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About Mike Dacre
(Top Expert on this page)

Expertise
I am proficient with all windows platforms. Installation and maintenance of home/business networks and servers. Windows 7, Vista 2000 and XP questions please. If your system is older than that, then the problem is your operating system is just too old to be using safely on the internet.

Experience
I grew in to computing as it became just that. My full background can be found through my website at http://tpsconsulting.com I have been managing and maintaining client computers since the internet inception which started allowing for remote services. A technical futurist, I am 100 percent GEEK!

Education/Credentials
I grew up fixing Bill Gates mistakes..you know computers don't make mistakes on the person programming the computer can do that...

   

You are here:  Experts > Computing/Technology > Focus on Windows > Windows XP

Questions Answered By Expert  Mike Dacre 
In Category  Windows XP

SubjectDate Asked

windows XP will not boot up11/20/2009
  Q: I checked the suggested web site http://tpsconsulting.com but didn't see anything that might help ...
  A: If you have already visited my website at http://tpsconsulting.com that is good, now you can go back ...
MusicMatch Burner plus11/19/2009
  Q: Whenever I want to burn a cd with musicMatch I get the message: "Runtime Error! This application ...
  A: The program you are currently using may not be the problem. It may be due to other cd/dvd burning ...
Back up disk11/16/2009
  Q: My computer is loaded with viruses and spyware like it knows what I would do it deleted the restore ...
  A: If you don't have the windows cd to reinstall windows then you are pretty much going to have to ...
hard drive data recovery11/10/2009
  Q: Not a question about XP actually. I recently had my 8400 dell dimension go down and sent the hard ...
  A: You mention there are two hard drives and if this is the case then yes, you may have had it set up ...
re-installing OS after reformatting11/9/2009
  Q: My friend let us repair the problem of his laptop, it's a Toshiba Satellite L200 laptop. It has ...
  A: Yes,unfortunately you are going to have to perform a full reinstall with a working disk. I suggest ...
problem with refreshing a page11/8/2009
  Q: Im running xp pro and when im scrolling through my music folder, it keeps refreshing back to the ...
  A: There are literally too many possiblities to where your problem is from exactly. I would suggest ...
Re: Computer goes blank11/7/2009
  Q: How are you? I started having problems yesterday on my main computer. It is a Dell Dimension 2400 ...
  A: The first thing you want to do is make sure your data is safe, because from what you have explained ...
URGENT pls vista wont start11/6/2009
  Q: the problem is i have no restore points. the os doesnt start it keeps looping on configuring 3 0f 3 ...
  A: What you are going to want to do is boot your system from your windows vista cd. Once it boots from ...
Windows 7 and dual boot issue.11/5/2009
  Q: sorry this is kind of long but all this information is important. Well i recently was running Vista ...
  A: First of all you are going to want to repair the boot config so that it doesn't prompt you for which ...
Exracting Files after reinstalling Windows XP11/4/2009
  Q: I have a Dell Inspiron 5100 and have just re-installed Windows XP. I couldn't get on the Internet ...
  A: You are going to need to get on the internet, from some computer in order to download the necessary ...
Computer Hanging Problem11/2/2009
  Q: how are you MR. i have a computer hanging problem please help me. I reboot my computer, when xp red ...
  A: I suggest trying to see if you can start the computer in 'safe mode'. To do this, press the power ...
64 bits11/1/2009
  Q: I want to build a PC with several OS in it. At least Linux, and Windows (not sure which Windows ...
  A: Without a doubt you are going to want to get Windows 7 as your main o/s. It is by far, the best o/s ...
Internet Explorer not recognising wireless broadband connection10/29/2009
  Q: I use XP and have recently added a wireless broadband connection. The connection seems fine and with ...
  A: If you have just reformatted and reinstalled things, my guess is you will need to do a couple ...
Internet Explorer not recognising wireless broadband connection10/28/2009
  Q: I use XP and have recently added a wireless broadband connection. The connection seems fine and with ...
  A: First of all I highly suggest using anything but the internet explorer. I suggest the AVANT BROWSER ...
slow10/27/2009
  Q: My Dell computer has Windows XP professional sp3, a Pentium 4 chip 1.5 GB and 256 MB ram. I am ...
  A: The slowness you may be noticing is more likely due to the hard drive becoming full as you download ...
Win XP drive dismount9/22/2009
  Q: installing win xp pro on a ntfs formated drive, In 3-4 months the error arises that windows was not ...
  A: I believe the solution for your problem, when this does happen, is to perform a WINDOWS REPAIR. No, ...
drives showing error messages9/20/2009
  Q: Sir, I am uusing windows xp2, recently i have deleted the autorun.inf files from my drives and ...
  A: Yes, I'm not sure what you would expect when you remove part of the windows system files. This is ...
Gyberish problem.9/19/2009
  Q: I've lately installed the virtual DJ portable version of atomix...when i installed the program, ...
  A: I suggest trying to enter safe mode by restarting your computer and start pressing the F8 key until ...
Copy files9/18/2009
  Q: I have a directory / folder on my C and sub-directories / sub-folders in it and various files in ...
  A: Go to MY COMPUTER and the folder with the subdirectories and simply click and drag the folders to ...
operating system9/16/2009
  Q: while working on my laptop normally, all of a sudden the screen turns blue n tells to restart the ...
  A: My guess is that it is malware/spyware and/or driver update issues, however it also could be your ...
Win xp Flashing-Changing Focus9/7/2009
  Q: I have winxp mce2005 and this started slowly but now it is intense and constant. It's ...
  A: I suggest visiting my website at http://tpsconsulting.com and reading the TIPS page on OPTIMIZING ...
WinXP SDHC fix9/4/2009
  Q: I understand that WinXP SP3 includes a fix (KB934428) for handling SD cards greater than 4GB. I have ...
  A: Your problem isn't with windows xp, it is with the card reader as you may notice it is an SD card ...
sony vaio laptop9/2/2009
  Q: the sony will come on,it will go to the config. screen but no matter what option i choose - it ...
  A: If you have the windows disk then you should be able to perform a windows repair install. Please ...
Operating Systems9/1/2009
  Q: Buying a new machine and replacing the Windows Vista with the older operating system (Windows XP). ...
  A: As you would be buying a new machine, it may come with Vista and most likely the 64 bit version. ...
BSOD in Win XP Pro8/30/2009
  Q: I am a fellow expert in the ferret category (a bit different from computers though). I know a bit ...
  A: Since there are just so many possibilities, as you are aware, hardware or software, where to begin.. ...
Video controller (vga comp)8/14/2009
  Q: I have a eurocom 7200T laptop. I have installed windows xp home and have an explanation mark next to ...
  A: I would first visit the eurocom download page here: ...
Windows update for windows - where is to find save location?8/13/2009
  Q: i have downloaded all the windows update. the total size was over 300mb and i don't want to download ...
  A: What you want to do is download and save the 'service packs' as well as any other 'stand alone ...
Start menu/Tool bar8/12/2009
  Q: I feel ridiculous having to ask this because it's so elementary. It happened once before and I ...
  A: Oh, it will move, you just aren't finding the correct place to place your mouse pointer as it is ...
Old "C:/" file8/10/2009
  Q: When I bought my Dell 410 XPS all of the files that were in my old "C" computer's file were copied ...
  A: Yes, of course you can delete these files as they have no ties to the new operating system files. ...
Disabling a Key On Keyboard?8/9/2009
  Q: I am using an HP computer and keyboard I just wanted to know if it is possible to Disable one or ...
  A: Yes, as part of the results search that I sent, I did see quite a number of options for this, with ...
Disabling a Key On Keyboard?8/8/2009
  Q: I am using an HP computer and keyboard I just wanted to know if it is possible to Disable one or ...
  A: Off-hand I don't know of any way within the windows operating system but I am pretty sure if you ...
problem with compaq presario 20008/7/2009
  Q: After startup it goes to windows xp screen and than to the screensaver with no icons.I have tried ...
  A: sounds like your system registry (at a very minimum) has become corrupt and/or the account itself. ...
Start-up items8/2/2009
  Q: I have a couple of items that run at start-up. One is cftmon.exe(CFT Loader) When I looked up this ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page. The OPTIMIZING TIP ...
network adapter7/27/2009
  Q: I reistal XP with original HP OEM cd . Network adapter is not find. So Local area connection is not ...
  A: I suggest going to my website at http://tpsconsulting.com and then to the SOFTWARE/SUPPORT page ...
Video controller (VGA compatible)7/14/2009
  Q: I am having video problems with my PC. My O.S. is Windows XP Professional SP2. The device manager ...
  A: I suggest first visiting my website at http://tpsconsulting.com and vist the SOFTWARE/SUPPORT page ...
blue screen of death7/13/2009
  Q: over the past days, every time i try to upload photos and videos from my SD card--i get the BSOD. it ...
  A: It is unclear to me if you successfully managed to install the bios upgrade and then started having ...
blue screen of death7/12/2009
  Q: over the past days, every time i try to upload photos and videos from my SD card--i get the BSOD. it ...
  A: Yes, if you have already visited my website then you will know the first program you want to install ...
email7/11/2009
  Q: Mike, is it possible to recover a deleted e-mail? I use msn hotmail and have Vista
  A: If you use hotmail then this is a web-based email which means you connect to the account through the ...
sound7/10/2009
  Q: I have no sound on my computer anymore. How do I get it back?
  A: You are going to want to check your device manager to see if you have a yellow exclamation point ...
Unistalling problem7/6/2009
  Q: i have made one software in vb.net and successfully installed it in my laptop but i have then ...
  A: What I suggest is using CCLEANER to remove the old entry from the add/remove programs using the ...
Windows XP Professional7/4/2009
  Q: I'm currently in China visiting my wife's family. They have Win XP Prof on their computer but of ...
  A: Nope, sorry, there is nothing you can do but learn what 'yes and no' are and go from there. .I know ...
2nd harddrive on XP7/3/2009
  Q: How do I install a second and third hard drive on my Windows XP operating system? I have XP on one ...
  A: First of all you should NEVER be plugging a hard drive in once windows is up and running, you very ...
Another thing....7/2/2009
  Q: this is Dixon,My Tools tab from My Computer's toolbar shows funny stuff after my sister used it,it ...
  A: You are obviously going to have to have administrative privileges on your account. Either log in to ...
Toolbar help7/1/2009
  Q: this is Dixon,My Tools tab from My Computer's toolbar shows funny stuff after my sister used it,it ...
  A: If you RIGHT CLICK on the toolbar you should find that you can add/remove (customize) your toolbar. ...
WINDOWS XP WONT LOAD6/29/2009
  Q: DAUGHTER HAS AN ACER ASPIRE ONE USING WINDOWS XP HOME EDITION AND WHEN SHE TURNS ON HER COMPUTER IT ...
  A: You should try pressing the F8 key right after you turn the system on.. press F8, F8, F8 until you ...
FAX6/28/2009
  Q: I wonder if you can tell me if I can download the FAX facility from somewhere into my system. I know ...
  A: What you are going to need to do are two things.. first, you need a telephone fax modem installed on ...
XP6/27/2009
  Q: I am using XP with 5 accounts set, and one day i found that whenever i choose any account to log on ...
  A: It sounds like you may have been infected with a virus which has corrupted your registry for your ...
Slow System6/24/2009
  Q: I have a 2 year old laptop (Dual Core, 1.73 GHz, 1gig RAM). It is very slow on start-up and opening ...
  A: I believe if you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING ...
jpg files won't open in windows XP Media edition6/22/2009
  Q: How can I get my jpg photos to open in windows & fax viewer? I have PC set to open jpg using windows ...
  A: The easiest way is to RIGHT CLICK on the file and choose OPEN WITH and from the menu, choose the ...
Logmein (Hamachi) and UltraVNC6/21/2009
  Q: Darce, I am looking for a little advice as I saw a post you responded to and you seem knowledgeable ...
  A: Yes, I would highly suggest the use of logmein services. Personally I would start with the free ...
plz help5/26/2009
  Q: run option in xp disappeared. I went to services to start it. I get an error that, system does not ...
  A: Sounds like your system may have been infected with a few trojan horse viruses in the past that have ...
Webcam problems5/23/2009
  Q: I'm not sure if I'm asking the right person about this, but i can't find anywhere else (If you want, ...
  A: First of all I suggest uninstalling any software that it came with as in most cases, people will ...
restore5/21/2009
  Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ...
  A: Depending on your computer and how it was when you purchased it. For example, most Dell, HP, IBM ...
No audio5/20/2009
  Q: Today when I was going to listen to some music on my laptop(a Window XP Pro), I try turning the ...
  A: Sounds like your audio device driver has either become corrupted and/or has been removed, probably ...
Just when is a driver installed?5/17/2009
  Q: I try and keep my comp as lean and mean as possible and use every piece of software available to ...
  A: Actually you are probably best to use the AUTOMATIC settings for this, with regards to the windows ...
Setting date5/16/2009
  Q: I want to set the system date to a date prior to 1.1.1980. Not able to do in the usual way. Can we ...
  A: First of all, stay away from changing the time/date of your computer system as this has many ...
Virtual memory5/14/2009
  Q: I have Win XP Pro. Ever so often a balloon appears in the lower right hand pane of Windows saying ...
  A: This typically means your system is running out of available memory and therefore attempts to adjust ...
xp stuff5/13/2009
  Q: When I scroll, my screen blinks as it scrolls, rather than just scrolling smoothly. Also, when I ...
  A: Sounds like you may need to update your display/chipset drivers. I suggest using a program called ...
moniter display problem5/11/2009
  Q: only half of the screen is appearing on moniter i.e bottom is appearing in black and top portion is ...
  A: You pretty much answered your own question on this one.. the fact that you can turn off the monitor ...
Windows XP installation partitioner problems5/9/2009
  Q: When I installed my new DVD writer on my computer, the plastic tab on the header on my SATA drive ...
  A: I would actually suggest you download and install the new Windows 7 release candidate as it is free ...
sound problem5/6/2009
  Q: Last week my sound wasn't working, so I spent hours troubleshooting and going through everything to ...
  A: You are first going to want to check the systemtray icons as one of them will most likely be this ...
firewalls5/4/2009
  Q: Mike, thanks for taking my question, I hope you can help. I can download Limewire onto my computer, ...
  A: Do yourself a favour and UNINSTALL LIMEWIRE, never to be installed again! This peer-to-peer ...
Saving Email Messages5/3/2009
  Q: Is there a way of saving email messages on a USB thumb drive? I've got them in folders and some ...
  A: You can save pretty much anything you want to a flash drive. Depending on how you choose to save ...
Hard drive hierarchy5/2/2009
  Q: My problem isn't that important, though I can see a time when it could be. I bought a new mobo a ...
  A: You are going to need to go in to the system setup (bios settings) and confirm the boot order, as ...
SLOW pc4/30/2009
  Q: Our pc is incredibly slow! Everything is slow! sometimes lately opening Thunderbird or Firefox ...
  A: Actually I am pretty sure your system is quite infected with malware/spyware as the program you are ...
Windows XP Prof4/29/2009
  Q: Windows did not pass validation - purchased new version - followed online procedure (change key) - ...
  A: You are going to have to call the number again and explain to them and they will walk you through ...
computer clock4/28/2009
  Q: This is driving me absolutely crazy. My computer clock resets itself, after startup, to September ...
  A: My guess would be that your computers bios battery requires changing. Unplugging the power firstly, ...
virtual memory full4/27/2009
  Q: my p4 system is not running like it configuration i have latest problem regarding to virtual memory ...
  A: Most Virtual memory issues are due to just that, low memory, but this is due to too many processes ...
compaq presario V2000 not booting all the way4/26/2009
  Q: I'm having an issue on my laptop. What it is that when I went to start it up all it does is the caps ...
  A: Sounds like your hard drive has crashed. You will most likely require a new hard drive and by ...
windows XP domain password4/25/2009
  Q: I have a new dell desktop running XP professional. My problem is after booting a "press ...
  A: If you have no other account that has administrative level then you are going to have to perform a ...
compaq presario V2000 not booting all the way4/24/2009
  Q: I'm having an issue on my laptop. What it is that when I went to start it up all it does is the caps ...
  A: I suggest first trying to boot in to safe mode. Do this by first starting your computer from power ...
error message4/22/2009
  Q: i have windows xp home and when i start my computer i get an error message : Windows - no disc, ...
  A: This can happen when an incomplete program installation fails, for whatever reason, and/or malware ...
XP Pro OS reinstall on new hard drive issues4/21/2009
  Q: After installing XP on new Hard Drive, I am getting failures relating to the OS and hardware. ...
  A: It would all depend on how you went about installing windows. If you say you installed it fresh on a ...
windows vista reboot loop after forced shutdown (no SP1 failure)4/20/2009
  Q: I have a Windows Vista from Dell, last thursday I powered it on and it rebooted (it was installing ...
  A: There are pretty much only two things you can do. The first is to attempt a 'windows repair' ...
windows xp start up problem4/20/2009
  Q: sir on start up some time my computer does not recongnise key board attached to it and when i ...
  A: If this appears to be an intermittent thing whereas it only happens sometimes, and when you restart ...
Missing dllcache file?4/19/2009
  Q: Re: Windows XP Pro I can't find the dllcache folder in the system32. It was there, but now I can't ...
  A: I might first ask why it is you are looking for this, as in most cases this is an error you may ...
registry server entry point3/20/2009
  Q: while I was trying to install a dll file, I got an error message that the dll file was loaded, but ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Setting restrictions for User accounts3/20/2009
  Q: I have one PC at home running Windows XP, and (naturally) I have the administrator rights to it. ...
  A: Windows XP does have the ability to create a 'limited user' account. Just go to the control ...
Reinstall XP from I3863/19/2009
  Q: I have a Gateway desktop computer. The hard drive was dying so I copied the I386 folder onto a CD ...
  A: You are going to have to go through the telephone support in order to reactivate your windows. So ...
webcam tutorial for HP Pavillion laptop3/19/2009
  Q: .. I purchased an HP 6000 Pavillion laptop about a year and a half ago. When I first went through ...
  A: Actually if you can see yourself then that is good because you know that the camera is connecting ...
Windows Media Center 20023/19/2009
  Q: I had an HP desktop that had both XP Pro and Media Center installed as part of the computer package. ...
  A: Microsoft doesn't offer any real solution to your problem other than either purchasing the O/S again ...
Runtime error2/22/2009
  Q: Often when I try to play a media file from the internet I get the following error message: ...
  A: I believe part of the problems you are having might be due to the programs you have running all the ...
Insufficient Memory2/21/2009
  Q: I have the same problem with two different Windows XP SP2 systems. I've just started reading posts ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Runtime error2/21/2009
  Q: Often when I try to play a media file from the internet I get the following error message: ...
  A: As there are always some sort of updates available, whether it be with the web browser, and/or the ...
Mass storage controller2/15/2009
  Q: Mass storage controller driver is missing from my Acer laptop. It appears in the Device Manager ...
  A: I suggest visiting my website at http://tpsconsulting.com and then going to the SOFTWARE/SUPPORT ...
Why is my fast computer going so slow?2/14/2009
  Q: just recently my computer has been running way, slower then usual. My friend had came over and ...
  A: You are aware your system has had at least one known virus, or at least one that your current ...
hard drive2/13/2009
  Q: i have a Maxtor hard drive 6y080l0 which is a 160GB, on my computer it only shows 30GB. i have ...
  A: If this is something that just started happening, I would be looking at the bios settings and seeing ...
XP Opening multiple items2/11/2009
  Q: Sometimes I need to open mutiple files at the same time, for example .ttf files and .jpgs. Problem: ...
  A: I have no idea what you are referring to that I answered years ago as through allexperts I don't ...
Explorer & HD problems2/11/2009
  Q: Mike. I'm unable to open Internet Explorer. When I try to, I get a Windows error (AppName: ...
  A: You should be using the IT PROFESSIONAL link to get each update as the windows update will not work ...
tabs option2/11/2009
  Q: how do i get the tabs option to work on XP? when i browse it shuts down the current window and ...
  A: Since you didn't mention what browser, I will assume you are using the Internet Explorer and for ...
Browser Problem in Win XP2/10/2009
  Q: I as using windows xp(SP2) with 512 RAM. I have BSNL broadband connections. My problem is whenever I ...
  A: First things first.. you need to update your windows operating system to xp sp3 and get any and all ...
Problem starting system after power failure2/9/2009
  Q: I use Win XP. After a power failure, i'm not able to start the sytem normally.I hungs up after the ...
  A: Typically this is due to a device driver problem and quite often the display driver. Therefore since ...
how to remove Task bar items2/8/2009
  Q: I have had Pc's for over 35 years, so I can't believe I have forgotten how to remove items from the ...
  A: I think if you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING ...
Explorer & HD problems2/7/2009
  Q: Mike. I'm unable to open Internet Explorer. When I try to, I get a Windows error (AppName: ...
  A: There is no doubt that your computer is still infected (with spyware/malware and probably viruses) ...
Computer back-up question2/7/2009
  Q: I have a Dell XPS 410 computer and have a problem. My computer had Norton software on it when I ...
  A: I guess if you want to continue to 'ghost' your drive then you are going to need norton ghost ...
delete item from toolbar2/6/2009
  Q: Mike, I just had a "virus 360" icon appear on my toolbar. The program keeps popping up ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Windows XP2/6/2009
  Q: How do you get rid of the side bar that pops up on it's own without warning.
  A: Windows XP does not have a 'sidebar' therefore my guess is that you have some other ...
i wanna know1/19/2009
  Q: how do i use a credit card i have applied for into a site
  A: If you are wanting to purchase something through a website using a credit card, the number one thing ...
No sound after windows XP Qosmio reinstall1/17/2009
  Q: After a windows "unable to load boot volume" failure, I took my Toshiba F10 XP Media Center Edition ...
  A: If you haven't already removed any devices in the device manager with the yellow exclamation point, ...
Installing XP- Pro1/17/2009
  Q: Mike, can you walk me thru uninstalling XP-ME and installing XP-PRO? Thanks for your time, Ken ...
  A: It sounds to me like the 'xp-me' that is installed is truly not newer than the xp pro you are ...
AMD Sepmron1/16/2009
  Q: I have an AMD Sempron computer older model i think..it stopped working a few days ago. When i turn ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page. The tip you want ...
Installing XP- Pro1/16/2009
  Q: Mike, can you walk me thru uninstalling XP-ME and installing XP-PRO? Thanks for your time, Ken
  A: There is nothing more then placing the cd in the drive and following the prompts. It will typically ...
No sound after windows XP Qosmio reinstall1/16/2009
  Q: After a windows "unable to load boot volume" failure, I took my Toshiba F10 XP Media Center Edition ...
  A: I suggest visiting my website at http://tpsconsulting.com and visit the SOFTWARE/SUPPORT page. There ...
chkdsk utility1/15/2009
  Q: i too am a novice user i tried what u said and an error message popped up and said errors found but ...
  A: I'm sorry but I don't get to see what you might have asked before and from this message I can't ...
RANDOM REBOOTING PROBLEM WITH WinXPProSP2(SP3)1/15/2009
  Q: RANDOM REBOOTING PROBLEM WITH WinXPProSP2(SP3) Dear Expert: an expert user here too, but not with ...
  A: I believe I may have the fix for you as I came across this last summer. I blogged about it here: ...
Video1/15/2009
  Q: I am on dial-up in the country, very slow downloads. I usually can download streaming video and view ...
  A: It will pretty much depend on the website and the video you are attempting to download later. In ...
Temp Folder1/14/2009
  Q: I am trying to open the folder C:Documents and SettingsRDLocal SettingsTemp in safe mode, in order ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
winxp problem1/13/2009
  Q: As you know about my windows and its boot problem what I have suffered so I wanna ask you a ...
  A: I will attempt to answer this the best I can from what you have now given me. Any boot menu will ...
winxp problem1/13/2009
  Q: As you know about my windows and its boot problem what I have suffered so I wanna ask you a ...
  A: Within the program CCLEANer, if you use the TOOLS you can adjust setting to the start up, as well in ...
winxp problem1/12/2009
  Q: As you know about my windows and its boot problem what I have suffered so I wanna ask you a ...
  A: Unfortunately I do not get to see any previous email question you may have had for me so I am not ...
program not responing1/11/2009
  Q: It came back clean, so we must be looking for something else. any suggestions? Pete
  A: I believe this was forwarded on to me but unfortunately I do not see the original message of the ...
No internet connection1/11/2009
  Q: I had to wipe c drive and re-load windows xp. Now I cannot connect to the internet
  A: You obviously require the correct device driver for the network card (or built in network device on ...
SYMTDI.SYS1/9/2009
  Q: . am sorry if my english is not fine.. i use windows xp with some problems like making automatic ...
  A: Without a doubt you have spyware/malware and probably trojans (viruses) installed on your computer. ...
Activating Office 20021/8/2009
  Q: I just bought a new laptop, and I have the disk for Office 2002. It installed fine, but when the ...
  A: There is no such program as Office 2002, there is Office 2003 though and for any sort of activation ...
website redirects1/8/2009
  Q: I'm asking my question in the "Windows XP" category, even though it really involves something that ...
  A: Yes, it does sound like your system has become infected with spyware and malware. The fact that you ...
runtime 531/7/2009
  Q: HI i get runtime 53 file not found in a specific program a lot this program can covert a specific ...
  A: My guess is if you are starting to get this after you installed the program, even after reinstalling ...
buying computer1/7/2009
  Q: I was talking to Sherlyn and she said to ask you I am looking to buy a laptop and wondering what is ...
  A: Unfortunately you are asking a question on an open forum,which is for computer problems, not ...
Key board error on start up1/7/2009
  Q: i go to turn on my PC (Dell 1.8 GHz dual core) it start the boot up. then it says 'disknet drive 0 ...
  A: Unfortunately it sounds more like you may have more serious problems with the possibility that you ...
HP Compaq won't boot1/4/2009
  Q: I have a desktop pc which won't boot, it asks for a folder 'system32 is missing, please re-install a ...
  A: Unfortunately when system files are corrupted or replaced by malware, the only way to repair is to ...
XP Install dilemma1/4/2009
  Q: 'Kay. I'm installing Windows XP on my brother's system. He has an inadequate HD (4GB) and I've just ...
  A: I always say to 'keep it simple' and in your case, the simplest way would be to install xp to the ...
missing folders in windows explorer1/3/2009
  Q: itunes can play all of my music just fine. however, when i go to look at the files in windows ...
  A: Itunes handles the files by sorting it within its own folder which can be found in my documents/my ...
Stuck On "Windows Is Starting Up"1/3/2009
  Q: Booted from CD and ran chkdsk /r twice. Same problem exists. Attempted to come up with Last Known ...
  A: It might very well be the hard drive. Depending on the age of it, you may just want to replace it ...
My Computer oprning on startup. XP sp31/3/2009
  Q: My computer is opening on Start up. I checked startup entries in msconfig, but there is nothing ...
  A: I have blogged about this some time ago, but it was dealing with the 'my documents' folder not 'my ...
Spam...using my e-mail address1/2/2009
  Q: I am getting horrible trashy spam. It shows that it comes from ""... which is my e-mail address. ...
  A: Actually the only true way is to simply not open it, but as you point out, when you check the email ...
My Computer oprning on startup. XP sp31/2/2009
  Q: My computer is opening on Start up. I checked startup entries in msconfig, but there is nothing ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
keyboard12/31/2008
  Q: how can i change the $ sign to the £ sign my laptop is approx six year old american one
  A: You are going to want to go to the control panel/regional settings as well as the keyboard settings. ...
I have Windows 2000 still but I still have a question12/31/2008
  Q: .I don't think that it matters on the windows year for this question.. I recently had to delete my ...
  A: You can't actually delete the internet explorer, nor should you as windows still uses this for the ...
can't activate Norton Antivirus 200912/30/2008
  Q: Everytime I try to activate Norton,it will not let me do it - I am on line and it fails to connect. ...
  A: Personally I wouldn't be installing Norton and for obvious reasons, their tech support is useless, ...
hidden volume mute12/30/2008
  Q: There is a program on my computer with a muted volume control and I am not able to find it. I can ...
  A: Sounds to me like your 'mute' button is stuck in the depressed position and that is why you can't ...
Problem With BCDEDIT12/28/2008
  Q: ini file and remove the line which refer to the Windows which I want to remove and then I delete the ...
  A: Since you don't want to hear that you need to reformat,I will not tell you that, although this is ...
CHKDSK12/27/2008
  Q: I have a brand new hard drive (SATA 150) and I'm now having problems with occasional lockups ...
  A: Actually I think I would be more inclined to first attempt a windows repair install which will ...
mp312/26/2008
  Q: my computer [windows xp] has stopped recognizing my daughters Zen mp3 and my Sony mobile phone which ...
  A: It sounds to me like your system has been comprimised to the point where you should be performing a ...
MS08-07812/25/2008
  Q: I have been getting warnings from various sources to get a critical MS update called MS08-078.I have ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
win prob12/25/2008
  Q: I m suffering a problem in my win xp shutdown , it take a long time for getting shut down menu also ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on optimizing your ...
Keyboard issue on laptop with German Keyboard12/24/2008
  Q: I have a HP vt6200 Omnibook laptop with German Keyboard. Recently my internal harddisk crashed and I ...
  A: You are going to want to go to the control panel and view a few areas, firstly the KEYBOARD ...
XPcloses down when USBplugged in12/24/2008
  Q: I installed software for my husbands camera ( I have now uninstalled it)now my computer closes down ...
  A: Sounds like your computer has a few issues that need to be cleaned up first of all. There are most ...
mp312/24/2008
  Q: my computer [windows xp] has stopped recognizing my daughters Zen mp3 and my Sony mobile phone which ...
  A: With the devices plugged in to the computer, go to the device manager and remove any unknown or ...
MS-DOS12/23/2008
  Q: Using MS-Dos, what command(s) would I use to find all the files on my system that ends with a .inf ...
  A: You hit it correctly, anything with the * after it will be searched, therefore if you want to search ...
"C\windows\explorer.exe" <- application not found12/23/2008
  Q: I am experiencing this strange problem. whenever i click on to control panel i get an error message ...
  A: Your system is quite possibly still infected with numerous known spyware and malware. I suggest ...
about Windows XP profesional12/22/2008
  Q: I just bought my new laptop& it is with preinstalled XP profesional SP2 os. Now if my hard disc ...
  A: All laptops that are created today typically will not have the operating system disks, and some may ...
Something went wrong12/21/2008
  Q: A few months back i got a virus and i thought i tried to have it removed by spybot but it would just ...
  A: Sounds like you have a real problem with your computer and unfortunately this is not something that ...
reading cd roms12/21/2008
  Q: I'm experiencing the same kind of problem as Steve. My drive doesn't recognise anything on various ...
  A: Actually, at the price of a new DVD Burner (which will also burn cd's) at around $30 (Canadian ...
Recurring Low Disk Space problem in Windows XP Home12/20/2008
  Q: My desktop configuration is as follows: CPU: AMD Athlong 64 2800+ OS: Windows XP Home Edition ...
  A: Actually windows xp and newer versions of operating system do not have a problem with larger drive ...
NO SOUND12/19/2008
  Q: I have a Compaq N6000c laptop and I can't get the sound to work. I go into sound and audio device ...
  A: You are going to want to go to the device manager and first remove all sound devices that show in ...
Mouse freezes12/19/2008
  Q: My mouse keep freezing on me, can you help, it looks like there is a conflict in the drives, but I ...
  A: Actually I would first be wanting to make sure your system is up to date and free and clear from the ...
Inactive volume controls in Recording Control in Windows XP12/18/2008
  Q: My computer is custom built using an Intel Core 2 Duo Processor on a Gigabyte S-series motherboard ...
  A: you should first realize there are quite often controls that are not in use, ever, depending on your ...
Rebooting12/16/2008
  Q: I have used Norton Ghost 2003. I ghosted a drive and put it in the PC and now it just reboots over ...
  A: When you ask how you can fix the problem 'for free' I hope you first realize you should be placing a ...
Svchost.exe DNS server taking up 50% of cpu on a regular basis12/16/2008
  Q: I'm running a custom built Windows XP Pro system with a 3.4 GHZ intel Pentium CPU with ...
  A: I get that a lot... "I have all the anti-spyware programs..." but do you? In fact most people have ...
hp 174012/15/2008
  Q: I'm looking for a boot disk/recovery disk for hp 1740... Any suggestions?
  A: Other than contacting HP directly for this, you should have the hidden partition on your hard drive ...
windows upate and Office Word problems12/14/2008
  Q: I am using an Japanese Windows XP operating system here in the US and I am unable install windows ...
  A: I suggest first visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING ...
disk defragmentation11/9/2008
  Q: how do i efficiently defrag volumes on windows server 2003 if their is not 20 percent free disk ...
  A: Actually with the price of hard drives, when you see there is only 20 percent left, I would suggest ...
storage capacity on hard drive11/7/2008
  Q: I have a 40gb hard drive which is divided into 2 parts, one being in general everyday use, and the ...
  A: Today a 40gb hard drive isn't at all that large and so when you say you have it partitioned then I ...
Deleting Empty Folders11/7/2008
  Q: Mike, I have several thousand empty folders residing under one 'major' folder. Interspersed ...
  A: As with many malicious and trojan-based spyware, that may create and continue to propagate, new file ...
Vista freezes in Word and IE/Firefox11/6/2008
  Q: I have an Acer with 2Gb of Ram, which has never given me trouble until yesterday. Firstly, IE and ...
  A: Actually your problems sound more like spyware/malware related, especially when you say you found ...
Errors deleting files or folders,etc11/6/2008
  Q: I have try to delete old jpg,vids,avi,icons,shortcuts,etc from my pc but I keep getting the error ...
  A: There is no doubt that your system has become infected with spyware/malware issues that are either ...
WINDOWS MOVIE MAKER11/5/2008
  Q: PLEASE HELP! I AM CREATING A MOVIE AND HAVE DONE IT IN THE PAST WITH THE SAME PROBLEM BUT HAD TO RE ...
  A: I would first suggest checking to see that your computer is completely up to date with all windows ...
DNS server access11/5/2008
  Q: i am having problems with my computer/internet connection and what I think is a DNS server issue. ...
  A: There are a number of things you are going to want to do. First of all, since you are dealing with ...
Booting problem11/5/2008
  Q: My 5 yrs-old computer runs on XP. Before I come to the question, I'll give you the necessary ...
  A: If what I have been telling you seems above your head and the fact that you have played around with ...
Service Pack 3 error11/4/2008
  Q: After I install Service Pack 3 i get the following error: Windows could not start becasue the ...
  A: If you are having troubles after installing XP SP3, odds are it is because your system is (still) ...
SP311/4/2008
  Q: This is actually a follow-up question to the problem I have trying to install SP3 but I was asked to ...
  A: It is quite apparent that your system is infected (or has been) with malware that has since changed ...
Booting problem11/3/2008
  Q: My 5 yrs-old computer runs on XP. Before I come to the question, I'll give you the necessary ...
  A: first, the MBR refers to the MASTER BOOT RECORD which is obviously important. Thing is if you are ...
Errors deleting files or folders,etc11/3/2008
  Q: I have try to delete old jpg,vids,avi,icons,shortcuts,etc from my pc but I keep getting the error ...
  A: first of all you definitely do not want to just start deleting files and folders that you don't ...
installer problems11/3/2008
  Q: I have windows xp and use firefox. Everytime it says there are updates available in the lower right ...
  A: If you are referring to my webiste at http://tpsconsulting.com I suggested you first read the TIPS ...
installer problems11/2/2008
  Q: I have windows xp and use firefox. Everytime it says there are updates available in the lower right ...
  A: It sounds like your computer needs to be updated with all the latest security fixes and updates ...
Java error on startup11/2/2008
  Q: I am getting the following message on start up: Java virtual machine launcher Could not find the ...
  A: What you are witnessing is the remnants of either a failed install or simply left over junk files. ...
missing task manager11/2/2008
  Q: I have Windows XP Home Edition, Version 2002. My task manager is completely gone. Nothing happens ...
  A: Odds are your system is still infected with spyware/malware issues and as a result, some of the ...
capturing sound from internet11/1/2008
  Q: How do I capture sound form the Internet using windows xp Pro as an OS? Is there a public domain ...
  A: It will pretty much depend a lot on just where the sounds come from. As you say "from the internet' ...
Service Pack 3 installation.11/1/2008
  Q: I have tried several times to install Windows Service Pack 3 without success. I keep seeing the ...
  A: I had to go back to my original answer as I too was lost in this conversation. But no, I had it ...
windows op system10/31/2008
  Q: .the dj prog I am going to use is pc dj which is compatible with xp..but the laptop I have my eye on ...
  A: Before you uninstall vista I would first see if the program does in fact work, and also check the ...
Download speed10/30/2008
  Q: I have adsl internet connection and the speed is 512 kbs, it shows correctly on task bar when i ...
  A: When you use a program like download manager, you are allowing this program to reconfigure your data ...
MHPSplash10/30/2008
  Q: OP is Win.XP home with sp2 + all security updates. I've been working with a lot of graphics in html ...
  A: I hate to be the berrer of bad news but you aren't up to date with all security updates as you ...
Service Pack 3 installation.10/29/2008
  Q: I have tried several times to install Windows Service Pack 3 without success. I keep seeing the ...
  A: I already did include the patch. Simply copy and paste the entire link in to the address bar of your ...
SAFE EMOTICONS-OUTLOOK EXPRESS10/29/2008
  Q: I just installed Outlook Express6. I'm looking for free emoticons to use in my Outlook emails that ...
  A: As much as it may be 'fun' or a novelty, to throw in the smileys, trust me when I say it is just a ...
Burn photos to cd10/28/2008
  Q: I've downloaded photos to a file, but I've changed the order. I've renumbered them. When I play ...
  A: When you burn data to a cd, it is then burned in the order you set that up but when you play it ...
invalid floating point operation upon boot screen10/28/2008
  Q: RE: Mike please help! I just returned from my girlfriend's house and it seems she is having some ...
  A: Without spending too much (more) time on this, I suggest you perform a windows REPAIR installation ...
Missing Msconfig10/27/2008
  Q: I read through your optimizing blog and one of the steps involved running Msconfig. Well recently ...
  A: Sounds like I wouldn't be going any further with the cleaning and would be performing the windows ...
Windows Installer Pop Up10/27/2008
  Q: Everytime I run a program the Windows Installer pop up appears. When I use the task manager to go ...
  A: Sounds like you may be infected with some malware/spyware issues as this is not a normal action for ...
Outlook Mapi32.dll Issue10/27/2008
  Q: This is the second time this has happened to me now...I installed my full version of Office 2003, on ...
  A: I believe the following link to the microsoft support page on this should solve your problem: ...
Can't access certain sites via router10/26/2008
  Q: I am running 2 pc's (a WIN 2000 and a Win XPpro) and cable modem through a dynex DX-E402 router. I ...
  A: Where to begin... first, stop buying garbage routers! Cisco/Linksys is by far the best choice, with ...
start an taskbar10/26/2008
  Q: when my windows xp loads ...my start an taskbar are not ther...i tried moving mouse around to see if ...
  A: This is typically spyware/malware related. One way you can check to see if it is within the account ...
slow system10/25/2008
  Q: I am installed new memory to the max. I have clean out files, I have done a disc defrag ran anti ...
  A: My guess is that your system is still infected with spyware/malware issues. Understanding that there ...
Service Pack 3 installation.10/25/2008
  Q: I have tried several times to install Windows Service Pack 3 without success. I keep seeing the ...
  A: other then downloading the 'standalone' version direct from microsoft, I suggest reading a blog post ...
Blue Screen10/25/2008
  Q: I was on the computer today and all of the sudden a blue screen appeared. The message was: "*** ...
  A: To answer your question, I would first say your problems start by when you use the internet ...
odd10/24/2008
  Q: I was surfing the net and a page came up "my computer" it said I have three viruses and I had to ...
  A: Although AVG antivirus is a good 'free' program, I have found the AVAST antivirus (which is also ...
VISTA UPDATES10/24/2008
  Q: Every time my computer runs an update from windows, it does something to my internet. I had ...
  A: Try getting the hijack this program from another site (doing a simple google search for hijack ...
Internal modem on Windows XP10/23/2008
  Q: In Windows 2000, my internal modem is assigned to COM3, and it works fine. Windows XP does not allow ...
  A: You are first going to want to make sure windows xp has the correct device driver. I suggest ...
NTuser.dat10/22/2008
  Q: I have a serious problem. It seems that Nt user.dat does not work. I tried to create a new user ...
  A: As there are many possibilities to your problem, as the error can occur from different events that ...
VISTA UPDATES10/22/2008
  Q: Every time my computer runs an update from windows, it does something to my internet. I had ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
works 8.010/21/2008
  Q: I have a HP Pavilion tower with Microsoft works version 8.0 installed. My question is this. I need ...
  A: The answer would be YES. Actually if you are going to be using the built in factory options, you ...
MONIATOR10/21/2008
  Q: WHY IS MY MONIATOR GETTING HALF OF ITS SCREEN
  A: Other then attempting to reinstall the video display driver, there is a good chance your monitor is ...
Spyware removal10/21/2008
  Q: Red X blinking on my XP pro system tray at lower right of computer. Can you help with removing ...
  A: Yes, it does sound very malware/spyware suspicious. I suggest visiting my webiste at ...
Xp dark screen on start up10/20/2008
  Q: I have a 3 years old IBM laptop with xp, when I turn it on everything works fine and the operating ...
  A: Other then uninstalling the display driver and reinstalling it (making sure you are using the latest ...
File Folder default Action changed10/20/2008
  Q: I was recently mucking about trying to change my folder icons and drivers icons lost the explore ...
  A: First I would say this is one time when the windows restore command would work nice. I say this but ...
drivers-no sound?10/19/2008
  Q: I think this is windows related,i have no sound on my computer , i just cant find the drivers for ...
  A: I suggest visiting my website at http://tpsocnsulting.com and read the TIPS page on OPTIMIZING your ...
windows folders create error message10/18/2008
  Q: I have scanned the folder with avast and spybot. The folder contains uk tv programmes downloaded ...
  A: Avast is an antivirus program, very good one and free to boot! Thing is, there are two levels of ...
Drop down auto-complete10/18/2008
  Q: Where are these records kept? I would like to remove some. ANSWER: Hello Reg, CCleaner is the ...
  A: If you only want to remove old (unused or incorrect) drop down menus, then simply move your arrow ...
VPN with XP PRO10/17/2008
  Q: How can I set up a VPN using XP Pro as my workstation at the office and XP Home on my notebook at ...
  A: Hell Daniel, The program you are going to want to use is a free service from logmein.com ...
low disc space problem10/17/2008
  Q: I installed WindowsXP Home Edition on my old computer that also has Windows 98. I did not delete ...
  A: You say you have installed XP on your old computer AS WELL as windows98? If you did not perform an ...
Drop down auto-complete10/16/2008
  Q: Where are these records kept? I would like to remove some.
  A: CCleaner is the first program I would suggest, as I actually would recommend a number of these ...
windows startup10/16/2008
  Q: i have windows xp and during startup, theres a hangup on the "windows is starting up screen, how can ...
  A: This is quite common after certain windows updates or other file corruption, or driver issues. I ...
computer not responding10/15/2008
  Q: Just did a Microsoft update on my windows xp. After the install it told be to restart . on start up ...
  A: I believe the following link to the microsoft support page should help: ...
Newfolder.exe10/14/2008
  Q: I have double-clicked newfolder.exe three days ago. It has disabled my windows task manager when i ...
  A: If you haven't already visited my website then I suggest you do, located at http://tpsconsulting.com ...
outlook email10/14/2008
  Q: I have a window xp operating system. I am trying to get outlook email to work, when I try to open ...
  A: If you are saying you are getting the previous owners email, that is not good at all, in fact I ...
xp10/13/2008
  Q: but for some reason some of keyboard settings are usa. How do i get it on the UK option. ive tried ...
  A: You are on the right track in checking the regional settings, however that will only do for the ...
Installation problem10/13/2008
  Q: Everything went well as far as I know. During the installation I deleted the old service pack 2 and ...
  A: I'm not quite sure what you meant when you said you uninstalled sp2 when you installed sp3. This is ...
xp10/12/2008
  Q: can i go to restor file system from dos .. I mean when i reboot the pc is there an option can go to ...
  A: You can get to the dos command by either clicking on the start menu/run and type cmd and press ...
Windows XP screen10/12/2008
  Q: A few months ago the bottom part of my screen starting being blocked and I couldn't fix it.About a ...
  A: It sounds to me like your monitor is dying and you should most likely get it replaced. You can ...
Two Outlook Express Questions10/11/2008
  Q: I use Outlook Express 6 and XP. 1. A friend instructed Outlook Express to have the RoadRunner ...
  A: You are going to want to check your account settings within outlook express. Click on TOOLS/ACCOUNTS ...
Backup Vista and XP desktops on same hard drive10/11/2008
  Q: I have two computers,Windows XP and Windows Vista and One External 500GB hard drive. I would like to ...
  A: When you say you are going to back up things to a folder, just what type of backup will this be? ...
Remote Assistance Software10/11/2008
  Q: that is not required any static IP address for Remote Assistance. i listen my friend that software ...
  A: Look no further then logmein (http://logmein.com) This is free software with the ability to ...
from ME toXP10/10/2008
  Q: how can i switch my computer from me to xp
  A: All you need is the windows xp cd and it will do the rest upon insertion and setup. The things that ...
CD/DVD keeps opening and closing10/9/2008
  Q: I am in great need of some advice (please). My CD/DVD rom is opening and closing on it's own every ...
  A: In most cases the result of cleaning and optimizing may fix the problem. On the other hand, the ...
help plz10/7/2008
  Q: recently i installed windows on my laptop but i found out that it just have one drive and that is ...
  A: There are a number of software vendors out there that make partitioning programs. If you do a quick ...
USB not recognized10/7/2008
  Q: I recently bought a P3 Dell. I installed XP sp2 but I have tried to use my USB ports and all I get ...
  A: first of all go and get ALL OF THE WINDOWS UPDATEs which will include XP SP3! This is critical not ...
run option disappeared10/6/2008
  Q: how can i get run option in windows start menu which got disappeared by a virus activity
  A: If you are using windows XP, you will want to RIGHT CLICK on the START menu and choose PROPERTIES. ...
My PC keeps on Restarting10/6/2008
  Q: My PC is producing a screeching sound whenever i play movies and videos.Before that when i start my ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
missing programs10/6/2008
  Q: I cannot find my programs like Microsoft office and Adobe Suite in my "All Programs". It used to be ...
  A: If the only thing missing are the links to these various programs then I might suggest creating new ...
help plz10/5/2008
  Q: recently i installed windows on my laptop but i found out that it just have one drive and that is ...
  A: I am not quite sure if I understand your problem. Since drive C is most likely the hard drive this ...
USB Not Recognized10/5/2008
  Q: My 3 month old HP Deskjet D1420 often encounters USB Not Recognized failure from my Dell Dimension ...
  A: If you are still having troubles, I would be uninstalling the printer driver through the add/remove ...
Adobe Photo Deluxe Business Edition 110/5/2008
  Q: I'm running Windows XP and have no problems with the old Adobe software until today. When trying to ...
  A: As with most software, it gets old and there are updates and security patches available. Adobe is no ...
USB Port disabled10/4/2008
  Q: There is one problem with my PC. Whenever i attach the USB mass storage drive like pen drive, flash ...
  A: The problem you are having is quite probably one that even if you found the one registry entry, it ...
very ADVANCED system problem, PLEASE HELP.10/4/2008
  Q: I know this is long, and complicated, but I’d be so happy and honored if you would take some time to ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
The Best Way To Delete And Copy Data From A Hard Drive10/3/2008
  Q: I need to delete about half of a terabyte of data. What is the most efficient way to delete full ...
  A: Most definitely from a command prompt would be the fastest method for deleting files (del c:\) for ...
corrupt command prompt10/3/2008
  Q: I can't access the command prompt,computer management,device manager on my personal computer and ...
  A: It sounds like your system (the system files) have become corrupt and/or replaced by ...
USB Not Recognized10/3/2008
  Q: My 3 month old HP Deskjet D1420 often encounters USB Not Recognized failure from my Dell Dimension ...
  A: I suggest checking your device manager and removing/deleting and allowing windows to reinstall the ...
Windows XP op sys10/2/2008
  Q: I Have a Sony laptop model PCG971L, I need to reload windows Xp but I lost the disc that come with ...
  A: The entire point to your question was how can you reinstall windows without the cd.... my answer ...
"specified module could not be found"10/2/2008
  Q: Mr. Dacre, I hope you can help me out with the solution to the following problem. I am running ...
  A: This is a common problem when various spyware/malware gets installed, especially in to the start up, ...
Windows XP op sys10/2/2008
  Q: I Have a Sony laptop model PCG971L, I need to reload windows Xp but I lost the disc that come with ...
  A: Looking at the label it will tell you what version of windows you have (xp professional or xp home ...
Temp User - Windows XP10/1/2008
  Q: My wife was trying to get out of an e-mailwhen her screen froze. We shut the computor (by force by ...
  A: There is no doubt the system is or has been infected with some sort of malware which has now ...
Windows XP Service Pack 3 problems10/1/2008
  Q: I did a fresh Windows XP installation about 2 months ago and installed Windows XP Service Pack 3 as ...
  A: You actually answered your own question but unfortunately are stuck on the fact that you believe the ...
I think I'm out of luck - want to reinstall XP Pro10/1/2008
  Q: I was given a laptop with no CDs - a Dell XPS M1210. I appears to have had XP Pro installed on it ...
  A: Looking at the cd key (on the bottom of the laptop) will tell you the version of operating system ...
windows printer control panel issue9/4/2008
  Q: My printer & faxes control panel suddenly does not display any of my installed printers. What ...
  A: Personally I would be removing any symantec products as they turn off windows functions in order to ...
moving "unlock workstation" screen9/3/2008
  Q: this is extremely trivial, but who cares - i'm curious. after i press ctrl-alt-del then lock ...
  A: Generally windows will remember the size and position of any window that opens. Therefore I can only ...
volume isn't working9/3/2008
  Q: I just got a refurbished windows xp home pc. I'm frustrated to find that the only volume control ...
  A: It will pretty much depend on what other devices you are trying to use, as well, depending on the ...
windows XP9/3/2008
  Q: I hope you can help me ,I have been given a laptop dell inspiron 6000 window XP , every time i start ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
No all program button in widows xp start menu9/2/2008
  Q: I remover "antivirxp08" from my xp home sp2 computer with spyzooka. Now I have no programs button in ...
  A: If you have another account you can go to that does have icons then I suggest using that first off, ...
Standby and Hibernate9/2/2008
  Q: When I use standby or hibernate - they both do what they are designed for. However, when I go off ...
  A: I suggest checking the power management of the network card. Do this by going to the system device ...
computer frostbite9/2/2008
  Q: but I have Windows Vista and sometimes the computer will just freeze and i cant do anything, no ...
  A: The fact that you have norton internet security may be part of the problem. Unfortunately with such ...
exe file corrupted9/1/2008
  Q: I'm experiencing a tough problem with my windows XP SP3 freshly installed on a new acer laptop. It ...
  A: If you have just started having this problem after installing XP SP3 then I would be uninstalling ...
cookies9/1/2008
  Q: I have ad aware and norton that claim to erase cookies but when I go to documents and ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
cam has black screen9/1/2008
  Q: I am using Windows XP, and ICQ version 6. When I turn on my cam. all I get is a black screen on both ...
  A: If you know the camera works for one program but not the other, then it is typically the program ...
Hard Drive Activity When Idle8/31/2008
  Q: When my PC is idle (when the monitor switches off because of power saving settings, for example), ...
  A: Windows XP (and Vista) have many features built in that will have the system optimizing while it is ...
cannot uninstall adaware8/31/2008
  Q: I recently tried to uninstall adaware. If I go to contro panel>Add/Remove, I get a "Wise Uninstall" ...
  A: You are first going to want to go in to the services and disable the adaware service that will most ...
Desktop Calender8/31/2008
  Q: How I see Calender on my desktop without "Webshots".
  A: Windows XP does not provide any built in method of showing the calendar on the desktop and so you ...
internet button on my Satellite P25-s5078/30/2008
  Q: I would like to find out how to get my Internet button working on the above referenced laptop. I'm ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
MR.MIKE I NEED YOUR HELP !8/30/2008
  Q: I have a problem recently with a computer and i was hoping that you could help me. My friend's pc ...
  A: The simple fact is that with all the spwyare/malware issues and viruses that have most likely ...
Folder Problem8/30/2008
  Q: I wanted to change the icon of my folders and I went to Folder Options, but after i did that ...
  A: I would first make sure your system is completely up to date and free and clear from the ...
System volume8/29/2008
  Q: For some reason every time I boot up my pc the volume is reset to minimum ie silent! Obviously I ...
  A: Typically windows remembers every setting such as windows size and volume control levels so if you ...
Desktop does not appear8/29/2008
  Q: I have windows xp on my laptop. When i switch on my laptop and log in as an administrator. All that ...
  A: Sounds like your system has become infected with malware/spyware and/or other virus activity. If ...
Replacement PC setup8/29/2008
  Q: I'm trying to setup a replacement PC. I cloned my 120GB drive onto a 300GB drive successfully ...
  A: If the hardware on the second computer is different then that is most likely why you will have ...
Remove unwanted application8/27/2008
  Q: Somehow a demo version of a software called Antivirus XP 2008 has been installed on my computer. I ...
  A: What you are witnessing is malware/spyware that has infected your system. Fortunately there are some ...
problem with external hdd8/27/2008
  Q: Mike i currently have windows xp installed in my computer when i plug in a 2.5 portable hard drive ...
  A: If you are plugging this in to the front USB on your computer's case I suggest trying one of the ...
spyware8/26/2008
  Q: My pc has been infected by spyware and virus any ideas on how to get back to running smoothly? ...
  A: Although I do suggest using AVG antispyware (version 7.5.x) as an antispyware scanner, I do not ...
no regedit or taskmgr8/26/2008
  Q: i have an issue.. taskmanager is greyed out and regedt32 and regedit are disabled by administrator ...
  A: Yes, it does sound like you restored the bad 'bot' or trojan/malware in to your system. You might ...
XP Password resets in locked mode8/25/2008
  Q: I have an XP build that has the switch user option disabled. If I forget my password after locking ...
  A: If your computer is on a network and you do have an administrator password on your computer, besides ...
problem viewing other webcam8/25/2008
  Q: recently my system got formated earlier im able view other web cam now im not able to see mine is ...
  A: You are going to want to confirm that your computer's HARDWARE DEVICES are all working correctly and ...
System Restore disabled?8/25/2008
  Q: I try to use the System Restore but it could not set the computer back to an earlier day. What is ...
  A: There are many issues why your system restore may be disabled, most of which are due to ...
I'M EXPERIENCING PROBLEMS WITH WINDOWS XP PROFESSIONAL U.S. VERSION 32-BIT!8/24/2008
  Q: I have installed WINDOWS XP PROFESSIONAL U.S. version 32-BIT on my desktop computer in Italy. In ...
  A: Since you are using an external modem, it most likely connects through the COM port of the computer, ...
Works says printer driver missing or invalid8/24/2008
  Q: can't print in Microsoft works 4.5, could last week and no changes have been made to computer, sent ...
  A: I would first be uninstalling the printer driver and reinstalling it. Go to the add/remove programs ...
VIDEO CARD COMPATIBILTY8/24/2008
  Q: Mike, I own a COMPAQ Presario 2150NX computer platform. It runs a intel celeron D processor with ...
  A: If you have purchased the correct video card for the correct video slot, then you should also be ...
XP8/23/2008
  Q: I'm getting the following error message verbatim: Windows cannot open Help and Support because a ...
  A: My guess is your system has been infected with a number of malicious elements that need to be ...
Key-logging programs8/23/2008
  Q: In the DOS days I used to like using a key logging program. It came in handy when my computer locked ...
  A: The internet is full of various software applications, both freeware, adware and shareware versions. ...
cd driver and download meter8/23/2008
  Q: Did not know where to go so selected you as you were on top of the list, First off is there anyway ...
  A: I suggest visiting my website at http://tpsconsulting.com and then going to the SOFTWARE/SUPPORT ...
Ad-aware8/21/2008
  Q: Mike, Found you through your blog. Using your info re ccleaner, spywareblaster,. . . and ad-aware. ...
  A: I suggest a few things. One is to also install "hijack this" which you will find in the PINK section ...
audio8/20/2008
  Q: what i have to do for the message- "found new hardware wizard,this will help you to install software ...
  A: You should only have to follow the steps as the computer has detected new hardware, if you say you ...
Usb not recongnize the ipod drive8/19/2008
  Q: the usb devices has malfunctioned and windows doesn't recognize it.
  A: I suggest you check your device manager and remove any device with a yellow exclamation point. If ...
Windows Toolbar8/19/2008
  Q: We have upgraded our computer and moved the HD from the old over to the new. Ever since the move ...
  A: The taskbar (the one that is normally at the bottom--you said 'toolbar' but I believe you meant the ...
User Accounts8/18/2008
  Q: I was wondering if there is a way to turn off the user accounts in Win XP completely? I have been ...
  A: You will want to RIGHT CLICK on the file you are attempting to write to cd and make sure it is not ...
Upgrading8/18/2008
  Q: I have a Dell Deminsion desktop with XP Pro that is about 4 years old. It still runs great. But, ...
  A: I suggest you first visit my website at http://tpsconsulting.com and then click on TIPS and read the ...
Having tabs on my browser8/17/2008
  Q: Mike. How do I create tabs at the top of my computer screen so I can just click on them to go on ...
  A: All of the newer web browsers have 'tabbed browsing' support, you just need to turn it on in some ...
windows live problems8/17/2008
  Q: OK so, my winlows live will not load? (I AM ON VISTA) It just gives an error that it stopped working ...
  A: First of all I might suggest you stop using the internet explorer and get using any other web ...
Hotmail8/14/2008
  Q: Ever since IE 6.0, I have been able to right click on a new message in Hotmail, and open it in a new ...
  A: I suggest you first make sure you are COMPLETELY up to date, which will include the installation of ...
File Association +8/14/2008
  Q: Mike I created some essays in MS Word some years ago on a formerly owned computer. I now have a ...
  A: Yes, absolutely.. look no further then Google Docs! If you already have a google account then you ...
Icons on my desktop are active.8/13/2008
  Q: I was trying to paste an image from a PDF to my desktop and now I have my icons active. I don´t know ...
  A: If this doesn't solve the problem the my guess is it is spyware related in which case I suggest ...
Icons on my desktop are active.8/12/2008
  Q: I was trying to paste an image from a PDF to my desktop and now I have my icons active. I don´t know ...
  A: I would first suggest RIGHT Clicking on the desktop and then choose PROPERTIES and then click on the ...
error in file7/14/2008
  Q: sir, when my computer is fully booted it gives me this error temp2.exe. how can i solve it . thanks
  A: Your system has been infected and/or is still infected. I suggest visiting my website at ...
printer7/13/2008
  Q: wont print. Any suggestions?
  A: If it is a USB printer, then I would first be unplugging the USB plug from the computer and see if ...
CD/DVD Drive not reading CDs but reading DVDs7/13/2008
  Q: Suddenly my CD/DVD Read/Write drive stopped recognizing any CDs but it's still able to read/write ...
  A: Although some spyware/malware can cause a cd/dvd player to not function correctly, the fact that it ...
Restore7/12/2008
  Q: I have a HP Pavillion a1110n and it is out of warranty. It will not restore to a safe date. I keep ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Will a HDD with OS XP (reinstalled from other computer) work in similar motherboard ?7/12/2008
  Q: I took out my HDD from a system which has an ASUS K8S-MX motherboard. The system was getting slow ...
  A: Actually what I would suggest doing first is attempting a windows repair. You can learn how to do ...
Scanning registry in DOS7/11/2008
  Q: I'm having a problem with winxp pro. I'm familiar with how to make a bootable disk for DOS, but I ...
  A: I am sorry my optimizing tips were found to be something you do not require for your problem. I am ...
Error 11587/10/2008
  Q: Hey, im trying to uninstall a program thats unwanted, but everytime i click the remove button an ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Scanning registry in DOS7/9/2008
  Q: I'm having a problem with winxp pro. I'm familiar with how to make a bootable disk for DOS, but I ...
  A: Actually it sounds more like you should be checking your memory (RAM) first by unseating and ...
Start Icon at top of screen7/8/2008
  Q: I have XP Home. How can I put it all back on the bottom?
  A: What you are going to want to do is actually quite simple. Just go to some place on the taskbar, ...
Spybot--Immunization and warning message7/8/2008
  Q: I have a window XP, downloaded "opera",having two problems with spybot since then:- 1. It will not ...
  A: The problem is within the latest spybot search and destroy and the typical installation which will ...
Split Display7/8/2008
  Q: I am wondering if you found a solution to your split computer screen. I am having the same problem. ...
  A: I am not quite sure I understand exactly your problem, as it appears you are attempting to answer ...
xp log in7/7/2008
  Q: i have tried to eliminate the need for a log-in password for my xp system. i checked the box to not ...
  A: I'm not sure where it was you checked to 'not' use password, because I am not familiar with any ...
windows xp7/6/2008
  Q: My dell xps goes through the boot sequence slowly, begins to populate the desktop with all the icons ...
  A: sounds like your system is pretty much infected with spyware/malware and/or other trojans and ...
Microsoft Office7/5/2008
  Q: My C: Drive has very little space left. I'm trying to remove as much as i can that wont ruin my ...
  A: When you say you have multiple versions of Office, be aware that some versions have certain programs ...
Lost OS7/4/2008
  Q: my kid was messing around with the computer....long story short. He was in the bios screen and ...
  A: It sounds like your settings in the bios have been changed, that is for sure. The first place to ...
File Association7/4/2008
  Q: I was wondering if it was possible to associate files of the same type with more than one ...
  A: This is actually quite simple.. First of all, if the file was already opened with word perfect and ...
email files, addresses.7/4/2008
  Q: Recently my Windows XP Pro got corrupted and I decided to re-install it on another drive. The ...
  A: This is a common thing and although I haven't yet created a 'tip' for it like my other ones on my ...
cd rom missing7/3/2008
  Q: I am having issues with the cd-rom not working, can not read or play disks. The cd-rom/dvd/burning ...
  A: First thing I would do, as you stated you are attempting to clean things up, is to visit my website ...
Is my xp counterfit7/3/2008
  Q: I recently purchased a tiny pc, it already had windows xp on it however I couldnt install a flash ...
  A: Yes, it does sound like you may have had the original windows overwritten with a version that was ...
windows xp home edition7/1/2008
  Q: my windows xp wont connect to the internet, the modem and router are both working but my wireless ...
  A: Since you say all the wireless computers in the house are not working, the I would suggest that your ...
defrag,d drive.7/1/2008
  Q: hey mike, when i do to defrag my computer it says chkdsk/f what does that mean? how can i dix that ...
  A: First of all there is a very good chance your system is infected with some spyware/malware issues ...
Audio Driver Conflict6/30/2008
  Q: Lost audio three weeks ago, have examined all avenues from all directioans to no avail. Downloaded ...
  A: Are you sure the driver is not working? First if you do not see any yellow exclamation point ...
WINDOWS AND GOOGLE EARTE 20086/29/2008
  Q: I PURCHASED AND DOWNLOADED GOOGLE EARTH 2008. WHEN I CLICK ON THE ICON (POINTING TO ...
  A: I would first suggest uninstalling it through the control panel "add/remove programs" and restart ...
Task manager6/27/2008
  Q: My task manager will not maximize from the tool bar, I can see the the cpu gauge(green box) but ...
  A: Off hand, there are hundreds of possible reasons for this but most of them point to spyware/malware ...
Dell Dimension 31006/27/2008
  Q: I have a friend who manages an apartment complex that has a Dell Dimension 3100 running a program ...
  A: Until you actually see what you are dealing with then it is pretty hard to anticipate what to do. A ...
one final question about the restore option6/26/2008
  Q: Sorry to bother you again, but if I try to do it the way I was saying, will it HURT the computer? ...
  A: As I stated initially, the restore point is something windows does whenever you install anything ...
Restore point6/24/2008
  Q: I am house-sitting for a friend who will be away for five weeks. When I first got here, I made a ...
  A: Actually performing a restore point is not going to work, especially if you get all the updates done ...
seperate user accounts/ stop program 1 side6/23/2008
  Q: my wife and I have to have seperate user accnts on my computer. Recently I purchased a MAgic Jack ...
  A: As I am not familiar with "magic Jack" but from what I can understand, this is a program that is ...
drivers or servers6/23/2008
  Q: how to enter original settings to change wrong info.change from pop3 to http
  A: I am not sure what your question is here. Pop3 is post office protocol or email server settings ...
second monitor attached to laptop6/22/2008
  Q: How do i get my program that i am working on to show up on the second monitor as will as on the ...
  A: You are going to need to first go to the display properties by RIGHT clicking on your desktop and ...
Reverting Back6/22/2008
  Q: I've decided to sell my Dell laptop which is about 6 years old. It came with XP Home edition. I ...
  A: If you have the original Dell Operating system disk then you should be able to perform a windows ...
30 day trial of vista6/20/2008
  Q: I need to remove the 30 day trial of vista. my computer is running at reduce function. I cant get my ...
  A: First of all when you say you can't afford vista, my question would be 'why install it then'. ...
spell check6/20/2008
  Q: the spell check will not work in my e-mail. I am now on Windows Vista ( XP locked-up ) IPS ,MSN The ...
  A: I am only familiar with spell check working with 'word' and unless your ms works also has word then ...
Updating?6/20/2008
  Q: When I try to play a game i get a message that my graphics card i below the min spec. What does min ...
  A: You are a gamer.. gamers play games where you can pay hundreds of dollars for... video is a big part ...
computer won't boot6/19/2008
  Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
  A: First of all I believe you have to figure how important your data is and then to how deep you want ...
Problem6/19/2008
  Q: I'm trying to pay my credit card and it keeps saying "javascript" at the bottom of my computer. I ...
  A: My guess would be that your internet web browser (and windows) requires some updates, including the ...
BIOS6/17/2008
  Q: I hope you had a good vacation. Perhaps you can kindly help me with this problem: Since a recent ...
  A: Yes, you had already mentioned you got in to the 'advanced' bios settings.. it is the bios settings ...
1158 error message6/17/2008
  Q: I Can't uninstall a program named "Power Director 4". When I try, using, Control Panel > Add & ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
boot.ini6/16/2008
  Q: I install XP on a new SATA(WD) HDD. But everytime it display a dual boot option one is the correct ...
  A: If you have two hard drives or one hard drive with two partitions of which, one of the partitions is ...
Desctop Properties6/14/2008
  Q: The Screen Saver tab & the Settings tab are missing. Anyway to retore theses?
  A: If the actual tab is missing then some spyware component has actually changed the GUI (graphical ...
password for outlook6/13/2008
  Q: ..I actually have Vista, not XP but just came across this. I'm trying to set up my email on a ...
  A: Any password you have, in this case you say for outlook, is actually your email account password as ...
desktop6/12/2008
  Q: why does the desktop icons lock up. Every time i click on an icon i get a sound from the speakers ...
  A: Sounds like your system may be infected with spyware/malware issues and/or other viruses.. I suggest ...
upgrading Windows Media Edition v2002 to v20056/11/2008
  Q: What would you charge to guide me step-by-step to accomplish this upgrade -- including drivers, ...
  A: I would NEVER consider upgrading from windows ME to windows xp media center edition with window ...
Font problem???6/10/2008
  Q: I hope you can help me! I had taken my Toshiba laptop upstairs to print something, and when I got up ...
  A: I suggest going back in to the device manager (not in safe mode) and remove both (all) display ...
USB Flash Drive6/10/2008
  Q: I've recently purchased a 4GB USB Flash Drive for use with my Windows XP laptop. I can't copy files ...
  A: Other then trying a different usb adapter, I suggest visiting my website at http://tpsconsulting.com ...
removing yahoo messenger6/10/2008
  Q: can I safely remove yahoo messenger on the guest account of my pc without deleting it from my ...
  A: Actually no, you aren't going to be able to do that after it has already been installed. What you ...
windows starting up then hangs6/9/2008
  Q: I have an HP nx6110 laptop, i had some viruses and have cleaned, while running in safe mode, using ...
  A: I am sorry you feel too 'lazy' to perform a backup or reload of windows.. unfortunately viruses ...
Font problem???6/7/2008
  Q: I hope you can help me! I had taken my Toshiba laptop upstairs to print something, and when I got up ...
  A: It sort of sounds like the 'clear type' has been turned off. To check this, RIGHT CLICK on your ...
Word 2003 copy & paste problem6/6/2008
  Q: Recently, when I try to Copy and Paste something from a inside a Word file or between 2 Word files, ...
  A: I would first make sure you have all of your windows updates up to date, including the xp sp3 ...
BIOS6/6/2008
  Q: I hope you had a good vacation. Perhaps you can kindly help me with this problem: Since a recent ...
  A: Ooops, I'm actually still away but forgot about allelxperts dates. In any case I can attempt to ...
Screen problem5/31/2008
  Q: I was using my laptop, inadvertently hit some button or combination of buttons, and the screen on my ...
  A: In most cases, you will find the icon on your system tray (next to your clock). If you right click ...
netscape issue5/4/2008
  Q: Mike, My home page is netscape. This problem is hard to describe (you might want to type in ...
  A: No, none whatsoever, in fact Netscape was bought out by AOL a few years ago, until AOL decided to ...
Windows Picture and Fax Viewer5/3/2008
  Q: I am inquiring about the Windows Picture and Fax Viewer in that I have opened a file of a photo of ...
  A: This is pretty much the reason there are the anti-spyware and cleaner programs which will clear the ...
file transfer wizard5/3/2008
  Q: i have XP service pack 2 . i used the file transfer wizard to move my files form one computer to ...
  A: It sounds like you may not have the 'receiving computer' set to find the correct transfer file.. As ...
Win XP System Clock Problems5/2/2008
  Q: Mike, I've been having an issue with the system clock changing the time from AM to PM or PM to AM ...
  A: If you are still having troubles, I suggest going back to my website at http://tpsconsulting.com and ...
netscape issue5/2/2008
  Q: Mike, My home page is netscape. This problem is hard to describe (you might want to type in ...
  A: Since netscape is now dead, you may want to think about changing your home page before it disappears ...
Win XP System Clock Problems5/1/2008
  Q: Mike, I've been having an issue with the system clock changing the time from AM to PM or PM to AM ...
  A: Although there are literally hundreds of anti-spyware programs on the market, most of them are ...
Streets and Trips5/1/2008
  Q: This has happened in the past and I have still not been able to figure it out as I am having the ...
  A: You are always going to need to export as a csv (comma separated values) and quite possible "map" ...
ldp*.loc files in windows server 2003 temp folder5/1/2008
  Q: I have noticed an accumulation of 65,000 ldpxxx.loc files (where xxx is a number for example ...
  A: Stay out of there! In fact if you are worried about files and such that are accumulating and want ...
Win XP System Clock Problems4/30/2008
  Q: Mike, I've been having an issue with the system clock changing the time from AM to PM or PM to AM ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
keeping my wireless networks available...4/29/2008
  Q: "Hello, you will be the fourth person i've asked, and i hope you can help i have a Gateway laptop ...
  A: My guess is you probably have some wireless software that is taking over from the built in microsoft ...
Scanner - Umax Astra 34504/29/2008
  Q: I have an old Astra 3450 that I am using to scan some pictures. I am using Windows 2000. I have set ...
  A: If you are attempting to do this immediately after you have scanned or if the umax scan window is ...
Internet explorer 74/28/2008
  Q: I have win.xp and internet explorer7. explorer is causing too much problems, when I open my e-mail ...
  A: I suggest you first stop using the Internet Explorer 7 as your main web browser and download one ...
Scanner - Umax Astra 34504/28/2008
  Q: I have an old Astra 3450 that I am using to scan some pictures. I am using Windows 2000. I have set ...
  A: I suggest taking a look at the file that is created (saved) when you scan a photo. As I too had an ...
HOW DO I VOLUNTEER?4/27/2008
  Q: Sorry to bother you with an question unrelated to your field of expertise, but how to I volunteer ...
  A: I'll tell you, but only if you nominate me ... just kidding.. some will use this sort of plea as ...
Logon icons disappeared from welcome screen4/27/2008
  Q: My problem is this: In my Windows XP I have another account except for the administrator. I disabled ...
  A: I would try logging in to the administrator account through safe mode. Restart your computer and ...
compatability issue?4/27/2008
  Q: I am trying to install my HP printer (HP officejet5600 All in One) for Windows 98,Me,2000,XP CD ...
  A: Sorry to hear you bought an HP printer... seriously... since they introduced the 'all-in-one' ...
Lowering the DPI screen resolution4/26/2008
  Q: I would like you enlist your help with how to decrease or lower the DPI screen resolution on my 15" ...
  A: You are first going to have to change the screen resolution to at least 800x600 in order to access ...
Browser question4/26/2008
  Q: I was wondering if you know of any Internet browsers that can be downloaded for free for Windows XP ...
  A: Good to see you want to use something other then the Internet Explorer as this is the number one ...
windows xp4/23/2008
  Q: recently i've been experiencing some problems with my laptop, which uses windows xp i've notice ...
  A: It sounds like your computer needs some cleaning and optimizing. I suggest visiting my website at ...
Microsoft Fax4/22/2008
  Q: I've tried to read up about how to use Microsoft Fax but I'm finding it confusing when they talk ...
  A: There is really nothing to set up, simply go to the start menu/accessories, and depending on your ...
archive error4/22/2008
  Q: Outlook will not archive & keeps giving the following error message 'Error while archiving folder ...
  A: Is this 'outlook' or 'outlook express'? As in the latter, I would suggest moving any mail that is ...
getting error on boot4/22/2008
  Q: m getting an error sytem32file missing or corrupt whenever i start my pc on booting. it restarts 3 ...
  A: My guess is that your registry is corrupt but it also may be your hard drive starting to fail with ...
proplus.msi4/20/2008
  Q: how do i download proplus.MSI
  A: This is part of the microsoft office program (actually a major portion of since it is the installer ...
Sound card? problem4/19/2008
  Q: Windows XP. I have sound coming from the earphone jack, but not the laptop (Lenovo 3000 N100). ...
  A: I am not sure if I quite understand the problem when you say the earphone jack works but not the ...
MS Works word processor4/18/2008
  Q: When using MS Works word processor I almost always end up with one or more extra pages at the end of ...
  A: When you have completed your work, go to the bottom of the document and using the backspace key, ...
Vista4/16/2008
  Q: what should my security settings be on vista as I have a hard time getting in to hotmail
  A: My guess is that you are also using the internet explorer (version 7 which comes with vista) which ...
Restricting User Accounts XP Professional4/15/2008
  Q: Mike, Please please help me if you can. Its a simple task but one that I would appear to be failing ...
  A: The first step would be to make each account a non-administrative account, except of course, the ...
Adobe PhotoDeluxe Business Ed1.0 and XP4/14/2008
  Q: I have used this program for years and love it. However, ever since I switched to XP several years ...
  A: As with anything on the internet these days, with security and ongoing updates, including new ...
limited or no connectivity4/13/2008
  Q: I see a “limited or no connectivity status” on the lower right corner of my pc. I also notice that ...
  A: I suggest going to your networking connections by clicking on the start menu then on NETWORK ...
auto chech disk etc.4/13/2008
  Q: sir My O/S is wind xp pro service pack 2. how to activate auto 'disk cleanup'and 'check disk'--scan ...
  A: Actually the built in windows disk cleanup is garbage and quite useless, The disk scan is fine but ...
Problem when I use TASK MANAGER4/12/2008
  Q: I dont know exactly this problem is with windows XP or not.. But my Problem is when I open TASK ...
  A: This is a common problem when certain spyware/malware gets installed and specific things can ...
Problem to run xp on other configuration system4/11/2008
  Q: I have a pc P-IV with windows xp sp2 I put off hard drive of the pc I install the hard drive in one ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page.. the tip VARIOUS ...
uninstall musicmatch jukebox 8.10.2.174/10/2008
  Q: my os is win xp media center pcm7160n-how do i uninstall musicmatch jukebox 8.10.2.17 from my ...
  A: I suggest visiting my website at http://tpsconsulting.com where you can read the TIPS page on ...
OPERATING WINDOWS XP THROUGH DVD4/10/2008
  Q: IS THERE ANY POSSIBILITY TO RUN/OPERATE WINDOWS XP/WINDOWS 2000 FROM CD/DVD WITHOUT INSTALLING IN ...
  A: No, you can not install windows to an external hard drive. Windows comes on a CD or DVD but this is ...
my computer automatically shuts itself down4/9/2008
  Q: I have a problem with my p.c. recently I have been strange messages when logging in, this message ...
  A: I suggest first try to restart windows in SAFE MODE by pressing the F8 key just after you turn it ...
How do I search of select multiple drives?4/9/2008
  Q: How do I search of select multiple drives? For ex. I want to search 'BlaBla' on drives D: and H: And ...
  A: Yes I understand your question and explained to you how to do this, using the advanced search of ...
USB Hard Drive4/8/2008
  Q: I have just purchased a 2.5" IDE Hard drive 100GB and a USB external USB enclosure for it. When I ...
  A: It is my guess that the device requires too much power that your system's built in usb plugs can not ...
Problem with my Compaq Laptop4/8/2008
  Q: I have a weared problem with my Compaq Presario 3000 series Laptop. Here is the problem. 1) When I ...
  A: I would first suggest you visit my website at http://tpsconsulting.com and read the TIPS page on ...
AWOLA4/8/2008
  Q: DO YOU KNOW OF ANY FREE PROGRAM THAT WILL REMOVE THE AWOLA SPYWARE PROGRAM? MY SPYBOT PROGRAM IS NOT ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
bios4/7/2008
  Q: How does Bios have to be configured in order to a get a rid of message "press f1 to resume" while ...
  A: Actually if you are getting an error then it should be fixed as it can be hazardous to your computer ...
My usb port has stopped recognising my external hard drive4/6/2008
  Q: I have gone through all the stages you suggest but still have the same problem.I have been told that ...
  A: If you have already asked the question and have had some response as you have said, it didn't work, ...
disk clean up4/6/2008
  Q: when i start to use the clean up command to clean up my system drive it takes 4 or 5 hours without ...
  A: Although the built in windows disk clean up will do a somewhat okay job, if your system doesn't ...
How do I search of select multiple drives?4/6/2008
  Q: How do I search of select multiple drives? For ex. I want to search 'BlaBla' on drives D: and H: And ...
  A: If you go to MY COMPUTER and select SEARCH then on the options, choose the ADVANCED options, you can ...
Adobe PhotoDeluxe Business Edition 1.04/5/2008
  Q: I used for years a/m soft. It seems now it does not work with XP sp2... Can you help me telling what ...
  A: Unless you are a serious user of adobe photoshop and wish to purchase the professional version, then ...
i dont know what is happening to my computer4/5/2008
  Q: I don’t know what is wrong with my computer. I could not install Internet explorer 7 on my windows ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Camcorder starts software automatically4/5/2008
  Q: I connect my Sony Camcorder via FireWire, and when switched on it automatically starts Adobe ...
  A: First let me apologize for the time it has taken me to answer your question. Due to some personal ...
XP OEM installation over Linux4/3/2008
  Q: I have to upgrade the Windows partition of a system that I use mostly for running Linux (Fedora 8) ...
  A: First of all let me apologize for the delay in answering as I had some personal issues that took ...
Installing application to connect to net4/2/2008
  Q: I just formatted and "clean" installed Windows XP on a Dell laptop. I wanted to clean it up. ...
  A: Sorry if my answers are not personal enough for you, but when you are dealing with computer ...
Laptops4/2/2008
  Q: I'm looking to buy an HP laptop, but I have been wondering are there any for sale that have Windows ...
  A: First of all let me apologize in the response time as I was dealing with some personal issues and ...
File Sharing in XP4/1/2008
  Q: Let me start with what we have running here: I work in a small company, we have MS small business ...
  A: You are going to have to set up the security settings on both computers (to allow both read/write ...
windows xp reboot3/31/2008
  Q: this computer is my husbands. he is unable to use it till it is rebooted.it is Lenovo ...
  A: You ask, where to go from here.... I say, straight to a computer tech to have them look at it... it ...
computer wont boot3/31/2008
  Q: why wont my computer not boot,and why do i get a windows root\system32\ha\.dll.missing or corrupt ...
  A: This is a pretty common problem with regards to spyware/malware infecting your system. I suggest ...
Screen Resolution3/30/2008
  Q: My Gateway laptop is connected to a flat screen monitor that was only showing a portion of the ...
  A: What you are going to want to do is first make sure you are using the latest video display driver ...
unregistered windows xp3/30/2008
  Q: I have a slight problem and thought I would seek your advice. I recently bought a secondhand pc and ...
  A: Actually you don't have to uninstall and reinstall. You can perform a WINDOWS REPAIR installation, ...
Missing Volume Icon3/29/2008
  Q: My volume icon has been missing for a few months now and I can no longer hear videos and music like ...
  A: What I would first suggest trying is going back to the control panel/sound and de-select 'show in ...
audio device3/28/2008
  Q: I need windows xp audio device. I get errors saying no device is found.
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
help3/26/2008
  Q: So... I have this AVG free, thus far its worked great; however, the past two days I've been dealing ...
  A: Although AVG antivirus is good, I suggest using the AVAST antivirus which is also free. I do ...
networking3/25/2008
  Q: Sorry Mike but I have forgotten how to do this. At one time you had my laptop set up so that I ...
  A: You are asking a question through allexperts.com where I volunteer my services. As a client, please ...
I'm not exactly sure what's wrong...3/24/2008
  Q: I'm not really sure what's wrong with my computer. About a week ago it was working just fine, I ...
  A: In most cases this is a result of a recent windows update, which most likely has corrupted your ...
Internet explorer3/24/2008
  Q: I need to update or replace my current version of Internet Explorer because it has become corrupt, ...
  A: I suggest you stop by my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING ...
Saving Video/Movie3/23/2008
  Q: I found a fitness video/movie on the internet. I'd like to save it so I can play it again and again ...
  A: Yes, you can still use youtube for this sort of thing whereas you can make a video and upload it to ...
Saving Video/Movie3/23/2008
  Q: I found a fitness video/movie on the internet. I'd like to save it so I can play it again and again ...
  A: This is typically not available by default as they want to have some control on how the video is ...
Keyboard shuts off3/21/2008
  Q: I am staying in India for the time being, we have power fluctuations, it was not a problem before, ...
  A: First if you are having problems with a usb device, you do not have to restart the computer, you ...
service pack 23/21/2008
  Q: how can i upgrade to service pack 2 i cant download it from microsoft it comes up with error code ...
  A: If your system has spyware/malware issues then you probably will not have any luck with the sp2 ...
Power Management question3/21/2008
  Q: I have a Samsung 216BW LCD montor attached to my PC. In spite of setting the Monitor to go off after ...
  A: Actually you will probably find there are many available updates for your computer, including ...
Compaq Presario SR1218NX3/20/2008
  Q: I have a Compaq Presario. I removed the restore parition and fdisked and formatted making one ...
  A: Nope, sorry, if you don't have the compaq disk then you are pretty much screwed with regards to the ...
hal.dll error3/17/2008
  Q: windows will not start because of this missing file,even in safe mode with command prompt all i get ...
  A: Unless your computer has the operating system backed up so that you can restore to a factory boot, ...
xp windows3/16/2008
  Q: how do i make windows open maximized every time
  A: Windows will generally remember the status the last time you used it, therefore if you maximize a ...
installation3/16/2008
  Q: I purchased a used HP nc6000 laptop without an operating system. I tried installing Winxp and the ...
  A: I suggest visiting the HP website if you haven't already, and download the necessary device drivers ...
windows xp login3/14/2008
  Q: When i switch my pc on the windows logo appears and then before i get to the login page the system ...
  A: It sounds to me like your system bios/cmos settings should be checked, as such things like ...
two programs3/14/2008
  Q: I have an acquaintance that has a desktop computer and a laptop computer. On the desktop he has ...
  A: You are quite right that the license is for one computer and if you want multiple computers you can ...
Use laptop to record classes3/13/2008
  Q: This question is probably way too easy for you! I am looking for a program where I can turn my Dell ...
  A: I suggest you visit my website at http://tpsconsulting.com and visit the SOFTWARE/SUPPORT page as ...
Windows XP3/12/2008
  Q: For some reason my computer has 4 applications of Windows XP installed on it. Is there a way to ...
  A: Yes, you can but first you have to find out which version you are using. The easiest way I would ...
CD drive problem3/12/2008
  Q: I have a problem and i hope you can help me. It have been a while since the CD drive have problem. ...
  A: There are a few things you can do from a software/scan/cleaning point of view, but other then that I ...
unhide the files3/11/2008
  Q: I have a problem unhiding the files. i tried from folder options by checking "show hidden files", ...
  A: I think you answered your own question when you say your antivirus is not working! I suggest you ...
windows media player dvd burn3/10/2008
  Q: I want to burn a 34minute recorded tv show.However, when I insert a blank disk a red x appears next ...
  A: You are going to have to check the actual file size of this 34 minute tv show as it is most likely ...
windows xp login3/10/2008
  Q: When i switch my pc on the windows logo appears and then before i get to the login page the system ...
  A: This may be a more serious problem, such as a CPU Fan that is not working and therefore is ...
Excell3/10/2008
  Q: I have excel file when I double click on it, didn't show the spreadsheet just grey windows. I have ...
  A: This may be because the file type is now associated with the wrong program. You should right click ...
problem with blue screen3/8/2008
  Q: i got blue screen and i couldn't do any thing i want backup of my system and how can i do so please ...
  A: There are just so many possibilities as to why you got the blue screen of death (BSOD). I ...
Grand Hotel in Lund, Sweden3/7/2008
  Q: Could you please help me to solve a very anoying problem? When you google Grand Hotel in Lund, ...
  A: I believe the following link to the google help with regards to the maps and the directions they are ...
Outlook Express and Outlook on the same computer3/7/2008
  Q: Can you use Outlook Express and Outlook on the same computer or will it clash? If so, which program ...
  A: Yes, you can use both programs and no problem setting up separate email accounts in each. Some ...
xp slow!!3/6/2008
  Q: For some unknown reason my pc takes a long time to open pictures, text documents and compressed ...
  A: I believe my website which is full of links and SOFTWARE/SUPPORT is what you need. Go to ...
Configuring3/6/2008
  Q: where kids can go after school to do their homework and pass their time. I would just like to know ...
  A: I believe my website which is full of TIPS and SOFTWARE/SUPPORT should be of some help. My site is ...
control panal?3/6/2008
  Q: i have windows xp my control panel has dissappered off my start menu and i dont know how to get it ...
  A: What you are going to want to do is RIGHT CLICK on the start menu and choose PROPERTIES. Then you ...
XP virus/ problem3/5/2008
  Q: A week or so ago i started noticing a pop up down by the taskbar thing where the time is; it is a ...
  A: Sounds like your computer is in desperate need of some cleaning and spyware removal! I suggest ...
sending an attachment3/4/2008
  Q: I scanned an instruction sheet with the wizard and sent it to my pictures-from there I sent it to ...
  A: It will all depend on the software program you are using to do this, as you said it is working when ...
UK-US keyboards3/3/2008
  Q: Since re-installing Windows XP professional my keyboard has given wrong outputs such as " instead of ...
  A: Be sure to check not only the regional settings, but the actual keyboard settings as there are two ...
LAN connection drops intermittently3/3/2008
  Q: My LAN network connection gets dropped every few seconds: (I connect to the company LAN, but company ...
  A: Actually you want to try and keep these sort of problem/fixes to a 'keep it simple' method. ...
error 29083/2/2008
  Q: IM RECIEVING THE ERROR 2908 EVRY TIME I START MY COMPUTER AND THE ONLY WAY I CAN GET RID OF IT IS ...
  A: A common problem with all the spyware/malware issues out there. This could be remnants of some file ...
Blue Screen of Death (BSOD)3/1/2008
  Q: I have Windows Xp Pro and recently got a BSOD. I tried to figure out what to do and was finally ...
  A: First of all I would suggest visiting my website at http://tpsconsulting.com and reading the TIPS ...
windows xp2/29/2008
  Q: I was giving a computer with windows xp pro but somehow I really messed up the program. I am getting ...
  A: Actually you should be able to do a windows REPAIR installation however if you say you got the ...
installing a brother printer via remote connection2/29/2008
  Q: I have a brother 7820N printer/fax and I need to connect it to our office via windows xp pro remote ...
  A: It will depend on the remote software you are using and whether or not it can be set up to remote ...
recovery disk2/28/2008
  Q: I have installed norton ghost 12 on my pc the full version and lost the original installation cd, i ...
  A: I believe the following link to the ghost help files should give you what you need: ...
Windows XP Problems2/28/2008
  Q: Lately, my computer has not been functioning well and I am not sure how to resolve the problem. ...
  A: Sounds like your computer is in need of some cleaning and optimizing. I suggest visiting my website ...
Windows movie maker2/27/2008
  Q: I've tried to upload my movie to youtube, but since the format MSWMM doesn't work, it just fails ...
  A: From the youtube help files: ...
Dual Boot - Old Installation Corrupted2/26/2008
  Q: I use a PC (purchased about 2 years ago from a local assembler) with Win 2000 Pro and 40 GB hard ...
  A: I understand your dilema and yes, you are on the right track on how to get the boot working, however ...
powerpoint viwer2/26/2008
  Q: I have downloaded pps but when i try to open it it asks for a file name ,what is this.also looking ...
  A: First of all registry smart is, unfortunately, one of the bad 'system cleaning' programs, resulting ...
Vista to XP2/26/2008
  Q: I have a Toshiba laptop A135 that was loaded with Vista. To be blunt, I think Vista sucks. It ...
  A: Talking about being blunt... I'll just say, you might not be able to actually find the drivers as ...
Browsing/Email2/25/2008
  Q: Mike, I have a general question that needs an objective opinion. I ALWAYS find it takes FOREVER to ...
  A: Boy did you hit a nerve when you bring up the INternet Explorer! Actually I highly suggest NEVER ...
toolbar2/25/2008
  Q: My toolbar got moved and i want to move it back how do I do that?
  A: Not quite sure which toolbar you are referring to. If you mean the TASKBAR which normally resides at ...
Pinned items in Start Menu don't stay after restart2/24/2008
  Q: Running Windows Xp, Home Edition, SP 2. When I "pin" a shortcut to my Start Menu, it's only good ...
  A: I'm sorry it is not the answer you were looking for, but since you haven't tried what I suggest I ...
Not Passing 'Resuming Windows Screen'2/24/2008
  Q: I was encouraged to try the Vista Transformation Pack because I like the look of Vista, but don't ...
  A: Since you have said you have tried repairing the o/s, I am not quite sure what you have tried, and ...
Pinned items in Start Menu don't stay after restart2/23/2008
  Q: Running Windows Xp, Home Edition, SP 2. When I "pin" a shortcut to my Start Menu, it's only good ...
  A: It sounds to me like you may have some 'window washer' software that wipes all internet history and ...
computers2/23/2008
  Q: My question is i want to install iis software in my desktop.My system has windows xp.how can i do ...
  A: Yes you are quite correct there are a lot of software choices. Depending on what you are wanting to ...
Local Policy does not permit you to log on interactively2/22/2008
  Q: In my Office, each staff have a user names in a domain. And my machine got three Users: ...
  A: Well, going over things, it appears it could be as simple as firewall issues. Never overlook the ...
Local Policy does not permit you to log on interactively2/21/2008
  Q: In my Office, each staff have a user names in a domain. And my machine got three Users: ...
  A: You admitted to changing one user account to power user and it seems this is the one you are now ...
Windows XP Pro Password2/21/2008
  Q: I want to know how I can access SAM folder of windows XP Professional or Windows Server 2003 from ...
  A: As there is 'no user information' for this area of windows, I would ask why it is you would need ...
Windows XP Media2/20/2008
  Q: Mike, I am running Windows XP Media Center on my Toshiba Satellite laptop. Model# A105-S4364 to be ...
  A: Actually you have started by installing some of the antispyware cleaning programs but not all of ...
windows cannot find any network2/20/2008
  Q: My daughter has a new sony wireless Sony laptop. Sometomes it works great and other times it will ...
  A: There are a number of possible issues. The first being the actual laptop's wireless network card ...
CD/DVD drive previously worked...2/19/2008
  Q: This is the first time I have ever used this forum and last night I sent this question to someone. I ...
  A: Have you installed and run through the numerous antispyware programs I have mentioned? Probably ...
laptop screen has split into three sections.2/19/2008
  Q: i have a compaq presario c300. the screen has split into three unequal pieces showing me the same ...
  A: If this is a new laptop and you are seeing this for the first time, there is a chance you have some ...
Problem w/ CD/DVD drive2/18/2008
  Q: This is the first time I have ever used this forum and last night I sent this question to someone. I ...
  A: Windows XP will recognize a DVD drive and DVD Disks however you can NOT burn to a DVD through ...
My Music folder broken2/18/2008
  Q: my music was moved to a network drive. i created a new one under my documents, but iTunes cannot ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
Installing Volume Control Program2/17/2008
  Q: here is my problem. I have no volume control settings available. It says that Windows cannot find ...
  A: I would first suggest making sure your system is free and clear from the spyware/malware issues by ...
Wordperfect 11, printing2/16/2008
  Q: I recently got a new computer with Vista. I installed a version of Wordperfect 11 which I had and ...
  A: I suggest visiting the word perfect tech support as I do believe there are patches required to use ...
Backups2/16/2008
  Q: I've had my Dell Dimension since 2004 with XP Professional. I'm getting a new PC this year with ...
  A: Look no further then Carbonite 24/7 off-site backup! Since your computer is most likely connected ...
Memory Stick2/16/2008
  Q: I got a good deal on a 1Gb memory stick flash drive,and it works well to date.One thing though:When ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
XP unlocking time2/15/2008
  Q: Hi plz tell me how i can increase the time of windows Xp operating system Windopws Lock
  A: I am unclear as to what your question is with regards to locking (or unlocking) of windows. Since ...
help2/15/2008
  Q: i removed by mistake now when i use my mp3 it does not regonize it ,it is unknow how can i put it ...
  A: The USB controller is something windows should recognize automatically and if it doesn't then you ...
WINDOWS XP PROFESSIONAL2/15/2008
  Q: I thought I could clean my daughters computer by deleting Window XP and re-installing.....now the ...
  A: You are going to have to boot your computer from the windows CD and proceed in that fashion. ...
unlock DVD regions2/14/2008
  Q: I can only change the region 5 times,,I played DVD's from USA, it won't let me play Dvd's from ...
  A: Basically to answer your question quite simply.... you can't! They (the manufacturer) figure you ...
opening a jpg attachment to e-mail2/13/2008
  Q: Neither my computer nor my wife's computer will open attachments to e-mail that end in .jpg. She ...
  A: I suggest going to the TOOLS/OPTIONS/SECURITY settings from within the outlook express program and ...
Low Virtual memory2/11/2008
  Q: My Hewlett Packard computer has gotten real slow lately. Now it pops up a window in the bottom right ...
  A: Sounds like your system is in desperate need of some antispyware/malware cleaning. I suggest ...
windows error messages problems2/10/2008
  Q: I recently had to reinstall windows xp because I kept getting messages saying certain files are ...
  A: Besides the obvious spyware/malware issues this constantly plague our computers, which I suggest ...
Windows Installer2/10/2008
  Q: Windows installer keeps opening up when I go into Outlook. It goes to preparing to install and then ...
  A: I suggest first visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING ...
Corrupted Outlook Express2/10/2008
  Q: I'm not sure whether this is an operating system question, an email question, or an internet ...
  A: Typically it is not an actual problem with the email program, it is due to the spyware/malware ...
Dell computer2/9/2008
  Q: I had to put a new hard drive in my dell 4600. I have new xp pro cd but the bios keeps loading the ...
  A: You need to change the boot order most likely, from within the system setup (pressing F1 or F2 or ...
dvd drive access+system restore2/9/2008
  Q: I have xpp mce2005 and now have no dvd drive access, discs are not recognized and do not even spin ...
  A: System restore is useless as I have probably only ever had about 2 percent luck with this feature. ...
WIN VISTA/XP problem2/8/2008
  Q: Am very greaful for the support you are offering to us. My problem is that I have a new compaq ...
  A: Actually unless you are willing to deal with the possibilities of not being able to find the correct ...
win32-sality-x.htm2/8/2008
  Q: Im afraid my computer has been inflicted with the win32.sality.x virus. The only infomation i found ...
  A: I suggest visiting my website at http://tpsconsulting.com Read the TIPS page on VARIOUS WINDOWS XP ...
Window sizes2/7/2008
  Q: In win xp - when I expand a window to full screen, some of it is hidden behind the task bar - this ...
  A: Yes, maybe I should have started by suggesting you visit my website first and get all of the ...
Window sizes2/7/2008
  Q: In win xp - when I expand a window to full screen, some of it is hidden behind the task bar - this ...
  A: Yes, what you are going to want to do is CUSTOMIZE YOUR START MENU by RIGHT CLICKING on the start ...
usb device not recognized2/7/2008
  Q: usb dvd rom not recognized but works in other computer
  A: I would first suggest checking your device manager for any yellow exclamation points and then remove ...
Resizing of screen2/6/2008
  Q: I am a beginner and thus my question is basic. What procedure is to be used in order to resize a ...
  A: Actually your question may sound basic but first I will need to know if you are referring to an ...
Desktop2/5/2008
  Q: I have just had a new hard drive installed and set up XP Home. I have quite a lot of icons on my ...
  A: Yes, this is quite simple actually.. all you need to do is RIGHT CLICK on your mouse anywhere there ...
Windows XP cannot reboot2/5/2008
  Q: I changed the hard disk in my computer, did a clean install of Windows, all of the drivers and ...
  A: No, I wouldn't think the sound card would cause your computer from booting but if you have just done ...
drag and drop pics into email2/4/2008
  Q: I know you don't list VISTA as your area of expertise,but I don't think this is a Vista problem , I ...
  A: Actually Vista questions are preferred now that this is the latest operating system. Allexperts just ...
Screen too far to left2/3/2008
  Q: How do I recsove the problem of my screen being too far to the left. All documents are & also the ...
  A: You are going to want to adjust the settings of your monitor first and foremost and to do this you ...
Start/All Programs2/3/2008
  Q: When I go to Start/All programs about two thirds are listed alphabetically but the other third are ...
  A: A couple things you can do/try. first if you RIGHT CLICK on the group and choose the SORT it should ...
broadband2/2/2008
  Q: I have a broadband connection to the net. When the PC starts, I must wait a bit until I can make the ...
  A: This is pretty common as with any pc computer, you can expect to wait at least 3 minutes before ...
can not type2/1/2008
  Q: I can't type in documents either a new one or a saved one. I can type numbers but not words ...
  A: I suggest completing what I wrote initially, about downloading the items in the pink and completing ...
new pc winprofessional xpsp2 software conflicts1/31/2008
  Q: unable to install photodeluxe business edition 1.1. it just does not happen. Nero 7 premium ...
  A: If you have managed to visit my website's SOFTWARE/SUPPORT page then you would have found all of the ...
information1/31/2008
  Q: this is abhilash from india. I am using windows xp service pack-2, my computer is not showing ...
  A: Sounds to me like you have at least one known virus and quite probably many more ...
Inability to print to network printer1/31/2008
  Q: Ever since I downloaded an Anti-Virus, Anti-spyware, Anti-Adware, and Firewall (called CA ...
  A: Although you are quite correct in assuming the antivirus, it shouldn't actually be the antivirus ...
new pc winprofessional xpsp2 software conflicts1/30/2008
  Q: unable to install photodeluxe business edition 1.1. it just does not happen. Nero 7 premium ...
  A: With any new computer, there are always many programs installed that are what I consider 'bloatware' ...
zen micro problem1/29/2008
  Q: when i plug me zen micro usb into my laptop it doesnt recognise the zen. I have gone to the device ...
  A: You are going to want to choose UNINSTALL and then restart your computer, allowing windows to ...
live remote desktop1/29/2008
  Q: I have WinXP in two PCs, i have to ascess PC-1 via rdp in PC-2 but the pc-1 should not get log off. ...
  A: Look no further then logmein (http://www.logmein.com) as this is free, with the ability to utilize ...
error message with audio configuration1/29/2008
  Q: my computer wont play sounds, ive gone through the trouble shooter too many times yet i still cant ...
  A: If you have not already done so, visit my website at http://tpsconsulting.com and read the TIPS page ...
Disk Recovery Tools1/28/2008
  Q: I have a 40 Gb Freecom external hard split into two logical drives. One drive is unreadable. I ...
  A: Since you seem to know so much about what the DOD used I also did a search and came up with the ...
Flash problem(s) in XP home1/27/2008
  Q: Up until a few days ago, my daughter had no problems, playing games on Millsberry.com, through IE6 ...
  A: First of all STOP USING IE6 and if you must use IE then go and get IE7, but as long as you use the ...
WINDOWS 951/26/2008
  Q: Mike I have a windows 95 programme on disk (3.5 floppy) that I want to install on my computer ...
  A: No, it can't be nor should it be! Why would you even think of doing this? The only way to make ...
UPDATE OPERATING SYSTEM1/26/2008
  Q: I currently have window 98SE....can I upgrade to windows 2000 or XP which would be better. Pleas ...
  A: Go with XP as 2000 will not be as compatible with drivers as this o/s was made for 'business ...
UPDATE OPERATING SYSTEM1/26/2008
  Q: I currently have window 98SE....can I upgrade to windows 2000 or XP which would be better. Pleas ...
  A: Windows XP is by far the best choice between the two, however you should know that XP is now over 5 ...
hourglass symbol1/25/2008
  Q: I want to insert the hourglass symbol on a text that I am writing. How can I do that? The hourglass ...
  A: Other then finding the symbol from some place on the web and inserting it from a saved file, you ...
Disk Recovery Tools1/25/2008
  Q: I have a 40 Gb Freecom external hard split into two logical drives. One drive is unreadable. I ...
  A: Put quite simply, you can't! Although there are some programs out there that will attempt to ...
zen micro problem1/24/2008
  Q: when i plug me zen micro usb into my laptop it doesnt recognise the zen. I have gone to the device ...
  A: I suggest trying this from a self-powered usb hub (a usb hub that has the external power cord ...
restore1/24/2008
  Q: how do acess restore if run not working
  A: If this is the same Ron, I just answered your question with regards to the RUN program and so I do ...
run1/24/2008
  Q: when i go to start and click run it says a file needed to run program missing
  A: If you mean you can not get to the RUN command (where you have a blank line and need to browse to ...
netcraft toolbar windows installer1/23/2008
  Q: I did another reload of XP 3 days ago (darn Trojans!) I installed the Netcraft toolbar without any ...
  A: Firstly you are going to want to get rid of any and all toolbars (even the yahoo, google and MSN ...
partition c drive1/22/2008
  Q: how can i partition c drive to create another drive?
  A: I suggest using dedicated partition management software to do this so that you can handle and manage ...
install hung up on new hard drive1/22/2008
  Q: computer. I have installed a new 350gb drive as my master drive and was planning on keeping the ...
  A: I would be checking your system setup/bios settings to make sure your boot settings are set to CD ...
Loading software1/22/2008
  Q: I am trying to laod the set up software for Sky Broadband onto my sons Toshiba laptop. Windows 2000. ...
  A: Sounds like the system is pretty infected with spyware/malware issues. I suggest visiting my website ...
USB Conection1/21/2008
  Q: When I plug in a USB Key into my USB port, the error I get is "Windows could not load the installer ...
  A: This is common in a few cases where your system is using USB 1.1 and/or from the front of your ...
lost "my computer"1/20/2008
  Q: When I click on "my computer" all I get is the flashlight looking for it. It never finds it. Your ...
  A: Sounds to me like your system has many issues that are most likely spyware/malware related. I ...
HP lightscribe labler1/20/2008
  Q: I have 2 dvd lightscribe lablers and till recently worked fine. Now I get a dialog box: "there are ...
  A: Quite often a cd player will stop functioning when there has been malware/spyware installed. As ...
no audio1/18/2008
  Q: before Christmas I was able to listen to my music threw my head set then a friend down loaded itunes ...
  A: I suggest making sure you are completely up to date with all the windows files as well as the latest ...
user accounts1/18/2008
  Q: I have a problem whenever i try to get in any system configuration utilities. the computer has a ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on optimizing your ...
drivers1/17/2008
  Q: went from vista to xp pro but when in control panel,hardware, other devices everything shows a ...
  A: Quite unfortunate that you have done this, especially since your new computer was never designed for ...
Help?1/17/2008
  Q: recently my computer has been going very slow and freezing on almost every page i try to open. I ...
  A: I suggest visiting my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
upgrading1/16/2008
  Q: I have a 5 year old computer with a S3 64 meg AGP video card. 2 Ghtz, 1.5 Gig of Ram. I want to ...
  A: I would always suggest the one with the most onboard memory as you can never have enough memory! ...
Can't install XP1/16/2008
  Q: BTW, I use to live an hour from Ottawa and I love Canada! But I digress. I have a HP Pavilion, ...
  A: I would actually suggest placing the hard drive jumper to CS (cable select) which allows your sytem ...
system32 files1/16/2008
  Q: i want to know all the functionality(for eg.what is the function of msconfig,ntoskrnl.exe etc) of ...
  A: I am not quite sure why you would want to know all the functionalities of EACH file but if you did I ...
bad hard drive1/15/2008
  Q: I am working on a dell dimension B110. The hard drive is locked up. My question is : How do you ...
  A: I don't know.. why don't you check by inserting it in to the computer? If it states it is the ...
windows xp1/15/2008
  Q: I recently asked you a question about my windows xp media player not showing a picture but will ...
  A: Other then reinstall (or make sure you are using the latest version which is 11) no, I don't have ...
Problem with OS removal1/14/2008
  Q: I have recently attempted to reboot my computer using the windows xp disc. It didn't let me clear ...
  A: I suggest visiting my website at http://tpsconsulting.com and reading my TIPS page on OPTIMIZING ...
bad hard drive1/14/2008
  Q: I am working on a dell dimension B110. The hard drive is locked up. My question is : How do you ...
  A: Unless the drive is still capable of using drive cloning software such as acronis true image or ...
problems with an old printer and window picture veiwer1/14/2008
  Q: I had an Hp all in one printer,4215 and even though I took it out of my pc I still get the printer ...
  A: Some printers will install numerous printer software programs besides the printer driver and ...
starting up computer1/13/2008
  Q: I have a Gateway E2000. I installed more memory yesterday (I did unplug the computer from outlet ...
  A: First thing is to unplug the power as you have done. Then go back to the memory and unplug it and ...
How to remove 30 days trial in windowsXP1/13/2008
  Q: How to remove 30 days trial in windowsXP that can't reformat the PC
  A: I am not quite sure what the program is and/or if it is windows itself since you are stating a 30 ...
Restore points1/13/2008
  Q: Some software i downloaded has caused all my sys restore points to be deleted. I scanned for virus ...
  A: The easiest way to solve this problem is in fact to reinstall windows, but not the way you think! ...
zip files1/12/2008
  Q: I have windows xp, could you please instruct how I can receive zip files and open them up. Thank ...
  A: Actually windows xp will open zipped files without the need of any other program. Just cilcking on ...
problem with my keyboard1/12/2008
  Q: I am using Win XP professional.Recently I am having a problem with my keyboard.When I press the ...
  A: You may just have a dirty keyboard which needs cleaning and/or replacing. If you can get your hands ...
system321/11/2008
  Q: corrupted or missing files. need some help getting these files where
  A: I suggest performing a windows REPAIR installation which will basically reinstall windows over top ...
PC1/11/2008
  Q: My PC wont start up. It gives me several options like safe mode, safe mode network, safe mode etc. ...
  A: If you can't get to the system 'safe mode' then you may have corrupted hard drive which needs to be ...
help!!! system recovery messed me up1/11/2008
  Q: "Hello, I have a 2001 hp pavilion pc with windows xp on it. I recently used the pc’s System Recovery ...
  A: Dalton, You are probably going to find that performing a WINDOWS REPAIR will fix most problems ...
basic problem (over my head)1/10/2008
  Q: hy, to be as detailed as possible, i am running win XP home edition. i have a friend who is hard of ...
  A: the following link which will provide you a youtube video on how to do what you want to do.. this ...
XP copy and paste problem1/10/2008
  Q: The copy/paste works initially but not after a while. Normally reboot the machine will work. Any ...
  A: Sounds like your system may be infected with some spyware/malware issues. I suggest visiting my ...
windows xp1/9/2008
  Q: recently I reinstalled xp on my hp laptop. Ive had problems with many drivers not being present so ...
  A: Possibly a driver but more likely a CODEC is required. Depending on the video you are attempting to ...
policy message1/8/2008
  Q: This is about the policy message that appears before the user login. (allexperts.com says I used all ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
blocking of spam e-mails1/8/2008
  Q: how can we BLOCK the e-mails in the bulk or inbox folders of Yahoo mail? with regards sudheer
  A: I believe the following link from the yahoo help should help you ...
Recommended virus removal program??1/7/2008
  Q: I have WinXP with sp2, not all updates are current but doubt this is causing my issue. Having a ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
Keeping kids off internet1/7/2008
  Q: I figured out how to create different accounts for my kids but how do I then deny access to the ...
  A: Windows does not have the ability (without the use of a third party program) to keep a system ...
Keeping kids off internet1/7/2008
  Q: I figured out how to create different accounts for my kids but how do I then deny access to the ...
  A: Look no further then NetNanny ( http://www.netnanny.com/ ) They have a try before you buy option but ...
Driver Problems1/5/2008
  Q: My Driver isn't working. The preference box states that windows cant initialize the device for this ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
computer running very slow1/5/2008
  Q: My computer configuration is (system-Microsoft windows xp professional version 2002). (Computer- ...
  A: What I suggest you do is visit my website at http://tpsconsulting.com and read the TIPS page on ...
getting a program like xfire out of my computer1/4/2008
  Q: i loaded a game called mage knght along with it came xfire well the game i don't want on here so i ...
  A: First of all, removing files from your drive as you have done is something I would do as a last case ...
Right Click Menu1/4/2008
  Q: I have a problem with my drives. When I right click on it I see Chinese characters menu items before ...
  A: Off hand, I can only suggest checking such things as the regional/language settings from the control ...
Problem accessing my P.C Volume control1/4/2008
  Q: Happy New year. I am having trouble accessing the volume of my PC (Toshiba Satellite with Windows ...
  A: As you have pointed out to other device drivers, one being the SM Bus (this is the one device that ...
Windows Licensing1/3/2008
  Q: I'm the person mother usually asks when she has a PC question. In this case I have no idea about the ...
  A: If you have sold a computer that had been updated, then the disks should have gone with it. You can ...
Windows Licensing1/3/2008
  Q: I'm the person mother usually asks when she has a PC question. In this case I have no idea about the ...
  A: To make things simple... when you purchase a computer with an operating system already on it, it ...
dvd burning1/3/2008
  Q: I am in a huge jam tonight through tomorrow with no way of getting any cd-r disks. Is it possible ...
  A: If you have DVD R disks that is fine, so long as you have a DVD burner drive and software you will ...
DVD playing1/2/2008
  Q: I have a panasonic mini dvd camcorder it is a - and my notebook is a + is this why I can't play the ...
  A: Although you don't see this happening all that often, you are quite correct. The earlier versions of ...
NTFS conversion and Carbonite backup1/2/2008
  Q: I am a subscriber to Carbonite and have backed up around 30 gigs from my desktop XP Home set up with ...
  A: Go for the conversion! NTFS rules, especially for file security and optimizing of file retreival. ...
HTML Emails1/2/2008
  Q: If I write a HTML newsletter (with just words - no pictures), is there a chance that some people ...
  A: Depending on the email program you use, there should not be any problem. I say this because in most ...
xp pro1/1/2008
  Q: How can I do a repair install with xp pro student version which is on the machine now when the ...
  A: I believe you may have Microsoft Office confused with Microsoft Windows XP as there is no 'student ...
Drive problem or what?1/1/2008
  Q: Following a virus that the Geek Squad removed, my computer speakers have had a persistent rhythmic ...
  A: My first question would be, "what did the Geek Squad say is the problem? as I would think you would ...
Problem accessing my P.C Volume control1/1/2008
  Q: Happy New year. I am having trouble accessing the volume of my PC (Toshiba Satellite with Windows ...
  A: You are first going to need to check if the device itself has stopped functioning (thus the error ...
Unwanted Screen Savers12/31/2007
  Q: Iam running Win.XP Home SP2 addition.The question I have, is there a way to remove unwanted screen ...
  A: Since what you are asking is quite possibly nothing more then a picture file in the case you have ...
hp RecordNow compatability12/30/2007
  Q: I've recently purchased a Dell Inspiron 530. My previous pc was an hp Pavilion and I've become very ...
  A: One thing about computers and technology is that it is always changing and as much as we fall in ...
IBM High Rate Wireless Lan Mini-PCI Adapter with Modem 212/30/2007
  Q: The internal wireless adapter install on in my T-30 IBM Thinkpad no receives the signal from my ...
  A: The internal wireless can be repalaced however it may end up costing a lot more then to simply use ...
lowering screen resolution12/29/2007
  Q: When I right click on the desktop and choose properties, I do not see the "settings" tab. How do I ...
  A: It may all depend on the type of video card you have installed, and the software driver which is ...
Installing Windows XP over Network12/29/2007
  Q: I have a peculiar task to complete. I work for an education institution. There are about 7 ...
  A: Best to follow the links below as they give step by step instructions in which you can choose the ...
Out of frequency problem12/29/2007
  Q: i am using win 98, win XP & RH linux as my operating system. I changed the screen resolution of ...
  A: You are using the wrong screen resolution and this sort of thing can lead to a burn out of your ...
frustrated12/28/2007
  Q: i cannot remove the icons from taskbar instead of giving me the option of deleting the icons the ...
  A: This is a common problem if your system has become infected with various spyware/malware issues. I ...
Quicktime& ITunes12/28/2007
  Q: I have windows vista, puter is less then a year old with no problems. everytime I try to download ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
cursor freeze12/28/2007
  Q: My cursor freezes for 5 seconds or so every minute or so. The strange thing is it won't happen if ...
  A: This is a common problem with regards to spyware/malware issues. I would first suggest visiting my ...
change langauge12/27/2007
  Q: i bought an laptop from china,all the software is in Chinese langauge,so please tell me how to ...
  A: Unfortunately you may be out of luck on that, other then changing your settings from the control ...
spyware,adware12/27/2007
  Q: Are there common extensions used for spyware and adware to wary of and do regular scans
  A: To answer your question best I believe if you visit my website at http://tpsconsulting.com and read ...
XP Reinstall12/27/2007
  Q: is there a way to reinstall Win XP from the files where it's stored on the hard drive? I have a ...
  A: It sounds to me like you are having far too many problems, especially if you still can not even ...
Recover Files12/26/2007
  Q: I had to reinstall windowsxp and need to recover my old files. I found a data recovery software that ...
  A: Since you are at the point where you need to recover data, there is typically the costs involved and ...
problem with starting.12/26/2007
  Q: Windows could not start because the following file is missing or corrupt <Windows ...
  A: As this problem may be from the result of a trojan horse, spyware/malware infection by attempting to ...
problem12/25/2007
  Q: i can not see folder potion in tools menu
  A: I believe your 'potion' was 'option'? The folder option. This may be due to not having ...
XP Reinstall12/25/2007
  Q: is there a way to reinstall Win XP from the files where it's stored on the hard drive? I have a ...
  A: In the early days of windows (back in the win95/98 days) the computer manufacturers would place the ...
video card use12/22/2007
  Q: I have a question or two, could you please guide me here ? 1 Can you leave 2 installed video card ...
  A: You are always going to want the fastest available card and if you are buying something new today it ...
Installing XP on a salvaged computer12/21/2007
  Q: My Windows XP equipped eMachines computer experienced a catastrophic failure taking out the ...
  A: If you have replaced the motherboard (and other hardware items) on the Emachine then what I would ...
video card use12/21/2007
  Q: I have a question or two, could you please guide me here ? 1 Can you leave 2 installed video card ...
  A: Yes, you can have two video cards in your computer (especially if you want to use two monitors). ...
dvd regions12/20/2007
  Q: how can i turn my laptop i baught when i lived in america (region 1) play english dvd's??? in ...
  A: You can change the region of your DVD only twice and after that no further programming will occur ...
Cannot enter data into XP fields12/20/2007
  Q: It was most helpful (especially after I realized it actually was not dependent on IP address at your ...
  A: In any case first thing I suggest is to STOP USING THE INTERNET EXPLORER! Read my blog post about ...
XP Startup problem12/19/2007
  Q: When I start my computer, windows XP starts with a blue screen showing "Please Wait" and some white ...
  A: Sounds like your system may be infected.. with spyware/malware and/or viruses. I would first suggest ...
print spooler12/19/2007
  Q: I am experiencing problems with the print spooler (using XP home) having recently installed a new ...
  A: Are you actually getting a 'print spooler' error? Since you have pretty much done everything I ...
Mailto Link, Restrictions12/19/2007
  Q: It's been a while since I emailed you. I have XP Pro, Outlook Express 6.0 and IE 7.0. I've ...
  A: First of all STOP USING INTERNET EXPLORER as this one program is the cause of over 70% of the ...
Remove a folder login password after reinstalling windows12/18/2007
  Q: I needed to reinstall the system so I did so. I wanted to keep my files intact so i made the mistake ...
  A: There are a number of things you can try. I have included some links from forums and Microsoft ...
restoring hard drive12/18/2007
  Q: I got a virus on my computer and I tried everything including trendmicro's house call many times to ...
  A: First of all be aware of many antispyware programs that are going to provide you with 'false ...
cookies12/18/2007
  Q: "Dear Mike, where do I go to view the list of cookies on my PC in both Win XP & Vista. they used to ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS on OPTIMIZING your ...
DOS screen12/17/2007
  Q: I have just found that I can no longer access the DOS screen, it appears very briefly and then ...
  A: Your system is obviously still infected. Try performing all spyware scans from safe mode. to get to ...
drive file disappeared12/17/2007
  Q: few days back my windows file got corrupted . i formatted my OS drive & installed XP again but one ...
  A: You had a file corruption that you knew of which means pretty much anything could be happening to ...
Log file of internet connection12/17/2007
  Q: Sir, I want to know which is the log file in windows xp,which keep records of ip addresses ...
  A: Actually there are many places this is done since there are many different types of connections, the ...
DOS screen12/16/2007
  Q: I have just found that I can no longer access the DOS screen, it appears very briefly and then ...
  A: You should be able to go to the start menu and click on RUN and enter CMD and click OK. This should ...
Undoing Undisclosed recipient (UR)12/16/2007
  Q: I tried to send a group message using UR but it didn't send ( I obviously set it up wrongly) and now ...
  A: I get this sort of question a lot and as a result of this, I have created a TIPS page on my website ...
cpu fan has failed12/15/2007
  Q: cpu fan has failed
  A: This can be a serious problem if you continue to use your computer! What you are going to need to ...
OS problem.12/14/2007
  Q: . I have an hp-laptop [dv9000]. I bought it few months back.. it came preloaded with windows vista. ...
  A: You, like many, have not given Vista enough time, that is for sure, as I believe there are not ...
Photodeluxe 1.112/13/2007
  Q: I'm running WIndows XP, I love Photodeluxe BUsiness edition 1.1. Have run it for a couple of years. ...
  A: Actually this problem may be the result of a display driver update that is required for your system. ...
Mute in Media Player12/13/2007
  Q: When trying to play using MS Media Player last version, I can not hear any sound. Looking at the ...
  A: First of all I suggest stopping the use of the iNTERNET EXPLORER as it is the largest contributor to ...
sound problem12/13/2007
  Q: when i try to view youtube or any other video i get no sound ps i am a novice to computers thanks ...
  A: Youtube audio as well as many other 'internet' related sounds will come from the 'wav' volume ...
add/remove in window XP12/12/2007
  Q: i am trying to delete a program with add/remove in control panel. Add/remove page opens OK and ...
  A: At least you are attempting to uninstall the program the correct way, unlike many that go to "my ...
"Downgrading" to XP Home12/10/2007
  Q: My daughter has a Dell laptop that came with Vista. She's tried for months to make it work with her ...
  A: You aren't going to win any prizes from me with this question as I believe anyone that things Vista ...
Vista....lol12/8/2007
  Q: What a joke Vista is!.... I want to install Windows XP on my Laptop but I am not able to... I have ...
  A: There is nothing wrong with Vista! I say this because typically the reason we are stating that there ...
Windows Error12/8/2007
  Q: When I close my windows screen whether I click on the X or from the File menu the following error is ...
  A: It is most likely the cause from incomplete installation and/or the removal of various windows files ...
DVD-R read error12/7/2007
  Q: My problem is that my DVD drive reads all DVD-R's as blank even though they can be read on other ...
  A: Actually it may not just be the windows SP2 issues, I believe your system may also have a number of ...
format a pc12/7/2007
  Q: hey, I'm going to format my computer and install windows xp. My problem is to know exactly what ...
  A: Not that I am a very big fan on Norton anymore (you can learn more by reading my OPTIMIZING tip)... ...
access12/7/2007
  Q: I have a windows 2003 network with xp clients. The users hot desk, so have roaming profiles, however ...
  A: A few things to remember. First, if all of these computers are utilizing the 'network server' then ...
"windows portable device" driver12/6/2007
  Q: I just purchased a sandisk mp3 player and neither of my Windows XP computers would recognize it. ...
  A: If you are planning on using the computer that only has SP1 installed, I suggest you get it up to ...
Windows XP Pro English vs Spanish12/5/2007
  Q: I have a valid license on my laptop for Windows XP pro in English. I would now like to install the ...
  A: You will require the certificate of authenticity for EACH CD as each operating system will have its ...
Windows XP Pro English vs Spanish12/5/2007
  Q: I have a valid license on my laptop for Windows XP pro in English. I would now like to install the ...
  A: There are a few factors involved. First of all, each windows operating system cd will come with 1 ...
Startup Error In Windows XP12/4/2007
  Q: I get an error message when turning on my PC. It comes up when the desktop comes up. My operating ...
  A: It appears to me that the automatic windows updates had attempted to install and/or update your ...
no display12/4/2007
  Q: display goes off in p4
  A: You have given very little information here. If I am to understand your display is turning off when ...
Windows XP, loads programs slowly12/4/2007
  Q: Of recent weeks, my PC has been loading programs extraordinarily slowly at startup. One new program ...
  A: Yes, I believe you have hit the nail on the head on this one, with regards to the Norton 360. In ...
Question?12/3/2007
  Q: Mike I have compaq pp2140 laptop. When I boot it shows system32/configure/system file is missing or ...
  A: It appears that your hard drive/windows has become corrupt and you are going to want to perform a ...
Can't disk defragmenter12/2/2007
  Q: My computer is working okay, but I have tried to disk defragement, and it's not working. Can you ...
  A: This is a common problem when there are many malware/spyware items running on your computer. I ...
My usb port has stopped recognising my external hard11/30/2007
  Q: My usb port has stopped recognising my external hard drive and my 4-extender usb hub and my flash ...
  A: You are going to want to check your device manager and most likely remove any and all USB ...
LogMeIn - All Computers (1 filtered )11/28/2007
  Q: Further on the subject of logging into a computer which has a different IP each time it is ...
  A: As I mentioned, IP addresses are not required AT ALL for logmein to work. You do need to log in to ...
folder option11/28/2007
  Q: folder option is not shown in the windows xp
  A: My guess is that your system may be infected with numerous spyware/malware issues. I suggest first ...
LogMeIn using a non static IP11/27/2007
  Q: I have successfully setup and used LogMeIn as suggested by you recently. It really is fantastic ...
  A: The Logmein software that you install at the computer you plan on connecting to is what sets this ...
folder ooption is not comming in winxp11/27/2007
  Q: vivek this is written from India. i am not able to see my folder option in the tools tab if i am ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Can I run Windows xp?11/26/2007
  Q: I have an hp pavilion 8650c with an Intel celeron 533 MHZ processor and 256 MB of RAM. will it be ...
  A: Yes, you can install XP to this machine but I would highly suggest getting more memory (RAM) for it ...
Windows Vista Transformation Pack - Gone Wrong11/26/2007
  Q: Hey Mike, Ok so my friend found this Vista Transformation Pack online, i dont know if you are ...
  A: I would be attempting to use the windows restore method first but I can honestly say I have never ...
auto start11/25/2007
  Q: how do i set an application to auto start without having to log in once the computer powers up?
  A: If you are referring to the actual clicking of your account name when you start windows then you can ...
HP Pavillion N525011/25/2007
  Q: I have a HP Pavillion n5250 laptop. After having the electric jack fix I have not been able to boot ...
  A: You are first going to have to confirm that your system sees your hard drive. For this you will need ...
Windows installer11/25/2007
  Q: How do I un-freeze the Windows Installer box that keeps popping up. I installed Quick Books 2008 ...
  A: Quickbooks for windows, I believe, saves your information in to a folder within 'my documents'. ...
Windows installer11/24/2007
  Q: How do I un-freeze the Windows Installer box that keeps popping up. I installed Quick Books 2008 ...
  A: Sounds like the installed program did not complete properly and part of the installer is still ...
XP Log on11/24/2007
  Q: I have inadvertantly set the requirement to click on my user name to get into Windows, which I did ...
  A: As stated previously, if you do not have a password set then you are probably only noticing your ...
my hard drive!!!11/24/2007
  Q: when i start my computer i cant access my password login window. before it reaches that login ...
  A: There is a good chance your hard drive has failed and/or it has definitely become corrupt to the ...
format/restore11/23/2007
  Q: hp pavillion 7915. went to do total format and recovery. in the middle of process lost power. have ...
  A: This is a definite problem, but if you were in the process of reformatting/recovery then I would ...
Can't See Printers11/23/2007
  Q: I loaded a Canon i80 printer driver (downloaded it from Canon's website) and got it running just ...
  A: Sounds to me like you have a problem with the software driver not funtioning. You should go back to ...
XP Log on11/23/2007
  Q: I have inadvertantly set the requirement to click on my user name to get into Windows, which I did ...
  A: If you have only the one account and you do not want to have to click on the account name when you ...
No desktop icons and taskbars11/22/2007
  Q: Well this problem occured when i just turned on my PC (windows XP) and i had no desktop and no ...
  A: You can't and besides I don't believe it would do much good. Typically this is spyware related and ...
Win XP SYSTEM32\CONFIG\SYSTEM11/21/2007
  Q: SYSTEM32 \CONFIG file is missing,.I can not get into windows,past Win XP intro page. blue screen ...
  A: I suggest using the windows REPAIR installation by visiting my website at http://tpsconsulting.com ...
Task manager and11/21/2007
  Q: I am not very knowledgeable in computers and I am facing this major problem that is giving me ...
  A: Yes, there are a lot of issues still. first of all I see that you have installed the AVG ...
hidden files11/20/2007
  Q: I ran a virus check on my p.c. and i noticed that the font folder in the windows folder contains ...
  A: First of all, I would suggest you do nothing with the fonts folder, there will be many files that ...
Windos xp Folder task bar11/19/2007
  Q: One Day i was working on my pc ,accdently I cliked someware and I noticed that on Wallpaper I got ...
  A: You should be able to RIGHT CLICK on the toolbar and choose 'toolbars' and de-select the one you ...
xp home11/19/2007
  Q: I could not get into safe mode from a functional e machine running with xp home installed and no OS ...
  A: You do have a problem! The fact that you went in to the msconfig initially and set this setting and ...
Task manager and "run" disabled11/19/2007
  Q: I am not very knowledgeable in computers and I am facing this major problem that is giving me ...
  A: From looking at it, you have a lot of issues! First and foremost, I suggest you visit my website at ...
windows stop error message11/18/2007
  Q: Whenever i use quicktime player and google earth, my computer shuts down and windows stop error ...
  A: I suggest you first confirm that your system is free and clear of the spyware/malware issues by ...
Windows 2000 Professional11/18/2007
  Q: I have an older computer comprised of legacy hardware & software. The TDK CDRW5201B in it has ...
  A: Yes, any new cd/dvd burner will work. I suggest a DVD Burner as this will also burn CD's. Current ...
PC automatically restarting.11/18/2007
  Q: I normally leave my computer with Win XP on all the time and leave many programs and files open that ...
  A: I don't understand why you have such a problem in closing your programs when you are not using them, ...
WIndowns XP task bar11/17/2007
  Q: I have a problem with my windows xp task bar. One day suddenly the blue task bar at the bottom got ...
  A: Sounds like your system has most likely become infected with spyware/malware issues. I suggest you ...
Desktop problems11/17/2007
  Q: I saw another problem similar to mine around here, but mine appears to have different variables. ...
  A: Even though you have run scans, I suggest you visit my website at http://tpsconsulting.com and read ...
Remote Assistance connection over Internet11/17/2007
  Q: I am attempting to connect with another PC over the Interent using Remote Assistance. Both machines ...
  A: Forget trying to use the built in methods and utilize the free services of logmein. Simly go to ...
Folders not visible11/16/2007
  Q: recently i am facing a new problem, which is in my e: drive folders are not visible.But i can view ...
  A: If this is not something you did on purpose (hiding the files/folders) then odds are you have ...
i am get this message at the time of login11/16/2007
  Q: The system DLL user32.dll was relocated in memory.The application will not run properly.The ...
  A: Sounds like your system has become infected with (most likely) numerous spyware/malware issues. I ...
PC automatically restarting.11/16/2007
  Q: I normally leave my computer with Win XP on all the time and leave many programs and files open that ...
  A: I understand you may use certain programs a lot but the more programs you have running at the same ...
enable advanced controls11/15/2007
  Q: HI i just got a new Emachine PC XP SP2 the trouble is when i try to record with my pc mic i have to ...
  A: I would probably be going to the device manager and removing the sound devices completely, ...
PC automatically restarting.11/15/2007
  Q: I normally leave my computer with Win XP on all the time and leave many programs and files open that ...
  A: Although I do recommend people leave their computers turned on if you are connected to a highspeed ...
Answer This Please lol11/14/2007
  Q: How do you wipe the hard drive and reinstall windows. I just need to rid of everything off the ...
  A: What I suggest you do before you go and 'reformat' your system is visit my website at ...
CTRL+ALT+DEL in Windows XP11/14/2007
  Q: I have problem in my labtop. I restore the windows XP, but when i press button CTRL+ALT+DEL "window ...
  A: If you have just reinstalled windows, you should first make sure you have completed any and all ...
windows root/system32/hal.dll. file missing11/13/2007
  Q: please advice how do I solve this ploblem. I was formatting my desk top when this happened half way ...
  A: I suggest checking your memory (RAM) and possibly re-seat it, or simply try running on only one of ...
XP Startup11/13/2007
  Q: I currently run off of a Gateway laptop operating with XP Home Edition. When I started this evening ...
  A: Sounds to me like the hard drive has failed and is not being read in the system setup. Best thing to ...
XP Startup11/13/2007
  Q: I currently run off of a Gateway laptop operating with XP Home Edition. When I started this evening ...
  A: Try restarting the computer and right after you power it up, start to press the F8 key. This should ...
No boot-up11/12/2007
  Q: I recently put in a new Motherboard (AMD Dual-Core) with an AM2 socket, a new ATI Radeon X1650 ...
  A: This was my point about the CMOS/BIOS settings, you will first need to be sure that the bios detects ...
No boot-up11/11/2007
  Q: I recently put in a new Motherboard (AMD Dual-Core) with an AM2 socket, a new ATI Radeon X1650 ...
  A: You are on the right track as far as going in to the system setup. If you are using a SATA drive for ...
Yahoo Messenger Refuses to Instal11/11/2007
  Q: Have been trying to instal Yahoo messenger on my toshiba laptop with windows xp....The yahoo ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
MAKING LABEL FOR CD DISC11/10/2007
  Q: Need to know how to put my pictures on my cd disc. have disc made but can't get picture to go on it. ...
  A: There are many cd lableing programs availalbe and some software even come with some lables you buy. ...
Windows installation11/10/2007
  Q: I am running windows home edition which was installed when I purchased my laptop. I have tried ...
  A: There could be so many reasons why this may be happening, especially since you say you have already ...
color on monitor11/10/2007
  Q: My screen suddenly went to purple and green and I cannot adjust it. Is my monitor ready for the ...
  A: Well from the sounds of the colours you are getting it does sound like a monitor but just in case ...
Renaming in XP Pro11/9/2007
  Q: I am hoping you can help me. I have a pc running windows XP pro and it's on a domain. I'm going ...
  A: Before you start calling the previous person an 'idiot' when the system was working and now it ...
auto shut down11/8/2007
  Q: i am using xp sp 2. i want that the pc goes off at a certian time, even if i am loged in as guest. i ...
  A: There is no program within windows that will actually turn off the computer, other then creating ...
taskbar problem11/8/2007
  Q: hai sir i have a problem regarding with task bar.. some time it is going on hide and some time it is ...
  A: It sounds to me like you have the taskbar set to autohide. Whereas it will disappear when you move ...
recover encrypted data11/7/2007
  Q: i am very angry of win xp and i can't receive any answer from it's poor and unusable support. i ...
  A: I hope the following links from the microsoft support page will be of some help: ...
Problems with desktop11/5/2007
  Q: I have no idea what happened, but all of a sudden when I start up my Windows XP, I get the desktop ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
Switching on Sleep mode in Win2K Server11/5/2007
  Q: I have installed Win2K Server Family, intending to use this PC as a Server, controlled from my ...
  A: A server is built to SERVE not Sleep.. sorry this is not something you can do, nor should you as a ...
Xp Folder option11/5/2007
  Q: Hallo, In My pc win xp SP2, Folder option was not working
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Lock or Disable a folder but contents can be accessed11/4/2007
  Q: Sir, Please tell me that can I lock or disable a folder in Microsoft Windows XP through registy ...
  A: This is not something you can do within windows XP, however what I would suggest you do is invest in ...
Missing .DLL files11/3/2007
  Q: This question is for a friend who has a laptop Toshiba Qosmio G35-av650. When he turns it on, a ...
  A: There really may be many issues with the computer, from the hard drive itself physically not working ...
ports11/1/2007
  Q: I’ve got a problem that I think has something to do with ports. I can’t download some programmes ...
  A: You wouldn't be the first person that has 'thought' their computer was pretty clear of the ...
ports10/31/2007
  Q: I’ve got a problem that I think has something to do with ports. I can’t download some programmes ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
Slow laptop10/31/2007
  Q: Laptop is slow. There are no viruses. Using Windows XP Professional and high-speed internet.
  A: You say there are no viruses, and you may be right, but malware and spyware in my opinion is just ...
Installing new version of MS Office Pro10/30/2007
  Q: I would like to install a new version of MS Office. Do I need to uninstall the old version or can I ...
  A: You are actually best to simply install the newer version and wait for the prompts as it will ask ...
avpo.exe application error10/30/2007
  Q: when I am start windows-xp than show avpo.ere application error
  A: This is a virus (trojan horse file) and you should clean your system immediately. I suggest visiting ...
Computer goes to DELL screen only!10/30/2007
  Q: I turned my laptop computer on and received this error message. "<windows root>\system32\hal.dll is ...
  A: There could be a very good chance your hard drive has failed. What you are going to want to do is ...
error message - non fatal10/29/2007
  Q: I recently purchased a used Acer Aspire 3000 laptop with Win XP pro installed. When I boot I get 5 ...
  A: With any new computer these days, they come pre-loaded with a lot of junk that only slows down your ...
Right click on c drive10/28/2007
  Q: When i try to right click to open c drive, in the first line unusual text appears instead of OPEN. ...
  A: Not quite sure where the problem is, since RIGHT CLICK on any windows computer WILL open a menu in ...
windows xp factory preset....10/26/2007
  Q: Ok, What I want to know is how to set a Dell Dimension Desktop computer running Windows XP Home, ...
  A: You bought a DELL... most likely for the tech support so why not give it a try! Sure you don't want ...
wipeing out a comp.10/26/2007
  Q: i have decided that i just need to wipe it out are restart like new with the disk that came with it, ...
  A: First of all 'wiping out' or 'formatting the hard drive' would be the same thing as this completely ...
Control Panel: Printers10/25/2007
  Q: Is there a way to temporarily move a printer out of "Control Panel: Printers" to either a folder or ...
  A: My suggestion would be to have only the printers in the list that are active and delete the rest ...
Dell bad pbr10/25/2007
  Q: I am frustrated and dont know what to do...Okay I have a dell inspiron with windows xp... It is one ...
  A: You are not alone on this one.. Dell is pretty famous for this as you can learn from the link below ...
Computer start-up problems10/25/2007
  Q: Last weekend I inserted a thumb drive into my computer to download some Word document files. When I ...
  A: There are many issues that could be causing this problem. The fact that without the thumbdrive it ...
explorer.exe10/24/2007
  Q: yesterday i was enjoying my windows like always , switching between my user and my broths' , ...
  A: You have at least one known virus and so if you can get to safe mode and get some scans done then ...
Application Error10/24/2007
  Q: when i logon into office DSL network this error shows i.e. Avpo.exe Application Error (using Xp,2.67 ...
  A: This is a known virus which you can learn more about here: ...
Photodeluxe Business Edition 1.010/24/2007
  Q: I recently downloaded SP2 and now my PD BE 1.0 no longer works. I can bring it up but once I do ...
  A: Any service pack is considered a major upgrade to the operating system and as a result, it is quite ...
right click autoplay10/23/2007
  Q: i want to know how to change the setting of the autoplay option.. wen i double click on the ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
Taskbar empty10/22/2007
  Q: While running Win XP somehow I got the icons (running windows) to disappear from the taskbar. I ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read the TIPS page on ...
Background Display10/20/2007
  Q: I used to be able to put anything I want on the desktop background. Now, its a solid blue color and ...
  A: There are a number of things you are going to need to check. First of all if you RIGHT CLICK on your ...
Windows XP Blue Screen10/19/2007
  Q: We are operating on Windows XP. We have been printing on an HP Laserjet and just added an HP Color ...
  A: Sounds like your problem may be not necessarily 'driver' related but 'memory address' which would ...
how to change date in win xp10/19/2007
  Q: sir i would like to change date format from mm/dd/yyyy into dd/mm/yyyy in windows xp operating ...
  A: To do this you will need to go to the control panel. (start menu/control panel) and click on the ...
XP Home desktop view10/18/2007
  Q: One morning, clicked on the computer and the usual desk top view with all the icons was different. ...
  A: Without knowing exactly what it is you are looking at, other then trying the 'right click' on the ...
XP Start - All programs10/17/2007
  Q: I accidentaly erased ALL programs from my START - ALL PRORGRAMS list in Windows XP. Is there a quick ...
  A: I might suggest you perform a windows 'repair' installation which you can learn how to do this ...
Windows XP (OS)10/17/2007
  Q: I have an oldSony Vaio laptop that has XP on it. The problem is the administrator password to launch ...
  A: There are a couple of places you should go for this. First I have included a link to a search result ...
How can I change Media Center's default location for VIDEOS10/16/2007
  Q: I would appreciate your help with how I can change MCE's default location for VIDEOS. Eshell.exe ...
  A: this is the default location and according to what I have read and am reading, the only possible way ...
Boot cd10/16/2007
  Q: Wanting to ask u if u know the link to setting up a boot cd that I found on the internet about 1 ...
  A: Have you tried UBCD for Windows? http://www.ubcd4win.com/downloads.htm Also you may want to check ...
installation error10/15/2007
  Q: I hope you can help me. I have a HP Pavilion a257c computer using Windows XP. home ed. I recently ...
  A: In most case the error itself and the code along with it won't make any sense because basically ...
Create index in word10/15/2007
  Q: Mike; I have looked at the help file in order to create an index. I do not understand what they are ...
  A: I hope the following links will be of some help for you. These are found through the microsoft ...
How can I change Media Center's default location for VIDEOS10/15/2007
  Q: I would appreciate your help with how I can change MCE's default location for VIDEOS. Eshell.exe ...
  A: I believe the question has been answered, if you are wanting to 'search' then go to the normal ...
Windows repair10/14/2007
  Q: I am trying to "repair" XP but, as you probably know, repair is not possible due to the "current ...
  A: Not sure where you are reading about the repair process but I suggest you visit my website at ...
How can I change Media Center's default location for VIDEOS10/14/2007
  Q: I would appreciate your help with how I can change MCE's default location for VIDEOS. Eshell.exe ...
  A: From within the windows media center .... Settings->TV->Recorded TV->TV Storage->Storage Location ...
audio device on Windows XP10/12/2007
  Q: I was deleting all programs on my computer that were (or I thought were) superfluous, however I ...
  A: First of all, you shouldn't be doing what you have been doing... I guess you already know that by ...
Computer10/12/2007
  Q: how are you going? I am the girl from Australia who you told about the google docs stuff. Thank you ...
  A: .girl from Australia :-) I believe the following link will come in quite handy now that you are ...
bootup10/11/2007
  Q: my monitor goes off and remains on standby light after the windows xp logon screen appears during ...
  A: Sounds like quite possibly the display driver is not functioning correctly. I suggest you visit my ...
hp internet illuminated keyboard10/11/2007
  Q: Greetings, Mike. I've been troubled by a problem involving my keyboard. The internet part at the ...
  A: First I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on VARIOUS ...
Computer10/10/2007
  Q: how are you going? My name is Christina and I live in Australia. Thank you for taking the time to ...
  A: (in Australia), this is Mike (in Canada)... Yes I believe I can help.. not so much with the problem ...
Trouble loading webpage using shortcuts on the desktop10/10/2007
  Q: I'm experiencing trouble when trying to start a website from a shortcut on my desktop. Internet ...
  A: Suggestions... stop using the Internet Explorer.. by far this is the worst browser to use as it is ...
Drop down menus in vista10/9/2007
  Q: All of a sudden my drop down menus stopped working. When I click on the arrow the menu opens but ...
  A: First try restarting your computer, then making sure you have all the available windows updates, ...
Operating System Error Message Received While Installing MSN10/9/2007
  Q: MSN tells me that an error message that I received while installing MSN is due to a problem with my ...
  A: More suggestions... sure.. get rid of mcaffey and install avast antivirus (available through my ...
Question in google search engine10/9/2007
  Q: I use this website www.google.com almost everyday. The problem is that when I type in 'sap' in the ...
  A: What you are going to want to get are a number of anti-spyware and anti-malware programs to clean up ...
hi10/8/2007
  Q: In my pc When I go to Start-->Run and type cmd, DOS opens up really fast but then closes in less ...
  A: There are many issues that could be causing this. First of all, you are using windows xp? If you are ...
registry and file extentions10/7/2007
  Q: i blocked a hijack with ad-aware se plus and doing so the registry was made corrupt. i can not open ...
  A: Not sure when you say you 'blocked' a hijack since you want to REMOVE and not block and/or ...
Operating System Error Message Received While Installing MSN10/6/2007
  Q: MSN tells me that an error message that I received while installing MSN is due to a problem with my ...
  A: Most of the time you will have troubles installing something due to the fact that your computer is ...
No volume on computer10/5/2007
  Q: I'm running Windows XP and, like Allan H., all of a sudden I have no sound. I tried the fix advice ...
  A: I would be going to the device manager first to see if there is any sound device and whatever is ...
display properties10/4/2007
  Q: All tabs are present in the display properties window, but, alas the functions will not work. Also ...
  A: Sounds like you may have a case of spyware/malware issues that you should first clean up and then go ...
dvd burner/window medial player10/3/2007
  Q: i newly fitted a new dvd writer/rewriter into my computer(window xp sp2)but my window media player ...
  A: There are a number of things I would suggest, first of all make sure you have completed any and all ...
forgotten administrator password10/2/2007
  Q: How do I reset my administrator password?
  A: You have a real problem here.. since this is something you should never do because of the fact that ...
I have a problem in my PC10/2/2007
  Q: I have a PC with Pentium 42.66,with 945G chipset,HDD 80gb,and with Window XP SP2. Sir , i have a ...
  A: You have at least one known, pretty nasty spyware/malwre component running which in my opinion acts ...
Printer Sharing10/2/2007
  Q: I HAVE SET A NETWORK WITH TWO COMPUTER. NOW I WOULD LIKE TO SHARE THE PRINTER. HOW CAN I ...
  A: I believe the following link from microsoft support should make it quite simple: ...
C drive misisng10/1/2007
  Q: My C and D Drive is missing from My computer pls give me some advice to bring it back on My computer ...
  A: Sounds like a number of things, mostly related to spyware/malware issues that have corrupted your ...
Website Design query10/1/2007
  Q: I'm not sure if this is your area but I would like to make up a simple website to promote affiliate ...
  A: Pretty much any website you build, if you want to get it known you are going to want to 'invest' in ...
fonts size9/30/2007
  Q: I am going to change the video card into a better one - a PCI 256 meg. Currently I use an old one, ...
  A: You are always best to go to the highest resolution that your monitor can handle, especially with ...
Computer9/30/2007
  Q: how are you going? Thank you for taking the time to answer my question. Every time I write something ...
  A: I have included some links from the microsoft support page which should help you: ...
Playing a DVD from cd from9/30/2007
  Q: I have windows 98 SE I have a lapdop with cd rom drive I can play a CD but when I put a DVD in drive ...
  A: What part of this do you not understand? If your drive is NOT a DVD drive then how do you expect to ...
Playing a DVD from cd from9/29/2007
  Q: I have windows 98 SE I have a lapdop with cd rom drive I can play a CD but when I put a DVD in drive ...
  A: First of all your laptop cd drive won't play a dvd unless it is a cd/dvd drive. You will want to ...
How to display of Guest Icon, after restarting9/29/2007
  Q: After I restart my computer (Windows XP OS) I would like my computer to display Guest icon and also ...
  A: What you are going to want to do is go to the control panel (start menu/control panel) and then ...
xp install problem9/29/2007
  Q: Problem: Win XP Home would not install on my IBM Netvista(P4), but would on my Dell Dimension(P2). ...
  A: If windows could not install it is likely that it recognized incompatibilities within the hardware, ...
XP freezes for 10 seconds while opening document or link9/28/2007
  Q: I have a similar problem - and it is certainly not related with defragemntation (I did it). Once I ...
  A: If you have read all of my follow ups then you should have read the part where you should visit my ...
Home Network9/26/2007
  Q: I have 2 computers connected to each other via a CAT 5 cable, One of them serves as the gateway to ...
  A: If you haven't already read the microsoft support pages on home networking, is suggest you do as ...
My Computer Administrator seems to be missing?9/26/2007
  Q: 9/26/07 What can I do to get onto my P.C. without logging on with my password? My problem started ...
  A: Hopefully you now understand the importance of not 'changing things' without the knowledge of what ...
Invalid Floating Point Operation9/25/2007
  Q: I recently received this error after I re-booted my HP computer into its original factory defaults. ...
  A: My guess is first of all, your computer is in desperate need of a clean up from the malware/spyware ...
Missing XP control panel9/24/2007
  Q: How can I restore Windows XP control panel? Can't seem to do it even from Administrator Safe Mode.
  A: Sounds to me like your computer is, or has been infected with a number of viruses/spyware and ...
xp my recent document9/24/2007
  Q: i want to ask abount , how i can trace my recent document that found in start menu , and is there ...
  A: I am not sure when you say that you want to 'trace a recent document' as your 'recent documents' ...
spi ware pop up9/21/2007
  Q: I have this api ware program that comes on my computer all the time saying I have a vires or spy ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
New HD9/20/2007
  Q: I purchased a new HD and I was wondering what is the best option to transfer all my data to the new ...
  A: Look no further then Acronis True Image home which you can purchase and download online.. well worth ...
shared printing9/20/2007
  Q: DONE THE FOLLOWING 1.SET THE VISTA TO SHARED PRINTING VIA CP ETC 2.SET THE SHARE NAME ON BOTH ...
  A: Your network name must be the same, but the processors (computer name) must be different, otherwise ...
forgot9/20/2007
  Q: Pls help " i had forgotten the administrator's account password that's why i m unable to login in ...
  A: I have included a few links from the microsoft support pages which will hopefully help you. ...
Windows XP logoff issues.9/19/2007
  Q: I just ran Radia S/W upgrades and Windows security patches on 2 Dell Optiplex GX270's. When I try to ...
  A: I suggest a number of things, besides trying the system restore (going to the point just before you ...
lost control panel9/19/2007
  Q: After deleting some spyware (with windows defender & Ad-Aware Se personal), my control panel has ...
  A: I suggest you first try doing the things I mention from my OPTIMIZING tip which you can read through ...
No icons or task bar9/17/2007
  Q: I'm on a corporate network. One user attempts to log in and gets no icons or task bar, and pressing ...
  A: Obviously the profile is still around... get this user to create an entirely new profile. Without ...
Internet Database9/15/2007
  Q: Where do you turn off this option?
  A: I'm not quite sure what you are referring to and feel you may be seeing some pop up due to ...
temp2.exe9/11/2007
  Q: when i start my pc it always show me temp2.exe error. some time it come during my work . plz tell me ...
  A: What you have are remnants of spyware that has either been half installed or half removed. Either ...
Home Network9/10/2007
  Q: I have a home PC and laptop that is connected to the internet using a wireless router & modem. I ...
  A: You do not need to do what you have done. Quite simply, the printer is connected to the desktop. ...
windows file protection9/10/2007
  Q: Yesterday when I was doing disk clean up, the defragmented files were checked off under clean up so ...
  A: Unfortunately when you start defragging your hard drive through the windows method, it isn't very ...
word perfect9/9/2007
  Q: For the past month, I am having exteme difficuly printing from Word Perfect 10. I have only one ...
  A: I am guessing your system may be infected with numerous spyware/malware issues, which will cause ...
media player9/8/2007
  Q: I have xp media center 2002 and I found something from you saying if I do all the windows updates ...
  A: You should go to the windows updates and perform all updates, not just the recommended ones as you ...
Missing Favorite Places9/8/2007
  Q: My favorite places are missing. I can log on my wife's machine and all is well with my favorite ...
  A: When you say your favorite places, I will assume you are referring to your favorites. Note that if ...
Music match Jukebox 109/6/2007
  Q: Runtime Error. Program C:Program filesmusic matchMusic match Jukeboxmmjb.exe. Abnormal Program ...
  A: First of all you must undertand that music match jukebox is a form of spyware and each and every ...
dvd rom not working9/5/2007
  Q: dvd not detecting any disc
  A: Other then the spyware/malware issues that may be causing problems which I would suggest you visit ...
outlook9/5/2007
  Q: i have a network user that has full access to his home folder on the server and he is also a local ...
  A: I would be checking the security settings within the outlook and see what the server settings are ...
XP Home security issue9/3/2007
  Q: I appreciate your time here. I have a Tower PC and a laptop PC (both running XP Home), and an ...
  A: There are times when you will find yourself going in circles and getting more and more frustrated. ...
USB Flash Drives9/2/2007
  Q: How safe is it to use the USB Flash Drive for storing photographs
  A: First of all let me say that as an existing client of mine, you would be better to email me directly ...
Taskbar disappears9/2/2007
  Q: As soon as WinXP boots so task bar disappears, i havn't made it autohide.
  A: Your system is most likely infected with numerous spyware/malware issues. I suggest you visit my ...
Blue Screen9/1/2007
  Q: I have a Toshiba lap top running Windows XP Service Pack2 home edition. When I turn my computer on ...
  A: It sounds to me like you may have some serious problems, such as a cpu failure and/or the cpu fan ...
Power Options8/31/2007
  Q: I have recently re-installed XP Home. Previously I was able to set the Monitor to go off after ...
  A: If you haven't changed anything in the system setup(bios) settings then you probably don't need to ...
Windows doesn't recognize any new hardware8/31/2007
  Q: Hey there, I've got a similar problem to the one john had. I bought a new iPod but windows doesn't ...
  A: It sounds as though you have done pretty much everything I would have suggested to try, including ...
Internet shortcut from desktop8/30/2007
  Q: I add an Internet shortcut (to Yahoo for example http://www.yahoo.com ) to the desktop but when I ...
  A: I would be deleting the shortcut and try performing to create a new one by visiting the website and ...
remove XP from my compjuter...8/30/2007
  Q: .. i hope you all are fine. i just wanted to remove windows XP from my compjuter and to reinstall ...
  A: If you have been having troubles and want to perform a full installation then you should be starting ...
about windows xp error8/30/2007
  Q: I am using Windows XP SP2 OS. Due to virus 2 or more windows files were removed or currupted. Now ...
  A: I would most likely be performing a windows repair installation which you can learn how to do by ...
Windows XP "Media Center" edition...8/29/2007
  Q: Mike: I recently bought a Hewlett-Packard Pavilion a1330n Media Center computer at a thrift store ...
  A: If you have a full version of windows xp pro then by all means, install it, noting that you must ...
can no longer log in8/29/2007
  Q: I've an old laptop I used at work. Had it at home use only for a year. Yesterday, tried to set up ...
  A: If the laptop was initially installed to log in to a domain, then by removing all the domains, it ...
my documents not acessable8/29/2007
  Q: plz help me wid the following. THE PROBLEM: i just formated my c: drive and reinstalled windows ...
  A: You do have a problem here... as you should have removed any password protection before reformatting ...
windows error8/28/2007
  Q: I get the following message appear when I try to open various items such as add/remove programmes, ...
  A: It appears you have a virus and/or spyware/malware issues that have caused this. Eventhough you have ...
Change Virtual Memory, OK?8/28/2007
  Q: I have a new laptop (1 year old) and it works kind of slow when it comes to opening programs, etc. ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
temp2.exe8/27/2007
  Q: when i open my its showing tht "temp2.exe has encountered a problem and needs to close." and after ...
  A: this sounds like some spyware/malware issue that has either not completely been deleted or is half ...
XP Dual Boot Removal8/27/2007
  Q: I have a computer with XP installed twice in the same hard drive, same partition. Everytime it boots ...
  A: What you are going to want to do is first take note of which version you choose as the one to boot ...
Rundll problem8/27/2007
  Q: I just installed Norton and on start up I get this msg Error loading C:\WINDOWS\system32\bnoispx.dll ...
  A: Unfortunately the problem you have may be from many issues. Therefore since you were installing ...
CD/DVD drives8/26/2007
  Q: Please can you tell me how to get the above drives working properly again. When I insert a dvd movie ...
  A: I suggest installing the dvd program again. I personally use Cyberlink Power DVD which came with my ...
Windows XP does not detect my mp3 player (creative Zen)8/24/2007
  Q: I am also pretty handy with computers and XP, but I'm not sure where to go now with this problem. My ...
  A: I believe if you check the creative website knowledge base as I have found this: ...
ie error message8/23/2007
  Q: Recently I began having problems with IE 6. Sometimes when I close out a window, I get the ...
  A: First of all you say you are up to date with windows updates and service packs and yet your problem ...
enclosure, do not detec usb device8/23/2007
  Q: Because my enclosure USB is not detected by my operating system, it is a question of connecting but ...
  A: I'm sorry but I am not quite sure what the question is. I believe your usb device is not being ...
Windows XP8/23/2007
  Q: I hook a scale display to a serial port on a PC running XP. It also has a USB mouse. When the PC is ...
  A: Since the mouse is USB, I suggest unplugging it until the system is booted up, with the scanner ...
Windows folder listing sort8/22/2007
  Q: I have exactly the same problem as you addressed here: ...
  A: You have two options from what examples you just gave. The first would be to realize what it is you ...
Keyboard attachment detection8/22/2007
  Q: I would like to know that how can we detect that a keyboard/mouse or any other hardware device is ...
  A: If you are plugging in a keyboard and mouse to the ps/2 plug on the back of your computer, then when ...
Reformat WinXP8/22/2007
  Q: My Toshiba notebook which is running on Windows XP came with a Recovery CD. What do I need to do if ...
  A: That recovery cd is for the purpose of restoring your system back to the way it was when you first ...
reinstall windows8/21/2007
  Q: Hey dude, uhm i got a dell computer with windows vista atm and i want to install xp on it i can ...
  A: Umm dude, you bought a Dell, so why not try using their tech support!... that being said, since you ...
scheduled tasks8/21/2007
  Q: when I go to accessories-system tools to set scheduled tasks, the scheduled tasks name does not ...
  A: I suggest you first confirm that you have completed any and all available windows updates. This will ...
start up8/20/2007
  Q: when i restart my computer it stop before it loads window it may take or 5 MI before it start can ...
  A: I am not sure if you are saying it takes a long time to load or that it does not load at all. ...
USB Drivers8/20/2007
  Q: my compaq laptop has four usb ports and none of them worked when i tried to connect my mass storage ...
  A: You should be checking your device manager (right click on my computer then select properties, then ...
Internet connection8/19/2007
  Q: I've been dealing with this problem for a while. First I got a large number of viruses mostly ...
  A: There is no doubt too many issues for you to try and tackle on a dial up connection in the first ...
hi8/19/2007
  Q: shot a small request please when you answer specify the software name that you feel most suitable or ...
  A: Firstly I have never heard of nor used Genie Backup Manager. I suggest using Acronis True Image ...
WinXP Pro booting from slave unit instead of Master drive8/17/2007
  Q: WinXP Pro boots up without any problems from a newly installed and partitioned C:\ drive. But when ...
  A: You are going to have to first check the drive jumper settings (which I suggest should be set to ...
New hard drive installed for dell inspiron 86008/16/2007
  Q: I have two inspiron 8600's. One of the hard drives has died. I picked up a CMS Easy Bundle 120gb ...
  A: As I am not quite sure how you did the data transfer, you probably are missing Master Boot Files. ...
Not Satisfied8/16/2007
  Q: I was looking for a specific problem and I was led to your site. Howaever your site is large I ...
  A: Part of fixing things quite often means 'reading' and so it is quite possible that in most cases you ...
windows folder options8/16/2007
  Q: when i try to open any folder instead of opening the folder it goes in to search mode . i the folder ...
  A: Sounds like your computer has been infected with a number of spyware/malware components. I suggest ...
Go From Single HD to RAID58/15/2007
  Q: I have a Win2003 server with everything on one drive (C). It has a RAID5 controller card so I'd ...
  A: This exact thing, on a server, no, but I have set up a raid. So long as you backup your settings as ...
path8/15/2007
  Q: How are you? I would like to ask you how to include something in the path of my Win XP. I installed ...
  A: sounds like this program is actually for an older version of windows since there would be no point ...
Go From Single HD to RAID58/15/2007
  Q: I have a Win2003 server with everything on one drive (C). It has a RAID5 controller card so I'd ...
  A: I believe the following links should be of some help for you: ...
compress8/14/2007
  Q: whats your opinion on compression on c drive in win xp whether it be just for the drive or ...
  A: Absolutely not.. stay away from compressing this sort of thing, other than the email database, you ...
game8/13/2007
  Q: How can I get a windows 95 game to play on Windows XP?
  A: In all likelyhood you may not be able to, however you may want to try the compatiblity settings of ...
Double systems installed8/12/2007
  Q: I just had a problem with my Windows XPSP1 due a program failure. It wouldn't allow me to reboot the ...
  A: To first remove the issues on boot up, you will want to edit the boot.ini file. to do this RIGHT ...
Temp2.exe Error8/10/2007
  Q: Temp2.exe Pops up every time i bootup? and this is a new XP installation?
  A: Sounds like your computer is infected with spwyare/malware issues. I suggest visiting my website at ...
services.exe every 60 seconds8/10/2007
  Q: services.exe comes on every 60 seconds and runs my cpu at 100%. I think winlogon.exe process is ...
  A: I'm not sure you even read my first response to your problem, since I mentioned how many of the ...
Hard drive8/10/2007
  Q: How do I delete my hard drive? I have windows XP Proffesinal and it's my lap top.
  A: Hold on a moment.. you must understand 'deleating' everything on your hard drive will mean ...
ActiveX8/9/2007
  Q: It's been a while since I last emailed you. You have been a big help previously. Suddenly my ...
  A: Well if you have asked me a question before then you know I will send you off to my website ...
boot seqence8/9/2007
  Q: Using Windows XP Pro SP2 On boot up a screen that has a count down clock running and provides for ...
  A: You are going to want to RIGHT click on MY COMPUTER and select PROPERTIES and then click on the ...
Games8/9/2007
  Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ...
  A: If you check back on all of these messages, I believe you will find the first thing I suggestes was ...
Windows repair.8/8/2007
  Q: Can I ask you again about re-installing etc. As I mentioned, I have been expecting to have to ...
  A: Yes, the tip is there, in the TIPS labled VARIOUS win xp tweaks . Here is a direct link ...
Games8/8/2007
  Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ...
  A: No, I don't believe you quite understand. The programs that I have on my SOFTWARE/SUPPORT page are ...
Games8/7/2007
  Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ...
  A: I suggest you check to make sure you have the latest versions of everything, including java ...
Internet Security8/7/2007
  Q: We have just discovered that our 2006 Norton is expired by several days. Is there a system that you ...
  A: When you ask if I can provide, I can not tell by your name only if you are an existing client of ...
services.exe every 60 seconds8/6/2007
  Q: services.exe comes on every 60 seconds and runs my cpu at 100%. I think winlogon.exe process is ...
  A: The problem unfortunately is due to malware/spyware running on your system. As much as you may have ...
cdrom problems8/6/2007
  Q: CDROM WILL NOT READ DISK it was workinig fine earlier, and it just quit.
  A: I might suggest trying another disk, both a music and a data to see if the player is completely dead ...
Red X icon at the tray beside the clock8/6/2007
  Q: I want to get rid of the red x icon besides the timer in the right hand lower tray and not just hide ...
  A: Yes, you do need the help of some anti-spyware scans, quite possible a registry cleaning device, and ...
problem in right click menu8/5/2007
  Q: I have windows xp installed. Due to generic.backdoor.u trojan the right click menu in my computer on ...
  A: First of all you must remove registry mechanic as this is nothing more then spyware/malware. It will ...
Windows repair.8/4/2007
  Q: Can I ask you again about re-installing etc. As I mentioned, I have been expecting to have to ...
  A: Please visit my website at http://tpsconsulting.com and then visit the TIPS page where you should ...
all programs list incomplete8/4/2007
  Q: Mike. Maybe you can help me with this issue. When I go to Start/All Programs the list I get is an ...
  A: Other then the obvious cleaning and ongoing maintenance from the spyware/malware issues. you may ...
windows xp8/3/2007
  Q: i can't install any updates. also when you shut the pc down and hit restart, it shuts down , saves ...
  A: Sounds like a case of too many malicious issues on your system. I would be first visiting my website ...
XP problem8/3/2007
  Q: When running Norton Windows Doctor it throws up an error message stating cannot access ...
  A: Unfortunately over the years, Symantec products have become quite bloated with the services they ...
Disk Defragmenter8/2/2007
  Q: I have Windows XP Pro - When I try to run Disk Defragmenter it states that it cannot start. Also ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
Deleting Windows Partition7/31/2007
  Q: My laptop crashed while using Windows Media Center and I installed WinXP sp2, since i did not have ...
  A: There is a way... what you are going to need to do is RIGHT CLICK on mY COMPUTER and then select ...
Software Compatibility w/Win98/Xp/Vista7/30/2007
  Q: I have software that is compatible w/Win 98 and I got it to install on XP and Vista too and it ...
  A: Unfortunately you are witnessing what they mean by 'compatibility' and yes, although some programs ...
Sandboxie7/29/2007
  Q: I have downloaded and am using something called Sandboxie.It is supposed to protect one from ...
  A: Yes I am familiar with the program.. Although it does work, you must remember that anything you put ...
dual core support7/29/2007
  Q: 9ghz oc 2.03ghz but at the moment it has windows 98 on it i plan to move to xp but no further is ...
  A: Nope, not sure where you heard this but you can read for yourself, from a link back in 2005 from ...
Convert Dynamic Disk To Basic7/29/2007
  Q: I use Windows XP SP1 on a stand alone PC. Previously i had converted my type BASIC hard disk to type ...
  A: The first thing you are going to have to do, even though it sounds like you are actually going to be ...
laptop7/28/2007
  Q: On my desktop computer when I go to a forum that I frequent the page comes up fine and fresh. My ...
  A: My suggestions would be to STOP USING IE! Read my blog entry here: ...
WORD2000 on WinXP7/27/2007
  Q: The PC is WinXP, with WORD 2000 installed. Many times when trying to open WORD, we get an error msg ...
  A: Sounds to me like the shortcut/links to the word program have become corrupted. You should be able ...
Login Name7/27/2007
  Q: I am a tech at a local school district. All of our computers are on a domain. There are times when ...
  A: I believe what you are going to want to do is visit my website at http://tpsconsulting.com and read ...
NTLDR is Missing7/26/2007
  Q: Pentuim 3: 'NTLDR is missing press alt del ctrl' etc. Goes round in circles with this. Tried Windows ...
  A: It appears that your operating system (windows xp or 2000 since it uses the ntfs nt filesystem) is ...
outlook express7/26/2007
  Q: I have an email that is stuck in outlook express. I want to take out outlook express and then reload ...
  A: Actually there are a few things you can do. First, simply check your OUTBOX and delete any and all ...
agents7/25/2007
  Q: is there such a thing as an agent for production companies? someone who will pitch your TV show or ...
  A: You have given me many great ideas... about this sort of thing, but as far as I know there isn't ...
Windows XP home7/25/2007
  Q: My client recently switched from Nortel VPN with Citrix to Aventail Smart Tunnel with Citrix. Now ...
  A: If you do not require a dial up connection and one has been in stalled (by some software such as ...
hard drive space7/25/2007
  Q: I have only 3GB leftin (C) drive and 49GB in backup(G) how do I access this storage and use it in ...
  A: You are going to want a program call partition magic (http://www.partitionmagic.com) as this will ...
SHortcuts& email links7/23/2007
  Q: When clicking on website shortcuts on the desktop "nothing" happens and again a website address ...
  A: I would first suggest you visit my website at http://tpsconsulting.com and read the TIPS page on ...
Off line browsing7/23/2007
  Q: I am unable to view web pages in off line that i have viewed in online. I am using Firefox browser. ...
  A: I would first make sure you have the latest version of the browser and then go to the their support ...
install7/23/2007
  Q: For some reason, I need to delete the HD and need to reinstall the software. My PC is XP, HP media ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page. The tip you want ...
Windows backup7/21/2007
  Q: I want to use Windows Backup, which does not come installed on my XP computer. I got out the Windows ...
  A: I'll say this one more time... the windows backup sucks.. and it will not back up your registry for ...
Advanced Configuration and Power Interface7/21/2007
  Q: I am trying to upgrade to vista on my new custom built computer. When i try to install it i get this ...
  A: The settings you need to change are within the system setup which you get to by pressing the DEL key ...
XP print spooler problem7/21/2007
  Q: I have a dos program that I need to run under XP. The program itself functions properly except when ...
  A: This program was not written for XP therefore you have a very good chance the program will not ...
no driver detected for USB port7/20/2007
  Q: My daughter bought a 1 GB/Go Digital audio player Go Gear MP3 and WMA with voice recording ...
  A: If you have tried the USB ports on the back which would be the ones directly connected to the ...
Windows backup7/20/2007
  Q: I want to use Windows Backup, which does not come installed on my XP computer. I got out the Windows ...
  A: Trust me, you don't want it! Not only did Microsoft really lose a lot of trust with their backups ...
windowsxp professional log in problem7/20/2007
  Q: my windows xp professional operating system logs itself immediately after after putting the log in ...
  A: If you are already entering a password, then I am not quite sure what the problem is, since the ...
Cant login in windows XP7/19/2007
  Q: Good evening. This is my problem. I downloaded an antivirus in the internet. After the download its ...
  A: Try restarting it and just after you turn on the power, start pressing the F8 key until you get the ...
download ebooks7/19/2007
  Q: plz send me links of free downloadable pdf ebooks of computers
  A: I believe what you are looking for is called http://google.com! Yes, believe it or not, if you ...
Win32 Sality X Problem7/18/2007
  Q: I formatted my computer a couple of weeks ago and ever since my Avast! has been picking up the Win32 ...
  A: There are two scanning levels to Avast, one within windows which sounds like you have run. And if it ...
Installation of software7/18/2007
  Q: I am going format my hard disk and I want to know if there is any way to re-install the software ...
  A: I believe what you are really asking, is if there is a way to save everything and then perform a ...
start menu problem7/18/2007
  Q: not all my programs are showing when i click start then click programs ANSWER: Hello, When you ...
  A: Sounds to me like you may want to change the start menu options to 'scroll programs' or turn it off ...
XP user accounts7/17/2007
  Q: Mike. I was working on my computer two days ago, logged off and shut down. Next day I booted but my ...
  A: Unless you have other accounts, I can not see where it would just 'disappear' to as this sounds ...
start menu problem7/17/2007
  Q: not all my programs are showing when i click start then click programs
  A: When you click on the start menu, then on ALL PROGRAMS, if you do not see your programs in a group, ...
Building a new computer7/17/2007
  Q: I came up on your website while looking for fixes to computer issues and you look like you have a ...
  A: You are going to want to check a few things. First you should go in to the system set up and make ...
screen resoulition7/16/2007
  Q: My computer has been fixed recently and the colour quantity is set at low (8bit)and will not let me ...
  A: Yes, I suggest you visit my website at http://tpsconsulting.com and go to the SOFTWARE/SUPPORT page. ...
Carbonite backup7/16/2007
  Q: The Carbonite backup needs to be updated. When I click onto it it says I have to be the ...
  A: What this means is you have to be logged in to an administrative level account so that the updates ...
How to get the computor to start-up faster7/15/2007
  Q: I have defragmented,etc.,and even bought the Desktop Menchanic to try to get help to clean up the ...
  A: First of all I suggest watching the programs you purchase as many will claim to work but end up ...
Reinstall windows XP cannot set up account7/15/2007
  Q: upon starting my Dell Laptop, the windows XP would hang during the boot up process and continue ...
  A: I suggest visiting my website at http://tpsconsulting.com and read the TIPS page. The tip you want ...
How to remove previous window XP?7/14/2007
  Q: My i interupt U for min. I sent my computer to my local service shop to scan and clean up virus and ...
  A: If your system is up and running right now, but you are simply wanting to remove the old o/s ...
PASSWORD7/14/2007
  Q: HOW CAN I PUT AN INTERNET LOGIN PASSWORD FOR MULTIPLE USE
  A: I am not quite sure I understand what you are asking here. If you are on a dial up connection for ...
Website that find pc problems?7/13/2007
  Q: Is there a free website that will test your pc problems. That will find problems like what might be ...
  A: The answer is quite simple.. yes.. and no. There are many that will offer you a free trial of a ...
hangs at start7/12/2007
  Q: When I turn on my computer,When the windows load and I see my mouse pointer on the screen,my ...
  A: sounds like your system needs some optimizing and cleanup.. if you can manage to get around on the ...
Avast7/12/2007
  Q: My Avast renewal is right around the corner. Can I go ahead and renew it myself or is it one of ...
  A: First of all I must explain that you have asked a question to allexperts.com where I volunteer my ...
widows x.p not shutting down7/12/2007
  Q: my win xp is not shutting down every time i have to use power button... i tried reinstalled ...
  A: I highly think you have an infected computer .. that is, with at least spyware/malware issues. I ...
30" monitor 2560x16007/11/2007
  Q: I have one 8800GTX will it be enough to run the 2560x1600 monitor or do i need SLI (another $500.00 ...
  A: I happened to have an E-Geforce8800 GTS in my hand and on the box it reads Two Dual-link DVI Outputs ...
2 os xp pro and vista prem.7/11/2007
  Q: i have a new build and 6 160gb hard drives.I want to have each OS on 3 schedule in raid 5.(all are ...
  A: I am not quite sure what it is you are attempting to do here. As I understand it you have the need ...
system32 file miss7/11/2007
  Q: can you tell me about system32 file. How can up lode again bcz system32 file give the error ( ...
  A: If you are at least within your operating system and everything is working other then this error ...
accidentally removed accessories driver7/10/2007
  Q: I accidentally removed the accessories driver (?) in a clean-up, and I dont have the CD anymore to ...
  A: You are going to need the windows cd in order to reinstall, as I would suggest, performing a windows ...
Windows XP Fatal System Error7/10/2007
  Q: I have received an error on boot up. Blue Screen that says: STOP: c000021a (Fatal System Error). ...
  A: I suggest trying the use of the windows system restore feature. Thing is, it is probably going to ...
Copy file list?7/9/2007
  Q: I frequently work with large groups of image files, and it would be very helpful if I could ...
  A: I believe if you click on MY COMPUTER and then go to the folder that holds the files you are ...
Windows XP Home - Repair option not available7/9/2007
  Q: Although I have found similar scenarios mentioned all over the internet, none matches my situation - ...
  A: Ummmmm you sort of lost me after the 8 partitions with several xp installations.... Unless you are ...
Windows reboots7/9/2007
  Q: I have a proble where my PC boots and and starts to load the Windows O/S (XP Home) but it stays on ...
  A: If you are installing for the first time then I would suggest to check your memory. If you have more ...
bypass password7/7/2007
  Q: when i turn on my laptop it tells me to press ctrl, alt, del. then it asks for user name and ...
  A: There are a few things you are going to need to do. First will be to go to the control panel (start ...
usb not reconginized by windows....helllp7/7/2007
  Q: my windows is not recongnizing by ipod usb....its telling me usb device not reconginized..plzzz ...
  A: If you have reformatted that many times, then my guess is that your motherboard and other drivers ...
new hard drive getting E not C when installing XP home7/7/2007
  Q: I have a compaq presario laptop. 2.8 gig proc.1 Gb ram. The oe 40 gb hard drive started whining ...
  A: There is nothing wrong with leaving it as it is, since this is the new environment it set itself up ...
Remove Previous Owner Name From WinXP7/6/2007
  Q: I recently purchased a used Win XP computer, and I would like to remove all traces of the previous ...
  A: Please visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
Power Options will not go into stndby or hibernate7/6/2007
  Q: My power options on my Dell D-3000, running Windows XP will not go into standby or hibernate. I ...
  A: In most cases this is due to spyware/malware issues running in the background which cause your ...
run option or command missing due to infected system7/6/2007
  Q: I'd run my yahoo msgr, joined chat sites United States Miami at Regional. Afterwards, pop-up message ...
  A: It helps to have the right tools for the right job and that begins with the correct antivirus and ...
Monitor management7/5/2007
  Q: I have tried several times in "Power Options" to set the monitor to shut down after 10, 15 Mins etc. ...
  A: Quite often this is the result of other programs running int the background causing your system to ...
user a/c administrative a/c deleted wrongly7/5/2007
  Q: sir i have microsoft xp programme.i have deleted administrative a/c from my computer and now only ...
  A: Go to my website at http://tpsconsulting.com and read my TIPS page on VARIOUS WINDOWS XP TWEAKS. ...
computer performance in general7/5/2007
  Q: Dacre, I was just wondering, is there a way that can i tell which processes i can end on the ...
  A: I believe most of this can be answered by visiting my website at http://tpsconsulting.com and ...
usb not reconginized by windows....helllp7/4/2007
  Q: my windows is not recongnizing by ipod usb....its telling me usb device not reconginized..plzzz ...
  A: When the device is plugged in, go to the device manager. RIGHT CLICK on MY COMPUTER and select ...
Opening Word 2002 documents7/4/2007
  Q: I am having trouble opening Word 2002 files, either in a folder or on the desktop. In the past, all ...
  A: I know you may have already heard it all before and you have done the spyware scans, etc, etc, but ...
unhiding the files or folders.7/3/2007
  Q: sir i had hidden a folder but i am not able to unhide it even after following through steps of ...
  A: A little unusual since spyware infected system will typically unhide folders that you don't want ...
AVI player7/2/2007
  Q: I'm looking for a movie player that offers the "slow motion" feature. It would be useful for ...
  A: What you are using, media player, so long as it is the latest version, should give you frame by ...
What format will play on all cd players?7/2/2007
  Q: I wanted to know what format i can convert my audio files to so i can burn them and play them on my ...
  A: The format that will play on all cd players is CDA (cd audio) therefore your best method is to use a ...
windows 98 and xp7/1/2007
  Q: My brothers computer had Windows 98 on it and I installed Windows XP Pro thinking that it would ...
  A: It is always best to be starting with a fresh format however that means making sure you have ...
how to recitfy my system problem6/30/2007
  Q: whenever i switch on my pc after winxp is loaded iam getting temp2.exe error how should i rectify ...
  A: sounds like you have some spyware/malware issues that have either partially installed or are ...
windows xp pro6/30/2007
  Q: <windows root> systems32/hal.ddl
  A: I believe you are going to want to visit the following support sites from microsoft support as your ...
installing hardware problem with files6/30/2007
  Q: When I try to install new usb devices and the New Hadware wizard gets to the point where a file ...
  A: Other then trying to install it to a different usb connection, check the device manager when you are ...
System inoperable6/29/2007
  Q: On starting the computer I am unable to operate any program until I open task manager and use end ...
  A: Most likely spyware/malware related (and/or virus), I suggest visiting my website at ...
locked out xp pro6/29/2007
  Q: my user name has been wiped off the windows log on screen so when you try to log on there is ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page. The VARIOUS ...
task bar6/28/2007
  Q: my task bar doesn't work any more, an error sound occurs. i'm having to use alt + tab to navigate ...
  A: Besides visiting my website and reading the OPTIMIZING tip found through http://tpsconsulting.com ...
sound6/27/2007
  Q: I keep getting a beep noise but no sound. I have tried on numerous occasions to fix the sound driver ...
  A: Quite simply, you are going to need to visit the dell website and get all the latest drivers for ...
Can retrieved .exe files be actioned?6/24/2007
  Q: I have a load of .exe files in a directory which I erased by mistake. I've managed to retrieve ...
  A: What I would suggest is to perform a windows REPAIR installation in which you can learn how by ...
Windows XP6/24/2007
  Q: I have a Dell 8250 w/ windows XP. 2 days ago a problem started. When I restarted my computer, upon ...
  A: There are a number of things that I might suggest, starting with the removal of some of your ...
XP in another language6/24/2007
  Q: I loaned a laptop (compaq Presario 9000) to my brother when he traveled to study abroad. He ...
  A: The first thing you should do is backup any of your data since you will be wanting to use the system ...
windows checking file6/23/2007
  Q: my problem is checking of of the files system in every start up of windows
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
Installation6/22/2007
  Q: I started formating my computer with Windows XP but in midway, it stopped and the computer shut ...
  A: I can tell you that I am good, but sorry, I'm not that good! To know what your problem is would be ...
Linux to Windows XP Pro6/20/2007
  Q: I just bought a new pc which has linux installed by default. I'd like to install Windows XP Pro on ...
  A: If you just purchased this computer and have none of your own personal data on it then you should be ...
invalid menu handle6/20/2007
  Q: When I open a pps email attachment I get"invalid menu handle". What can I do to correct my fault? I ...
  A: It sounds to my like your computer is probably not up to date with all the available windows ...
MIME Files6/19/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: Yes, please just read my OPTIMIZING TIP as I do explain all of this in great detail, regarding the ...
MIME Files6/19/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: It always amazes me how people will 'hear about this or that' and some horror stories they have also ...
SpyCrusher adware6/18/2007
  Q: I have a spycrusher ad ware that flashes a red shield in the tray near the clock. When I first open ...
  A: Your problems are many.. much related to the simple fact that you are using the INTERNET EXPLORER in ...
MIME Files6/18/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: Winzip is a good program to use and as you install it, it will become the 'default' program to open ...
Potential problems with a router6/17/2007
  Q: I've been using LimeWire for some time, with varying degrees of success but recently it's been a ...
  A: You definitely tweaked a nerve when I start to read your problem and you mention that you have been ...
formatting XP6/17/2007
  Q: i want to ask you whether formatting Windows causes any harm to hard disk? Also i want to ask that ...
  A: Formatting your hard drive is like taking a chalk brush to a chalk board and removing all the ...
SIMPLE QUESTION6/16/2007
  Q: i want to change my " turn off computer windows" to "shut down windows" but i don't know how may ...
  A: I have enclosed the actual link to these tips. http://tpsconsulting.com/tipoptimize.htm the ...
viewsonic monitor6/16/2007
  Q: i have just bought a viewsonic monitor and the screen resolution isn't set right. i cant see the ...
  A: Although your viewsonic monitor probably came with a cd, it should not be necessary to use this as ...
wireless laptop connection6/16/2007
  Q: I have a problem with my wireless laptop connection. It will recognize my wireless network, but I ...
  A: Uninstalling your antivirus is a drastic measure and one that should have nothing to do with your ...
temp2.exe error6/15/2007
  Q: I am getting temp2.exe file missing error after the xp is fully loaded. how can i repair this
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
PC running slow6/15/2007
  Q: Well there has been a strange problem ,lately my pc has started running very very slowly ,i am not ...
  A: As it appears there are so many issues that need cleaning, I suggest you first visit my website at ...
SIMPLE QUESTION6/15/2007
  Q: i want to change my " turn off computer windows" to "shut down windows" but i don't know how may ...
  A: What you are going to want to do is visit my website at http://tpsconsulting.com and read my TIPS ...
control.6/14/2007
  Q: how can i get to the control panel froM the task manager? thanks ANSWER: Hello, quite simply... ...
  A: Ok so now that I know what is going on. I suggest you still visit my website at ...
control.6/14/2007
  Q: how can i get to the control panel froM the task manager? thanks
  A: I thought I already answered this but apparently not. You can't get there from the task manager, ...
formating hard drive6/13/2007
  Q: i need to format my hard drive on my dell inspiron 9300 i have 8 disk's that dell have sent me but ...
  A: Best if you put your windows xp disk in and use that to format the drive. Since this is the common ...
control.6/13/2007
  Q: how can i get to the control panel froM the task manager? thanks
  A: quite simply... you can't! At least not through any window that I know of, unless you want to ...
Delete partition6/13/2007
  Q: My brother and I used to share a computer on his way, in a weird way I should say. He had 2 copies ...
  A: To do what you want, the safest and most sure way of getting the job done right is to use the right ...
XP installartion6/12/2007
  Q: I've got some computer problems, then I decide to do a PARALLEL INSTALLATION. I did create a new ...
  A: As I mentioned previously, it will be found from the computer system drive in the DOCUMENTS AND ...
temp2.exe6/12/2007
  Q: i receive temp2.exe message while turning on my pc. i dont know why. by the way i haven't connected ...
  A: This sounds like some sort of unneeded file and since it is an exe file that means something is ...
Devices problem6/12/2007
  Q: I reinstall XP and now I have trouble with some of my devices. Here is what I have on my Device ...
  A: If you have downloaded the correct drivers, then you should be removing these yellow exclamations by ...
Setup.exe Fails6/11/2007
  Q: I have a problem now installing programs using 'setup.exe', including Norton 360 and Comodo ...
  A: My guess is that you still have both zone alarm and norton products on your system. Unless you used ...
XP reinstall6/11/2007
  Q: I had to reinstall XP after my computer went into circular shut down, restart situation. Now, it ...
  A: Here are some links to the microsoft support site which may help. Depending on where you are being ...
XP installartion6/11/2007
  Q: I've got some computer problems, then I decide to do a PARALLEL INSTALLATION. I did create a new ...
  A: That is certainly not the normal way to perform a windows repair, as you can now see, you have two ...
shuting down XP6/10/2007
  Q: I have starting having problems shutting down my computer, running XP. The first click,(from the ...
  A: I might suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING ...
backup files6/10/2007
  Q: Mike Thanks for your help,I was able to find where most of the files where. Problem is there are so ...
  A: It sounds like this backup was done using some sort of 'zip' program whereas the files are ...
new hard drive6/9/2007
  Q: My computer was malfunctioning so I took it to the shop.They put a new harddrive in it. A lot of the ...
  A: I suggest you contact your tech on this as it sounds like they may have created a backup using some ...
XP Display Issue.6/9/2007
  Q: I have installed a copy of XP Pro Corp SP2 and have started installing software. I notice that the ...
  A: I suggest if you have just installed, to make sure you have completed all available updates, then ...
Recovering my backup files6/9/2007
  Q: Hows its going? i just reboted my computer and i didn't clear the harddrive because i need my ...
  A: If you did a simple reinstallation and not a windows 'repair' installation then odds are you now ...
Secondary Hard Drive6/8/2007
  Q: I had a problem after re-installing WIN XP. I have a second Hard Drive just for data storage, which ...
  A: If your system came like that, and/or if it was upgraded afterwards, typically the second drive will ...
Unable to conncet to internet after replacing motherboard and reinstalling windows XP6/8/2007
  Q: Recently my motherboard went bad and I replaced it with m963gv by pc chips and reinstalled windows ...
  A: 9 times out of 10 this is because your motherboard requires the latest bios flash update since the ...
I want to know6/8/2007
  Q: What are problems of window XP ? How are they repaired or maintained
  A: You are asking a question that if there was one answer, then there simply wouldn't be anything wrong ...
Secondary Hard Drive6/7/2007
  Q: I had a problem after re-installing WIN XP. I have a second Hard Drive just for data storage, which ...
  A: There are a number of things you would need to check. First I would be setting the hard drive ...
Reinstalation6/7/2007
  Q: I cannot get my computer to function properly. I got some stubborn spywares. I already use SPYBOT, ...
  A: If you haven't already read my TIPS page on OPTIMIZING your computer. I suggest you do that first. ...
ThinkPad T30 and wireless card6/5/2007
  Q: I have a Thinkpad T30 2366-85U, and I am not sure what wireless card I have in there. I installed ...
  A: If you have physically opened the laptop then try unplugging the device, leaving it unplugged and ...
Running old games software6/4/2007
  Q: I was looking for guidance if you don't mind. I've a collection of old pc games from 10 years ago, ...
  A: It sounds to me like you have done everything you can and have now come across a program or programs ...
Font Rename6/4/2007
  Q: How are you? Can you help me how to rename a font in Winxp? Best Regards
  A: You are going to want to be careful about renaming windows fonts as they are typically system fonts ...
ThinkPad T30 and wireless card6/3/2007
  Q: I have a Thinkpad T30 2366-85U, and I am not sure what wireless card I have in there. I installed ...
  A: You are going to want to go back to the ibm support/drivers page and download/install all the ...
Windows XP6/3/2007
  Q: I'm currenty running duo OS's on 2 drives. XP Pro x64 on one and XP Pro on the other. Default start ...
  A: Unless you remove the Xp Pro 64 bit version there is no way of doing this successfully without ...
Local Drives6/2/2007
  Q: Whenever i right-click on my local drives,im getting the two options open and explore in other ...
  A: I suggest checking your control panel first (start menu/control panel) then click on REGIONAL AND ...
XP reinstall6/2/2007
  Q: I had to reinstall XP after my computer went into circular shut down, restart situation. Now, it ...
  A: It sounds like the installation is not complete and/or not done right. By this I mean I am not quite ...
winxp startup issue6/2/2007
  Q: Mike, one day recently I turned my comp on, and as you know, sometimes windows goes through a ...
  A: It sounds to me like your system has been infected with a virus, and/or some major nasty spyware ...
qbasic problem in xp/o.k. in win98se6/1/2007
  Q: i have qbasic pgms which run o.k. in win98 but not in xp pro.i constantly receive a error code of 76 ...
  A: I don't think I can help you much with that, since qbasic is not a program that will work within ...
Two different versions of XP on two different hard drives on same machine6/1/2007
  Q: Paul from Oakland here, OK, this should be my final question on this subject. On keeping XP Media ...
  A: You would require software like partition magic for starters, then some other boot menu software, ...
Starting up on removable drive w/different OS5/31/2007
  Q: Paul from Oakland again. This is really a follow-up question. Would it be possible to boot up to a ...
  A: No, you can not install an o/s to an portable drive and boot this way. If you are connected using ...
home page5/31/2007
  Q: this is very strange. i got on girlfriends computer today; she has xp home editon. it dialed out ...
  A: A home page is simply the first page that opens when you start your web browser and this can simply ...
RecordNow / installation5/30/2007
  Q: I have a hp pavilion a.m. computer with os windows xp. I downloaded an upgrade to program ...
  A: When you download the program, you should be saving it to a file somewhere first. I use an "internet ...
How to uninstall5/30/2007
  Q: I have an AMD 3200+ processor,1gb RAM,160gb hard-disk, ASUS motherboard system. I have reinstalled ...
  A: Since you are probably going to want to continue to use these programs, what I would be doing is ...
CPU fan failed prompt5/29/2007
  Q: I have an HP Pavilion 754n, w/XP. I get a prompt "CPU Fan Failed' Press F2 to start or it will shut ...
  A: this is a problem that you should get fixed immediately and DO NOT continue to attempt to turn on ...
unable to uninstall YM 8.05/29/2007
  Q: When I try to uninstall Yahoo Messenger 8.0 from Add/Remove Programs window, the computer gives me a ...
  A: You are not going to want to install any older version of this sort of thing since this is internet ...
stop screen5/28/2007
  Q: When l was installing my pc's devices my pc closed then it is opening then it shows to me windows ...
  A: first of all, never believe just because your computer is 'very new' that it can't have a virus, but ...
XP Home/MCE Multiboot Setup5/28/2007
  Q: I would have responded more quickly but, although your advice worked, I lost the ability to connect ...
  A: No, you can not install the same o/s (even though it is different, it is still considered windows ...
Program Uninstall5/28/2007
  Q: I accidentally clicked a link, which downloaded a piece of security software that is constantly ...
  A: I get this question a lot and as a result, have set up many TIPS and SOFTWARE/SUPPORT pages to help ...
USB Drives5/27/2007
  Q: I have PIV, Mercury 865 motherboard, XP pro, 4 USB ports (2 front + 2 rear). My problem is, my 1GB ...
  A: In most cases this is due to the amount of voltage that the usb plug is giving and in this case, on ...
chkdsk and disk defragmenter troubleshoot5/27/2007
  Q: i have windows xp proffesional edition.my system drive c is in ntfs formatand other drives in fat ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
Run Command disappeared + RegEdit not opening5/26/2007
  Q: I'm not able to find Run Command in Start Menu and cannot open RegEdit. Pls help me out.
  A: This is a common problem when your system gets infected with certain spyware/malware and/or virus ...
Hibernate5/26/2007
  Q: I am always put my laptop in hibernate mode instead of shut down in order to quickly start the ...
  A: No, absolutely not. In fact I too use this method. What I would suggest however, is that you do ...
DVD Decoder5/26/2007
  Q: When I tried to put a DVD movie in the computer DVD player, I got a message I need a DVD Decoder. Do ...
  A: If you are trying to play a store bought dvd on your computer, then your computer should have the ...
XP & Screensavers5/25/2007
  Q: I use a laptop with XP version 5.1 build 2600.xpsp service pack 2. I have used windows 3. 95 98 ...
  A: most of these problems are due to spyware/malware issues on your system therefore I suggest you ...
bad PBR5/25/2007
  Q: Please how do i fix this problem on my Dell computer. It has windows xp installed.
  A: It appears that this is a disk error, due to a partitioning problem and/or hard drive. You can read ...
computer wont start5/24/2007
  Q: cant get my computer too start up,all that comes up is if i press the del key then the bios setup ...
  A: You probably have a problem with your hard drive. Either it is completely dead, or dying. If you ...
Copying to CD5/24/2007
  Q: for some reason I cannot seem to copy my photos onto CD, everytime I do this it says CANNOT COPY, ...
  A: There are really many issues that are possible problems. First you should make sure your computer ...
computer standby starts in 1 minute5/24/2007
  Q: I have windows xp home The computer goes to standby in about 1 minute if the mouse isn't moved ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
OP Help5/23/2007
  Q: Somehow , I have two OPs on my H P laptop. Windows XP Pro and Xp home . Eveytime I start it asks ...
  A: The following link to the microsoft support page should help you with your problem. What I suggest ...
registry_error during install5/23/2007
  Q: I bought a new 160gb hd, and attempting to install WinXP Home on an older (2002) 1ghz machine, 384mb ...
  A: Depending on your motherboard, it will typically have an AGP slot (brown slot) or if it is newer, it ...
registry_error during install5/23/2007
  Q: I bought a new 160gb hd, and attempting to install WinXP Home on an older (2002) 1ghz machine, 384mb ...
  A: Odds are it is now getting stuck at the display driver.. if the display card is an external one, ...
removing password5/22/2007
  Q: My question is that can we remove password from the computer if for example you forget it. keep in ...
  A: I am not sure if you are having troubles logging in to an account because you have lost or have a ...
device drivers5/22/2007
  Q: The audio for my laptop isn't working,the volume control is grayed out so i cannot adjust the ...
  A: I suggest visiting the website of the laptop manufacturer, (ie: hp.com or ...) go to the ...
cant setup dial up connection5/22/2007
  Q: iv got an older computer with win 98 on it and a dial up connection, runs slow as but thats not the ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
registry_error during install5/21/2007
  Q: I bought a new 160gb hd, and attempting to install WinXP Home on an older (2002) 1ghz machine, 384mb ...
  A: I would be checking the memory first, but also check the hard drive cable, as well, set the jumper ...
External Hard Drive & XP5/21/2007
  Q: ..I just bought a 500gb USB and powered external hard drive (new, as a Seagate but is in a Gemini ...
  A: I think I would be more inclined to return it to the store where you got it since you shouldn't ...
My Compaq Pc Xp pro will not boot up5/20/2007
  Q: I was trying to remove a Trojan with Trojan Remover and then turned off Pc. It will not boot up now. ...
  A: Other then attempt to use the 'last known good configuration' since you say safe mode doesn't work, ...
help me5/20/2007
  Q: i have problem with internet.i can connect to internet for first time.if i disconnect internet and i ...
  A: This is a pretty broad problem since I am not sure how it is you are attempting to connect... ...
On clean install of Windows XP Home Ed., blue screen of death appears5/19/2007
  Q: I recently purchased a CD of Windows XP Home Edition from EBay. It looks very official. Currently, ...
  A: First of all you must understand that if your system came with the windows Media center edition, ...
audio configuration5/18/2007
  Q: all of a sudden windows won't let me open iTunes and comes up with a window stating "iTunes cannot ...
  A: First of all I would be going to the control panel and add/remove programs, and remove the itunes ...
non-original XP reinstalled5/18/2007
  Q: I installed Win XP from a CD that did not come with the laptop, because the original XP somehow got ...
  A: If the existing data on the computer is important then you are going to want to attempt a windows ...
os5/17/2007
  Q: ok, i have two os in my computer, windows home, and windows pro, xp. i cant seem to remove the ...
  A: The best way is to start from the beginning. If you are dealing with an 'upgrade' disk, then ...
Printer"s problem5/17/2007
  Q: Recently I have change IE7 (was corrupted)to IE6.Since then the printer,that worked perfect ...
  A: When you first started to have the problem when installing IE7, you should realize that there should ...
pc wont start up5/17/2007
  Q: I have a HP Pavillion 1.2ghtz celeron cpu, upon bootup the system continually goes into the safe ...
  A: Most of the time it is due to the display driver but can also be from the network card and/or RAID ...
dvd decoder5/16/2007
  Q: i have bought a new lg laptop with dvd cd combo but now my laptop not playing dvd saying compatible ...
  A: I suggest trying the windows system restore feature and going back to a time when you know it was ...
can't get to welcome screen on start up5/15/2007
  Q: Windows XP at first seems to boot up as normal then before blue Welcome Screen appears I am now ...
  A: If you are not sure of the password, nor did you remember making one, you may have some spyware ...
Syncronize, off line files5/15/2007
  Q: Q. When i try to do make files on server available off line, after completing the process , error ...
  A: Unfortunately the 'make available offline' function is something that a lot of spyware will ...
programme requesting cd5/14/2007
  Q: than for your support on my photoshop programme. I finally got it working. My question now is that, ...
  A: Unfortunately some programs will not allow you to install completely to the hard drive as they ...
xp lockout5/14/2007
  Q: I have stupidly set the keyboard to automatically lock after 5 minutes and then have to enter ...
  A: Sounds like you have your screen saver set for 5 minutes and there is a setting found there that ...
right click5/14/2007
  Q: Every time I right click on any folder, pic, etc. a window pops up and tells me "The instruction ...
  A: This sort of thing is very common when some unknown program, typically spyware or malware, has ...
IE7 installation error and blank desktop5/13/2007
  Q: Well i installed IE7 on my pc,and restarted it,after restarting my desktop got blank with no icons ...
  A: First of all your system needs to be free and clear of spyware/malware issues, which is quite ...
need some help:)5/11/2007
  Q: I use windows XP Proffesional and i have two icons on my computer in front of C and D that indicates ...
  A: From My Computer, you will be seeing all the drives and removable devices on your system. It is ...
Desktop text colour5/11/2007
  Q: on my xp computer i have to run a programme called D-Color to change the text colour on my desktop ...
  A: You shouldn't have to be running any third party program to change text on your system and that is ...
DMI5/11/2007
  Q: when i istart PC the screen shows DMI event log space full,press F1 to continue. what's that plz ...
  A: If this is happening BEFORE windows loads, then you should be checking your system setup/bios ...
Re: programme not working5/10/2007
  Q: i have uninstall the photoshop in safe mode, defragment and disable the vedio card before install ...
  A: If you have disabled the video card, then that is why you are getting this message. If the card is ...
Windows update5/9/2007
  Q: When i try to run windows update i get to a screen where windows update looks to see if i got the ...
  A: Please go back to my website and install hijack this, regcleaner and avg antispyware as well as all ...
upgrade ex WinME to XP Pro5/9/2007
  Q: Have an HP Pavilion 9800 which originally had Windows ME O/S. Upgraded to XP O/S Professional but ...
  A: As I stated previously, if you install the everest diagnostic program, this will not only show you ...
upgrade ex WinME to XP Pro5/9/2007
  Q: Have an HP Pavilion 9800 which originally had Windows ME O/S. Upgraded to XP O/S Professional but ...
  A: No, this is quite normal, however since you have found the system setup/bios settings, you may want ...
programme not working5/8/2007
  Q: i am using window xp sp2. mistakingly my brother uninstall a program called ''photo shop'' in my ...
  A: I am quite familiar with this problem as I recently had to install photoshop on a client computer. ...
User Accounts5/8/2007
  Q: How can i delete a user account in windows XP Sp2 which is also a computer administrator account?
  A: You first need to be an adminstrator yourself, then simply go to the user accounts from the control ...
how to restore windows xp5/6/2007
  Q: i have downloaded windows vista, its asking for a product key to reuse it but i cant get it working ...
  A: I have enclosed a few links from the microsoft support page which hopefully will help fix your ...
formating xp home oem on an acer5/6/2007
  Q: im currently running xp home on my acer aspire. it comes with xp home already installed. i want ...
  A: I believe if you were to check the cd's that your acer computer came with, you will find a system ...
power point5/5/2007
  Q: How can I save/copy only the music that came with a PP slide show I received please make it a step ...
  A: If you do have microsoft power point viewer then you should be able to save the file and then 'edit' ...
update5/5/2007
  Q: Windows always wants to update office. when I let it do it nothing happens. Probably because I do ...
  A: Although you may not have microsoft office installed, there are probably microsoft office items that ...
Windows XP - Control Panel - Accessibility (wheelchair logo)5/4/2007
  Q: Windows XP-Control Panel-Accessibility Question Since my eyes are not too good, I thought I would ...
  A: Actually you should first go back to where you made these changes, which is in the accessibility ...
FTP is secure5/4/2007
  Q: FTP thing for sharing of files. It seems to me that FTP is very secure, especially if you are ...
  A: Yes, I believe you have figured it out. Now you may understand why the web browser and all the ...
Black Desktop5/3/2007
  Q: Mike, I recently changed my display properties to the Windows Classic theme. Normally, the ...
  A: There is one other thing I can suggest to check on and that is by RIGHT clicking on your desktop and ...
My daughter spends too much time on the internet.5/3/2007
  Q: My daughter spends too much on the internet and I would like to block her access from certain ...
  A: Not sure if you are the parent of the person that has already asked me how to get around certain ...
Other ways to block internet access?5/2/2007
  Q: I heard that there are other ways to block certain websites besides under Internet Options. Do you ...
  A: Not wanting to get in to the middle of a family feud, I suggest you communicate with your father ...
Other ways to block internet access?5/2/2007
  Q: I heard that there are other ways to block certain websites besides under Internet Options. Do you ...
  A: Yes, and the answer is to STOP USING INTERNET EXPLORER... actually the best thing you could do is ...
Black Desktop5/2/2007
  Q: Mike, I recently changed my display properties to the Windows Classic theme. Normally, the ...
  A: First let me warn you that when you are searching for sollutions to problems on the internet, and do ...
Win XP5/1/2007
  Q: I am running Win XP and Microsoft Office 2003. An automatic update appears for Office XP Service ...
  A: Actually I wouldn't be wanting that back on as it is a real memory hog, but if you do want to use ...
Win XP4/30/2007
  Q: I am running Win XP and Microsoft Office 2003. An automatic update appears for Office XP Service ...
  A: Since you will probably never use front page, why not remove it. Go to the control panel and ...
Win XP4/30/2007
  Q: I am running Win XP and Microsoft Office 2003. An automatic update appears for Office XP Service ...
  A: It is most likely that you do have some components of office xp, such as front page for example and ...
my computer sound does not work4/29/2007
  Q: i had a usb headphone that sudden stop working and now when i try regular headphones that does not ...
  A: I suggest you check your device mananger for any devices that have a conflict, remove all of these, ...
Pop ups4/28/2007
  Q: No doubt through my accessing some dubious sites I now have a problem with Pop-ups interfering with ...
  A: No doubt if you have asked me a question before, then I have probably pointed you to my website at ...
Network connection4/28/2007
  Q: I have two desktops connected into a home network. Both run XP Pro with the latest updates, setup as ...
  A: First I would be making sure the folder you are attempting to connect to is no longer then 8 ...
Windows update4/27/2007
  Q: When i try to run windows update i get to a screen where windows update looks to see if i got the ...
  A: It sounds to me like you may have some spyware/malware issues that should be first addressed before ...
Recovering Browsing History?4/27/2007
  Q: Dacre Is there any way I can restore my accidently deleted browsing history (preferably my list of ...
  A: If you have deleted them and emptied your recycle bin, then say bye-bye! Unfortunately your ...
missing MAPI4/27/2007
  Q: I can not send automatic mails form my camera or my invoice programs. I get a message that MAPI from ...
  A: when you say you are using Outlook, do you mean Outlook express or Microsoft Outlook that comes with ...
Move Harf Drive4/26/2007
  Q: I took the system hard drive out of an HP Pavilion 510c with a Celeron 1.3 processor and tried to ...
  A: Not knowing if you simply placed this old drive as your one and only drive in the new computer, then ...
damaged XP4/24/2007
  Q: My XP Home install says damaged. Is there a way to reinstall Windows 98? I have only CDR in the ...
  A: I guess if the help I have given already didn't help, and this data you are trying to recover is ...
display properties help4/24/2007
  Q: well first I'm not sure how I could tell you all the information about my computer, which may or may ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
CPU running at over 50% when idle no program is running.4/24/2007
  Q: Below is Hijackthis report. 2.4Ghz Sysmtem 512MB Ram/ Logfile of Trend Micro HijackThis v2.0.0 ...
  A: I did not say that AVG was your problem, only that it was adding to your existing problem since your ...
damaged XP4/23/2007
  Q: My XP Home install says damaged. Is there a way to reinstall Windows 98? I have only CDR in the ...
  A: To be brief.. "no" You would need to reformat your hard drive for starters since windows 98 does ...
CPU running at over 50% when idle no program is running.4/23/2007
  Q: Below is Hijackthis report. 2.4Ghz Sysmtem 512MB Ram/ Logfile of Trend Micro HijackThis v2.0.0 ...
  A: As it appears that you have numerous (far more then I care to write about) spyware/malware and quite ...
Camera Problems4/22/2007
  Q: I'm having problems with my camera and dont know whats up. Hope you can help. I have a webcam ...
  A: I can't help you much, not knowing what type of camera, or what o/s you are using. I suggest first ...
Start Menu MRU Applications List4/22/2007
  Q: The workstation on which I am writing this has lost its capability to display the Most Frequently ...
  A: Since you have admited that you are a tweaker, and there is certainly nothing wrong with that! In ...
autorun feature4/21/2007
  Q: I use Windows XP operating system. Whenever I put a dvd (movie) into my E drive, a screen ...
  A: When that pop up window opens, it should also be giving you a list of other options, but if you ...
Opening of drives4/21/2007
  Q: My system was virus infected, so I used Avast & Avg to clean it up now the probs I am facing is that ...
  A: As much as we all wish that a simple installation of a program such as an 'antivirus' program will ...
Hello again.4/20/2007
  Q: It did work by the way. But now I got another problem, my apologies to keep bugging you all of a ...
  A: The answer is within this link in which you can run as it is a microsoft power point presentation ...
XP problem4/19/2007
  Q: I recently acquired a laptop with XP Pro installed that had been used at a business facility. While ...
  A: As there may be many reasons for this. Anywhere from a virus/spwyare making an attempt to steal ...
Cannot print from a network printer4/19/2007
  Q: I have 3 computers at home. 2 are on wireless network, while 1 is on a network cable, connected to a ...
  A: I suggest turning off the firewall on the computer that is sharing the computer (just to see if that ...
I.E. 7 on Windows Home edition - the check speller cut a part of question4/18/2007
  Q: Do I need to update from I.E.6 to I.E.7 ? I have Avant browser on I.E.6 and Mozilla Firefox too – ...
  A: You are barking up the wrong tree I am afraid, I am only the person that answers your questions, ...
User Profile4/18/2007
  Q: Here's my question. Today I removed a user from one domain and added him to another domain on our ...
  A: To be brief, the answer is 'no'. What you are going to need to do is either copy the profile ...
IE7 on Windows XP Home Edition4/18/2007
  Q: Do I need to update from I.E. to I.E. ? I have Avant browser on I.E. and Mozilla Firefox too – both ...
  A: Since I am at the other end of this thing, by answering, I am really not sure how you go about ...
xp pro4/17/2007
  Q: i had a dell computer given to me which originally had xp pro on it-- it has the window sticker on ...
  A: It is unfortunate that you don't ask these questions BEFORE you start reformatting, since I would ...
IE7 on Windows XP Home Edition4/17/2007
  Q: Do I need to update from I.E. to I.E. ? I have Avant browser on I.E. and Mozilla Firefox too – both ...
  A: Yes, you should update to IE 7 and include all other available windows updates (not just the ...
FTP and WebDAV4/16/2007
  Q: I have a question pertaining to FTP vs. WebDAV. I know many people say that WebDAV is better in ...
  A: Personally I have never used WebDAV so I can't really give you an thumbs up or down on that, but I ...
installation troubles4/16/2007
  Q: I'm recently had to reformat my hard drive and reinstall Windows XP Pro SP2. I'm trying to install ...
  A: Sounds to me like your cd drive is shot.. If you have already attempted a firmware upgrade which is ...
Windows XP different users, different programs.4/15/2007
  Q: I would like to know how I would go about having certain programs work with one user, but not ...
  A: This will pretty much be determined by the software itself. First of all if you are going to want to ...
help plz4/12/2007
  Q: HEy i want to know if i can change my widows x from the dutch languge to english? how can i do it?
  A: Although I haven't tried it, I can't see why you wouldn't be able to. Since you are probably ...
Sound Card Driver4/12/2007
  Q: Can you tell me how I can update my sound card driver. I keep getting an error message at startup ...
  A: Typically, windows software support pages have answers and sure enough here is what they have to say ...
CDR/RW4/12/2007
  Q: Could you help me about writing Data (not Audio) to R and RW Disks using Windows? I have been ...
  A: If you are using windows xp then you will not (or should not) be using IN-CD as this method of 'drag ...
access4/11/2007
  Q: I was wondering whether older versions of access files were recoverable. I was working on a file, ...
  A: Unfortunately, unless you have the options set to creating a bakup, then the answer would be no. ...
Photodeluxe 2.0 home edition.4/11/2007
  Q: I have the same problem with Photodeluxe 2.0 home edition as a previous reader,I was able to operate ...
  A: ... and with that little information of giving me the error message, I was able to search down a ...
Low beeping noise at startup....4/11/2007
  Q: I have a Dell Dimension 8300 with Windows XP Media Center Edition 2004, 111 GB on C drive, 1.5 GB ...
  A: It sounds quite likely that you have partially moved the video card and I suggest first of all ...
Sound Card Driver4/10/2007
  Q: Can you tell me how I can update my sound card driver. I keep getting an error message at startup ...
  A: Although this may be a sound card issue, my question would be "do you hear any sounds now?" if you ...
keyboard problem4/10/2007
  Q: about a week ago i spilled some water on my keyboard...shortly after it stopped working so i ...
  A: The keyboard is simply an input device, sending commands via keystrokes, and as you have learned, if ...
email4/10/2007
  Q: MIKE, I TRIED TO DOWNLOAD AN UPGRADE FOR MY SPEAKERS AND NOW MICROSOFT WINDOWS SAYS THAT I DO NOT ...
  A: First of all, let me explain that when you type text to someone in ALL CAPITALS, it appears that you ...
C: cleaning hangs4/9/2007
  Q: i have a Emachine W3080 running WXP/PRO,512MB,2.167GHZ athlon processor. am trying to clean the C: ...
  A: I would actually suggest you stop by my website located at http://tpsconsulting.com and read the ...
System Restore4/9/2007
  Q: I have been getting a .DLL error on startup after i let my computer do an update to that new ...
  A: I suggest you first visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING ...
System 32 corrupt file4/9/2007
  Q: I own a Sony Vaio desktop and I just recently bought the webroot spyware software. I disabled my ...
  A: Unfortunately that webroot software is more spyware then it is any good. In fact you will probably ...
Windows XP pro, can you copy files/setting from one instal to another?4/8/2007
  Q: I may need to load XP onto a new hard drive before reformating the existing one. I dont want to ...
  A: If you use the windows transfer wizard then you will see what it can't do for you as it will give ...
scheduling4/8/2007
  Q: how can I schedule my adaware, spybot and disk cleanup to run automatically at preselected times?
  A: Unless you decide to pay for the 'pro' versions of these, which will give you the option to schedule ...
IT wont let me4/8/2007
  Q: for some reason i cant delete programs of control panel. when i try it comes up with a wise ...
  A: If you are referring to the add/remove programs from the control panel, does not allow you to ...
Restore point & winsock4/7/2007
  Q: I have been having problems with my computer. I recently changed my internet(Comcast)from the a ...
  A: I am not quite sure what these people had you doing since the 'winsock' is a file that is within ...
Safe Mode problems4/7/2007
  Q: I was trying to fix a "pop up" problem on my computer and read that I should go to Start, Run and ...
  A: I guess I wasn't quite clear on pressing the F8 key. When you first turn on your computer, you ...
CD & DVD ROM Drives missing4/7/2007
  Q: My O/S is Win XP. I cannot use the ROM Drives. In searching through the registry, I note that they ...
  A: Most of the time if your system bios detects all the hardware and your windows (from my computer) ...
usb problems4/6/2007
  Q: i recently re-installed xp pro, afterwards my usb port doesn't work, what can i do
  A: It is most likely because there are a number of device drivers not recognized by windows. This is ...
Safe Mode problems4/6/2007
  Q: I was trying to fix a "pop up" problem on my computer and read that I should go to Start, Run and ...
  A: It appears you are getting some mixed help from different people, which is pretty normal, since ...
passwords4/5/2007
  Q: when I did an fresh install of xp . windows is asking for a password next to my nama and I did not ...
  A: As I am not sure exactly how you went about the 'fresh install' of windows, (Ie: did you reformat ...
IE 6 and 74/4/2007
  Q: I hate the popup blocker and information bar that comes with IE 6 and 7. This comes with my OEM XP ...
  A: I first suggest you do stick with IE 7 as it does have a number of newer security features including ...
Display properties missing4/4/2007
  Q: i have a problem here. My windows xp display properties, the one where you change resolution etc, is ...
  A: Sounds like your system may need to be cleaned up from some spyware/malware issues first and for ...
No Sound4/4/2007
  Q: HP PC reinstalled new harddrive now the sound doesn't work. When I go to the Device Manager -sound ...
  A: You are going to need to know 'whats under the hood' so-to-speak, since you will need to know what ...
Adobe Photodeluxe Business Edition 1.14/3/2007
  Q: When clicking onto a photo subject Photodeluxe comes up as if to download the photo but fails to do ...
  A: I suggest you go to your add/remove programs from within the control panel and uninstall any ADOBE ...
Windows XP and Kodak easy share4/3/2007
  Q: Computer 1 win xp mutt system home built upgraded hard drive. Went to download kodak camera did not ...
  A: I believe what you are going to want to do is first read my TIPS page on OPTIMIZING your computer, ...
Log On Window4/3/2007
  Q: I would like to have my "log on window" automatically log on to save two actions each time I boot up ...
  A: When you say you want to auto log on is one thing but then you say to 'save' two actions... do you ...
installatian of windows4/2/2007
  Q: i need to install windows Xp professionals on server ml 350 G2
  A: A server machine, no problem, but a server machine with server operating system already installed, ...
Installing WindowsXP on two different hard drives4/2/2007
  Q: I have WindowsXP Home on my computer now and I would like to install WindowsXP Pro on a 2nd hard ...
  A: Just install the new hard drive as the slave, if you say it is a SATA drive, is the other one as ...
Program not showing in Add/Remove Program4/1/2007
  Q: I've installed a stock broking program and it does not show up in Control Panel under Add/Remove ...
  A: I would be checking from the program group itself, where the program probably shows up in order to ...
Installing WindowsXP on two different hard drives4/1/2007
  Q: I have WindowsXP Home on my computer now and I would like to install WindowsXP Pro on a 2nd hard ...
  A: Why would you want to install xp home as well as pro on the same computer? Do you know the ...
USB Flash memory not connected4/1/2007
  Q: a month agao all in a sudden my NEW USB flash memory sticks required installation (which is not ...
  A: I would be checking the actual media drive itself (where you plug these things in) as there may be a ...
Internet Security for Windows XP Professional X64 Edition3/31/2007
  Q: Mr. Dacre: I Need Internet Security software for my Dell Precision M90 Mobile Workstation with ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
svchost.exe problems3/31/2007
  Q: My home computer running Win XP SP2 has been very unstable for a while. I noticed on task manager ...
  A: I suggest losing Zonealarm and defender, then uninstalling the AVG antivirus as it is no longer ...
multiple os.3/31/2007
  Q: sir, I am having multiple operating system win xp 32bit on D drive win xp 64bit on C drive now I ...
  A: You say you are a beginner yet I wonder how it is that you ended up with two windows xp installs on ...
Passwords do not work after resume3/30/2007
  Q: I'm an IT myself and I'm having a problem with my home computer that I'm having difficulty finding a ...
  A: Sounds to me like it is more a bios issue that needs to be looked at. Check your power settings and ...
deleting operating system3/30/2007
  Q: I had windows 2000 on my laptop and recently installed XP...i want to delete 2000 all together..How ...
  A: If you say you recently installed xp, then you probably performed a windows update mode instead of a ...
crashes3/30/2007
  Q: I really need some help, please. After my windows XP crashed, I reboot and got a black screen with ...
  A: It sounds to me like you are now wanting to reformat your computer? If this is correct, then I ...
windows xp3/29/2007
  Q: Hi on my main computer for some reason it will not allow me to type into the bar to go anywhere if i ...
  A: This sounds more like a keyboard issue.. check that the "z" key is not sticking down. You may want ...
debugger error3/29/2007
  Q: why do i keep getting an error saying dr watsons debugger has encountered a problem and needs to ...
  A: Sounds like a case of spyware/malware problems that have infected your computer. I suggest visiting ...
crashes3/28/2007
  Q: I really need some help, please. After my windows XP crashed, I reboot and got a black screen with ...
  A: At the very least you are probably going to have to perform a windows repair installation. For this ...
Getting rid of unwanted program3/28/2007
  Q: Music site, Morpheus, was downloaded from the web last week and I can't get rid of it. When I try ...
  A: You first must stop the program from running, as with the case of most P2P 'file share' programs, ...
External Hard drive3/27/2007
  Q: I want to purchase an external HD(80GB) and I'm wondering if I can install XP or any other OS in it ...
  A: Although it may be possible,since the drive is a usb hard drive (I haven't seen it done), it is not ...
booting windows xp home edition3/27/2007
  Q: I have the Full version of Windows XP Home Edition, and I have tried several times to boot from the ...
  A: It is obviously not reading the CD or drive itself, either that or it is not detecting that it is a ...
OXC0000005 error3/26/2007
  Q: Everytime I try to open anything in MS Word or MS Excel, I get a message saying application failed ...
  A: Sounds like some corrupted files therefore I would suggest attempting a office 'repair' by going to ...
Can't do anything3/26/2007
  Q: I can't go to sites. everytime I go to site a javascript comment pops up at bottom of screen. What ...
  A: Sounds like your computer needs a good cleaning from the spyware/malware issues, as well as some ...
My display on windows is verticle,3/25/2007
  Q: The display is verticle after a 1 year old touched the keyboard, how do I get it back to horizontal ...
  A: Is this a normal laptop or a 'touchscreen/tablet' ? The reason I ask is because that would normally ...
problem with microphone3/25/2007
  Q: i can't hear on my speakers when i speak on microphone. When i want to select microphone on volume ...
  A: By default when you click on your mixer properties you will see the 'output' levels whereas if you ...
won't install3/24/2007
  Q: My MS word kept shutting down in the middle of working on a document with a runtime error message. ...
  A: My initial guess is that you probably have some spyware and other malware 'processes' running, ...
multiple active windows3/24/2007
  Q: i have a VAIO p4, 3.00GHz, 1GB ram running xp media center 2002 w/service pack 2 --an example of my ...
  A: It sounds to me like your web browser is not functioning correctly and/or you simply have too many ...
Blue Screen of Death3/23/2007
  Q: I operate Windows XP on a Toshiba Portege. A couple of times lately while browsing the internet I ...
  A: There are scads of reasons this could be happening. From the worst being a hard drive that is ...
my drive3/23/2007
  Q: I'm new to this windows xp and cannot get the cd/dvd drive to work i put a cd in and you can here ...
  A: There is actually a good chance that the cd player needs to be replaced, however before you make ...
Windows XP FAx3/22/2007
  Q: I recently installed the fax componet on Windows XP. I saw in the configuration where it asks if ...
  A: That icon does give you the option to manually answer but that will only happen when the phone is ...
Log in3/22/2007
  Q: How do I login to window XP when I cannot remember a login or password. ( I have a desk top with ...
  A: I will list a few links for the fix as well as how to prevent this in the future: ...
links3/22/2007
  Q: When I receive a link in outlook express---like the ones I get from all experts---when I click on it ...
  A: I have listed a few links from the microsoft support site which should help you out: ...
Local Area Connection - Internet connection drops3/21/2007
  Q: Mike, We thought we had a cable provider problem when our internet connection stopped working. ...
  A: From the way you are explaining things to me, it sounds like you are connecting to your internet ...
Guest Account3/21/2007
  Q: Previous Expert says this is outside his expertise = others are "on vacation" thought i'd try you ...
  A: As this could be caused by many reasons and scenarios, I will provide you with a number of possible ...
folder options3/21/2007
  Q: i am not geting folder options in my tools.i want to get my hodden folders back.kindly help me out
  A: This sounds a bit suspicious of spyware/malware activity. First off, from a fresh re-start of your ...
movie maker program3/20/2007
  Q: When I try to drag a clip into the windows movie maker editing program, the program freezes and says ...
  A: Unfortunately, this sounds to be like a very generic error that could be caused by the clip you are ...
Adding a Font3/20/2007
  Q: Mike! I have a particular font I want to use for our business cards, but the font is not available ...
  A: You have managed to get it to the font folder but now you have to 'add it' to the windows fonts so ...
xp3/19/2007
  Q: but its a bit slow. what would you recommend me to stay with vista or which is the best version out ...
  A: Although you may find it 'slow' , it is probably not the result of VISTA, but from all the 'crap' ...
Win32.Sality.X3/19/2007
  Q: I remove this every day with XoftSpy4.22 but next day it is back again. How can I prevent it ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
upgrading 2000pro to XP pro3/19/2007
  Q: I have purchased a Windows XP Professional upgrade for my computer. I currently run Windows 2000 ...
  A: I think your first mystake was reading the instructions as that will most definitely confuse you. ...
stuck registry key3/18/2007
  Q: ..the puter gave me fits last nite; was find then i went to get on again and all the icons load on ...
  A: If you can still get online then I suggest you visit my website at http://tpsconsulting.com and read ...
mpeg sound3/18/2007
  Q: Suddenly I can't hear sound on my mpeg movie files. Know how I can fix this? I'd truly appreciate ...
  A: If you haven't already uninstalled this program that didn't work, you should. Then I suggest making ...
Partition Magic3/17/2007
  Q: I have installed a new drive after a system crash. All My drive letters have changed. I have two ...
  A: Yes, absolutely, Partition Magic is a wonderful program. You may also want to visit my website at ...
re-booting?3/17/2007
  Q: I have an HP pavilion 754n. When I turn it on I get this message: NTLDR is missing. Press ...
  A: Your hard drive is in need of immediate attention by a technician I am afraid! It appears that it ...
deleted program3/16/2007
  Q: I just accidentally deleted a program that originally came with my computer. I have no disk for it. ...
  A: Other then purchasing some very good software (which you can purchase online and download) such like ...
\system32\hal.dll3/16/2007
  Q: My laptop is giving me the following error: "Windows could not start because the following file is ...
  A: Your problems are most likely software corruption problems and odds are a full reinstallation of ...
netscape download3/15/2007
  Q: Netscape Nav has never been happy on my XP system, but I've retained it to check html appearance in ...
  A: I might suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING ...
Explorer problem3/15/2007
  Q: I have a HP Pavillion with 20 gig Hard drive,I'm processor,256 mb memory,with the Windows XP Pro ...
  A: When you say your system crashed, that is the first thing I would question when you say you ...
XP AND SPREADSHEETS3/15/2007
  Q: MY FRIEND HAS JUST GOT A NEW COMPUTER WITH WINDOWS XP I HAVE ONE WHICH IS XP HOME EDITION BUT MINE ...
  A: Microsoft works is a software program that typically is thrown in as a computer 'software bundle' ...
taskscheduler not working properly3/14/2007
  Q: Ever since I installed NIS 2007, my automatic tasks such as disk clean up do not work automatically ...
  A: Where to begin with 'norton'? Well, as an ex-avid symantec tech/user I would have to simply say that ...
slow clock3/14/2007
  Q: the clock on my task is always two hours slow even when i make adjustments what can i do?
  A: This is a very common problem if your system has a lot of spyware/malware installed. This is ...
Problem with two operating system3/13/2007
  Q: whenever i installed both operating system at a time both operating system would be working very ...
  A: My guess is you have a mix of spyware/malware issues that are causing problems, as well, quite ...
Windows XP3/13/2007
  Q: I am trying to start a computer with a partial install of windows XP - I cant get in touch with the ...
  A: You are first going to have to install windows correctly therefor start at the beginning, with the ...
password problem3/12/2007
  Q: I bought this second hand computor and I get to a place where I have to press Ctrl Alt Del then give ...
  A: When you enter safe mode, you should have the ability to enter the adminitrator's account (without a ...
reading RAW files3/11/2007
  Q: When I was burning data to discs I used the Windows burn to disc option. I also have Nero. I thought ...
  A: If you have not already followed up on some of the spyware/malware programs that I suggested before, ...
reading RAW files3/10/2007
  Q: I have stored some graphic and video files on CDs using the RAW format in Windows XP. Recently I ...
  A: It sounds like you have already found a sollution to your problem. Thing is, the way you used to do ...
Internet3/9/2007
  Q: I can't get online but when i go to CMD Command and ping yahoo, I can. What do you think the ...
  A: It sounds to me like you are in fact 'online' but quite possibly your web browser (most likely you ...
Start / All Programs3/8/2007
  Q: When I go to Start / All Programs, I get a list that is in an order that is understood only by the ...
  A: When you click on the programs lists RIGHT CLICK on any program group and from the pop up window, ...
Problem with guest Account3/8/2007
  Q: I activated Windows XP Guest account because sometimes my relatives use my computer to print stuff ...
  A: Most issues, similar to what you are having are the direct result to spwyare/malware issues, which ...
Sticking Control Key3/7/2007
  Q: My laptop has windows XP pro installed. It is currently acting as if the control key is permanently ...
  A: If you have tried another keyboard and it is still doing the same, then the problem is more likely ...
windows could not start!!3/6/2007
  Q: windows could not start because the following file is missing or corrupt: /windows/system32/config/ ...
  A: This is a pretty generic error message and is telling you that you "may be able to" , however this ...
view3/5/2007
  Q: When I go to the control panel the diaplay always shows everything as "list" I change it to "icons" ...
  A: Click on MY COMPUTER and then click on TOOLS and FOLDER OPTIONS. Under the GENERAL tab you should ...
task bar3/5/2007
  Q: Hello Just tried your directions, however, it did not work. There is no pop up with Unlock for ...
  A: Nope, what I told you is the way to do it. If you are using windows xp then that is what you need to ...
task bar3/5/2007
  Q: ------------------------------------------- The text above is a follow-up to ... Hello actually ...
  A: RIGHT CLICK in a blank area of your desktop and choose 'arrange icons by' and make sure the 'auto ...
task bar3/4/2007
  Q: I use XP Home I'd like to have the task bar (bottom of the screen) back to its defaults which was ...
  A: Actually this is more common then you would imagine. What you will first have to do is UNLOCK the ...
Computer Start-up3/3/2007
  Q: Just yeasterday and today when I start my computer it starts in the BIOS setup. Dont understand ...
  A: I can honestly say I have never heard of that one, since in order to get to the bios settings, you ...
2 error messages3/3/2007
  Q: 1. What to do when I got the message: "Invalid Floating Point Operation"? 2. What to do when I got ...
  A: In both cases they are a result of spyware installed on your system and in the second issue, it is ...
Windows XP will not boot3/2/2007
  Q: During startup, my Gateway 4525 notebook computer states that there is a problem with Windows ...
  A: If you have tried all of the normal things, then the only other suggestion that I would have (other ...
IE7 error messages3/2/2007
  Q: I'm running XP and IE7 and since the last update I get a message IE cannot open this internet site, ...
  A: My suggestion is to go to the control panel and add/remove programs and remove the interenet ...
formatting3/2/2007
  Q: I would like to know how to rid my computer totally or spyware. I would also like to know the most ...
  A: As this is probably the most asked question, I have created a number of pages on my website that ...
Windows XP activation3/1/2007
  Q: I have an older off the shelf eMachines desktop. Recently the CPU fan stopped working and I believe ...
  A: Yes you should have no troubles however if you do have troubles on boot up then I suggest you ...
Default printer2/28/2007
  Q: Several times a week, my default (network) printer changes? What causes this and how can I fix it? ...
  A: I have seen this happen if you do have a local printer, such as an HP that uses specific software ...
microSD transflash drive2/28/2007
  Q: Ok I have a microSD transflash drive that cannot be formatted. I try to format it and the computer ...
  A: First of all you recognize that it is a MICRO SD card and that you will need an adapter to have it ...
user profile2/27/2007
  Q: I think my user profile may be corrupted.I was working normally, but after downlooading and ...
  A: Other then logging in to a profile that works and removing (uninstalling using the add/remove ...
"Hibernation"2/27/2007
  Q: Mike: My daughter has been using an Acer laptop with XP for several months. Yesterday she received a ...
  A: Hibernation is a mode in which the computer is shut down (turned off). When you press the power to ...
ezi_hmn2.exe2/26/2007
  Q: currently running Windows XP Media Center. The following error message appears every time I start ...
  A: I suggest you vist my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
ip address2/26/2007
  Q: I have a Dell Demension 4600, its a pent 4 with xp, virus protection mcafee. I recently have not ...
  A: Hold on.. before you start 'deleting' things, thinking that will fix it... most of the time it is ...
win32.sality.x2/25/2007
  Q: how do i get rid of this trojan,i've spent 100.00 on software and nothing removes it,xoftspyse is ...
  A: It is always unfortunate when those, such as yourself, get in to a bit of a pickle and end up ...
address bar2/25/2007
  Q: I lost my address bar how do I get it back
  A: Not sure which program you lost it from but pretty much regardless of which one you have lost it ...
ide to usb drive2/24/2007
  Q: I just pulled it out the the laptop and didn't see any jumper on it ( thats the black cap thing, ...
  A: You have told me that you bought an adapter. As I had mentioned, not knowing exactly what type of ...
ide to usb drive2/24/2007
  Q: I have a laptop drive I would like to use as a backup. I bought a kit to convert it to usb. The ...
  A: I'm not quite sure of your device but I do know when you use any sort of adapter like this, you do ...
Windows Picture and Fax Viewer2/23/2007
  Q: I would like to delete all the pictures that are stored in the Windows Picture and Fax Viewer's ...
  A: I suggest you visit my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your ...
Task Manager2/23/2007
  Q: my task manager is missing. It won't load or pop up, or anything. I've tried system restore, and ...
  A: Nobody really wants to do a full reformat of the computer if they don't have to but sometimes it is ...
Past files2/22/2007
  Q: Let me tell you exactly what happened yesterday. I had just deleted all browsing history, all ...
  A: Most likely it is spyware/malware and that is why I recommend you read my TIPS page and then install ...
Follow up question2/22/2007
  Q: I highly appreciate your answer to my question. I find it very useful. As a beginner to technical ...
  A: Actually you can read all about the AVAST antivirus as you will notice there is the professional ...
Past files2/21/2007
  Q: Is it possible for a computer to bring up past files that we have deleted? These are files that I ...
  A: If you have deleted the files and then emptied your recycle bin (right click on it and choose ...
computer powerdown2/21/2007
  Q: I used to click on START > TURN OFF COMPUTER > and then TURN OFF and my computer would shut down and ...
  A: I just checked the link and all is well. I suggest you refresh your browser and then RIGHT CLICK and ...
"Low Disk Space"2/21/2007
  Q: I am Dhana 24 yrs old and I am trying to fix a problem on my local c computer disk space. Everytime ...
  A: First of all you should see just how much room you do have left on the drive by going to MY COMPUTER ...
computer powerdown2/20/2007
  Q: I used to click on START > TURN OFF COMPUTER > and then TURN OFF and my computer would shut down and ...
  A: Other than using the start menu and shut down, you World require non microsoft Software to perform ...
Power Point Viewer2/19/2007
  Q: Running XP with Power Point Viewer 2003 When I receive a PPS file, click on it, I get the following ...
  A: I would suggest you simply install the program again, as there is a newer version available, by ...
clean and restore2/18/2007
  Q: erm one last thing!PLEASE didnt know about the port replicators!..they look ideal! Ive just been ...
  A: I don't know if I would be purchasing something like this on ebay, but no, they are not specific so ...
System Restore & Help Files2/18/2007
  Q: I currently am having problems with my notebook. I am running Windows xp home and can not access my ...
  A: What I suggst you do is perform a windows repair installation which you will not lose any data or ...
clean and restore2/17/2007
  Q: Mike, Thanks so much for the reply! erm. some last questions please. 1.Im wanting to use the lap ...
  A: Yes, you can purchase a usb hub which you will then plug in to the one USB plug you have and it will ...
speeding up pc2/17/2007
  Q: My computer is so slow I have decided to clean it out. I have found the migrating files wizard and ...
  A: Yes, you are pretty much on the wrong track. Although you can use the migration wizzard to ...
Damaged XP Home CD2/17/2007
  Q: Need help real bad here! My hard drive failed; I bought a new one. Tried to instal my legal OEM ...
  A: In the days of the vinyl records I used to play them once and then one more time I would record it ...
the window where I normally type my url2/16/2007
  Q: the window where I normally type my url had disapperared how do i get it back. Each time I want to ...
  A: RIGHT mouse click at the top of the browser window, where you would normally see the toolbar you ...
clean and restore2/16/2007
  Q: erm...ive been given a laptop , its a Sony VAIO PCG-R600, using windows XP Professional. Im wanting ...
  A: You are going to want to go out and buy windows xp operating system. I suggest installing the XP ...
plug and play xp2/15/2007
  Q: I have several devices (simpletech portable hard drive, creative MP3 player, etc) that when I plug ...
  A: Other than to say first try the USB ports on the back of the computer as these are built in to the ...
new pc linux/xp pro dual boot?2/15/2007
  Q: If i decided to go with Dell for another 200.00 i can get the Ultimate Version, what's your opinion ...
  A: Windows Vista is the latest o/s so unless you have a lot of older programs that you feel may not ...
new pc linux/xp pro dual boot?2/15/2007
  Q: I am looking at 2 new systems, one a Dell AMD X2 4200 DUAL CORE, 250 hd with either Vista Home ...
  A: When it comes to computer configurations, it is pretty much up to the individual and your needs. ...
Question about hibenating feature2/14/2007
  Q: I've been using Windows XP pro from a long time, tell me, does hibernating continously instead of ...
  A: I might suggest you first read my blog here: ...
Outlook Database2/13/2007
  Q: I have disk image of my old drive. I have reinstall XP and MsOffice. I had my contact lists with ...
  A: First of all realize that these are found in 'hidden folders' therefore you need to unhide these ...
wondows questions2/13/2007
  Q: I have three questions for you! 1) When I send an e-mail for some one how can I send it with the ...
  A: It depends on what program you use for your email but typically you will have the option (from the ...
No task bar2/13/2007
  Q: My task bar is missing. It is there when I boot up and Windows starts, but it just drops off the ...
  A: Sounds like your system is infected with some spyware/malware issues first of all. I suggest ...
windows SP22/13/2007
  Q: ...do u know how i can download/upgrade my windows to the XP Service pack 2? I have XP pro on my ...
  A: If you do not have the certificate of authentication (the number which would typically be stuck to ...
PC Desktop- Windows XP Home blank blue screen2/11/2007
  Q: I am using windows XP Home on desktop when I start it asks me login I log in and then nothing ...
  A: What I am going to suggest is to attempt a windows repair installation however that will require ...
Free Driver Update Software?2/11/2007
  Q: I am looking for some software that will find the drivers on my computer, search for updates and ...
  A: First of all if you have a DELL then you should be able to visit their website and enter your ...
Windows XP media center 20022/11/2007
  Q: Nice to meet you. I want to ask you a question regarding to Windows XP Media Center Edition 2002. ...
  A: Actually if you have visited the windows update site and performed all the updates that are ...
Reg Clean2/10/2007
  Q: Do you still have "RegClean" for download? Many thanks, Ken.
  A: You had me wondering if there was something wrong with my website but I just checked and yes, reg ...
window xp install2/10/2007
  Q: I am trying to install window xp professional on my pc. I am able to overwrite my existing windows ...
  A: Nope, no way to bypass, but there are a number of methods to install windows. You mentioned you were ...
blue screen of death quest2/9/2007
  Q: i ran repair but now windows wont let me download service pack 2. it download to the finish then ...
  A: Since you have managed to get the system up and running, you are now going to have to do such things ...
Desktop icons2/8/2007
  Q: I have a friend that has lost all connection with her desktop icon shortcuts. These are mainly excel ...
  A: Spyware and malware issues are by far the most problematic causes on the computer these days, ...
Windows movie maker2/8/2007
  Q: Message pop up "Windows encountered a problem when trying to copy this file. What do you want ...
  A: The first thing I would suggest is making sure your computer is in fact up to date. Please visit my ...
task manager missing2/8/2007
  Q: I can not get my task manager to pop up. I tried running it from the run box, but it still does not ...
  A: Sounds like you have an infestation of spyware/malware issues. I suggest visiting my website at ...
Reformatting a Hard drive2/7/2007
  Q: My Grandson has been given a PC but it has no disks for the Windows Me that was originally on it. I ...
  A: As much as 'hand me down' computers may seem to be a good idea, what seems to be overlooked is that ...
Windows XP Home Edition2/6/2007
  Q: I have a HP PAvilion running a Windows 98 program. I want to sell this computer, but I was ...
  A: Unfortunately you shouldn't be expecting too much for your old computer as most people will be very ...
Size of Windows2/6/2007
  Q: I have Windows XP, and every window I open opens in mid-size. Is there some way to get windows to ...
  A: first you are going to want to adjust the size by maximizing. but to make this standard, you should ...
Hard Drive Partition2/5/2007
  Q: My Hard Drive is partitioned into 40GB and 20Gb. I want to combine the two into one 60Gb partition. ...
  A: Partition magic is what you are going to want to get ...
Starting a reality TV show2/5/2007
  Q: Where do I start? I would like to create a reality TV show. I looked at the mandy web page, however ...
  A: I believe it was me that gave you the mandy website.... this should be all you need to find the ...
Windows XP - Missing volume controls2/5/2007
  Q: I run Winows XP home edition and yesterday, out of the blue the audio function disappeared. I tried ...
  A: You almost had the problem solved... Go back in to the control panel and sounds and where you see ...
Product key vs OEM number2/4/2007
  Q: I recently bought a computer with Win XP Home Edition already installed. The store used their ...
  A: I am not familiar with the program in question however whenever you are prompted for your license ...
Lost "file" on my standard tool bar.2/4/2007
  Q: For some reason I have lost my "file" in the tool bar in "Microsoft Word" program. I have two other ...
  A: The 'toolbar' with the 'file, edit,view...." should always be present, if you do not see these, the ...
Windows Office Professional2/4/2007
  Q: I am running Windows XP. Last week I upgraded my system to Windows XP Professional. I then added ...
  A: First things first. The windows authentication is the major problem and if you have purchased XP Pro ...
xp ?2/3/2007
  Q: when i turn my computer on, it ask me for a password. i just push ever and it goes through. how can ...
  A: First of all, to deal with the windows defender, I suggest uninstalling this program as it was ...
Windows freezing, trying to connect to Internet Explorer2/3/2007
  Q: My daughters computor is freezing when she clicks on Internet Explorer. She gets a white screen. ...
  A: Most likely the computer is full of spyware/malware issues that need to be cleaned out. I suggest ...
remove cover2/3/2007
  Q: I am trying to install modem for a friend and we cant remove the cover, we pushed to top buttons but ...
  A: sorry but every case is different, you may need to physically pull on the front panel, removing the ...
color quality2/2/2007
  Q: When I start my computer everything is ok until I open MSN, The color quality drops from the normal ...
  A: In most cases it is due to a wrong display driver being present. I suggest you visit my website at ...
My Favorites is making a long file2/1/2007
  Q: How do I make 2 or 3 columns when I want to scroll my Favorites? It used to be done in windows 98 I ...
  A: From MY COMPUTER if you select the VIEWS icon, you can change the view of that window or you can ...
audio2/1/2007
  Q: i was cleaning out programs from my control panel and accidently earased my audio program. i have no ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on COLOUR/DISPLAY ...
XP will not boot1/31/2007
  Q: Took out my HD then put it back into original PC. So all components are as previous including OS. ...
  A: Your system is currently attempting to load from a network boot rom, you should go in to your system ...
System requirements for XP1/29/2007
  Q: I am considering buying an old laptop and upgrading it. What would be the minimum system specs you ...
  A: When you are referring to upgrading any device, it will all depend on just how much of an upgrade ...
dvd player1/29/2007
  Q: I am trying to get my dvd player to work and it worked fine in my other pc, now it says i need ...
  A: Depending on the file you are attempting to play, there maybe a codec that is required. I suggest ...
installing O\S1/28/2007
  Q: I need to re-install win xp on my comp, I have a copy of windows SE but i don't know if its a ...
  A: Windows SE is short for 'second edition' and that sounds more like a windows 98 version then windows ...
video problem1/28/2007
  Q: ------------------------------------------- Hello , I wonder if you can help here - Whenever I ...
  A: If you see a yellow exclamation in your device manager then you have a device conflict and ...
copying pics from hard drive to cd1/28/2007
  Q: I have always been able to copy pics off my hard drive to save to a CD. I do video slideshows as a ...
  A: This is a common problem when spyware/malware infects your system. First however, I suggest making ...
unistalling WIndoes XP & 98SE1/27/2007
  Q: your answer told me how to reinstall, NOT how to UNINSTALL.I want to uninstall Windows XP Upgrade & ...
  A: as quoted, "I want to uninstall Windows XP Upgrade & Windows 98SE off of my computer & reinstall it ...
Windows re-install1/26/2007
  Q: I shall have to re-install Windows XP Home shortly, which I have done a few times before, (and maybe ...
  A: I suggest leaving your entire drive as one for windows xp as it does not have a problem with large ...
unistalling WIndoes XP & 98SE1/26/2007
  Q: I want to uninstall Windows XP Upgrade & Windows 98SE off of my computer & reinstall it all fresh. ...
  A: First of all if you have a windows xp upgrade this means that you had to have a previous operating ...
Help on my sound PLEASE1/26/2007
  Q: I have a windows XP...we have no speakers on our computer but I heard if you plug in a headset in ...
  A: Performing a full reinstallation of your operating system would be a little drastic to fix a simple ...
Spell check1/25/2007
  Q: I just had my computer reformatted and XP pro installed along with Office 2007.(had XP pro and ...
  A: Since outlook express is a microsoft product, it follows the system defaults, in which case you ...
INTERNET PROBLEM1/25/2007
  Q: I'M RUNNING WINDOWS XP HOME EDITION AND THE INTERNET EXPLORER WONT LET ME GO ONLINE....ALREADY DID A ...
  A: I suggest you visit my website at http://tpsconsulting.com and read my TIPS page on OPTIMIZING your ...
Windows 98 Desktop Themes1/23/2007
  Q: I have a Dell 8300 Dimension Desktop with Windows XP Media Center Edi