook or any other email ...
Windows Notepad vs Wordpad5/25/2008
  Q: What's the difference between the two?
  A: Perhaps the most noticeable difference between Notepad and WordPad is the ability to format a ...
Windows Xp pro and software compatiblity5/24/2008
  Q: I'm using Windows XP Pro Version 2003 SP2, I'm looking to buy some Greeting card software. Many ...
  A: If you want to purchase greeting card software, I would suggest looking for a program that is able ...
Viagra spam5/22/2008
  Q: Lorry I use Outlook Express,Outlook Officeon my two computers. I have been getting lots of Viagra ...
  A: Filtering the incoming messages helps, but, the spammers will change their return address by one ...
Email hacker5/21/2008
  Q: I have a friend at work who has been getting numerous non-delivery notices in her email inbox for ...
  A: Followup 5-21-2008 Hi Michael, Forget to add this, check out the following site for more ...
Boot sequence5/17/2008
  Q: May I trouble you again? Recently, (since doing a "over the top" re-install,) each time I start the ...
  A: It's possible there is a virus, sing Internet Explorer, go to: ...
seamonkey5/16/2008
  Q: Respected Sir whether there is a way to run on SeaMonkey the ...
  A: If you go to the Symantec site while using SeaMonkey or any other browser besides Internet Explorer, ...
Desk-top File Folder Cannot be Deleted5/14/2008
  Q: I have a new problem; Whenever I am transferring photos from one place to another, I usually put ...
  A: Take ownership of the file. Microsoft explains how at: http://support.microsoft.com/kb/308421 If ...
Permanently Erasing Files5/11/2008
  Q: I am concerned about all of the talk of 'Identity Theft', 'File Theft', and and general intrusion ...
  A: The main thing is to protect your computer by using a firewall, anti-spyware programs. Check out the ...
Slow program loading5/10/2008
  Q: I have a 5 month old Dell Inspiron 1520 with a very fast Intel processor and 2 gig.of memory. ...
  A: Added on 5-10-2008 Hi Mike, Not sure why the delay. I would suggest asking someone at one of the ...
Favorites5/8/2008
  Q: I'm using Windows XP Professional edition. Certain links and empty folders are automatically adding ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
xp5/8/2008
  Q: my o/s is xp pro service pack 2. ie. 6 needs repair and computer has exceptional slowed down. Quick ...
  A: For the Symantec scan to run, you must use Internet Explorer. Personally I use Sea Monkey, which is ...
Windows has been shut down to prevent damage to your computer5/7/2008
  Q: I have ThinkPad T23 with Windows XP installed. I can start it, however, after few minutes it freezes ...
  A: Go to Windows Update and download the available updates. When you restarted Windows, did you get ...
xp5/6/2008
  Q: my o/s is xp pro service pack 2. ie. 6 needs repair and computer has exceptional slowed down. Quick ...
  A: Even though you have Symantec Antivirus Corporate Edition installed, a virus could have stopped it ...
Computer Change5/6/2008
  Q: I've had my Dell Desktop with XP Pro since 2004. I'm buying a new Dell soon with Vista and am ...
  A: Most PC retailers and techs would say a computer is "old" about a month or so of use, they are ...
Wiping a hard drive and reinstalling windows xp5/6/2008
  Q: This is my first computer, a hand me down from my parents. I want to wipe the hard drive of all ...
  A: If this is a brand name computer, you could use the Restore/Recovery CD to get it back to the way it ...
xp5/5/2008
  Q: my o/s is xp pro service pack 2. ie. 6 needs repair and computer has exceptional slowed down. Quick ...
  A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ...
Win XP System Clock Problems & Log on screen5/4/2008
  Q: My clock changes from AM to PM (or PM to AM) by itself. I have sync turned off as it synced last ...
  A: While searching for an answer, found your other questions on-line. The first thing that comes to ...
Eastern Asia Language download5/2/2008
  Q: Hey, I am in america and speak korean. I want my computer to be able to read and write in korean. I ...
  A: Try downloading SP2 from the following site: http://www.microsoft.com/windowsxp/sp2/default.mspx ...
Windows Media Player4/15/2008
  Q: When I go to Help / Check for player updates..., the option is greyed out therefore I cannot click ...
  A: Not sure, check out the following for information: ...
XP boots up to multiple explore windows4/14/2008
  Q: My, wife bought a refurbished CPU from Discount Electronics in Austin Tx. She got it all setup for ...
  A: You can see the programs that are starting with Windows by going to Start, Run, type in MSCONFIG, ...
Windows Media Player 114/14/2008
  Q: I've just reloaded WMP 11 twice, and I can't get it to display the normal menu at the top of the ...
  A: Sorry, I apologize, I did misread your question. I would try uninstalling WMP, reboot Windows, then ...
Windows Media Player 114/14/2008
  Q: I've just reloaded WMP 11 twice, and I can't get it to display the normal menu at the top of the ...
  A: Windows Media Player automatically organizes files in your library according to the media ...
Windows Media Player4/14/2008
  Q: When I go to Help / Check for player updates..., the option is greyed out therefore I cannot click ...
  A: Finally figured it out. All the options for updating were unavailable so I checked the registry and ...
Changing e-mail client from Outlook to AOL4/13/2008
  Q: Every time I click on anything that I want to send via e-mail, Outlook automatically comes up and I ...
  A: How do I make Thunderbird my default mail program? The first time you run Thunderbird, it ...
error message after refomatting PC4/11/2008
  Q: my PC was just reformatted yesterday, and I have only surfed 2 websites, hotmail and yahoo when I ...
  A: Go to Windows Update and download the available updates, especially SP2 if you haven't done so ...
hi4/11/2008
  Q: Would you please answer the following questions for a project for my class Interview #2 1.Was any ...
  A: Will answer your questions in the order they were asked. 1-No 2-Auditor 3-No, not on my computer ...
AWOLA4/8/2008
  Q: DO YOU KNOW OF ANY FREE PROGRAM THAT WILL REMOVE THE AWOLA SPYWARE PROGRAM? MY SPYBOT PROGRAM IS NOT ...
  A: Symantec has removal instructions at: ...
Outlook Express 64/6/2008
  Q: There are 2 identities in our outlook express. One for me, (Lloyd), and one for my wife, (Debby). I ...
  A: Sharing Contacts The two folders that automatically exist in the Address Book are the Main ...
i dont know what is happening to my computer4/5/2008
  Q: I don’t know what is wrong with my computer. I could not install Internet explorer 7 on my windows ...
  A: Microsoft explains How to reinstall or repair Internet Explorer in Windows XP at: ...
Netzero Dial up connection slower4/3/2008
  Q: Hello I have Netzero dialup internet service And I've noticed that the internet has become slower ...
  A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ...
Laptops4/2/2008
  Q: I'm looking to buy an HP laptop, but I have been wondering are there any for sale that have Windows ...
  A: Usually when you purchase a new laptop, no matter what brand, you should be able to have Windows XP ...
secure site3/30/2008
  Q: I no longer see the little yellow padlock on the bottom right hand side of my screen when I am on a ...
  A: Usually you will not see the locked padlock or the 'https" in the address bar until you put in a ...
computer slow to boot up3/26/2008
  Q: I am running XP and my laptop is very slow to bootup, is there something I can do to correct this, ...
  A: Go to Start, Run, type in MSCONFIG, click OK, under the Startup tab anything checked is starting ...
PPS files3/19/2008
  Q: I'm running Windows XP home OS. When I receive a PPS file in Outlook Express and click on it I ...
  A: You are getting that message because you do not have PowerPoint installed. You can download a viewer ...
Screensaver3/14/2008
  Q: I set it to start after 6 min. But some time start and other time I have to do it over and over. Do ...
  A: Go to the Control Panel, Power Options, by any chance do you have it set to shut off the monitor ...
Use laptop to record classes3/13/2008
  Q: This question is probably way too easy for you! I am looking for a program where I can turn my ...
  A: Asked a friend and they came back with: I don't know about microphones but Audacity is probably the ...
strange xp problem3/6/2008
  Q: For some unknown reason my pc takes a long time to open pictures, text documents and compressed ...
  A: Try going to Start, Programs Accessories, System Tools, Disk Cleanup and remove Temporary Internet ...
Windows XP and virus3/4/2008
  Q: I have recently I guess received a virus. A message keeps popping up saying my computer is infected. ...
  A: Disable System Restore before removing the viruses or threats. To do that, go to Start, Programs, ...
Compaq problem :-/3/1/2008
  Q: Here I am again!!!! :-/ Well, I did a system recovery (not destructive - i.e. I didn't format his ...
  A: Haven't changed my thinking, do a complete restore, get it back to factory condition. vcleaner.exe ...
Windows XP Updates3/1/2008
  Q: Everytime I shut down Windows XP Pro there are always updates to install. However, the screen will ...
  A: When you first start Windows, have you gone to Windows Update to install any updates that are ...
Compaq problem :-/2/29/2008
  Q: Here I am again!!!! :-/ Well, I did a system recovery (not destructive - i.e. I didn't format his ...
  A: I would of gone with the Restore Option, not Recovery. By doing that, it should get Windows back to ...
Compaq problem :-/2/27/2008
  Q: Here I am again! :-S Sorry to be taking so much of your time. One of the things that failed when I ...
  A: From what you have told me, it sounds like a virus and/or spyware. Trust me, you are not a nuisance ...
Compaq problem :-/2/27/2008
  Q: Here I am again! :-S Sorry to be taking so much of your time. One of the things that failed when I ...
  A: Even though his NAV isn't up to date, run a virus scan in Safe Mode. Write down exactly anything it ...
Widnows XP2/27/2008
  Q: First off, thanks for your time! I run Windows XP, Version 2002, w/Service Pack 2. Pentium 4 CPU ...
  A: By any chance does your friend have an antivirus program installed? If yes, is it up to date? If ...
WINDOWS XP MACHINE HAS RESET ITSELF2/26/2008
  Q: It has wiped out my outlook express data but all of my other data which is backed up is intact plus ...
  A: If you use the Recovery CD, it will put everything back the way it was when you first got it. Before ...
WINDOWS XP MACHINE HAS RESET ITSELF2/26/2008
  Q: It has wiped out my outlook express data but all of my other data which is backed up is intact plus ...
  A: The way I see it, there are two options. Start anew with the Recovery CDs or try to fix it. To ...
internet2/25/2008
  Q: Ive recently been using internet explorer and its been terrribly slow, when i open a new page on a ...
  A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab, click Delete ...
Widnows XP2/24/2008
  Q: First off, thanks for your time! I run Windows XP, Version 2002, w/Service Pack 2. Pentium 4 CPU ...
  A: Try defragmenting. Double click My Computer, right click Local Disk C, click Properties, under the ...
Hard disk drive not opening in same window.2/23/2008
  Q: Lorry When i am opening any hard disk drive(C:,D:,E:) no one is opening in the same window. before ...
  A: This could be caused by a virus. Using Internet Explorer, go to: ...
Windows xp my music file2/23/2008
  Q: Lorry, Is there any way to "auto alphabetize"/"refresh"/ whatever the current songs(entire folder) ...
  A: They should automatically be done, you shouldn't have to anything. Are you asking when you go to ...
no "send to" listing2/22/2008
  Q: I'm running XPhome. I have no "send to" entry available whenI right click on a file in windows ...
  A: Feinberg, Adding Send To Locations via Windows Explorer Click [Start] [All Programs] [Windows ...
DocumentViewer2/20/2008
  Q: When I start a video the following comes up: DocumemtViewer "The feature you are trying to use is on ...
  A: Go to Windows Update and download any available updates. Use the Windows Installer CleanUp Utility ...
Wordpad,Games & other items evaporated into thin Air2/18/2008
  Q: I have two problems which I will take one at a time,the easier one first.Wordpad is gone, I don't ...
  A: Check out the following for information: ...
Win XP software2/18/2008
  Q: I use win xp. I have the following installed as per the add/remove program: MSXML 6.0 Parser KB ...
  A: Those are Microsoft Security updates, you want to keep them. http://support.microsoft.com/kb/933579 ...
write protected2/17/2008
  Q: I am trying to put some holiday photos onto an unused Cd-rw. But the message "remove ...
  A: Very rarely will you get a package of 50 CD-RWs that don't have one or two bad ones. Try using ...
printing my favorites2/17/2008
  Q: How do i print out my favorites. Thank you.
  A: Print a List of Favorites SUMMARY: Print out a list of your favorite URLs from Internet Explorer ...
Backups2/16/2008
  Q: I've had my Dell Dimension since 2004 with XP Professional. I'm getting a new PC this year with ...
  A: You can backup Windows XP information to a CD and/or a DVD. Check out the following for information: ...
write protected2/16/2008
  Q: I am trying to put some holiday photos onto an unused Cd-rw. But the message "remove ...
  A: Error Message: "Error copying file. Cannot copy XX. The disk is write-protected. Remove the write ...
Dell laptop d620 with xp os2/15/2008
  Q: The laptop will not shut off by using software but will shut down with the power button.
  A: The first thing I would do is check for updates. Go to Windows Update and download any available ...
Reboot Helper2/15/2008
  Q: When I turn on my pc I am getting a window that says Reboot Helper If the installation pc is not in ...
  A: Try downloading Spybot - Search & Destroy 1.5.2 from: ...
Using Word Perfect2/15/2008
  Q: I have about forty entries in Word Perfect. Is there a way to get them in alphabetical order ...
  A: You will not be able to alphabetize those there. That list are the files you have recently viewed in ...
Disk cleanup2/14/2008
  Q: I have Windows XP. I just went in to run disk cleanup. I have always just went with whateer was ...
  A: Setup Log Files These are really pretty useless unless you have a specific reason to go back and ...
Compatibility Wizard in Windows XP not working2/13/2008
  Q: I am trying to get Greetings Workshop 1 to work on my Windows XP Pro home computer. While trying to ...
  A: Troubleshoot You may experience the following issues when you try to use compatibility mode with a ...
Windows Media Player2/12/2008
  Q: "Hi Lorry, Recently I have been unable to open my Windows Media Player. I keep getting a message ...
  A: Follow-up Hi Ken, Another thought, go to Windows Update and download any available updates. ...
paypal webpage won't load2/10/2008
  Q: i can't access the webpage www.paypal.com (error message... webpage unavailable) I'm using a laptop ...
  A: I really don't admitting defeat but this has me puzzled. Viewed the site you sent, I agree that ...
window error messsages2/10/2008
  Q: I recently had to reinstall windows xp because I kept getting messages saying certain files are ...
  A: Sounds like the memory on the hard drive is bad. Turn off and unplug the computer, open the tower ...
paypal webpage won't load2/9/2008
  Q: i can't access the webpage www.paypal.com (error message... webpage unavailable) I'm using a laptop ...
  A: Enable the firewall, that shouldn't stop the page. With Internet Explorer opened, go to Tools, ...
Windows XP could not start2/8/2008
  Q: I have a Sony computer with Windows XP. It had problem with motherboard before and had new one ...
  A: Have you added any new problems recently? Have you checked for viruses and/or spyware? If you can ...
MIME2/7/2008
  Q: Sometimes I get Mime e-mail and it looks like a bunch if jibberish. Is there a program I need to ...
  A: Where are these messages coming from, what server? What program is being used top compose these ...
Windows XP2/7/2008
  Q: I have a problem opening any webpage that has a log in, for example, yahoo mail, google mail, msn ...
  A: With Internet Explorer opened, go to Tools, Internet Options, click Delete under Browsing history, ...
help with reinstall for vaio pcv-rx8602/2/2008
  Q: .. My computer hd had to be all reinstalled due to a virus. The problem is that the company did not ...
  A: Two things bother me, one that they couldn't remove the virus without installing a new hard drive, ...
clipboard2/2/2008
  Q: where do i find the clipboard in Vista, at times i am told to send to clipboard, but where is it so ...
  A: Checkout the following for information: ...
phantom Autocomplete window1/28/2008
  Q: For the last several weeks, whenever I exit Internet Explorer 7, a small empty Autocomplete window ...
  A: I am a supporter of Symantec problems but I don't think too much of Norton 360, sorry. A friend of ...
phantom Autocomplete window1/28/2008
  Q: For the last several weeks, whenever I exit Internet Explorer 7, a small empty Autocomplete window ...
  A: The first thing I would check for is spyware. You can download Spybot Search & Destroy 1.5 for free ...
the icons in my desktop become bigger1/27/2008
  Q: the icons in my desktop become bigger, eventhough i adjust the setting to the highest resolutions, ...
  A: Steps for changing desktop icon size. 1. Right Click Desktop + Choose “Properties” 2. In the ...
Blinking cursor bug1/25/2008
  Q: I don't know if you ever heard of this but whenever I try to type words (email, MSword, search on on ...
  A: Try rebooting the computer. Many times when the memory is low, strange things like this happens. By ...
XP INSTALL HUNG UP1/22/2008
  Q: computer. I have installed a new 350gb drive as my master drive and was planning on keeping the ...
  A: Downloading the Sony modem driver and installing the Sony BIOS update Back to Top 1. BEFORE ...
XP INSTALL HUNG UP1/22/2008
  Q: computer. I have installed a new 350gb drive as my master drive and was planning on keeping the ...
  A: To install Windows XP to a new hard disk, follow these steps: 1.Read the Microsoft Software License ...
the blue screen1/22/2008
  Q: I bought a used Presario 700 laptop that originally came with XP but was downgraded to WinME. I ...
  A: Just out of curiosity, does the laptop have the requirements for Windows XP? Check the following: ...
Missing desktop icons and Task Manager1/20/2008
  Q: I'm having a bit of a problem with my PC and would appreciate some advice. I have an Advent T9202 ...
  A: At the following site, scroll down to Line 195, click on Restore Desktop Icons and Taskbar: ...
Missing Desktop icons & Task Manager1/19/2008
  Q: I'm having a bit of a problem with my PC and would appreciate some advice. I have an Advent T9202 ...
  A: At the following site, scroll down to Line 195, click on Restore Desktop Icons and Taskbar: ...
Windows xp1/18/2008
  Q: I guess I am having problems with explorer.exe. I have wallpaper on my desktop but no icons or ...
  A: At the following site, scroll down to Line 195, click on Restore Desktop Icons and Taskbar: ...
removing "read only"in m/s word1/17/2008
  Q: I am running Windows X-P on a Compaq 6450NX C.P.U. with Cox high speed internet service. I recently ...
  A: With Windows Explorer opened, navigate to the file/folder, highlight it, right click, choose ...
open with...1/16/2008
  Q: Regarding opening media files such as videos on my ’01 hp pavilion pc (windows xp): There are some ...
  A: Not being a user of QuickTime, I would suggest you go to the following site for help, plus you can ...
Unable to run cd1/15/2008
  Q: Hope you can help me. I have a laptop sony XP 2000. I would like to run a cd (DK multimedia) for ...
  A: Check out the following: http://www.learnatglobal.com/html/xp_sound.html If the media was for ...
missing toolbar1/13/2008
  Q: my girlfriend was using the PC. with Microsoft word 2003 when i came back to the PC the Bottom ...
  A: Are you talking about the MS Word toolbar? If yes, check out the following for information: ...
virus1/12/2008
  Q: mmdmm.exe has trojan virus how do i clean it.
  A: Not knowing the name of the virus, I would suggest using Internet Explorer, go to: ...
Folder options not available1/11/2008
  Q: I am using Windows XP home edition. When I open "My Pictures" I use to have the "Show common tasks ...
  A: Why doesn't Windows keep my folder settings? Run this edit, then reset your preferred folder ...
ayatem administrator1/11/2008
  Q: Through your advise i was able to find my control panel thanks... my main problem is restrictions ...
  A: Am assuming that you had an Administrator's account, correct? If you do not remember the password, ...
open with...1/11/2008
  Q: Regarding opening media files such as videos on my ’01 hp pavilion pc (windows xp): There are some ...
  A: Verify that the program you want to use to open the file is actually installed and working ...
help!! technical difficulties1/11/2008
  Q: "Hello, I have a 2001 hp pavilion pc with windows xp on it. I recently used the pc’s System Recovery ...
  A: I would suggest backing up anything of importance, including the Address Book and Favorites, then do ...
computer symptoms/problems‏12/13/2007
  Q: When my computer is "acting up" and it becomes very slow to execute commands, such as if I click on ...
  A: Go to Windows Update and download the available updates. Even though you run virus scans, try using ...
"Downgrading" to XP Home12/10/2007
  Q: My daughter has a Dell laptop that came with Vista. She's tried for months to make it work with her ...
  A: Downgrade From Vista to XP If you remember back to when you installed Windows XP, Microsoft ...
wireless connection12/8/2007
  Q: I am connected through a T1 and it comes in my home into a hub. from there it goes to the wireless ...
  A: Asked a friend for their advice, they came back with: I don't know about the name problem but ...
Can not remove wmp!12/8/2007
  Q: I need to downgrade to wmp 9 from 10. I'm not sure. When I go to add/remove programs, I click ...
  A: You can remove WMP10 using Add/Remove Programs in Control Panel. It will restore to WMP9 after ...
missing control panel12/8/2007
  Q: trying to fix computor windows xp . the control panel is missing & also if i try to click on ...
  A: Are you logging on as the Administrator? Have you gone to Windows Update and download the available ...
Startup fails to restore latest state.12/3/2007
  Q: After startup, the taskbar is brown and contains no icons (usually blue with several groups of ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
windows xp basic desktop compaq presario12/3/2007
  Q: my two year old compaq takes forever to boot and has decided that 'end task' doesn't mean that and ...
  A: Norton Internet Security (NIS) should be updating automatically, do you run a scan at least once a ...
Something is deleting my cookies at reboot12/2/2007
  Q: My problem is that my cookies are being deleted whenever I reboot. The main symptom is that no sites ...
  A: Glad to hear there are no viruses or spyware on the computer, that's always good news. Did you check ...
Something is deleting my cookies at reboot12/1/2007
  Q: My problem is that my cookies are being deleted whenever I reboot. The main symptom is that no sites ...
  A: Is it possible that your firewall program is set to remove the cookies? Before you do anything else, ...
HP printer11/30/2007
  Q: I want to change my HP printer to print front to back i go to (printing preferences) hit advanced ...
  A: For some reason that only works in certain programs. I have an older HP AIO 1210 and found this in ...
Volume icon is not displayed11/25/2007
  Q: Volume icon is not displayed in the notification area, and I receive an error message when I try to ...
  A: The following site explains How To Display the Volume Icon in the Notification Area in Windows: ...
windows xp cd11/24/2007
  Q: were can i obtain a copy of windows xp professional or download it?? im having problems
  A: You should be able to purchase Windows XP PRO from any business or computer store. If you do a ...
my hard drive!!!11/24/2007
  Q: when i start my computer i cant access my password login window. before it reaches that login ...
  A: By any chance, is GoBack installed? If yes, go to the following site for information: ...
Windows XP/2003 window focus11/23/2007
  Q: Hy! I am using Windows Server 2003 R2 and my roommate is using Windows XP Professional, but we seem ...
  A: Followup 11-23-2007 Hi Raymond, Found the following at: ...
enable search11/22/2007
  Q: how to enable search in windowsXP???
  A: Go to Start, Search, For Files or Folders. If you are asking about search engines, check out the ...
Cannot select user from Win XP login screen11/21/2007
  Q: I cannot click on any user names after Win XP SP2 Home boots on my Dell Inspiron 8200. If I click ...
  A: Did Avast find anything, if yes, did you disable System Restore before removing the threat? Using ...
shut off11/20/2007
  Q: ANSWER: Hi Tom, As this could be caused by different things, check out what Microsoft offers at: ...
  A: Did you check out the MS site as they cover quite a few different things? ...
Control Panel11/20/2007
  Q: Help !!! After our Firewall let us down, we had 3 Trojans and malware on our PC. We've eventually ...
  A: If you have a Compaq or HP computer, you can make your own Recovery Disks: ...
Windows XP Pro Disk Clean11/20/2007
  Q: I can't get my disk clean to run on my windows xp pro. And every once in a while when I start my ...
  A: Am wondering if you have scheduled Disk Cleanup to run, is that possible? Check out the following ...
shut off11/19/2007
  Q: Thank You
  A: As this could be caused by different things, check out what Microsoft offers at: ...
Control Panel11/19/2007
  Q: Help !!! After our Firewall let us down, we had 3 Trojans and malware on our PC. We've eventually ...
  A: Jason Stevens View profile More options Nov 24 2003, 3:04 pm Newsgroups: ...
RUN-TIME ERROR " 5 "11/19/2007
  Q: I HAVE A COMPAQ PRESARIO 2100.Running Windows XP When I go to start up computer it sayes run time ...
  A: If you cannot start Windows in either regular or safe mode, looks like you will have to reinstall ...
Lost Logon Icons11/18/2007
  Q: I had three logon Icons when I start my computer. I attempted to turn on my computer last week and ...
  A: Check out the following: http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx ...
Pop-up blocker11/18/2007
  Q: I played the Yahoo! LAUNCHcast radio a week ago, but I cannot play it today. It suggests that it is ...
  A: Check out the following for information: ...
help please11/18/2007
  Q: hey mate first of all here are my computers specs, 760 mb ram 2.00 ghz windows xp with service ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
Remote Assistance11/16/2007
  Q: I got cut off from you again! I will look over the sites you sent me. But I was looking into this ...
  A: Never used Remore Assistance myself, so all I could do were searches. Asked a friend who came back ...
Remote Assistance11/16/2007
  Q: I got cut off from you again! I will look over the sites you sent me. But I was looking into this ...
  A: Followup 11-16-2006 10:05PM Hi Tom, You could post this question to Mike now, if you want to. ...
Remote Desktop11/16/2007
  Q: It stated in my last correspondence with you that I was asking too many follow ups, So I am starting ...
  A: My friend went on vacation and won't be back for another week. In the meantime, check out the ...
Error on page11/15/2007
  Q: I am using Window XP Professional. There is an error on page when I open the web. Please teach me ...
  A: Looks like script error. With Internet Explorer opened, go to Tools, Internet Options, under the ...
Error on page11/14/2007
  Q: I am using Window XP Professional. There is an error on page when I open the web. Please teach me ...
  A: What does the error say? For example if you get this page cannot be displayed, check out the ...
RESTARTING PC11/14/2007
  Q: I CLICK THE GREEN 'START' RECTANGLE ON THE LOWER LEFT OF THE SCREEN; ATTEMPT TO 'TURN OFF' OR ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
Remote Desktop11/14/2007
  Q: It stated in my last correspondence with you that I was asking too many follow ups, So I am starting ...
  A: You are NOT asking too many followups, if I thought so, trust me, I'd say something. Remote ...
desktop icons sorting11/12/2007
  Q: respected sir, i have got almost 50 desktop icons or shortcuts, it always gives me headache ...
  A: How to Arrange or Move Icons To arrange icons by name, type, date, or size, right-click a blank ...
log-in11/12/2007
  Q: Lorry, When my computer starts up I have to log off as administrator and log on as "johnny" to get ...
  A: Bypass The Windows XP Log On Screen To make logon an unattended process: Click [Start] [Run] and ...
DOS11/11/2007
  Q: I am trying to delete a folder that's sitting on my desktop, which refuses to go away. It's been ...
  A: To get out of Safe Mode, all you 'should' have to do is click Start, Turn Off Computer, then click ...
my pictures11/11/2007
  Q: in Pictures and Fax Viewer,(after double clicking the photo), I can edit it but cannot "register" ...
  A: I would suggest downloading Irfanview, a free program that allows you to view and/or change ...
XP logon problem11/11/2007
  Q: this is my problem and I hope you can help! I accidently spilt a small glass of wine over my laptop ...
  A: I do know that the wine needs to cleaned off, how, not sure. Try contacting Toshiba or bring it to ...
Windows Explorer freeze11/10/2007
  Q: Using XP-PRO-SP2 with all updates. When I right click on a file or a folder in Explorer I often get ...
  A: Even though you have NOD32 installed, I still would run the free scan that I mentioned earlier from ...
Windows Explorer freeze11/10/2007
  Q: Using XP-PRO-SP2 with all updates. When I right click on a file or a folder in Explorer I often get ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
DOS11/10/2007
  Q: I am trying to delete a folder that's sitting on my desktop, which refuses to go away. It's been ...
  A: Yes it is safe to do so. Check out the following for information: ...
DOS11/9/2007
  Q: I am trying to delete a folder that's sitting on my desktop, which refuses to go away. It's been ...
  A: Not knowing what folder you are trying to remove, check out the following: ...
Remote Assistance11/9/2007
  Q: My brother is trying to get me to help him with his desktop pc as he lives in another state. Anyway ...
  A: Followup 11-13-2007 Hi Tom, Finally heard from my friend, he mentioned the same sites I did - ...
Remote Assistance11/9/2007
  Q: My brother is trying to get me to help him with his desktop pc as he lives in another state. Anyway ...
  A: Asked a friend of mine, hopefully he will get back to me tonight or in the morning. Whatever he ...
Remote Assistance11/8/2007
  Q: My brother is trying to get me to help him with his desktop pc as he lives in another state. Anyway ...
  A: Check out the following for information: ...
contacts11/8/2007
  Q: I am unable to add any contacts to my address book. I am following directions but when I check the ...
  A: Check out the following for information: http://help.yahoo.com/help/uk/ab/ab-35.html ...
can not open internet shortcut11/7/2007
  Q: I have read previous post about someone here cannot open any internet shortcuts. These are your ...
  A: Have you tried the other methods for this problem, also listed at: http://www.rselby.net/links.htm ...
Website blocked11/6/2007
  Q: Sir, I am a college student. In my college systems, some websites like www.orkut.com are blocked.. ...
  A: Evidently the college is blocking that and other sites for a reason. Try doing a search on ...
Removing Norton (contd)11/5/2007
  Q: The system says I need to start another question. To bring you up to speed - I tried your second ...
  A: If you cannot remove it, try reinstalling the program and then uninstall through the Add/Remove ...
Missing .DLL files11/4/2007
  Q: This question is for a friend who has a laptop Toshiba Qosmio G35-av650. When he turns it on, a ...
  A: That is the site to go to. You might want to print out the directions, just follow them step, by ...
delete a program under special circumstances11/3/2007
  Q: i wish to uninstall norton from my windows xp. unfortunately, i answered "yes" to the question "do ...
  A: The following Norton Removal Tool should remove all and any Norton programs: ...
Cannot get around windows xp pro log in11/3/2007
  Q: My dad brought me home a laptop the other day but didn't know any of the passwords. It runs Windows ...
  A: You could install a CD drive, which would make it easier. If you decide to do that, then follow the ...
delete a program under special circumstances11/3/2007
  Q: i wish to uninstall norton from my windows xp. unfortunately, i answered "yes" to the question "do ...
  A: Not knowing what Norton product you wish to remove, go to the follwowing site for information: ...
Missing .DLL files11/3/2007
  Q: This question is for a friend who has a laptop Toshiba Qosmio G35-av650. When he turns it on, a ...
  A: Whatever DLL files your friend is missing, you can get from: http://www.dll-files.com/ When your ...
XP Pro & nuking my laptop11/2/2007
  Q: I would like to start my Sony Vaio from scratch again, I think it came preloaded with with XP Pro, ...
  A: Do you have the Recovery/Restore CDs? If yes, use those to reformat and reinstall Windows. If not, ...
access denied error message10/31/2007
  Q: How can I delete an infected file using explorer when I get an access denied error message? I use ...
  A: Even though you have Bit Defender installed, try using Internet Explorer, go to: ...
2 pronged constant rebooting and cannot find operating system10/30/2007
  Q: I have two issues. I am runnig XP Pro Version 2002 Service PAck 2. My computer reboots constantly. ...
  A: Followup: Hi Joe, Forgot to answer your other question, regarding not being able to find operating ...
XP Pro Hangs Trying to boot to desktop10/29/2007
  Q: When XP Pro tries to boot, it begins to boot when the little bars go across the screen. Then the ...
  A: You could have a hard drive problem. Windows explains How to perform disk error checking in Windows ...
taskbar10/24/2007
  Q: taskbar is partially hidden, can only view the top half, how do I restore it. It happened on ...
  A: Check out the following site for information: ...
file restoration10/23/2007
  Q: I've been working with computers for many years, but for once I need help. I saved over a file of ...
  A: The only way I know of is to use a program to recover the deleted files. Check out the following: ...
Automatically restarting a program10/22/2007
  Q: I have a program that I want to keep running. It runs for a while then stops. Is there a way to ...
  A: Are you sure that it isn't running? I read on their site it will perform a fast and powerful sweep ...
folder issue10/17/2007
  Q: I have a weird issue going on. I am running Windows XP with SP2. I don't remember creating it but ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
OE not working (XP-Pr-SP2-Compaq)10/17/2007
  Q: I had to use system recovery to try and fix my OE. After recovery, OE opened OK, but when I added ...
  A: Delete the Contents of the Temporary Internet Files Folder The Temporary Internet Files (or cache) ...
OE not working (XP-Pr-SP2-Compaq)10/17/2007
  Q: I had to use system recovery to try and fix my OE. After recovery, OE opened OK, but when I added ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
XP issues10/16/2007
  Q: Problem being as of late I've had 2 issues with XP. 1) Using IE. When I click on a website that ...
  A: When IE opens the window minimized, use your cursor and drag the corners so it is full size. Now, go ...
Command prompt problem10/16/2007
  Q: Ok, recently I was discussing this problem with one of the experts named Jessie. But he is "maxed ...
  A: Couldn't see what came up. Did you try the automated troubleshooting? That's usually the easiest ...
Windows repair10/14/2007
  Q: I am trying to "repair" XP but, as you probably know, repair is not possible due to the "current ...
  A: Slipstreaming Service 2 The release of Service Pack 2 hasn’t been without its hiccups, particularly ...
Starting different services with each account10/12/2007
  Q: I've been trying (and have unfortunately failed) to set-up to separate user accounts (one Admin & ...
  A: The limited account is intended for someone who should be prohibited from changing most computer ...
window xp10/11/2007
  Q: i uninstalled a programme via controlpanel / remove /add programme. after that i can 't open some ...
  A: What program did you uninstall? Sometimes you have to reinstall the program and uninstall it, to ...
how to get a windows xp home edtion repair10/11/2007
  Q: but I ONLY have a Windows XP Pro cd. Am I able to fix it with Pro or do I need Home Ed. If I need ...
  A: Try going to the following site, click on Services and Support. You would need Windows XP Home to ...
XP registry files10/10/2007
  Q: Greetings Lorry! And thanks for taking the time to hear my request... I have an HP Pavilion 7975 ...
  A: Task Manager Menu Bar and Tabs Are Not Visible RESOLUTION To switch Task Manager to its normal ...
password problem with win xp pro10/10/2007
  Q: I downloaded a virus (i think) even though I found it and removed it ever since I cant get into my ...
  A: Asked a friend who came back with: I would boot the computer with a "live distribution" of Linux -- ...
password problem with win xp pro10/9/2007
  Q: I downloaded a virus (i think) even though I found it and removed it ever since I cant get into my ...
  A: Have you tried starting the computer in Safe Mode, go to System Restore and restore to an earlier ...
desktop background tab10/9/2007
  Q: Lost it. How do I get desktop background tab back HELP THANKS NITAL78
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
Windows 98 home edition10/8/2007
  Q: I had a virus (trojan) while downloading service pack 2 the computer then froze and i had to resart ...
  A: There is no SP2 for Windows 98. As you can start Windows in Safe Mode, am assuming that you have an ...
Windows xp (pro) cd burning problem10/7/2007
  Q: I have an IBM laptop which came with just a dvd-rom reader/player. I have now changed this to a ...
  A: Have you tried using a different CD? Drivers are frequently updated to eliminate bugs or incorporate ...
NO Background!10/6/2007
  Q: I just got back home and when I turned my computer on, I had a program called "Malware" claiming ...
  A: Even though you have Norton installed, using Internet Explorer, go to: ...
Windows XP Account10/6/2007
  Q: I made an account on Windows XP as an administrator, but everytime I switch on and see my account in ...
  A: Without knowing which email client you were using, there's not much I can suggest. If it is webmail ...
PROPLUS.MSI10/6/2007
  Q: When doing an up-date the system can not locate PROPLUS.MSI and I did the detect & repair and it ask ...
  A: If you cannot find the CD, you will have to contact the place where you purchased it or Microsoft. ...
Black Screen10/4/2007
  Q: I have a Dell 600m notebook running Windows XP. After Windows boots up and the desktop is preparing ...
  A: The only thing I can think of is updating the video driver. At the following site, put in the ...
pctech10/2/2007
  Q: give different examples of anti virus software ANSWER: Hi Amet, As answered earlier, your best bet ...
  A: Check out the following: ...
pctech10/1/2007
  Q: give me a brief history of malware
  A: Check out the following: http://www.viruslist.com/en/viruses/encyclopedia?chapter=153311168 ...
pctech10/1/2007
  Q: enumerate the different virus symptoms
  A: Check out the following: ...
Windows Movie Maker9/30/2007
  Q: I while back, i accidently deleted my windows movie maker and now I've been searching for weeks ...
  A: SP2 is short for Service Pack 2. If you go to Start, Control Panel, Add/Remove Programs, check "Show ...
Windows Movie Maker9/30/2007
  Q: I while back, i accidently deleted my windows movie maker and now I've been searching for weeks ...
  A: A few quick questions first, do you have SP2 installed? Have you tried going to Start, Search, ...
Computer9/30/2007
  Q: how are you going? Thank you for taking the time to answer my question. Every time I write something ...
  A: Asked a friend of mine for their advice, they came back with: The only thing I came up with would ...
XP Menus9/29/2007
  Q: I'm running Windows XP, classic menu, when I go to the programs on the menu, it only shows the most ...
  A: How to turn off Personalized Menus ? Personalized Menus keeps the Programs menu clean by hiding ...
Cursor9/27/2007
  Q: The cursor on my Dell Dimension 4700 (XP Home) is stuck in the middle of the screen. i tried ...
  A: Followup 9-27-2007 Hi Larry, Thank you for your vote - appreciate it! In the meantime, check out ...
pctech9/11/2007
  Q: discuss and enumerate; problem with the harddrive
  A: The mechanism that reads and writes data on a hard disk. Hard disk drives (HDDs) for PCs generally ...
pctech9/11/2007
  Q: discuss and enumerate,commonly used bios
  A: (bī΄ōs) Acronym for basic input/output system, the built-in software that determines what ...
antivirus9/11/2007
  Q: what is antivirous?
  A: AntiVirus is software that will help keep viruses off the computer. For more information, check out ...
Computer not responding9/9/2007
  Q: I'm experiencing a frequent problem. Some time when browsing any site,and when I point with the ...
  A: With Internet Explorer opened, go to Tools, Internet Options, click Delete under Browsing under the ...
My display on my Dell Inspiron is upside down9/3/2007
  Q: My Dell Inspiron 710m started up one day with the display upside down - any idea how to fix this?
  A: Go to Windows Update and download the available updates. If that doesn't do the trick, check out the ...
Win xp /flash player9/2/2007
  Q: For some reason I am not able to download Adobe Flash player, my system just wont let it. There are ...
  A: Trouble with Windows installation If you have trouble with installation of Flash Player, follow the ...
Graphics die8/31/2007
  Q: When I boot up Windows XP it is very slow when selecting the user to go in as. Then the screen keeps ...
  A: If you remove the program in question, does that resolve the problem? If yes, you might want to ...
format a hp pavilion a735 w8/31/2007
  Q: I am trying to format my hp pavilion hard drive, but i am not sure how to do it.
  A: You should be able to use the Recovery Disc. Most HP and Compaq desktop PCs that ship with Windows ...
Taskbar8/30/2007
  Q: I am using Windows XP Home. Somehow I added a second taskbar line across the bottom of my screen. ...
  A: Q: No matter what you do, you can't reduce the size of the taskbar to one line. A: Keep moving ...
JPG Exentions in XP Pro8/30/2007
  Q: I have upgraded to XP Pro and am having a problem that I didn't have in XP. When I change the names ...
  A: Wasn't sure so I asked a friend who came back with: It seems that your questioner had left the ...
Windows XP and AVG8/30/2007
  Q: One of my students has XP home with AVG installed. The AVG identifies a virus but is unable to ...
  A: Have them use Internet Explorer and go to: ...
.exe no disk error8/28/2007
  Q: about a few months ago i got this error. it said the .exe file for a program of mine, followed by ...
  A: Is the computer up to date with Windows Update? Check foir viruses and/or spyware. Usiong Internet ...
Qpening Drives( c , d , e)8/27/2007
  Q: When i double click on any of the drives i have c d and e i get a message saying the please to go to ...
  A: Not knowing the name of the virus, can't really say what should be done. As each AV program has ...
Google earth8/26/2007
  Q: When i try to go into google earth it says Cannot Run unicode version of Atli71.DLL on windows 98, ...
  A: System requirements for Google Earth on the PC The Google Earth client requires certain system ...
xp resolution question8/26/2007
  Q: lorry, i recently bought a used dell computer running on xp that had all memory wiped clean. the OS ...
  A: Sounds like the video driver needs to be updated. Drivers are frequently updated to eliminate bugs ...
No notification balloons?8/24/2007
  Q: Ever since I bought my computer (couple years or so), Ive noticed that this is the only computer ...
  A: You are not missing anything, most people disable right away as described at: ...
Automatic Updates8/24/2007
  Q: I read one of your answers about deleting uninstalled updates and that didn't seem to answer my ...
  A: If the updates were not installed, you have nothing to delete. When you go to WIndows Update it will ...
something wrong8/24/2007
  Q: I don't know if this is in your line or what but here goes. When I boot up the computer sometimes, ...
  A: I assumed that you have an Intel motherboard, perhaps you do not. To find out which one you have: ...
windo vista8/23/2007
  Q: Can u plz tell me how to change the color scheme for window vista
  A: Change color scheme If you see poor display quality using the default desktop color scheme, try ...
ie error message8/23/2007
  Q: Recently I began having problems with IE 6. Sometimes when I close out a window, I get the ...
  A: I would suggest downloading Internet Explorer 7 from: ...
reinstall windows8/22/2007
  Q: hey, i got a real serious problem with my vista verison since i cant reinstall it to windows xp i ...
  A: I would suggest downloading the Windows XP boot disks from the following site and then run FDISK: ...
Problem in Xp Start-up8/22/2007
  Q: My Windows XP Home Edition is always showing this during start-up " We apologize for the ...
  A: Try starting the computer in Safe Modeby tapping the "F8" key until get various ways to start ...
Start up8/21/2007
  Q: I am trying to change the way my computer starts up from "Classic" to "Welcome". A message comes up ...
  A: Is there anything I can do to speed up the Windows XP default logon screen? (WinXP) The friendly ...
SP2 service pack CD for XP Pro8/21/2007
  Q: I was trying to install a windows extra software package called - windows printing services for ...
  A: Good question! BTW, Microsoft sends it fairly fast, if you're interested. In the meantime, check out ...
My PC writes where -he- wants; not where -I- want8/20/2007
  Q: When I type in Word or Excel, or even in a Gmail, the "cursor" or mouse jumps, suddenly,and so "I ...
  A: With Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
Computer desktop8/18/2007
  Q: My mother in law's computer is not showing her desktop when she boots up. I have found that if I go ...
  A: Can you start the computer in Safe Mode by tapping the "F8" key when the computer first starts? If ...
Black Screen8/17/2007
  Q: Everytime I turn on DELL.. I get the screen that states there was an error with windows and may be ...
  A: Do you have the Restore?Recovery CD for your computer? If yes, try using that. If you do not have ...
save picture as...8/17/2007
  Q: running Windows XP home. Saving pictures from incoming e-mail by right clicking and clicking on ...
  A: Zoron Profile: Ancient Poster Posted on 11-18-2006 at 10:28:02 PM profil But that's just it... ...
Startup Programs8/15/2007
  Q: Lorry, I saw some of your answers for this, and well. I think I got MyspaceIM to stop loading when ...
  A: Go to Start, Run, type in MSCONFIG, under the Startup tab, any programs that are checked are ...
start up8/14/2007
  Q: been a couple of years since i last got in touch and im still no better now , anyway lorry on ...
  A: How do I remove this message for good which keep coming up,everytime I start my computer.It states ...
numlock key8/14/2007
  Q: Is there a way to keep the numlock key on all the time from boot up to shutdown?
  A: You can change the settings by entering the BIOS. You can go into the BIOS to edit or change the ...
get rid of that icon and its popup in the lower right xp8/12/2007
  Q: I could try to remove an icon from the lower right corner of my xp if I knew which program to ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
ActiveX8/10/2007
  Q: It's been a while since I last emailed you. You have been a big help previously. Suddenly my ...
  A: Check this out: http://msdn2.microsoft.com/en-us/library/Bb250471.aspx ActiveX opt-in One of the ...
ActiveX8/9/2007
  Q: It's been a while since I last emailed you. You have been a big help previously. Suddenly my ...
  A: By any chance, do you have the BETA version of IE7? If yes, try downloading IE7 from: ...
games8/8/2007
  Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ...
  A: The rule of thumb is never have more than one antivirus program running at any given time. Reason ...
games8/7/2007
  Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ...
  A: Am assuming that you have an antivirus program installed, see if you can update it, then run a virus ...
games8/7/2007
  Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ...
  A: It could be a Java problem: 1) Close all your Internet Browser windows. 2) Go to your computer's ...
Internet Explorer problem8/7/2007
  Q: Lorry, I thought I had sent it to you but remember now, not being prompted for the page that asks ...
  A: Glad to hear there were not any viruses, that's a good thing as Martha Stewart would say. Now let's ...
Printer8/6/2007
  Q: Can a Panasonic KX-P2023 printer be run on WinXP Pro? If so, where can I find the correct driver? ...
  A: Not sure if this printer can be used with Windows XP or not. Try going to the following site and ...
Windows repair.8/5/2007
  Q: I have been expecting to have to re-install XP anytime now as there are things missing such as ...
  A: If the above sites don't help and if you do not have a fast connection, you might want to get a free ...
Internet Explorer problem8/5/2007
  Q: Lorry, I thought I had sent it to you but remember now, not being prompted for the page that asks ...
  A: On Windows XP, you will find Internet Explorer listed as Windows Internet Explorer 7 in the ...
Windows repair.8/4/2007
  Q: I have been expecting to have to re-install XP anytime now as there are things missing such as ...
  A: I goofed, sorry, meant to say I would NOT suggest removing SP2 under any circumstances. Later, ...
refresh8/3/2007
  Q: Welcome back from vacation. I was waiting for your return as you are so good and always able to ...
  A: Guess the vacation got the better of me, sorry. This is what you should do, open IE, go to Tools, ...
refresh8/3/2007
  Q: Welcome back from vacation. I was waiting for your return as you are so good and always able to ...
  A: <>Refresh a Web Page: To see the most current information on a web page, simply right click the ...
Temp.Files8/1/2007
  Q: I was checking some folders/files on my system and noticed my Windows/system/temp. folder is HUGE. ...
  A: Defragmenting puts the files and folders back together again, it doesn't remove anything. Have ...
Hard Disk and NTLDR7/6/2007
  Q: I have tried almost everything that the Google Search Engine can do and NTLDR still isn't ...
  A: Check out the following from Microsoft: http://support.microsoft.com/kb/320397 At the following ...
windows looping7/6/2007
  Q: I had to manually shut down windows and now when I try to startup it goes just past the XP screen ...
  A: If you cannot start Windows in regular or Safe Mode, you will have to use the Recovery CD or ...
windows looping7/5/2007
  Q: I had to manually shut down windows and now when I try to startup it goes just past the XP screen ...
  A: It could be one of any different reasons. If you have an antivirus program installed, start Windows ...
Windows XP Audio7/5/2007
  Q: About a week ago, I deleted a bunch of useless programs to make my computer run faster. ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
Windows XP Won't Boot7/4/2007
  Q: I can't get my system to boot. I'm getting a "Resource conflict - PCI Serial Bus controller in slot ...
  A: enderzero 02-16-2005, 12:35 AM Problem solved - moved cards around and played with bios until I got ...
error repair XP7/3/2007
  Q: Please tell me which software is the best for repairing errors in windows XP. Have you heard of ...
  A: What kind of errors are you referring to? To check for viruses, I would suggest the free scan from ...
windows task manager7/3/2007
  Q: 1. I'm trying to get my computer to go faster. I already did a disk cleanup and defragmented my ...
  A: As mentioned earlier, you can safely check the following to remove: Temporary Internet Files ...
windows task manager7/3/2007
  Q: 1. I'm trying to get my computer to go faster. I already did a disk cleanup and defragmented my ...
  A: You can safely check the following to remove: Temporary Internet Files Offline webpages Recycle Bin ...
windows task manager7/2/2007
  Q: 1. I'm trying to get my computer to go faster. I already did a disk cleanup and defragmented my ...
  A: You mentioned that you ran Disk Cleanup and defrag. Check for spyware and/or viruses. I would ...
Desktop Background Issues7/2/2007
  Q: I have been attempting to set one of my pictures as my desktop background, but no matter what ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
Set Config Application needs to close7/2/2007
  Q: Lorry I saw your response to Fahad of 1/9/2005 regarding this problem. I have tried the suggested ...
  A: Asked a friend and they came back with: I'll bet her video shares the main memory and is set to ...
spell check stops working7/1/2007
  Q: I don't know if you can answer this as it pertains specifically to MS Word. I am a writer and I ...
  A: If Word works well until you try to use the spell checker or grammar checker and either of these ...
windows picture and fax viewer7/1/2007
  Q: how do you stop every image from browsing the net being stored on this program.I am having to ...
  A: If you are just viewing the various web sites, nothing should be on the viewer. Are you donwloading ...
idx database file6/30/2007
  Q: Quite of when receiving or sending an e-mail, I get the following message: "A file necessary for ...
  A: Not knowing anything about AOL, I suggest that you ask Steve this question at the following site in ...
Website Problems & Toolbars Issues--Windows XP6/27/2007
  Q: Okay, first of all I want to warn you that I'm not a computer person, like a lot of folks out there. ...
  A: Sounds like you have some virus and/or spyware that is stopping the scans. At this point, I would ...
Website Problems & Toolbars Issues--Windows XP6/26/2007
  Q: Okay, first of all I want to warn you that I'm not a computer person, like a lot of folks out there. ...
  A: Even though you have Norton installed, using Internet Explorer, go to: ...
Internet explorer/ Task manager6/26/2007
  Q: Each time I open Internet explorer and then close out of it, it won't completely close out of my ...
  A: It sounds like you have many Tabs opened at one time, if so: If you close Internet Explorer while ...
Nothing Showing in all programs tab6/26/2007
  Q: When I click on the start tab followed by the all programs tab I find that all the programs have ...
  A: If the programs are on the Desktop, left click one - hold the CTRL key down and click the others, ...
Recover data from Faormatted drives6/26/2007
  Q: I formatted my hrd drive and installed the xp os ,but now i found that i lost my impartant photos ...
  A: Sorry to say, once the hard drive has been reformatted, it was wiped clean. You learned the hard way ...
My IE HiJacked???6/22/2007
  Q: Apparently I have lost my IE or it has been hijacked. If I click on my IE icon I get a blank page ...
  A: With IE opened, go to Tools, Internet Options, under the Connections tab - what is checked? Seeing ...
Internet Connection6/21/2007
  Q: My modem is working fine for my comcast high speed Internet.I am unable to connect to the Internet. ...
  A: That surprises me as Comcast gets the customer online but will noit help if you have a problem with ...
Internet Connection6/21/2007
  Q: My modem is working fine for my comcast high speed Internet.I am unable to connect to the Internet. ...
  A: Sounds like one of the settings is not correct, I would contact Comcast to get the correct ones. Did ...
My IE HiJacked???6/21/2007
  Q: Apparently I have lost my IE or it has been hijacked. If I click on my IE icon I get a blank page ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
mouse hangs in xp6/20/2007
  Q: after getting into windows my mouse(cursor is not moving) gets hanged.i am using xp home with sp2.
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
MIME Attachment6/19/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: As mentioned earlier, I have yet to hear or see the problems you are comcerned with as far as ...
MIME Attachment6/18/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: As a computer tech, I've never heard of or seen problems like you describe after installing SP2. If ...
MIME Attachment6/18/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: WinZip will not cause any problems, it is a good program. I would suggest that you update Windows, ...
wireless laptop connection6/16/2007
  Q: Hope you're doing well(in Florida if I remember correctly), I haven't needed your help for a long ...
  A: Great memory! Things are going okay here, hot but okay. How's everything up in SC? Let's see how ...
recovery disks6/15/2007
  Q: I have an hp pavilion 510c. I need the recovery disks for it. Where can I get them? Thanks ANSWER: ...
  A: At the following site, scroll down until you see "Recovering from Windows XP": ...
PC running slow6/15/2007
  Q: Well there has been a strange problem ,lately my pc has started running very very slowly ,i am not ...
  A: Even though you have McAfee installed, using Internet Explorer go to: ...
Delete partition6/13/2007
  Q: My brother and I used to share a computer on his way, in a weird way I should say. He had 2 copies ...
  A: Check out the following for information: http://www.theeldergeek.com/hard_drives_05.htm I would ...
Registry Cleaners6/12/2007
  Q: I am considering the use of a registry cleaner. Nothing tragically wrong with my PC, except it is ...
  A: Have you checked for spyware? Check out the free version of Ad-aware 2007 at: ...
internet6/12/2007
  Q: When I am online is there a way for me to block people from seeing me online? I was most frustrated ...
  A: The following privacy preferences are available: * Allow ALL: When you select this preference, ...
Internet explorer6/11/2007
  Q: in Internet explorer but whenever i start Internet explorer the same (google) page apperars how can ...
  A: Did you click Apply, then OK? I would suggest downloading Spybot - Search & Destroy 1.4, a program ...
Regedit6/11/2007
  Q: that registry editing is disabled by your administrator.How can i enable Regedit please help me i ...
  A: The purpose of the administrator account is to protect the system from well meaning users changing ...
XP problems with i.e and outlook express6/10/2007
  Q: I.E has the problem that if i try to download somthing the where to box stays blank and then a error ...
  A: Go to Windows Update and download the available updates. With IE opened, go to Tools, Internet ...
windows crashes6/9/2007
  Q: Hi im having a problem at the moment it started a few weeks ago when ever i open a folder for ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
SAFE MODE6/9/2007
  Q: My computer got some spywares that I was not able to remove, so I decided to go to SAFE MODE to try ...
  A: Go to Start, run, type in MSCONFIG, under the BOOT.INI uncheck everything under Boot Options, click ...
Secondary Hard Drive6/7/2007
  Q: I had a problem after re-installing WIN XP. I have a second Hard Drive just for data storage, which ...
  A: Asked a friend and they came back with: I would start with BIOS. If it says there are two drives ...
moniter/website6/5/2007
  Q: I don't know if this is your area but you have helped me a number of times on other issues. When I ...
  A: It does sound like you do need a new monitor and the LCD ones have come way down in price. A wide ...
cleaning up computer6/3/2007
  Q: Lorry; These are my two problems. I understand the small icons at the right bottom are start up ...
  A: Go to Start, Run, type MSCONFIG, under the Startup tab everything that is checked - is starting with ...
error message and hijacked homepage6/3/2007
  Q: I have been having problems trying to launch internet explorer. I always get the message "cannot ...
  A: As soon as you mentioned Kazaa, check for viruses and/or spyware. If you can open Internet Explorer, ...
Deskstop error6/1/2007
  Q: When i boot my PC then entered my password after hearing the windows startup my computer becomes ...
  A: Did you run a scan using Spybot? You can do that without connecting to the internet. Try going to ...
installing sp2 in windows xp5/30/2007
  Q: I am having nothing but trouble installing sp2 which I need for my Zune. It installs part way and ...
  A: Check out the following before reformatting: http://www.edbott.com/weblog/?p=227 You might also ...
Deskstop error5/30/2007
  Q: When i boot my PC then entered my password after hearing the windows startup my computer becomes ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
cannot go into either BIOS or DOS in a xp computer5/28/2007
  Q: I tried to delete the space on hard drive saved for the recovery kit in a sony VIAO desktop to with ...
  A: FDISK is a DOS and Windows utility that prepares a hard disk for formatting by creating one primary ...
cannot go into either BIOS or DOS in a xp computer5/28/2007
  Q: I tried to delete the space on hard drive saved for the recovery kit in a sony VIAO desktop to with ...
  A: Asked a friend of mine and they came back with: Sounds like the boot sector took a licking. If it ...
removing programs5/28/2007
  Q: I am running windows xp home on my home computer. I had installed yahoo messenger and when I try to ...
  A: Uninstalling Yahoo! Messenger from Windows If you want to uninstall Yahoo! Messenger from your ...
Dump Files / Dr. Watson5/28/2007
  Q: I have a few questions should be easy to answer I hope...I am fairly knowledgeable in Windows, ...
  A: Microsoft explains how to disable/enable Dr.Watson at: http://support.microsoft.com/kb/188296 Dr. ...
Keyboard shortcut for new folder5/27/2007
  Q: Is there a keyboard shortcut for creating new folders, as the usual right click, point to new, click ...
  A: Create a Keyboard Shortcut to Open a Folder Published: October 8, 2001 Submitted by Jared Ong, ...
Bypass Windows XP logon Screen5/25/2007
  Q: 1) How can I bypass the windows multiple logon screen and get straight to the start button? 2)My ...
  A: Check out the following for information: ...
Sharing Files Online5/24/2007
  Q: I would like to share files with just one person online. We have some pictures we would like to ...
  A: Using any of the online sharing sites should be safe, as a password is required. Check out the ...
launch appliction on startup5/23/2007
  Q: Is it possible to set an application in Windows XP Pro to launch at logon? If so, how? (I'm pretty ...
  A: The following site explains Launch Programs at Login Without Using the Startup Folder: ...
Windows XP & Norton 3605/23/2007
  Q: I have Windows XP Home edition and recently installed Norton 360. This has slowed my computer down ...
  A: Windows XP does have a firewall program, for what its worth. You could download Zone Alarm, a free ...
need to upgrade windows 95 computer to XP5/22/2007
  Q: ok, so I have this computer that currently has windows 95, I want to upgrade to XP for its superior ...
  A: Check out the following for the Windows XP Home requirements: ...
ati2dag error5/22/2007
  Q: Lorry, you gave me directins today from my last question, it didn't work, the search revealed no ...
  A: The only other thing that I can think of is to check for viruses and/or spyware. Using Internet ...
Ati2gav problem5/22/2007
  Q: I have windows xp, toshiba satellite. Lately, the screen (when left for a period of time) turns into ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
Windows XP Home freezes at startup5/20/2007
  Q: Everything was fine and paf! nothing... Well, not really. At the startup screen, my computer freeze. ...
  A: Check out the following: http://support.microsoft.com/kb/304449 ...
explorer.exe eats 100% cpu5/18/2007
  Q: Hey there. I've been surfing for three days now, trying to solve this annoying problem: when I start ...
  A: Go to Windows Update and download the available updates. Check out the following: ...
cd drive, ie5/18/2007
  Q: 1] i just brought a movie cd and the drive doesnot detect any file it says 0bytes free and 0bytes ...
  A: Windows Media Player requires a player program, like WinDVD. I would suggest downloading Spybot - ...
Starting up xp5/17/2007
  Q: Our pc keeps on wanting to go through the start up process 5 times before finally allowing us ...
  A: I would check for viruses and spyware. Using Internet Explorer, go to: ...
internet explorer 65/15/2007
  Q: When I click to go onto ie6 I get a message in the task bar that says "web site found, waiting for ...
  A: Go to Start, Control Panel, Add/Remove, see if New.Net is there, if yes, remove it. Am assuming ...
Windows XP not loading5/15/2007
  Q: Windows XP is not loading. When I turn the computer on i get: *Start in safe mode *start in safe ...
  A: I would suggest reformatting and reinstalling Windows XP. If you have important data on the drive, ...
enabling of encrypted data5/15/2007
  Q: i got one answer by one other expert that i can reterive that which is encrypted by uninstalling ...
  A: Don't why you were told to uninstall SP2, I would suggest that you ask the "expert" hothis question. ...
IE6 ..Hi Lorry5/14/2007
  Q: i have both firefox and internet explorer 6 and am running xp pro sp2. i have had no problems till ...
  A: Check out the following from Microsoft that explains how to reinstall or repair IE6; ...
programme requesting for cd5/14/2007
  Q: than for your support on my photoshop programme. I finally got it working. My question now is that, ...
  A: Not knowing this program, did some searching - still didn't or couldn't find out if the CD was ...
XP5/13/2007
  Q: Lately, I've found that my computer is going slower. Yes, I installed Microsoft office 2003 and ...
  A: When you download a program, first it is downloaded then you have to install it, unless it is a ...
windows XP5/13/2007
  Q: my previous question was getting too long so I'm posting a 2nd one to make it more organized: In ...
  A: There's two schools of thought regarding leaving the computer on all of the time or turning it off ...
XP5/13/2007
  Q: Lately, I've found that my computer is going slower. Yes, I installed Microsoft office 2003 and ...
  A: Am assuming that you when you say setup icons, that's where you downloaded the prgrams to, correct? ...
Installing a new processor and reactivating WinXP Pro full Retail5/9/2007
  Q: I would like to upgrade my processor from an AMD 3000 to an AMD 3400 and keeping the same ...
  A: You can just swap out one processor and drop in the other. If the machine works, I doubt that ...
program not working5/8/2007
  Q: i am using window xp sp2. mistakingly my brother uninstall a program called ''photo shop'' in my ...
  A: Try uninstalling it completely in Safe Mode. When the computer first starts, keep tapping the "F8" ...
Reinstalling Windows XP PRO5/8/2007
  Q: I have a toshiba laptop and recently got the message unmountable boot volume. Re-installation disks ...
  A: Check out the following for information: http://support.microsoft.com/kb/555302 Regarding your ...
task manager is disabled with registry add5/8/2007
  Q: ! please forgive me for coming straight to the point , my problem on my pc is that my task manager ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
windows xp & new hard drive5/6/2007
  Q: i recently got a new hard drive & put it in my pc then installed windows xp pro but after finishing ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
Power options don't work5/5/2007
  Q: For several months now, my computer will not automatically go to Standy then Hibernate. I can ...
  A: Are you signed on as the administrator? Check ot the following: ...
Power options don't work5/4/2007
  Q: For several months now, my computer will not automatically go to Standy then Hibernate. I can ...
  A: Not sure but check out the following for information: ...
winxp help5/3/2007
  Q: these are some messages i have been gettin SOMETIMES when trying to shut down win xp pro SP2. 1st ...
  A: I would give Spybot a chance, many people, including myself, use bot Ad-aware SE and Spybot - as ...
winxp help5/3/2007
  Q: these are some messages i have been gettin SOMETIMES when trying to shut down win xp pro SP2. 1st ...
  A: Are you using Trend Micro by any chance? Is this a Dell computer? If it is a Dell, try downloading ...
security4/28/2007
  Q: I have installed trend micro virus 2007, enabled windows firewall, installed a program to wipe my ...
  A: Check out the following from Microsoft: ...
No Sound after XP Pro Installation4/28/2007
  Q: After I installed XP Pro on my computer that was using WIN 98, all sound stopped. I am using the ...
  A: I have to ask the obvious, are the wires for the speaker secure? Check out the following: ...
Multiple Users and Management4/28/2007
  Q: I have Windows XP Pro with updates and have an Administrative account with password (I am the admin) ...
  A: Check out the following: http://support.microsoft.com/kb/827467 Error Message: "Office Source ...
Windows XP4/26/2007
  Q: What is the minimum time required to load and shut down windows XP home edition? my laptop takes 45 ...
  A: S. Kirupairajah, Check for viruses and/or spyware. Using Internet Explorer, go to: ...
Windows XP4/25/2007
  Q: I have the various Microsoft Office applications such as Word, Excel, Powerpoint but would like to ...
  A: Am assuming that you want to MS Office on the QuickLaunch Toolbar, correct? If yes, go to Start, All ...
Windows XP4/25/2007
  Q: What is the minimum time required to load and shut down windows XP home edition? my laptop takes 45 ...
  A: Kirupairajah, The startup and shut down times depends on what programs are being started/shut down ...
Hard disk Icon4/23/2007
  Q: I have 2 problems: 1) In My Computer -> C:/ And other hard disk icon is not opening the window on ...
  A: Check out the following for information; ...
My Favorites File4/21/2007
  Q: I am using ie6 and I have a "my favories" files with several files in it. Is there a way that I can ...
  A: Favorites are stored on drive C:\Documents and Settings\'your user name'. Just drag the 'favorites' ...
update4/20/2007
  Q: I have windows XP home edition. It always trys to update but part of the update is an office update. ...
  A: Many brand name computers come with parts of MS Office installed, is that possible in your case? If ...
Some keys on the keyboard do not work4/19/2007
  Q: I have a HP Pavillion notebook with XP installed on it. Some keys on the keypad do not work ...
  A: Not knowing the model number, check out the following: ...
windows XP Microsoft works4/19/2007
  Q: I have 2 computers I recently purchased. I would like to install microsoft office on them both. ...
  A: Sorry to say but yes. Why don't you put MS Office on the computer that you'll be using most of the ...
I.E. 7 on Windows XP Home Edition4/18/2007
  Q: Do I need to update from I.E.6 to I.E.7 ? I have Avant browser on I.E.6 and Mozilla Firefox too – ...
  A: For example, if you wanted to run the free virus scan from Symantec, you would have to use Internet ...
start up menu4/17/2007
  Q: How can I remove things out of the start up window - I have Window XP Profession as my operating ...
  A: Go to Start, Run, type in MSCONFIG, under the Startup tab anything that is checked is starting with ...
sndvol32.exe4/17/2007
  Q: I lost my windows XP CD.. .....how do I get sound on my webcam? it says the 32exe file is missing. ...
  A: Is that you? Just curious. It was out of sync for me also. If you are having sound issues, either ...
I.E. 7 on Windows XP Home Edition4/17/2007
  Q: Do I need to update from I.E.6 to I.E.7 ? I have Avant browser on I.E.6 and Mozilla Firefox too – ...
  A: No, you don't have to but it would be a wise idea to do so - as many sites have to be viewed on IE ...
Recycle Bin Failure4/16/2007
  Q: files I delete do not go to the recycle bin and I don't have delete immediatly checked. I restarted ...
  A: At the following site, scroll down until you see,"Recycle Bin - Deleting Problems": ...
user accounts4/16/2007
  Q: I am trying to delete an account on xp...i have made another account system admin as it required, ...
  A: Are you signed on as the administrator when deleting the other user account? Check out the ...
no sound from my Computer4/14/2007
  Q: Just the other day, i could listen to all the music i wanted on itunes. i got a virus, and ran an ...
  A: When you went to: ...
no sound from my Computer4/14/2007
  Q: Just the other day, i could listen to all the music i wanted on itunes. i got a virus, and ran an ...
  A: Verify that the connections are secure to the speakers and computer. If you ran an antispyware ...
CDR/RW4/12/2007
  Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ...
  A: Did you try what I suggested earlier, regarding removing the checks in Attributes? Another way to ...
Arranging desktop icons.4/12/2007
  Q: I like to have my windows XP desktop icons in alphabetical order. When I right click on the ...
  A: Microsoft explains at: http://www.microsoft.com/windowsxp/using/setup/personalize/organize.mspx#1 ...
folders4/12/2007
  Q: hey sory i accualy meant how do I make multiple folders with the same name on my destop
  A: You cannot have duplicate files names on Windows, you could make subfolders by openeing Windows ...
CDR/RW4/11/2007
  Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ...
  A: To be honest with you, I use Easy CD Creator and/or Nero, found that they were easier to use in ...
Terrible performance after SP2 install4/11/2007
  Q: I just re-installed Windows XP Home on a computer yesterday. I completely formatted the hard drive ...
  A: Check for viruses and/or spyware. Using Internet Explorer, go to: ...
windows media player4/10/2007
  Q: I operate a xp home.It came with a windows media player.I was asked to upgrade to wmp 11.when i ...
  A: Windows Media Player 11 works well with Windows XP. Microsoft Windows XP Home Edition Service Pack ...
backup files4/10/2007
  Q: is there way to backup.all my files music,video,photos?
  A: You could use the Windows Backup by going to Start, Programs, Accessories, System Tools, Backup ...
XP Sluggish4/9/2007
  Q: I have Windows XP Home edition on a Dell tower PC. I have the PC for about 3 years. I've noticed a ...
  A: Check for viruses and/or spyware. Using I neternet Explorer, go to: ...
Windows XP crashing- device driver problem?4/8/2007
  Q: my name is Hannah. I have a Toshiba laptop that's a couple of years old, with a pretty good ...
  A: Even though you Symantec installed, I would suggest is to open Internet Explorer, go to: ...
XP Display4/8/2007
  Q: I have tried starting in safe mode but after selecting this mode nothing is displayed
  A: Am trying to figure out where you mean. If you right click, choose Properties, there is nothing like ...
windows xp strat up problem4/6/2007
  Q: my windows xp is rebooting continuously. It asks for a safe mode boot up, but when i choose any safe ...
  A: If you cannot start the computer in either safe or regular mode, you will have to use the Restore CD ...
Problem I sure would appreciate your help on......4/6/2007
  Q: I am getting strange screens from Windows XP that come up when I start and shut down my laptop ...
  A: Check out the following regrding bypassing the sign in: http://windowsxp.mvps.org/autologon.htm ...
windows xp strat up problem4/5/2007
  Q: my windows xp is rebooting continuously. It asks for a safe mode boot up, but when i choose any safe ...
  A: It's possible that the W32.Blaster.Worm is on the computer. You can download a tool to remove it ...
Cannot open internet shortcuts4/5/2007
  Q: Once again I need your patient help.I hope you have some suggestions. I cannot open any internet ...
  A: After clicking Tools, Folder Options, File Types, scroll down until you see "URL" on the left side - ...
Cannot open internet shortcuts4/5/2007
  Q: Once again I need your patient help.I hope you have some suggestions. I cannot open any internet ...
  A: Links Do Not Work in Outlook, Outlook Express, Microsoft Word, Excel, IE Explorer * Outlook, ...
Pop up Blocker and Information Bar4/4/2007
  Q: I would like to remove the pop up blocker and information bar. These drive me crazy. Is there ...
  A: Try going to Windows Update and download the available updates. Do you have the BETA version of IE7? ...
passwords keep disappearing!!4/3/2007
  Q: and they all have a password because my teen is punished from using the computer, and he sneaks on ...
  A: I would suggest changing the passwords on the different users. To change a user's password ...
winxp memory4/3/2007
  Q: I purchased a Gateway FX530xm..I paid for 2048mb of memory. I tried to save a cnet lesson page. This ...
  A: To verify the memory, go to Start, All Programs, Accessories, system Tools, System Information, look ...
RAM on XP4/3/2007
  Q: I help quite a few people with PC issues myself, and sell a few 2nd hand parts,often get asked if I ...
  A: As you mentioned that you help quite a few people with PC issues yourself, that you knew the basics ...
Pop up Blocker and Information Bar4/2/2007
  Q: I would like to remove the pop up blocker and information bar. These drive me crazy. Is there ...
  A: If you are talking about the pop-up blocker that comes with Internet Explorer, you can disable it by ...
RAM on XP4/2/2007
  Q: I help quite a few people with PC issues myself, and sell a few 2nd hand parts,often get asked if I ...
  A: Do you have any specific tweaking tips? Here are some basic rules you should follow: * ...
hal.dll4/1/2007
  Q: My laptop is not working. when I start it up, the screen goes black and the following words appear " ...
  A: If the fan isn't working, you might want to take it to the local repair shop and see what they can ...
Error on start up4/1/2007
  Q: hope you can help. On starting windows (XP pro) I always get a pop up error message. It doesn't ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
Errors in Windows XP 20034/1/2007
  Q: This Satyam Dollani form Mumbai(INDIA) Am getting a problem when am starting my PC. The problem is ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
hal.dll4/1/2007
  Q: My laptop is not working. when I start it up, the screen goes black and the following words appear " ...
  A: Try starting the laptop in safe mode by tapping the "F8" key when the laptop first starts. Once in ...
Error activating Windows XP pro3/31/2007
  Q: I have a Dell 600m computer that came factory with XP home. I needed to upgrade to XP pro because I ...
  A: Asked a friend for their advice, they came back with: I recently did two "new" installations of XP ...
blank desktop3/31/2007
  Q: I have searched this already and read the topic on it. When I go to log in and the screen shows up, ...
  A: Go to Windows Update and download thew available updates. Check out the following from Microsoft: ...
Browser problem?2/16/2007
  Q: I'm so sorry to be a pain!! I did as you suggested and went to Symantec and did the scan - it ...
  A: You are not a pain, just wish I could help you further. Am glad to hear that Spybot caught some ...
Browser problem?2/16/2007
  Q: I took your suggestion and downloaded Spybot S & D 1.4 and I ran the scan. Spybot did find a few ...
  A: At the following site, scroll down until you see, "Unable to view secure Web sites (such as online ...
Browser problem?2/15/2007
  Q: I need your help. I have XP Home on a Dell Dimension computer. I am retired and have been using my ...
  A: Go to Windows Update and download the available updates. There quite a few of them the other day. ...
remove windows xp professional2/15/2007
  Q: i want windows xp home ed and my brother has to operating systems on her how do i remove windoes xp ...
  A: Follow these steps to uninstall Windows XP! 1. Go to >Choose Start >Control Panel >Add or Remove ...
hp startup2/11/2007
  Q: I think I am having the same problem as the other 2 post from today. When I try and start up, I get ...
  A: If you cannot start the computer in either regular or safe mode, it's time to use the ...
startup on hp pavilion 753n2/11/2007
  Q: i restarted the computer and the hp invent screen will pop-up but then a black screen will appear ...
  A: Check out the following: ...
startup on hp pavilion 753n2/11/2007
  Q: i am having a problem starting up my computer, when i turn on my computer a screen will pop-up ...
  A: Start the computer in Safe Mode by tapping the "F8" key until given various ways to start Windows. ...
WinXP Pro2/10/2007
  Q: I played "expert" myself for 3 years- Netscape. Now I have my ownI installed Win XP pro w/sp2 on a ...
  A: It could be happening for a few differnt reasons. The first thing I would try is starting safe mode, ...
Windows defender2/9/2007
  Q: I get a message that says "Windows Defender - Application failed. A problem caused windows ...
  A: Do you have the Beta version? Try uninstalling it, defrag, then install Windows Defender from the ...
D drive2/8/2007
  Q: ( When i put a blank cd in it is saying : D Drive: Is Not Accessible Incorrect Function Can you ...
  A: Check out the following for information: ...
D drive2/8/2007
  Q: I am no longer allowed to write cd's to my disk in the "d drive". It is saying i have 0 bytes in ...
  A: Are you surwe there is no CD in the drive now? Try updating the drivers. Drivers are frequently ...
computer cpu usage 100%2/6/2007
  Q: when i go to get on the internet it takes about 15 minutes to load the first page and my computr cpu ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
Right click menu2/6/2007
  Q: when I right click the mouse the block menu has a "add" I guess that appears near the bottom <<< ...
  A: Downlaod HijackThis 1.99.1 from: http://www.download.com/HijackThis/3000-8022_4-10379544.html The ...
page can not be displayed2/5/2007
  Q: i am unable to get to this page: http://adwords.google.com/ i can get everywhere else online. I have ...
  A: If you are paying for it and you couldn't get to the site for over a year, makes me wonder. Try ...
Can't Log in to Windows2/5/2007
  Q: I asked another user and got an automated response saying this question had already been answered ...
  A: Wasn't sure so I asked a friend for their advice, they came back with: I've never heard of Windows ...
Right click menu2/4/2007
  Q: when I right click the mouse the block menu has a "add" I guess that appears near the bottom <<< ...
  A: Check for spyware. I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes ...
internet connection2/3/2007
  Q: My husband and I set it so we could each use the computer under ourselves - not together. I don't ...
  A: The first thing that comes to my mind is to check for spyware. I would suggest downloading Spybot - ...
File deletion.2/2/2007
  Q: Lorry thanks for that, I have downloaded and run the spyware program it found many errors and fixed ...
  A: Followup 2-2-2007 5:15PM Hi Robert, Check out the following: ...
File deletion.2/2/2007
  Q: Lorry thanks for the imediate response. the file in question is a jpeg image file 148kb. when I open ...
  A: Sounbds like spyware. I would suggest downloading Spybot - Search & Destroy 1.4, a program that ...
Task bar Problems1/31/2007
  Q: My computer seems to be running a lot slower lately than before. I was told by a friend that the ...
  A: If you have a brand name computer, there are things that must start with the computer, otherwise it ...
Windows Media Player1/31/2007
  Q: I am writing you to ask you a question regarding my Windows Media Player. Recently I downloaded some ...
  A: What version of wmp are you using? You can download wmp11 from: ...
Windows resources1/30/2007
  Q: Ontario and I suspect you are somewhere in the good ol' U.S. of A., some distance away I'm sure! ...
  A: I'm here in SW Florida, USA. Have a few friends up in Toronto from when I had a yarn business, used ...
Windows resources1/30/2007
  Q: Lorry - I can't thank you enough for your wonderful assistance. You have no idea how good it feels ...
  A: Regarding the error message with NOD32, I would go to their site and click either Support or Contact ...
Win XP1/29/2007
  Q: Hey Lorry, I have a Win 2000 Pro OS & Win XP Home OS in seperate partitions under the same 80 ...
  A: I would suggest doing a clean install of Windows XP PRO and use just the one partition, as the drive ...
Windows XP problems1/29/2007
  Q: My system is a privately-built PC, Windows XP Home, SP2, P4, IE, OE, loads of RAM and lots of hard ...
  A: How do I uninstall the NOD32 antivirus system? NOD32 can be uninstalled directly from the Start ...
video1/28/2007
  Q: ------------------------------------------- Hello , I wonder if you can help here - Whenever I ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
Windows XP problems1/28/2007
  Q: My system is a privately-built PC, Windows XP Home, SP2, P4, IE, OE, loads of RAM and lots of hard ...
  A: Even though you have NOD32 installed, I would suggest using Internet Explorer and go to: ...
change XP password1/27/2007
  Q: sorry to ask , but i need your help ASAP. because this is urgent. my computer operating system is XP ...
  A: since your the only one that dare to help me(the others only give me auto reply),i really appreciate ...
dvd/cd burner1/26/2007
  Q: i can not burn anything anymore. when i go to window media player to burn a cd, it tells me to ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
fax from my DSL1/26/2007
  Q: I am running XP Pro service pak 2 accessing the internet via Qwest DSL modem (ActionTek GT 701R). ...
  A: Q: Someone told me I can't fax using a DSL (Digital Subscriber Line) or cable modem connection. Is ...
service pak 21/25/2007
  Q: I have windows xp and am currently using service pak 1 I would like to know how to install service ...
  A: You can download SP2 from Windows Update or you can order the CD with SP2 for free from: ...
XP Key1/25/2007
  Q: How can I know the CD Key from the CD as the key is lost
  A: Check out Magical Jelly Bean Keyfinder v1.51 at: http://www.magicaljellybean.com/keyfinder.shtml I ...
error report when loading new program1/23/2007
  Q: I am loading a new program (Beauty Advisor by Mary Kay)on my new laptop. I have loaded this program ...
  A: Go to Windows Update and download the available updates. Get any updates from Beauty Advisor by Mary ...
memory leak?1/22/2007
  Q: I was told that I may have some memory leak. What or how should I start handeling this, please? I ...
  A: Problems with Virtual Memory It may sometimes happen that the system give ‘out of memory’ messages ...
Win XP1/22/2007
  Q: I realize that I should backup everything but what if I don't have the MS Office CD and just have ...
  A: Is your computer a brand name one that came with MS Office installed? If yes, you should have a ...
Win XP1/21/2007
  Q: My current OS is Windows 2000 Pro. I would like to perform a clean install of Win XP but I am ...
  A: I apologize for not answering sooner but I could not get to the AE site. If you do a clean install ...
deleting a program1/20/2007
  Q: ------------------------------------------- The text above is a follow-up to ... Hello again Lori ...
  A: Try doing it in Safe Mode. To get to Safe Mode, keep tapping the "F8" key until given a choice of ...
memory error1/20/2007
  Q: sometimes when i shut down my laptop, i get this error message memory could not be read(along with a ...
  A: It could be bad memory or a bad program. Try running the Windows Memory Diagnostic tool found at: ...
Missing File1/20/2007
  Q: I regularly run the NortonSystems diagnostic to find and fix problems in Windows. I can use the ...
  A: There are two options for correcting this error: * Copy Gapi32.dll to where WinDoctor expects ...
deleting a program1/20/2007
  Q: I am triyng to uninstall Outlook Express 6.0 ( I must uninstall it as it is very unstable - I got a ...
  A: You cannot remove Outlook Express but you can repair or reinstall it, reason being is that Outlook ...
error message1/19/2007
  Q: I have XP home edition. On boot up I get this error message in a box. "THE PROCEDURE ENTRY ...
  A: Member since: November 06, 2006 Total points: 816 (Level 2) Points earned this week: 15 6%Best ...
System date changes1/18/2007
  Q: ) My system date and time eventually resets to 1 Jan 1980 at 12:00 AM when I hibenate or restart ...
  A: Check for spyware. I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes ...
Uninstalling Google Earth1/18/2007
  Q: I tried what you suggested and got different results, but still have the program Google Earth on my ...
  A: Did you try removing via the Add/Remove first, before the renaming? Sometimes you have to reinstall ...
Uninstalling Google Earth1/17/2007
  Q: I downloaded the program Google Earth on my computer running Windows XP Professional. Now after ...
  A: How do I uninstall Google Earth? First, please try following these steps: 1. Click on "Start" > ...
Sound Recorder has vanished1/15/2007
  Q: I wasn't too clear in my first question.My sound works fine,it's just that the MS Sound Recorder ...
  A: Check out the following: ...
Remove drives from SendTo menu items that don't have shortcuts1/15/2007
  Q: I have some drives in the Explorer SendTo menu that I want to remove that do not have shortcuts in ...
  A: How do I add or remove items in my SendTo shortcut list? When you right-click a file and choose ...
Sound Recorder has vanished1/15/2007
  Q: I was trying to open a "blonde joke" from a website,and found that Sound Recorder is not anyway on ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
Adiministrator acnt1/14/2007
  Q: I was just navigating the internet and all of us sudden the computer closed and when I rebooted the ...
  A: The first thing to do i s go to Windows Update and download the available updates. After that, I ...
error messages1/14/2007
  Q: I will try to explain my problem as short as possible. I have a gateway computer a little over a ...
  A: Was thinking it might be the memory but wasn't sure, so I asked a freind for their advice. They came ...
New Browser Problems1/13/2007
  Q: I use many browsers. I have two browser problems. 1. Two new browsers I have used seem very useful, ...
  A: Go to Windows Update and download the available updates. If SP2 is listed, by all means download it, ...
XP Freezes1/11/2007
  Q: Sorry about this Lorry Thanks for your previous response. I've actually just spotted that if I leave ...
  A: What one anti-spyware program, another one usually catches. So if you used Ad-aware SE, it might be ...
XP Freezes1/11/2007
  Q: All of a sudden, my PC has started playing up. It starts to load Windows XP Professional and then ...
  A: Can you start the computer in Safe Mode by clicking the "F8" key when it first starts? If yes, run a ...
windows xp home1/10/2007
  Q: I have already run anti-virus and anti-spyware and nothing was found. When I reset the resolution, ...
  A: I was stumped so I asked a friend for their advice, they came back with: It could be that something ...
windows xp home1/10/2007
  Q: Everytime I click on the icons to open the program, the font doubles in size for everything. A sign ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
selecting a music file/ it wont play selected1/9/2007
  Q: useing win xp service pack 2 how can i resolve this without installing xp all over again. i have ...
  A: Go to Windows Update and download the available updates. I just tried playing a group of songs with ...
usb device not recognized1/9/2007
  Q: i have windows xp and a dell dimension b110 i recently purchased a nanno i pod and cannot download ...
  A: The first thing to check is to see if there driver updates by going to the manufactures site. Verify ...
Windows XP & Media Player 111/8/2007
  Q: I have Windows XP and Windows Media Player 11 on my computer. I have ripped several music cds on to ...
  A: Q.Why am I having problems burning an audio CD? A.If your computer is running Windows XP, take the ...
Screen Saver does not activate1/8/2007
  Q: I have a question relates to the screensaver. I have followed what I think is the proper procedure ...
  A: The Only thing I can think of is to check for spyware. I would suggest downloading Spybot - Search & ...
Hanging screens1/8/2007
  Q: The problem I'm having is with a Dell Dimension ,2350 Home Edition : I have used 1/3 of the memory . ...
  A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ...
StandBy, Win XP1/7/2007
  Q: I recently re-installed Win XP. StandBy is no longer possible because the StandBy button is ...
  A: Check out the following: ...
WINDOWS XP HOME TAKES A FEW TIMES TO BOOTUP1/7/2007
  Q: When I try to boot up Win XP Home lately it takes up to 6 times before it it ready for use. Usually, ...
  A: Go to Windows Update and download the available updates. Check for spyware. I would suggest ...
Task Manager1/7/2007
  Q: I am having problems with Task Manager, very similar to the question from a previous computer user ...
  A: That surprised me also that pacs-portal wasn't available, for now anyhow, perhap[s they are updating ...
Am I in a loop??1/7/2007
  Q: When I start my computer it goes thru its phases bringing up the windows logo and then it cuts out ...
  A: In Safe Mode, do a virus scan. I'm assuming that you have an antivirus program installed. If that ...
Runtime errors1/6/2007
  Q: Lorry. All the Ad-aware program found was cookies. Should I absolutely remove them? (there were ...
  A: Followup 1-6-2007 9:25PM Hi Shaele, Asked my brother for his advice, he came back with: The ...
Runtime errors1/6/2007
  Q: We are using Windows XP and switching from one user to another (from the admin user to a second ...
  A: Very possibly, but not always the case. With Internet Explorer opened, go to Tools, Internet ...
add/remove program1/5/2007
  Q: when i go to control panel. add/remove program it will dislay "list is being propagated" but it ...
  A: Go to Windows Update and download the available updates. Right-click a blank spot on the desktop, ...
windows picture and fax viewer1/5/2007
  Q: sorry i couldn't make it work but thinks or trying. i think my problem is i don't reaqlly know ...
  A: Another way to remove all pictures, is to go to Start, Programs, Accessories, Windows Explorer, ...
XP1/5/2007
  Q: I took the option of placing shortcuts in the send to folder by dragging and dropping. I felt more ...
  A: Perhaps you should try the other way: •Point to New on the File menu, and then click Shortcut. ...
windows picture and fax viewer1/5/2007
  Q: how can i delete all the things that appear in my windows picture and fax viewer at one time. ...
  A: You want to remove all of the pictures you have viewed on the Windows Picture and Fax viewer? The ...
xp home edition won't run1/4/2007
  Q: Using the other disk would mean that booting up from the "applications cd" will lose all my work, ...
  A: If you have work on the computer that you want to save, I would suggest taking it to the local ...
home wireless network in XP1/3/2007
  Q: My brother and I each have WinXP Home laptops connected to the Internet through a wireless DSL ...
  A: I don't know that much about networks, sorry. Am sure that someone at the following site can answer ...
Closing Windows Pages1/3/2007
  Q: Since upgrading to IE7 ( I have windows XP ) every time I shut down any window be it on the internet ...
  A: Try going to Windows Update and download the available updates. Check for spyware. I would suggest ...
Working in background1/3/2007
  Q: My system seems to be working in the background a lot lately. Is there any way that I can set it up ...
  A: By pressing CTRL-ALT and DELETE keys, you can see what is running. Have you checked for spyware ...
Monitor goes black..1/2/2007
  Q: I will try that, but I really hope it isn't that since this monitor (Dell 17" LCD 1704FPV) is only ...
  A: When you unplug and plug, that might do it as the connections might be loose. If not, contact Dell ...
XP1/2/2007
  Q: The object of my question is to enable documents/folders to be sent to other laptops on a Wan in my ...
  A: To add a destination to the Send To menu, you must add a shortcut to the SendTo folder. To do this, ...
error message12/31/2006
  Q: they all went into quarantine. About a month before all this, I was getting the microsoft error ...
  A: Not knowing which error message you are getting, and trust me, there are quite a few, I would ...
formatting win xp pro12/31/2006
  Q: I need to wipe out winxp pro and reinstall win 98 se, I know it sounds crazy but I have graphic ...
  A: Did you check out the following for information: http://support.microsoft.com/kb/314106 How can I ...
lost shortcut12/30/2006
  Q: I've lost or deleted the desktop icon that appears in the area immediately to the right of the start ...
  A: If the icon is still on the Desktop, left click it and drag to the Quick Launch(next to the Start ...
winxp powering off12/29/2006
  Q: Recently I need to do a reinstallation of win xp pro. in my computer. But after the installation, it ...
  A: Go to Windows Update and download the available updates. If you press the CTRL, ALT and DELETE keys, ...
Windows Log On.12/29/2006
  Q: I got my laptop back from the geek squad at best buy. Well I prefer the logon screen rather than ...
  A: Changing Windows XP Login Screen By default Windows XP displays the Graphic login screen with ...
Start menu12/27/2006
  Q: I have gone into the start menu to disable a few things to see if my start up gets faster........I ...
  A: To verify if a program is required or not on startup, check them out at one of the following sites: ...
Problem with Windows XP12/27/2006
  Q: I have a problem with Windows Xp... whenever i installs some new software, my windows get corrupted ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
windows reinstall/repair12/27/2006
  Q: i need to reinstall or repair damaged files in my windows xp home edition. but i bought the cisnet ...
  A: Recovering Your Computer What is System Recovery: System Recovery can be done by using the hard ...
Home Networking & file sharing12/24/2006
  Q: Lorry -- I have a desktop and laptop which I have on a wireless network in my home. I have set my ...
  A: I don't know how one file in a folder can all of a sudden become off limits in a simple peer to peer ...
Internet Explorer IE 7.012/24/2006
  Q: I have sony vaio laptop VGN-55BG, with home edition XP. Last week I downloaded IE 7.0 & since then I ...
  A: The first thing I would do is open Internet Explorer, go to Tools, Internet Options, under the ...
Internet Explorer 6.012/22/2006
  Q: My Favorites in IE6.0 start out in alphabetical order, then half way down the list when I get to Z ...
  A: Alphabetize Your Favorites If your list of Favorites gets unruly, you can put it in alphabetical ...
remove preocesses12/20/2006
  Q: How you doing i was wondering whut were sum processes in the process tab of Windows Task Manager ...
  A: Check out the following for information: ...
system restore problems12/20/2006
  Q: ------------------------------------------- The text above is a follow-up to ...Hi Lorry you don't ...
  A: I got mixed up with the answers, I meant to say that I asked a friend for any suggestions they had ...
system restore problems12/19/2006
  Q: I had to do a system restore previous to the system restore I uninstalled Roxio(the Sony multi-media ...
  A: If its uninstalling programs you want to do, check out Ashampoo UnInstaller Platinum 2.5 at the ...
Error message12/19/2006
  Q: I have already scanned for virus with McAfee and found nothing amiss. Same with AVG Ant-Spyware, ...
  A: Create a New User Profile in Windows XP Home Edition 1.Log on as the Administrator or as a user ...
Error message12/16/2006
  Q: Whenever I do a Windows Search, an error message appears reading, "Windows Explorer has encountered ...
  A: Your user profile is corrupt and it's a shame you didn't see the following site before you did ...
Slow Computer12/16/2006
  Q: I've recently-as in for a month-had a slow computer. When ever I do things that concern Shockwave, ...
  A: With Internet Explorer opened, go to Tools, Internet Options,under the General Tab click Delete ...
System Restore12/15/2006
  Q: What the problem? Thank You
  A: System Restore does not work in Windows XP If System Restore does not work in Windows XP, make sure ...
playing dvd in xp windows12/14/2006
  Q: why do I get a message that says no dvd decoder installed. How can i correct it.
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
XP startup issues12/10/2006
  Q: I have XP home on my hp notebook, and it will not start up past the blue welcome screen. It will ...
  A: First of all, if Windows XP is registered to you, you should be able to contact Microsft for another ...
Sound Files12/9/2006
  Q: I run Windows XP Home Edition Version 2002 on my home computer I want to record an analog sound ...
  A: Check out Spin It Again at: http://www.jakeludington.com/offers/ Check out the following also: ...
XP12/9/2006
  Q: Lorry My XP may be corrupted either by a virus or a freeware utility download. My system restore ...
  A: If you can start the computer in regular mode, open Internet Explorer and go to: ...
Windows XP won't boot! Help Me please12/7/2006
  Q: Well, I can't even get to that point, it is just froze on the Microsoft XP screen. It won't do ...
  A: Check out the following: http://support.microsoft.com/kb/310994 Not sure if you can put the above ...
Windows XP won't boot! Help Me please12/7/2006
  Q: I have an IBM thinkpad that has Windows XP pro on it. But just the other day, I tried to turn it on ...
  A: If you can start it in Safe Mode, do so and run a virus scan, am assuming that there is an antivirus ...
internet explorer and some non-web based applications display a white background.12/6/2006
  Q: Maybe my computer is just irreperably screwed up. Do you have any other ideas?
  A: The next would be to reinstall or repair Internet Explorer and Outlook Express in Windows XP ...
internet explorer and some non-web based applications display a white background.12/6/2006
  Q: It didnt fix the color problem, but it did find some other bits of malware that AVG and adaware ...
  A: Check out the following: http://support.microsoft.com/kb/307855 ...
internet explorer and some non-web based applications display a white background.12/5/2006
  Q: 0) and some of my programs, in that they display a white background instead of the colored one that ...
  A: Do you have the latest Windows Updates? Check for spyware, I would suggest downloading Spybot - ...
missing tabs from properties12/5/2006
  Q: first of all thanks for reading this. The problem i have may be related to a faulty registry - the ...
  A: Did you check for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy 1.4, ...
WIn XP Pro and MS Office problems12/4/2006
  Q: I have had the 'uninstallation of the patch package is not supported' message which I solved by ...
  A: I was hoping that my friend would of answered my request for their help by now, but, they haven't. ...
windows xp issue12/4/2006
  Q: i have a yellow triangle with a black apostrophe in it that blinks constantly on my task bar saying ...
  A: Even though you have Norton installed, using Internet Explorer, go to: ...
power monitor12/4/2006
  Q: I am using xp home edition. in the screen saver application down towards the bottom there is the ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
help12/2/2006
  Q: my screen has flipped to a horizontal display dont know what i did can you help tried finding it in ...
  A: My screen is sideways Q. I attempted to press CTRL + ALT + DELETE to bring up the task menu but ...
Read Only11/30/2006
  Q: When I attempt to copy data to a CD-RW disc, it shows as read only, and I can't get it to change the ...
  A: In Windows Explorer, change the attributes before transferring the file/folder to a CD. If already ...
Duplicate files11/29/2006
  Q: I'm a member of All Experts too in the field of Canadian mining stocks. I'm a simplicity nut and I ...
  A: Check out Duplicate Finder 3.0 build 3005 that you can try for free - trial period: ...
VirusBurst11/28/2006
  Q: I am infected by VirusBurst. I have tried automated and manual removal instructions given here: ...
  A: Symantec has removal instructions at: ...
Computer continuously reboots11/27/2006
  Q: Lorry, I have a PC running Windows XP Home Edition and it continuously reboots when I turn it on. ...
  A: If you can start the computer in safe mode, do so and run a virus scan(am assuming that you have an ...
windows xp startup11/27/2006
  Q: When trying to startup my pc wont startup , goes to startup options, and last known, safe mode, and ...
  A: If you cannot start the computer in regular or safe mode, I suggest that you take it to the local ...
NTVDM CPU11/26/2006
  Q: System restore was one of the first things I did, even before asking for help. Thanks again ...
  A: Still haven't heard from my friend and the only thing I can think of is to install these games. ...
win pro11/26/2006
  Q: a friend of mine is running win xp pro on a pc that looks like it was made up by someone before he ...
  A: It could be just dust under the case or something else. It's What's Inside That Counts. If you take ...
favorites11/26/2006
  Q: At my office, XP Professional, I seem to have separate favorites for IE and for Windows Explorer. ...
  A: Are you talking about having Favorites listed twice in Windows Explorer or Internet Explorer? Try ...
problem when booting up my home pc11/24/2006
  Q: I checked out your link. But i am worried about creating and using the setup disks because i dont ...
  A: By creating and using the setup disks should not remove any data from the computer. To resolve ...
slowed down11/24/2006
  Q: my windows xp 2000 suddenly slowed down 1 day and i reinstalled windows and got all the softwares ...
  A: You could try reinstalling by doing a clean install. Do you have the latest updates from Microsoft? ...
NTVDM CPU11/23/2006
  Q: I just finished the http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym site check. ...
  A: Glad to hear the computer is clean of viruses, the other thing I canthink of is to check for ...
Windows Update11/23/2006
  Q: It's me Sanju again. this time I want to know where all the windows updates are located in system. I ...
  A: A friend gave me this information quite awhile ago: I recommend Autostreamer 1.0.33 this ...
NTVDM CPU11/23/2006
  Q: For years and with many computers we have been playing a free Heart and Solitaire game with no ...
  A: From what I've read on this, it could be virus or spyware related. Using Internet Explorer, go to: ...
XP pro repair11/23/2006
  Q: .. I need to repair my copy of xp pro. Using the cd to boot up and selecting repair sounds amazing, ...
  A: Are you getting any errors? If yes, what exactly? It's possible that the hard drive is no good, they ...
Computer problem11/22/2006
  Q: I bet you're always taking the brunt of people's computer problems, but I've bot a tricky one and ...
  A: Asked a friend for their advice, they came back with: I'd recommend that he try to run the computer ...
kazaa11/22/2006
  Q: i cannot uninstall kazaa off of my computer. it opens every restart or startup. i never use it. its ...
  A: Check out the following for information and tool to remove Kazaa: ...
Need help!11/21/2006
  Q: I think I crashed my system. I installed a new video card and had problems using it. It caused my ...
  A: Asked a friend for their thoughts, they came back with: I think I would put the old card back in ...
xp pro11/21/2006
  Q: Lorry - Reading a book on windows xp pro I came across a program listing "netmeeting" which I do ...
  A: Using your PC and the Internet, you can now hold face-to-face conversations with friends and family, ...
Widows XP error11/21/2006
  Q: My pc (OS: Windows XP Home Edition) will suddenly turns off after a very quick long messages that ...
  A: Start the computer in Safe Mode by clicking the "F8" key until you get a screen with various ways to ...
start up menu11/20/2006
  Q: How can I regain the start up menu on my xp program. the one at the bottom left of my ATT YAHOO ...
  A: If you are talking about the program's icons next to the Start button, that's the Quick Launch. To ...
AOL Freeze11/20/2006
  Q: When working with AOL (XP Home) my computer will freeze for about 10-15 seconds, how can I stop ...
  A: Try the following, double click My COmputer, right the C Drive, choose Properties, under the Tools ...
My Music Folder Problem11/19/2006
  Q: Hey!! Recently, I've been copying music from random CDs I've made to my hard drive using Windows ...
  A: Once you have renamed them and put them in their own folder, they shouldn't be going back to the ...
Windows xp startup problem11/18/2006
  Q: I've got a computer that will not start. Every time the power it turned on, the system says that ...
  A: Start the computer in Safe Mode by tapping the "F8" key when you first start the computer. Do that ...
Standby11/17/2006
  Q: I burned my first CD and it worked fine, but since then when I put my computer into standby the fan ...
  A: Jedi Master ANet Staff (950 Posts) ANet Staff (950 Posts) 10/25/2006 2:02:43 PM Win XP Pro and ...
Power Point11/17/2006
  Q: I have created a presentation with power point and when I add a song from my library, the ...
  A: According to the following site, MP3 is the format for the music: ...
svchost.exe problem11/15/2006
  Q: Hey Lorry, Why this file made? What is the use of this file? Why this file consume soooooooooo much ...
  A: It is not unusual to have two or more instances of svchost.exe running at any given time. Since you ...
Windows firewall11/13/2006
  Q: I was looking at my windows firewall program and in the exceptions tab is a list of web sites that I ...
  A: You could go to one of the following sites to verify that the programs starting with the computer ...
cd burning11/13/2006
  Q: Please, could you please explaing how i can burn my own cd with window media player. i have ...
  A: Microsoft has answers to how to burn CDs and lots more at: ...
Offline11/13/2006
  Q: I'm new to Windows XP. I have the computer connected to the Internet via DSL. About half the time ...
  A: Offline Viewing Options For a New Offline Web Page: When you make a new Web page available for ...
Win. Xp11/12/2006
  Q: I'm using win. Xp home Addition. There was always a cookie folder in Document & sitting, but lately ...
  A: The function of each file is different. Security stores information about security. The SAM file ...
pictures11/11/2006
  Q: I used to be able to download pictures from my cameras card straight to the computer by plugging it ...
  A: Without knowing the brand and model number, it would be hard for me suggest anything. Perhaps ...
error message11/11/2006
  Q: When we go to yahoo to play a game, sometimes when we get into a spades game room, we join a game ...
  A: Not sure what is causing this to happen. Try this, with Internet Explorer opened, go to Tools, ...
Windows XP Pro doesnt load11/11/2006
  Q: From John
  A: This issue is often caused by either an incorrect setting in BIOS or a bad boot device, such as a ...
language11/10/2006
  Q: however the language on all the toolbars and fonts is mostly all some sort of asian language. I ...
  A: If Englishj is on the computer, you should be able to open the Control Panel, double click Regional ...
High PF Usage11/10/2006
  Q: I am still suffering from this problem. I have online scanned my system on symentec site. The result ...
  A: Try downloading HijackThis 1.99.1 from: ...
XP Pro Remote Desktop Connection and DOS11/9/2006
  Q: Not sure what category to ask this question. I run a DOS based database program (Dbase III Plus) ...
  A: Check out Remote-Anything at: http://www.snapfiles.com/Shareware/network/swremote.html Q.Can I run ...
D:11/9/2006
  Q: okay for some strange reason i cannot find my D: anywhere on my comp i cannot run any discs i cannot ...
  A: Restore Missing CD or DVD Drive Reports have filtered in that CD or DVD drives will suddenly cease ...
cant find PROPLUS.MSI file11/8/2006
  Q: I've tried this already...think i saw this link on another website...should i just go ahead and ...
  A: You tried everything listed on the above site? Office 2003, Office XP, and Office 2000 provide the ...
Not responding boxes11/8/2006
  Q: when i open a program like WMP or Messenger i get a message straight away saying that it is not ...
  A: Are these programs starting with the computer? If yes, it might be too much for your system to ...
Linker Response extensions appear in my Start Menu11/8/2006
  Q: Suddenly, many of my start menu items have .lnk attached as a suffix to ther name. Example, ...
  A: Have you checked for spyware? I would suggest downloading Spybot - Search & Destroy 1.4, a program ...
Windows Sizing11/7/2006
  Q: Many times when I have two windows open and tiled while using IE (and sometime in other ...
  A: Q: When I open my Internet Explorer it opens in a minimized version. How can I fix it so it opens up ...
Not responding boxes HELP!!!!!11/7/2006
  Q: When i start my computer and open programs like MSN Messenger, WMP11, and Internet explorer i have ...
  A: Are these programs starting with the computer? If yes, it might be too much for your system to ...
folder options not visible11/7/2006
  Q: i m using Windows Xp Home Edition.i m not able to find "folder options" in Tols tab . i thinkg many ...
  A: you can get through gpedit.msc type this command at run....and check that folderoptions ....u can do ...
Blinking stuff in task bar11/6/2006
  Q: This is not a technical question. Everything is doing fine. I just want to know how to disable the ...
  A: I don't use MSN Messenger but am fairly certain that if you open MSN Messenger and click Help, you ...
Xp to vista11/6/2006
  Q: I am going to get a new laptop for christmas (a thin and light with a max of 14in screen) and was ...
  A: As to the speed, not sure, as Vista is too new to tell. I would wait for Microsoft to get the bugs ...
about antivirus11/6/2006
  Q: Hey Lorry, this is sanju, you know? from India. Please suggest me which antivirus is best in your ...
  A: Personally I prefer Norton AntiVirus, even if it does slow the computer down a bit. AVAST and/or AVG ...
Downloaded Zip File, now lots of start up issues11/6/2006
  Q: I'm hoping you could help me with a problem I am having. I downloaded a zip file...I believe it was ...
  A: Try starting the computer in Safe Mode by tapping the "F8" key until you get a window with various ...
Win XP activation11/5/2006
  Q: We were given a Gateway computer that had Win 98 on it. We were also given brand new in the package ...
  A: Activation methods You can activate your copy of Windows XP by using any one of the following ...
Computer hangs at Media Player startup11/5/2006
  Q: It happens after I completely wipe and restore my computer. Would it still be viruses or spyware? ...
  A: Try downloading the latest version of WMP11 from: ...
XP Home Ed and PP viewer11/5/2006
  Q: Yes I have XP home ed and I`d like to know how to get PPs to open with out saving them first to a ...
  A: Are you using Outlook Express? If yes, go to Tools, Options, under the Security tab, uncheck Do not ...
Computer hangs at Media Player startup11/4/2006
  Q: I was having a problem with my Toshiba laptop. It would randomly hang at spots. When I would check ...
  A: Check for spyware and/or viruses. I would suggest downloading Spybot - Search & Destroy 1.4, a ...
"explorer.exe" freezes(50%CPU usage) during file search11/1/2006
  Q: I've been having a problem lately.When I search for a file(WindowsXP)-start tab>search files,it will ...
  A: Even though you have EZ ARMOR installed, I would suggest using Internet Explorer, go to: ...
switching primary browsers10/29/2006
  Q: Two parts to this follow-up. First, there isn't a site for the update of ATT-Yahoo antivirus ...
  A: After going to Tools, Internet Options, you should the tabs, General, Security, Privacy, Content, ...
switching primary browsers10/29/2006
  Q: I wish it weren't so, but to get updates for the ATT-Yahoo anti-virus program, I have to make ...
  A: It seems like more and more sites only work with Internet Explorer, sad to say. All you have to do ...
Log in10/27/2006
  Q: I don't bother with logging in on startup, I've no security issue. Somehow the login screen has ...
  A: How to Enable Automatic Logon in Windows If you set a computer for auto logon, anyone who can ...
safe mode10/26/2006
  Q: I'm running windows xp,but can't get the computer to start in any of the different safe modes to ...
  A: If windows won't even run in safe mode, considering the basic environment that it is, you should ...
Windows XP registry error10/24/2006
  Q: Every time I turn on my computer, I get a blue screen with a registry error and can't get beyond it. ...
  A: If you can start the computer in safe mode, do so and run a virus scan. If not, you'll have to do a ...
Adobe flash player 9.010/21/2006
  Q: i have windows Xp with Service pack 2 and IE explorer with service pack 1. my problem is with my ...
  A: No idea either. I would suggest posting this question at the Flash Player 9 Update Forum at: ...
Files and Folders10/20/2006
  Q: I don't think its the windows explorer. The folders on the desktop open is a search window. I have ...
  A: Are you right clicking the icon on the Desktop? Asked a friend who came back with: I right-clicked ...
format hard disk10/20/2006
  Q: while i got it running, it did not erase everything on my hard drive. when i thought i was ...
  A: Cyberwalker explains better than I could. At the following site, scroll down until you see,"Pick a1. ...
Windows Media player10/17/2006
  Q: I have WIndows XP and used the windows media player as my main music libray and for burning CDs and ...
  A: C00D11BA: Cannot play the file Windows Media Player cannot play the file because there is a problem ...
2908 error10/16/2006
  Q: I come to install a small application and have come up against an error (2908) that I have seen ...
  A: The first thing I think you should do is to install SP2 and the Windows updates that are available ...
certain program will not start10/16/2006
  Q: I replaced a motherboard and hard drive on my computer (I guess that means I have a new computer). ...
  A: When I did a search for PowerDirector NE Express problems, most of the sites listed camcorders also: ...
Shredding Recycle Bin10/14/2006
  Q: When I attempt to shred the recycle bin,I get this message: 'Could not obtain exclusive access to ...
  A: Try doing it in Safe Mode. If that doesn't work, check for viruses and/or spyware. Using Internet ...
camera drivers10/14/2006
  Q: I have a vivitar vivicam 10 digital camera that was given to me without the software and my ...
  A: Try going to the following site: http://www.vivitar.com/vivitarwork/driverindex.php Better yet, ...
How to unhide folders from a portable hard drive?10/14/2006
  Q: Hope you can help me.I have a toshiba portable hard drive 40 GB and there is 8 GB of data related to ...
  A: In Windows Explorer, go to Tools, Folder Options, under the View tab check "Show hidden files and ...
Share File10/14/2006
  Q: Every time i find my C: & D: has sharing option in properties. I keep remove the option but it comes ...
  A: If using Windows Media, check out the following from: ...
what software is running?10/12/2006
  Q: I did what you suggested. I un-checked all the software under the "startup" tab. I also went to the ...
  A: You will hear the drive all mor the time, basically because Windows is running. You don't want to ...
xp desktop image not displaying10/12/2006
  Q: Im trying to set my picture on my desktop. When I turn on my computer I can see the picture I set it ...
  A: If you have Active Desktop tuened on, turn it off. If that doesn't help, check for spyware using ...
I cant download anything10/11/2006
  Q: Irecently received a laptop and at first all was well. but now about 2months later i cant download ...
  A: I don't know the answer, asked a friend of mine who came back with the following: Not too many ...
OUTLOOK EXPRESS SP2 ON XP PRO ATTCHMNT PROB!10/8/2006
  Q: You have helped me before-Im hoping you can dop again1I HAVE unchecked the ebox that says not to ...
  A: I have to ask this, did you click Apply and then OK after unchecking the box "not to open an ...
windows xp10/6/2006
  Q: i am using windows98 i would like to put windowsxp2000 on will it run ok or will it run slow plus ...
  A: Microsoft explains what is required at: ...
win xp home annoyance10/5/2006
  Q: my question is with regard to windows xp home edition. it is installed on a brand new dell ...
  A: Do you have the latest updates? Go to Windows Update and download any available updates. Regarding ...
defraging my hard drive10/5/2006
  Q: I tried defragmenting my drive in safe mode as you suggested. However, I got the same response. ...
  A: Check out the following: http://www.velocityreviews.com/forums/t199772-defragmenting-problems.html ...
Flash Drives10/5/2006
  Q: I recently introduced my father to the concept of a “flash drive.” He loves it, but has just ...
  A: Not being a user of flash drives, I could only do a search for information: ...
defraging my hard drive10/5/2006
  Q: I am runnung Windows XP Professional and have a 120 gigabyte harddrive. I need to defragment my ...
  A: Try defragmenting in safe mode. Keep tapping the "F8" key when the computer first starts until you ...
computer hangs after 5 minutes10/4/2006
  Q: I don't know what is going on..I would like to blame it on the windows installation, When I boot ...
  A: I would suggest that you clean inside the case. Benefits: The inside of the computer is the most ...
Mute?10/4/2006
  Q: Is there a keyboard sequence shortcut to mute Windows XP? If I forget to do so before shutdown, the ...
  A: Check out the following for information: http://pcworld.about.com/magazine/2001p148id68776.htm ...
Toolbar Re-Instatement10/3/2006
  Q: I have AdAware (Spyware Detection) which I run on a regular basis & also have Norton Antivirus on ...
  A: Followup 10-3-2006 Hi Graham, My friend couldn't think of anything else except for what I sent you ...
Toolbar Re-Instatement10/3/2006
  Q: I can get the quick launch toolbar up easily, but when I reboot it's gone (even after locking it... ...
  A: Have you checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy ...
Problem opening folders10/3/2006
  Q: Let me just tell you what happened.I wanted to open a pdf(adobe)but it would not open, this is the ...
  A: Asked a friend for their advice, they came back with: I don't know what he means by "my normal ...
Copy/Move9/30/2006
  Q: While in the Win XP Explorer browser, I was able to either "Copy to" or "Move to" a file or folder ...
  A: Asked a friend for their advice, they came back with: I don't understand what he means by "a file ...
RE: Debug problem, (still).9/30/2006
  Q: I asked you a question about a week or so ago regarding a Windows XP debug problem I am having. To ...
  A: Check out the following regarding Bejewelled: ...
Copy/Move9/29/2006
  Q: While in the Win XP Explorer browser, I was able to either "Copy to" or "Move to" a file or folder ...
  A: Check out the following for information: ...
Operating System Not Found9/26/2006
  Q: My friends hard drive kept coming up with errors and becoming very sluggish. After defragging, ...
  A: Check out the following for information: ...
weird windows issue9/25/2006
  Q: .. I have a weird one.... when I click on the minimize button in the top righthand corner, the ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
Debugger in background9/25/2006
  Q: I know this is prob a simple solution. I have a game called Bejeweled on my comp. I used to run ...
  A: Have you checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy ...
Task manager error9/25/2006
  Q: First thanks for being on this site and helping folks...:) Specs: I am running XP Pro (always ...
  A: When you open up Task Manager in Windows XP, there is no title bar, menu bar, or program tabs ...
Recycling Bin Problem9/24/2006
  Q: That doesn't fix it. Let me elaborate, which I should have done more thoroughly earlier: When I ...
  A: Check out the following for information: http://en.wikipedia.org/wiki/Gastonia,_North_Carolina ...
XP Shutdown problem9/24/2006
  Q: actually I built this machine about a year ago and it worked fine in every respect. I have the ...
  A: Did you check out the other possibilities at: http://support.microsoft.com/?kbid=308029 Have you ...
XP Shutdown problem9/24/2006
  Q: I just built a new machine and loaded a fresh version of XP pro, sp2 and all the updates. The ...
  A: Method 6: Confirm that the CMOS/BIOS settings are correct Warning This procedure may involve ...
Recycling Bin Problem9/23/2006
  Q: I have a problem in that my recycling bin does not show any files in it. It does not have files ...
  A: By any chance to have the computer set to permanently remove items, instead of having them go to the ...
Problems with Disk Cleanup9/23/2006
  Q: I try and keep my computer as lean and as efficient as possible and as I work it quite hard I'm ...
  A: The first thing that I would do is to check for viruses and/or spyware. Using Internet Explorer, go ...
How do I remove write protect?9/23/2006
  Q: I have a file on my E drive that I want to remove but it won't, and states that it might be write ...
  A: Happy to hear that I can give my answer in English and not Polish, no way could I do that. I don't ...
Windows XP Outlook9/22/2006
  Q: I had Windows 98 on an old computer and just now purchased a new computer with Windows XP. My ...
  A: To export your Outlook Express address book: On the File menu, click Export, and then click ...
Temporary Internet Files9/21/2006
  Q: I think that I made a terrible mistake. I opened a Word document that I have received through email ...
  A: It should still be in your email program, unless you deleted everything from the Deleted Items ...
xp and internet connection9/21/2006
  Q: I run xp home with all the updates etc.I use a voyager adsl modem on broadband.If I am running ...
  A: Asked a friend for their advice, they came back with: I think the modem should stay on but if he ...
xp and internet connection9/21/2006
  Q: I run xp home with all the updates etc.I use a voyager adsl modem on broadband.If I am running ...
  A: It's possible that dust is causing the problem, make sure that the vents on the modem are clean and ...
win XP US keyboard v/s UK keyboard9/21/2006
  Q: We are using uk english keyboard. We have face the problem of swapping of character " and @. We ...
  A: Asked a friend of mine who lives in England about this, she came back with: Funny you should ask ...
Instant Windows Xp Reboot9/20/2006
  Q: I am hoping you can point me in the right direction. My problem is I have just done a fresh install ...
  A: Check out the following from Microsoft: http://support.microsoft.com/kb/308041/#3 Have you checked ...
system keeps rebooting9/20/2006
  Q: My windows xp keeps shutting itself .The cpu first produces a weird sound then it shuts off.It then ...
  A: Take the cover off and remove any dust, make sure you unplug the computer first. Have you checked ...
Not Responding9/20/2006
  Q: Lorry - When I open IE it goes to my homepage, but as soon as I try to go any further, or even ...
  A: Have you tried using System Restore? Go to Start, All Programs, Accessories, System Tools, System ...
File extention9/20/2006
  Q: i have a UPD file that can not open with any of the programs I have. how can I open this kind of ...
  A: Not much help on this one, sorry. Check out the following for information: ...
rebooting9/19/2006
  Q: I'm moved my hard drive from one computer to another but all it does is rebot over and over. I tried ...
  A: Try flashing/updating the BIOS. Check out the following for information: ...
xp home edition, system restore9/17/2006
  Q: but I've got 16gb free space on my hard drive so space isn't an issue. In trying to find out stuff ...
  A: What size drive do you have? Other than that, not sure how to answer your question. Saying that, ...
default drive for program installation9/17/2006
  Q: My wife has a Sony Vaio that has a default partition that limits the c: drive to being very small, ...
  A: After installing one program on the D Drive, the rest should go there also. For example, if you ...
xp startup problem9/17/2006
  Q: I AM HAVING A PROBLEM STARTING UP WINDOWS XP HOME EDITION ON MY LAPTOP. IT WORKED FINE WHEN I SHUT ...
  A: At this point I would suggest that you take it to the local repair shop. They might be able to save ...
xp home edition, system restore9/16/2006
  Q: I recently upgraded to xp home edition from '98se. My pc is a pentium 3,700mhz, 512mb ram (6 years ...
  A: Microsoft explains the Windows XP Home requirements at: ...
Unable to system restore9/16/2006
  Q: I updated to Norton Internet Security 2006 (and uninstalled Norton 2002). Since then, I have been ...
  A: If you are running Windows XP Home and after going thru the System Restore process, a message ...
no sound9/15/2006
  Q: After upgrading to Media Player 10 (MS), I have no sound. Speakers are connected, I tried the ...
  A: If the player appears to be playing, but you still don't hear anything, then there may be a problem ...
extension added to favorites and bookmarks (.url)9/14/2006
  Q: On my second computer I imported the Bookmarks from my firefox browser and the Favorites from my IE6 ...
  A: Am assuming that the Bookmarks and Favorites are on a CD, correct? Open Internet Explorer, go to ...
BSOD in Xp Pro9/14/2006
  Q: xp pro - dual cpu amd opteron 244 MOBO - MSI K8master 2far 250 gig seagate SATA drives mirrored ...
  A: At the following site, scroll down until you see,"0x0000000A: IRQL_NOT_LESS_OR_EQUAL": ...
windows xp drivers9/12/2006
  Q: a friend gave me a computer, with no discs of course...lol is there a way to copy windows xp off ...
  A: If this is a legal copy of Windows XP, you can download the Magical Jelly Bean Keyfinder is a ...
favorites9/12/2006
  Q: I have Windows XP and when I go to favorites and click on a forum that I check into it comes up ...
  A: Check out DeltaSpy 1.6 at: http://www.topshareware.com/DeltaSpy-download-40654.htm Check all your ...
Virtual Memory in windows XP Home and Program not responding error9/11/2006
  Q: I have 2 problems I was hoping to get help with. 1. I keep getting a popup in my tray that says ...
  A: Even though you have McAfee installed, using Internet Explorer, go to: ...
format c: on xp9/11/2006
  Q: recently got a pc with strage history came with 98 and had ME put over it, then XP over that. seems ...
  A: Verify that the computer can handle Windows XP by checking out the following site: ...
Windows Xp Pro9/10/2006
  Q: Well It all started when I began getting error messages where I could not boot windows, it told me ...
  A: Verify that the CD ROM is accessable in the BIOS, if yes, try again. I'm wondering if perhaps the ...
sending attachments in MS Word format9/9/2006
  Q: I completed a document in Word 97-2003 (*.doc) and sent it as an attachment, but I think it reverts ...
  A: The person that receives the attachment(no matter which program the sender uses) requires the same ...
UPgrading XP Media Center to XP Pro9/9/2006
  Q: I have been shopping for a new laptop. There are many sales on machines with XP Media Center. For ...
  A: Followup 9-9-2006 7:58PM Hi Horace, Thank you for the vote, appreciate it! Good luck with your ...
I get a background static when using the win XP sound recorder9/9/2006
  Q: I am trying to do some audio recording using a Logitec premium 350 headset and microphone combo on a ...
  A: This is out of my expertise, sorry about that. Try posting your question to someone at: ...
WINDOWS xp9/8/2006
  Q: I have a new Laptop. Wen I start my computer I get the music. How do I get rid of this?
  A: With the Control Panel opened, double click Sounds And Audio Devices, under the Sounds tab, scroll ...
Windows XP Stand by mode9/7/2006
  Q: My computer is involuntarily going into "standy by" constantly while I'm working. What can I do to ...
  A: With the Comtrol Panel opened, double click Power Options, where it says System Standby, use the ...
no taskbar menu or icons9/6/2006
  Q: i was deleteing files from my computer and i made a mistake and delete my desk icons and tasks bar ...
  A: Open the Recycle Bin, highlight the Desktop shortcuts and click Restore. Regarding the taskbar, are ...
activation problem9/5/2006
  Q: I have given a new computer, but when i powered it on i have received a screen before i logged in ...
  A: Microsoft has been cracking down on the illegal use of the Windows software, that's why you are ...
Desktop file wont delete - XP Home sp29/4/2006
  Q: Ill try that If it is viral - its bloody clever - Its got past my internet firewall and virus ...
  A: By any chance, do you have NERO installed illegally? Even though you have scanned with an AV ...
Desktop file wont delete - XP Home sp29/4/2006
  Q: I have a desktop item that has apeared 'nerokeygen.exe' of zero byte When I try to delete it / ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
Generic Host Process for Win32 Services encountered a problem and needed to close.9/3/2006
  Q: My problem which is that, I get an error after windows entry. Usually the error will appear after ...
  A: Check out the following for information: ...
Signing in with Secure Connections - Maybe Cookies or Cache9/3/2006
  Q: Lorry, I have been an expert on religious doctrine for over 3 years now. It is time for me to use ...
  A: Resolving 500 errors - general This error can only be resolved by fixes to the Web server software. ...
Spontaneous Beep οΏ½wakes upοΏ½ PC,then Keyboard is Frozen & Keys Mapping is Wrong9/2/2006
  Q: 1]When PC is idle:For no reason I hear a Single Beep Sound [like a BIOS ReBoot Beep Sound-but ...
  A: Mopt knowing which AV program you used to scan for viruses, using Internet Explorer, go to: ...
Windows XP temporary internet files9/1/2006
  Q: I am unable to view my temp internet files. Could you tell me what I need to do?
  A: Check out the following for information: ...
xp home 25 digit product code8/31/2006
  Q: I installed windows xp home on my p111 but needed to remove it and reinstall but a person stole my ...
  A: By any chance did you do a repair installation? If yes, you might be able to use Magical Jelly Bean ...
Formatting XP Toshiba laptop8/30/2006
  Q: We are trading in our daughter's laptop and are having a tough time formatting the hard drive. ...
  A: If you have the Windows XP CD, you should be able to put that in the drive and follow on-line ...
Windows ME and Media Player8/30/2006
  Q: I've been having a lot of problems with the new Windows ME and Media Player. My Media Player just ...
  A: Try going to the following site, download WMP9 and see if that helps: ...
radhslib.dll8/28/2006
  Q: when i surf the internet the problem radhslib.dll appears so i have to close the internet explorer. ...
  A: From what I could find, radhslib.dll is a part of the Naomi web filter by Radiant Morning ...
CPU running 100%8/26/2006
  Q: Here recently my CPU has bee running at 100 %and remaining there for a long time. I looked in the ...
  A: There could be a virus here. Using Internet Explorer, go to: ...
remove history on back button8/25/2006
  Q: how do I remove the history on my back button? I've done: tools/internet options/clear history. ...
  A: With Internet Explorer opened, go to Tools, Internet Options, under the Content tab, click ...
drivers8/25/2006
  Q: My Pc crashed and I have a message - "The SiS GRV display driver has stopped working normally. ...
  A: The only way I am aware of is to check each driver on it's own, even then I only update when that is ...
files and folders8/21/2006
  Q: I have a bunch of MP3 files arranged so: My Music>Rock and Blues (and other catagories)>Live (and ...
  A: Have you checked into databases Check out the following: ...
orphan files8/19/2006
  Q: I whant to unintall rct3 soaked but i can΄t, i haave intalled ashampoo but i can΄t delete orphan ...
  A: Check out the following: http://www.ina-community.com/forums/showthread.php?s=&threadid=486544 ...
2 versions of XP installed - Startup8/19/2006
  Q: I have 2 versions of XP on my computer and when it boots up it will wait 30 seconds before it goes ...
  A: Sorry, I don't know how to make the computer start faster going to Windows XP Home. Regarding the ...
Slow Computer8/19/2006
  Q: Lately my computer has been acting very sluggish and takes too long to do simple tasks. Also, it ...
  A: Have you tried defragmenting? Open Internet Explorer, go to Tools, Internet Options, under the ...
How do you deleteUninstalled XP update files.8/18/2006
  Q: Lorry, I recently saw a question sent in that you had replied to. The person asked - #1) how to ...
  A: I don't understand why you would want to remove the updates that you got before you changed the ...
new printer installation8/17/2006
  Q: I have installed a new Epson 220 pprinter,on the cd rom is a programme called file manager.The ...
  A: The file manager is where the print jobs are ready to print but have not been printed yet. If you ...
Thousands of cookies...8/17/2006
  Q: Lorry, I have xp pro and am having an issue erasing cookies... It wasn't enough for me to erase ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
Windows XP power schemes8/16/2006
  Q: This is on Home Edition, I don't know if that matters. I've also had this happen once before ...
  A: Check out the following: ...
Outlook Express8/15/2006
  Q: I'm sure there is a simple ans, but not to me so when I create mail to send on outlook express and ...
  A: An easy way to solve this problem is to put the email address in the Address Book using the person's ...
IIS 5.08/15/2006
  Q: I am trying to install IIS on my laptop, and it does not seem to work. Under the Windows Components, ...
  A: At the following site, under Installation, Setup, and Updates, click on "Q.How do I install IIS? ...
shortcuts8/14/2006
  Q: my shortcuts on my desktop have stopped working.How do i make them active again or do i have to make ...
  A: Have you checked for viruses and/or spyware? sing Internet Explorer, go to: ...
Boot problem XP8/13/2006
  Q: My puter will not run through boot sequence. Cannot get to start menu. I end up back at option page ...
  A: Start the computer in safe mode. Run a virus scan, am assuming that you have an AV program ...
svchost.exe8/13/2006
  Q: Im having a problem with my lap top running on Windows XP professional. Evey time my computer ...
  A: The first thing I would do is check for viruses and/or spyware. Using Internet Explorer, go to: ...
No audio8/13/2006
  Q: My computer froze up so I had a friend clean everything out except my music and reinstall windows ...
  A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ...
XP videos8/12/2006
  Q: When I try and stream a video from anywhere - CNN-MTV- the video stops and starts and stops -- also ...
  A: My first thought would be a lack of memory. Try rebooting the computer and do not have any other ...
Display properties8/12/2006
  Q: I'd rather not use System Restore, would lose too much other stuff. It's a Dell Dimension 4600. ...
  A: The System Restore feature is built into Windows XP and is used to return your computer to an ...
xp8/12/2006
  Q: Hi i have xp i was infected by a trojan npow my internet explorer doesnt work it keeps crashin can ...
  A: Go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym Click the GO button, ...
taskmanager8/12/2006
  Q: For a while now i have not been able to open my task manager with ctrl+alt+del, also dosent work ...
  A: Have checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy 1.4, ...
Display properties8/11/2006
  Q: No, this was purchased from Dell with XP Home installed. I've used the tabs many times before, but ...
  A: Have you used the System Restore in Windows XP? Go to Start, All Programs, Accessories, System ...
Display properties8/11/2006
  Q: Using XP Home, just noticed that when I right-click on the desktop and choose Properties, all I get ...
  A: By any chance did you upgrade to Windows XP from Windows ME? If yes, please see the following from ...
program authorization8/11/2006
  Q: how do I authorize a program to run on a guest account when it is installed on the administrator ...
  A: Once the program is installed, I don't know how to make it so the Guest can use it also. Normally ...
control panel8/11/2006
  Q: i have this problem with the control panel and it is when i want to remove a program from it just ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer go to: ...
Hidden Account on Windows XP8/11/2006
  Q: I have been told that there is a way to crete a hidden account on windows xp and I was told how i ...
  A: While the account is hidden on the Welcome screen, note that the account profile will be visible in ...
missing wininet.dll file8/10/2006
  Q: I am receiving pop ups that wininet.dll file is missing and it will not go any further. Can you ...
  A: Go to Windows Update and download the available updates. Using Internet Explorer, go to: ...
XP File Transfer8/10/2006
  Q: I used the XP file transfer to create a backup and saved it on an external drive. I then reinstalled ...
  A: If the files you are restoring were backed up on an external hard drive (A removable hard disk that ...
Xp memory, low cache hit8/10/2006
  Q: I really appreciate your responses. I will disable Sys. Restore (I use Ghost anyway and last time I ...
  A: Regarding System Restore, it's good to have running - just in case. If you have a virus on the ...
Xp memory, low cache hit8/9/2006
  Q: OK. I will try that and post back. I tried System restore a few times and could not reset my ...
  A: Was System Restore enabled when Edwido removed the virus? If yes, disable System Restore then run ...
Xp memory, low cache hit8/9/2006
  Q: I think my registry may have had a key or two deleted. Norton shows my "cache hits" jumping between ...
  A: Press CTRL-ALT-DELETE, under Processes Tab, see what is taking up the CPU usage. That's where the ...
Desktop Fonts8/9/2006
  Q: When I am using Windows XP and am on the desktop, I right click and the menu that comes up is partly ...
  A: Have you checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy ...
Upgrades Notice8/8/2006
  Q: Lorry: I'm sure that this is an easy one for you. Each time I boot XP Pro, I receive a message, ...
  A: An easy way to turn off the notifications would be to have them automatically downloaded and ...
Possible Spyware8/7/2006
  Q: I've been trying to clean my computer of some troublesome virus. I've used Norton Antivirus, Spybot ...
  A: Even though you Norton instaed, go to: ...
recycle bin8/7/2006
  Q: for whatever reason, my recycle bin is disabled. When I try to empty the recycle bin it has no ...
  A: Check out the following: http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20839435.html ...
windows installation got corrupted suring repair.. how to save data and windows XP8/7/2006
  Q: i would be greatful if you could help me on this one. Some days ago i had a problem on my dell ...
  A: Have you tried using System Restore in Safe Mode? Feature: Safe Mode and System Restore When to ...
xp problems8/4/2006
  Q: i am having problems with my windows xp home ed.. i recently moved and the computer was working fine ...
  A: Use the Last Known Good Configuration tool to restore the operation of Windows XP If Windows does ...
private folder8/4/2006
  Q: (i use win xp pro )
  A: How to Use Password Protection Files and folders in compressed folders can be protected by using a ...
recycle bin restore deleted items8/3/2006
  Q: I have heard that you can get back work that you have deleted even if you have emptied your recycle ...
  A: With Windows XP, you could try using System Restore before doing anything else. The following site ...
Login Issue8/3/2006
  Q: Is there any way to fix this. I am using XP Pro Thanks
  A: See if there's any spyware on the computer. I would suggest downloading Spybot - Search & Destroy ...
XP Taskbar Right Click Issues8/2/2006
  Q: I recently used three different virus/spyware programs to rid my computer of annoying trojans that ...
  A: Even though you used Antivir, I would suggest that you go to: Go to: ...
getting into internet8/2/2006
  Q: I'm using another computer I have to ask this question because I cannot use the internet in the ...
  A: It sounds like you've got a virus on board. If you can start the computer, go to Start, All ...
Windows XP error8/2/2006
  Q: I have Windows XP Service pack 2 installed on my system. It developed a problem which is whenever ...
  A: If you can start the computer in regular mode, using Internet Explorer, go to: ...
Windows XP software8/1/2006
  Q: Yes I have a hp pavilion computer with Windows me installed on it, and I was wondering could you ...
  A: First you would have to verify that your computer can handle Windows XP by using the Upgrade ...
Windows Folder mapping by office tools8/1/2006
  Q: I'm tring to find a way to import into excel/access/visio all my folder hierarchy in on of my ...
  A: Check out the following for information: ...
Desktop Icons8/1/2006
  Q: Suddenly all the icons on my desktop have become highlighted. I've read various threads trying to ...
  A: Assuming that you have checked the settings, have you checked for viruses and/or spyware? Go to: ...
Start Menu8/1/2006
  Q: This is a follow up question re removing icons from the right side of the toolbar. I typed in ...
  A: It's possible that you deleted it by accident, have you tried running System Restore? If not, I ...
Freezes at Emachine splash screen7/31/2006
  Q: I have an Emachine T2792 running XP Home. When I got to turn it on after a hard boot, I ge t the ...
  A: Check out the following from Microsoft: http://support.microsoft.com/kb/308041/ Have you added ...
windows xp restore7/31/2006
  Q: every time i reboot i get the restore screen on the desktop saying could not restore windows
  A: Check out the following for information: ...
access denied - printer driver install6/6/2006
  Q: I asked another expert and tried to ask a follow up but can not so tried another expert. ...
  A: Mike gave you good advice, uninstall the printer completely, defrag, then reboot. Now, reinstall the ...
XP Home6/5/2006
  Q: Could you let me know how to switch on the sound warning for "Caps Lock" on and off? Many Thanks, ...
  A: Ever get into a furious typing session only to discover that you've typed half a paragraph in all ...
computer hangs at startup6/5/2006
  Q: We have a problem with starting up our computer. We can open up in safe mode but not the full ...
  A: In Safe Mode, try going to Start, All Programs, Accessories, System Tools, System Restore and ...
unneeded folders?6/5/2006
  Q: Just wondering if you could help me or point me in the right direction. How can I tell if a folder ...
  A: Is there a Language Interface Pack (LIP) or Multilingual User Interface (MUI) installed on your ...
Windows XP unexpectedly hanging6/4/2006
  Q: I have been having troubles with Windows XP recently. For the past couple of days Xp has been acting ...
  A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
Applications don't run but processes do6/4/2006
  Q: Spybot crashes when I try to update it. I don't think its spyware - its a fresh instal of winxp, ...
  A: Asked a friend for their advice, they came back with: I suggest removing and reinstalling the ...
Windows XP Home6/3/2006
  Q: Windows will not start normally. Won't start in safe mode. Is there any way to gain access to my ...
  A: Running the repair option from the CD would be the best thing to do at this point. If you have ...
Applications don't run but processes do6/2/2006
  Q: I've recently reinstalled win xp pro and its very sluggish. Nero, ITunes, media player and other ...
  A: ccApp.exe is part of Norton's. Even though you have Norton installed, go to: ...
no audio6/2/2006
  Q: i just re installed windows xp and when i try to play audio through my computer it says theres no ...
  A: First thing, check your connections, right click the speaker icon near the clock and choose Open ...
What can be deleted from my hard drive?6/1/2006
  Q: I'm trying to clean up my hard drive. I've opened the add/remove programs option, but am very ...
  A: You might want to verify that there isn't any spyware on the computer first.I would suggest ...
sound recorder6/1/2006
  Q: my computer play music fine but when i use the sounder recorder which comes with windows i can only ...
  A: Check out the following for available software: ...
Saving DVDS5/31/2006
  Q: I recently purchased a DVD and I want to save it to my computer is it possible to save an inserted ...
  A: You would require a very large drive to store the information on a DVD. A DVD works exactly the ...
removing program5/31/2006
  Q: Sorry but I have one more question. How would I diable PC Angel (which is giving me a devil of a ...
  A: Try going to Start, Run, type in MSCONFIG, under the Startup tab - uncheck PC Angel, click Apply, ...
XP5/31/2006
  Q: i just got a compaq evo dont know what kind of evo just know its an evo and i tried installing ...
  A: Not knowing which Compaq you have, verify that it has what is required to run Windows XP bu going to ...
Windows XP Professional5/31/2006
  Q: My Name is Robert M. Vincent and I am an expert in Painting for allexperts as well. I am writing ...
  A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ...
typing characters5/31/2006
  Q: when i type the alphabet this is how it looks abcdefgh51230n6*rst4vwxyz I dont believe the kids ...
  A: Never heard of this problem before, saying that, I would suggest using Internet Explorer, go to: ...
removing program5/31/2006
  Q: I just purchased a new notebook and McAfee trial was on it. My F-Secure, supplied by Charter TV, ...
  A: Go to Start, Control Panel, Add/Remove Programs, highlight McAfee and remove from there. As this ...
folder opens on desktop on reboot4/14/2006
  Q: When I reboot my system the folder C:\Program Files\Common opens on my desktop. Any suggestions for ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
User Accounts4/11/2006
  Q: I am new to XP Pro and am troubled with the user account setup. Would you have step by step ...
  A: To Make Changes to an Account 1.Click Change an account in the Pick a task list box. 2.Click the ...
problem with Outlook4/7/2006
  Q: I decided to switch from using Outlook Express to using Outlook (I have XP Home 5.1) so I imported ...
  A: Sorry, I do not know the workings of Outlook that well. I would suggest that you post this question ...
Outlook 20024/6/2006
  Q: I have a problem with Outlook 2002. It apprears to be random, but about every 1 out of 10 times I ...
  A: Not knowing much about Outlook 2003, I would suggest that you post this question to someone at the ...
Program Removal4/3/2006
  Q: I use Windows XP home edition. Whenever I try to access MusicMatch, this message appears: "This ...
  A: Try downloading the mmgit.dll from the following site: http://www.dll-download.net/mmgit.html That ...
Windows XP Pro lock up3/30/2006
  Q: I am running windows XP Pro on an HP Pavillion with 512 MB ram and 800 mhz processor. My windows ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
Hello, Thank you for your...3/29/2006
  Q: I solved my problem. But now another problem appeared. Sometimes when I open the Internet Explorer ...
  A: The easiest way around this error is to open Internet Explorer, go to Tools, Internet Options, under ...
XP drive space3/28/2006
  Q: I have recently found that my 20gb hard drive only has 4gb of space left. I hjave checked my ...
  A: Do you have a large quantity of pictures or audio files on the computer? That's the first thing I ...
cut, copy , paste3/27/2006
  Q: i am using windowa xp media center pc , i have trouble doing the cut, copy & paste in the e mails ...
  A: Sometimes copy and paste can be difficult, go slow when highlighting, click Edit, then Copy. In the ...
b.exe3/27/2006
  Q: Every time I restart my computer, a message pops up the file 'b.exe' is corrupted and cannot be ...
  A: You do not want b.exe on the computer, it's a virus. Using Internet Explorer, go to: ...
getting the computert to load faster3/26/2006
  Q: when I turn on my computer it takes so long for everything to load . I have so many things in the ...
  A: First find out if there is any spyware on the computer. I would suggest downloading Spybot - Search ...
AutoComplete Problems3/26/2006
  Q: You have been a big help in the past and I wanted to throw this at you. All of a sudden, ...
  A: Have asked around and no one has ever heard of this problem, sorry. I would suggest checking for ...
Deleting a corrupted icon from the desktop3/26/2006
  Q: I have Windows XP . Before yesterday my kids probably downloaded some games after which I have noted ...
  A: Check out the following: http://www.duxcw.com/dcforum/DCForumID7/57.html If you right click the ...
security3/26/2006
  Q: thank you
  A: Check out the following for information: ...
showing hyperlinks on a page3/25/2006
  Q: I run IE 6.0 and Windows XP home edition and I would like to be able to right click on a web page in ...
  A: Are you trying to insert a hyperlink into an email message so that someone else can click on it and ...
messed up my computer3/24/2006
  Q: I am not computer savvy, my computer is hp came with windows 98, but I installed XP pro. I have ...
  A: Before installing Windows XP PRO, did you verify that your computer has what it takes to run it? ...
Prob lem while installing XP3/23/2006
  Q: Hey, I've had a problem with my computer. One day I saw a blank screen. I've bought a new ...
  A: Check out the following for information: http://www.mcse.ms/archive65-2005-7-1750219.html ...
No Startup and Exit Sounds in Windows XP3/22/2006
  Q: I'm running Windows XP Pro. There is no Startup, Exit or other such sounds. The sound is otherwise ...
  A: When you went to Settings/Control Panel/Sounds and Audio Devices, clicked on the Sounds tab, did you ...
Windows installer3/22/2006
  Q: we have WindowsXP. A software bundle came with our Dell computer and one program was Corel picture ...
  A: I wasn't sure so I asked my brother for his advice, he came back with: Dell's help desk should have ...
print to file/folder3/21/2006
  Q: Windows xp 2002 professional Hey, I have massive amounts of printing to do and decided to try ...
  A: Check out the following for information: http://support.microsoft.com/Default.aspx?kbid=321379 ...
Date modified is not in mm/dd/yyyy format3/21/2006
  Q: I don't know how or why this happened, perhaps a virus? Anyway, in my Windows Explorer I have the ...
  A: Open the Control Panel, double click Regional and Language Options, On the Regional Options tab, ...
EXCEL3/20/2006
  Q: Each time I open Excel (even if I just open the program and not an actual file), I receive this ...
  A: I do know that Active X controls come in handy when using Microsoft Office, other than that, I don't ...
Removing Windows XP3/20/2006
  Q: I tried to install Windows XP on a computer and didn't think to check the requirements. It would ...
  A: Q: I upgraded Windows Me/9x to Windows XP Beta 2 and I want to uninstall Windows XP and go back to ...
XP boot problem3/19/2006
  Q: I'll tell you what I was doing just before the problem occured. I launched my NetZero software - it ...
  A: Am assuming that you have an AV program installed, if yes, start the computer in Safe Mode by ...
Gifs won't work?3/19/2006
  Q: No image animations will work on my PC. They did work. But all stopped three days ago. What can I ...
  A: It's possible that a virus got to your computer that stopped AVG from updating. It's possible that ...
Gifs won't work?3/19/2006
  Q: Well I went to the URL given. I finally got the "Downloading ActiveX Controls..." Jeez.......i ...
  A: Are you using a dial-up connection? That could be one reason. Nothing happens when you try to run ...
Gifs won't work?3/18/2006
  Q: No image animations will work on my PC. They did work. But all stopped three days ago. What can I ...
  A: Have you checked for viruses and/or spyware? With Internet Explorer go to: ...
personal local profile3/16/2006
  Q: I did do go to System Restore when my personal local profile corrupt. But the main problem is when i ...
  A: I would suggest that you take the computer to the local computer repair shop and have them restore ...
virtual memory problem3/16/2006
  Q: I have a oc with a 3000 speed processor,512mb ram and a 120gb hd.It worked perfectly till sunday ...
  A: Do you have an AV program installed? If not, I would suggest downloading AVG, update it once a week ...
About Windows XP product key.3/16/2006
  Q: ... This is Pushpinder Singh doing MCA from the university.. I have using Windows XP for the last 3 ...
  A: The only way I Know of is to use a third party program. Check out the following: ...
MSN MESSENGER 7.5 LOADS ON START UP,I WANT TO STOP IT3/15/2006
  Q: i have unticked for it to start but it Still runs every time i start windows....how can i stop it ...
  A: Go to Start, Run, type in MSCONFIG, under the Startup tab the programs checked are starting with the ...
Windows XP Pro installation3/14/2006
  Q: I have a three or four year old computer which I bought with XP Pro installed. When trying to ...
  A: Backup everything of importance. When you do a clean install of Windows XP PRO, you will have to ...
Windows Media Player error message3/11/2006
  Q: I hope you can help me. I have gone online and googled this, but no luck. I have windows xp, and ...
  A: Not sure, I would suggest posting this question to Jesse at: ...
Favourit3/11/2006
  Q: ,,, I have windows XP,,, I have a problem in my favourit which is saved some website which i didn't ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
Windows Explorer3/9/2006
  Q: 2 days ago my computer slowed down all of a sudden. When I open up Task Manager I see that ...
  A: Using Internet Explorer. go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ...
CANNOT ACCESS ANYTHING3/5/2006
  Q: WEll, the HELP from that program did not really help neither restore anything.I also ran a virus ...
  A: Did you run the virus scan? At this point you have a choice to make. You can either take the ...
HD crash3/5/2006
  Q: not booting, I get to starting windows and thats it. I running XP PRO. and it has always ...
  A: My friend isn't being too helpful, sorry to say. He came back with: Then buy the book I mentioned ...
CANNOT ACCESS ANYTHING3/4/2006
  Q: I did get to the safe mode just to find out that I had my RESTORE turned OFF, I didn't know that, ...
  A: When you used XP TOOLS PRO, is it possible that you removed something that shouldn't of been ...
CANNOT ACCESS ANYTHING3/4/2006
  Q: I downloaded the software XP TOOLS PRO to remove some spyware and to do some fixing. I thought It ...
  A: Try rebooting the computer and see if that works. If not, start the computer in Safe Mode by tapping ...
cd rom drive3/2/2006
  Q: when i attempt to burn music to a cd,the information comes up as follows :- "There is no disk in the ...
  A: Check out the following: http://support.microsoft.com/?scid=kb;en-us;324129 ...
CPU3/2/2006
  Q: I am doing a project on Grid Computing based search engine. please give the the methodology for ...
  A: Check out the following: ...
Explorer closing itself down2/28/2006
  Q: Out of the blue, my computer is acting up. When I am online and I click on a link, the computer ...
  A: Have you checked for spyware or viruses? I would suggest downloading Spybot - Search & Destroy 1.4, ...
i have a problem with office xp2/28/2006
  Q: my hard driver ran out of space and started to have problesm i purchased a new hard drive and copy ...
  A: At this point, I would uninstall Office, defrag, reboot and then reinstall Office. After ...
Help Please2/27/2006
  Q: I am actually asking this for a friend of mine.She has a Dell 3000 and is running winxp Home ...
  A: What are the name of the viruses, not where they are located? If you do not know, I would suggest ...
Software download2/27/2006
  Q: I have been trying to download some freewares, but they just stopped before the download finished ...
  A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ...
Restore Point2/25/2006
  Q: I have a different problem now. Every time I try to make a "Restore Point", I get a message that ...
  A: Disable System Restore, reboot, then enable. Now try to set a restore point. At the following site, ...
Application error2/21/2006
  Q: I have been having some PC problems of late, and had to reformat. However, when I try to load ...
  A: Check out the following from Microsoft: ...
Application error2/21/2006
  Q: I have been having some PC problems of late, and had to reformat. However, when I try to load ...
  A: Go to Windows Update and download the available updates. Also go to the following site for Office ...
Windows Media Player Playback Problem2/20/2006
  Q: I am running XP with all the latest updates. Ever since I upgraded from Media Player 8 (I'm at 10 ...
  A: Wish I knew more about WMP, sadly I do not know the answer. Perhaps if you check the following from ...
screensaver issue2/20/2006
  Q: followup- once back to the main screen, it's often that any window in first display is exited out ...
  A: When you go to Windows Update, you should be going to: ...
Changing Log In Start Up Password - XP Home2/20/2006
  Q: I told one daughter what the password was for above, and she told her sister. Now I need a new ...
  A: How to Change User Password at Command Prompt How to use the net user command to change the user ...
screensaver issue2/20/2006
  Q: despite what screensaver i use, any window to the far left disappears as in exited out suddenly as ...
  A: Am trying to figure out the question, when the screen saver is on, there are no other windows ...
Windows XP Serial from Old Hard Drive2/19/2006
  Q: I have a small office. We updated all our hardware, and updated from WindowsXP home to WindowsXP ...
  A: Magical Jelly Bean Keyfinder v1.41 The Magical Jelly Bean Keyfinder is a freeware utility that ...
WinXPpro passwords2/18/2006
  Q: It's been a few years since I have had the need for the help of Allexperts.com because I take ...
  A: Check out the following: http://www.petri.co.il/forgot_administrator_password.htm ...
OE Error message2/18/2006
  Q: Lorry: The instructions for re-installing OE look too formidable. I downloaded SP3 and installed it ...
  A: Did you check for viruses and/or spyware? If you have Windows XP SP2, to repair Internet Explorer ...
burning a cd2/17/2006
  Q: i would like to know how to get a lot of songs on to one cd i have windows media player 10 and have ...
  A: To burn your own CD On the File menu, point to CDs and Devices, and then click Burn Audio CD. The ...
OE Error message2/17/2006
  Q: Lorry: My system may have a virus. I have been using Outlook Express for a long time, and suddenly ...
  A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ...
stand by2/16/2006
  Q: Followup To Question - Hello My computer will turn into the Stand By mode after only 5 minutes ...
  A: Your best bet would be to reinstall Windows. The following site has information on how to: ...
Removing data miners2/16/2006
  Q: As soon as I delete any data miners from my computer with ad- aware, another 2 data-miners come ...
  A: Sorry to say, they will keep coming. Not knowing which program you use for removing adware, I would ...
HELP my computer sucks2/16/2006
  Q: I built a computer of christmas with a RAID setup for two 80GB hard drives. I also have a SATA 250GB ...
  A: Wasn't sure so I asked a friend for their advice, they came back with: He doesn't say what RAID he ...
cant go back in system restore2/15/2006
  Q: I have tried to use system restore and it says i cant. It has given me many dates avail and whne i ...
  A: Q.What should I do if System Restore does not work? A.Try these steps if System Restore does not ...
Sudden Slowdown2/15/2006
  Q: We have a Dell Inspirion laptop that is 4-5 years old. Recently we replaced the battery and updated ...
  A: How much memory is on the laptop? Remember the more programs you have installed, the more memory is ...
Windows Screen Display2/14/2006
  Q: This happened to my boss and I"m researching for her. She recently purchased a new keyboard for her ...
  A: Sounds like the following happened to your boss: Thanks to all for the tips. This happened to me ...
monitoring children2/14/2006
  Q: Lorry, all of the answers you have given me have been very appreciated. One think I would like to ...
  A: Go to Start, Programs Accessories, Windows Explorer, click the "+" sign next to My Computer, Local ...
Windows?2/14/2006
  Q: Out of the blue, my Games and Calculators disappeared from my Applications menu, and all my System ...
  A: Even though you have Norton installed, using Internet Explorer, go to: ...
checking kids on internet2/13/2006
  Q: Lorry, I did follow your advice for my friend with the 11 year old and downloaded one of the ...
  A: As the Adminstrator, you should be able to see what other people are doing on the computer. Another ...
Program removal2/12/2006
  Q: Lorry: I downloaded a program (Internet Privacy Eraser) that stubbornly refuses to be ...
  A: Check out Asmw Optimizer Deluxe v5.0 from: ...
corrupted system file2/12/2006
  Q: Followup To Question - Hi I am trying to fix an XP system (home edition) for my friend. The system ...
  A: Check out the following: http://support.microsoft.com/?kbid=283236 ...
Startup Error Message2/12/2006
  Q: Lorry: This is probably an easy one for you. In XP Pro, I continually receive an error message at ...
  A: By default, Internet Explorer 6 is installed on all versions of WinXP, and you won't need to install ...
corrupted system file2/11/2006
  Q: I am trying to fix an XP system (home edition) for my friend. The system says that his ...
  A: You should be able to extract the file from your CD. Asked my brother for his advice, he came back ...
Unable to Start Windows2/10/2006
  Q: I have Windows XP Home on my daughter's computer. I am unable to start the computer at this time. I ...
  A: Can you start the computer in safe mode, by clicking the "F8" key when the computer is starting? If ...
Automated Disaster Recovery2/10/2006
  Q: Lorry. I just got a new Dell XPS 400 with the Windows XP Media Center Edition 2005. I have a Stomp ...
  A: The first thing you should do with a new computer is go to Windows Update and download the available ...
Trojan Virus2/9/2006
  Q: My WINXP computer has recently been infected with two "Trojan-Downloader" viruses called "Ranky" and ...
  A: As you can see from the following site, there is more than one version of trojan-downloader ranky: ...
Removing a Program2/8/2006
  Q: I downloaded a "Registry Cleaner", but being retired and on a fixed income did not want to enroll. ...
  A: If you go to Start, All Programs, Registry Cleaner, is there a button for delete? If yes, try that. ...
windows xp2/8/2006
  Q: the first problem was that that it showed a message saying that windows was unsuccesful to load . it ...
  A: Check out the following from Microsoft: ...
re-downloading XP2/8/2006
  Q: I'm using a Sager NP4791 notebook with a P4 CPU 2.8GHz, 512MB of RAM, Win XP Ver 2002 Service Pack ...
  A: Before running the scan with Spybot Seach & Destroy or Ad-aware SE, did you check for updates? ...
Guest or Limited account security2/7/2006
  Q: but you didn't answer my questions. I've read that the Guest account should be disabled for security ...
  A: As mentioned earlier,"I would suggest using the Power User. The main thing is update the AV program ...
Another question...2/7/2006
  Q: Lorry,I took your advise about running an online Symantec scan when Mcafee couldn't complete a full ...
  A: Did you remove Hacktool.Ariskkey per the instructions given at: ...
unable to open up my resume file2/7/2006
  Q: I'm just wandering if i send my resume file typed in microsoft works word processor the company ...
  A: Whatever you send using MS Works, the person receiving it would also require MS Works or at least ...
Guest or Limited account security2/6/2006
  Q: I have XP Pro with SP2. I have read that one should not use Administrator level access for ...
  A: There's pros and cons to using the Adminstrator for everyday use. Why you should not run your ...
Cursor appearing with timer2/6/2006
  Q: hope you can help. My cursor has suddenly changed from normal pointer to pointer with timer (which ...
  A: Not knowing which spyware checker you use, I would suggest downloading Spybot - Search & Destroy ...
parental control2/5/2006
  Q: My friend has an 11 yr old and she wants to know if there is any type of free or shareware program ...
  A: Check out the following sites for information on parental control: http://www.netnanny.com/ ...
Blue Screen Crash2/5/2006
  Q: Windows XP pro 2002 (service pack 2) I am experenceing a blue screen crash which causes my computer ...
  A: It could be a memory problem. Check out the following from Microsoft: ...
WNDOWS XP UPDATE PROBLEM.2/4/2006
  Q: Internet starts utomatic downloading while utomatic updates is off. I don't know what is being ...
  A: The first thing I would do is go to Windows Update and downlaod the available updates. Now go to ...
Printing custom size2/4/2006
  Q: Hopefully you can help me! I'm trying to print my wedding invitations which are a custom size. In ...
  A: If the printer is set to the correct paper size, and you changed the margins, not sure. Try posting ...
javascript not working2/3/2006
  Q: when on a page that has underlined addresses using javascript a screen will pop up but it never ...
  A: Many people have Jave Script disabled as many viruses are passed by that method. When you view a ...
Process Priority Change2/3/2006
  Q: Hey, after purchasing a new computer and setting everything up, I decided to install a program. ...
  A: To change the priority of a running program •On the Processes tab, right-click the program ...
Defragmenting XP drive via win98 defrag in dual boot system2/3/2006
  Q: I have been defragmenting XP by its installed defragmenter, as we all know a lite version of ...
  A: If it works for you, by all means, do it. With Windows XP PRO, I've been satisfied using the Disk ...
Information on NTFS Partition2/2/2006
  Q: My Current Config is PIV 2.4, 865GVHZ Motherboard,512 mb Ram and Sata Hard Disk. Using Windows XP ...
  A: Micorosft explains the different formats at: ...
mouse pointer over photo2/1/2006
  Q: I am using windows wp pro and all of a sudden when I move the mouse pointer over a photo I am ...
  A: Are you using Internet Explorer? If yes, right click an empty spot on the toolbar, left Customize. ...
no screen2/1/2006
  Q: When I boot up my computer I get the windows xp screen then the screen goes all black with the mouse ...
  A: Asked a friend for their advice, they came back with: See if she can get a copy of Knoppix. This ...
Unable to get to your response2/1/2006
  Q: Lorry, you've responded to my question of 1/30/06 regarding AutoLogon screen. The answer is ...
  A: Evidently the Allexperts site was have problems for the last two days, I apologize for that. BTW, I ...
Emailing photo album2/1/2006
  Q: Using Windows XP Home and My Pictures photo albums. When I send an album to my Outlook Express ...
  A: Whoever you send it to, needs to have the same program installed. Check out the following: ...
Windows Installer1/31/2006
  Q: The windows installer has been giving me error messages when installing some software but not all. I ...
  A: 1607 The following applications should be closed before continuing the install From: ...
Browsers and Media Player1/31/2006
  Q: I was using Internet Explorer as my Browser, then all of a sudden I could not type any passwords etc ...
  A: Have you checked for viruses and/or spyware? Go to: ...
More XP Color Schemes1/29/2006
  Q: Are there only 3 color schemes available for Windows XP in the entire world? I am bored with blue, ...
  A: After right clicking the Desktop, choose Properties, under the Appearance tab, click Advanced and ...
Cant see video contents on website1/29/2006
  Q: I can hear the voice but not the video it only shows green screen. Although I can see it if I play ...
  A: Do you have the latest version of Windows Media Player? You can download WMP 10 from: ...
Registry Keys trash domains1/28/2006
  Q: In Hkey user/software/microsoft/windows/current version/internet settings/zone map/domains. With new ...
  A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ...
removing program1/28/2006
  Q: A few days ago I bought a new Panda Platinum 2006 Internet Security online (I paid by credit card ...
  A: To verify that McAfee has been removed, go to Start, Search and do a search for it. If it is still ...
windows shutting down1/27/2006
  Q: Yesterday I sent you the following email. You sent me an answer, but when I click on the link to ...
  A: Go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym Click the GO button, ...
windows xp shut down1/26/2006
  Q: I click on windows media player 10 to open it and it goes to windows media; then a blue screen with ...
  A: Go to Windows Update and download the available updates. I would suggest downloading Spybot - ...
How to remove windows xp professional before activation1/25/2006
  Q: I downloaded WINDOWS XP PROFESSIONAL but dont want one. How to remove one before activation I have ...
  A: To uninstall Windows XP, see the following: http://www.annoyances.org/exec/show/article07-126 ...
Unwanted Files1/24/2006
  Q: Although I keep the start-up programs to the absolute minimum the computer still takes quite a time ...
  A: Check for viruses and/or spyware. Even if you have an AV program installed, and I hope you do, go ...
Optimize1/24/2006
  Q: I am asking again about my problem. I have a fairly new Dell Dimension 4700 running Windows XP Pro ...
  A: You could download a screen capture program like AnalogX Capture for free from: ...
Dell & Win XP Home1/23/2006
  Q: First let me say thanks for helping me with this, I'll try and keep this short. A friend of mine ...
  A: Asked a friend for their advice, they came back with: They may find a CD on eBay. As to getting ...
printing in outlook1/23/2006
  Q: I'm running XP home, Office Professional 2003 and a Canon i560 colour inkjet on a 2003 model of a ...
  A: This is out of my expertise but am sure that someone at the following site can help you: ...
Optimize1/23/2006
  Q: I am asking again about my problem. I have a fairly new Dell Dimension 4700 running Windows XP Pro ...
  A: You should be concerned, I am also. Two anti-spyware programs that you can trust and are free, are ...
streaming1/23/2006
  Q: What is meant by STREAMING? i.e. CD WOW offer to let you stream music tracks at 1p per track. ...
  A: From Webopedia.com: A technique for transferring data such that it can be processed as a steady ...
error1/22/2006
  Q: at start up i have a message telling me to install the windows why?, and the trouble is that i cant ...
  A: I don't know why you are getting that error either. Try posting this question to Harish at: ...
Cannot boot from restore CD1/22/2006
  Q: The Toshiba Satellite A65-S126 said that Windows cannot load because file ...
  A: Sounds like a dirty or scratched CD to me. Use a mild detergent like dish soap, some warm water, and ...
Web browsers1/22/2006
  Q: I have a strange problem that started on my laptop and is now happening on my desktop (they are ...
  A: Have you checked for viruses and/or spyware? Go to: ...
control panel1/22/2006
  Q: wonder if you can help? i am running windows xp. i have just discovered when i opened my control ...
  A: Check for viruses and/or spyware. Go to: ...
photo saved as jpeg on cd1/21/2006
  Q: I have a cd-r that has many photos saved on it. I was told that the photos were saved in jpeg ...
  A: Have you checked for viruses and/or spyware? Go to: ...
Outlook Express1/20/2006
  Q: I have Windows XP - have been unable to receive any messages for the past several days with Outlook ...
  A: Duffy, Do have a firewall that is blocking Outlook Express? Go to Windows Update and download the ...