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| Subject | Date Asked |
| XP professional with front page | 11/2/2011 |
| Q: When clicking desktop icon or opening some mail it says "wait microsoft configure.... Then it says ... A: You can't download the "PROPLUS MSI", it comes with the original MS Office or Front Page CD. If you ... | |
| search file runs itself... | 7/15/2011 |
| Q: I am facing a problem with my desktop. Search file opens automatically many times while working on ... A: Rebooting Windows a number of times will not remove a virus or any other threat. Using Internet ... | |
| Windows 7 | 7/13/2011 |
| Q: Lorry; Yes, the Norton scan isolated/healed the trojan horse viruses; however, I'm still unable to ... A: Norton could be slowing down the startup, no big deal as you will be removing the program soon. I ... | |
| Virus Removal Windows 7 | 7/13/2011 |
| Q: Good Morning, Lorry; I completed the scan, and it returned two results/"infections." They are: ... A: Don't for get to opt out of Norton before the 30 days are up, otherwise you will pay for it - very ... | |
| Virus Removal Windows 7 | 7/12/2011 |
| Q: Good Morning, Lorry; I completed the scan, and it returned two results/"infections." They are: ... A: Evidently AVG didn't help keep the virus off the computer. As mentioned earlier, the virus could of ... | |
| Virus Removal Windows 7 | 7/12/2011 |
| Q: Good Morning, Lorry; I completed the scan, and it returned two results/"infections." They are: ... A: The easiest way to remove these threats would be to download the free trialware of Norton AntiVirus ... | |
| Clean "Wipe" Virus | 7/11/2011 |
| Q: I described the problem to a repair shop in the area; and they said that no type of software would ... A: Did you try running the scans I mentioned earlier? If yes, what was found, the name - not where it ... | |
| Windows 7 | 7/11/2011 |
| Q: We have an EMachines notebook with the Windows 7; picked up a virus that has "hidden" all of my ... A: Even though you have AVG and Super Anti-Spyware installed, I would still suggest running the free ... | |
| Windows 7 | 7/10/2011 |
| Q: We have an EMachines notebook with the Windows 7; picked up a virus that has "hidden" all of my ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click on ... | |
| xp accounts | 7/7/2011 |
| Q: can you please tell me how to disable task manager and registry editor for a particular user in xp ... A: In Windows XP, open the Control Panel, click the name you want to change, choose Limited, click ... | |
| XP restarting | 7/5/2011 |
| Q: I'm not new to computer hardware/software issues but this problem has me stumped. I can't even ... A: Have you checked out the power supply? The BIOS should let you check the voltage. Check out the ... | |
| windows xp blocking my computer | 6/30/2011 |
| Q: I have laptop computer with Windows XP installed. I can start it, however, encountering boot looping ... A: When you said,"when I tried to safe mode it doesn't work", did you mean that Windows will not start ... | |
| Symantec | 6/25/2011 |
| Q: Another new message (no more follow-ups left on the previous one!) I tried the link again as you ... A: Most cable companies have different prices for different rates of speed for Internet connection. For ... | |
| small hard drive | 6/24/2011 |
| Q: I have a small netbook running Winxp. It has a 4gb drive and a 4gb sd card. I want to install ... A: Usually when you download a program it will ask if want to save it, if you yes, it will then ask ... | |
| Maintenance/performance | 6/23/2011 |
| Q: but in the form of new Q's since the website told me I exceeded follow-ups from my first Q's! Like ... A: Let's start at the beginning, open Internet Explorer, go to: ... | |
| Maintenance/performance | 6/22/2011 |
| Q: but in the form of new Q's since the website told me I exceeded follow-ups from my first Q's! Like ... A: When you go to: http://security.symantec.com/sscv6/WelcomePage.asp click on Continue to Symantec ... | |
| windows xp defrag | 6/16/2011 |
| Q: when I try to defrag which I have done before I now get "run Chkdsk/f. When I try to run disc ... A: Did you read and use the information given at the Microsoft site I sent earlier regarding disk ... | |
| windows xp defrag | 6/15/2011 |
| Q: when I try to defrag which I have done before I now get "run Chkdsk/f. When I try to run disc ... A: eHow explains better than I could the difference between the two: ... | |
| Maintenance/performance | 6/12/2011 |
| Q: but in the form of new Q's since the website told me I exceeded follow-ups from my first Q's! Like ... A: When you run Malwarebytes, close any windows that are opened - that is all it means. When you ... | |
| Low virtual memory | 6/11/2011 |
| Q: Mostly all I use my computer for is to search the internet, do e-mail and view some photos. It's my ... A: Followup 6-11-2011 Hi Vicki, Forgot to add this image. Later, Lorry Hi Vicki, If you have ... | |
| Low virtual memory | 6/9/2011 |
| Q: Mostly all I use my computer for is to search the internet, do e-mail and view some photos. It's my ... A: You stated that you "almost never turn Windows off or restart", that right there lets me know that ... | |
| Low virtual memory | 6/5/2011 |
| Q: Mostly all I use my computer for is to search the internet, do e-mail and view some photos. It's my ... A: Have you tried restarting Windows? Do you turn off Windows at night? Have you recently added a new ... | |
| downloading pictures | 5/31/2011 |
| Q: When I connect my camera to my laptop, what always happens is that the laptop automatically begins ... A: Go to Windows Update and download the available updates. Try right clicking My Computer, click ... | |
| 5/15/2011 | |
| Q: aol is not a option in the programs email drop down how do i make aol my default email A: The first time you use AOL mail, it should ask if you want to make it your default mail program. ... | |
| Windows XP boot problem. | 5/7/2011 |
| Q: //www.allexperts.com/user.cgi?m=6&catID=3282&expID=59303&qID=4992507 I think I remember reading the ... A: Was fairly certain what the problem was but checked with a friend of mine first and he came back ... | |
| Restart | 5/5/2011 |
| Q: my computer keeps restarting after the "Blue Screen Of Death" appears. It will not let me in to the ... A: Since you are unable to start Windows in regular of safe mode, I would suggest taking it to the ... | |
| Windows XP boot problem. | 5/3/2011 |
| Q: I have Windows XP and a computer tech installed a mirrored array of two 1 terabyte hard drives a ... A: As I mentioned earlier 2GB of memory(RAM)isn't enough memory for Windows XP to do what you want. If ... | |
| Windows XP boot problem. | 5/2/2011 |
| Q: I have Windows XP and a computer tech installed a mirrored array of two 1 terabyte hard drives a ... A: By this time, your tech was probably there already - hope not. Smart move to send the emails and do ... | |
| Windows XP boot problem. | 5/2/2011 |
| Q: I have Windows XP and a computer tech installed a mirrored array of two 1 terabyte hard drives a ... A: Please turn the computer off by going to Start, Turn off computer and then clicking Turn Off - very ... | |
| Windows XP boot problem. | 4/30/2011 |
| Q: I have Windows XP and a computer tech installed a mirrored array of two 1 terabyte hard drives a ... A: 2GB isn't enough memory for Windows XP to do what you want, I would suggest installing another 1GB. ... | |
| Windows XP boot problem. | 4/30/2011 |
| Q: I have Windows XP and a computer tech installed a mirrored array of two 1 terabyte hard drives a ... A: Would need more information but from what I've read, it looks like there isn't enough memory. Verify ... | |
| Windows XP | 4/20/2011 |
| Q: Since then, I had an incident where my Toshiba Satellite A15-S129 was unable to boot Windows XP Home ... A: Verify that your drivers are up to date. Right click My Computer, click Properties, under the ... | |
| OS | 4/20/2011 |
| Q: Which Operating System would you recommend? I currently use XP. This is for home use. Thank You! A: If you are happy with Windows XP, have SP3 and keep it up to date, I would suggest keeping it. The ... | |
| Windows XP | 4/20/2011 |
| Q: I was unable to open WinXP Home Edit. on my Toshiba Satellite Laptop. I contacted Toshiba, and tech ... A: If you have a floppy drive, you may download the disks from: ... | |
| Dell laptop error 1000-1046 | 4/17/2011 |
| Q: Unfortunately, I am unable to download a fix, as my laptop will not boot up to windows. ANSWER: Hi ... A: The following sites explain how to recover the data: ... | |
| Dell laptop error 1000-1046 | 4/16/2011 |
| Q: Unfortunately, I am unable to download a fix, as my laptop will not boot up to windows. A: Your hard drive is on it's way out, if there is anything of importance I would suggest taking it to ... | |
| I have tried everything! | 4/13/2011 |
| Q: Okay so I had locked a folder on my computer and I went to unlock them and I can't anymore! Every ... A: Not knowing what other people suggested, have to ask have you signed onto Windows as the ... | |
| dell dimension 2400 factory settings | 4/11/2011 |
| Q: I read your answer for Ann for system recovery. My problem is that <ctrl> F11 will not work on the ... A: Sorry it took so long for me to answer, I never got the question until this morning. Dell explains ... | |
| Deleting a User's Files | 4/9/2011 |
| Q: I recently was given a computer from a family member running Windows XP Media Edition. I discovered ... A: Try creating a new user account with the same name as the original, then simply delete that user and ... | |
| Dell Laptop Jams As soon as it starts | 4/6/2011 |
| Q: I have a Dell laptop Inspiron 1440 with windows xp as the os. There's a problem. When it starts it ... A: Quick question, Windows works normally after 30 or so seconds or it doesn't work after that time? ... | |
| WINLOGON.EXE | 3/31/2011 |
| Q: i have download some file at cyber cafe and save it on my p.c.After saving this file i am facing ... A: B. SINGH, Assuming that there is an anti-virus program installed, try starting Windows in Safe Mode ... | |
| Device manager disabled by my administrator! | 3/28/2011 |
| Q: My Laptop (Windows XP Home) has recently been infected by Win32/chupik.A; the virus disabled ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click on ... | |
| mouse problem | 3/11/2011 |
| Q: My right click on my mouse suddenly stopped working. I don't know if the problem is with my mouse or ... A: Good to hear that the new mouse did the trick and is working! I usually try various things before ... | |
| XP desktop | 3/9/2011 |
| Q: Don't know how it happened but my desktop appears to have turned into a folder taking up the left ... A: Have you checked for viruses and/or maleware? I would suggest using Internet Explorer, go to: ... | |
| mouse problem | 3/9/2011 |
| Q: My right click on my mouse suddenly stopped working. I don't know if the problem is with my mouse or ... A: The first thing that comes to mind is - check the batteries. That is often overlooked. See if there ... | |
| kernel error | 2/22/2011 |
| Q: When i was installing Windows XP service pack 2, in the end part i.e Saving ur settings, this ... A: What happened when you restarted Windows? Have you checked for updates on any hardware you recently ... | |
| Missing File | 2/12/2011 |
| Q: I don't know when or what happened but one of my computers with XP is missing the "accessories" ... A: To resolve this issue, in Add/Remove Windows Components, remove Accessories and then add it again. ... | |
| CD | 2/8/2011 |
| Q: sir, here i want to ask that there is a CD i want that another can only see this CD But cannt ... A: Check out the following for information: ... | |
| Resurrecting archived programs | 1/30/2011 |
| Q: Lorry: Recently my C drive was space bound, so I replaced it with a new large capacity C drive and ... A: Your best bet would be to install those programs on the 'new' drive and then transfer the data from ... | |
| Beta Software | 1/28/2011 |
| Q: I was asked to test some beta software, In your opinion, is most beta software safe to use if you ... A: Even if I trust a company, I usually stay away from beta/testing versions, basically because the ... | |
| Windows 2007 | 1/26/2011 |
| Q: I have a new lap top and I was sold the windows 2007 office package and I do not like it. I hardly ... A: Once you get the feel of it, think you really like using Windows 7. Like everything else, when you ... | |
| spyware | 1/25/2011 |
| Q: ...for the last couple of weeks my connection to the internet has slowed so bad it take almost a ... A: Not knowing what program(s) you used, try using Internet Explorer, go to: ... | |
| Microphone on windows XP | 1/24/2011 |
| Q: my name is Daniel. First, I'd like to let you know that english isn't my primary language, so I may ... A: By any chance, do you use Skype? If yes, check out the following: ... | |
| Read Only File | 1/15/2011 |
| Q: Using MS Word I created a document containing a photo insert and a short verbal description. I ... A: Does the person you are sending it to have MS Word installed? If not, have them download the free ... | |
| Windows XP / ATI Radeon (ati2dvag.dll) problem | 11/3/2010 |
| Q: I read the question and the answer on this page: ... A: What you want to do is to update the video driver(s). Before you install it, go into your control ... | |
| AOL and IE | 10/29/2010 |
| Q: Lorry: Greetings ! Is it possible to use (switch over to) IE on a system that currently uses AOL. ... A: Not being a user of AOL, had to do some searching. Found the following: ... | |
| Eastern Language Pack--Windows XP | 10/29/2010 |
| Q: I'm trying to follow your instructions for the Eastern Language Pack Installation (We want Chinese). ... A: Did you check out this site? http://support.microsoft.com/kb/177561 The following site explains ... | |
| Graphics Conversion Filter | 10/16/2010 |
| Q: I'm having the same problem as Stephanie. However, when I followed the suggested steps to download ... A: You should be able to download the MS Word Viewer from: ... | |
| Windows XP Internet Explorer | 10/11/2010 |
| Q: Good Day, I am running Internet Explorer 8 - At the end of the task bar at the top of the page, ... A: With IE opened, go to Tools, Internet Options, under the General tab, click Settings under Browsing ... | |
| desktop icons in windows xp | 10/9/2010 |
| Q: ..i've read your other posts, but did not see anything on how to get rid of "shadow" behind the ... A: 1. Right click on My computer 2. Click properties 3. Go to advanced tab. 4. Under Perfomance click ... | |
| audio not working through windows vista | 9/21/2010 |
| Q: in the process of switching speaker plugs in and out of the out portal the audio immediatley stopped ... A: This is a common problem that Microsoft addresses at: ... | |
| No Internet Explorer* | 9/21/2010 |
| Q: Allexperts system would not allow me to answer your last questions, they said that it's too many ... A: Are you using IE8? If not, go to the following site and download it: ... | |
| Internet Explorer | 9/19/2010 |
| Q: I had the "Security Shield" virus on my desktop & I use a malware to delete it, but now my internet ... A: Since you could download it on Firefox, that is great. The reason why I mentioned putting the ... | |
| itunes | 9/19/2010 |
| Q: While removing programs I don’t need I must have removed something itunes needs to run. If I try to ... A: Look in the Recycle Bin, if there is anything related to iTunes, right click it and choose Restore. ... | |
| Internet Explorer | 9/18/2010 |
| Q: I had the "Security Shield" virus on my desktop & I use a malware to delete it, but now my internet ... A: My Security Shield is yet another rogue anti-spyware that has been spreading around the web in the ... | |
| kiwee toolbar . | 9/9/2010 |
| Q: i cannot access my messenger live b/c of this tool bar i have looked for it and uninstalled it but ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click on ... | |
| xp | 9/6/2010 |
| Q: ive done the partition bit when when i reboot and start windows xp setup it doesnt detect my ... A: If you want to be able to dual-boot, usually you should install the earlier version first - in this ... | |
| Power Options | 8/28/2010 |
| Q: My windows xp power options is not working. How do I repair it to make it work again? A: Is SP3 installed? If not, please go to Windows Update, download that, then go back to Windows Update ... | |
| why so slow to open files/launch internet | 8/23/2010 |
| Q: Takes 25-60 seconds to open files/folders or launch Internet. Sometimes it can take couple of ... A: I feel strongly that the hard drive is on it's last legs. I would check the local computer stores ... | |
| why so slow to open files/launch internet | 8/22/2010 |
| Q: Takes 25-60 seconds to open files/folders or launch Internet. Sometimes it can take couple of ... A: The first thing I would suggest doing is to backup everything and anything of importance, just in ... | |
| problem | 8/21/2010 |
| Q: when I run up my windows after 10 sec from staring up it restart automatically ( with itself ) each ... A: Sounds like a virus. Start Windows in Safe mode by tapping the "F8" when first stating Windows until ... | |
| windowsXP not booting up | 8/19/2010 |
| Q: Windows XP not booting up since downloading either Net Log Music Tool or FLG MP3 tool. Was normal ... A: Microsoft explains what to do at: http://support.microsoft.com/kb/297185 Check out the following ... | |
| Virtual memory problem | 8/17/2010 |
| Q: My XP pc lately has been bogging down drastically and rather frequently. I have to reboot a lot. ... A: Did you go to: ... | |
| Virtual memory problem | 8/17/2010 |
| Q: My XP pc lately has been bogging down drastically and rather frequently. I have to reboot a lot. ... A: Have you checked for viruses and/or spyware recently? Using Internet Explorer, go to: ... | |
| Explorer Error | 7/20/2010 |
| Q: Please help me to get ride of the following Error in Microsoft windows XP(SP2). sometimes that I ... A: The first thing I would suggest that you do is to install SP3 - very important to do so. You may ... | |
| Adwares | 7/11/2010 |
| Q: I have viruses in my laptop that really bugs me alot. My anti-virus, Symantec Endpoint Protection ... A: Symantec explains how to remove W32.Gammima.AG at: ... | |
| size | 7/11/2010 |
| Q: I did something and I don't know what or how to reverse it. I was on my e-mail and I noticed when I ... A: If you hold the CTRL key down and turn the scroll wheel on the mouse - it will change the size of ... | |
| Change NAME of drive | 7/8/2010 |
| Q: My computer is PC. OS is XP Professional Service Pack 3m. IE8. I have a ZIP drive in my computer as ... A: Sorry for sending you the wrong information, please accept my apologies. Here's what I found: ... | |
| Drivers for Windows XP PRO | 7/1/2010 |
| Q: I recently used an XP set up CD to refresh my laptop's hard drive. Now it's missing the ... A: Sorry to hear that you are having a problem with Dell. Have you tried contacting Dell by phone ... | |
| Drivers for Windows XP PRO | 6/30/2010 |
| Q: I recently used an XP set up CD to refresh my laptop's hard drive. Now it's missing the ... A: The best thing to do would be to go to the manufacturer's site, for example HP, Toshiba or whatever ... | |
| CreatingDisk Space on Drive C | 6/29/2010 |
| Q: Lorry, I have a system that is nearly 10 years old. It is a Dell Dimension; I believe it is a 4600. ... A: The easiest way to delete that file is do so in Safe Mode. To get into Safe Mode, keep tapping the ... | |
| Windows XP FAX machine | 6/28/2010 |
| Q: Dont know if you might be able to help me re. the Fax machine in XP. I have been trying to make it ... A: From http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx Microsoft ... | |
| crash or freeze | 6/14/2010 |
| Q: I am running Windows XP. I was having frequent crahes or freezes. After trying a number of different ... A: Check the memory cards, are they secure? How much memory is installed? Even though Avast is ... | |
| XP installation | 6/14/2010 |
| Q: How are you? I'd like to re-install Win XP on my computer so that it occupies only 80% of my hard ... A: Microsoft explains How to partition and format a hard disk by using Windows XP Setup program at: ... | |
| problem about sound drivers | 6/10/2010 |
| Q: sir I have dell inspiron 6400 laptop with windows xp home. I formatted it and i install windows xp ... A: I would suggest downloading all three even though two are listed as optional from: ... | |
| problem about sound drivers | 6/10/2010 |
| Q: sir I have dell inspiron 6400 laptop with windows xp home. I formatted it and i install windows xp ... A: The following site explains How to Download and Install Drivers in the Correct Order which evidently ... | |
| problem about sound drivers | 6/10/2010 |
| Q: sir I have dell inspiron 6400 laptop with windows xp home. I formatted it and i install windows xp ... A: The odds are that there are driver updates available. After going to dell.com, found out that there ... | |
| Update problem in Windows XP | 6/7/2010 |
| Q: My computer has all Microsoft updates. Within the last week i have been experiencing the following ... A: It could be a virus or maleware. Using Internet Explorer, go to: ... | |
| virtual memory | 6/7/2010 |
| Q: Is there any way to increse virtual memory? I'm an old guy but I do like to play a golf game online ... A: Dave Taylor explains at: ... | |
| drivers | 6/5/2010 |
| Q: Richard! Help! I did a "clean install" of Windows XP and all went well until I found that I had ... A: Go to: http://www.dell.com/ Click on Drivers and Downloads, under Support. In the next window click ... | |
| chkdsk.utility | 6/4/2010 |
| Q: how do I get to the screen where I can start the scan A: Chkdsk by double clicking My Computer, right click the C Drive (Local), under the Tools tab click ... | |
| Backup | 6/4/2010 |
| Q: how are you doing? Do you know of a free program that I can use that will make an exact copy of my ... A: Check out the following site, while there you may download a demo version of Drive Snapshot: ... | |
| Locked for editing | 6/1/2010 |
| Q: I am running Windows XP on a Premium IV computer. Recently I was trying to load an Excel file that I ... A: Sorry about the Experts Exchange, evidently they have changed things. Here;s what was there: 1-Take ... | |
| follow up question | 6/1/2010 |
| Q: Mike Dacre responded to a question that I asked. I have another question, but the site says that he ... A: Am trying to figure out why you had a problem using AVG and Internet Explorer 7, or IE8 for that ... | |
| Locked for editing | 5/31/2010 |
| Q: I am running Windows XP on a Premium IV computer. Recently I was trying to load an Excel file that I ... A: Found something that is interesting, at the following site, scroll down until you see accepted ... | |
| Run Chkdsk/F | 5/30/2010 |
| Q: .I have a laptop Windows XP went I try to boot I get a blue screen telling me to Run CHKDSK /F.. but ... A: Since you are unable to start Windows in safe or regular mode, I would suggest taking the laptop to ... | |
| Run Chkdsk/F | 5/30/2010 |
| Q: .I have a laptop Windows XP went I try to boot I get a blue screen telling me to Run CHKDSK /F.. but ... A: Try running Chkdsk by double clicking My Computer, right click the C Drive (Local), under the Tools ... | |
| desktop won"t restart | 5/29/2010 |
| Q: I have to shut down my desktop completely every time I need to restart.Should I make some ... A: If you haven't done so already, download SP3 from Windows Update. Once that is installed, go back to ... | |
| Wiping a Hard Drive | 5/28/2010 |
| Q: Have asked you some questions before. I have a 10 year old Dell laptop with XP Pro. I'm going to ... A: Check out Eraser, a free program available from: ... | |
| comp freezes up | 5/26/2010 |
| Q: Lately, every time I delete a file / doc, my comp freezes up. Any idea what is going on? I have a pc ... A: If you haven't installed SP3 yet, please do so by going to Windows Update. Rollin' Rog had this to ... | |
| comp freezes up | 5/25/2010 |
| Q: Lately, every time I delete a file / doc, my comp freezes up. Any idea what is going on? I have a pc ... A: Glad to hear that there were no viruses on board, that is always good news! Did you download ... | |
| Making AOL my default email | 5/25/2010 |
| Q: I have Internet Explorer 8 installed on my computer. I tried your instructions for making AOL my ... A: Check out the following: http://www.ehow.com/how_5879297_configure-email-internet-explorer-8.html ... | |
| Can't install IE7 or IE8 | 5/25/2010 |
| Q: I'm running XP SP2 with IE6. I DLed IE8 and it wouldn't install. Got part way through and it just ... A: Verify that your system meets the requirements for the installation: ... | |
| Programs Not Responding Windows XP | 5/24/2010 |
| Q: i wonder if you can help, i'm running Windows XP Home Edition and now have problems with programs ... A: Check the drive for errors. Double click My Computer, right click the C Drive, choose Properties, ... | |
| Why Has My HP PSC 1315 Just Quit On Me? | 5/21/2010 |
| Q: My printer has never given me problems. About a month ago I replaced the black ink cartridge (it was ... A: Check out the following from HP: ... | |
| unable to open drives | 5/20/2010 |
| Q: I'm using windows XP SP2. I am not able to open the drives in my computer by double-clicking ... A: Run Check Disk. Manual steps to run Chkdsk from My Computer or Windows Explorer 1. Double-click ... | |
| computer start up | 5/19/2010 |
| Q: My problem is; When I turn my computer on, it does not boot up. The fan's run but nothing happens. ... A: Can you start Windows in safe mode by tapping the "F8" key when Windows first starts? If you can, ... | |
| network driver issue | 5/18/2010 |
| Q: I have a Dell Latitude D520. Service tag DVM11F1. It was given to me by someone who bought it, ... A: Wasn't sure so I asked a friend for their advice, they came back with: With the service tag he ... | |
| problem related to widown xp | 5/16/2010 |
| Q: I had done all the steps which you mentioned regarding registry but nothing is happening. In my D ... A: Saw your question, try running a scan for viruses and/or maleware. Using Internet Explorer, go to: ... | |
| Fax in Windows | 5/15/2010 |
| Q: I believe there is a Fax facility in Windows XP Home, but Windows reports "not found" and I cannot ... A: Microsoft explains How to enable and configure the fax service in Windows XP at: ... | |
| making AOL default. | 5/15/2010 |
| Q: I read a prior message from someone wanting to change to aol as default on IE. I have windows 7 and ... A: Microsoft explains Change which programs Windows uses by default at: ... | |
| comp freezes up | 5/12/2010 |
| Q: Lately, every time I delete a file / doc, my comp freezes up. Any idea what is going on? I have a pc ... A: Run Disk Cleanup. Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure that the ... | |
| change boot screen | 5/12/2010 |
| Q: i want to change my win xp boot screen but ntoskrnl.exe dont replaced plz tell me ans step by step A: If you are getting an error, the following site explains what to do: ... | |
| Slow startup | 5/12/2010 |
| Q: I keep my computer on most of the time because of the slow startup process. When a program takes ... A: Verify that the programs starting with Windows are actually required to do so. You can view what ... | |
| graphics | 5/11/2010 |
| Q: My page won't completely load i.e. the upper half of the page is blank. A: Go to Windows Update and download the available updates. Is this just happening in Internet ... | |
| XP Download | 5/10/2010 |
| Q: I'm having a problem with downloads from some,but not all,sites.The download starts but then frezzes ... A: Have you tried disabling add-ons? To temporarily disable all add-ons 1.Click the Start button , ... | |
| XP Download | 5/10/2010 |
| Q: I'm having a problem with downloads from some,but not all,sites.The download starts but then frezzes ... A: Try rebooting Windows, by doing that everything - including memory should go back to default. If ... | |
| No AOL choice in drop down | 5/6/2010 |
| Q: I read your articles~GREAT by the way!Very easy to understand~my delima is In the drop down to make ... A: Not being an AOL user, did some searching, came up with the following sites that should be ... | |
| Windows XP memory reporting | 5/5/2010 |
| Q: I have a friend who wants to install a new antivirus program on his Windows XP desktop PC. The ... A: Yes, very possible. Microsoft explains The RAM reported by the System Properties dialog box and the ... | |
| SATA Harddrive not showing | 5/3/2010 |
| Q: I recently bought a new SATA 500Gb Harddrive. I've inserted the drive into my computer, plugged in ... A: Did you format the drive? Check out the following for information: ... | |
| Win XP Pro | 5/3/2010 |
| Q: How do I disable auto-run for removable drive in Win XP? Can I do it using domain user & groups ... A: Check out the following for information: http://support.microsoft.com/kb/967715 ... | |
| Windows XP won't install anything... | 4/28/2010 |
| Q: I have tried figuring this one out by myself but I for the life of me can figure this one out. I am ... A: See if you can do the following: Using Internet Explorer, go to: ... | |
| appearance | 4/28/2010 |
| Q: I've done this before, I dont know how, and I forgot how to correct it. all the icons on my ... A: Try this: Holding down CTRL and ALT while pressing the DOWN ARROW flips the screen upside down. To ... | |
| Windows XP drive designation | 4/27/2010 |
| Q: My primary internal drive is labled drive I: instead of C:, the C: drive is a removeable drive, how ... A: Try rebooting Windows. Many times when you close a program it doesn't return the memory. By ... | |
| Chkdsk Utility | 4/24/2010 |
| Q: How to run Chkdsk Utility?? I used CMD, and tools on C: (error checking).. but still don't want to ... A: 1]Click Start, go to Run menu and type services.msc and click OK. 2]In the Services(Local) list ... | |
| Address book transfer | 4/22/2010 |
| Q: I recently upgraded to Windows 7...and believe me it is why out of the range of my old brain...I'm ... A: If you haven't done so already, download Windows Live from: http://download.live.com/wlmail The ... | |
| IE6 | 4/22/2010 |
| Q: I am a HVAC expert using this side of the service for once. I have a 3year old XP, sp1 & 2, with ... A: The first thing I would do is download SP3 by going to Windows Update. After downloading that, go ... | |
| clicking noise | 4/15/2010 |
| Q: .....I am using ie6 with windows xp. I have tried to get rid of the clicking noise but nothing ... A: Saw your question, might have some suggestions. If you want to disable the click sound in Internet ... | |
| Slow dial up modem | 4/14/2010 |
| Q: I have windows xp. I live in a rural town where dsl is not going to happen anytime soon, both in the ... A: I realize that 33,600 is not a good speed. Just got off the phone with Earthlink, they suggested the ... | |
| Complications after update ... | 4/14/2010 |
| Q: Just a couple of months ago, I finally took the plunge and update my XP to SP3 and IE6 to IE8. I ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click on ... | |
| outlook express 6 | 4/12/2010 |
| Q: .......I have some how messed up outlook express 6. When I open it and the mail comes up I get ... A: With Outlook Express opened, go to Tools, Options, under the Connections tab - by any chance is ... | |
| mouse left click hang and not working | 4/9/2010 |
| Q: mouse left/right click hanging but mouse movement not stopping during using Internet browsing,after ... A: The first thing I would do is download SP3, then go to Windows Update and download the available ... | |
| start menu and desktop icons are gone | 4/9/2010 |
| Q: After I restarted the computer, Start Menu and Desktop icons disappeared and Windows Explorer ... A: Since you can use the computer, download Malwarebytes Anti-Malware 1.45 from: ... | |
| start menu and desktop icons are gone | 4/8/2010 |
| Q: After I restarted the computer, Start Menu and Desktop icons disappeared and Windows Explorer ... A: Try starting Windows in safe mode by tapping the "F8" key when Windows first starts. Once in safe ... | |
| Windows XP msg. no hard drive detected | 4/6/2010 |
| Q: BIOS version A09. It was not starting properly so I ran the diagnostic test this is the msg: Start ... A: Found the following at: ... | |
| removing error message | 4/6/2010 |
| Q: I recently downloaded " Ascentive Performance Center " software onto my computer and then removed ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click on ... | |
| inquiry-please | 4/2/2010 |
| Q: I have windows XP when I was trying to open task manager , I found an error message stated that " ... A: Go to Windows Update and download the available updates, including SP3 if you haven't downloaded ... | |
| Computer does not boot in te first instance | 3/30/2010 |
| Q: Computer does not boot up when started and is switched on. I hear "work " being done in the ... A: It could be the power supply. The following site explains how to: ... | |
| Can not change msconfig in XP Pro | 3/29/2010 |
| Q: I try to make a change in msconfig. After clicking OK, I get an error msg " Access Denied. Need to ... A: Sometimes maleware can stop things from working correctly. Try downloading the free version of ... | |
| Windows Start Up | 3/6/2010 |
| Q: I have Win XP and on boot up my computer comes up for a screen about "login" and asks for a ... A: Bypass The Windows XP Log On Screen To make logon an unattended process: Click [Start] [Run] and ... | |
| windows xp is logging off as soon as it I log on | 2/24/2010 |
| Q: i have a gateway laptop, purchased in 2006. As soon as i log on to windows xp it logs me back off, ... A: Assuming that there is an anti-virus program installed, start Windows ins Safe Mode. When Windows ... | |
| registry cleaner windows xp | 2/22/2010 |
| Q: currently running norton 360, everything slow, refusing to end programs requiring hard shutdown, ... A: Regarding registry cleaners, Bob Rankin explains at: ... | |
| Desktop Window Size | 2/22/2010 |
| Q: When ever I open a web site the window does not fill the full screen. I have manually resize the ... A: To resize the Internet Explorer window, move the mouse pointer to the lower-right corner of the ... | |
| application has failed | 2/21/2010 |
| Q: I get this message after a reboot saying {This application has failed to start because Sirenacm dll ... A: Some sirenacm.dll errors could be related to a virus or other malware infection on your computer ... | |
| Cannot Connet to Internet | 2/20/2010 |
| Q: I have an IBM laptop with Windoes XP. It is 3 years old but all of a sudden cannot connect either ... A: Check out the following for information: ... | |
| Share folders | 2/17/2010 |
| Q: I have windows XP and I want to create a shared folder on my desktop. When I right click on the ... A: Note: If the sharing options are grayed out as shown below, this is because the folder is in another ... | |
| ATI drivers problems | 2/16/2010 |
| Q: Hey, I recently had to format my laptop due to a virus and now I've re-installed winXP-Pro SP3. ... A: Check out the following for information: http://ati.amd.com/products/mobilityradeonx600/specs.html ... | |
| anti virus and spyware | 2/16/2010 |
| Q: ....I've been using AVG for quite some time now and I don't think it is working right. I have ... A: Am assuming that you are verifying that AVG is up to date and you are running a full scan once a ... | |
| BSOD STOP:0x00000050 problem | 2/13/2010 |
| Q: o.k., I have a FireLite SmartDisk 80g ext hdd(model #USBFLB80). I have used it many times with no ... A: Asked a friend for their advice and they came back with: I'd try booting the computer with a Ubuntu ... | |
| Notebook - windows xp | 2/12/2010 |
| Q: I have a eee pc notebook. Recently it cam up that it had been infected by the trojan virus. I run a ... A: Am assuming that there is an anti-virus program installed, if correct, start Windows in Safe Mode by ... | |
| XP unable open stand alone .exe programs | 2/12/2010 |
| Q: I have Windows XP in a stand alone computer. I get the message “Attempt to access invalid address” ... A: Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?) Hi, seems to me ... | |
| Resizing | 1/19/2010 |
| Q: In a nutshell, I know how to maximize the window every time I choose to open IE8. The problem is ... A: Resize the Internet Explorer Window To resize the Internet Explorer window, move the mouse pointer ... | |
| File Access denied | 1/7/2010 |
| Q: I also have a problem with a folder that is restricted - access denied I tried the advice that you ... A: To turn Simple File Sharing on or off in Windows XP Professional, follow these steps: 1. ... | |
| Windows XP loading profile problem | 12/30/2009 |
| Q: recently whenever I start my Windows XP I get a message that says that my profile can't be located ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| program problem | 12/27/2009 |
| Q: I removed NIS 10 with removal tool,removed all registry keys of Norton and Symantec,ran search for ... A: I wouldn't worry about it too much as long as only the default Guest account is having the problem. ... | |
| program problem | 12/27/2009 |
| Q: I removed NIS 10 with removal tool,removed all registry keys of Norton and Symantec,ran search for ... A: Do all the anomalies you described only happen when logged on with the Guest account? Please ... | |
| program problem | 12/27/2009 |
| Q: I removed NIS 10 with removal tool,removed all registry keys of Norton and Symantec,ran search for ... A: Can you be more specific about what is not working? The Guest account with it's default limited user ... | |
| iso file | 12/26/2009 |
| Q: what is an iso file ? A: ISO image is a term commonly associated with CD and DVD burning. An ISO image (or .ISO file) is a ... | |
| Programs problem | 12/24/2009 |
| Q: About 6 months ago I was chatting with Norton support tech, regarding my Anti-virus software ... A: Follow-up Hi Ray, Better yet, go into the registry to remove all traces of NIS, restart Windows ... | |
| Programs problem | 12/24/2009 |
| Q: About 6 months ago I was chatting with Norton support tech, regarding my Anti-virus software ... A: I would totally remove Norton Internet Security (NIS) by using the removal tool from Symantec: ... | |
| Can automatically get windows x | 12/23/2009 |
| Q: I turn on the computer and get the HP screen with 4 items at the bottom, like 1. reboot, 2 and so ... A: Have you tried checking for viruses and/or other threats? Using Internet Explorer, go to: ... | |
| My Control Panel | 12/22/2009 |
| Q: I have another issue you may know something about. I'm unable to access my control panel on my ... A: Check out what Microsoft says at: http://support.microsoft.com/kb/812340 Try updating Norton ... | |
| XP Does not looks good, it seems like messed up | 12/22/2009 |
| Q: I have been with XP for long. It is well, but recently I have only been hibernating XP and some ... A: I would suggest turning off Windows at night when you know you will not be using it for a few hours ... | |
| delete xp files | 12/21/2009 |
| Q: Lorry, Do you know how to delete temporary files? I have windows/xp. In earlier versions of ... A: Actually it isn't that hard to do. Go to Start, Programs, Accessories, System Tools, Disk Cleanup, ... | |
| Blue Screen of Death | 12/21/2009 |
| Q: i see the Blue screen of death, i tried to go into safe mode and it doesn't let me just goes back ... A: At this point I would suggest taking the computer to the local repair shop, have them backup ... | |
| window xp updates wont install | 12/19/2009 |
| Q: updates wont install... it says microsoft.net frame 1.1 service pack 1 security update for windows ... A: Am assuming that a legal copy of XP is installed, correct? If yes, check out the following for ... | |
| recovery | 12/17/2009 |
| Q: hey, Just a quick question. Im running XP that was pre loaded on an Emachine. Came with a recovery ... A: Most people do this once a year, personally I think you are over doing it - but that's me. I would ... | |
| XP doesnt boot | 12/16/2009 |
| Q: I am using a win XP sp2 on a pentium 4 PC. When i start my PC, it says Verifying DMI pool and then ... A: By any chance, is there a floppy or a CD in one of the drives? That could cause this error. The ... | |
| recovering deleted files | 12/15/2009 |
| Q: How can I recover a folder that has been deleted from the desktop in a way that it does not go to ... A: Check out the following: ... | |
| Registry Cleaners | 12/14/2009 |
| Q: I have an old Dell computer running Windows XP. It is running really really slow. I have defraged ... A: You mentioned that you scanned for viruses, how about malware? I would suggest downloading ... | |
| vertical screen | 12/13/2009 |
| Q: i really need your help. My screen is vertical and I cant get it back to normal. I have windows Xp ... A: Some video cards support rotating the screen 180 degrees. If rotation is enabled on your card, you ... | |
| how to stop autocomplete | 12/13/2009 |
| Q: When I start typing in one of my email addresses on this website or on Facebook or many sites, it ... A: With Internet Explorer opened, go to Tools, Internet Options, under the Content tab click Settings ... | |
| spanish version of windows xp | 12/12/2009 |
| Q: i have a problem and im hoping you can help.My girlfriend is from mexico city and lives in thew ... A: Check the following sites about buying it on-line: ... | |
| Shutting down problem! | 12/12/2009 |
| Q: when i always shut down my windows....its shows shutting down mssage window but my laptop remains ... A: Microsoft explains Windows stops responding during Windows XP shut down at: ... | |
| Mouse freezes windows | 12/11/2009 |
| Q: My issue started on Tues. The computer would be working fine and then I would move the mouse and ... A: From what you say, sounds like you need a new power supply. If you don't know how, the following ... | |
| Mouse freezes windows | 12/11/2009 |
| Q: My issue started on Tues. The computer would be working fine and then I would move the mouse and ... A: You mentioned that you tried three different mice but did you check to see if the driver needed to ... | |
| Mouse freezes windows | 12/10/2009 |
| Q: My issue started on Tues. The computer would be working fine and then I would move the mouse and ... A: First thing, verify that the connection is secure at the computer, unplug it - then replug with ... | |
| windows picture and fax viewer | 12/7/2009 |
| Q: When I download a picture from the internet it says "no preview" when I try to open the picture- in ... A: Is the Windows and Fax Viewer working for other pictures or is that missing? Start> Run then type: ... | |
| computer crash | 12/5/2009 |
| Q: My computer crashed about six months ago; it has been rebooted since then. But, I lost all of my ... A: Depending on how much space your important files take up, you could use either a CD or a DVD to ... | |
| XP Setting? | 12/5/2009 |
| Q: My daughter's Dell running Windows XP keeps logging off and requires her to log back on after it has ... A: Open the Control Panel, double click Power Options, under the Power Schemes tab, using the drop down ... | |
| Windows XP Prof. freezes when opening XP native programs (Win Explorer, IE, Control Panel etc) | 12/4/2009 |
| Q: My laptop running Win XP Professional version is behaving funny since yesterday. Its allowing all ... A: It is possible that a virus or some other threat has stopped NAV from working. Using Internet ... | |
| what error message is this | 12/4/2009 |
| Q: may i know what error message is this? and please tell me how to fix this problem A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| Increase size of onscreen keyboard | 12/3/2009 |
| Q: I have an PC running Windows XP and a tablet PC running Windows Vista. The onscreen keyboard size is ... A: Check out the following: http://www.microsoft.com/enable/training/windowsvista/oskkeys.aspx ... | |
| WordPad | 12/2/2009 |
| Q: Someone named Jesse explained how to reinstall wordpad that ended with the following: "On the ... A: The only other thing to do would be to run a Windows XP repair install as explained at: ... | |
| Instability? Error Message | 12/2/2009 |
| Q: At the suggestion of your expert on WP, I installed a later version of WP as I could not open files ... A: What do you mean by WP? Do you mean Word Perfect? Have a feeling that a virus or some other threat ... | |
| Windows XP error | 12/1/2009 |
| Q: I have a dell latitude D800 laptop running Windows XP. After I did a system restore, the computer ... A: Have you tried doing another system restore and restore it back to where it was before you did it ... | |
| WordPad | 12/1/2009 |
| Q: Someone named Jesse explained how to reinstall wordpad that ended with the following: "On the ... A: Try this first, go to Start, Search, For files and folders, and do a search for wordpad.exe. It ... | |
| computer turning on | 12/1/2009 |
| Q: I purchased a computer from a computer recycling dealer (they put together computers from used and ... A: Followup 1-8-2009 Hi Cowboy, Did you try going to Start, Programs, Accessories, System Tools, ... | |
| print spooler | 11/29/2009 |
| Q: I have Windows XP..After acquiring a virus and getting it out of my system, I can no longer use my ... A: The download might of been corrupt, that doesn't usually happen but... I would try downloading the ... | |
| print spooler | 11/29/2009 |
| Q: I have Windows XP..After acquiring a virus and getting it out of my system, I can no longer use my ... A: To start the Spooler service, follow these steps: 1. Click Start, and then click Control Panel. ... | |
| Slow, freezes, registry errors | 11/28/2009 |
| Q: I may have too many programs (and anti-virus programs) running. Usually I can’t even open a program ... A: I meant to say check for updates before running a scan with Malwarebytes Anti-Malware. Sorry about ... | |
| Windows XP Format problems | 11/22/2009 |
| Q: and thank you for taking the time to review my inquiry. I recently purchased computer parts from ... A: Hate to say it but it sounds like the drive is bad, especially since you already tried it in your ... | |
| Print screen | 11/17/2009 |
| Q: I'm trying to build a presentation for my work in which I need to include graphics from an ... A: The easiest way that I have found is to download IrfanView from: ... | |
| Fatal error | 11/17/2009 |
| Q: have the blue screen . STOP c000021a I have tried the other ways. restore to last known good ... A: Check out the following for information: http://support.microsoft.com/kb/156669 Did you recently ... | |
| Xp disk | 11/16/2009 |
| Q: Where can I get a xp restore disk / back up disk A: If your computer is a brand name computer, you already have the restore on the hard drive. eHow ... | |
| funny internet | 11/15/2009 |
| Q: Hello Lorry I did what I said I was going to do I updated Malwarebytes ran another scan no spyware ... A: This is frustrating not only for you but for me also. Sorry but I don't know what else to suggest at ... | |
| windows picture and fax viewer problem | 11/15/2009 |
| Q: when I open "My Pictures" I dont see thumbnails on most of the pictures, and the thumbnails I can ... A: Asked a friend for their input, they came back with: I wonder if Alan renamed one or more of the ... | |
| uninstalling programs | 11/14/2009 |
| Q: I am looking to speed up my PC. I would like to uninstall programs that I do not need, but I'm not ... A: You can remove those, no problem. If the framework is needed at a later time, you can always install ... | |
| loss of tools menu | 11/13/2009 |
| Q: I have 'lost' the System Tools menu via > START > All Programs > Accessories. I can get to Disc ... A: Now that you found them in the > Documents and Settings > All Users > Start Menu > Programs > ... | |
| Funny Internet | 11/12/2009 |
| Q: ANSWER: Hi Tom, Some threats actually stop anti-virus and/or spyware programs from running or ... A: Anytime you are you going to run a scan with Malwarebytes, update it first,then run the scan. Check ... | |
| loss of tools menu | 11/12/2009 |
| Q: I have 'lost' the System Tools menu via > START > All Programs > Accessories. I can get to Disc ... A: The easiest way to get this back would be to use System Restore and go back to a date when it ... | |
| Funny Internet | 11/11/2009 |
| Q: ANSWER: Hi Tom, Some threats actually stop anti-virus and/or spyware programs from running or ... A: I have NAV installed also but once in awhile will go to the Symantec site to run their free scan if ... | |
| Funny Internet | 11/9/2009 |
| Q: Hello I've noticed here lately when put a subject in a search engine yahoo for instance and get web ... A: Some threats actually stop anti-virus and/or spyware programs from running or updating. Saying that, ... | |
| getting the original back | 11/8/2009 |
| Q: I ma a 65 retired goldsmith out of work. My previous computers have been stolen and I got as a ... A: Do you have the original Windows XP CD? If yes, there should be no problem in doing a clean install ... | |
| Control Panel not seen | 11/7/2009 |
| Q: I am a newbie in this OS. Recently due to Virus problem I got my system formatted and XP SP2 ... A: Are you signing on as the Administrator? I think there might still be a problem with a threat, ... | |
| bsod | 11/7/2009 |
| Q: i have problems with BSOD. and when i turn on the laptop it won't start. code: 0x0000007e and ... A: When you start Windows, did you get a screen asking how you want to start Windows? If yes, try ... | |
| bsod | 11/6/2009 |
| Q: i have problems with BSOD. and when i turn on the laptop it won't start. code: 0x0000007e and ... A: Microsoft explains How to troubleshoot a Stop 0x0000007E error in Windows XP at: ... | |
| Connecting to internet | 11/3/2009 |
| Q: I did a clean install of her Windows XP Professional (2002) on a friend's old Dell computer. I need ... A: Had a similar problem with one of my friend's computer yesterday, he couldn't get on-line with the ... | |
| Registry Firewall Message | 11/2/2009 |
| Q: Lorry: I was experimenting with changing the start page for IE. Now I continually receive an anoying ... A: Don't know of anything else to suggest at this time. I really don't think I virus would cause this ... | |
| Registry Firewall Message | 11/2/2009 |
| Q: Lorry: I was experimenting with changing the start page for IE. Now I continually receive an anoying ... A: Usually this happens when spyware takes over, that is why I suggested downloading Malwarebytes. You ... | |
| UNMOUNTABLE_BOOT_VOLUME | 11/2/2009 |
| Q: When I rebooted the I had the below error message. UNMOUNTABLE_BOOT_VOLUME I read ... A: It could of been what I mentioned earlier or a power surge, hard drive problems by not shutting ... | |
| Disk defragment prevented by Chkdsk | 11/1/2009 |
| Q: I have encountered a problem I have not previously seen. I regularly defrag but this time I got a ... A: Did you check the two boxes "Automatically fix file system errors" and Scan for and attempt recovery ... | |
| Disk defragment prevented by Chkdsk | 11/1/2009 |
| Q: I have encountered a problem I have not previously seen. I regularly defrag but this time I got a ... A: Do you have Service Pack 3 installed? If not, I would suggest downloading it ASAP. Go to Windows ... | |
| Windows Updates | 11/1/2009 |
| Q: Windows Update Message I have Xp Pro. I keep getting a message from Microsoft that updates are ... A: Are you getting an error, if yes, what exactly? Are you using a firewall program, if yes, make that ... | |
| UNMOUNTABLE_BOOT_VOLUME | 11/1/2009 |
| Q: When I rebooted the I had the below error message. UNMOUNTABLE_BOOT_VOLUME I read ... A: The cause for this error could be any one of the following: 1.The file system is damaged and cannot ... | |
| Connecting to internet | 10/31/2009 |
| Q: I did a clean install of her Windows XP Professional (2002) on a friend's old Dell computer. I need ... A: Checked with a friend of mine who came back with: I'll give you odds that the NIC isn't recognized. ... | |
| Connecting to internet | 10/31/2009 |
| Q: I did a clean install of her Windows XP Professional (2002) on a friend's old Dell computer. I need ... A: Microsoft explains Use Windows XP to join a network at: ... | |
| Windows XP service packs | 10/31/2009 |
| Q: Do you know how find out what service pack number I have in my XP operating system. I want to ... A: An easy way to find out is to double click My Computer, the click on View System Information on the ... | |
| deleted administrator | 10/30/2009 |
| Q: in users . administrator was deleted . now i am limited to access .can i get the administrator back ... A: Try starting in Windows in Safe Mode by tapping the "F8" when Windows first starts until you get a ... | |
| cd burner | 10/30/2009 |
| Q: I have a toshiba satellite and when i try to burn a cd I can not play it in anything but my ... A: Try downloading WinAmp from: http://www.winamp.com/ The following site explains how to burn a cd ... | |
| WinXP Home cannot find drive G: | 10/29/2009 |
| Q: After last reboot, cannot find my external HD. Have no idea what happened. Saw it this morning A: The first thing to do is to make sure the connection is secure. Check out the following for ... | |
| help and support center | 10/28/2009 |
| Q: in the help and support center when you highlight a topic in the index and click on display it ... A: Many times if you do the above it will fix the problem related to the Help and Support Center. The ... | |
| Preserve file creation date when copied | 10/26/2009 |
| Q: I'm a fellow Expert on this site, but not on computers in general. So I am writing this XP-related ... A: Check out XXCOPY 2.96.6 at: http://download.cnet.com/XXCOPY/3000-2242_4-10648429.html RoboCopy is ... | |
| xp pro partition will not delete | 10/26/2009 |
| Q: I tried to reinstall the xp pro and when I got to the part about partitions there is one that shows ... A: Is this a name brand computer like Dell or HP? If yes, are you using the Recovery/Restore CD or the ... | |
| win xp pro | 10/25/2009 |
| Q: I got a broken computer from my work place and repaired it for an additional computer to use at ... A: Microsoft explains How to remove a second installation of a Windows operating system from a ... | |
| Microsoft-windows | 10/25/2009 |
| Q: I was at my school typing a document on microsoft word 2007. The school has windows xp just like me. ... A: You need to have MS Word 2007 or you could of converted the document to Word 2003 before you left ... | |
| Windows XP Backup | 10/24/2009 |
| Q: I have a My Computer Backup on CD, which include Windows, Driver, etc. I want to restore it on my ... A: Not sure what you mean when you say "in which computer i want to restore, this computer has no ... | |
| windowsxp desktop disappears | 10/23/2009 |
| Q: also won't accept new shortcuts ANSWER: Hi Clemens, Using Internet Explorer, go to: ... A: If your subscription to Norton 360 is valid, I would use that over any free AV program. You get what ... | |
| windowsxp desktop disappears | 10/23/2009 |
| Q: also won't accept new shortcuts A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| Disk Defragmenter problems | 10/22/2009 |
| Q: hope you are well. I am a Windows XP Professional user and my computer is an Intel Pentium 4 (2.53 ... A: To resolve this issue, follow these steps: 1. Click Start, click Run, type C:\Windows\Inf, and ... | |
| Start bar missing | 10/21/2009 |
| Q: My neighbor's computer has no start or task bar on the bottom. She has her desktop icons. She ... A: This could be happening for a number of different reasons, saying that, please check outthe ... | |
| XP error message | 10/21/2009 |
| Q: I have a Dell GX 280, a 2005 model that I bought second hand last year. It runs XP (professional ... A: If it be the connector cable problem then replace the 40-wire cable with an 80-wire UDMA cable. If ... | |
| Xp Blue Screen | 10/19/2009 |
| Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ... A: It is very possible for A-Squared free to have caused this problem, it is a tough call - depending ... | |
| Xp Blue Screen | 10/18/2009 |
| Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ... A: At this point, I would suggest taking the PC to the local repair shop, have them backup anything of ... | |
| Xp Blue Screen | 10/17/2009 |
| Q: I was infected with Antivirus 2009 on my computer. Whenever I tried to delete it, I used Spy Bot ... A: Download Malwarebytes Anti-Malware 1.41, put it onto a CD, install it onto your computer and run a ... | |
| Programs shortcuts on the start menu | 10/16/2009 |
| Q: Lorry. Can you tell me what is the difference between "unpin from start menu" and "remove from ... A: Sorry I couldn't answer your question the other day, too many things happening plus not feeling up ... | |
| Laptop Problem | 10/15/2009 |
| Q: I have a hp entertainment dv1000 when i turn it on the task bar don't work, so i cant use the ... A: Am assuming that you have an anti-virus program installed, if yes, start Windows in Safe Mode by ... | |
| Logging in with Password | 10/15/2009 |
| Q: When I turn on my computer, it automatically shows all my icons, so anyone could go in and have ... A: Go to Start, Control Panel, User Accounts, click on the account you want to change, click Create A ... | |
| Windows Backup | 10/14/2009 |
| Q: How i can take my windows backup and restore it? Best regard A: Microsoft explains How to use the Backup utility to back up files and folders in Windows XP Home ... | |
| Moving C drive stuff to D. | 10/14/2009 |
| Q: I'm running current XP Pro on a P4 machine. The hard drive is partitioned C = 15GB (99.9%full) ; D= ... A: Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure that the "C" drive is ... | |
| backup problem | 10/14/2009 |
| Q: I tried using the Backup wizard on Windows XP Professional for the first time. I clicked on backup ... A: You mentioned that there was a recovery partition, to find it, you could do a search for it by going ... | |
| backup problem | 10/13/2009 |
| Q: I tried using the Backup wizard on Windows XP Professional for the first time. I clicked on backup ... A: The best way would be to purchase a cloning software package to copy Windows XP onto the external ... | |
| backing up hard drive | 10/13/2009 |
| Q: I have tried several programs to create a snapshot of my hard drive, but they all fail at the point ... A: Your best best is to purchase a cloning software package. Another way would be to take it to the ... | |
| backing up hard drive | 10/12/2009 |
| Q: I have tried several programs to create a snapshot of my hard drive, but they all fail at the point ... A: Not knowing what you did, try the following. Microsoft explains How to use the Backup utility to ... | |
| boot up process | 10/12/2009 |
| Q: My question concerns Windows XP home version. When I turn my computer on, the boot up process ... A: Check out the following sites for information: http://www.pchell.com/support/welcomescreen.shtml ... | |
| Browser history | 10/12/2009 |
| Q: My teen-age son keeps deleting the browser history on our office computer so we can't tell where ... A: Check out the following site for information: ... | |
| XP start problem | 10/11/2009 |
| Q: I try to start windows xp but it load the windows xp logo and after that it can not go ahead. It end ... A: Since you already spoke to a tech about this problem and cannot start Windows in Safe Mode, I would ... | |
| windows xp | 10/10/2009 |
| Q: my pc freezes at windows is starting up A: The following site explains 10 things you can do when Windows XP won't boot at: ... | |
| Photos on Disk | 10/8/2009 |
| Q: I've just returned from a holiday and I have heaps and heaps of photos that I took. To print them ... A: The DVD/CD can be read on a DVD player and/or another computer if you finalize the DVD/CD when done. ... | |
| Cant access window xp at all | 10/6/2009 |
| Q: first my computer kept shuting down on its own and i had to continue turn it back on, i have windows ... A: your windows cd can be helpful because it provides 2 options/tools in addition to installing ... | |
| cd rom error | 10/6/2009 |
| Q: my cd rom does not seem to read any cds, i, insert. I do not have a boot windows cd ither. I wanted ... A: Try using a CD/DVD cleaner available from most stores that sell CDs or DVDs. Try cleaning the CD ... | |
| backup problem | 10/5/2009 |
| Q: I tried using the Backup wizard on Windows XP Professional for the first time. I clicked on backup ... A: After using Windows XP Backup Utility: Here’s how to burn a backup to a CD: 1. Create a backup and ... | |
| Can't delete folder | 10/3/2009 |
| Q: I have a folder that I need to delete that is stopping any registry scan or Nortons Windows scan. ... A: Sorry to hear that you couldn't delete the folder in Safe Mode, usually you can. Check out Your ... | |
| Can't delete folder | 10/2/2009 |
| Q: I have a folder that I need to delete that is stopping any registry scan or Nortons Windows scan. ... A: First thing that I would try is start Windows in Safe Mode by tapping the "F8" when Windows first ... | |
| Home Page Default Address Modification | 9/30/2009 |
| Q: Lorry: I was able to create a new default Home Page Address in IE, but each time I sign on to IE it ... A: Check out the following for information: http://support.microsoft.com/kb/926449 You could use Disk ... | |
| Home Page Default Address Modification | 9/30/2009 |
| Q: Lorry: I was able to create a new default Home Page Address in IE, but each time I sign on to IE it ... A: Okay, sounds like there's some spyware on board. Download Malwarebytes Anti-Malware 1.41 from: ... | |
| How to transfer files if you cannot login to computer | 9/30/2009 |
| Q: Not sure if this is the most suitable category, sorry if this isn't. My computer is a victim of the ... A: I would suggest downloading the W32.Sasser Removal Tool from: ... | |
| Basic XP Question | 9/29/2009 |
| Q: Lorry: I have 2 very basic XP questions. When I bring up XP I would like to display a specifc ... A: With Internet Explorer opened, go to the site you want, then go to Tools, Internet Options, click ... | |
| Windows Registry Backup | 9/27/2009 |
| Q: How can i take Windows Registry Backup. Best regard A: 1. Click Start, click Run, type %SystemRoot%\system32\restore\rstrui.exe, and then click OK. 2. ... | |
| monitor | 9/22/2009 |
| Q: My son installed a driver in my Toshiba 105 yesterday and it worked fine, today I opened it up and ... A: Can you start Windows in Safe Mode by tapping the "F8" key until you get a window with various ways ... | |
| windows xp virus | 9/21/2009 |
| Q: my computer wont let me into programs except for internet explorer and itunes. whenever i try to ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| Unable to view the hidden files | 9/19/2009 |
| Q: i am unable to view the hidden files ..there is no option in the tools as folder options like before ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| Slow computer | 9/15/2009 |
| Q: My desktop with XP home edition has gotten really slow, especially internet speed (Firefox). My ... A: Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure that the "C" drive is ... | |
| default e-mail is wrong | 9/15/2009 |
| Q: We want Outlook as our default e-mail. I went into IE and made Outlook our default e-mail but when I ... A: The following steps will set Outlook as your default mail program. 1. On the Tools menu in ... | |
| NY Times Rogue anti virus software | 9/15/2009 |
| Q: Lorry: I sent you a prior note regarding this subject, but it occurred to me that one solution to ... A: Try what I suggested in the earlier answer. If you can use Internet Explorer, go to: ... | |
| Windows-XP DVD Burnning error | 9/11/2009 |
| Q: WIndows-XP Home Edition - Recently, I cannot burn DVDs using Nero 7 Ultra. "Registry settings used ... A: The first thing to do is to go to Windows Update and download the available updates. Verify that you ... | |
| error | 9/6/2009 |
| Q: when i connect internet(broad band) to my PC iam getting the error "Generic host process for win32 ... A: Go to Windows Update and download SP3 and any other available updates. Check out the following ... | |
| random shutdowns | 9/6/2009 |
| Q: My PC will randomly shut down, especially when running anti-virus programs. It even did it to me in ... A: If you can, try using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp ... | |
| Install/Uninstall | 9/5/2009 |
| Q: My installation CD won't open because the computer says the "UninstallShield is in use please close ... A: Go to Start, Run, type in MSCONFIG, under the Startup tab uncheck uninst.exe, reboot. If that ... | |
| My Pictures in XP | 9/3/2009 |
| Q: When I look at the photos in My Pictures in XP they have a little green circle in them with a white ... A: Okay, let's check for viruses. Using Internet Explorer, go to: ... | |
| Move Monitor | 9/2/2009 |
| Q: I have WinXP home; IE6; Panasonic NONflat monitor. When I am on my Outlook Express email frames (or ... A: Try changing the screen resolution by right clicking an empty spot on the Desktop, choose ... | |
| disk boot failure | 9/2/2009 |
| Q: I have a "disk boot failure insert disk and press enter" problem. When I insert the system recovery ... A: Check out the following for information: ... | |
| Windows XP Home | 9/1/2009 |
| Q: It seems that I've got some sort of malware on my desktop where as soon as I log into any profile, ... A: IF you cannot get into the system, you are going to need to get into the BIOS right after the logo ... | |
| Windows XP Home | 9/1/2009 |
| Q: It seems that I've got some sort of malware on my desktop where as soon as I log into any profile, ... A: Try starting Windows in Safe Mode by tapping the "F8" key when Windows first starts until you are ... | |
| chkdsk | 9/1/2009 |
| Q: I keep getting a pop up that says I have a corrupt file and that I need to run the chkdsk utility. ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| computer shut down | 8/31/2009 |
| Q: I have a problem with my computer turning off, it had a virus on it so being a computer ... A: Are you doing a clean install? Check out the following site directions on how to do a clean install: ... | |
| My Music/Shared Documents | 8/31/2009 |
| Q: I have a problem in XP Home, and although i can normally sort minor problems, this one has me lost. ... A: To play it safe, copy the music to a new folder called Today's Music for example, verify that all of ... | |
| My Music/Shared Documents | 8/31/2009 |
| Q: I have a problem in XP Home, and although i can normally sort minor problems, this one has me lost. ... A: Sounds like you moved, not copied the My Music folder. I would suggest creating a new My Music ... | |
| virus | 8/30/2009 |
| Q: I recieved a virus. PC Tools program fixed most of the problem. I want to go to system restore to ... A: Resolution 1. Click Start, Run and type regedit.exe and press Enter 2. Navigate to the following ... | |
| disk boot failure | 8/29/2009 |
| Q: I have a "disk boot failure insert disk and press enter" problem. When I insert the system recovery ... A: Start Windows in Safe Mode by tapping the "F8" key until given various ways to start Window, choose ... | |
| Low disk space | 8/29/2009 |
| Q: My computers having a problem with its low disk space. It keeps popping up on the screen every two ... A: Check out what Bob Rankin offers at: http://askbobrankin.com/low_disk_space_warning.html Have you ... | |
| help!!! | 8/27/2009 |
| Q: !! ANSWER: Hi Shaun, Did you try using Unlocker in safe Mode? Sometimes that is the only way to ... A: To get Windows to start in Safe Mode, keep tapping the "F8" key when Windows first starts until you ... | |
| help!!! | 8/27/2009 |
| Q: !! A: Did you try using Unlocker in safe Mode? Sometimes that is the only way to remove those stubborn ... | |
| No sound from speakers | 8/24/2009 |
| Q: I was having sound from my speakers to my computer, then all of a sudden when I got an email to open ... A: Verify that the wires on the speakers and the computer are on securely, unplug and replug each one. ... | |
| windows xp problem | 8/24/2009 |
| Q: For some reason my system restore does not work. it is enabled. Also my dvdwriter will not show up ... A: Checkout the following from Microsoft before doing anything else: ... | |
| Microphone | 8/23/2009 |
| Q: I have a Windows XP home edition from emachines. I've been having extreme issues with any and all ... A: Open Volume Control, click Start, point to Programs, point to Accessories, point to Entertainment, ... | |
| black screen for win xp | 8/21/2009 |
| Q: Hey Lorry, My mother has an older pc running win xp, when she turns the machine on she gets the ... A: Is there a CD or a DVD in the drive? Try starting Windows in Safe Mode and using System Restore, if ... | |
| # # Reboot and select proper boot device or insert boot media in ... | 8/21/2009 |
| Q: "Hi, i always get that error when i start up my pc, what could be done to stop this error from ... A: Do you have an external USB hard drive connected to the computer? If yes, change the boot sequence ... | |
| Parental control | 8/17/2009 |
| Q: How do I set specific parental controls on one of the user in Windows XP? I would like to set up ... A: Microsoft explains at: http://www.windows-help-central.com/parental-controls-in-windows-xp.html ... | |
| flash drive | 8/7/2009 |
| Q: How do I copy My Pictures to a flash drive? Do I send to? I just want to copy them on a flash ... A: This section describes how to transfer your photographs from My Pictures to your flash drive. 1) ... | |
| the newest copies of windows | 8/5/2009 |
| Q: what is the difference between widows XP and vista A: Check out the following for information: ... | |
| freeze up | 8/3/2009 |
| Q: After running computer for a day or so the windows freeze up with part of one program say Outlook ... A: Really sounds like a memory problem as once you reboot, everything works. Try running of the ... | |
| freeze up | 8/3/2009 |
| Q: After running computer for a day or so the windows freeze up with part of one program say Outlook ... A: I would suggest turning off the computer at night, one reason because everything goes back todefault ... | |
| Windows Vista outlook express e-mail | 7/30/2009 |
| Q: All of a sudden (within the last month) within seconds, sometimes minutes, after I have opened an ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| auto-logoff after migrating to larger HD | 7/27/2009 |
| Q: I used Ghost 14.0 to copy my laptop's C: to a larger hard drive. I then swapped the new HD in and ... A: Did you set Ghost to clone the complete drive or just the data? Checkout the following: ... | |
| auto-logoff after migrating to larger HD | 7/26/2009 |
| Q: I used Ghost 14.0 to copy my laptop's C: to a larger hard drive. I then swapped the new HD in and ... A: If you can get on xp, check if there is a folder named I386. If possible, run a search. Then go to ... | |
| windows fatal error | 7/23/2009 |
| Q: I am running windows xp on a Toshiba laptop. Recently I had some difficulty with 'power options'. I ... A: Try reinstalling these two utilities. Reboot in between. Toshiba ACPI Common Modules for Windows ... | |
| Windows XP | 7/23/2009 |
| Q: My niece got on my home computer without my knowledge and then told me something was wrong with my ... A: Your best bet would be to take it to the local repair shop where they can backup anything of ... | |
| Windows XP | 7/23/2009 |
| Q: My niece got on my home computer without my knowledge and then told me something was wrong with my ... A: Try starting Windows in Safe Mode by tapping the "F8" key, when Windows first starts,until you get a ... | |
| Corrupt Antivirus Program | 7/22/2009 |
| Q: I have Webroot Spy Sweeper and Webroot Firewall installed on my computer (Windows XP Home)...Since ... A: How to Disable Webroot Spy Sweeper I know this is an old thread, but I found it while looking for ... | |
| how to install windows xp pro? | 7/21/2009 |
| Q: i have this brand new pc which works well and i used to format my old hdd. now my old hdd has been ... A: The following sites explain how to install: http://www.cyberwalker.com/article/454 ... | |
| Uninstall before upgrade? | 7/19/2009 |
| Q: I just wanted to know, how does one know if he should Uninstall before installing a Newer Version or ... A: Not knowing what program you are referring to, I will tell you that some programs will tell you to ... | |
| i can't browse the Internet | 7/19/2009 |
| Q: i have XP PRO on my computer, i have a strange problem, i can login to ISP server but i cant't ... A: Can you check your email? Contact your ISP it could be a DNS problem if browser does not work. ... | |
| Shared Resources can't be found | 7/19/2009 |
| Q: I'm a fellow expert on this board (VB Programming). I have a problem on a home network where some ... A: Had a similar problem after updating the firewall, verify that the firewall is set accordingly. At ... | |
| page size | 7/18/2009 |
| Q: ....before I forgot I wanted to thank you for your hellp. I followed your instructions and it ... A: You can change the Internet Explorer window back to the preferred size by using either of the ... | |
| Windows XP | 7/17/2009 |
| Q: I accidently deleted a file in the ad or remove hardware or software folder. Whatever I deleted was ... A: Try rebooting Windows. Booting into safe mode should make plain old VGA word. WinXP's Enable VGA ... | |
| lsass.exe - System error | 7/15/2009 |
| Q: How are you? I am getting the following error frequently when I start my computer lsass.exe - ... A: It could be a virus. Using Internet Explorer, go to: ... | |
| Hidden folder | 7/13/2009 |
| Q: How are you? I have two hidden folder named RECYCLER & SYSTEM VOLUME INFORMATION, both are hidden ... A: Kirupairajah, Pretty good, how are you doing this evening? Why would you want to remove these ... | |
| slow web pages | 7/12/2009 |
| Q: ......I have done all of my updates, ran my spyware and anti virus software...cleaned out files and ... A: With Internet Explorer opened, go to Tools, Delete Browsing History, check the following: Temporary ... | |
| Yahoo Mail Short Cut Dont Work Anymore | 7/11/2009 |
| Q: Using xp home edition with IE 7 and I have had this yahoo email shortcut on my desktop for a long ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| html?? | 7/9/2009 |
| Q: I recently got another computer that has windows xp I also am using outlook for e-mail. The problem ... A: Guess there is a bigger difference between the two different Outlooks than I thought. Jim Stiles ... | |
| Opening harddisk | 7/8/2009 |
| Q: How are you? When I double clicks harddisk icon it doens't open instead open with dialog box ... A: Kirupairajah, What happens if you right click the C Drive and choose open? Does the Open With ... | |
| Opening harddisk | 7/8/2009 |
| Q: How are you? When I double clicks harddisk icon it doens't open instead open with dialog box ... A: Kirupairajah, I'm fine, thanks for asking. How are you doing now a days? Not quite sure what your ... | |
| IE8 | 7/7/2009 |
| Q: Lorry I cannot figure out hoe to get support from Microsoft so am hoping you can help. After ... A: Are you using a dial-up connection? It is very possible that Windows is updating after you installed ... | |
| reformat | 7/7/2009 |
| Q: I need to reformat the main drive - C drive - too many mistakes... I tried to do it as I was ... A: If you have the restore/recovery CD from Dell or if you made one, you should be able to use that. ... | |
| TEXT FOR STARTUP MENUS | 7/5/2009 |
| Q: When I select programs,favorites or control menus in STARTUP window I only get icons in list form. ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| Can't open programs (ie executables) | 6/27/2009 |
| Q: I hope you can help me. After battling hard against a virus i caught, or rather the whole lot of ... A: Try using System Restore by going to Start, Programs, Accessories, System Tools, System Restore. ... | |
| deleting files | 6/27/2009 |
| Q: It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. ... A: The following site explains remove audio track from media file: ... | |
| deleting files | 6/26/2009 |
| Q: It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. ... A: Sorry that didn't work but have no fear, have something else up my sleeve. Download Eraser Portable ... | |
| Help uninstall | 6/25/2009 |
| Q: i downloaded a trial version of roller coaster tycoon online a while ago and now i bought the game ... A: Remove both the trial version and paid version, then reinstall the paid version after rebooting ... | |
| windows scrolling is jumpy | 6/24/2009 |
| Q: My windows scrolling was just fine and smooth until this evening all of a sudden it started ... A: The first thing that comes to mind is to update the video driver. The following site explains how ... | |
| Files contents changed | 6/21/2009 |
| Q: Recently, in XP Pro with sp3, several of my Word and Power Point files have kept their names, but ... A: Do have a firewall installed besides the one that comes with Windows XP? If not, I would suggest ... | |
| deleting files | 6/18/2009 |
| Q: It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. ... A: Try rebooting Windows and see if you can remove the file. If that doesn't work, try starting Windows ... | |
| Backup Files | 6/18/2009 |
| Q: I had been using my computer for two years and it was working fine with excellent performance. Few ... A: Try starting Windows in Safe Mode by tapping the "F8" key until given various ways to start Windows, ... | |
| Replace IE8 with IE7 | 6/17/2009 |
| Q: It's always something. This refers to my friends computer, which I use to go to the RoadRunner web ... A: Microsoft explains How do I uninstall or remove Internet Explorer 8? at: ... | |
| XP home update/ acer laptop dilema | 6/16/2009 |
| Q: My wifes computer is an Acer Aspire 3000 series that is running XP home edition. Around the ... A: Followup 6-17-2009 Hi Daniel, Have been thinking about this, it could be the drivers. Try going to ... | |
| Microsoft Update Installer is Stuck | 6/14/2009 |
| Q: On shutdown, my Windows XP Pro SP2 system is attempting to install 7 Microsoft updates. The first ... A: Your best bet would be to go to Windows Update, download SP3, reboot Windows. Now go to Windows ... | |
| How to get sound. | 6/14/2009 |
| Q: My computer was having malfunctions so I did a system recovery to make as if i just bought it. Now ... A: Add the Volume icon To add the Volume icon to the notification area of your computer, follow these ... | |
| Stupid notice | 6/9/2009 |
| Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ... A: SARC is the Symantec site where you may run a free virus scan. SARC is short for Symantec Antivirus ... | |
| Win XP SP2 can't install printer or adobe drivers | 6/9/2009 |
| Q: My wife's PC can't install two different printer drivers (1 HP and 1 Dell) nor can it install the ... A: The only thing I can think of is to go to device manager and see if anything looks strange. Also ... | |
| IE - can't overtype address/file name line | 6/9/2009 |
| Q: I cannot backspace out or overtype any info, such as, (http://Google.com/)in IE address line ... A: Could be a memory problem. If you reboot Windows, can you do what you want to? The first thing I ... | |
| Temp files | 6/8/2009 |
| Q: 3 days ago after I did Search *.TMP and deleted all the temp files that were not deleted by XP Home ... A: To remove Temp. files: 1.Click on Start and then Run. 2.In the text box in the Run window, ... | |
| Stupid notice | 6/8/2009 |
| Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ... A: Just out of curiosity, did you run the free scan from SARC? Thanks for telling me about the site ... | |
| "Remove disks or other media" error message.. | 6/6/2009 |
| Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ... A: You would be surprised at how sensitive Windows - any version can be. On the other hand, if it ... | |
| "Remove disks or other media" error message.. | 6/6/2009 |
| Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ... A: Yes WMC should work with Windows XP. Did some checking for prices, at TigerDirect you can get it for ... | |
| "Remove disks or other media" error message.. | 6/5/2009 |
| Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ... A: I agree with Windows Media Center, I tend to stay away from open source programs for safety reasons. ... | |
| mail time | 6/5/2009 |
| Q: I have Windows XP and IE6 along with Norton 360. I have used CCleaner and adaware as well as Windows ... A: Was there any difference when you disable everything in Norton 360 except for the anti-virus? Time ... | |
| mail time | 6/5/2009 |
| Q: I have Windows XP and IE6 along with Norton 360. I have used CCleaner and adaware as well as Windows ... A: Being a Symantec user myself, try this, disable everything in Norton 360 except for the anti-virus. ... | |
| unhide folder option on tools | 6/4/2009 |
| Q: Good day! Im having a problem on the folder option in the tools of the explorer.My OS is WinXP Pro. ... A: Did you run the free virus scan from Symantec - site mentioned earlier? Using Regedit, go to Edit, ... | |
| XP Home is looping at logon; wont let me in | 6/3/2009 |
| Q: i ran avast av boot scan & did NOT move no winnt or system files to chest. Only things i moved to ... A: At this point I would suggest taking the PC to the local repair shop, ave them save/backup any ... | |
| Computer won't let me do a system restore | 6/2/2009 |
| Q: k, so i have an blank cd, and i have downloaded Anti-Malware. Only problem is I'm not sure how to ... A: Open Windows Explorer by going to Start, Programs, Accessories, Windows Explorer. Once in Windows ... | |
| Computer won't let me do a system restore | 6/2/2009 |
| Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ... A: You can put data, Malwarebytes Anti-Malware 1.37, onto an audio CD. In fact, most CDs may be used ... | |
| background hacking | 6/2/2009 |
| Q: i am trying last 4 months change my computer main windows explorer background but i am fail ..i have ... A: Open Windows Explorer by going to Start, Programs,Accessories, Windows Explorer, click Tools tab, ... | |
| background hacking | 6/2/2009 |
| Q: i am trying last 4 months change my computer main windows explorer background but i am fail ..i have ... A: Check out the following for information: ... | |
| Computer won't let me do a system restore | 6/1/2009 |
| Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ... A: Since you cannot open Internet Explorer, can you open aother browser? Try downloading Norton ... | |
| Computer won't let me do a system restore | 6/1/2009 |
| Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ... A: Download Malwarebytes Anti-Malware 1.37 from: ... | |
| windows picture wizard | 6/1/2009 |
| Q: Windows Picture Wizard no longer pops up when I plug in my card reader. I can't find it anywhere on ... A: Do you get any error, if yes, what exactly? I don't have a card reader for my Canon but if nothing ... | |
| Scaning to Word | 5/31/2009 |
| Q: I have Windows XP. I'm trying to scan from Lenmark series 2500 to word or any wordpad, however when ... A: Saving a scanned image on the computer 1 Load an original document face down on the scanner glass. ... | |
| Computer won't let me do a system restore | 5/29/2009 |
| Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| unhide folder option on tools | 5/29/2009 |
| Q: Good day! Im having a problem on the folder option in the tools of the explorer.My OS is WinXP Pro. ... A: A virus could be stopping this. Using Internet Explorer, go to: ... | |
| Contents of window disappears when I move it | 5/29/2009 |
| Q: Took laptop in for virus removable and now my laptop acts differently in certain aspects. Before, if ... A: It sounds like the driver got replaced with a less than satisfactory one during the virus removal. ... | |
| Web Printing | 5/28/2009 |
| Q: Everytime I try to print a web page using firefox, firefox crashes; I have had no problem at all, ... A: The first thing I would try is to delete the cache, the following site explains how with pictures: ... | |
| support Windows XP | 5/27/2009 |
| Q: What happens with finding support when they stop supporting XP and focus on Vista and Windows 7? A: Once Microsoft stops support on Windows XP, if you run into any problems you can ask questions at ... | |
| Hidden Files and Folders | 5/26/2009 |
| Q: I would like to know how to locate all of my hidden files and folders. I am having trouble ... A: Open Windows Explorer by going to Start, Programs, Accessories, Windows Explorer. Once opened, click ... | |
| jpeg files | 5/25/2009 |
| Q: ..I had to reformat my windows xp home edition. Now when I get email or send email with photos in it ... A: Did it help you? If not, let me know and we'll take it from there. If I did help, would appreciate ... | |
| jpeg files | 5/24/2009 |
| Q: ..I had to reformat my windows xp home edition. Now when I get email or send email with photos in it ... A: When you get an email with a jpg/jpeg attachment, right click it, click Open With, click Windows ... | |
| Windows Xp BIG PROBLEM! | 5/24/2009 |
| Q: Lorry Im an owner of a Windows Xp Siemens Proffesional computer and soo desperately in nee d of ... A: Boot is another word to start Windows. As you mentioned you do not have that much knowledge ... | |
| getting error messages, empty registy keys, | 5/22/2009 |
| Q: I was wondering if you could help me solve my computer problem. My computer crashed and someone ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| restore | 5/22/2009 |
| Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ... A: Forgot to put the link to the free MS Office 60 day trial, sorry. Here it is: ... | |
| restore | 5/21/2009 |
| Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ... A: Is this a brand name computer, if yes, what brand and model number? The Restore/Recovery CD would be ... | |
| Activating Norton 2009 | 5/20/2009 |
| Q: How to activate norton 2009 antivirus? A: If you did not activate your product during installation, you receive an Activation Needed alert ... | |
| pps files | 5/20/2009 |
| Q: i have xp & power point but cant open pps files what should i be doing ? Thank You. A: It seems that .pps files somehow got associated with Windows Media Player. I would try to open ... | |
| star up | 5/19/2009 |
| Q: I have windows xp and I'm having problems when I re boot or shut down and try to reboot what happens ... A: Microsoft explains Advanced troubleshooting for general startup problems in Windows XP at: ... | |
| Renamed C drive to Z, windows won't load | 5/18/2009 |
| Q: Somehow, and for some reason known to no-one I renamed my C drive to Z under Computer Management in ... A: Microsoft xplains How to restore the system/boot drive letter in Windows at: ... | |
| right click/cursor malfunction | 5/18/2009 |
| Q: Hey there, this is a silly mistake on my part. I was on internet and tried to bookmark a page with ... A: Asked a friendfor their advice, they came back with: You might tell Jenny to disable the touch pad ... | |
| download manager | 5/17/2009 |
| Q: I have windows xp and also have avira antivirus(free version) and the it wont let me update the ... A: When was the last time you ran a virus scan? If more than a week, using Internet Explorer, go to: ... | |
| Windows XP | 5/17/2009 |
| Q: my computer is having a HUGE and annoying problem; it won't start correctly! I turn it on and it ... A: Followup 5-24-2009 Hi Cy, Did you try what was suggested at the sites I mentioned? What happened ... | |
| Virtual memory | 5/14/2009 |
| Q: I have Win XP Pro. Ever so often a balloon appears in the lower right hand pane of Windows saying ... A: Is this happening when you have two or more programs opened at the same time? If yes, try rebooting ... | |
| oe | 5/13/2009 |
| Q: how do i save my incoming emails useing outlook express?save so i can read them later. A: Once the emails are downloaded into Outlook Express in the IN folder, they will be there until you ... | |
| sound | 5/13/2009 |
| Q: i got a problem with my sound in my computer when i want to watch a movie or lisen to music there is ... A: Unplug and then plug the connections to the speakers and to the computer, to verify that they are ... | |
| photos unretrievable | 5/11/2009 |
| Q: I have a lot of hard floppy disks saved from my windows 98 home edition, all are my childrens baby ... A: Sorry I didn't answer this question earlier, just found out about it. First of all, is there a ... | |
| What Windows XP-Home Edition | 5/8/2009 |
| Q: I want to remove all info from my desk top.I need o boy a complete operating system (Windows ... A: To remove the icons from the Desktop, click one, hold the CTRL key down, click the rest, now right ... | |
| win xp | 5/6/2009 |
| Q: how can i put a password on my folders? how to i save my emails with outlook express? since there ... A: The following explains how to password protect your folders: ... | |
| new hard drive | 5/6/2009 |
| Q: I bought a hp computer without a hard drive. Had a new hard drive installed, but now I don't know ... A: Put the Windows CD in the drive, now reboot the computer - that should start the install process. ... | |
| Wireless Connection | 5/4/2009 |
| Q: Brought my sons pc home from college, started it up, and there is no wireless icon to connect to my ... A: Once you go to Start, Settings, Network Connections, right click Local Area Connection, then click ... | |
| sound difficulty | 5/3/2009 |
| Q: the volume on my computer has stoped working my speakers and headfones wont work I followed all of ... A: I had this problem as well. It happened randomly in the middle of downloading music. But thanks to ... | |
| Lost computer on pc | 5/3/2009 |
| Q: I use windows xp, I have lost my computer, how do I reinstall it? A: The best way to install Windows XP is to do a clean install. The following site explains how to: ... | |
| Audio | 5/1/2009 |
| Q: I took Vista off my laptop and installed XP Pro. I now have no audio on my computer. A: If this is a name brand laptop, I would suggest going to their site and download the audio drivers ... | |
| System messed up!! | 4/30/2009 |
| Q: Susan here! I tried to download Symantec every way says to download without Java click here- when I ... A: Assuming that you use Internet Explorer and Outlook Express, you would want to backup your Favorites ... | |
| System 32 error | 4/29/2009 |
| Q: When loading windows I get an error message that says error loading ... A: I would suggest downloading Malwarebytes Anti-Malware 1.36 from: ... | |
| System messed up!! | 4/29/2009 |
| Q: Susan here! I tried to download Symantec every way says to download without Java click here- when I ... A: Asked some friends about this problem you are having, at this time, the best thing to do wold be to ... | |
| System messed up!! | 4/28/2009 |
| Q: Susan here! I tried to download Symantec every way says to download without Java click here- when I ... A: Something similar happeed on a friend's computer, what we did there was download the trial version ... | |
| System restore not working - | 4/28/2009 |
| Q: I have XP, all was fine until I downloaded AVG,and Avira. I did not have my DVD player working, so I ... A: To run the free scan from Symantec, you MUST use Internet Explorer. What error are you getting when ... | |
| win xp install | 4/28/2009 |
| Q: win xp install is taking waaay too long. File copy seems to take forever. I'm installing on a ... A: Check out the following for information: http://support.microsoft.com/?kbid=296814 ... | |
| Can't open Regedit and cmd | 4/27/2009 |
| Q: I don't know why but when I go to Start-Run I can't open regedit and cmd anymore. I used to be able ... A: Yes it is Norton AntiVirus. The reason why I suggest using the free scan from the site is that ... | |
| System restore not working - | 4/27/2009 |
| Q: I have XP, all was fine until I downloaded AVG,and Avira. I did not have my DVD player working, so I ... A: The main reason why I suggested running the free scan from Symantec is that sometimes a virus and/or ... | |
| About my register | 4/27/2009 |
| Q: I was wondering if there is a free program that will check my register, and update any programs ... A: There are free programs available to check the registry, check them out at: ... | |
| System restore not working - | 4/27/2009 |
| Q: I have XP, all was fine until I downloaded AVG,and Avira. I did not have my DVD player working, so I ... A: Remove temporary files from IE. Check the following for information: ... | |
| My computer crashes and goes slow | 4/27/2009 |
| Q: I'm using Windows xp and have a Intel r celeron 3.20ghz 208mb of ram. I'm using Mozilla Firefox and ... A: Start with disk cleanup. Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure ... | |
| Can't open Regedit and cmd | 4/27/2009 |
| Q: I don't know why but when I go to Start-Run I can't open regedit and cmd anymore. I used to be able ... A: Try downloading Malwarebytes Anti-Malware 1.36 from: ... | |
| XP and Admin password | 4/26/2009 |
| Q: Lorry: You have helped me many times over the years. Hopefully you will be able to again. The ... A: Wasn't sure so I asked a friend for help on this question. They came back with: I believe the data ... | |
| IE6 Security Alert window.. | 4/24/2009 |
| Q: I always had Internet explorer on my system but A few weeks ago I download firefox 3. It did not ... A: Try updating the anti-virus program installed and then run a virus scan. If you cannot update it, ... | |
| dll on system32 | 4/24/2009 |
| Q: Im a programing I can not deleted odbctrac.dll from system32 folder on winxp with a program in C# ... A: odbctrac.dll can be a virus, perhaps I should say that a virus could be contained in the dll. Check ... | |
| Computer freezing, blue screen. | 4/24/2009 |
| Q: My computer freezes momentarily? My computer freezes momentarily (for 2-3 seconds). Initially, ... A: Are you running more than one program at a time when this happens? Go to Windows Update and download ... | |
| instal aspi | 4/24/2009 |
| Q: I'm trying to instal 'aspi' onto my system (windows XP home) I've saved the compressed application ... A: How to Install IIS on Windows XP and Windows 2000 Follow these steps to install IIS on Windows XP ... | |
| dll on system32 | 4/24/2009 |
| Q: Im a programing I can not deleted odbctrac.dll from system32 folder on winxp with a program in C# ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| XP-Explorer Error Message | 4/23/2009 |
| Q: I keep getting this error pop-up causing a partial crash every time... Windows Explorer Error ... A: I would suggest downloading Malwarebytes Anti-Malware 1.36 from: ... | |
| bad picture | 4/22/2009 |
| Q: a friend has an emachine that has been working fine. he thinks he downloaded(dialup) explorer8, but ... A: Try turning off Clear Type. To find out what version of Internet Explorer is running, open IE, click ... | |
| Default E Mail Program | 4/21/2009 |
| Q: I use outlook express. When I click a contact link it always opened up my outlook express, with the ... A: Control Panel>>Internet Options>>Programs Check out the following: ... | |
| Default E Mail Program | 4/20/2009 |
| Q: I use outlook express. When I click a contact link it always opened up my outlook express, with the ... A: If you open Internet Explorer, go to Tools, Internet Options, under the Programs tab, use the drop ... | |
| windows vista reboot loop after forced shutdown (no SP1 failure) | 4/20/2009 |
| Q: I have a Windows Vista from Dell, last thursday I powered it on and it rebooted (it was installing ... A: Not knowing much about Vista, And I'm betting that you have checked the following sites out: ... | |
| Screen saver problems | 4/20/2009 |
| Q: I know that I'll get a straight answer from you, a woman!!LOL I have Windows XP and would like to ... A: First look at the display/Properties/Screensaver tab and click each one listed to see what they look ... | |
| Notepad menu bar displays incorrectly | 4/19/2009 |
| Q: After updating and adding new spyware, antivirus and Advanced System Care after several bad days ... A: Followup 4-19-2009 Hi Randi, Since rebooting didn't help, I would suggest downloading Malwarebytes ... | |
| taskbar, start menu and icons are missing | 4/18/2009 |
| Q: When I turned on my computer, I was required to manually login, which I have never done since ... A: Try starting Windows in Safe Mode by tapping the "F8" when Windows first starts up until you get a ... | |
| Restore backups | 4/18/2009 |
| Q: I have some data and files I backed up using Windows Vista and I am going to replace the OS of Vista ... A: Followup 4-19-2009 Hi Wayne, I worked out an easy solution for transferring Vista's Windows Mail ... | |
| my screen goes black after windows logo | 4/18/2009 |
| Q: My screen goes black after the windows logo appears on my Dell Dimension 2350 windows xp. Then when ... A: If you can start Windows in Safe Mode, follow the directions given in the first site I mentioned. ... | |
| my screen goes black after windows logo | 4/17/2009 |
| Q: My screen goes black after the windows logo appears on my Dell Dimension 2350 windows xp. Then when ... A: Try updating the drivers for the video card. Drivers are frequently updated to eliminate bugs or ... | |
| XP restore | 4/17/2009 |
| Q: I am having trouble with my system restore. I can't think of any reason it has stopped working but ... A: Have you checked for viruses and/or spyware? With Internet Explorer, go to: ... | |
| Playing mpgs in Powerpoint | 4/16/2009 |
| Q: I have successfully linked mpgs to presentations in the past. Today, I copied a previous ... A: Not knowing too much about PowerPoint besides enjoying presentations passed around by my friends, I ... | |
| "frozen computer" | 4/15/2009 |
| Q: all I get on my computer when I turn it on is a message that I can not access windowsxp. and that ... A: Forgot to give you the site to get the DLL: ... | |
| start up menu | 4/12/2009 |
| Q: Lorry, I am cleaning up my start up programs. In my start up munu there is a program named ... A: Something tells me that it is spyware or virus related. Try running Malwarebytes Anti-Malware 1.36 ... | |
| backup my Outlook Express6 folders, add book ect | 4/11/2009 |
| Q: I need to know how to backup My Documents & My Pictures to a flash drive. Pls advise. TU Jo ANSWER: ... A: To backup your Outlook Express emails follow these steps: 1. Open My Computer 2. Click on ... | |
| backup My Documents/My Pictures | 4/11/2009 |
| Q: I need to know how to backup My Documents & My Pictures to a flash drive. Pls advise. TU Jo A: When you plug in the flash drive, you will see a window with a name like Removable Disk (F:) - for ... | |
| Getting rid of logon screen | 4/10/2009 |
| Q: I would like to get rid of the user logon screen that appears every time windows awakes from ... A: Just for the fun of it, check ""Prompt for password when computer resumes from standby.", click ... | |
| Getting rid of logon screen | 4/10/2009 |
| Q: I would like to get rid of the user logon screen that appears every time windows awakes from ... A: The answer you read was to bypass the Windows log on. Try opening the Control Panel, double click ... | |
| windows 2000 | 4/10/2009 |
| Q: I was just give a computer from a friend that has 2000 on it and at start up it goes to a password ... A: If your friend won't give it to you, check out the following: ... | |
| problem with installation wizards | 4/9/2009 |
| Q: I am getting a message that an installation can not be completed....I have removed the program exe ... A: Not knowing what program you are having problems with, I would suggest starting Windows in Safe by ... | |
| Windows XP Home Version | 4/9/2009 |
| Q: I am getting a low disk space error. I have removed many of my photos to Snapfish online. That ... A: From what I understand, you uploaded the photos to Snapfish, so they are not on your computer. ... | |
| Windows XP Home Version | 4/9/2009 |
| Q: I am getting a low disk space error. I have removed many of my photos to Snapfish online. That ... A: If you are referring to Windows Updates, yes, you should get them. Smart Computing explains how to ... | |
| hidden folders | 4/8/2009 |
| Q: I am not able to see the hidden folders (that I have made hidden) even after going through the usual ... A: It could be caused by a virus. Using Internet Explorer, go to: ... | |
| sleep button in XP Pro | 4/8/2009 |
| Q: I'm setting up a new PC I've just had custom built and am trying to get a functional sleep button on ... A: Sorry but when we (experts?) answer questions, we do not know how much or how little the person ... | |
| sleep button in XP Pro | 4/7/2009 |
| Q: I'm setting up a new PC I've just had custom built and am trying to get a functional sleep button on ... A: 1. Right click on your desktop 2. Click Properties 3. Click on the Screensaver Tab 4. In the ... | |
| New Folder.exe problem | 4/6/2009 |
| Q: Its me bilal Shah, i am a computer lab administrator here at a local schooling chain... i m having ... A: Even tough you have Symantec installed, try using Internet Explorer, and go to: ... | |
| Can't get past WIndows XP login | 4/6/2009 |
| Q: For no reason at all that I can think of, all of a sudden when I powered up the computer today, I ... A: Another thing you could try would be to download and put onto a CD is Malwarebytes Anti-Malware 1.35 ... | |
| Games folder Empty - Refurbished PC | 4/4/2009 |
| Q: I just got a refurbished Dell PC GX 280. It has Windows XP Pro service pack 3, Version 2002. I ... A: Volume Control - The volume icon does not appear in the notification area (system tray) Go to ... | |
| Games folder Empty - Refurbished PC | 4/4/2009 |
| Q: I just got a refurbished Dell PC GX 280. It has Windows XP Pro service pack 3, Version 2002. I ... A: If you don't have anything of importance on the computer, I would suggest using the Restore CD. If ... | |
| Can't get past WIndows XP login | 4/4/2009 |
| Q: For no reason at all that I can think of, all of a sudden when I powered up the computer today, I ... A: 1. Boot using your winxp cd. 2. Enter recovery console. 3. at the command prompt go to ... | |
| Windows XP | 4/2/2009 |
| Q: Alright. I have a weird problem. I just installed xp on this computer, and I have set up 3 users ... A: First question, do all of the accounts have passwords? If not, that would be my first suggestion. ... | |
| My PC can't Stand By | 4/2/2009 |
| Q: Do you know why my PC won't Stand By? Every time I press Stand By it turns on again. I don't seem to ... A: If you haven't done so yet, the first thing I would suggest is to download SP3 and any other ... | |
| a question | 4/1/2009 |
| Q: i have installed windows xp sp2 on my laptop,but now i figure out that it doesn't have stand by ... A: Go to Start, Programs, Accessories, System Tools, click on System Information. That would be best to ... | |
| a question | 4/1/2009 |
| Q: i have installed windows xp sp2 on my laptop,but now i figure out that it doesn't have stand by ... A: I would strongly suggest that download SP3 now from: ... | |
| minimum partition size | 3/31/2009 |
| Q: What is the minimum hard drive partition size running windows xp pro? i upgraded my parents cpu and ... A: Here's What You Need to Use Windows XP Professional •PC with 300 megahertz or higher processor ... | |
| Naotepad File !!!! | 3/31/2009 |
| Q: Lorry I clicked on a folder today and found that the notepad files in that folder have "Invisible ... A: Asked a friend your question and he came back with: If it's a "notepad" file it has to be plain ... | |
| Kernel Error of Death in XP | 3/30/2009 |
| Q: I have been getting the Kernel_Data_Inpage_Error blue screen from Windows for a couple of weeks ... A: This Stop message indicates that the requested page of kernel data from the paging file could not be ... | |
| blue screens | 3/30/2009 |
| Q: when i turn my computer on a blue screen pops up and says unmountable boot volume. what does it mean ... A: Basically this error means that Windows XP is having trouble booting from Drive C. Following the ... | |
| request you to help me | 3/27/2009 |
| Q: i have other tower was happened in couple days ago. I just difficult the download games when it ... A: To start Windows in Safe Mode, when you first start Windows keep tapping the "F8" until you get a ... | |
| virus detected | 3/27/2009 |
| Q: LOrry, I m facing problem of detecting trojan: new malware.z virus as below and it affected below : ... A: As each AV program uses different names for the same threat, I would suggest using Internet ... | |
| show hidden files in xp | 3/27/2009 |
| Q: i am shashi, i am unable to show hidden files. i have used regedit and change the vlue of hidden in ... A: Found the following at: ... | |
| Explorer Browser no longer holding my passwords, but I want it to | 3/26/2009 |
| Q: Recently my browser stopped holding user names and passwords for me, I did not click the "no longer ... A: The first thing I would check, is verify that cookies are enabled. If they are not, you will be ... | |
| Cannot see inbox emails in OE | 2/25/2009 |
| Q: I keep getting new mails,but I cannot see them even though they come(inbox 3 Highlighted for ... A: 1 - With OE opened, click Tools, Options, under the General tab check the following: When starting, ... | |
| WS Works 6.0 repair | 2/23/2009 |
| Q: I have an eMachine with Windows XP and Works 6.0. Works is having issues and needs repaired / ... A: Most newer computers you have to make the Recovery/Restore CD yourself. Not knowing what model ... | |
| No internet connection | 2/17/2009 |
| Q: I get a message "Instruction @ Oxoo414b54 referenced memory @ Oxoooooooo memorary could not be ... A: The first thing I would try is rebooting Windows. If that doesn't do the trick try checking out the ... | |
| XP product key | 2/13/2009 |
| Q: I have a bad laptop that I'm going to get rid of but i want to use the XP product key on another ... A: If Windows is still installed on the laptop, you could download Magical Jelly Bean Keyfinder v2.0.1, ... | |
| win xp pro | 2/12/2009 |
| Q: it has defaulted to a us keyboard. How do I change it back to a uk keyboard A: Try opening the Control Panel, Regional and Language Options, under the Genreal tab, highlight ... | |
| Address books | 1/20/2009 |
| Q: I send e-mails on a regular basis to a garden group. I have those listed in a a folder...but not in ... A: Your best bet would be to make a Group which you could name Garden or something similar so you don't ... | |
| AMD Sepmron windows xp wont start | 1/16/2009 |
| Q: I have an older AMD Sempron computer. It had been running especially slow for the past 2 weeks.. ... A: Try starting Windows in Safe Mode by tapping the "F8" key until you a window with various ways to ... | |
| ccleaner | 1/14/2009 |
| Q: I am not very good at computering but I read in local paper that ccleaner is a good thing to have ... A: I wouldn't use CCleaner unless you are having problems. In the meantime, you might want to add the ... | |
| ccleaner | 1/14/2009 |
| Q: I am not very good at computering but I read in local paper that ccleaner is a good thing to have ... A: You can check out CCleaner at: http://www.ccleaner.com/ If you decide to download it, click on the ... | |
| not reponding | 1/10/2009 |
| Q: I am running xp home on my computer and I have att internet security plus spyware doctor. I have ... A: If you just got the computer back, I would take back to them and have them fix it, after all you ... | |
| Dare I hope? Might be nearing the last few issues... | 1/10/2009 |
| Q: Lorry: Okay, that was my mess-up..I went to that mal site you gave me and instead of downloading it ... A: A lot of the free programs work just as well as the paid versions, which works out fine with me, as ... | |
| Inspiron 1000 | 1/9/2009 |
| Q: We purchased a used inspiron 1000 for my Mother. She uses very basic functions mostly web ... A: Check for viuses and/or spyware. Using Internet Explorer, go to: ... | |
| after the trojan is gone... | 1/9/2009 |
| Q: Lorry: Okay, so I have spent several days removing the trojans and am at the point where the scans ... A: Symantec explains how to remove Backdoor.Samkams at: ... | |
| XP Professional | 1/9/2009 |
| Q: i have an old computer with "Windows xp Professional" which i never used for more than 3 years. i ... A: Reformat the Hard Drive and Re-install the Operating System I believe this step to be very ... | |
| after the trojan is gone... | 1/9/2009 |
| Q: Lorry: Okay, so I have spent several days removing the trojans and am at the point where the scans ... A: You will hate me for this but will ask again, have you run the free virus detection from the ... | |
| PRINT TO FILE ERROR | 1/8/2009 |
| Q: I am using a Gateway 5014 with Windows XP Media Center Edition and Internet Explorer 7. Every time ... A: That new information helps a whole lot. Check the connections on the printer and the computer, ... | |
| PRINT TO FILE ERROR | 1/7/2009 |
| Q: I am using a Gateway 5014 with Windows XP Media Center Edition and Internet Explorer 7. Every time ... A: The first thing I would suggest is to go to Windows Update and download the available updates. If ... | |
| after the trojan is gone... | 1/6/2009 |
| Q: Lorry: Okay, so I have spent several days removing the trojans and am at the point where the scans ... A: You could use the Recovery Drive that the geek squad made for you. Or you could pay for a ... | |
| Change the name of sub-directory | 1/6/2009 |
| Q: Happy New Year 2009, It is possible to change the name of sub-directory in the drive C:Documents ... A: The first thing I would do though is update Windows to SP3, then get any other available updates. ... | |
| operating system | 1/5/2009 |
| Q: hey this is pratap from india please tell me what is kernal?what is job of the kernal? A: A kernel is the central module of an operating system. It is the part of the operating system that ... | |
| desktop icons blinking on and off | 1/4/2009 |
| Q: I was downloading free .svg files...in the process, happened to see a neat photo which I right ... A: Symantec explains how to remove Tojan.Vundo at: ... | |
| Xp program wont boot | 1/3/2009 |
| Q: Hi I want to ask you if the cold weather will stop windows program from booting up on my pc? A: Cold weather shouldn't stop Windows fro starting. If Windows will not start, try starting Windows in ... | |
| My Favorites File | 1/2/2009 |
| Q: How do I find My Favorites file that I have stored many websites in? I know they are stored in ... A: Follow-up 1-3-2009 Hi Jo, Once Windows Explorer is opened, click My Computer, Local Disk C, ... | |
| Spam...using my e-mail address | 1/2/2009 |
| Q: I am getting horrible trashy spam. It shows that it comes from ""... which is my e-mail address. ... A: Kim Komando just sent out information regarding this in her last newsletter: This is a potentially ... | |
| desktop icons blinking on and off | 1/2/2009 |
| Q: I was downloading free .svg files...in the process, happened to see a neat photo which I right ... A: Try going to the Symantec site today and run their scan again. First run the Virus Detection, if it ... | |
| Slow boot and icons appearing. | 12/31/2008 |
| Q: Lorry, My icons and task bar are coming up in around 5 to 7 minutes.I've scanned with ... A: Go to Start, Run, type in "MSCONFIG", under the Startup tab - anything that is checked, is starting ... | |
| windows xp pro doubt | 12/31/2008 |
| Q: i recently bought a new windows xp professional sp2 from a store in new york. however the guy that ... A: That information didn't really help. I would contact the store, the following site has the ... | |
| system restore/drivers | 12/31/2008 |
| Q: i want to restore my PC because i was playing a game and it rebooted my PC it said i have to update ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/WelcomePage.asp Click "Continue ... | |
| windows xp pro doubt | 12/31/2008 |
| Q: i recently bought a new windows xp professional sp2 from a store in new york. however the guy that ... A: The odds are that it is a 32 bit. The people at the store should be able to tell you, plus it should ... | |
| windows xp pro doubt | 12/30/2008 |
| Q: i recently bought a new windows xp professional sp2 from a store in new york. however the guy that ... A: Windows XP If you have Windows XP, there are two methods to determine whether you are running a ... | |
| desktop icons blinking on and off | 12/30/2008 |
| Q: I was downloading free .svg files...in the process, happened to see a neat photo which I right ... A: Even though you have AVG installed, try using Internet Explorer and go to: ... | |
| XP Infected | 12/29/2008 |
| Q: Malware/viruses have infected my (2001) Windows XP with SP3 installed. Unable to function in ... A: I would call the repair shop, since ou paid them good money to repair your computer. Otherwise, I ... | |
| Tool bars | 12/27/2008 |
| Q: I fixed my computer, I was overlapping the new Yahoo tool bar over the IE bar. Found out by sheer ... A: Glad you figured out that the Yahoo toolbar was overlapping, will have to remember that. Thanks for ... | |
| Int.Ex. 7 | 12/27/2008 |
| Q: It's me again...sorry !!Can I install Int.Ex 7 over the top of it, or should I delete it, and then ... A: Regarding "using up all my follow ups", just post a new question, private if you want. Later, Lorry ... | |
| Int.Ex. 7 | 12/27/2008 |
| Q: It's me again...sorry !!Can I install Int.Ex 7 over the top of it, or should I delete it, and then ... A: You close IE by clicking the "X" in upper right hand corner of the window. Did you run a Spybot ... | |
| Int.Ex. 7 | 12/26/2008 |
| Q: It's me again...sorry !!Can I install Int.Ex 7 over the top of it, or should I delete it, and then ... A: The Yahoo Toolbar, it has been known to cause problems, but not for everyone - thank goodness. You ... | |
| slow computer | 12/26/2008 |
| Q: I have XP and my computer has slowed to a crawl. I recently installed Norton 360 and I have ... A: Check out the following before using a registry cleaner: ... | |
| Add ons | 12/26/2008 |
| Q: I just upgraded to Int. ex. 7.....when I open browser it says "no add ons"......should I enable add ... A: I haven't heard of any problems related to addons, yet, that doesn't mean that there aren't some. ... | |
| slow computer | 12/25/2008 |
| Q: I have XP and my computer has slowed to a crawl. I recently installed Norton 360 and I have ... A: Am assuming that the people at Symantec had you do what is suggested at: ... | |
| invp | 12/25/2008 |
| Q: how do I solve yhe problem of an invalid menu handle? A: Try going to Windows Update and download the available updates, including SP3. If you get this ... | |
| XP Infected | 12/24/2008 |
| Q: Malware/viruses have infected my (2001) Windows XP with SP3 installed. Unable to function in ... A: Am assuming that you have an anti-virus program installed that is up to date, try starting Windows ... | |
| Add ons | 12/24/2008 |
| Q: I just upgraded to Int. ex. 7.....when I open browser it says "no add ons"......should I enable add ... A: Internet Explorer 7's No Add Ons mode One of the lesser known features of Internet Explorer 7 is ... | |
| XP | 12/23/2008 |
| Q: On opening the windows file in My Computer I have suddenly found that it contains 120 files titled ... A: Hmmm... I never knew that 'wads' was a unit of disk space, actually. :-) More seriously, the files ... | |
| DocumentViewer | 12/22/2008 |
| Q: Your answer to the last gentleman didn't work for me, because the documentviewer reinstall comes up ... A: What happens if you continue with the install? Try installing it, again if need be. Check out: ... | |
| DocumentViewer | 12/21/2008 |
| Q: Your answer to the last gentleman didn't work for me, because the documentviewer reinstall comes up ... A: Before installing Chrome, I would suggest installing Firefox from: ... | |
| complicated 'ntldr is missing' problem | 12/20/2008 |
| Q: http://en.allexperts.com/q/Windows-XP-3282/2008/10/ADVANCED-system-problem-PLEASE.htm i used ... A: I would suggest doing a clean install of XP by following the directions given at: ... | |
| xp goes slow when I click on recycle bin | 12/20/2008 |
| Q: I hope you can help. When I click on the recycle bin icon on desktop, my computer slows right down ... A: Try starting Windows in Safe Mode by tapping the "F8" key when it first starts, until you get a ... | |
| temp file and system restore | 12/20/2008 |
| Q: I am trying to download realplayer and/or youtube downloader on Windows XP Home when I found the ... A: You have a choice, backup anything of importance, including the Address Book and do a clean install ... | |
| Re Dick Cleanup | 12/19/2008 |
| Q: When I run the Disk Cleanup, the result shows 55mb of fies in "Compress old files", & after clicking ... A: Okay, let's try this then. To delete the Temporary Internet Files: 1. Quit Internet Explorer and ... | |
| error pop up messages | 12/19/2008 |
| Q: when i reboot my system and while i am working on it, i get 4-5 pop up messages asking me to check ... A: Do you have CDs or floppies in the drives? If not, i would suggest downloading Spybot from: ... | |
| each window opening in seperate windows | 12/18/2008 |
| Q: I have windows XP. I have a problem that each window is opening in its own window. I have checked ... A: To turn off tabbed browsing in IE7: In Internet Explorer, click the Tools button, and then click ... | |
| Invalid floating point operation after pc recovery | 12/18/2008 |
| Q: I have a HP media center PC m7330n with windows XP media edition. After a number of computer crashes ... A: If you can get Windows to start in regula mode, try downloading Spybot, available for free from: ... | |
| Wireless Printer Setup | 12/17/2008 |
| Q: I had lost the wireless printer setup for my laptop and cannot seem to get it back. I have tried all ... A: The first thing I would check is to make sure that your firewall isn't blocking it. Check out the ... | |
| core java | 12/17/2008 |
| Q: what is system call?and what is API?what is the difference beetween the system call and api? ... A: Check out the following for information: ... | |
| core java | 12/16/2008 |
| Q: what is system call?and what is API?what is the difference beetween the system call and api? A: System Call - The invocation of an operating system routine. Operating systems contain sets of ... | |
| Svchost.exe DNS server taking up 50% of cpu on a regular basis | 12/16/2008 |
| Q: I'm running a custom built Windows XP Pro system with a 3.4 GHZ intel Pentium CPU with ... A: Process Explorer is an advanced process management utility that picks up where Task Manager leaves ... | |
| window xp | 12/11/2008 |
| Q: Where can I downloard East Asian languages in the Internet? My computer cannot not read ... A: Check out the following for information: http://seba.studentenweb.org/thesis/howto-winxp.php ... | |
| Dell Deminsion B110 System Recovery | 12/6/2008 |
| Q: I am doing a system recovery on a Dell Deminsion B110 I selet the option to recover the computer ... A: Microsoft explains System Restore "restore points" are missing or deleted at: ... | |
| Windows XP STOP message | 11/11/2008 |
| Q: My system has both a recordable DVD and CD drive built in When I load any already recorded disks, ... A: Go to Windows Update and download any available updates. Check out the following for ore ... | |
| Start up menu | 10/21/2008 |
| Q: After I used spy bot and ad-aware, the RUN prompt on my start up disapeared. How can I get it back?? ... A: After checking Run Command, click OK, then in the next window you should see Apply and OK. If the ... | |
| DLL files | 10/21/2008 |
| Q: i've recently started learning computer professionally and i'd like to know what are DLL files? how ... A: From Webopedia.com: 1) Short for Dynamic Link Library, a library of executable functions or data ... | |
| XP Clean up? | 10/20/2008 |
| Q: Sorry, I just sent this question to another Expert but used the wrong reply E-mail by mistake. I'll ... A: Just did and no problem, and found that it still leaves 32KB. Not knowing if you are a member of ... | |
| XP Clean up? | 10/20/2008 |
| Q: Sorry, I just sent this question to another Expert but used the wrong reply E-mail by mistake. I'll ... A: With Windows XP it is basically the same, go to Start, Programs, Accessories, System Tools, Disk ... | |
| Can't Turn Up Windows Sound | 10/20/2008 |
| Q: When I left-click on the "speaker" icon on the quick-launch bar, I find that the pop-up Volume ... A: It could be one or more things causing this. Go to Windows Update and download the available ... | |
| win xp | 10/8/2008 |
| Q: what is service pack..?? A: A service pack is an update to a software version that fixes an existing problem, such as a bug, or ... | |
| lost programs | 10/6/2008 |
| Q: I cannot find my programs like Microsoft office and Adobe Suite in my "All Programs". It used to be ... A: With Windows Explorer opened, navigate to the programs you want in the Start menu by going to My ... | |
| Error copping files to portable drives | 10/4/2008 |
| Q: I am using WinXP Proffessional.Whenever i try to coppy any file to portable devices such as ... A: With Windows Explorer, highlight the file you want copy, right click it, click Properties, uncheck ... | |
| Temporary Internet Files | 10/4/2008 |
| Q: I was sent a file via Gmail which I downloaded and proceeded to edit for two hours. I then saved ... A: Sorry the slow comeback this time. Asked a friend for his adviceand he came back with: You might ... | |
| Temporary Internet Files | 10/4/2008 |
| Q: I was sent a file via Gmail which I downloaded and proceeded to edit for two hours. I then saved ... A: With Windows Explorer opened, go to Tools, Folder Options, under the View tab check "Show hidden ... | |
| Windows XP Home Edition Reset OS | 10/4/2008 |
| Q: I am aware and have reset the Windows XP OS from the boot menu before. I need to erase and clean the ... A: Check out the following for information: http://support.microsoft.com/kb/299357 If your copy of ... | |
| windows xp toolbar | 10/3/2008 |
| Q: My computer crashed a couple of weeks ago and I took it to a repair shop. When I got it back, the ... A: If you right click on the taskbar is it locked? If so, then remove the check to unlock it. Then ... | |
| Windows XP Service Pack 3 problems | 10/1/2008 |
| Q: I did a fresh Windows XP installation about 2 months ago and installed Windows XP Service Pack 3 as ... A: Free unlimited installation and compatibility support is available for Windows XP, but only for ... | |
| I think I'm out of luck - want to reinstall XP Pro | 10/1/2008 |
| Q: I was given a laptop with no CDs - a Dell XPS M1210. I appears to have had XP Pro installed on it ... A: There's a chance that the third would work if the CD is an exact match for the XP that was ... | |
| xp crashes | 9/30/2008 |
| Q: This started happening in xp home. I Formatted C: and installed xp pro but the same problems persist ... A: Using Internet Explorer go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| PC works slow | 9/30/2008 |
| Q: My pc was infected by Brontok virus so I totally formatted my pc.But now its working slow.And ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| notebook monitor (LCD) breakage | 9/29/2008 |
| Q: My notebook took a hit and the monitor(LCD)no longer works,(its totally black or nearly), but i can ... A: Asked my friend again and he came back with: The Acer site seems to offer the manual but I can't ... | |
| notebook monitor (LCD) breakage | 9/28/2008 |
| Q: My notebook took a hit and the monitor(LCD)no longer works,(its totally black or nearly), but i can ... A: Asked a friend for their advice and he came back with: Ken doesn't tell us enough. Took a hit? ... | |
| windows xp | 9/28/2008 |
| Q: I have a IBM Aptiva E Personal Computer Machine Type 2270. I Recently tried to put windows xp on it ... A: Verify that your system can run Windows XP. Check out the following that lists the requirements for ... | |
| how to delete one OS | 9/28/2008 |
| Q: I have windows XP media center edition OS[C drive] and also installed windows 98 installed in my ... A: Asked a friend and they cam back with: If both OSs are on the same computer (is that what he says?) ... | |
| slow starting | 9/27/2008 |
| Q: I use Windows XP on a Dell computer. I am having trouble with a slow starting computer. I use ... A: Did you check the programs starting with the site I mentioned to see if they are required or not? ... | |
| slow starting | 9/27/2008 |
| Q: I use Windows XP on a Dell computer. I am having trouble with a slow starting computer. I use ... A: Go to Start, Run, type in MSCONFIG, click OK, under the Startup tab anything that is checked, is ... | |
| Old Toshiba Satellite 21OCT | 9/25/2008 |
| Q: It boots up OK but it has Linux installed and it asks for a password that I don't have. Is there ... A: If you got it legally you should ask the previous owner what the password is. If the Win 98 CD ... | |
| xp sound | 9/25/2008 |
| Q: 512 mb running windows xp 2002, everything is fine except their is no sound, sound is onboard, on ... A: Check out the following for information: ... | |
| extremely slow moving from site to site on the web | 9/23/2008 |
| Q: About a week ago I started experiencing freezes or very slow movement connecting to site. Prior to ... A: Sometimes a virus and/or spyware can stop the installed anti-virus program from working. You do not ... | |
| extremely slow moving from site to site on the web | 9/22/2008 |
| Q: About a week ago I started experiencing freezes or very slow movement connecting to site. Prior to ... A: With Internet Explorer opened, go to Tools, Delete Browsing History, in the next window click Delete ... | |
| outlook express | 9/20/2008 |
| Q: I am having trouble with outlook express. The icon on my desktop keeps disappearing. What could be ... A: My icons keep on disappearing; getting mixed up; moving; disappearing. Shut down all programmes. ... | |
| XP Re-install | 9/20/2008 |
| Q: I would like to re-install XP on an HP 520N but none of my 3 desktops came with XP disks. Isn't ... A: A virus or spyware could be stopping Windows from saving restore points. Try downloading Spybot ... | |
| Internet LOGON | 9/20/2008 |
| Q: I have Windows XP home, using Firefox 3....plus I have absolutely no computer knowledge. Lately ... A: Okay, you have enough memory, that's good. By keeping Windows on 24/7 will slowly but surely shorten ... | |
| defragmenter | 9/19/2008 |
| Q: I am unable to run my disk defragmenter. When I click to start this, a message states the disk ... A: For Chkdsk to run, you must restart Windows, check both Automatically fix file system errors and ... | |
| Where's the mouse | 9/19/2008 |
| Q: I just received an update on one of my machines which included Service Pack 3. Shortly after - one ... A: Check out the following: http://support.microsoft.com/kb/953979 Free unlimited installation and ... | |
| active desktop recovery | 9/18/2008 |
| Q: How do I restore my active desktop? A: Right click on desktop and click properties and go to Desktop Tab and change your desktop background ... | |
| Internet LOGON | 9/18/2008 |
| Q: I have Windows XP home, using Firefox 3....plus I have absolutely no computer knowledge. Lately ... A: Try downloading Spybot from: ... | |
| Question about Modem speed | 9/17/2008 |
| Q: I use a Compaq Presario SR1630NX which has a 56k modem in it. We still use the modem connection for ... A: There are many possible problems. 1. If you're using a cable modem or dial-up, your connection may ... | |
| problem with re-install on Windows XP | 9/16/2008 |
| Q: My computer had started running really slow, so I decided to repair my windows by installing it over ... A: The odds are you will lose everything. Even when doing a repair install, there is that possibility ... | |
| Hard disk | 9/16/2008 |
| Q: I have formated and reinstall windows so many times on my laptop, now I have observed my laptop is ... A: There shouldn't be any problems but like anything else, if used too often make it work harder. ... | |
| Internet/computer issue | 9/16/2008 |
| Q: Recently Ive been having problems with my internet. Certain sites dont load up or redirect me, on ... A: I would suggest downloading Spybot - Search & Destroy 1.6 from: ... | |
| Hard disk | 9/15/2008 |
| Q: I have formated and reinstall windows so many times on my laptop, now I have observed my laptop is ... A: Go to Start, Programs, Accessories, System Tools, Disk Cleanup, make sure that the "C" drive is ... | |
| problem with re-install on Windows XP | 9/15/2008 |
| Q: My computer had started running really slow, so I decided to repair my windows by installing it over ... A: I don't see any solution other than removing the HD and putting it in as a slave on a friend's ... | |
| no effect of Taskbar option "Group Similar Taskbar Buttons" | 9/15/2008 |
| Q: I have the button under Taskbar,Properties for "Group Similar Taskbar Buttons" but it has no effect. ... A: Check out the following: http://support.microsoft.com/?kbid=281628 I think the part that's hardest ... | |
| Reinstall XP | 9/14/2008 |
| Q: !!!!!!!!!I need to reinstall Windows XP but my computer didn't come with a dics so what do I do?? A: Now a days, new computers do not come with the recovery. Once you find in Windows Explorer, you can ... | |
| XP reinstallatiion | 9/14/2008 |
| Q: My laptop is loaded with viruses and has become very slow in functioning. I don't have an anti-virus ... A: Cannot be done, wen you format the drive, you will lose all information on that drive. If you can, ... | |
| opening web page | 9/13/2008 |
| Q: Everytime I go to IE6 and click to open it at the bottome of the page it says finding web site. It ... A: Try deleting the temporary files in IE. With Internet Explorer opened, go to Tools, Delete Browsing ... | |
| USB Media Storage Device only present in Safe Mode | 9/13/2008 |
| Q: Gday Lorry, About 4 weeks ago my PC (HP Pavillion t.825ch) stopped recognising any USB plugged into ... A: A friend of mine had a similar problem that was fixed by unplugging the device, reboot Windows, plug ... | |
| Find uninstaller | 9/12/2008 |
| Q: I can't uninstall Adobe Photoshop Album Starter Edition. When I click change/remove,it will not ... A: Sometimes you have to reinstall a program to remove it from the Control Panel, Add/Remove Programs. ... | |
| USB Media Storage Device only present in Safe Mode | 9/12/2008 |
| Q: Gday Lorry, About 4 weeks ago my PC (HP Pavillion t.825ch) stopped recognising any USB plugged into ... A: Sorry for making you wait but I wanted to see if my friend could think of anything else to try, as I ... | |
| iexplore.exe | 9/12/2008 |
| Q: My computer has been unusually slow loading the next page when I'm on the Internet. I checked Task ... A: You mentioned that disk cleanup, virus and spyware programs are up to date. When was the last time ... | |
| How to recover deleted folder? | 9/11/2008 |
| Q: I mistakenly deleted a folder in XP. I'm not sure when or how. Can I recover it? If so, how? Can ... A: Am assuming that you have already looked in the Recycle Bin, correct? Check out the following ... | |
| problem in xp or virus | 9/11/2008 |
| Q: well i am using windows xp sp2 and i have internet connection in my pc.Now a days i am facing a ... A: To verify that spyware and/or a virus is causing this, try downloading Spybot from: ... | |
| SP3 | 9/11/2008 |
| Q: I have an HP n600c laptop with 2 gig and 512 memory. The laptop was acting up so I put in a new ... A: Check out the following for information: http://support.microsoft.com/kb/950717 ... | |
| XP Re-install | 8/26/2008 |
| Q: I would like to re-install XP on an HP 520N but none of my 3 desktops came with XP disks. Isn't ... A: To create the recovery disc set, Click Start , All Programs , PC Help & Tools (or similar), open ... | |
| Accessing control panel | 8/25/2008 |
| Q: Just today I cannot bring up my control panel to delete programmes I no longer want. When I click ... A: The first thing I would try is to update Kaspersky and then run a scan, the same with Adaware. If ... | |
| Windows XP | 8/25/2008 |
| Q: No when we turn the computer off we get a BSOD saying "pci sys PAGE_FAULT_IN_NONPAGED_AREA". Also ... A: You should be able to put it on a CD also. Memtest and Microsoft are aware that the newer computers ... | |
| Windows XP home re-install | 8/25/2008 |
| Q: Here is a summary of what I have and am trying to do. I have a Compaq Presario 5360 desktop from ... A: The following site explains how at: http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp ... | |
| lsp internet explorer | 8/24/2008 |
| Q: while running spyware detector I removed some lsp(s)... now my laptop will not connect to the ... A: Go to Windows Update and download the available updates. If you are on a network: Open the Command ... | |
| Windows XP | 8/24/2008 |
| Q: No when we turn the computer off we get a BSOD saying "pci sys PAGE_FAULT_IN_NONPAGED_AREA". Also ... A: Could be a memory problem or a power supply problem, check out the following for information ... | |
| Windows XP | 8/23/2008 |
| Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ... A: Asked a friend for help and they came back with: I wonder about that 'C: Documents'. that he ... | |
| Windows XP | 8/23/2008 |
| Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ... A: Go to Start, Run, type in MSCONFIG, under the Startup tab anything that is checked is starting with ... | |
| Windows XP | 8/23/2008 |
| Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ... A: The first thing I would do is go to Windows Update and downlaod the available updates. Not knowing ... | |
| re-install trouble | 8/15/2008 |
| Q: I replaced the hard drive on my dell inspiron 2600 and when I try to install windows xp onto the ... A: At the following site, scroll down until you see "Method 2: Install Windows XP to a new hard disk": ... | |
| Windows XP Home edition | 8/3/2008 |
| Q: we got your name from all experts.co.uk. Our problem is this, we have a Fujitsu Siemens Scaleo P ... A: Asked my brother for his advise, he came back with: The power supply is a very possible candidate ... | |
| Windows XP Home edition | 8/2/2008 |
| Q: we got your name from all experts.co.uk. Our problem is this, we have a Fujitsu Siemens Scaleo P ... A: Do you have an anti-virus program installed? If yes, start Windows in Safe Mode and run a scan. If ... | |
| SP3 for XP | 7/24/2008 |
| Q: I have operating system Windows XP Home Edition Service Pack 2 (build 2600). It is AMD. I cannot ... A: Check out the following from Microsoft: http://support.microsoft.com/kb/950717 Check out the ... | |
| stop error | 7/17/2008 |
| Q: just recently my computer crashed (went into a blue screen said it had some error and was dumping ... A: Microsoft explains three different ways to repair this at: ... | |
| Word Paragraph Dialog Box Shortcut Key | 7/16/2008 |
| Q: Is there a shortcut key to display the Paragraph dialog box in Word? A: The following site explains many shortcuts for MS Word: ... | |
| hidden folder | 7/14/2008 |
| Q: my pc detect a virus and hide all folder A: Not knowing the name of the virus, I would suggest using Internet Explorer and go to: ... | |
| Kissmesft51 | 7/14/2008 |
| Q: ...my question is.... what do I need to do in order for windows service pack 2 to install? When I go ... A: Does the computer have the system requirements for SP2? Review System Requirements for SP2 To ... | |
| user accounts | 7/13/2008 |
| Q: sir, i have 2 logins in my system, including administrator. how can i restrict the second login ... A: To Make Changes to an Account 1.Click Change an account in the Pick a task list box. 2.Click the ... | |
| Task schedular in WIN XP. | 7/12/2008 |
| Q: I have Win XP and cannot get a scheduled task to run despite programming it in. When I try to ... A: Sorry I couldn't answer your question earlier, having some problems here at home. Check out the ... | |
| Win XP | 7/11/2008 |
| Q: I need to know how to get a Windows XP recovery CD for my Compaq Presario. I have an unmountable ... A: Not knowing the model number, go to the following site, fill in the requested information, what they ... | |
| XP Office 2000 problem | 7/10/2008 |
| Q: I just got a new Inspiron a few weeks ago with XP-SP2 installed. I installed Office 2000 Pro and it ... A: Not knowing what else to suggest, try posting this question, with my answers to someone at: ... | |
| XP Office 2000 problem | 7/10/2008 |
| Q: I just got a new Inspiron a few weeks ago with XP-SP2 installed. I installed Office 2000 Pro and it ... A: Check out the following for information: http://support.microsoft.com/kb/302846 ... | |
| computer screen | 7/10/2008 |
| Q: My computer screen is distorted. Can read the font fine but screen is enlarged but not square and ... A: Try to RIGHT-CLICK on the desktop and select PROPERTIES. Then click the tab by the name of SETTINGS ... | |
| installing O.S. | 7/8/2008 |
| Q: . Probably a stupid question but here goes. A friend of ours purchased a new Dell Inspiron PC ... A: There is no such thing as a stupid question. The best thing for you to do is to get the mouse and ... | |
| Start Icon on Top | 7/8/2008 |
| Q: I have XP Home. How can I put it all back on the bottom? A: The clock should be in the lower right hand corner and the Start button should be in the lower left ... | |
| format | 6/29/2008 |
| Q: but i want to use xp, ive put in my xp cd and booted up the computer. but before installing its ... A: The general rule of thumb when dual booting two different versions of Windows is to install the ... | |
| Problems logging into Safe Mode | 6/28/2008 |
| Q: I'm having difficulty booting into Safe Mode. I get the list of options but the cursor doesn't move ... A: You'd be surprised by how many people don't know to use the arrow keys in this instance, had to ... | |
| Icon's DESKTOP | 6/28/2008 |
| Q: I lost all my Icon's how do i get them back???? A: Try Kelly's fixes: Registry Edits for Windows XP "Tweaks and Tips": ... | |
| Can remove pop-up | 6/26/2008 |
| Q: I am continually getting a pop-up dialog box titled "ad.yieldmanager.com" when I'm using IE7. I've ... A: With IE7 opened, go to Tools, Pop-up Blocker, then click on Turn on Pop-up Blocker. Try ... | |
| lost desktop | 6/25/2008 |
| Q: two days ago my virus checker ceased and let in things. I have since cleaned up the computer and ... A: If you can open Internet Explorer, go to: ... | |
| Windows XP Dell blue screen | 6/24/2008 |
| Q: I ran into a blue Dell stop screen with a code of x00000024. It appears that I need to create a ... A: Depending on the age of the Dell, you either got a Restore/Recovery CD with it or you should of made ... | |
| Follow-up Questions | 6/24/2008 |
| Q: I tried the windows logo key and "L" key, however no results. The keyboard remains locked. Are ... A: Is it possible that the keyboard connection to the computer came loose? Turn off Windows,unplug it, ... | |
| Reinstalling XP Home | 6/22/2008 |
| Q: I recently purchased a new OEM disk of XP Home with SP2. My plan is to do a fresh installation on ... A: Before you install Windows XP using the CD, backup anything of importance - including the address ... | |
| Reverting Back | 6/22/2008 |
| Q: I've decided to sell my Dell laptop which is about 6 years old. It came with XP Home edition. I ... A: Do you have the Restore CD for the Dell? If it didn't come with one, did you make a Restore CD? If ... | |
| computer won't boot | 6/20/2008 |
| Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ... A: From my friend: 1. If the other computer is running Windows 95, 98, or ME it doesn't know how to ... | |
| computer won't boot | 6/20/2008 |
| Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ... A: Asked a friend for advice, they came back with: He could use a DOS diskette and try fdisk /mbr to ... | |
| computer won't boot | 6/19/2008 |
| Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ... A: If you have an anti-virus program installed, try starting Windows in Safe Mode by tapping the "F8" ... | |
| boot.ini | 6/16/2008 |
| Q: I install XP on a new SATA(WD) HDD. But everytime it display a dual boot option one is the correct ... A: As to why this is happening, sorry, I don't know. I do know that Microsoft explains How to remove a ... | |
| install xp on dell inspiron 5100 | 6/15/2008 |
| Q: I bought a used laptop and the previous owner wiped the hard drive. I don't have the disks that ... A: Go to the following site and download the boot disks for the version of Windows XP you have the cd ... | |
| XP color themes | 6/10/2008 |
| Q: Are there other color schemes for Windows XP other than Blue, Green, and Silver?? I was hoping to ... A: Check out the following for information: ... | |
| ActiveX Taskbar Icon | 6/8/2008 |
| Q: I get a message on my taskbar at every start-up which informs me that ActiveX has to be updated ... A: If you feel more secure, have a friend come over and help you run the scan from Symantec and to ... | |
| CD/DVD drive doest not read DVD anymore | 6/5/2008 |
| Q: I have windows XP which has CDR/W and DVD R drive on it.From past 1 month i see it does not reads ... A: Usually this error is the result of a failing CD-ROM drive, or faulty media. Try this: I: Reinstall ... | |
| Red X | 6/4/2008 |
| Q: I receive embedded pictures in e-mails which I like--everything in one place. Many times, more than ... A: Internet Explorer 6 and earlier versions 1.On the Tools menu, click Internet Options. 2.On the ... | |
| win 453 | 6/3/2008 |
| Q: Lorry, When I shut down my computer I get a message "win 453 is not responding" Why? & How do I ... A: The first thing to do is to go to Windows Update and download the available updates. I am assuming ... | |
| Web mail can't access | 6/1/2008 |
| Q: Lorry When I login my webmail the dialog box is shown: I fillup the dialog box. I. Account Name. ... A: 0x800CCC0F This error typically means there is an email that outlook cannot handle. You should log ... | |
| hourglass "frozen" | 6/1/2008 |
| Q: I stopped my printer from printing my document to make a correction. The hourglass "froze." How do ... A: Open Task Manager 1. Simultaneously press [Ctrl] [Alt] [Delete]. You will see a list of all tasks ... | |
| Ststem 32 error | 5/31/2008 |
| Q: I ran Ophcrack on my Windows XP Pro and on my Vista home basic computers.Both have crashed,im ... A: Microsoft explains How to recover from a corrupted registry that prevents Windows XP from starting ... | |
| Outlook express and Trend Micro | 5/30/2008 |
| Q: Some users Outlook Express POP3, Incoming mail settings randomly change which causes their mail not ... A: What is the error message? Not knowing which one you are getting, please check out the following ... | |
| Annoying pop-up | 5/28/2008 |
| Q: Lorry: I recently updated my Adobe Flash and Quicktime to the latest versions,as suggested by a ... A: Try downloading Spybot from: ... | |
| Screen Shots with XP pro 2002 | 5/27/2008 |
| Q: I know how to do screen shots if I have paint installed; the only problem I have is, my computer ... A: Paint is installed with all versions of Windows. Go to Start, Programs, Accessories, click on Paint. ... | |
| 5/26/2008 | |
| Q: My computer was setup that all I had to do is open IE and click on the mail icon and my mail would ... A: It is better to have the email on your computer using Outlook Express, Outlook or any other email ... | |
| Windows Notepad vs Wordpad | 5/25/2008 |
| Q: What's the difference between the two? A: Perhaps the most noticeable difference between Notepad and WordPad is the ability to format a ... | |
| Windows Xp pro and software compatiblity | 5/24/2008 |
| Q: I'm using Windows XP Pro Version 2003 SP2, I'm looking to buy some Greeting card software. Many ... A: If you want to purchase greeting card software, I would suggest looking for a program that is able ... | |
| Viagra spam | 5/22/2008 |
| Q: Lorry I use Outlook Express,Outlook Officeon my two computers. I have been getting lots of Viagra ... A: Filtering the incoming messages helps, but, the spammers will change their return address by one ... | |
| Email hacker | 5/21/2008 |
| Q: I have a friend at work who has been getting numerous non-delivery notices in her email inbox for ... A: Followup 5-21-2008 Hi Michael, Forget to add this, check out the following site for more ... | |
| Boot sequence | 5/17/2008 |
| Q: May I trouble you again? Recently, (since doing a "over the top" re-install,) each time I start the ... A: It's possible there is a virus, sing Internet Explorer, go to: ... | |
| seamonkey | 5/16/2008 |
| Q: Respected Sir whether there is a way to run on SeaMonkey the ... A: If you go to the Symantec site while using SeaMonkey or any other browser besides Internet Explorer, ... | |
| Desk-top File Folder Cannot be Deleted | 5/14/2008 |
| Q: I have a new problem; Whenever I am transferring photos from one place to another, I usually put ... A: Take ownership of the file. Microsoft explains how at: http://support.microsoft.com/kb/308421 If ... | |
| Permanently Erasing Files | 5/11/2008 |
| Q: I am concerned about all of the talk of 'Identity Theft', 'File Theft', and and general intrusion ... A: The main thing is to protect your computer by using a firewall, anti-spyware programs. Check out the ... | |
| Slow program loading | 5/10/2008 |
| Q: I have a 5 month old Dell Inspiron 1520 with a very fast Intel processor and 2 gig.of memory. ... A: Added on 5-10-2008 Hi Mike, Not sure why the delay. I would suggest asking someone at one of the ... | |
| Favorites | 5/8/2008 |
| Q: I'm using Windows XP Professional edition. Certain links and empty folders are automatically adding ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| xp | 5/8/2008 |
| Q: my o/s is xp pro service pack 2. ie. 6 needs repair and computer has exceptional slowed down. Quick ... A: For the Symantec scan to run, you must use Internet Explorer. Personally I use Sea Monkey, which is ... | |
| Windows has been shut down to prevent damage to your computer | 5/7/2008 |
| Q: I have ThinkPad T23 with Windows XP installed. I can start it, however, after few minutes it freezes ... A: Go to Windows Update and download the available updates. When you restarted Windows, did you get ... | |
| xp | 5/6/2008 |
| Q: my o/s is xp pro service pack 2. ie. 6 needs repair and computer has exceptional slowed down. Quick ... A: Even though you have Symantec Antivirus Corporate Edition installed, a virus could have stopped it ... | |
| Computer Change | 5/6/2008 |
| Q: I've had my Dell Desktop with XP Pro since 2004. I'm buying a new Dell soon with Vista and am ... A: Most PC retailers and techs would say a computer is "old" about a month or so of use, they are ... | |
| Wiping a hard drive and reinstalling windows xp | 5/6/2008 |
| Q: This is my first computer, a hand me down from my parents. I want to wipe the hard drive of all ... A: If this is a brand name computer, you could use the Restore/Recovery CD to get it back to the way it ... | |
| xp | 5/5/2008 |
| Q: my o/s is xp pro service pack 2. ie. 6 needs repair and computer has exceptional slowed down. Quick ... A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ... | |
| Win XP System Clock Problems & Log on screen | 5/4/2008 |
| Q: My clock changes from AM to PM (or PM to AM) by itself. I have sync turned off as it synced last ... A: While searching for an answer, found your other questions on-line. The first thing that comes to ... | |
| Eastern Asia Language download | 5/2/2008 |
| Q: Hey, I am in america and speak korean. I want my computer to be able to read and write in korean. I ... A: Try downloading SP2 from the following site: http://www.microsoft.com/windowsxp/sp2/default.mspx ... | |
| Windows Media Player | 4/15/2008 |
| Q: When I go to Help / Check for player updates..., the option is greyed out therefore I cannot click ... A: Not sure, check out the following for information: ... | |
| XP boots up to multiple explore windows | 4/14/2008 |
| Q: My, wife bought a refurbished CPU from Discount Electronics in Austin Tx. She got it all setup for ... A: You can see the programs that are starting with Windows by going to Start, Run, type in MSCONFIG, ... | |
| Windows Media Player 11 | 4/14/2008 |
| Q: I've just reloaded WMP 11 twice, and I can't get it to display the normal menu at the top of the ... A: Sorry, I apologize, I did misread your question. I would try uninstalling WMP, reboot Windows, then ... | |
| Windows Media Player 11 | 4/14/2008 |
| Q: I've just reloaded WMP 11 twice, and I can't get it to display the normal menu at the top of the ... A: Windows Media Player automatically organizes files in your library according to the media ... | |
| Windows Media Player | 4/14/2008 |
| Q: When I go to Help / Check for player updates..., the option is greyed out therefore I cannot click ... A: Finally figured it out. All the options for updating were unavailable so I checked the registry and ... | |
| Changing e-mail client from Outlook to AOL | 4/13/2008 |
| Q: Every time I click on anything that I want to send via e-mail, Outlook automatically comes up and I ... A: How do I make Thunderbird my default mail program? The first time you run Thunderbird, it ... | |
| error message after refomatting PC | 4/11/2008 |
| Q: my PC was just reformatted yesterday, and I have only surfed 2 websites, hotmail and yahoo when I ... A: Go to Windows Update and download the available updates, especially SP2 if you haven't done so ... | |
| hi | 4/11/2008 |
| Q: Would you please answer the following questions for a project for my class Interview #2 1.Was any ... A: Will answer your questions in the order they were asked. 1-No 2-Auditor 3-No, not on my computer ... | |
| AWOLA | 4/8/2008 |
| Q: DO YOU KNOW OF ANY FREE PROGRAM THAT WILL REMOVE THE AWOLA SPYWARE PROGRAM? MY SPYBOT PROGRAM IS NOT ... A: Symantec has removal instructions at: ... | |
| Outlook Express 6 | 4/6/2008 |
| Q: There are 2 identities in our outlook express. One for me, (Lloyd), and one for my wife, (Debby). I ... A: Sharing Contacts The two folders that automatically exist in the Address Book are the Main ... | |
| i dont know what is happening to my computer | 4/5/2008 |
| Q: I don’t know what is wrong with my computer. I could not install Internet explorer 7 on my windows ... A: Microsoft explains How to reinstall or repair Internet Explorer in Windows XP at: ... | |
| Netzero Dial up connection slower | 4/3/2008 |
| Q: Hello I have Netzero dialup internet service And I've noticed that the internet has become slower ... A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ... | |
| Laptops | 4/2/2008 |
| Q: I'm looking to buy an HP laptop, but I have been wondering are there any for sale that have Windows ... A: Usually when you purchase a new laptop, no matter what brand, you should be able to have Windows XP ... | |
| secure site | 3/30/2008 |
| Q: I no longer see the little yellow padlock on the bottom right hand side of my screen when I am on a ... A: Usually you will not see the locked padlock or the 'https" in the address bar until you put in a ... | |
| computer slow to boot up | 3/26/2008 |
| Q: I am running XP and my laptop is very slow to bootup, is there something I can do to correct this, ... A: Go to Start, Run, type in MSCONFIG, click OK, under the Startup tab anything checked is starting ... | |
| PPS files | 3/19/2008 |
| Q: I'm running Windows XP home OS. When I receive a PPS file in Outlook Express and click on it I ... A: You are getting that message because you do not have PowerPoint installed. You can download a viewer ... | |
| Screensaver | 3/14/2008 |
| Q: I set it to start after 6 min. But some time start and other time I have to do it over and over. Do ... A: Go to the Control Panel, Power Options, by any chance do you have it set to shut off the monitor ... | |
| Use laptop to record classes | 3/13/2008 |
| Q: This question is probably way too easy for you! I am looking for a program where I can turn my ... A: Asked a friend and they came back with: I don't know about microphones but Audacity is probably the ... | |
| strange xp problem | 3/6/2008 |
| Q: For some unknown reason my pc takes a long time to open pictures, text documents and compressed ... A: Try going to Start, Programs Accessories, System Tools, Disk Cleanup and remove Temporary Internet ... | |
| Windows XP and virus | 3/4/2008 |
| Q: I have recently I guess received a virus. A message keeps popping up saying my computer is infected. ... A: Disable System Restore before removing the viruses or threats. To do that, go to Start, Programs, ... | |
| Compaq problem :-/ | 3/1/2008 |
| Q: Here I am again!!!! :-/ Well, I did a system recovery (not destructive - i.e. I didn't format his ... A: Haven't changed my thinking, do a complete restore, get it back to factory condition. vcleaner.exe ... | |
| Windows XP Updates | 3/1/2008 |
| Q: Everytime I shut down Windows XP Pro there are always updates to install. However, the screen will ... A: When you first start Windows, have you gone to Windows Update to install any updates that are ... | |
| Compaq problem :-/ | 2/29/2008 |
| Q: Here I am again!!!! :-/ Well, I did a system recovery (not destructive - i.e. I didn't format his ... A: I would of gone with the Restore Option, not Recovery. By doing that, it should get Windows back to ... | |
| Compaq problem :-/ | 2/27/2008 |
| Q: Here I am again! :-S Sorry to be taking so much of your time. One of the things that failed when I ... A: From what you have told me, it sounds like a virus and/or spyware. Trust me, you are not a nuisance ... | |
| Compaq problem :-/ | 2/27/2008 |
| Q: Here I am again! :-S Sorry to be taking so much of your time. One of the things that failed when I ... A: Even though his NAV isn't up to date, run a virus scan in Safe Mode. Write down exactly anything it ... | |
| Widnows XP | 2/27/2008 |
| Q: First off, thanks for your time! I run Windows XP, Version 2002, w/Service Pack 2. Pentium 4 CPU ... A: By any chance does your friend have an antivirus program installed? If yes, is it up to date? If ... | |
| WINDOWS XP MACHINE HAS RESET ITSELF | 2/26/2008 |
| Q: It has wiped out my outlook express data but all of my other data which is backed up is intact plus ... A: If you use the Recovery CD, it will put everything back the way it was when you first got it. Before ... | |
| WINDOWS XP MACHINE HAS RESET ITSELF | 2/26/2008 |
| Q: It has wiped out my outlook express data but all of my other data which is backed up is intact plus ... A: The way I see it, there are two options. Start anew with the Recovery CDs or try to fix it. To ... | |
| internet | 2/25/2008 |
| Q: Ive recently been using internet explorer and its been terrribly slow, when i open a new page on a ... A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab, click Delete ... | |
| Widnows XP | 2/24/2008 |
| Q: First off, thanks for your time! I run Windows XP, Version 2002, w/Service Pack 2. Pentium 4 CPU ... A: Try defragmenting. Double click My Computer, right click Local Disk C, click Properties, under the ... | |
| Hard disk drive not opening in same window. | 2/23/2008 |
| Q: Lorry When i am opening any hard disk drive(C:,D:,E:) no one is opening in the same window. before ... A: This could be caused by a virus. Using Internet Explorer, go to: ... | |
| Windows xp my music file | 2/23/2008 |
| Q: Lorry, Is there any way to "auto alphabetize"/"refresh"/ whatever the current songs(entire folder) ... A: They should automatically be done, you shouldn't have to anything. Are you asking when you go to ... | |
| no "send to" listing | 2/22/2008 |
| Q: I'm running XPhome. I have no "send to" entry available whenI right click on a file in windows ... A: Feinberg, Adding Send To Locations via Windows Explorer Click [Start] [All Programs] [Windows ... | |
| DocumentViewer | 2/20/2008 |
| Q: When I start a video the following comes up: DocumemtViewer "The feature you are trying to use is on ... A: Go to Windows Update and download any available updates. Use the Windows Installer CleanUp Utility ... | |
| Wordpad,Games & other items evaporated into thin Air | 2/18/2008 |
| Q: I have two problems which I will take one at a time,the easier one first.Wordpad is gone, I don't ... A: Check out the following for information: ... | |
| Win XP software | 2/18/2008 |
| Q: I use win xp. I have the following installed as per the add/remove program: MSXML 6.0 Parser KB ... A: Those are Microsoft Security updates, you want to keep them. http://support.microsoft.com/kb/933579 ... | |
| write protected | 2/17/2008 |
| Q: I am trying to put some holiday photos onto an unused Cd-rw. But the message "remove ... A: Very rarely will you get a package of 50 CD-RWs that don't have one or two bad ones. Try using ... | |
| printing my favorites | 2/17/2008 |
| Q: How do i print out my favorites. Thank you. A: Print a List of Favorites SUMMARY: Print out a list of your favorite URLs from Internet Explorer ... | |
| Backups | 2/16/2008 |
| Q: I've had my Dell Dimension since 2004 with XP Professional. I'm getting a new PC this year with ... A: You can backup Windows XP information to a CD and/or a DVD. Check out the following for information: ... | |
| write protected | 2/16/2008 |
| Q: I am trying to put some holiday photos onto an unused Cd-rw. But the message "remove ... A: Error Message: "Error copying file. Cannot copy XX. The disk is write-protected. Remove the write ... | |
| Dell laptop d620 with xp os | 2/15/2008 |
| Q: The laptop will not shut off by using software but will shut down with the power button. A: The first thing I would do is check for updates. Go to Windows Update and download any available ... | |
| Reboot Helper | 2/15/2008 |
| Q: When I turn on my pc I am getting a window that says Reboot Helper If the installation pc is not in ... A: Try downloading Spybot - Search & Destroy 1.5.2 from: ... | |
| Using Word Perfect | 2/15/2008 |
| Q: I have about forty entries in Word Perfect. Is there a way to get them in alphabetical order ... A: You will not be able to alphabetize those there. That list are the files you have recently viewed in ... | |
| Disk cleanup | 2/14/2008 |
| Q: I have Windows XP. I just went in to run disk cleanup. I have always just went with whateer was ... A: Setup Log Files These are really pretty useless unless you have a specific reason to go back and ... | |
| Compatibility Wizard in Windows XP not working | 2/13/2008 |
| Q: I am trying to get Greetings Workshop 1 to work on my Windows XP Pro home computer. While trying to ... A: Troubleshoot You may experience the following issues when you try to use compatibility mode with a ... | |
| Windows Media Player | 2/12/2008 |
| Q: "Hi Lorry, Recently I have been unable to open my Windows Media Player. I keep getting a message ... A: Follow-up Hi Ken, Another thought, go to Windows Update and download any available updates. ... | |
| paypal webpage won't load | 2/10/2008 |
| Q: i can't access the webpage www.paypal.com (error message... webpage unavailable) I'm using a laptop ... A: I really don't admitting defeat but this has me puzzled. Viewed the site you sent, I agree that ... | |
| window error messsages | 2/10/2008 |
| Q: I recently had to reinstall windows xp because I kept getting messages saying certain files are ... A: Sounds like the memory on the hard drive is bad. Turn off and unplug the computer, open the tower ... | |
| paypal webpage won't load | 2/9/2008 |
| Q: i can't access the webpage www.paypal.com (error message... webpage unavailable) I'm using a laptop ... A: Enable the firewall, that shouldn't stop the page. With Internet Explorer opened, go to Tools, ... | |
| Windows XP could not start | 2/8/2008 |
| Q: I have a Sony computer with Windows XP. It had problem with motherboard before and had new one ... A: Have you added any new problems recently? Have you checked for viruses and/or spyware? If you can ... | |
| MIME | 2/7/2008 |
| Q: Sometimes I get Mime e-mail and it looks like a bunch if jibberish. Is there a program I need to ... A: Where are these messages coming from, what server? What program is being used top compose these ... | |
| Windows XP | 2/7/2008 |
| Q: I have a problem opening any webpage that has a log in, for example, yahoo mail, google mail, msn ... A: With Internet Explorer opened, go to Tools, Internet Options, click Delete under Browsing history, ... | |
| help with reinstall for vaio pcv-rx860 | 2/2/2008 |
| Q: .. My computer hd had to be all reinstalled due to a virus. The problem is that the company did not ... A: Two things bother me, one that they couldn't remove the virus without installing a new hard drive, ... | |
| clipboard | 2/2/2008 |
| Q: where do i find the clipboard in Vista, at times i am told to send to clipboard, but where is it so ... A: Checkout the following for information: ... | |
| phantom Autocomplete window | 1/28/2008 |
| Q: For the last several weeks, whenever I exit Internet Explorer 7, a small empty Autocomplete window ... A: I am a supporter of Symantec problems but I don't think too much of Norton 360, sorry. A friend of ... | |
| phantom Autocomplete window | 1/28/2008 |
| Q: For the last several weeks, whenever I exit Internet Explorer 7, a small empty Autocomplete window ... A: The first thing I would check for is spyware. You can download Spybot Search & Destroy 1.5 for free ... | |
| the icons in my desktop become bigger | 1/27/2008 |
| Q: the icons in my desktop become bigger, eventhough i adjust the setting to the highest resolutions, ... A: Steps for changing desktop icon size. 1. Right Click Desktop + Choose “Properties” 2. In the ... | |
| Blinking cursor bug | 1/25/2008 |
| Q: I don't know if you ever heard of this but whenever I try to type words (email, MSword, search on on ... A: Try rebooting the computer. Many times when the memory is low, strange things like this happens. By ... | |
| XP INSTALL HUNG UP | 1/22/2008 |
| Q: computer. I have installed a new 350gb drive as my master drive and was planning on keeping the ... A: Downloading the Sony modem driver and installing the Sony BIOS update Back to Top 1. BEFORE ... | |
| XP INSTALL HUNG UP | 1/22/2008 |
| Q: computer. I have installed a new 350gb drive as my master drive and was planning on keeping the ... A: To install Windows XP to a new hard disk, follow these steps: 1.Read the Microsoft Software License ... | |
| the blue screen | 1/22/2008 |
| Q: I bought a used Presario 700 laptop that originally came with XP but was downgraded to WinME. I ... A: Just out of curiosity, does the laptop have the requirements for Windows XP? Check the following: ... | |
| Missing desktop icons and Task Manager | 1/20/2008 |
| Q: I'm having a bit of a problem with my PC and would appreciate some advice. I have an Advent T9202 ... A: At the following site, scroll down to Line 195, click on Restore Desktop Icons and Taskbar: ... | |
| Missing Desktop icons & Task Manager | 1/19/2008 |
| Q: I'm having a bit of a problem with my PC and would appreciate some advice. I have an Advent T9202 ... A: At the following site, scroll down to Line 195, click on Restore Desktop Icons and Taskbar: ... | |
| Windows xp | 1/18/2008 |
| Q: I guess I am having problems with explorer.exe. I have wallpaper on my desktop but no icons or ... A: At the following site, scroll down to Line 195, click on Restore Desktop Icons and Taskbar: ... | |
| removing "read only"in m/s word | 1/17/2008 |
| Q: I am running Windows X-P on a Compaq 6450NX C.P.U. with Cox high speed internet service. I recently ... A: With Windows Explorer opened, navigate to the file/folder, highlight it, right click, choose ... | |
| open with... | 1/16/2008 |
| Q: Regarding opening media files such as videos on my ’01 hp pavilion pc (windows xp): There are some ... A: Not being a user of QuickTime, I would suggest you go to the following site for help, plus you can ... | |
| Unable to run cd | 1/15/2008 |
| Q: Hope you can help me. I have a laptop sony XP 2000. I would like to run a cd (DK multimedia) for ... A: Check out the following: http://www.learnatglobal.com/html/xp_sound.html If the media was for ... | |
| missing toolbar | 1/13/2008 |
| Q: my girlfriend was using the PC. with Microsoft word 2003 when i came back to the PC the Bottom ... A: Are you talking about the MS Word toolbar? If yes, check out the following for information: ... | |
| virus | 1/12/2008 |
| Q: mmdmm.exe has trojan virus how do i clean it. A: Not knowing the name of the virus, I would suggest using Internet Explorer, go to: ... | |
| Folder options not available | 1/11/2008 |
| Q: I am using Windows XP home edition. When I open "My Pictures" I use to have the "Show common tasks ... A: Why doesn't Windows keep my folder settings? Run this edit, then reset your preferred folder ... | |
| ayatem administrator | 1/11/2008 |
| Q: Through your advise i was able to find my control panel thanks... my main problem is restrictions ... A: Am assuming that you had an Administrator's account, correct? If you do not remember the password, ... | |
| open with... | 1/11/2008 |
| Q: Regarding opening media files such as videos on my ’01 hp pavilion pc (windows xp): There are some ... A: Verify that the program you want to use to open the file is actually installed and working ... | |
| help!! technical difficulties | 1/11/2008 |
| Q: "Hello, I have a 2001 hp pavilion pc with windows xp on it. I recently used the pc’s System Recovery ... A: I would suggest backing up anything of importance, including the Address Book and Favorites, then do ... | |
| computer symptoms/problems | 12/13/2007 |
| Q: When my computer is "acting up" and it becomes very slow to execute commands, such as if I click on ... A: Go to Windows Update and download the available updates. Even though you run virus scans, try using ... | |
| "Downgrading" to XP Home | 12/10/2007 |
| Q: My daughter has a Dell laptop that came with Vista. She's tried for months to make it work with her ... A: Downgrade From Vista to XP If you remember back to when you installed Windows XP, Microsoft ... | |
| wireless connection | 12/8/2007 |
| Q: I am connected through a T1 and it comes in my home into a hub. from there it goes to the wireless ... A: Asked a friend for their advice, they came back with: I don't know about the name problem but ... | |
| Can not remove wmp! | 12/8/2007 |
| Q: I need to downgrade to wmp 9 from 10. I'm not sure. When I go to add/remove programs, I click ... A: You can remove WMP10 using Add/Remove Programs in Control Panel. It will restore to WMP9 after ... | |
| missing control panel | 12/8/2007 |
| Q: trying to fix computor windows xp . the control panel is missing & also if i try to click on ... A: Are you logging on as the Administrator? Have you gone to Windows Update and download the available ... | |
| Startup fails to restore latest state. | 12/3/2007 |
| Q: After startup, the taskbar is brown and contains no icons (usually blue with several groups of ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| windows xp basic desktop compaq presario | 12/3/2007 |
| Q: my two year old compaq takes forever to boot and has decided that 'end task' doesn't mean that and ... A: Norton Internet Security (NIS) should be updating automatically, do you run a scan at least once a ... | |
| Something is deleting my cookies at reboot | 12/2/2007 |
| Q: My problem is that my cookies are being deleted whenever I reboot. The main symptom is that no sites ... A: Glad to hear there are no viruses or spyware on the computer, that's always good news. Did you check ... | |
| Something is deleting my cookies at reboot | 12/1/2007 |
| Q: My problem is that my cookies are being deleted whenever I reboot. The main symptom is that no sites ... A: Is it possible that your firewall program is set to remove the cookies? Before you do anything else, ... | |
| HP printer | 11/30/2007 |
| Q: I want to change my HP printer to print front to back i go to (printing preferences) hit advanced ... A: For some reason that only works in certain programs. I have an older HP AIO 1210 and found this in ... | |
| Volume icon is not displayed | 11/25/2007 |
| Q: Volume icon is not displayed in the notification area, and I receive an error message when I try to ... A: The following site explains How To Display the Volume Icon in the Notification Area in Windows: ... | |
| windows xp cd | 11/24/2007 |
| Q: were can i obtain a copy of windows xp professional or download it?? im having problems A: You should be able to purchase Windows XP PRO from any business or computer store. If you do a ... | |
| my hard drive!!! | 11/24/2007 |
| Q: when i start my computer i cant access my password login window. before it reaches that login ... A: By any chance, is GoBack installed? If yes, go to the following site for information: ... | |
| Windows XP/2003 window focus | 11/23/2007 |
| Q: Hy! I am using Windows Server 2003 R2 and my roommate is using Windows XP Professional, but we seem ... A: Followup 11-23-2007 Hi Raymond, Found the following at: ... | |
| enable search | 11/22/2007 |
| Q: how to enable search in windowsXP??? A: Go to Start, Search, For Files or Folders. If you are asking about search engines, check out the ... | |
| Cannot select user from Win XP login screen | 11/21/2007 |
| Q: I cannot click on any user names after Win XP SP2 Home boots on my Dell Inspiron 8200. If I click ... A: Did Avast find anything, if yes, did you disable System Restore before removing the threat? Using ... | |
| shut off | 11/20/2007 |
| Q: ANSWER: Hi Tom, As this could be caused by different things, check out what Microsoft offers at: ... A: Did you check out the MS site as they cover quite a few different things? ... | |
| Control Panel | 11/20/2007 |
| Q: Help !!! After our Firewall let us down, we had 3 Trojans and malware on our PC. We've eventually ... A: If you have a Compaq or HP computer, you can make your own Recovery Disks: ... | |
| Windows XP Pro Disk Clean | 11/20/2007 |
| Q: I can't get my disk clean to run on my windows xp pro. And every once in a while when I start my ... A: Am wondering if you have scheduled Disk Cleanup to run, is that possible? Check out the following ... | |
| shut off | 11/19/2007 |
| Q: Thank You A: As this could be caused by different things, check out what Microsoft offers at: ... | |
| Control Panel | 11/19/2007 |
| Q: Help !!! After our Firewall let us down, we had 3 Trojans and malware on our PC. We've eventually ... A: Jason Stevens View profile More options Nov 24 2003, 3:04 pm Newsgroups: ... | |
| RUN-TIME ERROR " 5 " | 11/19/2007 |
| Q: I HAVE A COMPAQ PRESARIO 2100.Running Windows XP When I go to start up computer it sayes run time ... A: If you cannot start Windows in either regular or safe mode, looks like you will have to reinstall ... | |
| Lost Logon Icons | 11/18/2007 |
| Q: I had three logon Icons when I start my computer. I attempted to turn on my computer last week and ... A: Check out the following: http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx ... | |
| Pop-up blocker | 11/18/2007 |
| Q: I played the Yahoo! LAUNCHcast radio a week ago, but I cannot play it today. It suggests that it is ... A: Check out the following for information: ... | |
| help please | 11/18/2007 |
| Q: hey mate first of all here are my computers specs, 760 mb ram 2.00 ghz windows xp with service ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| Remote Assistance | 11/16/2007 |
| Q: I got cut off from you again! I will look over the sites you sent me. But I was looking into this ... A: Never used Remore Assistance myself, so all I could do were searches. Asked a friend who came back ... | |
| Remote Assistance | 11/16/2007 |
| Q: I got cut off from you again! I will look over the sites you sent me. But I was looking into this ... A: Followup 11-16-2006 10:05PM Hi Tom, You could post this question to Mike now, if you want to. ... | |
| Remote Desktop | 11/16/2007 |
| Q: It stated in my last correspondence with you that I was asking too many follow ups, So I am starting ... A: My friend went on vacation and won't be back for another week. In the meantime, check out the ... | |
| Error on page | 11/15/2007 |
| Q: I am using Window XP Professional. There is an error on page when I open the web. Please teach me ... A: Looks like script error. With Internet Explorer opened, go to Tools, Internet Options, under the ... | |
| Error on page | 11/14/2007 |
| Q: I am using Window XP Professional. There is an error on page when I open the web. Please teach me ... A: What does the error say? For example if you get this page cannot be displayed, check out the ... | |
| RESTARTING PC | 11/14/2007 |
| Q: I CLICK THE GREEN 'START' RECTANGLE ON THE LOWER LEFT OF THE SCREEN; ATTEMPT TO 'TURN OFF' OR ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| Remote Desktop | 11/14/2007 |
| Q: It stated in my last correspondence with you that I was asking too many follow ups, So I am starting ... A: You are NOT asking too many followups, if I thought so, trust me, I'd say something. Remote ... | |
| desktop icons sorting | 11/12/2007 |
| Q: respected sir, i have got almost 50 desktop icons or shortcuts, it always gives me headache ... A: How to Arrange or Move Icons To arrange icons by name, type, date, or size, right-click a blank ... | |
| log-in | 11/12/2007 |
| Q: Lorry, When my computer starts up I have to log off as administrator and log on as "johnny" to get ... A: Bypass The Windows XP Log On Screen To make logon an unattended process: Click [Start] [Run] and ... | |
| DOS | 11/11/2007 |
| Q: I am trying to delete a folder that's sitting on my desktop, which refuses to go away. It's been ... A: To get out of Safe Mode, all you 'should' have to do is click Start, Turn Off Computer, then click ... | |
| my pictures | 11/11/2007 |
| Q: in Pictures and Fax Viewer,(after double clicking the photo), I can edit it but cannot "register" ... A: I would suggest downloading Irfanview, a free program that allows you to view and/or change ... | |
| XP logon problem | 11/11/2007 |
| Q: this is my problem and I hope you can help! I accidently spilt a small glass of wine over my laptop ... A: I do know that the wine needs to cleaned off, how, not sure. Try contacting Toshiba or bring it to ... | |
| Windows Explorer freeze | 11/10/2007 |
| Q: Using XP-PRO-SP2 with all updates. When I right click on a file or a folder in Explorer I often get ... A: Even though you have NOD32 installed, I still would run the free scan that I mentioned earlier from ... | |
| Windows Explorer freeze | 11/10/2007 |
| Q: Using XP-PRO-SP2 with all updates. When I right click on a file or a folder in Explorer I often get ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| DOS | 11/10/2007 |
| Q: I am trying to delete a folder that's sitting on my desktop, which refuses to go away. It's been ... A: Yes it is safe to do so. Check out the following for information: ... | |
| DOS | 11/9/2007 |
| Q: I am trying to delete a folder that's sitting on my desktop, which refuses to go away. It's been ... A: Not knowing what folder you are trying to remove, check out the following: ... | |
| Remote Assistance | 11/9/2007 |
| Q: My brother is trying to get me to help him with his desktop pc as he lives in another state. Anyway ... A: Followup 11-13-2007 Hi Tom, Finally heard from my friend, he mentioned the same sites I did - ... | |
| Remote Assistance | 11/9/2007 |
| Q: My brother is trying to get me to help him with his desktop pc as he lives in another state. Anyway ... A: Asked a friend of mine, hopefully he will get back to me tonight or in the morning. Whatever he ... | |
| Remote Assistance | 11/8/2007 |
| Q: My brother is trying to get me to help him with his desktop pc as he lives in another state. Anyway ... A: Check out the following for information: ... | |
| contacts | 11/8/2007 |
| Q: I am unable to add any contacts to my address book. I am following directions but when I check the ... A: Check out the following for information: http://help.yahoo.com/help/uk/ab/ab-35.html ... | |
| can not open internet shortcut | 11/7/2007 |
| Q: I have read previous post about someone here cannot open any internet shortcuts. These are your ... A: Have you tried the other methods for this problem, also listed at: http://www.rselby.net/links.htm ... | |
| Website blocked | 11/6/2007 |
| Q: Sir, I am a college student. In my college systems, some websites like www.orkut.com are blocked.. ... A: Evidently the college is blocking that and other sites for a reason. Try doing a search on ... | |
| Removing Norton (contd) | 11/5/2007 |
| Q: The system says I need to start another question. To bring you up to speed - I tried your second ... A: If you cannot remove it, try reinstalling the program and then uninstall through the Add/Remove ... | |
| Missing .DLL files | 11/4/2007 |
| Q: This question is for a friend who has a laptop Toshiba Qosmio G35-av650. When he turns it on, a ... A: That is the site to go to. You might want to print out the directions, just follow them step, by ... | |
| delete a program under special circumstances | 11/3/2007 |
| Q: i wish to uninstall norton from my windows xp. unfortunately, i answered "yes" to the question "do ... A: The following Norton Removal Tool should remove all and any Norton programs: ... | |
| Cannot get around windows xp pro log in | 11/3/2007 |
| Q: My dad brought me home a laptop the other day but didn't know any of the passwords. It runs Windows ... A: You could install a CD drive, which would make it easier. If you decide to do that, then follow the ... | |
| delete a program under special circumstances | 11/3/2007 |
| Q: i wish to uninstall norton from my windows xp. unfortunately, i answered "yes" to the question "do ... A: Not knowing what Norton product you wish to remove, go to the follwowing site for information: ... | |
| Missing .DLL files | 11/3/2007 |
| Q: This question is for a friend who has a laptop Toshiba Qosmio G35-av650. When he turns it on, a ... A: Whatever DLL files your friend is missing, you can get from: http://www.dll-files.com/ When your ... | |
| XP Pro & nuking my laptop | 11/2/2007 |
| Q: I would like to start my Sony Vaio from scratch again, I think it came preloaded with with XP Pro, ... A: Do you have the Recovery/Restore CDs? If yes, use those to reformat and reinstall Windows. If not, ... | |
| access denied error message | 10/31/2007 |
| Q: How can I delete an infected file using explorer when I get an access denied error message? I use ... A: Even though you have Bit Defender installed, try using Internet Explorer, go to: ... | |
| 2 pronged constant rebooting and cannot find operating system | 10/30/2007 |
| Q: I have two issues. I am runnig XP Pro Version 2002 Service PAck 2. My computer reboots constantly. ... A: Followup: Hi Joe, Forgot to answer your other question, regarding not being able to find operating ... | |
| XP Pro Hangs Trying to boot to desktop | 10/29/2007 |
| Q: When XP Pro tries to boot, it begins to boot when the little bars go across the screen. Then the ... A: You could have a hard drive problem. Windows explains How to perform disk error checking in Windows ... | |
| taskbar | 10/24/2007 |
| Q: taskbar is partially hidden, can only view the top half, how do I restore it. It happened on ... A: Check out the following site for information: ... | |
| file restoration | 10/23/2007 |
| Q: I've been working with computers for many years, but for once I need help. I saved over a file of ... A: The only way I know of is to use a program to recover the deleted files. Check out the following: ... | |
| Automatically restarting a program | 10/22/2007 |
| Q: I have a program that I want to keep running. It runs for a while then stops. Is there a way to ... A: Are you sure that it isn't running? I read on their site it will perform a fast and powerful sweep ... | |
| folder issue | 10/17/2007 |
| Q: I have a weird issue going on. I am running Windows XP with SP2. I don't remember creating it but ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| OE not working (XP-Pr-SP2-Compaq) | 10/17/2007 |
| Q: I had to use system recovery to try and fix my OE. After recovery, OE opened OK, but when I added ... A: Delete the Contents of the Temporary Internet Files Folder The Temporary Internet Files (or cache) ... | |
| OE not working (XP-Pr-SP2-Compaq) | 10/17/2007 |
| Q: I had to use system recovery to try and fix my OE. After recovery, OE opened OK, but when I added ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| XP issues | 10/16/2007 |
| Q: Problem being as of late I've had 2 issues with XP. 1) Using IE. When I click on a website that ... A: When IE opens the window minimized, use your cursor and drag the corners so it is full size. Now, go ... | |
| Command prompt problem | 10/16/2007 |
| Q: Ok, recently I was discussing this problem with one of the experts named Jessie. But he is "maxed ... A: Couldn't see what came up. Did you try the automated troubleshooting? That's usually the easiest ... | |
| Windows repair | 10/14/2007 |
| Q: I am trying to "repair" XP but, as you probably know, repair is not possible due to the "current ... A: Slipstreaming Service 2 The release of Service Pack 2 hasn’t been without its hiccups, particularly ... | |
| Starting different services with each account | 10/12/2007 |
| Q: I've been trying (and have unfortunately failed) to set-up to separate user accounts (one Admin & ... A: The limited account is intended for someone who should be prohibited from changing most computer ... | |
| window xp | 10/11/2007 |
| Q: i uninstalled a programme via controlpanel / remove /add programme. after that i can 't open some ... A: What program did you uninstall? Sometimes you have to reinstall the program and uninstall it, to ... | |
| how to get a windows xp home edtion repair | 10/11/2007 |
| Q: but I ONLY have a Windows XP Pro cd. Am I able to fix it with Pro or do I need Home Ed. If I need ... A: Try going to the following site, click on Services and Support. You would need Windows XP Home to ... | |
| XP registry files | 10/10/2007 |
| Q: Greetings Lorry! And thanks for taking the time to hear my request... I have an HP Pavilion 7975 ... A: Task Manager Menu Bar and Tabs Are Not Visible RESOLUTION To switch Task Manager to its normal ... | |
| password problem with win xp pro | 10/10/2007 |
| Q: I downloaded a virus (i think) even though I found it and removed it ever since I cant get into my ... A: Asked a friend who came back with: I would boot the computer with a "live distribution" of Linux -- ... | |
| password problem with win xp pro | 10/9/2007 |
| Q: I downloaded a virus (i think) even though I found it and removed it ever since I cant get into my ... A: Have you tried starting the computer in Safe Mode, go to System Restore and restore to an earlier ... | |
| desktop background tab | 10/9/2007 |
| Q: Lost it. How do I get desktop background tab back HELP THANKS NITAL78 A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| Windows 98 home edition | 10/8/2007 |
| Q: I had a virus (trojan) while downloading service pack 2 the computer then froze and i had to resart ... A: There is no SP2 for Windows 98. As you can start Windows in Safe Mode, am assuming that you have an ... | |
| Windows xp (pro) cd burning problem | 10/7/2007 |
| Q: I have an IBM laptop which came with just a dvd-rom reader/player. I have now changed this to a ... A: Have you tried using a different CD? Drivers are frequently updated to eliminate bugs or incorporate ... | |
| NO Background! | 10/6/2007 |
| Q: I just got back home and when I turned my computer on, I had a program called "Malware" claiming ... A: Even though you have Norton installed, using Internet Explorer, go to: ... | |
| Windows XP Account | 10/6/2007 |
| Q: I made an account on Windows XP as an administrator, but everytime I switch on and see my account in ... A: Without knowing which email client you were using, there's not much I can suggest. If it is webmail ... | |
| PROPLUS.MSI | 10/6/2007 |
| Q: When doing an up-date the system can not locate PROPLUS.MSI and I did the detect & repair and it ask ... A: If you cannot find the CD, you will have to contact the place where you purchased it or Microsoft. ... | |
| Black Screen | 10/4/2007 |
| Q: I have a Dell 600m notebook running Windows XP. After Windows boots up and the desktop is preparing ... A: The only thing I can think of is updating the video driver. At the following site, put in the ... | |
| pctech | 10/2/2007 |
| Q: give different examples of anti virus software ANSWER: Hi Amet, As answered earlier, your best bet ... A: Check out the following: ... | |
| pctech | 10/1/2007 |
| Q: give me a brief history of malware A: Check out the following: http://www.viruslist.com/en/viruses/encyclopedia?chapter=153311168 ... | |
| pctech | 10/1/2007 |
| Q: enumerate the different virus symptoms A: Check out the following: ... | |
| Windows Movie Maker | 9/30/2007 |
| Q: I while back, i accidently deleted my windows movie maker and now I've been searching for weeks ... A: SP2 is short for Service Pack 2. If you go to Start, Control Panel, Add/Remove Programs, check "Show ... | |
| Windows Movie Maker | 9/30/2007 |
| Q: I while back, i accidently deleted my windows movie maker and now I've been searching for weeks ... A: A few quick questions first, do you have SP2 installed? Have you tried going to Start, Search, ... | |
| Computer | 9/30/2007 |
| Q: how are you going? Thank you for taking the time to answer my question. Every time I write something ... A: Asked a friend of mine for their advice, they came back with: The only thing I came up with would ... | |
| XP Menus | 9/29/2007 |
| Q: I'm running Windows XP, classic menu, when I go to the programs on the menu, it only shows the most ... A: How to turn off Personalized Menus ? Personalized Menus keeps the Programs menu clean by hiding ... | |
| Cursor | 9/27/2007 |
| Q: The cursor on my Dell Dimension 4700 (XP Home) is stuck in the middle of the screen. i tried ... A: Followup 9-27-2007 Hi Larry, Thank you for your vote - appreciate it! In the meantime, check out ... | |
| pctech | 9/11/2007 |
| Q: discuss and enumerate; problem with the harddrive A: The mechanism that reads and writes data on a hard disk. Hard disk drives (HDDs) for PCs generally ... | |
| pctech | 9/11/2007 |
| Q: discuss and enumerate,commonly used bios A: (bī´ōs) Acronym for basic input/output system, the built-in software that determines what ... | |
| antivirus | 9/11/2007 |
| Q: what is antivirous? A: AntiVirus is software that will help keep viruses off the computer. For more information, check out ... | |
| Computer not responding | 9/9/2007 |
| Q: I'm experiencing a frequent problem. Some time when browsing any site,and when I point with the ... A: With Internet Explorer opened, go to Tools, Internet Options, click Delete under Browsing under the ... | |
| My display on my Dell Inspiron is upside down | 9/3/2007 |
| Q: My Dell Inspiron 710m started up one day with the display upside down - any idea how to fix this? A: Go to Windows Update and download the available updates. If that doesn't do the trick, check out the ... | |
| Win xp /flash player | 9/2/2007 |
| Q: For some reason I am not able to download Adobe Flash player, my system just wont let it. There are ... A: Trouble with Windows installation If you have trouble with installation of Flash Player, follow the ... | |
| Graphics die | 8/31/2007 |
| Q: When I boot up Windows XP it is very slow when selecting the user to go in as. Then the screen keeps ... A: If you remove the program in question, does that resolve the problem? If yes, you might want to ... | |
| format a hp pavilion a735 w | 8/31/2007 |
| Q: I am trying to format my hp pavilion hard drive, but i am not sure how to do it. A: You should be able to use the Recovery Disc. Most HP and Compaq desktop PCs that ship with Windows ... | |
| Taskbar | 8/30/2007 |
| Q: I am using Windows XP Home. Somehow I added a second taskbar line across the bottom of my screen. ... A: Q: No matter what you do, you can't reduce the size of the taskbar to one line. A: Keep moving ... | |
| JPG Exentions in XP Pro | 8/30/2007 |
| Q: I have upgraded to XP Pro and am having a problem that I didn't have in XP. When I change the names ... A: Wasn't sure so I asked a friend who came back with: It seems that your questioner had left the ... | |
| Windows XP and AVG | 8/30/2007 |
| Q: One of my students has XP home with AVG installed. The AVG identifies a virus but is unable to ... A: Have them use Internet Explorer and go to: ... | |
| .exe no disk error | 8/28/2007 |
| Q: about a few months ago i got this error. it said the .exe file for a program of mine, followed by ... A: Is the computer up to date with Windows Update? Check foir viruses and/or spyware. Usiong Internet ... | |
| Qpening Drives( c , d , e) | 8/27/2007 |
| Q: When i double click on any of the drives i have c d and e i get a message saying the please to go to ... A: Not knowing the name of the virus, can't really say what should be done. As each AV program has ... | |
| Google earth | 8/26/2007 |
| Q: When i try to go into google earth it says Cannot Run unicode version of Atli71.DLL on windows 98, ... A: System requirements for Google Earth on the PC The Google Earth client requires certain system ... | |
| xp resolution question | 8/26/2007 |
| Q: lorry, i recently bought a used dell computer running on xp that had all memory wiped clean. the OS ... A: Sounds like the video driver needs to be updated. Drivers are frequently updated to eliminate bugs ... | |
| No notification balloons? | 8/24/2007 |
| Q: Ever since I bought my computer (couple years or so), Ive noticed that this is the only computer ... A: You are not missing anything, most people disable right away as described at: ... | |
| Automatic Updates | 8/24/2007 |
| Q: I read one of your answers about deleting uninstalled updates and that didn't seem to answer my ... A: If the updates were not installed, you have nothing to delete. When you go to WIndows Update it will ... | |
| something wrong | 8/24/2007 |
| Q: I don't know if this is in your line or what but here goes. When I boot up the computer sometimes, ... A: I assumed that you have an Intel motherboard, perhaps you do not. To find out which one you have: ... | |
| windo vista | 8/23/2007 |
| Q: Can u plz tell me how to change the color scheme for window vista A: Change color scheme If you see poor display quality using the default desktop color scheme, try ... | |
| ie error message | 8/23/2007 |
| Q: Recently I began having problems with IE 6. Sometimes when I close out a window, I get the ... A: I would suggest downloading Internet Explorer 7 from: ... | |
| reinstall windows | 8/22/2007 |
| Q: hey, i got a real serious problem with my vista verison since i cant reinstall it to windows xp i ... A: I would suggest downloading the Windows XP boot disks from the following site and then run FDISK: ... | |
| Problem in Xp Start-up | 8/22/2007 |
| Q: My Windows XP Home Edition is always showing this during start-up " We apologize for the ... A: Try starting the computer in Safe Modeby tapping the "F8" key until get various ways to start ... | |
| Start up | 8/21/2007 |
| Q: I am trying to change the way my computer starts up from "Classic" to "Welcome". A message comes up ... A: Is there anything I can do to speed up the Windows XP default logon screen? (WinXP) The friendly ... | |
| SP2 service pack CD for XP Pro | 8/21/2007 |
| Q: I was trying to install a windows extra software package called - windows printing services for ... A: Good question! BTW, Microsoft sends it fairly fast, if you're interested. In the meantime, check out ... | |
| My PC writes where -he- wants; not where -I- want | 8/20/2007 |
| Q: When I type in Word or Excel, or even in a Gmail, the "cursor" or mouse jumps, suddenly,and so "I ... A: With Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| Computer desktop | 8/18/2007 |
| Q: My mother in law's computer is not showing her desktop when she boots up. I have found that if I go ... A: Can you start the computer in Safe Mode by tapping the "F8" key when the computer first starts? If ... | |
| Black Screen | 8/17/2007 |
| Q: Everytime I turn on DELL.. I get the screen that states there was an error with windows and may be ... A: Do you have the Restore?Recovery CD for your computer? If yes, try using that. If you do not have ... | |
| save picture as... | 8/17/2007 |
| Q: running Windows XP home. Saving pictures from incoming e-mail by right clicking and clicking on ... A: Zoron Profile: Ancient Poster Posted on 11-18-2006 at 10:28:02 PM profil But that's just it... ... | |
| Startup Programs | 8/15/2007 |
| Q: Lorry, I saw some of your answers for this, and well. I think I got MyspaceIM to stop loading when ... A: Go to Start, Run, type in MSCONFIG, under the Startup tab, any programs that are checked are ... | |
| start up | 8/14/2007 |
| Q: been a couple of years since i last got in touch and im still no better now , anyway lorry on ... A: How do I remove this message for good which keep coming up,everytime I start my computer.It states ... | |
| numlock key | 8/14/2007 |
| Q: Is there a way to keep the numlock key on all the time from boot up to shutdown? A: You can change the settings by entering the BIOS. You can go into the BIOS to edit or change the ... | |
| get rid of that icon and its popup in the lower right xp | 8/12/2007 |
| Q: I could try to remove an icon from the lower right corner of my xp if I knew which program to ... A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ... | |
| ActiveX | 8/10/2007 |
| Q: It's been a while since I last emailed you. You have been a big help previously. Suddenly my ... A: Check this out: http://msdn2.microsoft.com/en-us/library/Bb250471.aspx ActiveX opt-in One of the ... | |
| ActiveX | 8/9/2007 |
| Q: It's been a while since I last emailed you. You have been a big help previously. Suddenly my ... A: By any chance, do you have the BETA version of IE7? If yes, try downloading IE7 from: ... | |
| games | 8/8/2007 |
| Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ... A: The rule of thumb is never have more than one antivirus program running at any given time. Reason ... | |
| games | 8/7/2007 |
| Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ... A: Am assuming that you have an antivirus program installed, see if you can update it, then run a virus ... | |
| games | 8/7/2007 |
| Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ... A: It could be a Java problem: 1) Close all your Internet Browser windows. 2) Go to your computer's ... | |
| Internet Explorer problem | 8/7/2007 |
| Q: Lorry, I thought I had sent it to you but remember now, not being prompted for the page that asks ... A: Glad to hear there were not any viruses, that's a good thing as Martha Stewart would say. Now let's ... | |
| Printer | 8/6/2007 |
| Q: Can a Panasonic KX-P2023 printer be run on WinXP Pro? If so, where can I find the correct driver? ... A: Not sure if this printer can be used with Windows XP or not. Try going to the following site and ... | |
| Windows repair. | 8/5/2007 |
| Q: I have been expecting to have to re-install XP anytime now as there are things missing such as ... A: If the above sites don't help and if you do not have a fast connection, you might want to get a free ... | |
| Internet Explorer problem | 8/5/2007 |
| Q: Lorry, I thought I had sent it to you but remember now, not being prompted for the page that asks ... A: On Windows XP, you will find Internet Explorer listed as Windows Internet Explorer 7 in the ... | |
| Windows repair. | 8/4/2007 |
| Q: I have been expecting to have to re-install XP anytime now as there are things missing such as ... A: I goofed, sorry, meant to say I would NOT suggest removing SP2 under any circumstances. Later, ... | |
| refresh | 8/3/2007 |
| Q: Welcome back from vacation. I was waiting for your return as you are so good and always able to ... A: Guess the vacation got the better of me, sorry. This is what you should do, open IE, go to Tools, ... | |
| refresh | 8/3/2007 |
| Q: Welcome back from vacation. I was waiting for your return as you are so good and always able to ... A: <>Refresh a Web Page: To see the most current information on a web page, simply right click the ... | |
| Temp.Files | 8/1/2007 |
| Q: I was checking some folders/files on my system and noticed my Windows/system/temp. folder is HUGE. ... A: Defragmenting puts the files and folders back together again, it doesn't remove anything. Have ... | |
| Hard Disk and NTLDR | 7/6/2007 |
| Q: I have tried almost everything that the Google Search Engine can do and NTLDR still isn't ... A: Check out the following from Microsoft: http://support.microsoft.com/kb/320397 At the following ... | |
| windows looping | 7/6/2007 |
| Q: I had to manually shut down windows and now when I try to startup it goes just past the XP screen ... A: If you cannot start Windows in regular or Safe Mode, you will have to use the Recovery CD or ... | |
| windows looping | 7/5/2007 |
| Q: I had to manually shut down windows and now when I try to startup it goes just past the XP screen ... A: It could be one of any different reasons. If you have an antivirus program installed, start Windows ... | |
| Windows XP Audio | 7/5/2007 |
| Q: About a week ago, I deleted a bunch of useless programs to make my computer run faster. ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| Windows XP Won't Boot | 7/4/2007 |
| Q: I can't get my system to boot. I'm getting a "Resource conflict - PCI Serial Bus controller in slot ... A: enderzero 02-16-2005, 12:35 AM Problem solved - moved cards around and played with bios until I got ... | |
| error repair XP | 7/3/2007 |
| Q: Please tell me which software is the best for repairing errors in windows XP. Have you heard of ... A: What kind of errors are you referring to? To check for viruses, I would suggest the free scan from ... | |
| windows task manager | 7/3/2007 |
| Q: 1. I'm trying to get my computer to go faster. I already did a disk cleanup and defragmented my ... A: As mentioned earlier, you can safely check the following to remove: Temporary Internet Files ... | |
| windows task manager | 7/3/2007 |
| Q: 1. I'm trying to get my computer to go faster. I already did a disk cleanup and defragmented my ... A: You can safely check the following to remove: Temporary Internet Files Offline webpages Recycle Bin ... | |
| windows task manager | 7/2/2007 |
| Q: 1. I'm trying to get my computer to go faster. I already did a disk cleanup and defragmented my ... A: You mentioned that you ran Disk Cleanup and defrag. Check for spyware and/or viruses. I would ... | |
| Desktop Background Issues | 7/2/2007 |
| Q: I have been attempting to set one of my pictures as my desktop background, but no matter what ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| Set Config Application needs to close | 7/2/2007 |
| Q: Lorry I saw your response to Fahad of 1/9/2005 regarding this problem. I have tried the suggested ... A: Asked a friend and they came back with: I'll bet her video shares the main memory and is set to ... | |
| spell check stops working | 7/1/2007 |
| Q: I don't know if you can answer this as it pertains specifically to MS Word. I am a writer and I ... A: If Word works well until you try to use the spell checker or grammar checker and either of these ... | |
| windows picture and fax viewer | 7/1/2007 |
| Q: how do you stop every image from browsing the net being stored on this program.I am having to ... A: If you are just viewing the various web sites, nothing should be on the viewer. Are you donwloading ... | |
| idx database file | 6/30/2007 |
| Q: Quite of when receiving or sending an e-mail, I get the following message: "A file necessary for ... A: Not knowing anything about AOL, I suggest that you ask Steve this question at the following site in ... | |
| Website Problems & Toolbars Issues--Windows XP | 6/27/2007 |
| Q: Okay, first of all I want to warn you that I'm not a computer person, like a lot of folks out there. ... A: Sounds like you have some virus and/or spyware that is stopping the scans. At this point, I would ... | |
| Website Problems & Toolbars Issues--Windows XP | 6/26/2007 |
| Q: Okay, first of all I want to warn you that I'm not a computer person, like a lot of folks out there. ... A: Even though you have Norton installed, using Internet Explorer, go to: ... | |
| Internet explorer/ Task manager | 6/26/2007 |
| Q: Each time I open Internet explorer and then close out of it, it won't completely close out of my ... A: It sounds like you have many Tabs opened at one time, if so: If you close Internet Explorer while ... | |
| Nothing Showing in all programs tab | 6/26/2007 |
| Q: When I click on the start tab followed by the all programs tab I find that all the programs have ... A: If the programs are on the Desktop, left click one - hold the CTRL key down and click the others, ... | |
| Recover data from Faormatted drives | 6/26/2007 |
| Q: I formatted my hrd drive and installed the xp os ,but now i found that i lost my impartant photos ... A: Sorry to say, once the hard drive has been reformatted, it was wiped clean. You learned the hard way ... | |
| My IE HiJacked??? | 6/22/2007 |
| Q: Apparently I have lost my IE or it has been hijacked. If I click on my IE icon I get a blank page ... A: With IE opened, go to Tools, Internet Options, under the Connections tab - what is checked? Seeing ... | |
| Internet Connection | 6/21/2007 |
| Q: My modem is working fine for my comcast high speed Internet.I am unable to connect to the Internet. ... A: That surprises me as Comcast gets the customer online but will noit help if you have a problem with ... | |
| Internet Connection | 6/21/2007 |
| Q: My modem is working fine for my comcast high speed Internet.I am unable to connect to the Internet. ... A: Sounds like one of the settings is not correct, I would contact Comcast to get the correct ones. Did ... | |
| My IE HiJacked??? | 6/21/2007 |
| Q: Apparently I have lost my IE or it has been hijacked. If I click on my IE icon I get a blank page ... A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ... | |
| mouse hangs in xp | 6/20/2007 |
| Q: after getting into windows my mouse(cursor is not moving) gets hanged.i am using xp home with sp2. A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| MIME Attachment | 6/19/2007 |
| Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ... A: As mentioned earlier, I have yet to hear or see the problems you are comcerned with as far as ... | |
| MIME Attachment | 6/18/2007 |
| Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ... A: As a computer tech, I've never heard of or seen problems like you describe after installing SP2. If ... | |
| MIME Attachment | 6/18/2007 |
| Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ... A: WinZip will not cause any problems, it is a good program. I would suggest that you update Windows, ... | |
| wireless laptop connection | 6/16/2007 |
| Q: Hope you're doing well(in Florida if I remember correctly), I haven't needed your help for a long ... A: Great memory! Things are going okay here, hot but okay. How's everything up in SC? Let's see how ... | |
| recovery disks | 6/15/2007 |
| Q: I have an hp pavilion 510c. I need the recovery disks for it. Where can I get them? Thanks ANSWER: ... A: At the following site, scroll down until you see "Recovering from Windows XP": ... | |
| PC running slow | 6/15/2007 |
| Q: Well there has been a strange problem ,lately my pc has started running very very slowly ,i am not ... A: Even though you have McAfee installed, using Internet Explorer go to: ... | |
| Delete partition | 6/13/2007 |
| Q: My brother and I used to share a computer on his way, in a weird way I should say. He had 2 copies ... A: Check out the following for information: http://www.theeldergeek.com/hard_drives_05.htm I would ... | |
| Registry Cleaners | 6/12/2007 |
| Q: I am considering the use of a registry cleaner. Nothing tragically wrong with my PC, except it is ... A: Have you checked for spyware? Check out the free version of Ad-aware 2007 at: ... | |
| internet | 6/12/2007 |
| Q: When I am online is there a way for me to block people from seeing me online? I was most frustrated ... A: The following privacy preferences are available: * Allow ALL: When you select this preference, ... | |
| Internet explorer | 6/11/2007 |
| Q: in Internet explorer but whenever i start Internet explorer the same (google) page apperars how can ... A: Did you click Apply, then OK? I would suggest downloading Spybot - Search & Destroy 1.4, a program ... | |
| Regedit | 6/11/2007 |
| Q: that registry editing is disabled by your administrator.How can i enable Regedit please help me i ... A: The purpose of the administrator account is to protect the system from well meaning users changing ... | |
| XP problems with i.e and outlook express | 6/10/2007 |
| Q: I.E has the problem that if i try to download somthing the where to box stays blank and then a error ... A: Go to Windows Update and download the available updates. With IE opened, go to Tools, Internet ... | |
| windows crashes | 6/9/2007 |
| Q: Hi im having a problem at the moment it started a few weeks ago when ever i open a folder for ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| SAFE MODE | 6/9/2007 |
| Q: My computer got some spywares that I was not able to remove, so I decided to go to SAFE MODE to try ... A: Go to Start, run, type in MSCONFIG, under the BOOT.INI uncheck everything under Boot Options, click ... | |
| Secondary Hard Drive | 6/7/2007 |
| Q: I had a problem after re-installing WIN XP. I have a second Hard Drive just for data storage, which ... A: Asked a friend and they came back with: I would start with BIOS. If it says there are two drives ... | |
| moniter/website | 6/5/2007 |
| Q: I don't know if this is your area but you have helped me a number of times on other issues. When I ... A: It does sound like you do need a new monitor and the LCD ones have come way down in price. A wide ... | |
| cleaning up computer | 6/3/2007 |
| Q: Lorry; These are my two problems. I understand the small icons at the right bottom are start up ... A: Go to Start, Run, type MSCONFIG, under the Startup tab everything that is checked - is starting with ... | |
| error message and hijacked homepage | 6/3/2007 |
| Q: I have been having problems trying to launch internet explorer. I always get the message "cannot ... A: As soon as you mentioned Kazaa, check for viruses and/or spyware. If you can open Internet Explorer, ... | |
| Deskstop error | 6/1/2007 |
| Q: When i boot my PC then entered my password after hearing the windows startup my computer becomes ... A: Did you run a scan using Spybot? You can do that without connecting to the internet. Try going to ... | |
| installing sp2 in windows xp | 5/30/2007 |
| Q: I am having nothing but trouble installing sp2 which I need for my Zune. It installs part way and ... A: Check out the following before reformatting: http://www.edbott.com/weblog/?p=227 You might also ... | |
| Deskstop error | 5/30/2007 |
| Q: When i boot my PC then entered my password after hearing the windows startup my computer becomes ... A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ... | |
| cannot go into either BIOS or DOS in a xp computer | 5/28/2007 |
| Q: I tried to delete the space on hard drive saved for the recovery kit in a sony VIAO desktop to with ... A: FDISK is a DOS and Windows utility that prepares a hard disk for formatting by creating one primary ... | |
| cannot go into either BIOS or DOS in a xp computer | 5/28/2007 |
| Q: I tried to delete the space on hard drive saved for the recovery kit in a sony VIAO desktop to with ... A: Asked a friend of mine and they came back with: Sounds like the boot sector took a licking. If it ... | |
| removing programs | 5/28/2007 |
| Q: I am running windows xp home on my home computer. I had installed yahoo messenger and when I try to ... A: Uninstalling Yahoo! Messenger from Windows If you want to uninstall Yahoo! Messenger from your ... | |
| Dump Files / Dr. Watson | 5/28/2007 |
| Q: I have a few questions should be easy to answer I hope...I am fairly knowledgeable in Windows, ... A: Microsoft explains how to disable/enable Dr.Watson at: http://support.microsoft.com/kb/188296 Dr. ... | |
| Keyboard shortcut for new folder | 5/27/2007 |
| Q: Is there a keyboard shortcut for creating new folders, as the usual right click, point to new, click ... A: Create a Keyboard Shortcut to Open a Folder Published: October 8, 2001 Submitted by Jared Ong, ... | |
| Bypass Windows XP logon Screen | 5/25/2007 |
| Q: 1) How can I bypass the windows multiple logon screen and get straight to the start button? 2)My ... A: Check out the following for information: ... | |
| Sharing Files Online | 5/24/2007 |
| Q: I would like to share files with just one person online. We have some pictures we would like to ... A: Using any of the online sharing sites should be safe, as a password is required. Check out the ... | |
| launch appliction on startup | 5/23/2007 |
| Q: Is it possible to set an application in Windows XP Pro to launch at logon? If so, how? (I'm pretty ... A: The following site explains Launch Programs at Login Without Using the Startup Folder: ... | |
| Windows XP & Norton 360 | 5/23/2007 |
| Q: I have Windows XP Home edition and recently installed Norton 360. This has slowed my computer down ... A: Windows XP does have a firewall program, for what its worth. You could download Zone Alarm, a free ... | |
| need to upgrade windows 95 computer to XP | 5/22/2007 |
| Q: ok, so I have this computer that currently has windows 95, I want to upgrade to XP for its superior ... A: Check out the following for the Windows XP Home requirements: ... | |
| ati2dag error | 5/22/2007 |
| Q: Lorry, you gave me directins today from my last question, it didn't work, the search revealed no ... A: The only other thing that I can think of is to check for viruses and/or spyware. Using Internet ... | |
| Ati2gav problem | 5/22/2007 |
| Q: I have windows xp, toshiba satellite. Lately, the screen (when left for a period of time) turns into ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| Windows XP Home freezes at startup | 5/20/2007 |
| Q: Everything was fine and paf! nothing... Well, not really. At the startup screen, my computer freeze. ... A: Check out the following: http://support.microsoft.com/kb/304449 ... | |
| explorer.exe eats 100% cpu | 5/18/2007 |
| Q: Hey there. I've been surfing for three days now, trying to solve this annoying problem: when I start ... A: Go to Windows Update and download the available updates. Check out the following: ... | |
| cd drive, ie | 5/18/2007 |
| Q: 1] i just brought a movie cd and the drive doesnot detect any file it says 0bytes free and 0bytes ... A: Windows Media Player requires a player program, like WinDVD. I would suggest downloading Spybot - ... | |
| Starting up xp | 5/17/2007 |
| Q: Our pc keeps on wanting to go through the start up process 5 times before finally allowing us ... A: I would check for viruses and spyware. Using Internet Explorer, go to: ... | |
| internet explorer 6 | 5/15/2007 |
| Q: When I click to go onto ie6 I get a message in the task bar that says "web site found, waiting for ... A: Go to Start, Control Panel, Add/Remove, see if New.Net is there, if yes, remove it. Am assuming ... | |
| Windows XP not loading | 5/15/2007 |
| Q: Windows XP is not loading. When I turn the computer on i get: *Start in safe mode *start in safe ... A: I would suggest reformatting and reinstalling Windows XP. If you have important data on the drive, ... | |
| enabling of encrypted data | 5/15/2007 |
| Q: i got one answer by one other expert that i can reterive that which is encrypted by uninstalling ... A: Don't why you were told to uninstall SP2, I would suggest that you ask the "expert" hothis question. ... | |
| IE6 ..Hi Lorry | 5/14/2007 |
| Q: i have both firefox and internet explorer 6 and am running xp pro sp2. i have had no problems till ... A: Check out the following from Microsoft that explains how to reinstall or repair IE6; ... | |
| programme requesting for cd | 5/14/2007 |
| Q: than for your support on my photoshop programme. I finally got it working. My question now is that, ... A: Not knowing this program, did some searching - still didn't or couldn't find out if the CD was ... | |
| XP | 5/13/2007 |
| Q: Lately, I've found that my computer is going slower. Yes, I installed Microsoft office 2003 and ... A: When you download a program, first it is downloaded then you have to install it, unless it is a ... | |
| windows XP | 5/13/2007 |
| Q: my previous question was getting too long so I'm posting a 2nd one to make it more organized: In ... A: There's two schools of thought regarding leaving the computer on all of the time or turning it off ... | |
| XP | 5/13/2007 |
| Q: Lately, I've found that my computer is going slower. Yes, I installed Microsoft office 2003 and ... A: Am assuming that you when you say setup icons, that's where you downloaded the prgrams to, correct? ... | |
| Installing a new processor and reactivating WinXP Pro full Retail | 5/9/2007 |
| Q: I would like to upgrade my processor from an AMD 3000 to an AMD 3400 and keeping the same ... A: You can just swap out one processor and drop in the other. If the machine works, I doubt that ... | |
| program not working | 5/8/2007 |
| Q: i am using window xp sp2. mistakingly my brother uninstall a program called ''photo shop'' in my ... A: Try uninstalling it completely in Safe Mode. When the computer first starts, keep tapping the "F8" ... | |
| Reinstalling Windows XP PRO | 5/8/2007 |
| Q: I have a toshiba laptop and recently got the message unmountable boot volume. Re-installation disks ... A: Check out the following for information: http://support.microsoft.com/kb/555302 Regarding your ... | |
| task manager is disabled with registry add | 5/8/2007 |
| Q: ! please forgive me for coming straight to the point , my problem on my pc is that my task manager ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| windows xp & new hard drive | 5/6/2007 |
| Q: i recently got a new hard drive & put it in my pc then installed windows xp pro but after finishing ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| Power options don't work | 5/5/2007 |
| Q: For several months now, my computer will not automatically go to Standy then Hibernate. I can ... A: Are you signed on as the administrator? Check ot the following: ... | |
| Power options don't work | 5/4/2007 |
| Q: For several months now, my computer will not automatically go to Standy then Hibernate. I can ... A: Not sure but check out the following for information: ... | |
| winxp help | 5/3/2007 |
| Q: these are some messages i have been gettin SOMETIMES when trying to shut down win xp pro SP2. 1st ... A: I would give Spybot a chance, many people, including myself, use bot Ad-aware SE and Spybot - as ... | |
| winxp help | 5/3/2007 |
| Q: these are some messages i have been gettin SOMETIMES when trying to shut down win xp pro SP2. 1st ... A: Are you using Trend Micro by any chance? Is this a Dell computer? If it is a Dell, try downloading ... | |
| security | 4/28/2007 |
| Q: I have installed trend micro virus 2007, enabled windows firewall, installed a program to wipe my ... A: Check out the following from Microsoft: ... | |
| No Sound after XP Pro Installation | 4/28/2007 |
| Q: After I installed XP Pro on my computer that was using WIN 98, all sound stopped. I am using the ... A: I have to ask the obvious, are the wires for the speaker secure? Check out the following: ... | |
| Multiple Users and Management | 4/28/2007 |
| Q: I have Windows XP Pro with updates and have an Administrative account with password (I am the admin) ... A: Check out the following: http://support.microsoft.com/kb/827467 Error Message: "Office Source ... | |
| Windows XP | 4/26/2007 |
| Q: What is the minimum time required to load and shut down windows XP home edition? my laptop takes 45 ... A: S. Kirupairajah, Check for viruses and/or spyware. Using Internet Explorer, go to: ... | |
| Windows XP | 4/25/2007 |
| Q: I have the various Microsoft Office applications such as Word, Excel, Powerpoint but would like to ... A: Am assuming that you want to MS Office on the QuickLaunch Toolbar, correct? If yes, go to Start, All ... | |
| Windows XP | 4/25/2007 |
| Q: What is the minimum time required to load and shut down windows XP home edition? my laptop takes 45 ... A: Kirupairajah, The startup and shut down times depends on what programs are being started/shut down ... | |
| Hard disk Icon | 4/23/2007 |
| Q: I have 2 problems: 1) In My Computer -> C:/ And other hard disk icon is not opening the window on ... A: Check out the following for information; ... | |
| My Favorites File | 4/21/2007 |
| Q: I am using ie6 and I have a "my favories" files with several files in it. Is there a way that I can ... A: Favorites are stored on drive C:\Documents and Settings\'your user name'. Just drag the 'favorites' ... | |
| update | 4/20/2007 |
| Q: I have windows XP home edition. It always trys to update but part of the update is an office update. ... A: Many brand name computers come with parts of MS Office installed, is that possible in your case? If ... | |
| Some keys on the keyboard do not work | 4/19/2007 |
| Q: I have a HP Pavillion notebook with XP installed on it. Some keys on the keypad do not work ... A: Not knowing the model number, check out the following: ... | |
| windows XP Microsoft works | 4/19/2007 |
| Q: I have 2 computers I recently purchased. I would like to install microsoft office on them both. ... A: Sorry to say but yes. Why don't you put MS Office on the computer that you'll be using most of the ... | |
| I.E. 7 on Windows XP Home Edition | 4/18/2007 |
| Q: Do I need to update from I.E.6 to I.E.7 ? I have Avant browser on I.E.6 and Mozilla Firefox too – ... A: For example, if you wanted to run the free virus scan from Symantec, you would have to use Internet ... | |
| start up menu | 4/17/2007 |
| Q: How can I remove things out of the start up window - I have Window XP Profession as my operating ... A: Go to Start, Run, type in MSCONFIG, under the Startup tab anything that is checked is starting with ... | |
| sndvol32.exe | 4/17/2007 |
| Q: I lost my windows XP CD.. .....how do I get sound on my webcam? it says the 32exe file is missing. ... A: Is that you? Just curious. It was out of sync for me also. If you are having sound issues, either ... | |
| I.E. 7 on Windows XP Home Edition | 4/17/2007 |
| Q: Do I need to update from I.E.6 to I.E.7 ? I have Avant browser on I.E.6 and Mozilla Firefox too – ... A: No, you don't have to but it would be a wise idea to do so - as many sites have to be viewed on IE ... | |
| Recycle Bin Failure | 4/16/2007 |
| Q: files I delete do not go to the recycle bin and I don't have delete immediatly checked. I restarted ... A: At the following site, scroll down until you see,"Recycle Bin - Deleting Problems": ... | |
| user accounts | 4/16/2007 |
| Q: I am trying to delete an account on xp...i have made another account system admin as it required, ... A: Are you signed on as the administrator when deleting the other user account? Check out the ... | |
| no sound from my Computer | 4/14/2007 |
| Q: Just the other day, i could listen to all the music i wanted on itunes. i got a virus, and ran an ... A: When you went to: ... | |
| no sound from my Computer | 4/14/2007 |
| Q: Just the other day, i could listen to all the music i wanted on itunes. i got a virus, and ran an ... A: Verify that the connections are secure to the speakers and computer. If you ran an antispyware ... | |
| CDR/RW | 4/12/2007 |
| Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ... A: Did you try what I suggested earlier, regarding removing the checks in Attributes? Another way to ... | |
| Arranging desktop icons. | 4/12/2007 |
| Q: I like to have my windows XP desktop icons in alphabetical order. When I right click on the ... A: Microsoft explains at: http://www.microsoft.com/windowsxp/using/setup/personalize/organize.mspx#1 ... | |
| folders | 4/12/2007 |
| Q: hey sory i accualy meant how do I make multiple folders with the same name on my destop A: You cannot have duplicate files names on Windows, you could make subfolders by openeing Windows ... | |
| CDR/RW | 4/11/2007 |
| Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ... A: To be honest with you, I use Easy CD Creator and/or Nero, found that they were easier to use in ... | |
| Terrible performance after SP2 install | 4/11/2007 |
| Q: I just re-installed Windows XP Home on a computer yesterday. I completely formatted the hard drive ... A: Check for viruses and/or spyware. Using Internet Explorer, go to: ... | |
| windows media player | 4/10/2007 |
| Q: I operate a xp home.It came with a windows media player.I was asked to upgrade to wmp 11.when i ... A: Windows Media Player 11 works well with Windows XP. Microsoft Windows XP Home Edition Service Pack ... | |
| backup files | 4/10/2007 |
| Q: is there way to backup.all my files music,video,photos? A: You could use the Windows Backup by going to Start, Programs, Accessories, System Tools, Backup ... | |
| XP Sluggish | 4/9/2007 |
| Q: I have Windows XP Home edition on a Dell tower PC. I have the PC for about 3 years. I've noticed a ... A: Check for viruses and/or spyware. Using I neternet Explorer, go to: ... | |
| Windows XP crashing- device driver problem? | 4/8/2007 |
| Q: my name is Hannah. I have a Toshiba laptop that's a couple of years old, with a pretty good ... A: Even though you Symantec installed, I would suggest is to open Internet Explorer, go to: ... | |
| XP Display | 4/8/2007 |
| Q: I have tried starting in safe mode but after selecting this mode nothing is displayed A: Am trying to figure out where you mean. If you right click, choose Properties, there is nothing like ... | |
| windows xp strat up problem | 4/6/2007 |
| Q: my windows xp is rebooting continuously. It asks for a safe mode boot up, but when i choose any safe ... A: If you cannot start the computer in either safe or regular mode, you will have to use the Restore CD ... | |
| Problem I sure would appreciate your help on...... | 4/6/2007 |
| Q: I am getting strange screens from Windows XP that come up when I start and shut down my laptop ... A: Check out the following regrding bypassing the sign in: http://windowsxp.mvps.org/autologon.htm ... | |
| windows xp strat up problem | 4/5/2007 |
| Q: my windows xp is rebooting continuously. It asks for a safe mode boot up, but when i choose any safe ... A: It's possible that the W32.Blaster.Worm is on the computer. You can download a tool to remove it ... | |
| Cannot open internet shortcuts | 4/5/2007 |
| Q: Once again I need your patient help.I hope you have some suggestions. I cannot open any internet ... A: After clicking Tools, Folder Options, File Types, scroll down until you see "URL" on the left side - ... | |
| Cannot open internet shortcuts | 4/5/2007 |
| Q: Once again I need your patient help.I hope you have some suggestions. I cannot open any internet ... A: Links Do Not Work in Outlook, Outlook Express, Microsoft Word, Excel, IE Explorer * Outlook, ... | |
| Pop up Blocker and Information Bar | 4/4/2007 |
| Q: I would like to remove the pop up blocker and information bar. These drive me crazy. Is there ... A: Try going to Windows Update and download the available updates. Do you have the BETA version of IE7? ... | |
| passwords keep disappearing!! | 4/3/2007 |
| Q: and they all have a password because my teen is punished from using the computer, and he sneaks on ... A: I would suggest changing the passwords on the different users. To change a user's password ... | |
| winxp memory | 4/3/2007 |
| Q: I purchased a Gateway FX530xm..I paid for 2048mb of memory. I tried to save a cnet lesson page. This ... A: To verify the memory, go to Start, All Programs, Accessories, system Tools, System Information, look ... | |
| RAM on XP | 4/3/2007 |
| Q: I help quite a few people with PC issues myself, and sell a few 2nd hand parts,often get asked if I ... A: As you mentioned that you help quite a few people with PC issues yourself, that you knew the basics ... | |
| Pop up Blocker and Information Bar | 4/2/2007 |
| Q: I would like to remove the pop up blocker and information bar. These drive me crazy. Is there ... A: If you are talking about the pop-up blocker that comes with Internet Explorer, you can disable it by ... | |
| RAM on XP | 4/2/2007 |
| Q: I help quite a few people with PC issues myself, and sell a few 2nd hand parts,often get asked if I ... A: Do you have any specific tweaking tips? Here are some basic rules you should follow: * ... | |
| hal.dll | 4/1/2007 |
| Q: My laptop is not working. when I start it up, the screen goes black and the following words appear " ... A: If the fan isn't working, you might want to take it to the local repair shop and see what they can ... | |
| Error on start up | 4/1/2007 |
| Q: hope you can help. On starting windows (XP pro) I always get a pop up error message. It doesn't ... A: I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available ... | |
| Errors in Windows XP 2003 | 4/1/2007 |
| Q: This Satyam Dollani form Mumbai(INDIA) Am getting a problem when am starting my PC. The problem is ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| hal.dll | 4/1/2007 |
| Q: My laptop is not working. when I start it up, the screen goes black and the following words appear " ... A: Try starting the laptop in safe mode by tapping the "F8" key when the laptop first starts. Once in ... | |
| Error activating Windows XP pro | 3/31/2007 |
| Q: I have a Dell 600m computer that came factory with XP home. I needed to upgrade to XP pro because I ... A: Asked a friend for their advice, they came back with: I recently did two "new" installations of XP ... | |
| blank desktop | 3/31/2007 |
| Q: I have searched this already and read the topic on it. When I go to log in and the screen shows up, ... A: Go to Windows Update and download thew available updates. Check out the following from Microsoft: ... | |
| Browser problem? | 2/16/2007 |
| Q: I'm so sorry to be a pain!! I did as you suggested and went to Symantec and did the scan - it ... A: You are not a pain, just wish I could help you further. Am glad to hear that Spybot caught some ... | |
| Browser problem? | 2/16/2007 |
| Q: I took your suggestion and downloaded Spybot S & D 1.4 and I ran the scan. Spybot did find a few ... A: At the following site, scroll down until you see, "Unable to view secure Web sites (such as online ... | |
| Browser problem? | 2/15/2007 |
| Q: I need your help. I have XP Home on a Dell Dimension computer. I am retired and have been using my ... A: Go to Windows Update and download the available updates. There quite a few of them the other day. ... | |
| remove windows xp professional | 2/15/2007 |
| Q: i want windows xp home ed and my brother has to operating systems on her how do i remove windoes xp ... A: Follow these steps to uninstall Windows XP! 1. Go to >Choose Start >Control Panel >Add or Remove ... | |
| hp startup | 2/11/2007 |
| Q: I think I am having the same problem as the other 2 post from today. When I try and start up, I get ... A: If you cannot start the computer in either regular or safe mode, it's time to use the ... | |
| startup on hp pavilion 753n | 2/11/2007 |
| Q: i restarted the computer and the hp invent screen will pop-up but then a black screen will appear ... A: Check out the following: ... | |
| startup on hp pavilion 753n | 2/11/2007 |
| Q: i am having a problem starting up my computer, when i turn on my computer a screen will pop-up ... A: Start the computer in Safe Mode by tapping the "F8" key until given various ways to start Windows. ... | |
| WinXP Pro | 2/10/2007 |
| Q: I played "expert" myself for 3 years- Netscape. Now I have my ownI installed Win XP pro w/sp2 on a ... A: It could be happening for a few differnt reasons. The first thing I would try is starting safe mode, ... | |
| Windows defender | 2/9/2007 |
| Q: I get a message that says "Windows Defender - Application failed. A problem caused windows ... A: Do you have the Beta version? Try uninstalling it, defrag, then install Windows Defender from the ... | |
| D drive | 2/8/2007 |
| Q: ( When i put a blank cd in it is saying : D Drive: Is Not Accessible Incorrect Function Can you ... A: Check out the following for information: ... | |
| D drive | 2/8/2007 |
| Q: I am no longer allowed to write cd's to my disk in the "d drive". It is saying i have 0 bytes in ... A: Are you surwe there is no CD in the drive now? Try updating the drivers. Drivers are frequently ... | |
| computer cpu usage 100% | 2/6/2007 |
| Q: when i go to get on the internet it takes about 15 minutes to load the first page and my computr cpu ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| Right click menu | 2/6/2007 |
| Q: when I right click the mouse the block menu has a "add" I guess that appears near the bottom <<< ... A: Downlaod HijackThis 1.99.1 from: http://www.download.com/HijackThis/3000-8022_4-10379544.html The ... | |
| page can not be displayed | 2/5/2007 |
| Q: i am unable to get to this page: http://adwords.google.com/ i can get everywhere else online. I have ... A: If you are paying for it and you couldn't get to the site for over a year, makes me wonder. Try ... | |
| Can't Log in to Windows | 2/5/2007 |
| Q: I asked another user and got an automated response saying this question had already been answered ... A: Wasn't sure so I asked a friend for their advice, they came back with: I've never heard of Windows ... | |
| Right click menu | 2/4/2007 |
| Q: when I right click the mouse the block menu has a "add" I guess that appears near the bottom <<< ... A: Check for spyware. I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes ... | |
| internet connection | 2/3/2007 |
| Q: My husband and I set it so we could each use the computer under ourselves - not together. I don't ... A: The first thing that comes to my mind is to check for spyware. I would suggest downloading Spybot - ... | |
| File deletion. | 2/2/2007 |
| Q: Lorry thanks for that, I have downloaded and run the spyware program it found many errors and fixed ... A: Followup 2-2-2007 5:15PM Hi Robert, Check out the following: ... | |
| File deletion. | 2/2/2007 |
| Q: Lorry thanks for the imediate response. the file in question is a jpeg image file 148kb. when I open ... A: Sounbds like spyware. I would suggest downloading Spybot - Search & Destroy 1.4, a program that ... | |
| Task bar Problems | 1/31/2007 |
| Q: My computer seems to be running a lot slower lately than before. I was told by a friend that the ... A: If you have a brand name computer, there are things that must start with the computer, otherwise it ... | |
| Windows Media Player | 1/31/2007 |
| Q: I am writing you to ask you a question regarding my Windows Media Player. Recently I downloaded some ... A: What version of wmp are you using? You can download wmp11 from: ... | |
| Windows resources | 1/30/2007 |
| Q: Ontario and I suspect you are somewhere in the good ol' U.S. of A., some distance away I'm sure! ... A: I'm here in SW Florida, USA. Have a few friends up in Toronto from when I had a yarn business, used ... | |
| Windows resources | 1/30/2007 |
| Q: Lorry - I can't thank you enough for your wonderful assistance. You have no idea how good it feels ... A: Regarding the error message with NOD32, I would go to their site and click either Support or Contact ... | |
| Win XP | 1/29/2007 |
| Q: Hey Lorry, I have a Win 2000 Pro OS & Win XP Home OS in seperate partitions under the same 80 ... A: I would suggest doing a clean install of Windows XP PRO and use just the one partition, as the drive ... | |
| Windows XP problems | 1/29/2007 |
| Q: My system is a privately-built PC, Windows XP Home, SP2, P4, IE, OE, loads of RAM and lots of hard ... A: How do I uninstall the NOD32 antivirus system? NOD32 can be uninstalled directly from the Start ... | |
| video | 1/28/2007 |
| Q: ------------------------------------------- Hello , I wonder if you can help here - Whenever I ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| Windows XP problems | 1/28/2007 |
| Q: My system is a privately-built PC, Windows XP Home, SP2, P4, IE, OE, loads of RAM and lots of hard ... A: Even though you have NOD32 installed, I would suggest using Internet Explorer and go to: ... | |
| change XP password | 1/27/2007 |
| Q: sorry to ask , but i need your help ASAP. because this is urgent. my computer operating system is XP ... A: since your the only one that dare to help me(the others only give me auto reply),i really appreciate ... | |
| dvd/cd burner | 1/26/2007 |
| Q: i can not burn anything anymore. when i go to window media player to burn a cd, it tells me to ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| fax from my DSL | 1/26/2007 |
| Q: I am running XP Pro service pak 2 accessing the internet via Qwest DSL modem (ActionTek GT 701R). ... A: Q: Someone told me I can't fax using a DSL (Digital Subscriber Line) or cable modem connection. Is ... | |
| service pak 2 | 1/25/2007 |
| Q: I have windows xp and am currently using service pak 1 I would like to know how to install service ... A: You can download SP2 from Windows Update or you can order the CD with SP2 for free from: ... | |
| XP Key | 1/25/2007 |
| Q: How can I know the CD Key from the CD as the key is lost A: Check out Magical Jelly Bean Keyfinder v1.51 at: http://www.magicaljellybean.com/keyfinder.shtml I ... | |
| error report when loading new program | 1/23/2007 |
| Q: I am loading a new program (Beauty Advisor by Mary Kay)on my new laptop. I have loaded this program ... A: Go to Windows Update and download the available updates. Get any updates from Beauty Advisor by Mary ... | |
| memory leak? | 1/22/2007 |
| Q: I was told that I may have some memory leak. What or how should I start handeling this, please? I ... A: Problems with Virtual Memory It may sometimes happen that the system give ‘out of memory’ messages ... | |
| Win XP | 1/22/2007 |
| Q: I realize that I should backup everything but what if I don't have the MS Office CD and just have ... A: Is your computer a brand name one that came with MS Office installed? If yes, you should have a ... | |
| Win XP | 1/21/2007 |
| Q: My current OS is Windows 2000 Pro. I would like to perform a clean install of Win XP but I am ... A: I apologize for not answering sooner but I could not get to the AE site. If you do a clean install ... | |
| deleting a program | 1/20/2007 |
| Q: ------------------------------------------- The text above is a follow-up to ... Hello again Lori ... A: Try doing it in Safe Mode. To get to Safe Mode, keep tapping the "F8" key until given a choice of ... | |
| memory error | 1/20/2007 |
| Q: sometimes when i shut down my laptop, i get this error message memory could not be read(along with a ... A: It could be bad memory or a bad program. Try running the Windows Memory Diagnostic tool found at: ... | |
| Missing File | 1/20/2007 |
| Q: I regularly run the NortonSystems diagnostic to find and fix problems in Windows. I can use the ... A: There are two options for correcting this error: * Copy Gapi32.dll to where WinDoctor expects ... | |
| deleting a program | 1/20/2007 |
| Q: I am triyng to uninstall Outlook Express 6.0 ( I must uninstall it as it is very unstable - I got a ... A: You cannot remove Outlook Express but you can repair or reinstall it, reason being is that Outlook ... | |
| error message | 1/19/2007 |
| Q: I have XP home edition. On boot up I get this error message in a box. "THE PROCEDURE ENTRY ... A: Member since: November 06, 2006 Total points: 816 (Level 2) Points earned this week: 15 6%Best ... | |
| System date changes | 1/18/2007 |
| Q: ) My system date and time eventually resets to 1 Jan 1980 at 12:00 AM when I hibenate or restart ... A: Check for spyware. I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes ... | |
| Uninstalling Google Earth | 1/18/2007 |
| Q: I tried what you suggested and got different results, but still have the program Google Earth on my ... A: Did you try removing via the Add/Remove first, before the renaming? Sometimes you have to reinstall ... | |
| Uninstalling Google Earth | 1/17/2007 |
| Q: I downloaded the program Google Earth on my computer running Windows XP Professional. Now after ... A: How do I uninstall Google Earth? First, please try following these steps: 1. Click on "Start" > ... | |
| Sound Recorder has vanished | 1/15/2007 |
| Q: I wasn't too clear in my first question.My sound works fine,it's just that the MS Sound Recorder ... A: Check out the following: ... | |
| Remove drives from SendTo menu items that don't have shortcuts | 1/15/2007 |
| Q: I have some drives in the Explorer SendTo menu that I want to remove that do not have shortcuts in ... A: How do I add or remove items in my SendTo shortcut list? When you right-click a file and choose ... | |
| Sound Recorder has vanished | 1/15/2007 |
| Q: I was trying to open a "blonde joke" from a website,and found that Sound Recorder is not anyway on ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| Adiministrator acnt | 1/14/2007 |
| Q: I was just navigating the internet and all of us sudden the computer closed and when I rebooted the ... A: The first thing to do i s go to Windows Update and download the available updates. After that, I ... | |
| error messages | 1/14/2007 |
| Q: I will try to explain my problem as short as possible. I have a gateway computer a little over a ... A: Was thinking it might be the memory but wasn't sure, so I asked a freind for their advice. They came ... | |
| New Browser Problems | 1/13/2007 |
| Q: I use many browsers. I have two browser problems. 1. Two new browsers I have used seem very useful, ... A: Go to Windows Update and download the available updates. If SP2 is listed, by all means download it, ... | |
| XP Freezes | 1/11/2007 |
| Q: Sorry about this Lorry Thanks for your previous response. I've actually just spotted that if I leave ... A: What one anti-spyware program, another one usually catches. So if you used Ad-aware SE, it might be ... | |
| XP Freezes | 1/11/2007 |
| Q: All of a sudden, my PC has started playing up. It starts to load Windows XP Professional and then ... A: Can you start the computer in Safe Mode by clicking the "F8" key when it first starts? If yes, run a ... | |
| windows xp home | 1/10/2007 |
| Q: I have already run anti-virus and anti-spyware and nothing was found. When I reset the resolution, ... A: I was stumped so I asked a friend for their advice, they came back with: It could be that something ... | |
| windows xp home | 1/10/2007 |
| Q: Everytime I click on the icons to open the program, the font doubles in size for everything. A sign ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| selecting a music file/ it wont play selected | 1/9/2007 |
| Q: useing win xp service pack 2 how can i resolve this without installing xp all over again. i have ... A: Go to Windows Update and download the available updates. I just tried playing a group of songs with ... | |
| usb device not recognized | 1/9/2007 |
| Q: i have windows xp and a dell dimension b110 i recently purchased a nanno i pod and cannot download ... A: The first thing to check is to see if there driver updates by going to the manufactures site. Verify ... | |
| Windows XP & Media Player 11 | 1/8/2007 |
| Q: I have Windows XP and Windows Media Player 11 on my computer. I have ripped several music cds on to ... A: Q.Why am I having problems burning an audio CD? A.If your computer is running Windows XP, take the ... | |
| Screen Saver does not activate | 1/8/2007 |
| Q: I have a question relates to the screensaver. I have followed what I think is the proper procedure ... A: The Only thing I can think of is to check for spyware. I would suggest downloading Spybot - Search & ... | |
| Hanging screens | 1/8/2007 |
| Q: The problem I'm having is with a Dell Dimension ,2350 Home Edition : I have used 1/3 of the memory . ... A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ... | |
| StandBy, Win XP | 1/7/2007 |
| Q: I recently re-installed Win XP. StandBy is no longer possible because the StandBy button is ... A: Check out the following: ... | |
| WINDOWS XP HOME TAKES A FEW TIMES TO BOOTUP | 1/7/2007 |
| Q: When I try to boot up Win XP Home lately it takes up to 6 times before it it ready for use. Usually, ... A: Go to Windows Update and download the available updates. Check for spyware. I would suggest ... | |
| Task Manager | 1/7/2007 |
| Q: I am having problems with Task Manager, very similar to the question from a previous computer user ... A: That surprised me also that pacs-portal wasn't available, for now anyhow, perhap[s they are updating ... | |
| Am I in a loop?? | 1/7/2007 |
| Q: When I start my computer it goes thru its phases bringing up the windows logo and then it cuts out ... A: In Safe Mode, do a virus scan. I'm assuming that you have an antivirus program installed. If that ... | |
| Runtime errors | 1/6/2007 |
| Q: Lorry. All the Ad-aware program found was cookies. Should I absolutely remove them? (there were ... A: Followup 1-6-2007 9:25PM Hi Shaele, Asked my brother for his advice, he came back with: The ... | |
| Runtime errors | 1/6/2007 |
| Q: We are using Windows XP and switching from one user to another (from the admin user to a second ... A: Very possibly, but not always the case. With Internet Explorer opened, go to Tools, Internet ... | |
| add/remove program | 1/5/2007 |
| Q: when i go to control panel. add/remove program it will dislay "list is being propagated" but it ... A: Go to Windows Update and download the available updates. Right-click a blank spot on the desktop, ... | |
| windows picture and fax viewer | 1/5/2007 |
| Q: sorry i couldn't make it work but thinks or trying. i think my problem is i don't reaqlly know ... A: Another way to remove all pictures, is to go to Start, Programs, Accessories, Windows Explorer, ... | |
| XP | 1/5/2007 |
| Q: I took the option of placing shortcuts in the send to folder by dragging and dropping. I felt more ... A: Perhaps you should try the other way: •Point to New on the File menu, and then click Shortcut. ... | |
| windows picture and fax viewer | 1/5/2007 |
| Q: how can i delete all the things that appear in my windows picture and fax viewer at one time. ... A: You want to remove all of the pictures you have viewed on the Windows Picture and Fax viewer? The ... | |
| xp home edition won't run | 1/4/2007 |
| Q: Using the other disk would mean that booting up from the "applications cd" will lose all my work, ... A: If you have work on the computer that you want to save, I would suggest taking it to the local ... | |
| home wireless network in XP | 1/3/2007 |
| Q: My brother and I each have WinXP Home laptops connected to the Internet through a wireless DSL ... A: I don't know that much about networks, sorry. Am sure that someone at the following site can answer ... | |
| Closing Windows Pages | 1/3/2007 |
| Q: Since upgrading to IE7 ( I have windows XP ) every time I shut down any window be it on the internet ... A: Try going to Windows Update and download the available updates. Check for spyware. I would suggest ... | |
| Working in background | 1/3/2007 |
| Q: My system seems to be working in the background a lot lately. Is there any way that I can set it up ... A: By pressing CTRL-ALT and DELETE keys, you can see what is running. Have you checked for spyware ... | |
| Monitor goes black.. | 1/2/2007 |
| Q: I will try that, but I really hope it isn't that since this monitor (Dell 17" LCD 1704FPV) is only ... A: When you unplug and plug, that might do it as the connections might be loose. If not, contact Dell ... | |
| XP | 1/2/2007 |
| Q: The object of my question is to enable documents/folders to be sent to other laptops on a Wan in my ... A: To add a destination to the Send To menu, you must add a shortcut to the SendTo folder. To do this, ... | |
| error message | 12/31/2006 |
| Q: they all went into quarantine. About a month before all this, I was getting the microsoft error ... A: Not knowing which error message you are getting, and trust me, there are quite a few, I would ... | |
| formatting win xp pro | 12/31/2006 |
| Q: I need to wipe out winxp pro and reinstall win 98 se, I know it sounds crazy but I have graphic ... A: Did you check out the following for information: http://support.microsoft.com/kb/314106 How can I ... | |
| lost shortcut | 12/30/2006 |
| Q: I've lost or deleted the desktop icon that appears in the area immediately to the right of the start ... A: If the icon is still on the Desktop, left click it and drag to the Quick Launch(next to the Start ... | |
| winxp powering off | 12/29/2006 |
| Q: Recently I need to do a reinstallation of win xp pro. in my computer. But after the installation, it ... A: Go to Windows Update and download the available updates. If you press the CTRL, ALT and DELETE keys, ... | |
| Windows Log On. | 12/29/2006 |
| Q: I got my laptop back from the geek squad at best buy. Well I prefer the logon screen rather than ... A: Changing Windows XP Login Screen By default Windows XP displays the Graphic login screen with ... | |
| Start menu | 12/27/2006 |
| Q: I have gone into the start menu to disable a few things to see if my start up gets faster........I ... A: To verify if a program is required or not on startup, check them out at one of the following sites: ... | |
| Problem with Windows XP | 12/27/2006 |
| Q: I have a problem with Windows Xp... whenever i installs some new software, my windows get corrupted ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| windows reinstall/repair | 12/27/2006 |
| Q: i need to reinstall or repair damaged files in my windows xp home edition. but i bought the cisnet ... A: Recovering Your Computer What is System Recovery: System Recovery can be done by using the hard ... | |
| Home Networking & file sharing | 12/24/2006 |
| Q: Lorry -- I have a desktop and laptop which I have on a wireless network in my home. I have set my ... A: I don't know how one file in a folder can all of a sudden become off limits in a simple peer to peer ... | |
| Internet Explorer IE 7.0 | 12/24/2006 |
| Q: I have sony vaio laptop VGN-55BG, with home edition XP. Last week I downloaded IE 7.0 & since then I ... A: The first thing I would do is open Internet Explorer, go to Tools, Internet Options, under the ... | |
| Internet Explorer 6.0 | 12/22/2006 |
| Q: My Favorites in IE6.0 start out in alphabetical order, then half way down the list when I get to Z ... A: Alphabetize Your Favorites If your list of Favorites gets unruly, you can put it in alphabetical ... | |
| remove preocesses | 12/20/2006 |
| Q: How you doing i was wondering whut were sum processes in the process tab of Windows Task Manager ... A: Check out the following for information: ... | |
| system restore problems | 12/20/2006 |
| Q: ------------------------------------------- The text above is a follow-up to ...Hi Lorry you don't ... A: I got mixed up with the answers, I meant to say that I asked a friend for any suggestions they had ... | |
| system restore problems | 12/19/2006 |
| Q: I had to do a system restore previous to the system restore I uninstalled Roxio(the Sony multi-media ... A: If its uninstalling programs you want to do, check out Ashampoo UnInstaller Platinum 2.5 at the ... | |
| Error message | 12/19/2006 |
| Q: I have already scanned for virus with McAfee and found nothing amiss. Same with AVG Ant-Spyware, ... A: Create a New User Profile in Windows XP Home Edition 1.Log on as the Administrator or as a user ... | |
| Error message | 12/16/2006 |
| Q: Whenever I do a Windows Search, an error message appears reading, "Windows Explorer has encountered ... A: Your user profile is corrupt and it's a shame you didn't see the following site before you did ... | |
| Slow Computer | 12/16/2006 |
| Q: I've recently-as in for a month-had a slow computer. When ever I do things that concern Shockwave, ... A: With Internet Explorer opened, go to Tools, Internet Options,under the General Tab click Delete ... | |
| System Restore | 12/15/2006 |
| Q: What the problem? Thank You A: System Restore does not work in Windows XP If System Restore does not work in Windows XP, make sure ... | |
| playing dvd in xp windows | 12/14/2006 |
| Q: why do I get a message that says no dvd decoder installed. How can i correct it. A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| XP startup issues | 12/10/2006 |
| Q: I have XP home on my hp notebook, and it will not start up past the blue welcome screen. It will ... A: First of all, if Windows XP is registered to you, you should be able to contact Microsft for another ... | |
| Sound Files | 12/9/2006 |
| Q: I run Windows XP Home Edition Version 2002 on my home computer I want to record an analog sound ... A: Check out Spin It Again at: http://www.jakeludington.com/offers/ Check out the following also: ... | |
| XP | 12/9/2006 |
| Q: Lorry My XP may be corrupted either by a virus or a freeware utility download. My system restore ... A: If you can start the computer in regular mode, open Internet Explorer and go to: ... | |
| Windows XP won't boot! Help Me please | 12/7/2006 |
| Q: Well, I can't even get to that point, it is just froze on the Microsoft XP screen. It won't do ... A: Check out the following: http://support.microsoft.com/kb/310994 Not sure if you can put the above ... | |
| Windows XP won't boot! Help Me please | 12/7/2006 |
| Q: I have an IBM thinkpad that has Windows XP pro on it. But just the other day, I tried to turn it on ... A: If you can start it in Safe Mode, do so and run a virus scan, am assuming that there is an antivirus ... | |
| internet explorer and some non-web based applications display a white background. | 12/6/2006 |
| Q: Maybe my computer is just irreperably screwed up. Do you have any other ideas? A: The next would be to reinstall or repair Internet Explorer and Outlook Express in Windows XP ... | |
| internet explorer and some non-web based applications display a white background. | 12/6/2006 |
| Q: It didnt fix the color problem, but it did find some other bits of malware that AVG and adaware ... A: Check out the following: http://support.microsoft.com/kb/307855 ... | |
| internet explorer and some non-web based applications display a white background. | 12/5/2006 |
| Q: 0) and some of my programs, in that they display a white background instead of the colored one that ... A: Do you have the latest Windows Updates? Check for spyware, I would suggest downloading Spybot - ... | |
| missing tabs from properties | 12/5/2006 |
| Q: first of all thanks for reading this. The problem i have may be related to a faulty registry - the ... A: Did you check for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy 1.4, ... | |
| WIn XP Pro and MS Office problems | 12/4/2006 |
| Q: I have had the 'uninstallation of the patch package is not supported' message which I solved by ... A: I was hoping that my friend would of answered my request for their help by now, but, they haven't. ... | |
| windows xp issue | 12/4/2006 |
| Q: i have a yellow triangle with a black apostrophe in it that blinks constantly on my task bar saying ... A: Even though you have Norton installed, using Internet Explorer, go to: ... | |
| power monitor | 12/4/2006 |
| Q: I am using xp home edition. in the screen saver application down towards the bottom there is the ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| help | 12/2/2006 |
| Q: my screen has flipped to a horizontal display dont know what i did can you help tried finding it in ... A: My screen is sideways Q. I attempted to press CTRL + ALT + DELETE to bring up the task menu but ... | |
| Read Only | 11/30/2006 |
| Q: When I attempt to copy data to a CD-RW disc, it shows as read only, and I can't get it to change the ... A: In Windows Explorer, change the attributes before transferring the file/folder to a CD. If already ... | |
| Duplicate files | 11/29/2006 |
| Q: I'm a member of All Experts too in the field of Canadian mining stocks. I'm a simplicity nut and I ... A: Check out Duplicate Finder 3.0 build 3005 that you can try for free - trial period: ... | |
| VirusBurst | 11/28/2006 |
| Q: I am infected by VirusBurst. I have tried automated and manual removal instructions given here: ... A: Symantec has removal instructions at: ... | |
| Computer continuously reboots | 11/27/2006 |
| Q: Lorry, I have a PC running Windows XP Home Edition and it continuously reboots when I turn it on. ... A: If you can start the computer in safe mode, do so and run a virus scan(am assuming that you have an ... | |
| windows xp startup | 11/27/2006 |
| Q: When trying to startup my pc wont startup , goes to startup options, and last known, safe mode, and ... A: If you cannot start the computer in regular or safe mode, I suggest that you take it to the local ... | |
| NTVDM CPU | 11/26/2006 |
| Q: System restore was one of the first things I did, even before asking for help. Thanks again ... A: Still haven't heard from my friend and the only thing I can think of is to install these games. ... | |
| win pro | 11/26/2006 |
| Q: a friend of mine is running win xp pro on a pc that looks like it was made up by someone before he ... A: It could be just dust under the case or something else. It's What's Inside That Counts. If you take ... | |
| favorites | 11/26/2006 |
| Q: At my office, XP Professional, I seem to have separate favorites for IE and for Windows Explorer. ... A: Are you talking about having Favorites listed twice in Windows Explorer or Internet Explorer? Try ... | |
| problem when booting up my home pc | 11/24/2006 |
| Q: I checked out your link. But i am worried about creating and using the setup disks because i dont ... A: By creating and using the setup disks should not remove any data from the computer. To resolve ... | |
| slowed down | 11/24/2006 |
| Q: my windows xp 2000 suddenly slowed down 1 day and i reinstalled windows and got all the softwares ... A: You could try reinstalling by doing a clean install. Do you have the latest updates from Microsoft? ... | |
| NTVDM CPU | 11/23/2006 |
| Q: I just finished the http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym site check. ... A: Glad to hear the computer is clean of viruses, the other thing I canthink of is to check for ... | |
| Windows Update | 11/23/2006 |
| Q: It's me Sanju again. this time I want to know where all the windows updates are located in system. I ... A: A friend gave me this information quite awhile ago: I recommend Autostreamer 1.0.33 this ... | |
| NTVDM CPU | 11/23/2006 |
| Q: For years and with many computers we have been playing a free Heart and Solitaire game with no ... A: From what I've read on this, it could be virus or spyware related. Using Internet Explorer, go to: ... | |
| XP pro repair | 11/23/2006 |
| Q: .. I need to repair my copy of xp pro. Using the cd to boot up and selecting repair sounds amazing, ... A: Are you getting any errors? If yes, what exactly? It's possible that the hard drive is no good, they ... | |
| Computer problem | 11/22/2006 |
| Q: I bet you're always taking the brunt of people's computer problems, but I've bot a tricky one and ... A: Asked a friend for their advice, they came back with: I'd recommend that he try to run the computer ... | |
| kazaa | 11/22/2006 |
| Q: i cannot uninstall kazaa off of my computer. it opens every restart or startup. i never use it. its ... A: Check out the following for information and tool to remove Kazaa: ... | |
| Need help! | 11/21/2006 |
| Q: I think I crashed my system. I installed a new video card and had problems using it. It caused my ... A: Asked a friend for their thoughts, they came back with: I think I would put the old card back in ... | |
| xp pro | 11/21/2006 |
| Q: Lorry - Reading a book on windows xp pro I came across a program listing "netmeeting" which I do ... A: Using your PC and the Internet, you can now hold face-to-face conversations with friends and family, ... | |
| Widows XP error | 11/21/2006 |
| Q: My pc (OS: Windows XP Home Edition) will suddenly turns off after a very quick long messages that ... A: Start the computer in Safe Mode by clicking the "F8" key until you get a screen with various ways to ... | |
| start up menu | 11/20/2006 |
| Q: How can I regain the start up menu on my xp program. the one at the bottom left of my ATT YAHOO ... A: If you are talking about the program's icons next to the Start button, that's the Quick Launch. To ... | |
| AOL Freeze | 11/20/2006 |
| Q: When working with AOL (XP Home) my computer will freeze for about 10-15 seconds, how can I stop ... A: Try the following, double click My COmputer, right the C Drive, choose Properties, under the Tools ... | |
| My Music Folder Problem | 11/19/2006 |
| Q: Hey!! Recently, I've been copying music from random CDs I've made to my hard drive using Windows ... A: Once you have renamed them and put them in their own folder, they shouldn't be going back to the ... | |
| Windows xp startup problem | 11/18/2006 |
| Q: I've got a computer that will not start. Every time the power it turned on, the system says that ... A: Start the computer in Safe Mode by tapping the "F8" key when you first start the computer. Do that ... | |
| Standby | 11/17/2006 |
| Q: I burned my first CD and it worked fine, but since then when I put my computer into standby the fan ... A: Jedi Master ANet Staff (950 Posts) ANet Staff (950 Posts) 10/25/2006 2:02:43 PM Win XP Pro and ... | |
| Power Point | 11/17/2006 |
| Q: I have created a presentation with power point and when I add a song from my library, the ... A: According to the following site, MP3 is the format for the music: ... | |
| svchost.exe problem | 11/15/2006 |
| Q: Hey Lorry, Why this file made? What is the use of this file? Why this file consume soooooooooo much ... A: It is not unusual to have two or more instances of svchost.exe running at any given time. Since you ... | |
| Windows firewall | 11/13/2006 |
| Q: I was looking at my windows firewall program and in the exceptions tab is a list of web sites that I ... A: You could go to one of the following sites to verify that the programs starting with the computer ... | |
| cd burning | 11/13/2006 |
| Q: Please, could you please explaing how i can burn my own cd with window media player. i have ... A: Microsoft has answers to how to burn CDs and lots more at: ... | |
| Offline | 11/13/2006 |
| Q: I'm new to Windows XP. I have the computer connected to the Internet via DSL. About half the time ... A: Offline Viewing Options For a New Offline Web Page: When you make a new Web page available for ... | |
| Win. Xp | 11/12/2006 |
| Q: I'm using win. Xp home Addition. There was always a cookie folder in Document & sitting, but lately ... A: The function of each file is different. Security stores information about security. The SAM file ... | |
| pictures | 11/11/2006 |
| Q: I used to be able to download pictures from my cameras card straight to the computer by plugging it ... A: Without knowing the brand and model number, it would be hard for me suggest anything. Perhaps ... | |
| error message | 11/11/2006 |
| Q: When we go to yahoo to play a game, sometimes when we get into a spades game room, we join a game ... A: Not sure what is causing this to happen. Try this, with Internet Explorer opened, go to Tools, ... | |
| Windows XP Pro doesnt load | 11/11/2006 |
| Q: From John A: This issue is often caused by either an incorrect setting in BIOS or a bad boot device, such as a ... | |
| language | 11/10/2006 |
| Q: however the language on all the toolbars and fonts is mostly all some sort of asian language. I ... A: If Englishj is on the computer, you should be able to open the Control Panel, double click Regional ... | |
| High PF Usage | 11/10/2006 |
| Q: I am still suffering from this problem. I have online scanned my system on symentec site. The result ... A: Try downloading HijackThis 1.99.1 from: ... | |
| XP Pro Remote Desktop Connection and DOS | 11/9/2006 |
| Q: Not sure what category to ask this question. I run a DOS based database program (Dbase III Plus) ... A: Check out Remote-Anything at: http://www.snapfiles.com/Shareware/network/swremote.html Q.Can I run ... | |
| D: | 11/9/2006 |
| Q: okay for some strange reason i cannot find my D: anywhere on my comp i cannot run any discs i cannot ... A: Restore Missing CD or DVD Drive Reports have filtered in that CD or DVD drives will suddenly cease ... | |
| cant find PROPLUS.MSI file | 11/8/2006 |
| Q: I've tried this already...think i saw this link on another website...should i just go ahead and ... A: You tried everything listed on the above site? Office 2003, Office XP, and Office 2000 provide the ... | |
| Not responding boxes | 11/8/2006 |
| Q: when i open a program like WMP or Messenger i get a message straight away saying that it is not ... A: Are these programs starting with the computer? If yes, it might be too much for your system to ... | |
| Linker Response extensions appear in my Start Menu | 11/8/2006 |
| Q: Suddenly, many of my start menu items have .lnk attached as a suffix to ther name. Example, ... A: Have you checked for spyware? I would suggest downloading Spybot - Search & Destroy 1.4, a program ... | |
| Windows Sizing | 11/7/2006 |
| Q: Many times when I have two windows open and tiled while using IE (and sometime in other ... A: Q: When I open my Internet Explorer it opens in a minimized version. How can I fix it so it opens up ... | |
| Not responding boxes HELP!!!!! | 11/7/2006 |
| Q: When i start my computer and open programs like MSN Messenger, WMP11, and Internet explorer i have ... A: Are these programs starting with the computer? If yes, it might be too much for your system to ... | |
| folder options not visible | 11/7/2006 |
| Q: i m using Windows Xp Home Edition.i m not able to find "folder options" in Tols tab . i thinkg many ... A: you can get through gpedit.msc type this command at run....and check that folderoptions ....u can do ... | |
| Blinking stuff in task bar | 11/6/2006 |
| Q: This is not a technical question. Everything is doing fine. I just want to know how to disable the ... A: I don't use MSN Messenger but am fairly certain that if you open MSN Messenger and click Help, you ... | |
| Xp to vista | 11/6/2006 |
| Q: I am going to get a new laptop for christmas (a thin and light with a max of 14in screen) and was ... A: As to the speed, not sure, as Vista is too new to tell. I would wait for Microsoft to get the bugs ... | |
| about antivirus | 11/6/2006 |
| Q: Hey Lorry, this is sanju, you know? from India. Please suggest me which antivirus is best in your ... A: Personally I prefer Norton AntiVirus, even if it does slow the computer down a bit. AVAST and/or AVG ... | |
| Downloaded Zip File, now lots of start up issues | 11/6/2006 |
| Q: I'm hoping you could help me with a problem I am having. I downloaded a zip file...I believe it was ... A: Try starting the computer in Safe Mode by tapping the "F8" key until you get a window with various ... | |
| Win XP activation | 11/5/2006 |
| Q: We were given a Gateway computer that had Win 98 on it. We were also given brand new in the package ... A: Activation methods You can activate your copy of Windows XP by using any one of the following ... | |
| Computer hangs at Media Player startup | 11/5/2006 |
| Q: It happens after I completely wipe and restore my computer. Would it still be viruses or spyware? ... A: Try downloading the latest version of WMP11 from: ... | |
| XP Home Ed and PP viewer | 11/5/2006 |
| Q: Yes I have XP home ed and I`d like to know how to get PPs to open with out saving them first to a ... A: Are you using Outlook Express? If yes, go to Tools, Options, under the Security tab, uncheck Do not ... | |
| Computer hangs at Media Player startup | 11/4/2006 |
| Q: I was having a problem with my Toshiba laptop. It would randomly hang at spots. When I would check ... A: Check for spyware and/or viruses. I would suggest downloading Spybot - Search & Destroy 1.4, a ... | |
| "explorer.exe" freezes(50%CPU usage) during file search | 11/1/2006 |
| Q: I've been having a problem lately.When I search for a file(WindowsXP)-start tab>search files,it will ... A: Even though you have EZ ARMOR installed, I would suggest using Internet Explorer, go to: ... | |
| switching primary browsers | 10/29/2006 |
| Q: Two parts to this follow-up. First, there isn't a site for the update of ATT-Yahoo antivirus ... A: After going to Tools, Internet Options, you should the tabs, General, Security, Privacy, Content, ... | |
| switching primary browsers | 10/29/2006 |
| Q: I wish it weren't so, but to get updates for the ATT-Yahoo anti-virus program, I have to make ... A: It seems like more and more sites only work with Internet Explorer, sad to say. All you have to do ... | |
| Log in | 10/27/2006 |
| Q: I don't bother with logging in on startup, I've no security issue. Somehow the login screen has ... A: How to Enable Automatic Logon in Windows If you set a computer for auto logon, anyone who can ... | |
| safe mode | 10/26/2006 |
| Q: I'm running windows xp,but can't get the computer to start in any of the different safe modes to ... A: If windows won't even run in safe mode, considering the basic environment that it is, you should ... | |
| Windows XP registry error | 10/24/2006 |
| Q: Every time I turn on my computer, I get a blue screen with a registry error and can't get beyond it. ... A: If you can start the computer in safe mode, do so and run a virus scan. If not, you'll have to do a ... | |
| Adobe flash player 9.0 | 10/21/2006 |
| Q: i have windows Xp with Service pack 2 and IE explorer with service pack 1. my problem is with my ... A: No idea either. I would suggest posting this question at the Flash Player 9 Update Forum at: ... | |
| Files and Folders | 10/20/2006 |
| Q: I don't think its the windows explorer. The folders on the desktop open is a search window. I have ... A: Are you right clicking the icon on the Desktop? Asked a friend who came back with: I right-clicked ... | |
| format hard disk | 10/20/2006 |
| Q: while i got it running, it did not erase everything on my hard drive. when i thought i was ... A: Cyberwalker explains better than I could. At the following site, scroll down until you see,"Pick a1. ... | |
| Windows Media player | 10/17/2006 |
| Q: I have WIndows XP and used the windows media player as my main music libray and for burning CDs and ... A: C00D11BA: Cannot play the file Windows Media Player cannot play the file because there is a problem ... | |
| 2908 error | 10/16/2006 |
| Q: I come to install a small application and have come up against an error (2908) that I have seen ... A: The first thing I think you should do is to install SP2 and the Windows updates that are available ... | |
| certain program will not start | 10/16/2006 |
| Q: I replaced a motherboard and hard drive on my computer (I guess that means I have a new computer). ... A: When I did a search for PowerDirector NE Express problems, most of the sites listed camcorders also: ... | |
| Shredding Recycle Bin | 10/14/2006 |
| Q: When I attempt to shred the recycle bin,I get this message: 'Could not obtain exclusive access to ... A: Try doing it in Safe Mode. If that doesn't work, check for viruses and/or spyware. Using Internet ... | |
| camera drivers | 10/14/2006 |
| Q: I have a vivitar vivicam 10 digital camera that was given to me without the software and my ... A: Try going to the following site: http://www.vivitar.com/vivitarwork/driverindex.php Better yet, ... | |
| How to unhide folders from a portable hard drive? | 10/14/2006 |
| Q: Hope you can help me.I have a toshiba portable hard drive 40 GB and there is 8 GB of data related to ... A: In Windows Explorer, go to Tools, Folder Options, under the View tab check "Show hidden files and ... | |
| Share File | 10/14/2006 |
| Q: Every time i find my C: & D: has sharing option in properties. I keep remove the option but it comes ... A: If using Windows Media, check out the following from: ... | |
| what software is running? | 10/12/2006 |
| Q: I did what you suggested. I un-checked all the software under the "startup" tab. I also went to the ... A: You will hear the drive all mor the time, basically because Windows is running. You don't want to ... | |
| xp desktop image not displaying | 10/12/2006 |
| Q: Im trying to set my picture on my desktop. When I turn on my computer I can see the picture I set it ... A: If you have Active Desktop tuened on, turn it off. If that doesn't help, check for spyware using ... | |
| I cant download anything | 10/11/2006 |
| Q: Irecently received a laptop and at first all was well. but now about 2months later i cant download ... A: I don't know the answer, asked a friend of mine who came back with the following: Not too many ... | |
| OUTLOOK EXPRESS SP2 ON XP PRO ATTCHMNT PROB! | 10/8/2006 |
| Q: You have helped me before-Im hoping you can dop again1I HAVE unchecked the ebox that says not to ... A: I have to ask this, did you click Apply and then OK after unchecking the box "not to open an ... | |
| windows xp | 10/6/2006 |
| Q: i am using windows98 i would like to put windowsxp2000 on will it run ok or will it run slow plus ... A: Microsoft explains what is required at: ... | |
| win xp home annoyance | 10/5/2006 |
| Q: my question is with regard to windows xp home edition. it is installed on a brand new dell ... A: Do you have the latest updates? Go to Windows Update and download any available updates. Regarding ... | |
| defraging my hard drive | 10/5/2006 |
| Q: I tried defragmenting my drive in safe mode as you suggested. However, I got the same response. ... A: Check out the following: http://www.velocityreviews.com/forums/t199772-defragmenting-problems.html ... | |
| Flash Drives | 10/5/2006 |
| Q: I recently introduced my father to the concept of a “flash drive.” He loves it, but has just ... A: Not being a user of flash drives, I could only do a search for information: ... | |
| defraging my hard drive | 10/5/2006 |
| Q: I am runnung Windows XP Professional and have a 120 gigabyte harddrive. I need to defragment my ... A: Try defragmenting in safe mode. Keep tapping the "F8" key when the computer first starts until you ... | |
| computer hangs after 5 minutes | 10/4/2006 |
| Q: I don't know what is going on..I would like to blame it on the windows installation, When I boot ... A: I would suggest that you clean inside the case. Benefits: The inside of the computer is the most ... | |
| Mute? | 10/4/2006 |
| Q: Is there a keyboard sequence shortcut to mute Windows XP? If I forget to do so before shutdown, the ... A: Check out the following for information: http://pcworld.about.com/magazine/2001p148id68776.htm ... | |
| Toolbar Re-Instatement | 10/3/2006 |
| Q: I have AdAware (Spyware Detection) which I run on a regular basis & also have Norton Antivirus on ... A: Followup 10-3-2006 Hi Graham, My friend couldn't think of anything else except for what I sent you ... | |
| Toolbar Re-Instatement | 10/3/2006 |
| Q: I can get the quick launch toolbar up easily, but when I reboot it's gone (even after locking it... ... A: Have you checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy ... | |
| Problem opening folders | 10/3/2006 |
| Q: Let me just tell you what happened.I wanted to open a pdf(adobe)but it would not open, this is the ... A: Asked a friend for their advice, they came back with: I don't know what he means by "my normal ... | |
| Copy/Move | 9/30/2006 |
| Q: While in the Win XP Explorer browser, I was able to either "Copy to" or "Move to" a file or folder ... A: Asked a friend for their advice, they came back with: I don't understand what he means by "a file ... | |
| RE: Debug problem, (still). | 9/30/2006 |
| Q: I asked you a question about a week or so ago regarding a Windows XP debug problem I am having. To ... A: Check out the following regarding Bejewelled: ... | |
| Copy/Move | 9/29/2006 |
| Q: While in the Win XP Explorer browser, I was able to either "Copy to" or "Move to" a file or folder ... A: Check out the following for information: ... | |
| Operating System Not Found | 9/26/2006 |
| Q: My friends hard drive kept coming up with errors and becoming very sluggish. After defragging, ... A: Check out the following for information: ... | |
| weird windows issue | 9/25/2006 |
| Q: .. I have a weird one.... when I click on the minimize button in the top righthand corner, the ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| Debugger in background | 9/25/2006 |
| Q: I know this is prob a simple solution. I have a game called Bejeweled on my comp. I used to run ... A: Have you checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy ... | |
| Task manager error | 9/25/2006 |
| Q: First thanks for being on this site and helping folks...:) Specs: I am running XP Pro (always ... A: When you open up Task Manager in Windows XP, there is no title bar, menu bar, or program tabs ... | |
| Recycling Bin Problem | 9/24/2006 |
| Q: That doesn't fix it. Let me elaborate, which I should have done more thoroughly earlier: When I ... A: Check out the following for information: http://en.wikipedia.org/wiki/Gastonia,_North_Carolina ... | |
| XP Shutdown problem | 9/24/2006 |
| Q: actually I built this machine about a year ago and it worked fine in every respect. I have the ... A: Did you check out the other possibilities at: http://support.microsoft.com/?kbid=308029 Have you ... | |
| XP Shutdown problem | 9/24/2006 |
| Q: I just built a new machine and loaded a fresh version of XP pro, sp2 and all the updates. The ... A: Method 6: Confirm that the CMOS/BIOS settings are correct Warning This procedure may involve ... | |
| Recycling Bin Problem | 9/23/2006 |
| Q: I have a problem in that my recycling bin does not show any files in it. It does not have files ... A: By any chance to have the computer set to permanently remove items, instead of having them go to the ... | |
| Problems with Disk Cleanup | 9/23/2006 |
| Q: I try and keep my computer as lean and as efficient as possible and as I work it quite hard I'm ... A: The first thing that I would do is to check for viruses and/or spyware. Using Internet Explorer, go ... | |
| How do I remove write protect? | 9/23/2006 |
| Q: I have a file on my E drive that I want to remove but it won't, and states that it might be write ... A: Happy to hear that I can give my answer in English and not Polish, no way could I do that. I don't ... | |
| Windows XP Outlook | 9/22/2006 |
| Q: I had Windows 98 on an old computer and just now purchased a new computer with Windows XP. My ... A: To export your Outlook Express address book: On the File menu, click Export, and then click ... | |
| Temporary Internet Files | 9/21/2006 |
| Q: I think that I made a terrible mistake. I opened a Word document that I have received through email ... A: It should still be in your email program, unless you deleted everything from the Deleted Items ... | |
| xp and internet connection | 9/21/2006 |
| Q: I run xp home with all the updates etc.I use a voyager adsl modem on broadband.If I am running ... A: Asked a friend for their advice, they came back with: I think the modem should stay on but if he ... | |
| xp and internet connection | 9/21/2006 |
| Q: I run xp home with all the updates etc.I use a voyager adsl modem on broadband.If I am running ... A: It's possible that dust is causing the problem, make sure that the vents on the modem are clean and ... | |
| win XP US keyboard v/s UK keyboard | 9/21/2006 |
| Q: We are using uk english keyboard. We have face the problem of swapping of character " and @. We ... A: Asked a friend of mine who lives in England about this, she came back with: Funny you should ask ... | |
| Instant Windows Xp Reboot | 9/20/2006 |
| Q: I am hoping you can point me in the right direction. My problem is I have just done a fresh install ... A: Check out the following from Microsoft: http://support.microsoft.com/kb/308041/#3 Have you checked ... | |
| system keeps rebooting | 9/20/2006 |
| Q: My windows xp keeps shutting itself .The cpu first produces a weird sound then it shuts off.It then ... A: Take the cover off and remove any dust, make sure you unplug the computer first. Have you checked ... | |
| Not Responding | 9/20/2006 |
| Q: Lorry - When I open IE it goes to my homepage, but as soon as I try to go any further, or even ... A: Have you tried using System Restore? Go to Start, All Programs, Accessories, System Tools, System ... | |
| File extention | 9/20/2006 |
| Q: i have a UPD file that can not open with any of the programs I have. how can I open this kind of ... A: Not much help on this one, sorry. Check out the following for information: ... | |
| rebooting | 9/19/2006 |
| Q: I'm moved my hard drive from one computer to another but all it does is rebot over and over. I tried ... A: Try flashing/updating the BIOS. Check out the following for information: ... | |
| xp home edition, system restore | 9/17/2006 |
| Q: but I've got 16gb free space on my hard drive so space isn't an issue. In trying to find out stuff ... A: What size drive do you have? Other than that, not sure how to answer your question. Saying that, ... | |
| default drive for program installation | 9/17/2006 |
| Q: My wife has a Sony Vaio that has a default partition that limits the c: drive to being very small, ... A: After installing one program on the D Drive, the rest should go there also. For example, if you ... | |
| xp startup problem | 9/17/2006 |
| Q: I AM HAVING A PROBLEM STARTING UP WINDOWS XP HOME EDITION ON MY LAPTOP. IT WORKED FINE WHEN I SHUT ... A: At this point I would suggest that you take it to the local repair shop. They might be able to save ... | |
| xp home edition, system restore | 9/16/2006 |
| Q: I recently upgraded to xp home edition from '98se. My pc is a pentium 3,700mhz, 512mb ram (6 years ... A: Microsoft explains the Windows XP Home requirements at: ... | |
| Unable to system restore | 9/16/2006 |
| Q: I updated to Norton Internet Security 2006 (and uninstalled Norton 2002). Since then, I have been ... A: If you are running Windows XP Home and after going thru the System Restore process, a message ... | |
| no sound | 9/15/2006 |
| Q: After upgrading to Media Player 10 (MS), I have no sound. Speakers are connected, I tried the ... A: If the player appears to be playing, but you still don't hear anything, then there may be a problem ... | |
| extension added to favorites and bookmarks (.url) | 9/14/2006 |
| Q: On my second computer I imported the Bookmarks from my firefox browser and the Favorites from my IE6 ... A: Am assuming that the Bookmarks and Favorites are on a CD, correct? Open Internet Explorer, go to ... | |
| BSOD in Xp Pro | 9/14/2006 |
| Q: xp pro - dual cpu amd opteron 244 MOBO - MSI K8master 2far 250 gig seagate SATA drives mirrored ... A: At the following site, scroll down until you see,"0x0000000A: IRQL_NOT_LESS_OR_EQUAL": ... | |
| windows xp drivers | 9/12/2006 |
| Q: a friend gave me a computer, with no discs of course...lol is there a way to copy windows xp off ... A: If this is a legal copy of Windows XP, you can download the Magical Jelly Bean Keyfinder is a ... | |
| favorites | 9/12/2006 |
| Q: I have Windows XP and when I go to favorites and click on a forum that I check into it comes up ... A: Check out DeltaSpy 1.6 at: http://www.topshareware.com/DeltaSpy-download-40654.htm Check all your ... | |
| Virtual Memory in windows XP Home and Program not responding error | 9/11/2006 |
| Q: I have 2 problems I was hoping to get help with. 1. I keep getting a popup in my tray that says ... A: Even though you have McAfee installed, using Internet Explorer, go to: ... | |
| format c: on xp | 9/11/2006 |
| Q: recently got a pc with strage history came with 98 and had ME put over it, then XP over that. seems ... A: Verify that the computer can handle Windows XP by checking out the following site: ... | |
| Windows Xp Pro | 9/10/2006 |
| Q: Well It all started when I began getting error messages where I could not boot windows, it told me ... A: Verify that the CD ROM is accessable in the BIOS, if yes, try again. I'm wondering if perhaps the ... | |
| sending attachments in MS Word format | 9/9/2006 |
| Q: I completed a document in Word 97-2003 (*.doc) and sent it as an attachment, but I think it reverts ... A: The person that receives the attachment(no matter which program the sender uses) requires the same ... | |
| UPgrading XP Media Center to XP Pro | 9/9/2006 |
| Q: I have been shopping for a new laptop. There are many sales on machines with XP Media Center. For ... A: Followup 9-9-2006 7:58PM Hi Horace, Thank you for the vote, appreciate it! Good luck with your ... | |
| I get a background static when using the win XP sound recorder | 9/9/2006 |
| Q: I am trying to do some audio recording using a Logitec premium 350 headset and microphone combo on a ... A: This is out of my expertise, sorry about that. Try posting your question to someone at: ... | |
| WINDOWS xp | 9/8/2006 |
| Q: I have a new Laptop. Wen I start my computer I get the music. How do I get rid of this? A: With the Control Panel opened, double click Sounds And Audio Devices, under the Sounds tab, scroll ... | |
| Windows XP Stand by mode | 9/7/2006 |
| Q: My computer is involuntarily going into "standy by" constantly while I'm working. What can I do to ... A: With the Comtrol Panel opened, double click Power Options, where it says System Standby, use the ... | |
| no taskbar menu or icons | 9/6/2006 |
| Q: i was deleteing files from my computer and i made a mistake and delete my desk icons and tasks bar ... A: Open the Recycle Bin, highlight the Desktop shortcuts and click Restore. Regarding the taskbar, are ... | |
| activation problem | 9/5/2006 |
| Q: I have given a new computer, but when i powered it on i have received a screen before i logged in ... A: Microsoft has been cracking down on the illegal use of the Windows software, that's why you are ... | |
| Desktop file wont delete - XP Home sp2 | 9/4/2006 |
| Q: Ill try that If it is viral - its bloody clever - Its got past my internet firewall and virus ... A: By any chance, do you have NERO installed illegally? Even though you have scanned with an AV ... | |
| Desktop file wont delete - XP Home sp2 | 9/4/2006 |
| Q: I have a desktop item that has apeared 'nerokeygen.exe' of zero byte When I try to delete it / ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| Generic Host Process for Win32 Services encountered a problem and needed to close. | 9/3/2006 |
| Q: My problem which is that, I get an error after windows entry. Usually the error will appear after ... A: Check out the following for information: ... | |
| Signing in with Secure Connections - Maybe Cookies or Cache | 9/3/2006 |
| Q: Lorry, I have been an expert on religious doctrine for over 3 years now. It is time for me to use ... A: Resolving 500 errors - general This error can only be resolved by fixes to the Web server software. ... | |
| Spontaneous Beep �wakes up� PC,then Keyboard is Frozen & Keys Mapping is Wrong | 9/2/2006 |
| Q: 1]When PC is idle:For no reason I hear a Single Beep Sound [like a BIOS ReBoot Beep Sound-but ... A: Mopt knowing which AV program you used to scan for viruses, using Internet Explorer, go to: ... | |
| Windows XP temporary internet files | 9/1/2006 |
| Q: I am unable to view my temp internet files. Could you tell me what I need to do? A: Check out the following for information: ... | |
| xp home 25 digit product code | 8/31/2006 |
| Q: I installed windows xp home on my p111 but needed to remove it and reinstall but a person stole my ... A: By any chance did you do a repair installation? If yes, you might be able to use Magical Jelly Bean ... | |
| Formatting XP Toshiba laptop | 8/30/2006 |
| Q: We are trading in our daughter's laptop and are having a tough time formatting the hard drive. ... A: If you have the Windows XP CD, you should be able to put that in the drive and follow on-line ... | |
| Windows ME and Media Player | 8/30/2006 |
| Q: I've been having a lot of problems with the new Windows ME and Media Player. My Media Player just ... A: Try going to the following site, download WMP9 and see if that helps: ... | |
| radhslib.dll | 8/28/2006 |
| Q: when i surf the internet the problem radhslib.dll appears so i have to close the internet explorer. ... A: From what I could find, radhslib.dll is a part of the Naomi web filter by Radiant Morning ... | |
| CPU running 100% | 8/26/2006 |
| Q: Here recently my CPU has bee running at 100 %and remaining there for a long time. I looked in the ... A: There could be a virus here. Using Internet Explorer, go to: ... | |
| remove history on back button | 8/25/2006 |
| Q: how do I remove the history on my back button? I've done: tools/internet options/clear history. ... A: With Internet Explorer opened, go to Tools, Internet Options, under the Content tab, click ... | |
| drivers | 8/25/2006 |
| Q: My Pc crashed and I have a message - "The SiS GRV display driver has stopped working normally. ... A: The only way I am aware of is to check each driver on it's own, even then I only update when that is ... | |
| files and folders | 8/21/2006 |
| Q: I have a bunch of MP3 files arranged so: My Music>Rock and Blues (and other catagories)>Live (and ... A: Have you checked into databases Check out the following: ... | |
| orphan files | 8/19/2006 |
| Q: I whant to unintall rct3 soaked but i can´t, i haave intalled ashampoo but i can´t delete orphan ... A: Check out the following: http://www.ina-community.com/forums/showthread.php?s=&threadid=486544 ... | |
| 2 versions of XP installed - Startup | 8/19/2006 |
| Q: I have 2 versions of XP on my computer and when it boots up it will wait 30 seconds before it goes ... A: Sorry, I don't know how to make the computer start faster going to Windows XP Home. Regarding the ... | |
| Slow Computer | 8/19/2006 |
| Q: Lately my computer has been acting very sluggish and takes too long to do simple tasks. Also, it ... A: Have you tried defragmenting? Open Internet Explorer, go to Tools, Internet Options, under the ... | |
| How do you deleteUninstalled XP update files. | 8/18/2006 |
| Q: Lorry, I recently saw a question sent in that you had replied to. The person asked - #1) how to ... A: I don't understand why you would want to remove the updates that you got before you changed the ... | |
| new printer installation | 8/17/2006 |
| Q: I have installed a new Epson 220 pprinter,on the cd rom is a programme called file manager.The ... A: The file manager is where the print jobs are ready to print but have not been printed yet. If you ... | |
| Thousands of cookies... | 8/17/2006 |
| Q: Lorry, I have xp pro and am having an issue erasing cookies... It wasn't enough for me to erase ... A: Have you checked for viruses and/or spyware? Using Internet Explorer, go to: ... | |
| Windows XP power schemes | 8/16/2006 |
| Q: This is on Home Edition, I don't know if that matters. I've also had this happen once before ... A: Check out the following: ... | |
| Outlook Express | 8/15/2006 |
| Q: I'm sure there is a simple ans, but not to me so when I create mail to send on outlook express and ... A: An easy way to solve this problem is to put the email address in the Address Book using the person's ... | |
| IIS 5.0 | 8/15/2006 |
| Q: I am trying to install IIS on my laptop, and it does not seem to work. Under the Windows Components, ... A: At the following site, under Installation, Setup, and Updates, click on "Q.How do I install IIS? ... | |
| shortcuts | 8/14/2006 |
| Q: my shortcuts on my desktop have stopped working.How do i make them active again or do i have to make ... A: Have you checked for viruses and/or spyware? sing Internet Explorer, go to: ... | |
| Boot problem XP | 8/13/2006 |
| Q: My puter will not run through boot sequence. Cannot get to start menu. I end up back at option page ... A: Start the computer in safe mode. Run a virus scan, am assuming that you have an AV program ... | |
| svchost.exe | 8/13/2006 |
| Q: Im having a problem with my lap top running on Windows XP professional. Evey time my computer ... A: The first thing I would do is check for viruses and/or spyware. Using Internet Explorer, go to: ... | |
| No audio | 8/13/2006 |
| Q: My computer froze up so I had a friend clean everything out except my music and reinstall windows ... A: Drivers are frequently updated to eliminate bugs or incorporate other changes. To download and ... | |
| XP videos | 8/12/2006 |
| Q: When I try and stream a video from anywhere - CNN-MTV- the video stops and starts and stops -- also ... A: My first thought would be a lack of memory. Try rebooting the computer and do not have any other ... | |
| Display properties | 8/12/2006 |
| Q: I'd rather not use System Restore, would lose too much other stuff. It's a Dell Dimension 4600. ... A: The System Restore feature is built into Windows XP and is used to return your computer to an ... | |
| xp | 8/12/2006 |
| Q: Hi i have xp i was infected by a trojan npow my internet explorer doesnt work it keeps crashin can ... A: Go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym Click the GO button, ... | |
| taskmanager | 8/12/2006 |
| Q: For a while now i have not been able to open my task manager with ctrl+alt+del, also dosent work ... A: Have checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy 1.4, ... | |
| Display properties | 8/11/2006 |
| Q: No, this was purchased from Dell with XP Home installed. I've used the tabs many times before, but ... A: Have you used the System Restore in Windows XP? Go to Start, All Programs, Accessories, System ... | |
| Display properties | 8/11/2006 |
| Q: Using XP Home, just noticed that when I right-click on the desktop and choose Properties, all I get ... A: By any chance did you upgrade to Windows XP from Windows ME? If yes, please see the following from ... | |
| program authorization | 8/11/2006 |
| Q: how do I authorize a program to run on a guest account when it is installed on the administrator ... A: Once the program is installed, I don't know how to make it so the Guest can use it also. Normally ... | |
| control panel | 8/11/2006 |
| Q: i have this problem with the control panel and it is when i want to remove a program from it just ... A: Have you checked for viruses and/or spyware? Using Internet Explorer go to: ... | |
| Hidden Account on Windows XP | 8/11/2006 |
| Q: I have been told that there is a way to crete a hidden account on windows xp and I was told how i ... A: While the account is hidden on the Welcome screen, note that the account profile will be visible in ... | |
| missing wininet.dll file | 8/10/2006 |
| Q: I am receiving pop ups that wininet.dll file is missing and it will not go any further. Can you ... A: Go to Windows Update and download the available updates. Using Internet Explorer, go to: ... | |
| XP File Transfer | 8/10/2006 |
| Q: I used the XP file transfer to create a backup and saved it on an external drive. I then reinstalled ... A: If the files you are restoring were backed up on an external hard drive (A removable hard disk that ... | |
| Xp memory, low cache hit | 8/10/2006 |
| Q: I really appreciate your responses. I will disable Sys. Restore (I use Ghost anyway and last time I ... A: Regarding System Restore, it's good to have running - just in case. If you have a virus on the ... | |
| Xp memory, low cache hit | 8/9/2006 |
| Q: OK. I will try that and post back. I tried System restore a few times and could not reset my ... A: Was System Restore enabled when Edwido removed the virus? If yes, disable System Restore then run ... | |
| Xp memory, low cache hit | 8/9/2006 |
| Q: I think my registry may have had a key or two deleted. Norton shows my "cache hits" jumping between ... A: Press CTRL-ALT-DELETE, under Processes Tab, see what is taking up the CPU usage. That's where the ... | |
| Desktop Fonts | 8/9/2006 |
| Q: When I am using Windows XP and am on the desktop, I right click and the menu that comes up is partly ... A: Have you checked for spyware and/or viruses? I would suggest downloading Spybot - Search & Destroy ... | |
| Upgrades Notice | 8/8/2006 |
| Q: Lorry: I'm sure that this is an easy one for you. Each time I boot XP Pro, I receive a message, ... A: An easy way to turn off the notifications would be to have them automatically downloaded and ... | |
| Possible Spyware | 8/7/2006 |
| Q: I've been trying to clean my computer of some troublesome virus. I've used Norton Antivirus, Spybot ... A: Even though you Norton instaed, go to: ... | |
| recycle bin | 8/7/2006 |
| Q: for whatever reason, my recycle bin is disabled. When I try to empty the recycle bin it has no ... A: Check out the following: http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20839435.html ... | |
| windows installation got corrupted suring repair.. how to save data and windows XP | 8/7/2006 |
| Q: i would be greatful if you could help me on this one. Some days ago i had a problem on my dell ... A: Have you tried using System Restore in Safe Mode? Feature: Safe Mode and System Restore When to ... | |
| xp problems | 8/4/2006 |
| Q: i am having problems with my windows xp home ed.. i recently moved and the computer was working fine ... A: Use the Last Known Good Configuration tool to restore the operation of Windows XP If Windows does ... | |
| private folder | 8/4/2006 |
| Q: (i use win xp pro ) A: How to Use Password Protection Files and folders in compressed folders can be protected by using a ... | |
| recycle bin restore deleted items | 8/3/2006 |
| Q: I have heard that you can get back work that you have deleted even if you have emptied your recycle ... A: With Windows XP, you could try using System Restore before doing anything else. The following site ... | |
| Login Issue | 8/3/2006 |
| Q: Is there any way to fix this. I am using XP Pro Thanks A: See if there's any spyware on the computer. I would suggest downloading Spybot - Search & Destroy ... | |
| XP Taskbar Right Click Issues | 8/2/2006 |
| Q: I recently used three different virus/spyware programs to rid my computer of annoying trojans that ... A: Even though you used Antivir, I would suggest that you go to: Go to: ... | |
| getting into internet | 8/2/2006 |
| Q: I'm using another computer I have to ask this question because I cannot use the internet in the ... A: It sounds like you've got a virus on board. If you can start the computer, go to Start, All ... | |
| Windows XP error | 8/2/2006 |
| Q: I have Windows XP Service pack 2 installed on my system. It developed a problem which is whenever ... A: If you can start the computer in regular mode, using Internet Explorer, go to: ... | |
| Windows XP software | 8/1/2006 |
| Q: Yes I have a hp pavilion computer with Windows me installed on it, and I was wondering could you ... A: First you would have to verify that your computer can handle Windows XP by using the Upgrade ... | |
| Windows Folder mapping by office tools | 8/1/2006 |
| Q: I'm tring to find a way to import into excel/access/visio all my folder hierarchy in on of my ... A: Check out the following for information: ... | |
| Desktop Icons | 8/1/2006 |
| Q: Suddenly all the icons on my desktop have become highlighted. I've read various threads trying to ... A: Assuming that you have checked the settings, have you checked for viruses and/or spyware? Go to: ... | |
| Start Menu | 8/1/2006 |
| Q: This is a follow up question re removing icons from the right side of the toolbar. I typed in ... A: It's possible that you deleted it by accident, have you tried running System Restore? If not, I ... | |
| Freezes at Emachine splash screen | 7/31/2006 |
| Q: I have an Emachine T2792 running XP Home. When I got to turn it on after a hard boot, I ge t the ... A: Check out the following from Microsoft: http://support.microsoft.com/kb/308041/ Have you added ... | |
| windows xp restore | 7/31/2006 |
| Q: every time i reboot i get the restore screen on the desktop saying could not restore windows A: Check out the following for information: ... | |
| access denied - printer driver install | 6/6/2006 |
| Q: I asked another expert and tried to ask a follow up but can not so tried another expert. ... A: Mike gave you good advice, uninstall the printer completely, defrag, then reboot. Now, reinstall the ... | |
| XP Home | 6/5/2006 |
| Q: Could you let me know how to switch on the sound warning for "Caps Lock" on and off? Many Thanks, ... A: Ever get into a furious typing session only to discover that you've typed half a paragraph in all ... | |
| computer hangs at startup | 6/5/2006 |
| Q: We have a problem with starting up our computer. We can open up in safe mode but not the full ... A: In Safe Mode, try going to Start, All Programs, Accessories, System Tools, System Restore and ... | |
| unneeded folders? | 6/5/2006 |
| Q: Just wondering if you could help me or point me in the right direction. How can I tell if a folder ... A: Is there a Language Interface Pack (LIP) or Multilingual User Interface (MUI) installed on your ... | |
| Windows XP unexpectedly hanging | 6/4/2006 |
| Q: I have been having troubles with Windows XP recently. For the past couple of days Xp has been acting ... A: Using Internet Explorer, go to: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym ... | |
| Applications don't run but processes do | 6/4/2006 |
| Q: Spybot crashes when I try to update it. I don't think its spyware - its a fresh instal of winxp, ... A: Asked a friend for their advice, they came back with: I suggest removing and reinstalling the ... | |
| Windows XP Home | 6/3/2006 |
| Q: Windows will not start normally. Won't start in safe mode. Is there any way to gain access to my ... A: Running the repair option from the CD would be the best thing to do at this point. If you have ... | |
| Applications don't run but processes do | 6/2/2006 |
| Q: I've recently reinstalled win xp pro and its very sluggish. Nero, ITunes, media player and other ... A: ccApp.exe is part of Norton's. Even though you have Norton installed, go to: ... | |
| no audio | 6/2/2006 |
| Q: i just re installed windows xp and when i try to play audio through my computer it says theres no ... A: First thing, check your connections, right click the speaker icon near the clock and choose Open ... | |
| What can be deleted from my hard drive? | 6/1/2006 |
| Q: I'm trying to clean up my hard drive. I've opened the add/remove programs option, but am very ... A: You might want to verify that there isn't any spyware on the computer first.I would suggest ... | |
| sound recorder | 6/1/2006 |
| Q: my computer play music fine but when i use the sounder recorder which comes with windows i can only ... A: Check out the following for available software: ... | |
| Saving DVDS | 5/31/2006 |
| Q: I recently purchased a DVD and I want to save it to my computer is it possible to save an inserted ... A: You would require a very large drive to store the information on a DVD. A DVD works exactly the ... | |
| removing program | 5/31/2006 |
| Q: Sorry but I have one more question. How would I diable PC Angel (which is giving me a devil of a ... A: Try going to Start, Run, type in MSCONFIG, under the Startup tab - uncheck PC Angel, click Apply, ... | |
| XP | 5/31/2006 |
| Q: i just got a compaq evo dont know what kind of evo just know its an evo and i tried installing ... A: Not knowing which Compaq you have, verify that it has what is required to run Windows XP bu going to ... | |
| Windows XP Professional | 5/31/2006 |
| Q: My Name is Robert M. Vincent and I am an expert in Painting for allexperts as well. I am writing ... A: With Internet Explorer opened, go to Tools, Internet Options, under the General tab click Delete ... | |
| typing characters | |