Windows XP/Questions Answered by Expert Lenny

SubjectDate Asked
Space1/22/2012
  Q: Running XP Home Edition Looking to free-up space on my C: drive = I go > START > MY COMPUTER and see ...
  A: I wouldn't particularly find this OK as for one reason your current Operating System could be ...
Space1/21/2012
  Q: Running XP Home Edition Looking to free-up space on my C: drive = I go > START > MY COMPUTER and see ...
  A: Firstly, ->Click on Start and scroll to and right-click on Computer and select Manage ->Then click ...
Which Virtual Machine software is the best? Will System produce heat by running two OS simultaneously?1/21/2012
  Q: Sir, I am using Windows XP SP3, I would like to use Windows 7 as Guest OS with Windows XP ...
  A: The most reliable Virtual Machine application out there applicable for both Windows and Linux is <a ...
Computer Backup1/8/2012
  Q: Lenny: As a volunteer for a small Church, I would like to get advice on how to back up our small ...
  A: I respect one's freedom of choice, freedom of opinion but 3 years ago WD let me down on a number of ...
Computer Backup1/4/2012
  Q: Lenny: As a volunteer for a small Church, I would like to get advice on how to back up our small ...
  A: I just received your query as I'd been away. Yes, you could use a USB hardie as a replacement. You ...
boot sector overide hack?12/21/2011
  Q: Some times my pc crashes into blue screen giving a dump error , Can you please let me know how to ...
  A: I believe it to be caused by virus(es) attacking the System32 folder that inhabit the start-up ...
desktop shortcuts11/19/2011
  Q: I'm running Windows XP and am no longer able to keep Shortcuts on the desk-top. If I create a ...
  A: There is definitely some malware propagating as a System file in your Windows XP. This needs to be ...
Recovering from a crash11/5/2011
  Q: I realize this may be asking a lot, but I’m trying to recover from a serious crash and need help ...
  A: Firstly, please accept my apologies for my response lately received. Jan, I appreciate your turning ...
Check Disk9/29/2011
  Q: I went to BOOT SEQUENCE and confirmed that my machine was booting from the Hard-Drive. I attempted ...
  A: After establishing this, now confirm boot options within the OS itself. - Click on "Start" then ...
Stand by Procedures9/29/2011
  Q: I have a HP Laptop, ProBook 4710s. My question involves standby and/or hybernation mode. When I ...
  A: It looks like your machine's manufacturer have not yet released a BIOS upgrade to override the ...
Check Disk9/29/2011
  Q: I have a Dell Inspiron 1501 running XP. Lately, when attempting to run "Check Disk"...it will ...
  A: Your computer could be trying to start from the wrong device. Would you please run a small ...
Start up9/27/2011
  Q: My desktop sometimes displays an unreadable font (marlett) on start up.I find this annoying and time ...
  A: Please do the following: - I would just give you a quick simple solution to revert all fonts back ...
can't open jpg attachments9/22/2011
  Q: This problem just started- when friends send jpg attachments in their emails, I am unable to open ...
  A: NB: Sorry but the file,originally, has kind of been saved in an unreadable format. -or- The file is ...
can't open jpg attachments9/18/2011
  Q: This problem just started- when friends send jpg attachments in their emails, I am unable to open ...
  A: I would suggest you save the file but avoid opening it then proceed with the instructions below. So ...
HD NOT SHOWING ACTUAL SPACE7/22/2011
  Q: I installed windows 7 on my system and my HD IS 320 GB but after some time i format my system and ...
  A: All I can advice you to do is go to "Disk Management" and confirm drive partition capacity ...
cannot get windows xp home edition setup page7/20/2011
  Q: I have a Dell Dim 4600 & windows XP home edition bought in 2004 brand new. I want to refprmat my ...
  A: Several verifications have to be undergone before proceeding with the chore. -Have you tried ...
virus7/10/2011
  Q: how can i remove a virus with CMD?
  A: Points to put in mind prior to infection removal. 1-Is the virus name known? 2-Is the virus ...
Windows XP Media Center Edition Issues6/23/2011
  Q: I have the above operating system (service pack 3) on my pc which is a fujistsu pentium 4. The ...
  A: What has happened to your PC is that the security programs got rid of a genuine system file ...
NTLDR file6/22/2011
  Q: I have a tiny Asus 900. I turned it on and after a long time searching it came up with NTLDR ...
  A: Firstly, is yr PC a single or multiple HDD built? Reason I am asking is to determine the drive ...
My Toshiba Will Not Load Past The TOSHIBA Screen6/10/2011
  Q: I have a Toshiba mini laptop, and every time I turn it on it won't load past the first screen that ...
  A: Most likely boot-up problems associated with your hard-drive. Have you tried starting in SAFE MODE? ...
xp mode5/10/2011
  Q: I run a self storage software for xp. When I upgraded my computer they all come with win7. I ...
  A: Just a quick trick; 1-Insert the disc into your gateway machine 2-Download and install the ...
MiniDump File requested5/1/2011
  Q: I hope this file attachment is what you need. The individual minidump file would not allow opening ...
  A: Don't you worry buddy.......I figure it'd would be easier if you permitted me to assist you remotely ...
Windows XP5/1/2011
  Q: I recently had an incident where my Toshiba Satellite A15-S129 was unable to boot Windows XP Home ...
  A: I am sorry but I believe you have attached the wrong information. All was required is the file ...
Windows XP4/20/2011
  Q: I recently had an incident where my Toshiba Satellite A15-S129 was unable to boot Windows XP Home ...
  A: Before I proceed, may I kindly request that you copy and paste the BLUE-SCREEN incidence log file ...
Disk space and defragmenting.4/15/2011
  Q: I have Windows XP. I have been saving a number of video files on my computer after recording TV ...
  A: It is quite common for an ordinary PC running out of disk space starting to show signs of slowness ...
windows 7 x64 and windows xp 644/12/2011
  Q: I use an acer aspire 5742,i use win7 with 64 bit processor? i have been given a dvd that holds 64 ...
  A: Unfortunately, different operating systems have different drivers. Say a PC running missing sound ...
Spell Checker for XP3/22/2011
  Q: Lenny, I do some contract work using the customers website that I used to have a spell checker on ...
  A: I am still not clear enough on what sort of spell-check utility you are enquiring about. Is it a ...
Hibernate Tab and Drivers3/21/2011
  Q: Just upgraded my computer as I killed the MB, CPU and graphics card. After installing Windows XP ...
  A: Congratulations on the Belarc idea. And what a brilliant idea you had sleeved up for this occasion. ...
Hibernate Tab and Drivers3/17/2011
  Q: Just upgraded my computer as I killed the MB, CPU and graphics card. After installing Windows XP ...
  A: To make matters easier may I kindly ask you to visit the link below for a simple main-board's ...
clock3/9/2011
  Q: Mike, using Xp Pro on a Gateway 7340 laptop. Within the last week or so the clock in the tray is ...
  A: There is a specially reserved button sized battery inside the laptop responsible for timekeeping. It ...
Strange folders on C: drive...3/5/2011
  Q: Lorry, I've got a Dell 8400 running Windows XP professional, and have noticed lately that there are ...
  A: There is nothing to worry about as the folders are as a result of 3 major Microsoft Updates.They ...
Hide protected operating system files3/5/2011
  Q: My PC was infected by some mischievous viruses,but now it is quite clean! there are some problems ...
  A: Have you run a complete scan for infections on your computer? If so and none has been detected pleas ...
changing icons in WIN-73/3/2011
  Q: Made a shortcut to URL on my desktop, I use Windows 7 and cant find how to change the URL's icon . ...
  A: There are no customized icons at all unless you drag and drop after having saved the favicons on a ...
Trouble installing2/27/2011
  Q: Last year I was given the software, Paintshop Photo 2010 from Corel for Christmas. I was rightly ...
  A: What a race! Phew! Now, in order for COREL'S PSP 2010 to succesfully install you would require ...
Yahoo ID Box2/23/2011
  Q: When I log in to Yahoo Mail all the ID's stored in the UserID Box when the next time I just click in ...
  A: Visit the Yahoo Log In page Insert the first character of your User ID Hold down the "SHIFT" then ...
two things - Admin Account and Programs Dissappeared2/22/2011
  Q: On my XP PC-Laptop at home (I created another user account with administrator privileges which ...
  A: The Admin's account is definitely hidden within the territories of the partition.Have you attempted ...
PowerDirector 9 Uninstall Errors2/22/2011
  Q: I downloaded the trial of powerdirector 9 and it didn't work, so I uninstalled it. I also deleted ...
  A: Even though so many people recommend "Malwarebytes Anti-Malware", I still recommend pretty much that ...
Trouble installing2/19/2011
  Q: Last year I was given the software, Paintshop Photo 2010 from Corel for Christmas. I was rightly ...
  A: Your special permissions in the Operating Systems require a bit of nurturing.I am referring you to ...
Windows pictures2/19/2011
  Q: When clicking on a photo I have to right click and then open using windows picture and fax viewer. ...
  A: 1-Open the folder that contains the specific file(photo) 2-Right-click and select "Open With" ...
Slaving an old hard drive2/18/2011
  Q: I just got a new hp with windows 7 My old computer is an hp with widows xp home. I want to take out ...
  A: Yes. You can definitinetly do that.By unplugging the drive from the Xp-prone HP and adding it up to ...
Videos in XP2/10/2011
  Q: My daughter has sent me videos from her phone of my first grandchild.I have converted them to play ...
  A: I am no expert in Video Editing seldomly I could recommend you to give Vegas Movie Studio a trial. ...
Blue screen but does not do chkdsk scan2/9/2011
  Q: I start up my computer and after the black screen shows up and shows all the steps last step is ...
  A: I understand from my point of view that CHKDSK has been ignited right within the "My Computer" ...
Internet Explorer1/27/2011
  Q: How I block only one or two intyernet site in windows xp.
  A: Multiple or single webpages in Internet Explorer can be blocked by following these instructions: ...
A computer mystery1/17/2011
  Q: Lenny Hope you've been doing well. My computer operating system is Windows XP home edition. Ever ...
  A: So we could try and diagnose the cause of the problem, I kindly request you to do the following; ...
window restarting problem1/15/2011
  Q: i am using window xp sp2 it restart frequently.i am using avg free anti-virus 9.0. i am also using ...
  A: A major likelihood or somehow not could be a conflict of programs that hold similar assignments in ...
windows wont start11/29/2010
  Q: I have a dell laptop that have XP as the operating system. It wont log on to windows. It gives the ...
  A: Type the instructions from PART 1 BELOW instead at the prompt of r ...
DVD help11/29/2010
  Q: I have a DVD Burner C.D / D.V.D Lite On Drive. Model = IHAP222-06 D.V.D Type Supported = D.V.D+R ...
  A: This has all to do with the aging of your motherboard/mainboard. Time has come for a change my ...
HP Compaq nx9010 VGA Driver11/27/2010
  Q: I wish that your are doing well good expert. I couldn't find the vga driver of my laptop.Please help ...
  A: Click link below for requested VGA driver. ...
windows wont start11/24/2010
  Q: I have a dell laptop that have XP as the operating system. It wont log on to windows. It gives the ...
  A: Please click the instruction link below from the Microsoft page to guide you through the repair ...
Removing unwanted protected files.10/15/2010
  Q: I am using windows xp.Due to unsuccessful installation of a software some program files were created ...
  A: OPTION A I assume you have access to OS's Administrator's account for this would avoid major ...
Internet not responding10/14/2010
  Q: can get onto msn.com but when going onto internet, keep getting the error, "not responding." is ...
  A: Yes, there is a very simple solution for that. Just you click on the link below to ignite a download ...
Very strange, intermittent delay while surfing online10/14/2010
  Q: I have a very perplexing problem with my Win XP computer while surfing the internet. While ...
  A: Your Query seems tantalizing and more to say spontaneous in a way that no third party is involved. I ...
Window XP10/14/2010
  Q: Lenny, After autoinstalling the updates(already checked auto-updates options), this laptop of mine ...
  A: You have got a problem with the "Welcome Screen Mode" being disabled at the moment and it needs to ...
Windows XP running (used to anyway) on Dell Dimension 3000 desktop10/6/2010
  Q: When 1st turning pc on it goes right to the "log on to windows" box w/ our user name filled in and ...
  A: I'm suspecting an issue with your graphics card drivers.At the time of writing, was your PC in ...
Restrict windows XP access10/5/2010
  Q: I'm creating an application when the user starts the system it has to display only the application ...
  A: It seems like you have written a code with abilities to interact with windows within the OS. ...
PC ERRORS10/1/2010
  Q: My computer is behaving as follows: Whenever I switch it on, after initialising a messege headed ...
  A: The symptoms of the pc/laptop do not directly relate to infection but a corrupt Registry.Get busy to ...
UNINSTALL EARTHLINK TOTAL ACCESS 20049/22/2010
  Q: I have some computer skills, more than most, but obviously less than the experts, which is just a ...
  A: You have 2 options to choose from, A or B. OPTION A Please do the following 1-From the Start menu, ...
Booting up PC8/24/2010
  Q: When I start up or reboot my pc,it takes 4 or 5 minutes to complete starting or boot. Is there any ...
  A: ->Click on START ->Click on RUN ->Type in 'MSCONFIG' but without the quotes and then press ENTER on ...
problem8/21/2010
  Q: when I run up my windows after 10 sec from staring up it restart automatically ( with itself ) each ...
  A: Before I go further...its best to find out a few things about the condition of your ...
How Can I Find Out Which Programs And Processes My Computer Really Needs?8/20/2010
  Q: My computer is running slow and my last step is to cut down on start up programs, programs on the ...
  A: All I could advice you is try and run a malware scan on your drive plus a deep rootkit scan if ...
xp8/15/2010
  Q: recently my pc is playng up when searching on google many websites are redirecting. sometimes they ...
  A: Your browser has fallen victim of a Browser Hijacker. Most likely that could be the cause of the ...
video controller (VGA compatible)4/20/2010
  Q: I just reformat my HP computer with XP PROFRESSIONAL, S/N: W246KN8ZD116; CAN YOU PLEAS HELP ME WHERE ...
  A: I presume it would have been easier if you clicked on the HP link below and performed the serach ...
video controller4/19/2010
  Q: I just reformat my HP computer with XP PROFRESSIONAL, S/N: W246KN8ZD116; CAN YOU PLEAS HELP ME WHERE ...
  A: In response to your product's Serial Number the following manufacturer website with a list of every ...
touchpad4/14/2010
  Q: the mouse function on the touchpad stopped working all of a sudden. i couldnt find anything in the ...
  A: Have a go on your laptop's touchpad settings interface again in the Control Panel. If not working ...
unable to locate files4/13/2010
  Q: I recently had a system recovery by a tech. I have on my computer Microsoft 2003 Standard which the ...
  A: I believe I have not been able to grasp the last line properly. Are the files not retrievable or ...
BootDisk for several software4/12/2010
  Q: I have several package of Software and I want to have them on a DVD with bootable status (when my ...
  A: I do not have a particular program in mind that could perfectly offer you remarkable results. BUT I ...
xp internet connection4/11/2010
  Q: i reformatted a laptop for a friend(xp disk), now his laptop will not connect to the internet with ...
  A: I have been able to determine the actual model of your friend's laptop which to me seems to be a ...
xp internet connection4/9/2010
  Q: i reformatted a laptop for a friend(xp disk), now his laptop will not connect to the internet with ...
  A: Please confirm whether all the drivers have been installed by going to Device Manager. Expand the ...
Windows XP Uninstall4/7/2010
  Q: I’m a Windows XP Professional Edition user. I’d like to uninstall this version but when I try to do ...
  A: The necessary files responsible for igniting or rather making it possible for XP to be uninstalled ...
Turn on 'remeber my password' in XP pro3/20/2010
  Q: When I am on my work PC in a LAN and I need to access the server, I want to save the password but ...
  A: This issue is connected to SECURITY CREDENTIALS within the Operating System. Please do the ...
Can't log-in or get out of SafeMode3/19/2010
  Q: One of the computers in my office will not boot-up out of safe mode. I have tried everything. I ...
  A: There must be slight data corruption that could be rectified by taking a few steps back before the ...
Hard disk format3/7/2010
  Q: I want to reinstall XP on a clean hard drive. I tried format c: /s from the command prompt (what I ...
  A: The correct way is to start the computer with the CD and follow the instructions in the link below- ...
running videos3/6/2010
  Q: I have a Systemax AOL Optimized computer. I cannot run videos. When I try to run one it seems to ...
  A: Please click on the link below and download the application known as LOOK-IN-MY-PC. ...
Computer slow to load from reboot3/4/2010
  Q: Dell computer is XP, I have removed almost all files to separate storage to eliminate unnecessary ...
  A: Terribly sorry about your computer but we are going to join hands and try and sort it out. Most ...
Windows 7 Administrator Rights1/14/2010
  Q: I have just re-installed Windows 7 to my Dell 13Z. I notice that an additional folder, Windows.old, ...
  A: Under regulations of (UAC)User Accounts Control in Windows(basically Vista and 7), there is utter ...
Keyboard Button Switching1/14/2010
  Q: I'm having a problem with my keyboard. When I press SHIFT+2, (")is typed, while it should be (@). ...
  A: At the moment, it seems like your keyboard your board has localization issues. But before you ...
Startup issue1/13/2010
  Q: At start-up, the welcome screen shows as usual. However, it then 'freezes' on my wallpaper. I can ...
  A: Definitely yes Jim. For sure there is some bad program trying to play boss in the hard-drive. But ...
Computer Drivers1/11/2010
  Q: I recently reformatted my computer from Widows Vista, to Windows XP. I did not save any drivers from ...
  A: Happy New Year.Easier way is by clicking on the link below then downloading an application known as ...
Cannot Read a CD1/11/2010
  Q: My Compaq Presario 2100 no longer can read any CD that is inserted into the drive but the device ...
  A: Happy New Year.What an excellent piece of information you have passed, John.And I might say you have ...
Recycle Bin not working11/13/2009
  Q: The recycle bin appears to be stopped working. It appears to be continually empty? How do I ...
  A: Please confirm the default settings of the bin by doing the following: -Right click on Recycle Bin ...
Control panel not seen11/11/2009
  Q: am a newbie in this OS. Recently due to Virus problem I got my system formatted and XP SP2 ...
  A: -Click Start > Run. Type MMC and then click OK. -Click Console and then click Add/remove Snap-in. ...
Paint question11/3/2009
  Q: [My Dell computer runs on Windows Vista but I think Paint is the same as it is in XP.] I'm an ...
  A: -Open Paint, -Click on New and zoom out the whiteboard all over the screen by holding down your ...
reinstall xp operating system11/2/2009
  Q: I have never fully grasped 'backing up' although I have used it. I need to fdisk my hard drive and ...
  A: Unfortunately, programs and MS updates can never be backed up as they temporarily reside in the ...
UNMOUNTABLE_BOOT_VOLUME11/1/2009
  Q: When I rebooted the I had the below error message. UNMOUNTABLE_BOOT_VOLUME I read ...
  A: Possibilities of registry corruption might have caused this but not a big deal to sort out. But as ...
theme restetting10/31/2009
  Q: I was having some problems other than this. Computer freezing, acting strange. Did scans for virus ...
  A: The registry entry responsible for the windows themes in your drive seems to be confused or rather a ...
windows xp10/29/2009
  Q: deskto icons disappeared, will not add new shortcuts to replace them
  A: -Please right-click anywhere on DESKTOP -Highlight on "Arrange Icons By" -Cross over to the right ...
windows system 3210/29/2009
  Q: it must be nice to be self taught, and to help everyone who needs your service. I have a Toshiba lap ...
  A: Please open Internet Explorer Then copy and paste the link below on the address bar of the Internet ...
windows system 3210/29/2009
  Q: it must be nice to be self taught, and to help everyone who needs your service. I have a Toshiba lap ...
  A: You might have followed a wrong path as the program I expected you to download is not ...
windows system 3210/29/2009
  Q: it must be nice to be self taught, and to help everyone who needs your service. I have a Toshiba lap ...
  A: No such system file exists in windows but rather an infection in disguise. Click on he link below to ...
File creation date changes when file copied10/26/2009
  Q: I'm a fellow Expert on this site, but not on computers in general. So I am writing this XP-related ...
  A: Many apologies for many a whilst taken in response to your highly regarded query. Unfortunately, ...
Vista Problem10/23/2009
  Q: I bought a new Toshiba satellite Laptop on Dec 2008. My warranty is expired now. This Toshiba came ...
  A: Many new technology system disable the ability to downgrade Operating System in the BIOS. Here's how ...
Disk Defragmenter Problems10/21/2009
  Q: hope you are well. I am a Windows XP Professional user and my computer is an Intel Pentium 4 (2.53 ...
  A: Open "My Documents" and click on Tools Scroll to and click on Folder Options Click on View tab and ...
XP Safe Mode Problems10/21/2009
  Q: I want to keep my laptop in safe mode for a day, as I am de-archiving some .arc archives, which are ...
  A: Note:Few executables and DLLs run in Safe Mode as the system is required to use less CPU resources ...
installing new hard drive10/21/2009
  Q: The USB ports on my pc stopped working and couldnt load windows xp. As I had a new 320 HD spare I ...
  A: Note:Drivers are files permanently installed onto a hard-drive and therefore cannot be transferred ...
UPDATES AFTER REINSTALL10/7/2009
  Q: ..hope you can help. here's my system info: i'm running xp home version 2002--with service pack 1. ...
  A: Click on the link below to select Windows XP Home SP3, ...
Using a Hard Drive dock?10/3/2009
  Q: I've recently noticed hard drive docks appearing on the market, both for IDE and SATA. I've got ...
  A: It's a brilliant idea what you are contemplating to do the rest of the drives.It all depends on the ...
Chkdsk error10/2/2009
  Q: i tried to run the Chkdsk utility but it suddenly stopped and showed me this: Errors Found: Chkdsk ...
  A: Please do the following- STEP 1 -Open "My Computer" -Right click on the main drive letter and ...
Windows XP freezes on startup10/1/2009
  Q: I recently received a Dell Optiplex GX260 from my father and so I set it up and everything was ...
  A: I am sorry to say this but such models(Dell Optiplex GX260 models) do come with a minimum ...
UPDATES AFTER REINSTALL10/1/2009
  Q: ..hope you can help. here's my system info: i'm running xp home version 2002--with service pack 1. ...
  A: Please do the following- -Click Start. -Click Run. -Type in cmd. -Click OK. -Type each line below ...
epson printer problem9/27/2009
  Q: Recently I bought a DIMENSION 8100 Dell computer from an auction. The Dell computer has Windows XP ...
  A: Most of these installation messages apply to drivers without signatures. Just check on the option ...
uninstalling Windows 98se after upgrading to Windows XP8/15/2009
  Q: How can I uninstall Windows 98se after upgrading to Windows XP...My drive had a balance of at least ...
  A: An Operating System is not uninstallable meaning you cannot uninstall an Operating System from the ...
Updates8/14/2009
  Q: The little shield in the bottom right keeps popping up to say I have updates ready to download. They ...
  A: Go ahead and click it and when the status window comes up, click NEXT to reveal the available ...
Recycle Bin/Disk Size issue8/13/2009
  Q: I've been trying to free up some space on my computer, so I thought to reduce the size of the ...
  A: The disk size is determined by the amount of data currently in use.Unfortunately adjusting the bin ...
task bar not displaying some icons8/13/2009
  Q: computer dell inspiron 9400 x86 based pc windows xp home edition I am experiencing a problem ...
  A: This is a corrupt Registry file associated with the Explore.exe process within the hard-drive.Please ...
Problem reading hidden files8/13/2009
  Q: I have recently stumbled upon a problema that I can't fix. I find it impossible to see the hidden ...
  A: It looks like the "Show all hidden files and folders" option is corrupt. It needs to be reset. ...
Wireless Internet Configuration8/12/2009
  Q: Hey, I have a MacBook and I used Boot Camp to set up a Window Operating System. Now I'm having ...
  A: -Click on Start -Click on RUN -Type in NCPA.CPL -Right click the Wireless Local Area Network and ...
scan disk8/11/2009
  Q: i have been trying to use the disc defragmenter on my windows x.p office.but it comes up with the ...
  A: -Please go to "My Computer and right click on the C: drive and select Properties. -Click on TOOLS ...
cant write arabic letters in search bar8/11/2009
  Q: iam having problem while writing arabic letters in google/yahoo/youtube or any search bar. i can ...
  A: Please click on each link for more info: YAHOO ...
delete partition8/10/2009
  Q: Lenny, I have a C partition and a D partition. Windows XP Pro is on both of them. I only use the D ...
  A: Apology for the delay.In this case seems like the D: partition is an extended partition of the ...
OS/Drives/BackUp/Imaging8/10/2009
  Q: Good Evening Lenny, I hope I haven’t lumbered you with too much in the one go here and that you will ...
  A: How are you doing? And how's Ireland? I bet you got a glimpse of the Perseids in the Sky. OK, I have ...
delete partition8/9/2009
  Q: Lenny, I have a C partition and a D partition. Windows XP Pro is on both of them. I only use the D ...
  A: Hey buddy Bob, Looks like there are two boot options on Start-Up as you said. One is orphaned in ...
Monitor8/8/2009
  Q: i have recently buyd the lcd monitor samsung p2350. on the advertizement paper it apears to be full ...
  A: It is impossible to verify it is a High Definition monitor unless it's turned on ( Resolution ...
Windows XP Home Edition - system recovery8/8/2009
  Q: Please could you help me with a problem I have been having with my IQON PC windows xp Home Edition. ...
  A: The suitable link for you will be the one below ...
change text color8/8/2009
  Q: Would like to know how i can change the text color...from blue... back to Black....in "my pictures". ...
  A: The reason reason some of the files have blue-font file names is because they have been compressed ...
delete partition8/8/2009
  Q: Lenny, I have a C partition and a D partition. Windows XP Pro is on both of them. I only use the D ...
  A: One can actually delete a partition without the need of an Operating System disc ( BUT note that ...
process time is much longer than CPU time8/7/2009
  Q: I am testing the run time performance for a piece of my windows program (proprietary language). The ...
  A: There could be one straight reason why the program is behaving this way as in regards to time-target ...
Running 2 OS on one computer8/5/2009
  Q: Can I run 2 operating systems on an HP a1540n? I want to take the hard drive out of one computer and ...
  A: This is how I have understood your querie... --You have computer A which is HP a1540n --You would ...
net use command8/5/2009
  Q: I've small workgroup having xp(sp2) and win_2k(sp4) within that all users are member of "Users". In ...
  A: The problem you are experiencing is definitely assigning permissions to the users under the ...
Dell Maxtor Hard drive7/6/2009
  Q: Upon start up my Dell dimension 8400 with windows XP professional gave me an error message that ...
  A: It could still be under warranty.What you could do is boot the machine with the SEATOOLS disk but ...
file on my xpwindows7/5/2009
  Q: This keeps coming up on my screen [ cannot fined file "flash ocx"]
  A: This is a very common error that randomly occurs when a particular Windows Update initiates a ...
Can't delete zip files7/5/2009
  Q: Recently, zip files are not getting deleted when I select and use DELETE button or select and use ...
  A: Your computer is a victim of some underlying unknown infection masquerading as one of the zip files. ...
Dell Maxtor Hard drive7/3/2009
  Q: Upon start up my Dell dimension 8400 with windows XP professional gave me an error message that ...
  A: Most likely, the hard-drive could be having internal damage or is NOT damaged at all. But the ...
XP Upgrade6/14/2009
  Q: I wanted to upgrade my Win2K Pro (SP 4) to XP. But, out of ignorance, I bought XP Home and then ...
  A: What you just mentioned is; Win2K Pro(SP4) in other other words meaning Windows 2000 ...
Default E Mail6/7/2009
  Q: I use outlook express as my default email program; however, after my kids have used my pc, when I ...
  A: Please do the following; -Open Mozilla -Click on Tools -Click on Options -Click Applications tab ...
Can't connect to the internet6/6/2009
  Q: Lenny! Since you didn't understand my question, here's the fwd of the answer you gave to Dennis: ...
  A: It looks like your wireless interface device communicates well enough with the router at certain ...
Windows Login Password Area6/6/2009
  Q: I have only one user account on my machine, Guest account is disable. When ever I start my PC, log ...
  A: The only solutions are either; 1-To run a Recovery Console to replace the system file responsible ...
Default E Mail6/5/2009
  Q: I use outlook express as my default email program; however, after my kids have used my pc, when I ...
  A: Please do the following; -Open Mozilla -Click on Tools -Click on Options -Click Applications tab ...
"Remove disks or other media" error message..6/5/2009
  Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
  A: There are 2 processes - Recovery Console and Repair Installation.Recovery Console is simply a ...
Unmountable boot volume6/5/2009
  Q: Please can you help me with the below system error I am getting on my IQON PC. My PC came with Win ...
  A: Recovery Console is simply a process that replaces missing/damaged system files. Too bad there's not ...
Printer/spooler6/5/2009
  Q: I have 3 computers, 2 using XP and 1 using Vista. All are wirelessly networked to a HP c7280 printer ...
  A: I bet this is its comprehension if I'm not wrong; Internet Provider = TALK TALK Number Of Computers ...
Unmountable boot volume6/5/2009
  Q: Please can you help me with the below system error I am getting on my IQON PC. My PC came with Win ...
  A: It looks like your computer's recovery partition is a bit corrupt and you require assistance from ...
Problem Not Solved.6/5/2009
  Q: hey Lenny. Thanks for replying so soon but the link to download the application to remove the ...
  A: Apologies Ryan. Please click on this one; ...
hidden running process?6/5/2009
  Q: Hey, i have a system that i use that is in no way connected to the internet...just to let you know. ...
  A: It's obviously an infection trying to run as and imitate a genuine system file. But when the genuine ...
Unmountable boot volume6/4/2009
  Q: Please can you help me with the below system error I am getting on my IQON PC. My PC came with Win ...
  A: The kind of CD-ROM your computer did come with restores the hard-drive to factory default settings ...
Hidden files6/4/2009
  Q: My computer got a virus attack and folders in pendrives were hidden. Virus did not allowed us to ...
  A: Please do the following; 1-Click on Start then go to RUN and type in the command below and click ...
Stupid XP getting slower for no reason6/4/2009
  Q: I am using Windows XP SP3 and it's very f***ed-up lately. It just get slower. There seems to be alot ...
  A: Several programs run in the backgrounds that utilize pretty much CPU resource. Some of these ...
Printer/spooler6/3/2009
  Q: I have 3 computers, 2 using XP and 1 using Vista. All are wirelessly networked to a HP c7280 printer ...
  A: Your Printer setup is fantastically fine. And I hope that each machine has been assigned its own ...
ATI Radeon (ati2dvag.dll) infinate loop6/3/2009
  Q: I am having the same issues as the other post about the ATI Radeon (ati2dvag.dll) problem, however, ...
  A: I am sorry to tell you this but it looks like your video drivers are severely corrupt or out of ...
Can't connect6/2/2009
  Q: I have windows XP professional. my network connections are working properly, it says i am connected ...
  A: A persistent infection has gotten hold of your browser and is most likely recording your habits as ...
has a fatal error killed my pc6/2/2009
  Q: Lenny, I opened an email from my wife and the dreaded blue fatal error screen popped up. Now all my ...
  A: The troubleshooting steps below are in assumption that SYSTEM RESTORE is enabled on your machine. No ...
system restore6/2/2009
  Q: This is a different computer--on my previous one I did system restore quite often, but this computer ...
  A: Infections of the highest kinds are culprits drawing a shield against System Restore. Please do the ...
help :( ... is there any way ... ?6/1/2009
  Q: um i was turning on my computer, and it said that this file : <Windows root>system 32hal.dil was ...
  A: There is no cause for worry. I believe all personal files are safe and untouched. In order for you ...
Default E Mail5/29/2009
  Q: I use outlook express as my default email program; however, after my kids have used my pc, when I ...
  A: Have you tried this program override which is; -Opening "Internet Explorer" -Clicking on "Tools" ...
Computer won't let me do a system restore5/29/2009
  Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ...
  A: Please try this out to confirm of an infection or not first; -Click on Start -Click on My computer ...
Information is disappearing off my harddrive...5/28/2009
  Q: ok dude... heres the deal... and im pretty frustrated... first let me point out im not too great ...
  A: There must be a real big frustration for you especially after loosing all your files and now since ...
networking5/28/2009
  Q: we have 2 pcs. and both are connected via hub. i have internet connection (DSL)and i connected ...
  A: How are you once again? I bet pretty nervous and upset about your network. But lets try and see if ...
networking5/27/2009
  Q: we have 2 pcs. and both are connected via hub. i have internet connection (DSL)and i connected ...
  A: According to your problem, this is what I have understood from the terminology of the explanation; ...
password5/27/2009
  Q: was given an old computer from job. has password from prev user. how do i get around password?
  A: You could try his old-timer trick. Hope it works out for you or else you are going to have to use ...
question marks5/26/2009
  Q: I'm getting question marks and funny characters in file & folder names and in song tags written in ...
  A: I have a reason to believe your version of Windows requires Greek language support installation as ...
"New programs Installed" in Start menu5/26/2009
  Q: Every time I open the Start menu I get a message saying "New Programs Installed" and it always ...
  A: I know this is quite annoying. This is how you can get rid of it; -Right click on the "Task Bar" ...
Laptop uses battery even though plugged5/26/2009
  Q: Hy,when i plug my toshiba laptop using the ac adaptor it shows the green light and work out fine for ...
  A: Please try doing a bit of Power Diagnostics; POWER ALTERATIONS SETTINGS 1-Go to Control Panel then ...
Why can't my laptop open?5/24/2009
  Q: This always appear on my laptop when I press the power button, "The ACpower adapter type cannot be ...
  A: This might be of help; http://support.dell.com/support/edocs/systems/xlob/dtg/en/troubles.htm ...
clock5/22/2009
  Q: how to change the clock from military time to non-military time.
  A: -Go to Control Panel -Double click on "Regional and Language Options" -Under "Regional Options" ...
restore5/21/2009
  Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ...
  A: Certain or rather all computers come readily installed with a special application that allow users ...
my computer turns on but won't load5/18/2009
  Q: I have a Windows Xp Professional desktop computer, and well, just now I turned on my computer & it ...
  A: I hope you will not mind me requesting you to do a little homework for me? This is for the purpose ...
having trouble with browser5/17/2009
  Q: I have a Windows XP based system. I have Internet Explorer (V.6) & Avant as browsers. Sometimes ...
  A: Please follow the link below for the step by step instructions on how to reset/reinstall your ...
Computer cannot defrag or diskcheck, I'm stumped5/15/2009
  Q: Ok, so I recently joined the military, and before I left for basic training, my computer ran fine. ...
  A: Please try cmd re-register inbuilt Windows Defrag application by doing the following; 1-Click on ...
Can't connect to internet even after clearing DNS and ARP5/14/2009
  Q: I'm running Windows XP and have 4 computers on the same internet connection (cable). 3 connect ...
  A: I am sorry to find out that the troubleshooting steps did not work out for you. Please do confirm ...
audio configuration5/13/2009
  Q: after reinstalling windows xp iv found ive got no sound at all .so i took the advice of mike dacre ...
  A: Please click on the link below to begin the download. Once prompted, just select "SAVE". Once ...
Can't connect to internet even after clearing DNS and ARP5/13/2009
  Q: I'm running Windows XP and have 4 computers on the same internet connection (cable). 3 connect ...
  A: Please do the following; -Go to Device Manager and confirm if there are any yellow exclamation ...
audio configuration5/13/2009
  Q: after reinstalling windows xp iv found ive got no sound at all .so i took the advice of mike dacre ...
  A: Please click on the link below to initiate audio driver download. Otherwise, the rest of your ...
Program removal5/11/2009
  Q: My question is only re. the installation of an electronic circuit drawing program. I have a program ...
  A: This instruction is pretty sensitive as it involves Windows Registry. So follow each line carefully ...
restore?5/11/2009
  Q: Lenny I recently ran a powerful free cleanup utility-R something. I needed to erase some 'stuff' ...
  A: It's actually true that all simply deleted data is not actually gone but disappears in the vicinity ...
remove partition from RAW format5/11/2009
  Q: I have a 250GB USB external HD from Acomdata. It came with a factory installed partition with 157MB ...
  A: I used to have one of them before not until I decided to purchase a Seagate Freeagent Go external ...
Windows XP Media Center won't boot5/10/2009
  Q: I recently ran a virus scan on my computer and the 1st time I tried to boot up after the scan the ...
  A: Your computer is having some serious issue with a missing System file that is responsible for ...
Uninstalling one XP install from your system5/10/2009
  Q: I went to reinstall my install of XP and i went all the way through the reinstall but when I was ...
  A: I am sorry to tell you but it is not possible. Understandably, you are going to have to back up the ...
Windows XP Media Center won't boot5/9/2009
  Q: I recently ran a virus scan on my computer and the 1st time I tried to boot up after the scan the ...
  A: Please do the following; Step 1 1- Turn on the computer and immediately start tapping the F8 key. ...
Uninstalling one XP install from your system5/9/2009
  Q: I went to reinstall my install of XP and i went all the way through the reinstall but when I was ...
  A: Please do this bit of homework for me. I understand that you are in a bit of a similar trauma as in ...
msn explorer3/25/2009
  Q: my msn explorer pops up and says it needs to me repaired and that it is not installed on my ...
  A: Please do the following; 1- Click on the link link below to download then install "Windows ...
booting windows XP Home edition3/23/2009
  Q: On starting the PC windows is not booting and I just get a cursor on the screen. Immediately prior ...
  A: Your boot configuration seems to be corrupt after an abrupt interruption of either power ...
print spooler3/22/2009
  Q: I accidentally removed my print spooler, How can I get it back?
  A: Please do the following; -Click on "Start" then "Control Panel" -Double click on "Administrative ...
XP 3 - failed installation3/22/2009
  Q: 4 times i tried to install Service Pack 3 - I already have 1 and 2, and all failed - Almost toward ...
  A: Looks like the Admin or rather the person installing the Service Pack does not have full rights to ...
Windows XP start up3/22/2009
  Q: I have a Toshiba laptop that is very slow at start up it takes somewhere between 8 & 10 minutes to ...
  A: I am referring you to a website that holds an application with abilities to clean up your laptop's ...
LCD Light Deceease On Battery3/22/2009
  Q: sir when i run my Toshiba Laptop on battery, its LCD light very decrease? When i run on power its ...
  A: By Windows default, the light is set to run dim whilst on battery power. But you could edit the ...
Start up question3/22/2009
  Q: I receive the World Start newsletter and over a year ago they had a tip on how to type a quote or a ...
  A: Please receive my humble apologies for having not replied in time. I guess what you are trying to ...
no icons on desktop nor taskbar, and contrl alt del doesnt work3/22/2009
  Q: Ok, so heres what happened. Yesterday, i was using my laptop at the library, and it was going to ...
  A: NOTE:You will be required to be a bit extra-technical and careful on this one. You will need the ...
AOL Starting at Boot3/21/2009
  Q: Why does AOL 9.0 start every time I boot up at windows start up and how can I stop it. this is on ...
  A: Please do the following, -Click on "Start" -Click on "RUN" -Copy and paste this "MSCONFIG" without ...
Windows XP User Environment2/23/2009
  Q: When I start up my computer all goes well until I click on my user icon and then a box appears with ...
  A: This should not worry you a bit as it is a bit of registry corruption. The solution is available ...
win xp pro will not install2/23/2009
  Q: i keep trying to install win xp pro on my HP compaq nc6000 laptop but every time it goes through the ...
  A: -Restart your computer and press the necessary key (either F2 or DEL) to access the BIOS -Go to BOOT ...
windows xp2/22/2009
  Q: i don't know how to change my settings so i can open my files and programs automatically.when i ...
  A: 1-Right click on specific file you intend to open/run 2-Click on "Open with..." 3-In the list, ...
windows xp pro2/14/2009
  Q: I've got xp pro and wondering is it possible to install my programs/not xp pro/on difernet hard ...
  A: Unfortunately, there is no way around installing programs before the Operating System.The programs ...
I got a good one for you1/12/2009
  Q: I have a hp pavilion zv5000 and I haven't used it in forever cuz my computer crashed or something it ...
  A: There is always an option that works that enables you to retrieve or rather reset your forgotten ...
System config.1/7/2009
  Q: I wonder if you could help me. In the Startup tab in System Configuration I have several entries ...
  A: Happy New Year. I am pretty sure this orphan entry must must have bothered you a lot. Please click ...
Advice regarding retrieval of data lost from non-system hard disk due to sudden power outage1/6/2009
  Q: Good day, I was running the Defrag program on my Drive E (non-system hard disk)as a usual routine ...
  A: Your HDD has inevitably run into some data corruption and requires some scanning and recovery. ...
System config.12/13/2008
  Q: I wonder if you could help me. In the Startup tab in System Configuration I have several entries ...
  A: To make matters easier for you I have decided to include a link to a very sophisticated registry ...
installing xp prof over xp Home oem12/3/2008
  Q: I bought a second hand Dell 5150 Dimension tower 2 years old with xp home oem installed. I have xp ...
  A: Most definitely yes, Terry.You can install XP Pro over the current OEM(XP Home Edition). There are ...
explorer.exe / HP8730w12/2/2008
  Q: First of all sorry for my poor english. One year ago you try to help someone in explorer.exe ...
  A: Please do the following; Thank you very much for the information. "Explorer.exe" value is intact ...
System config.12/2/2008
  Q: I wonder if you could help me. In the Startup tab in System Configuration I have several entries ...
  A: The current item in the list of start-ups is an orphan entry.And that is the reason why it does not ...
Switch user causing Blue Screen of Death12/2/2008
  Q: Here's my issue. I recently had a computer custom built for me. Often (probably about 2-3 times per ...
  A: Too bad then.Well, I am afraid to say this but the problem most assuredly has something ...
Intel Bus driver12/2/2008
  Q: what is a "Intel(R)8280 1 EB SM Bus controller"? It is showing up on my "Device manager" and the ...
  A: An important driver responsible for data transfer is missing or rather corrupt. It requires re ...
Uninstalling Office 2007 Beta12/1/2008
  Q: I am having a huge problem. I downloaded (yes, I did it!) the Beta version of Office 2007. I needed ...
  A: Luckily, Microsoft has a step by step instruction on how to remove traces of Office 2007 in the ...
Switch user causing Blue Screen of Death12/1/2008
  Q: Here's my issue. I recently had a computer custom built for me. Often (probably about 2-3 times per ...
  A: The flicker on the screen is the installation of the Microsoft utility program and is not in any way ...
Switch user causing Blue Screen of Death12/1/2008
  Q: Here's my issue. I recently had a computer custom built for me. Often (probably about 2-3 times per ...
  A: The problem you are having is your computer's inability to maintain user sessions when you log off ...
XP Home Edition11/28/2008
  Q: I use a Dell lap top as a back-up computer.I recently removed the Norton virus checker to install ...
  A: Please go to Control panel and click on Regional and Language Settings.Then click on Languages tab, ...
PC will not reboot11/28/2008
  Q: While in the process of doing a check disk on my desktop, one of our circuit breakers tripped that ...
  A: There could be a couple of reasons why the computer is not detecting the disk: 1-You might have set ...
booting the computer11/28/2008
  Q: My Operating System is XP Home Edition. My problem is booting the computer. When I turn on the ...
  A: I cannot say this has anything to with the Operating System but it seldom has something to do with ...
folder names not displaying11/27/2008
  Q: This is a relatively small problem but it's been bothering me for months and my annoyance is ...
  A: Please do the following: -Go to "My Documents" -Ensure that the folder view is set to "Thumbnails". ...
did not work! =(11/27/2008
  Q: good evening Lenny, so this morning i was typing a paper and for no reason my computer keys (all of ...
  A: As a last resolution, I would ask you to start in Safe Mode and run System Restore and take your ...
installing xp11/26/2008
  Q: I have windows 2000 and tried installing XP over it but all the icons are missing. Suggestions?
  A: The procedure path you followed to install or rather format the hard-drive and get rid of 2000 has ...
security winweb11/26/2008
  Q: i keep getting pop ups every five minutes wanting me to buy it i would like to know how to remove it ...
  A: You might be a victim of a very intelligent spyware and one thats hijacks your browser/desktop. This ...
USB Device not reconized11/25/2008
  Q: Lenny, I just got a new HP Tower with physical drives as followes: A: Floppy C: Local Hard Drive ...
  A: There could be a conflict of drive letter assignments.Please do the following; -Click on Start ...
NO keys whatsoever work!!11/25/2008
  Q: good evening Lenny, so this morning i was typing a paper and for no reason my computer keys (all of ...
  A: You could be a victim of either a known piggyback infection or desktop hijack one. Please get a ...
Remove MSMessenger11/25/2008
  Q: I am running Windows XP Pro. with Internet Explorer.I would like to remove MSMessenger that came ...
  A: Please do the following; -Click on Start -Click on RUN -Copy and Paste the line below and click OK ...
Problem with my computer11/20/2008
  Q: My question is My computer can not display the icons and the task bar on the desktop window and I ...
  A: Please do the following; -Restart your computer in Safe Mode -Click on Start, then All ...
Inernet Explorer11/20/2008
  Q: My Internet Explorer is extremely, painfully slow starting up, going from page to page and site to ...
  A: Most likely the infections affecting IE have not been eradicated. Camouflaged infections still loom ...
Win XP installation keep restarting11/19/2008
  Q: Please, Can you help me!. I was installing Win Xp, and during the installation i could see my hard ...
  A: Several possibilities; -Damaged OS disc Test the disc on a different PC -Damaged/failing ...
The summary report from the motherboard11/19/2008
  Q: Lenny, this is the summary I got from the system motherboard: ECS661FX-M/Abit SG-72 Chipset: SIS ...
  A: Now do the following: -Click on each of the links below to download and save the drivers on an ...
I cannot complete the audio driver software installation11/19/2008
  Q: Lenny, thanks for the previous messages you sent, and software. unfortunately, I couldnt complete ...
  A: -Run the program HWINFO32 again and then click on the plus(+)against to expand MOTHERBOARD as in the ...
Read only11/18/2008
  Q: I want to delete dvd's that are read only and change some files and folders, but just unchecking the ...
  A: The permanent setting needs to be disabled by following the steps below: SOLUTION 1 -Click on Start ...
Disk Defragmenter on XP11/18/2008
  Q: I have tried to run Disk Defragmenter and it says it isn't installed. I have tried to install ...
  A: As a last resort, please do the following: -Click on Start then RUN and copy and paste and click OK; ...
MY Systemcannot play sound, and swicth off when software is inserted11/18/2008
  Q: Please assist me with this. My Window XP window player do not operate, and the system do not play ...
  A: Greetings Paul, Thanks for the response. Please click on the link below to download your sound-card ...
Disk Defragmenter on XP11/18/2008
  Q: I have tried to run Disk Defragmenter and it says it isn't installed. I have tried to install ...
  A: So bad it never worked out bad I suspect the line of code you had put has a bit of missing ...
locks up in safe mode11/18/2008
  Q: HP Pavilion dv5000 laptop running XP Home, locks up at the start of the safe mode. I have tried ...
  A: I am afraid its high time you found a Windows XP disc and installed an Operating System on a ...
Pop-Ups11/17/2008
  Q: Greetings: Lately, I have been experiencing more and more pop-ups on my screen. It has become a ...
  A: Greetings Larry, Many thanks for the feedback. Apologies for Step 2 link. It should have been as ...
Read only11/17/2008
  Q: I want to delete dvd's that are read only and change some files and folders, but just unchecking the ...
  A: Most likely the kind of disc you are trying to erase is either of the following; DVD-R or DVD+R It ...
Windows XP, without Windows Picture & Fax Viewer11/17/2008
  Q: Lenny, I'm very inexperienced in the computer field, this being only my second computer. It appears ...
  A: One of the files responsible for Windows fax and Picture Viewer is corrupt/missing known as ...
locks up in safe mode11/15/2008
  Q: HP Pavilion dv5000 laptop running XP Home, locks up at the start of the safe mode. I have tried ...
  A: Option 1 Go to well-working computer and click on the link below to download MALWAREBYTES. A ...
Cannont restore files11/13/2008
  Q: On w-XP: My hard drive was not starting up. When I finally booted, I immediately used Backup and ...
  A: You will have to take ownership of your folders and files since the registry settings from the ...
Low disk space11/12/2008
  Q: Firstly I would like to stress out that Im not an expert at all and I may give very low informations ...
  A: There could be a possibility that your friend has installed Windows XP on the wrong partition ...
Can't access windows xp registry11/12/2008
  Q: I have a Windows xp pro sp2 machine and when I try to get access to the registry by typing regedit ...
  A: OPTION 1 Please open Notepad and copy and paste the contents below; Windows Registry Editor Version ...
Windows XP installation11/11/2008
  Q: I have just tonight reformatted it as i had an unrecoverable problem.The system installed ok,i ...
  A: The answer is a definite Yes, John. The dead partition needs to be gotten rid of completely as this ...
External Hard Drive Crash11/10/2008
  Q: Do you know the best way to try to recover data from an external USB HD that has gone bad? Are ...
  A: I would advice you to consult data recovery services before you do anything to contaminate the ...
XP Home keeps re-booting11/9/2008
  Q: Dell Dimension 4600, Intel Celeron 2.4GHz, 512MB ram Windows XP Home PC boots to desktop and if I ...
  A: Unfortunately, from the list above there seems not to be a flicker of any conflicts with any ...
ati2dvag file problem11/8/2008
  Q: Hello. I came across your answer to someone who similarly had the same problem I am encountering ...
  A: You could try the suggestion in the link below; ...
XP Home keeps re-booting11/7/2008
  Q: Dell Dimension 4600, Intel Celeron 2.4GHz, 512MB ram Windows XP Home PC boots to desktop and if I ...
  A: There tends to be a newly installed program that is creating a conflict in the system registry.But I ...
ati2dvag file problem11/6/2008
  Q: Hello. I came across your answer to someone who similarly had the same problem I am encountering ...
  A: The reason why the display is stuck on a low resolution loop is because a utility program ...
Error Code 0x08007000211/6/2008
  Q: I've wins xp pack1, I resently installed Tuneup utilities 2008 and Performed a sys maintenance but ...
  A: Start the computer in normal mode then follow the steps below; 1-Click on Start then Run and copy ...
reinstalling xp11/5/2008
  Q: I have an e machine pc which is great, the problem is this, we want to pass this pc onto someone ...
  A: I understand it must be a very hard decision for you to make especially after loosing such a very ...
Adobe reader11/4/2008
  Q: Lenny I have two computers with XP.For some reason one wont let me run Adobe reader. When I go to ...
  A: All temporary files created by the application PDF Reader need to be deleted in the following manner ...
partitioned disk11/3/2008
  Q: I have a HP Pavilion with XP Media Edition version 2002 svce pack 2. My hard drive was partitioned ...
  A: The D: drive keeps getting bigger as the system recovery points get backed up automatically into it. ...
partitioned disk11/1/2008
  Q: I have a HP Pavilion with XP Media Edition version 2002 svce pack 2. My hard drive was partitioned ...
  A: It would be vital if you let the D drive play the part of Recovery purposes and not for back-up.It's ...
Windows XP Home Edition Won't Boot10/31/2008
  Q: Lenny, I am running windows xp home edition. I booted my computer and received the following: ...
  A: Several reasons/points to consider that might have brought this error and solutions/suggestions ; ...
Going from XP Home to XP Pro, accessing old "My Documents"10/15/2008
  Q: I recently had an issue where my computer more or less died on start-up, and determined it was time ...
  A: You will need to log into XP Home then do the following; -Restart in Safe Mode and log into XP Home ...
xp home accounts10/15/2008
  Q: A user account was created a Administrator in xp home edition. Everyone who logs on can see every ...
  A: In my mind, I have mapped your question like this; Your computer is a Windows XP Home Edition It ...
audio input problems....10/14/2008
  Q: I recently started using my toshiba satellite (1135-s155) laptop for audio recording purposes. I had ...
  A: The item that needs uninstalling is in "Add/Remove Programs" quoted as Realtek AC'97 or close to ...
XP re-installation following a virus!!10/14/2008
  Q: I have a Compaq nx9005 running Windows XP Professional which my wife inherited a couple of years ago ...
  A: Unfortunately, no you cannot. Every disk has a unique identification serial/key. For factory made ...
audio input problems....10/13/2008
  Q: I recently started using my toshiba satellite (1135-s155) laptop for audio recording purposes. I had ...
  A: Confirm whether there is a corrupt driver by doing the following; -Right click on "My ...
up down scrolling keys10/13/2008
  Q: When I first bought my Sony VIAO PCG-505EX, the up and down arrow keys would scroll any screen with ...
  A: The Sony needs a bit of adjustment in its Touchpad/Mouse settings located in the "Control Panel". ...
xp10/13/2008
  Q: but for some reason some of keyboard settings are usa. How do i get it on the UK option. ive tried ...
  A: Maybe you might have missed a step. This is what you do; -Go to "Control Panel" -Go to "Regional ...
Copying from PC to DVD - RW10/13/2008
  Q: We are encountering a problem copying photos from the C drive to a DVD- RW. We keep getting the ...
  A: -1st Option A special writing utility program is required for the task as copying on the fly won't ...
Installation problem10/13/2008
  Q: Everything went well as far as I know. During the installation I deleted the old service pack 2 and ...
  A: This normally occurs on a confused Dell machines. Click on the link below to visit Dell Support and ...
XP10/11/2008
  Q: have a desktop pc which i made up a while ago and now want to use as a backup to my laptop. It has ...
  A: Before you proceed you will need to back-up your boot-loader(code responsible for Windows ...
Lost sound.10/11/2008
  Q: Previously I use Windows 98. Then I install Windows XP. Now I have 2 OS (one in Drive C and another ...
  A: I will just give you the path that leads to the Operating System media sounds. It is; ...
am using an window xp.how do i enable window start up sounds and log of sounds10/9/2008
  Q: see subject pls
  A: 1-Click on "Start" 2-Click "Control Panel" 3-Double-click on "Sounds and Audio Devices" 4-Click on ...
reload of XP do I now have to reload all my software?10/9/2008
  Q: Due to some nasty problems, I had to reload xp on my desktop. do I now have to reload all my ...
  A: Very good. Excellent work ! Now since you have handed me your mainboard's model, I have managed to ...
wireless10/9/2008
  Q: my problems is coming and happen after I install to test the free program “Easy WiFi Radar “ then I ...
  A: This will involve tweaking the Registry. Before you begin, it's essential that you back-up it up. ...
very slow system10/8/2008
  Q: My system used to be pretty fast, but has been getting slower all the time. I've tried several ...
  A: You could do the following; (I)Add more RAM (II)Defrag The Hard-Drive If finances are too tight ...
reload of XP do I now have to reload all my software?10/8/2008
  Q: Due to some nasty problems, I had to reload xp on my desktop. do I now have to reload all my ...
  A: Figure this; Re-installing or rather formatting a hard-drive with a fresh Operating System is like ...
wireless10/8/2008
  Q: my problems is coming and happen after I install to test the free program “Easy WiFi Radar “ then I ...
  A: Please do the following; -Click on "Start" -Click on RUN then type CMD -Click OK -In the new ...
pc restart problem9/25/2008
  Q: my windows xp restarts few minutes after loggin on. this problem started after i installed pack ...
  A: Please confirm whether the following is activated; -Restart computer in "Safe Mode"(Repeatedly ...
sluggish start-up9/23/2008
  Q: I have the following problem: My computer has become rather slow on start-up. Between the time the ...
  A: Let me congratulate for granting me with a full visual description of your computer. And keep it up ...
system recovery9/20/2008
  Q: my 2 year old PC has been running a bit slow so i decided to do a system recovery. the pc lets me ...
  A: 1-Is any Norton product installed in your computer? 2-Do you know the process of starting the ...
XP freezes9/19/2008
  Q: I have a HP753N with windows XP. I use windows automatic updates along with norton updates. ...
  A: The computer requires some spring cleaning to get rid of infections such as accumulation of web ...
Reinstalled Windows XP now monitor will not allow adjusting resolution9/19/2008
  Q: I reinstalled Windows XP on a Dell with a E151FPb monitor. It will not allow me to adjusting the ...
  A: There are 2 main reasons for this; Either 1-The Video driver is not properly installed. In this ...
Tabs9/18/2008
  Q: I have a dell PC runing wind XP home, I caught xp2008 antivirus had problem getting rid of it, but ...
  A: How are you doing? Before we proceed to restoring the missing tabs we are going to have to get rid ...
Fix for windows XP directory read9/15/2008
  Q: I have windows XP running on my laptop, recently, unable to open local drive c and d when i click on ...
  A: Your computer has been infected by a malicious Trojan-cum-Virus known as MS32DLL.dll.vbs or simply ...
task bar icon9/8/2008
  Q: I have Norton anti-virus through my AT&T/Yahoo ISP. Recently they've changed their program and ...
  A: Norton have got an uninstaller program that will enable you to remove all traces of their products ...
Password9/7/2008
  Q: I installed Xp Pro on my machine and every month I get a screen on boot up that says your password ...
  A: Option 1 1-Click on Start 2-Click on Run 3-Type control userpasswords2 4-Click OK 5-Click on ...
have to press f2 to boot up9/7/2008
  Q: I am attempting to fix a recently purchased 2nd hand Dell 8400 with 3ghz chip and 512 ram and xp ...
  A: Martin Barry, Your Dell Dimension 8400 might be behaving this way because the 1st and 2nd boot ...
Windows XP Professional9/7/2008
  Q: I have a problem with an IBM ThinkPad T30. It's not my computer and I'm used to desktops. It's ...
  A: Please reinstall the Windows XP Operating System as it is damaged then go here and download the ...
MSINFO folder problems9/7/2008
  Q: we are facine couple of issues with msinfo folder. Below are the sequence of activities and events:- ...
  A: Rahul Pokharma, There could be a problem with permissions settings in other subfolders within ...
CMD auto shutdown9/6/2008
  Q: My PC automatically shuts down whenever i run cmd.exe. What could possibly be the problem? Thanks in ...
  A: Regarding the infection, it's high time you clicked on the link below and downloaded the trial ...
back-up computer9/5/2008
  Q: I have windows xp and I don’t always back-up my computer as often as I should. I use it for a small ...
  A: Unfortunately, no Randy. DVD-R's are not meant for such functions as their purposes or rather ...
windows xp9/5/2008
  Q: My sons computer is running xp ( legal copy )and the message keeps coming up reactivate windows in 3 ...
  A: I am sorry to learn about your son's computer. You could try the following to sort out the ...
graphics card9/4/2008
  Q: I am running windows xp i have fitted a new graphics card which is Nvidia 7800gs. Started up the ...
  A: -Restart you computer and immediately start tapping DELETE button -Access the BIOS and then disable ...
no Recording Option in Volume Control9/4/2008
  Q: I cant record any audio on my computer. I also cant access my recording volume control.
  A: Drivers are required to instantiate inter-functional abilities of sound cards and other accessories ...
Recyle Bin deleting9/3/2008
  Q: When I send files to Recycle bin and I open bin up they show up for about a second and then ...
  A: There is an inbuilt Norton Recycle Bin utility that controls the way items are being deleted wiped ...
CMD auto shutdown9/3/2008
  Q: My PC automatically shuts down whenever i run cmd.exe. What could possibly be the problem? Thanks in ...
  A: Your computer has been infected by a Sasser Worm virus.In order to get rid of it, you will need to ...
Money 20029/2/2008
  Q: I recently decided to upgrade my Money2000 and installed Money2002 over it.The problem is I cannot ...
  A: I am no expert in this but I think what you need to do is follow the instruction from Microsoft ...
search pages ruining my windows9/2/2008
  Q: I have a new virus or something... search results page ( complete with dog) pops up... multiple ...
  A: Smitfraud is what we are talking about here.The pop-ups and doggy characteristics that do appear ...
dialogue box leaves out words9/1/2008
  Q: I have noticed especially in IE that some of the lines (text lines) are missing in some dialugue ...
  A: It's inbuilt JavaScript trying to communicate with the browser I presume.Try and reset your I.E ...
Invalid Product Key9/1/2008
  Q: I am trying to install a dell windows xp service pack cd to my old dell computer but when i enter ...
  A: There should be a small sticker on i)Either of the sides of the computer that has the Product Key. ...
problem with external HDD8/27/2008
  Q: Lenny i currently have windows xp installed in my computer when i plug in a 2.5 portable hard ...
  A: A brilliant option, you could go for that one but would cost you more compared to a PCI USB card ...
outlook express8/27/2008
  Q: My problem is that when I start up my computer for the first time it goes to OUTLOOK EXPRESS (my ...
  A: Don't worry about the name thing: K as in Lenny. Well, Carl repeat the steps again; ->Click on ...
outlook express8/27/2008
  Q: My problem is that when I start up my computer for the first time it goes to OUTLOOK EXPRESS (my ...
  A: Please do the following; ->Click on "Start" ->Click on "RUN" and type MSCONFIG ->Click "OK" ->Click ...
resuming windows - Acer 42008/27/2008
  Q: I cannot get our, relatively new, Acer 4200 to get beyond the "resuming windows" screen. I have ...
  A: I am afraid to tell you that you are going to have to contact the manufacturer of your machine for ...
User Account Permissions and Restrictions XP8/27/2008
  Q: I need to make an account in XP pro wid only internet access the user must not be able to ...
  A: In your case, you will require creating a Limited User account. To do so please do the following; ...
outlook express8/27/2008
  Q: My problem is that when I start up my computer for the first time it goes to OUTLOOK EXPRESS (my ...
  A: Please do the following, -Click on Start -Click on "All Programs" -Scroll to "Start Up" then delete ...
XP8/27/2008
  Q: I have several pen drives in use and like to use each for a specific task.How do I change the drive ...
  A: This is going to be extremely tricky; -Go to Control Panel and open Administrative Tools -Open ...
problem with external HDD8/27/2008
  Q: Lenny i currently have windows xp installed in my computer when i plug in a 2.5 portable hard ...
  A: Each USB port has a maximum power output of 500mA and so this seems to your case that the amount of ...
RE: Xp Pro Boot Troubleshoot..8/25/2008
  Q: I have a harddisk of 160gb and it is partitoned as follows: c: 20gb d: 60gb e: 60gb previously i ...
  A: Go through steps 1 to 4 then once the "bootloader" editor opens up delete the last line which is; ...
Spell Checker8/24/2008
  Q: Are there any fire-fox compatible Spell Checkers that will work on Windows Live Messenger? (version ...
  A: There is actually no specific add on that plays a supreme part of a spell-checker in both the ...
no search assistant8/24/2008
  Q: I no longer have my search assistant. I do have search companion, the one with the dog. I have tried ...
  A: I am afraid you ought to have a Windows XP OS CD to perform the instructions below. As this will ...
RE: Xp Pro Boot Troubleshoot..8/24/2008
  Q: I have a harddisk of 160gb and it is partitoned as follows: c: 20gb d: 60gb e: 60gb previously i ...
  A: Please do the following; 1-Right click on "My Computer" then select "Properties" 2-Click on ...
XP Pro, Internet Problems?8/17/2008
  Q: Expert Lenny Replied: I'm sorry, but I don't understand the question. Ok, let’s see if this helps: ...
  A: Response to question 1 Unfortunately, your browser seems to be an IE6 as quoted. If so,open your ...
Windows XP Home edition8/17/2008
  Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ...
  A: There could be a program that starts up with your computer that keeps bringing up this message after ...
Windows XP Chkdsk8/16/2008
  Q: I've been needing to run a defrag, but it won't let me run Defrag until I run chkdsk. When I try to ...
  A: Have a try on this one; -Click on "Start" -Click on "RUN" -Type in cmd then click OK -Type this ...
webcam installation problem8/14/2008
  Q: MY O/S IS XP HOME EDITION. I AM HAVING DIFFICULTY INSTALLING A NEW LOGITECH QUICKCAM PRO 9000. ...
  A: Go to "Safe Mode". Normally you do this by restarting the computer/laptop and immediately start ...
XP Pro, Internet Problems?8/13/2008
  Q: Expert Lenny Replied: I'm sorry, but I don't understand the question. Ok, let’s see if this helps: ...
  A: There is a certain language interface that is being required by all browsers(Internet ...
Windows XP Home edition8/13/2008
  Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ...
  A: How are you? Lenny is my name. Have you recently recently installed a new program on your computer? ...
Right Click Problems (software)8/13/2008
  Q: I'm currently and since about 3 months having problems with my right click functionality, it's not ...
  A: There seems to be some bit of a corruption in your Windows Registry and it would require a bit of ...
format compact flash card8/13/2008
  Q: I have the cf card in a slot in my printer. In my computer it appears as G: drive. When I try to ...
  A: Is there any slider tab on the CF-Card? That might be the cause of the problem. If there is, then ...
Virus maybe.8/10/2008
  Q: My computer has been freezing form a few second to so long that I have had to kill the power to ...
  A: I would recommend you go for Zone Alarm Security Suite. It is a one-of-a-kind security program ...
Re-installing XP8/9/2008
  Q: I am currently running Windows Xp SP 2 in my Dell PC. For some resons I can't run any setup to ...
  A: 1->The CD could be damaged. Confirm that no scratches exist on it or 2->It could be ...
desktop tab lost!part2?8/6/2008
  Q: i forgot to tell you that,the reason why my tab is missing is because of that damn anti virus 2007 ...
  A: You could try this; ->Click "Start" ->Click "RUN" then copy and paste the text below then click ...
desktop tab lost!part2?8/6/2008
  Q: i forgot to tell you that,the reason why my tab is missing is because of that damn anti virus 2007 ...
  A: Follow the link below to activate "Regedit" ...
desktop tab lost!8/6/2008
  Q: my desktop tab is lost? how can i put it back? alsa the sreen saver tab is lost,what shall i do? am ...
  A: Here goes the instructions; REMEDY FOR MISSING DESKTOP/WALLPAPER TABS -Click Start then RUN. -Type ...
Desktop appearance8/5/2008
  Q: Just bought new computer. How do I get rid of the colour behind the text under the icons on my ...
  A: SOLUTION 1 ->Right click on "My Computer" then select "Properties" ->When the "System Properties" ...
Those pesky metatags in Windows Explorer7/30/2008
  Q: I am a fellow expert on this site, but in Excel, not XP! This issue has been bothering me for ...
  A: In response and in reference to my previous answer; For instance if your data is located within a ...
Those pesky metatags in Windows Explorer7/29/2008
  Q: I am a fellow expert on this site, but in Excel, not XP! This issue has been bothering me for ...
  A: Here's what to do to customize/apply METADATA on your chosen folders. NOTE: In order for changes to ...
Driver problem7/25/2008
  Q: I had purchased Compaq S3210IN four years ago.I have WIN XP as O.S.It was hit by "about.brontok" ...
  A: Did you perform a "Standard Recovery" or a "Full System Recovery" If "Standard" then I'm afraid the ...
System clock too slow7/24/2008
  Q: Recently I have noticed that my system clock (on Windows XP Pro) runs too slowly. I've been ...
  A: There is a certain button battery within every computer and laptop responsible for computer clock ...
Can not delete/edit items in "My Recent Documents" erc7/24/2008
  Q: This is going to be a bit lenghty , so PLEASE bear with me...I AM a newbie...I have Windows XP ...
  A: Follow the link below and download the utility from Microsoft to uninstall the infection that's ...
emailing photo files7/24/2008
  Q: ....i have in the past never had a problem with sending photo files via e mail..........but i have ...
  A: Please do the following; -Right click on any of the images and select "Open with" -Scroll to and ...
Safe Mode7/24/2008
  Q: My Dell Laptop boots up in Safe Mode. I have XP Pro installed. How can I stop it
  A: Have your Operating System disk(Windows XP) handy. Just in case you are prompted to insert it in the ...
Desktop properties7/23/2008
  Q: After a recent infection with XP anti virus 2007, I have lost the wallpaper and screen saver tabs ...
  A: Best thing to do first before trying to restore the missing tabs is to run a thorough infection SCAN ...
XP PRO.7/15/2008
  Q: I have a "ccvshst.exe" (or something VERY similar to this)that keeps interfering with some aspects ...
  A: There is a 100% presence of a Norton security program in your hard-drive if the "ccSvcHst.exe" error ...
Explorer Crashes Repeatedly With No Warning7/15/2008
  Q: Over this past weekend a trojan called 'AntiMalware Guard' infected my home computer. I have ran a ...
  A: Please do the following.Go for the second option if the 1st does not work out for you ; OPTION ...
Virus7/14/2008
  Q: I run Windows XP Home Edition. I got a nasty virus "Antivirus XP 2008", it has hyjacked my ...
  A: This shows that you have downloaded the program but have not installed and run it. By running it I ...
Virus7/13/2008
  Q: I run Windows XP Home Edition. I got a nasty virus "Antivirus XP 2008", it has hyjacked my ...
  A: I suggest you get rid of the present/current anti-virus program installed in your computer and go ...
Task schedular in WIN XP.7/13/2008
  Q: I have Win XP and cannot get a scheduled task to run despite programming it in. When I try to ...
  A: The password being asked for is the one that is normally used to log into Windows XP. You will ...
Task schedular in WIN XP.7/12/2008
  Q: I have Win XP and cannot get a scheduled task to run despite programming it in. When I try to ...
  A: The task scheduler information that recommends you clicking on a security tab is based on a Windows ...
dvd won't work7/11/2008
  Q: I just have a stupid problem whit my dvd(opticar ad7200s): won't read any dvd or cd when I'm logged ...
  A: I guess you need to update th drive's firmware as I believe once you boot your PC in Guest Account, ...
installing O.S.7/8/2008
  Q: . Probably a stupid question but here goes. A friend of ours purchased a new Dell Inspiron PC ...
  A: I am afraid you are going to have to use a USB mouse and keyboard for your assignment. Or else, pop ...
no keyboard or mouse7/8/2008
  Q: I have got a dual boot system with xp and vista. Recently kaspersky antivirus found a possible ...
  A: How are you? Referring to your sentence "(before i tried repair, xp did boot and if i took the USB ...
Help with task bar + icons disappearing6/29/2008
  Q: I have Windows XP. I have been having problems with my taskbar and icons. They disappear every five ...
  A: Please press your usual combination of CTRL-ALT-DEL then do the following; -Right click on the ...
Blue screen syndrome with KERNEL error6/27/2008
  Q: Got some serious problems with my operaring system, continuous blue screen will not start in safe ...
  A: A defective/corrupt hard-drive produces such error messages. You need to run a disk utility program ...
Dell Dimension 31006/27/2008
  Q: I have a friend who manages an apartment complex that has a Dell Dimension 3100 running a program ...
  A: BIOS entry button is either DEL or F2. There could could be a possibility the PC is trying to boot ...
Continuous rebooting6/23/2008
  Q: I'm hoping you can help me with a problem I've been wrestling with for a few days. I have a PC ...
  A: The diagnostics have reported overheating because of the restarts. But that's not the cause of the ...
Please Help!!6/23/2008
  Q: I was wondering if you would take the time to please try and help me. I'm going crazy! I am trying ...
  A: Before I answer your question correctly I will need you to confirm for me what drives your computer ...
computer reboots when i play entropia6/22/2008
  Q: my computer is a aspire t620 with Radeon X600 PRO 255mb and some added memmory. oh and a Intel ...
  A: From the follow-up, I can see that your computer is lacking enough RAM memory to maintain stability ...
computer reboots when i play entropia6/21/2008
  Q: my computer is a aspire t620 with Radeon X600 PRO 255mb and some added memmory. oh and a Intel ...
  A: Please pass me your system's hardware info by downloading and running the tool HWINFO32 from the ...
Continuous rebooting6/21/2008
  Q: I'm hoping you can help me with a problem I've been wrestling with for a few days. I have a PC ...
  A: A defective/corrupt hard-drive produces such error messages. You need to run a disk utility program ...
Computer Clock6/20/2008
  Q: My computer clock, in the lower right task-bar, has gone to military or 24 hour time, and I cannot ...
  A: Please do the following; -Go to the Control Panel -Double click "Regional and Language Options" ...
computer won't boot6/19/2008
  Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
  A: This error message is associated with a defective hard-drive. Possibly, overheating and accumulation ...
pc6/17/2008
  Q: but i absolutely hate vista, can you advise me how to fully format vista so i can install xp Thanks
  A: Things You Must Do **Save all your browser favorites onto a removable disk. Plus all important data ...
Blue Screen Fatal Error Message Xp6/13/2008
  Q: I received the blue screen today and all the further my windows goes now is to windows is starting ...
  A: ->Please turn on the machine and immediately repeatedly strike softly the F8 button on the keyboard. ...
Worm/virus?6/11/2008
  Q: I have a Compaq Presario R3000, Windows XP (Home Edition). It was on a screensaver and when I ...
  A: I presume this has something to do with the corruption of the "Windows Registry" that requires ...
general XP question6/10/2008
  Q: I'm 65 now and have dealt with computers fore many yeras; I was once even a programmer in dBase & ...
  A: Some of the main reasons/culprits/causes of a slow computer are; 1-Internet temporary files e.g. ...
general XP question6/9/2008
  Q: I'm 65 now and have dealt with computers fore many yeras; I was once even a programmer in dBase & ...
  A: Since this is a lengthy question to deal with, I have decided to refer you to some websites that ...
write protection removal from memory pro duo6/5/2008
  Q: I read your answer to Francis and tried what you suggested but after I click on "start" I get a ...
  A: Please plug in the memory stick then open the Control Panel -Double click to open "Administrative ...
Multiple use login issues6/5/2008
  Q: I've got one machine on a lan with multiple user login problems. It's running XP Pro SP2, with 3 ...
  A: I would suggest you restart your computer in Safe Mode, login as Administrator and then try to go to ...
missing start menu and tastbar6/4/2008
  Q: Recently my start menu and tastber dissappeared after I let my children play online game on my ...
  A: Please press the following buttons in ascending order CTRL-ALT-DEL -Click on "File" and type in ...
missing start menu and tastbar6/3/2008
  Q: Recently my start menu and tastber dissappeared after I let my children play online game on my ...
  A: -Most likely the auto-hide option for the taskbar has been enabled by mistake.Please do the ...
1. Link won't operate from email.? 2 System restore? .5/19/2008
  Q: 1. I get an error, when I try to operate a link in an email, from my email program, and the link ...
  A: The "View Your Bill Online Now" link could be passive/inactive or not working. Please click on the ...
1. Link won't operate from email.? 2 System restore? .5/18/2008
  Q: 1. I get an error, when I try to operate a link in an email, from my email program, and the link ...
  A: 1-If you are trying to open a file within your email inbox. This is what you are going to have to ...
MSconfig5/18/2008
  Q: whenever xp loads and desktop comes up i get MSconfig window. I scanned comp for virus/worm using ...
  A: Get a cup of herbal coffee emptied as you need your fingers on that keyboard.... -Click on "Start" ...
task manager error messages5/17/2008
  Q: The task manager has been enabled. But i get a message when i use Ctrl+Alt+Del that the task manager ...
  A: Some nasty infection probably a weak spyware has disabled the Task-Manager feature. We are going to ...
password5/17/2008
  Q: how do I set up a password at the start of windows xp? Let’s say I don’t want somebody to use my pc ...
  A: -Click on "Start" -Scroll to and click on "Control Panel" -Double click to open "User Account" ...
Start up message.5/16/2008
  Q: "Your computer screen resolution and color depth are currently set to a very low level. You can get ...
  A: -Once the balloon shows up please click on it. -Windows offers to automatically set the display, ...
XP problem5/15/2008
  Q: When I try to run Tune-Up 2008 I get the follwing error message:- The Procedure entry ...
  A: The idea is to totally eradicate Tune-Up 2008 from the system then freshly re-install it. I assume ...
Loading yahoo website5/15/2008
  Q: I can browse different website, but yahoo is not loading in my computer. I have tried internet ...
  A: There are several reasons; The servers based on your region could be down.So give it a bit more ...
Start up message.5/14/2008
  Q: "Your computer screen resolution and color depth are currently set to a very low level. You can get ...
  A: Please do the following; -Right click on any empty point on desktop and select "Properties" -Click ...
Windows XP Validation5/14/2008
  Q: I have a Sony Vaio that I purchased in Korea. Windows XP came installed, but for the past few days ...
  A: Please follow the following instructions (source= Microsoft.com) 1-Click Start, and then click Run. ...
safe mode5/13/2008
  Q: I downloaded a software but decided to delete it. However, when the computer didn't let me delete ...
  A: Unfortunately, there is no other known solution apart from partitioning your hard-drive by ...
safe mode5/13/2008
  Q: I downloaded a software but decided to delete it. However, when the computer didn't let me delete ...
  A: I am so sorry to learn that it's a matter of a forgotten password, Amy. Please let me know if you ...
safe mode5/12/2008
  Q: I downloaded a software but decided to delete it. However, when the computer didn't let me delete ...
  A: The only remedy left for you is what we call SYSTEM RESTORE. This is only applicable and possible if ...
Orphaned files5/8/2008
  Q: Im a p.c. based musician, i currently use i use XP pro build 2600 service pack 1. I recently ...
  A: I might say as for the sake of reliance/security(protection of your files and hard-earned ...
lost password5/8/2008
  Q: My friend's son has changed his dad's PCs' password and forgotten what it was, locking everyone out. ...
  A: -Please restart the computer but repeatedly strike the "F2" button on the keyboard to bring up the ...
Computer Change5/6/2008
  Q: I've had my Dell Desktop with XP Pro since 2004. I'm buying a new Dell soon with Vista and am ...
  A: How is your day? Firstly, let me congratulate you for a job well done for having taking good care of ...
XP shut down issue5/3/2008
  Q: I have an computer running Windows XP Pro. It has a ASUS P4C800 board. It will not boot, when it ...
  A: Good thing you tried everything. But there could just be one culprit. And that could be caused by a ...
Initial Windows setup.5/3/2008
  Q: I have just purchased a Asus Eee PC 900 XP Home laptop. I turned it on for the first time, expecting ...
  A: NOTE:My best advice to you would be..You would rather skip your breakfast and return the item just ...
Dell with xp pro freezes on startup5/3/2008
  Q: He is a business seller - who has many hardware, pcs for sale. The pc did not come with any windows ...
  A: Here you go. Try the link below. That's your BIOS. But make sure you read the instructions first ...
file transfer wizard5/3/2008
  Q: i have XP service pack 2 . i used the file transfer wizard to move my files form one computer to ...
  A: Al though I didn't I understand what you meant by this;make sure there is enough disk space to store ...
Dell with xp pro freezes on startup5/3/2008
  Q: He is a business seller - who has many hardware, pcs for sale. The pc did not come with any windows ...
  A: Two culprits may be causing "mup.sys" black-out error message; -A failed BIOS that requires an ...
How do I unwrite protect a flach drive?5/2/2008
  Q: I have a 1G mini flash drive and I can't delete the files in it nor reformat the drive itself. It's ...
  A: There seems to be some form of corruption in your USB flash disk hardware. Please follow the ...
Windows XP Pro questions5/1/2008
  Q: I used to have Vista and had too many problems with and so I replaced it with XP Pro. I am having a ...
  A: To get you started, I would like you to visit the link below http://www.whatthetech.com/hijackthis/ ...
CD-Rom is working,but will not read data or music files4/27/2008
  Q: I have a compaq persario computer for one. I know my CD-Rom is working because in Device Manager or ...
  A: Two possibilities; -There could be a problem with your computer's mainboard. -There could be a ...
internet4/25/2008
  Q: my father recently accidentally restored his pc back to day 1 and has lost all his information. the ...
  A: The first thing that I would do is to restart the PC and access the BIOS normally by gently tapping ...
XP Boot Up Issues4/24/2008
  Q: I think I have a trojan...I have scanned with reg mechanic and it says it repaired everything but... ...
  A: How are you today? I know you are really down especially because that computer has decided to take a ...
unlocking admin account4/23/2008
  Q: on my computer the old admin set a password for his account and forgot it. I restarted it in safe ...
  A: How are you today? Don't fret. All you need to keep you moving is your Windows Xp CD that originally ...
Windows XP update stuck4/18/2008
  Q: .. have just had to re install Windows XP Home but when I went to shut it down it started some ...
  A: Can you please let me know if you are still experiencing the update freeze-up. If so, please quote ...
error message4/18/2008
  Q: "I have a Compaq Presario,SR1900NX, 5 years old, Intel Celeron D Processor 351, 1Gig+512MB Memory, ...
  A: Please take note of this serial for your security program: 5jjr8-3mu9r-pm1i2-ittx15-x48e00 Kind ...
show volume control on task bar.4/15/2008
  Q: My computer is not letting me click on the show volume control on my task bar. I am unable to hear ...
  A: Two possibilities- Your sound could be muted or the main sound wave could be down.Please do the ...
error message after refomatting PC4/11/2008
  Q: my PC was just reformatted yesterday, and I have only surfed 2 websites, hotmail and yahoo when I ...
  A: That is a definite sign of infection. Follow the link below and download and install the trial ...
font size4/11/2008
  Q: My pc was recently reformatted due to virus infection. Before this, the font size on every webpage ...
  A: Most probably the screen resolution needs slight adjustments. Please do so by following the simple ...
windows xp ati2dvag virus4/10/2008
  Q: I have tried to destroy the virus but when I get to the System devices I don't have the 'CPU to AGP ...
  A: John Stewart, The infection has supposedly infected your laptop's/computer's graphic card's drivers ...
USB External Hard Drive4/10/2008
  Q: I have just purchased a 2.5" IDE Hard drive 100GB and a USB external USB enclosure for it. When I ...
  A: Please disconnect(from the caddy) the first USB HDD(that the laptop can see) that has Windows XP ...
Blank Desktop... help!4/10/2008
  Q: I am having problems with my laptop. I have windows XP installed but when i logged on today My ...
  A: How are you? Now that you know the exact anti-virus program installed in the hard-drive, we are ...
Networking Windows4/9/2008
  Q: This is a silly question, but cut and dry...can I take a CAT5 cable to two stand alone computers and ...
  A: It is not possible, unfortunately. You will require a "hub".A "cat-5" is specially designated for ...
App. that installed before, wont' now4/9/2008
  Q: From one lenny to another! I just formatted and reinstalled Windows XP on a Dell laptop. I ...
  A: My response was meant for the way you replied "Progress has been made, altho' I'm not there ...
Windows Help -- Passwords4/8/2008
  Q: Today, when I went to turn on my home computer (laptop), it went to the login screen where I put in ...
  A: There is a way of bypassing the log in screen through Safe Mode. But if you have secured your "Safe ...
AWOLA4/8/2008
  Q: DO YOU KNOW OF ANY FREE PROGRAM THAT WILL REMOVE THE AWOLA SPYWARE PROGRAM? MY SPYBOT PROGRAM IS NOT ...
  A: Before you do anything Jeff please make sure that you have tried to uninstall the said sticky ...
Registering Windows XP4/8/2008
  Q: "Hi, I am a volunteer at a local history museum and I have just set up a computer with Windows XP - ...
  A: From what I know of all Windows Operating Systems, registration is optional. However, activation if ...
Blank Desktop... help!4/3/2008
  Q: I am having problems with my laptop. I have windows XP installed but when i logged on today My ...
  A: -Restart your laptop and repeatedly strike F8 to bring up Start-up options. -Select Safe Mode -Log ...
corrupt winfax driver4/3/2008
  Q: I have tried uninstalling, restarting and reinstalling winfax pro software several times and using ...
  A: Most likely, the program that you are trying to uninstall will still be be running in the background ...
TROJAN REMOVAL4/2/2008
  Q: .. I seem to have a trojan which I cant remove from my PC. I have AVG anti-virus installed (as well ...
  A: I would suggest you uninstall the currently installed security program in your system then visit the ...
hello expert!:)3/31/2008
  Q: i need some help about start up problem i have,when i reinstalled windows...every time i turn on my ...
  A: Unfortunately, there would be a corruption of the Operating System if you try to mess up with the ...
hello expert!:)3/28/2008
  Q: i need some help about start up problem i have,when i reinstalled windows...every time i turn on my ...
  A: Please do the following; -Start the computer then right click on "My Computer" -Click on ...
remembering passwords3/26/2008
  Q: Yes i use internet explorer, but access it from 'my favorites', and have to resign in every 24hrs as ...
  A: If it's Internet Explorer you could do the following; -Click on Tools -Click on Internet Options ...
download did not completely work3/24/2008
  Q: I do not see "Find" in order to change the error "Mapi32.dll" to "Mapi32.old"?? See the notes ...
  A: There is only one possible solution.Do the following; 1)Quit Outlook. 2)Click Start, then click ...
Avoiding manual start up3/19/2008
  Q: I am wanting to leave my computer on all the time but after say 24 hours the screen goes blank and I ...
  A: It is not bad at all to ask, John. I am a follower of Jesus Christ and I believe in Salvation.The ...
Avoiding manual start up3/19/2008
  Q: I am wanting to leave my computer on all the time but after say 24 hours the screen goes blank and I ...
  A: By default every computer/laptop has been set in such a way that it auto-shuts to save power. You ...
wrong HD size reported3/17/2008
  Q: I went to renstall WinXP Prof on my laptop. It has a 40gig HD. When it went into setup it asked me ...
  A: The whole process needs a re-run but this time the installed partition needs to be deleted as in the ...
frequent noise3/17/2008
  Q: with my pc speakers turned on i hear the click of a web page opening up from time to time, i find ...
  A: -Please go to Control Panel -In the Sounds and Audio Devices Properties dialog box, click the Sounds ...
Stuck at startup during installation3/15/2008
  Q: I am trying to install Win XP Pro into my laptop, which comes with Vista. Having set my dvd rom as ...
  A: I believe you have worked your way around the Asus problem. Well, if you haven't then you could try ...
ive found the problem3/14/2008
  Q: i decided to uncheck the various boxes on my cable connection(where you said to uncheck the ...
  A: "Internet Protocol TCP/IP" cannot and is not meant to be unchecked by all means as this is the ...
strange modem isuue3/13/2008
  Q: i have a wireless router and a cable modem connected individually via an ethernet cable. Whenever i ...
  A: Is there any chance that file-sharing is enabled on your computer, Michael? YES- Please proceed to ...
Use laptop to record classes3/13/2008
  Q: This question is probably way too easy for you! I am looking for a program where I can turn my ...
  A: I've got very good news for you.There is a very sophisticated and reliable recording program used in ...
Stuck at startup during installation3/12/2008
  Q: I am trying to install Win XP Pro into my laptop, which comes with Vista. Having set my dvd rom as ...
  A: NOTE: After copying the necessary files the system will automatically reboot. Do not press any ...
the famous "blue screen"3/12/2008
  Q: I have a toshiba satellite laptop model:p25-s507 running windows xp home edition. Windows will ...
  A: This is a sign of a corrupted master boot record. It needs to be fixed. If you have your XP Home CD ...
Laptop Toubles3/12/2008
  Q: deleting temp files, and old files I don't use, checking for disk errors etc.. and the last advice I ...
  A: Well seems like the lappy is trying to be a bit resistant this time. We ain't going to be giving up ...
Laptop Toubles3/12/2008
  Q: deleting temp files, and old files I don't use, checking for disk errors etc.. and the last advice I ...
  A: This must have really spoilt your day. But that's how computers behave sometimes. They are never ...
Invalid Win32 application3/10/2008
  Q: I have just re-formatted my hard drive and re-installed Windows XP Pro with SP2. The windows ...
  A: There are two possibilities; The error message is an indication that either: -The Windows XP ...
hard drive partition security3/7/2008
  Q: I have a 35GB hard drive, which I have made into “C” and “F” partitions. The “C” partition is where ...
  A: I believe you have Administrator rights upon the machine. The only possible way around it is by ...
welcome note3/7/2008
  Q: how can i get rid of a welcome note i put on ,i have to click it to start win xp I would like to be ...
  A: Please do the following if you have Administrator's rights on the computer; -Click on Start -Click ...
xp slow3/6/2008
  Q: For some unknown reason my pc takes a long time to open pictures, text documents and compressed ...
  A: This is an indication of a very loaded hard-drive. Technically, a hard-drive becomes fragmented with ...
Connecting to Internet3/6/2008
  Q: I am operating Windows XP-Home Edition. I use AOL as my home page. I am having trouvle connecting to ...
  A: Please try the following; -Start AOL chat -Press CTRL+K on the keyboard in ascending order. -Type ...
can't connect to internet from browser3/3/2008
  Q: i can't connect to the internet from any of my browers. I have a local connection and it is working ...
  A: Try to do the following; -Click on Start -Click on Control Panel -Double click to open "Network ...
XP issues- virus'-deleted- 'xls'- xplorer shuts down continually,etc.3/3/2008
  Q: Running Dimension E3100 w/ XP professional Yesterday a pop-up came up stating explorer had to shut ...
  A: It's high time you changed your security program. I recommend Zone Alarm Security Suite. This would ...
System Reboot2/26/2008
  Q: When I plug in the USB 5-1 card reader my Windows XP computer reboots its self
  A: Can I call you Rick if you don't mind. Rick, please do this for me. -Shut down your computer. ...
Windows XP could not start2/8/2008
  Q: I have a Sony computer with Windows XP. It had problem with motherboard before and had new one ...
  A: Start the computer in Safe Mode by striking the F8 button on the keyboard or whichever key that will ...
WinXP Briefcase gets Orphaned on Suspend2/6/2008
  Q: Lenny, hi, I tried my first experiments yesterday with XPHome's Briefcase: did a New Briefcase on ...
  A: Tip from Microsoft; When you attempt to synchronize a file, you receive the following error message ...
cursor problem2/4/2008
  Q: I have a dell latitude running windows XP. When I start up my PC my cursor starts running over the ...
  A: Please respond with the following details; It's high time you uninstall the mouse drivers then ...
windows graphic card2/3/2008
  Q: i have reistalled the winodws xp on the computer formating quick and reloading all the other stuff ...
  A: Good that you managed to pinpoint the actual problem, excellent. Well, regarding Roxio DVD CREATOR ...
windows graphic card2/2/2008
  Q: i have reistalled the winodws xp on the computer formating quick and reloading all the other stuff ...
  A: I actually did not understand this part "my computer is not cut out for this download" but I will ...
phantom autocomplete window2/1/2008
  Q: a small, blank Autocomplete window pops up on the upper left side of my desktop every time a website ...
  A: In order for me to know exactly what's going on with the system, please click on the link below to ...
CD read-only problem2/1/2008
  Q: On 12/27/2007, you were asked about 'Write-Protection removal from CD_R disk', which of course you ...
  A: In order for a CD-RW disk to have the capabilities of a Floppy or a Removable/Flash Disk, it needs ...
computer Freeze1/24/2008
  Q: My computer keeps freezing up . Installed xpmedic and problem still exists. How can i stop computer ...
  A: Please follow the link below to download and install ERROR-SMART. The program will eliminate every ...
I changed a registry1/24/2008
  Q: A few months ago, my computer restarted by itself few times. I forgot the error message. I searched ...
  A: I believe your answer lies in the link below; ...
Windows XP sp2 standby poblems1/22/2008
  Q: I have had to reinstall windows xp a few times because my computer has been running slowly. Anyway, ...
  A: -Click the "Start" button in the bottom left hand corner of the screen. -Select the |"Control ...
Problem with missing Taskbar icons1/19/2008
  Q: I've been having this problem for some time now, but I can't seem to get it fixed. You know how the ...
  A: Please follow the link below to download and save the file. Run it in order to fix your tasbar. ...
Windows XP Pro.1/7/2008
  Q: My problem started few days ago when all of sudden my laptop (TOSHIBA A70)was not booting (starting ...
  A: Firstly, it has nothing to do with the hard-drive.There seems to be a problem within your laptop's ...
windows xp (SP2) Startup issues1/6/2008
  Q: This is a problem I have had on and off for a while and I am finially getting around to asking. ...
  A: OK.Go for this I bet it is going to be easier for you. 1st boot device = IDE 0 2nd boot device = ...
XP Rebooting1/4/2008
  Q: I have a problem with xp pro. My systems has been fine but after installing a couple of media ...
  A: Please click on the link below to download HIJACKTHIS 1.99 then run it and post me the log here so I ...
Windows picture viewer12/31/2007
  Q: In the past I could place my cursor on a picture in Windows Picture and Fax viewer and it would show ...
  A: Do the following to select all the photos in the folders; -Open "My Documents" folder -Open "My ...
windows xp (SP2) Startup issues12/31/2007
  Q: This is a problem I have had on and off for a while and I am finially getting around to asking. ...
  A: There are 2 possibilities; 1-Either the DVD-drive is dying out and needs a replacement or 2-Your ...
Slow Windows start up, slow processes12/29/2007
  Q: I am running Windows XP Professional. Its a fairly new computer. I use DSL for my internet ...
  A: The "services" list has no connection with the efficiency of the functionality of the system. It is ...
Slow Windows start up, slow processes12/28/2007
  Q: I am running Windows XP Professional. Its a fairly new computer. I use DSL for my internet ...
  A: It's high time you reduced or rather disabled the programs that start up with the computer. These ...
Write-Protection removal from CD_R disk12/27/2007
  Q: When I am saving files from my excel worksheets on to a CD-R disk I keep getting a cannot save, ...
  A: Unfortunately, once a CD-R disk has once been used, it can never be re-used. It is finalized and ...
XP Issues12/26/2007
  Q: I recently installed XP Home Edition onto my HP Pavilion 7850 which had bee running Window ME as ME ...
  A: I suspect the sluggishness is due to the current installed drivers. Please follow the link below to ...
XP pro in spanish uninstall12/26/2007
  Q: So, let´s say you are living in a Spanish speaking third world country and your harddrive crashes. ...
  A: An Operating System like XP cannot be uninstalled but can be wiped off by deleting a partition or be ...
explorer.exe not auto loading12/23/2007
  Q: my computer's os is windows xp pro sp2 1200MHZ processor. My problem is when I start my computer and ...
  A: -Start in Safe Mode -Go to Control Panel -Open Add/Remove Programs -Select ERD Commander 2003 and ...
Windows xp sp2 click and delay12/22/2007
  Q: System delay between clicking an icon and the response is sometimes as long as 30-90 seconds. I ...
  A: Presumably your computer is actually yelling out for more memory. You have a high volume of data ...
explorer.exe not auto loading12/22/2007
  Q: my computer's os is windows xp pro sp2 1200MHZ processor. My problem is when I start my computer and ...
  A: I believe the only solution or rather alternative left for you is to actually uninstall ERD ...
windows scroll smoothly12/21/2007
  Q: on my hp computer im having problems scrolling smoothly it like chops up and scrolls little by ...
  A: In order to get the right driver, I will need to know the model of graphic card currently installed ...
Windows XP Runtime Error12/21/2007
  Q: When I try to open up the user account control panel, or any other control panel component, ...
  A: I believe your computer lacks Service Pack 2. If not then, try the solution below and fix explorer ...
xp disk booting problems12/21/2007
  Q: I got dvd of windows xp black which is supposed to be a vista-xp hybrid os thing. Me and my friend ...
  A: You will probably need to access the computer's BIOS and set the DVD drive as First Boot Device. To ...
Web page access problem12/20/2007
  Q: Just changed router to high-speed adsl from previous low speed adsl. Connected to Ethernet port - ...
  A: Probably clutter like cookies(website footprints)need to be cleared up to create more webspace e.g ...
RIS deployment from Server 2003 to client using XP12/20/2007
  Q: i am using win server 2003 enterprise edition with the motherboard spec of MSI G33M, and client ...
  A: Your client's computer is actually booting from it's ethernet card.This is commonly an error ...
problems with windows update in xp12/20/2007
  Q: security update for microsoft XML core services 4.0 service pack 2 I been trying to install this ...
  A: It's a common MS Update error.Do the following Download the following "msxml4-KB936181-enu.exe" ...
Hdd write protection12/19/2007
  Q: I have a hard drive just to stor my mp3 files. Recently I have tried to organize these files to new ...
  A: Yes, you are very right. The reason I asked the "internal/external" question is try to find out if ...
weird fonts displayed in windows message boxes12/18/2007
  Q: The weird fonts suddenly came up when I re-started my laptop today. I was only running windows ...
  A: I have not dealt with the Chinese Microsoft side of things but I presume your problem is probably ...
restoring the computer12/18/2007
  Q: I got a virus on my computer and I tried everything including trendmicro's house call many times to ...
  A: Please run this quick tests to ensure that your CD drive is alright; TEST 1 -Right click on "My ...
converting 2 drives from fat32 to ntfs12/14/2007
  Q: I have Windows XP pro SP2 installed on one 60 gig IDE hard drive. I have all my data and programs ...
  A: To convert a volume whether it is a C: or D: or etc. to NTFS from the command prompt, please do the ...
Cleaning logs in event viewer12/13/2007
  Q: I'm working with a user on the network and they got an error message stating that "Security Log on. ...
  A: To resolve this issue, use an account that is a member of the Administrators group to log on to the ...
Improving pc performance12/13/2007
  Q: Critiquing pc performance Is there a website that for free will have you see the condition your pc ...
  A: There are millions of websites that offer such services but mostly through software programs that do ...
Internet Explorer won't connect12/13/2007
  Q: My Internet Explorer browser won't open up. I did the windows update including IE 7. It worked ...
  A: Please do the following. 1-Start Internet Explorer 7. 2-On the "Tools" menu, click "Internet ...
sound trouble12/7/2007
  Q: I can not get any sound anymore from radio stations, using MS Media Player last version. The sound ...
  A: -Open Windows Media Player -Click on "TOOLS" -Click on "OPTIONS" -Click on "NETWORK" tab -Check the ...
Microsoft Outlook keeps crashing/rebuilding database12/7/2007
  Q: Like, every other day...what's causing this? Any idea? A virus? Do I need to re-load the entire OS? ...
  A: If you are using one of these versions MS Outlook 2000,2002 or 2003 then please do the follow the ...
Recovery system12/7/2007
  Q: I have mostly white on my screen.......when I try to shut down.......it pops up shows up as AppyTray ...
  A: Please hold down the Power button for a few seconds until the computer goes off. Wait a minute then ...
Cannot start windows without after formatting windows.12/5/2007
  Q: I have formatted my computer and installed windows XP pro. Now is the problem that I cannot start my ...
  A: -Turn on the computer and repeatedly hit the "DELETE" button on your keyboard. -This will lead you ...
inserting pictures into a word doc.12/5/2007
  Q: I have windows xp pro. with word 2007 also an HP officejet 6310 all in one printer/scanner. i would ...
  A: Easiest Way The fastest solution available is by dragging and dropping the image of your choice from ...
Xp problem12/4/2007
  Q: My screen flashes and then loads up to 30 copies of the programme I am using.Can you stop it driving ...
  A: Please click on the link below to download HIJACKTHIS.exe ...
Question12/4/2007
  Q: Jayle I have compaq pp2140 laptop. When I boot it shows system32/configure/system file is missing or ...
  A: I have for you below a link that will enable you to have access to your notebook's live support. ...
Download Problem12/3/2007
  Q: Can you help me with this problem? When I used to download files from the net, the computer would ...
  A: Please do the following; -Double-click My Computer. -On the Tools menu, click Folder Options. -On ...
Question12/3/2007
  Q: Jayle I have compaq pp2140 laptop. When I boot it shows system32/configure/system file is missing or ...
  A: This is a common Operating System error that occurs when the system registry gets corrupted. Aman, I ...
explorer.exe does not load.12/3/2007
  Q: System:Win XP PRO SP2 in my laptop. hard drive space:80Gb RAM:1.5Gb 1.83GHz Problem started after i ...
  A: Firstly, I need to thank you for the fantastic intro that you have given me regarding the status of ...
Xp problem12/2/2007
  Q: My screen flashes and then loads up to 30 copies of the programme I am using.Can you stop it driving ...
  A: I am currently unable to assist you due to lack of proper information. Is it alright to ask you to ...
Cannot start Oultook 2003 due to corrupt mapi32.dll12/1/2007
  Q: You answered the following question back in 2006, and I tried finding all the old mapi32.dll files ...
  A: Please do the following; -Click on Start -Click on RUN -Copy and paste the following.Ignoring the ...
removing write-protection on an audio cd11/30/2007
  Q: I have a sysytem working on window xp,i have some audio music stored on my window media player. i ...
  A: To remove write protection on your memory stick please do the following; Note: If the Memory-Card ...
i forgot admin password .how to recover that11/28/2007
  Q: I am using windowsXP sp2 . i forgot my administrator password . by using windows xp cd can we make ...
  A: You can access windows via Safe Mode then change your old password from within. To do that, do the ...
Use of partitioned hard drive11/27/2007
  Q: I just got a new Dell laptop with a partitioned hard dive: C:is 20 GB and D: is 100 GB. ...
  A: OPTION 1 For a start, I suggest you create a folder on partition D: and give it a name.Then you can ...
corrupt ntfs.sys11/27/2007
  Q: I received this on a windows XP Pro laptop. I replaced the file by using the recovery console but ...
  A: I must thank you for giving me a perfect opening subject i.e. "corrupt NTFS.SYS" Wayne, don't you ...
Wireless keyboard extra buttons11/27/2007
  Q: Medion Titanium MD 8084 XL running windows XP home SP2. Keyboard is also Medion KBR0108. The extra ...
  A: Before I suggest a solution I have something I need to verify first. Did you try to run "SYSTEM ...
Windows installer11/26/2007
  Q: I tried to update windows and install adobe 8 today. When Adobe failed, I get a message that ...
  A: I am proud of you.Most of all, of the diverse information. This will help me point out the areas of ...
all accounts is disabled11/26/2007
  Q: One of my friends has disabled all the accounts on my computer(also the admin Acc)so now i can't log ...
  A: I have been trying to understand your question but I couldn't get to the edge of it. This is because ...
Windows installer11/24/2007
  Q: I tried to update windows and install adobe 8 today. When Adobe failed, I get a message that ...
  A: Please do the following; -Click on Start. -Then scroll to and click on Control Panel -Then double ...
my hard drive!!!11/24/2007
  Q: when i start my computer i cant access my password login window. before it reaches that login ...
  A: I figure the only solution left out for you is to reinstall the Operating System. Most Fatal Errors ...
My Computer11/24/2007
  Q: When I plug in my mp3 device to the computer, it does not show up as an icon when I open "My ...
  A: 1-Try resetting your MP3 player.If that doesn't work go to step 2 2-Toggle switch On and Off while ...
my hard drive!!!11/24/2007
  Q: when i start my computer i cant access my password login window. before it reaches that login ...
  A: Please run the recovery process with the Recovery Disks if the computer came with any. Otherwise, ...
XP Boot9/20/2007
  Q: I am re-building a PC from scratch, booting from XP Pro CD,when I reach; "Welcome To Setup" "To ...
  A: I advice you to confirm whether the devices are properly seated in their PCI sockets. Fiddly and ...
Remote Deskto Connection set up help9/17/2007
  Q: I am a Mac user and I connect to my work PC on a daily basis from home using Remote Desktop ...
  A: Check your Windows Firewall exceptions' tab and see if Remote desktop is unchecked.To do that, go to ...
WIN XP ISSUE9/16/2007
  Q: I had a poweer outage in my house and when my computer rebooted the desktop did not appear. I pwered ...
  A: -Restart the computer in safe Mode(i.e. by striking the necessary key,mostly F8, as computer ...
Windows XP log-in log file9/15/2007
  Q: I work at some office, and i am trying to know if there was any successful or failed attempts to log ...
  A: To access the log events, please do the following; -Click Start, then click Run and copy and paste ...
2 desktop pictures !!9/15/2007
  Q: I have a strange question... on my work laptop it has somehow managed to have 2 desktop pictures. ...
  A: I bet the last alternative is take the risk of uninstalling your laptop's video-card's driver and ...
Windows XP log-in log file9/15/2007
  Q: I work at some office, and i am trying to know if there was any successful or failed attempts to log ...
  A: It is possible to do that but the utility is not activated by default wihtin Windows. Please do the ...
2 desktop pictures !!9/14/2007
  Q: I have a strange question... on my work laptop it has somehow managed to have 2 desktop pictures. ...
  A: Simon Wright, What has happened is that the image/photo has been locked to the background. This is ...
Debug?9/14/2007
  Q: I can`t search for a document in either Windows Explorer or Word. I get a message asking if I want ...
  A: I have 2 options for you here but I would go for the later. Option 1 Assuming you still have the ...
XP Pro Boot9/13/2007
  Q: My question is about boot up. 1] When using msconfig – is there available a comprehensive list ...
  A: 1-The Microsoft rule for Microsoft System Configuration Utility tool is to only disable identifiable ...
Windows XP Pro hangs up when going into Stand By or Hibernate.9/13/2007
  Q: I have a Compaq Presario 5000 running Windows XP Pro. Recently I removed Norton Internet Security ...
  A: I suggest you go ahead and fresh install Windows Vista on your laptop.Make sure you assign the first ...
Windows XP Pro hangs up when going into Stand By or Hibernate.9/12/2007
  Q: I have a Compaq Presario 5000 running Windows XP Pro. Recently I removed Norton Internet Security ...
  A: I understand there are times the computer/laptop would just decide to take a bit of a holiday and ...
windows file protection9/12/2007
  Q: Yesterday when I was doing disk clean up, the defragmented files were checked off under clean up so ...
  A: Yes, Shana. Please go ahead and do that. Give it a go ahead but when it restarts and says that ...
Debug?9/11/2007
  Q: I can`t search for a document in either Windows Explorer or Word. I get a message asking if I want ...
  A: Please try this; -Go to the "Tools" menu in Explorer and select "Internet Options" menu item ...
LimeWire 4.14.8 Java 1.6.0_029/10/2007
  Q: I have switch from Roadrunner to Verizon DSL and now my lime wire will not connected. It will try ...
  A: That is an error saying that you probably did not install the program properly. But don't you give ...
wifi9/10/2007
  Q: I have an HP dv8000. The wifi shuts down, Xing all the icons on the tool bar. I have been paying ...
  A: I believe your notebook's inbuilt wireless capability drivers are corrupt or confused in some sort ...
LimeWire 4.14.8 Java 1.6.0_029/9/2007
  Q: I have switch from Roadrunner to Verizon DSL and now my lime wire will not connected. It will try ...
  A: I have never used Limewire myself but I will try my best to assist you.We are going to uninstall the ...
Computer freeze9/9/2007
  Q: I'm experiencing a frequent problem. Some time when browsing any site,and when I point with the ...
  A: There have been constant freeze-ups with IE7's before. I suggest you uninstall it, restart the ...
Thumbnail9/9/2007
  Q: i recently formatted my disk and installed xp sp2. on my previous xp sp1 i could see all videos as ...
  A: Many apologies but there seems not to be no option for setting .mpg or .mpeg files as thumbnails ...
desktop background do not change9/7/2007
  Q: I have a laptop using Win XP Pro sp2 and my problem is that I can't change the backgound of my ...
  A: I am sorry the Safe Mode option did not work for you. I have two options for you here. But try this ...
desktop background do not change9/7/2007
  Q: I have a laptop using Win XP Pro sp2 and my problem is that I can't change the backgound of my ...
  A: Please do the following, -Restart the computer while repeatedly pressing the F8 button on the ...
Installing xp professional over xp home9/6/2007
  Q: I recently installed xp professional over top of xp home. Both copies are valid and registered with ...
  A: I wouldn't recommend you to use XP OS disk that came with Dell on a safety precaution. The disk has ...
Installing xp professional over xp home9/5/2007
  Q: I recently installed xp professional over top of xp home. Both copies are valid and registered with ...
  A: I don't have very good news for you. As you know your laptop Sony Viao model PCG-Z1VA originally ...
Inherited laptop, want to delete user files9/4/2007
  Q: My son gave me his girlfriend's old laptop with xp pro on it and wanted me to reformat it before I ...
  A: The main culprit here is SYSTEM RESTORE.A restore point is being created as you delete the user ...
booting windows9/2/2007
  Q: While running windows xp on my old hard drive, I put in the disk and installed xp media center ...
  A: I presume you installed the Operating System into the new Hard Drive before proper hard-drive jumper ...
startup9/1/2007
  Q: whenever i turn on my computer (which has Windows XP) Photo Gallery tries to install, how do i stop ...
  A: That is a major problem with some of the basic inbuilt programs that come installed in HP notebooks ...
windows doesnot start7/21/2007
  Q: sir, whenever i start my computer it shows "last good config.,safe mode etc. even if i move the ...
  A: Please have your Windows XP CD ready with you and do the following: 1-Insert the Windows XP CD into ...
restoring windows xp without cds7/21/2007
  Q: hp760n pavilion desktop i have no original cds to restore with and cant get them also the disk i ...
  A: I can only refer you to this link where you can download all recovery files for your HP 760N ...
Explorer.exe error- huge problem!7/20/2007
  Q: For a while now I've been having this god-awful problem with my explorer.exe file. I get an error ...
  A: I understand you would like to reinstall Windows. Insert the Operating System disk then restart ...
Formatting An External Hard Drive7/20/2007
  Q: Why wouldn't Windows be able to format my external hard drive? Situation: Five months ago I ...
  A: Sounds like a hardware problem. The hard-drive has suffered some bad sectors which can be only be ...
cd writer Plus HP pavilion 7975 Desk7/19/2007
  Q: The cd writer will not open do you think I need to get a new cd writer?
  A: Before you go further, I would need to know the actual status of the CD-Writer.Please do the ...
maybe spyware or adware?7/19/2007
  Q: This is my work PC. Windows XP Pro. I am the Admin. I have lots of anti-spyware/adware as well as ...
  A: Restart your computer in Safe Mode and run a virus/spyware scan within there. To access Safe Mode, ...
Trying to instaill XP7/19/2007
  Q: I built a new computer and I am trying to install windows xp on it for the first time. The keyboard ...
  A: What type of keyboard interface are you using? Is it a PS2 or USB keyboard? If it's a USB keyboard ...
passwords and recovery7/19/2007
  Q: My computer got stuck in check disk and would boot into the program and never complete. I am now ...
  A: I am very sorry, Debbie. You are going to have to create a new partition and install Windows in that ...
Starting applications/programs7/19/2007
  Q: If I have a program open maximized, and then open another the second and further opened programs ...
  A: This requires you to edit the application responsible for running specific windows e.g. Windows ...
When pressing CTRL+ALT+DEL the windows say the sistem is disable by the administrator?7/19/2007
  Q: 1. i can press CTRL+ALT+DEL to bring out the task manager? when i press it the PC say the ...
  A: Have you tried System Restore? Before you start, you will need to ensure if it is enabled. Click on ...
files missing*did NOT delete them7/18/2007
  Q: I am a landscape designer, and keep my clients filed under years. Very recently (perhaps a week) I ...
  A: Before I suggest a rather complex solution, I have a few queries; -Who else has access to your ...
Windows Explorer7/18/2007
  Q: Windows XP Windows Explorer Ver. 5.1 Can you tell me if there is a bug in Windows Explorer that ...
  A: There is no bug at all. The rule is as follows; -If a file e.g document etc itself is changed and ...
ad/remove list7/18/2007
  Q: The programs that are installed on my computer are not showing up in my add in remove list. Do you ...
  A: This has something to do with the Operating System's registry. The programs have become hideous by ...
XP killed ability to use USB ports4/14/2007
  Q: I installed XP on a new 80 gig hard drive and now can't use the USB ports. Which I could before with ...
  A: Common BIOS Problems Many USB Problems are the result of improper settings in the BIOS. To achieve ...
Windows Explorer Error at XP Startup4/13/2007
  Q: On startup, I get an error message "Windows Explorer has encountered a problem and needs to close." ...
  A: Have you tried running System Restore? If not, then go for it first by starting your computer in ...
annoying error messages on every boot4/12/2007
  Q: Every time I boot my XP Pro machine, I get the annoying message entitled "test" saying "failure ...
  A: Follow this link; ...
R/RW Disks4/12/2007
  Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ...
  A: You can also use the inbuilt XP cd-writing software. All there is to do is right click on any file ...
Desktop background4/12/2007
  Q: I can't change my desktop background from the display tab in the control panel, nor can I change it ...
  A: Start >> Run >> type in and gpedit.msc and click OK User configuration>> administrative ...
IE 7 post installation error!!4/12/2007
  Q: Well i installed IE7 on my pc,and restarted it,after restarting my desktop got blank with no icons ...
  A: I am afraid you will have to restart the PC in Safe Mode again and uninstall IE7. After uninstalling ...
R/RW Disks4/11/2007
  Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ...
  A: I have a special Microsoft Web link that explains how to do that with Windows Media Player in full ...
Windows XP4/11/2007
  Q: i am working in corporate sector and all the system working in Domain.in my company there is more ...
  A: I am referring you to this link http://office.microsoft.com/en-us/outlook/HA011110031033.aspx It ...
Help with internet security and user accessibilities4/10/2007
  Q: Sorry, but I would like to ask for some help. I'm really not too good with computers and the ...
  A: Don't feel silly or afraid to ask. You are perfect in explaining the kind of problem you are ...
not able to decrypt my data.4/10/2007
  Q: I have recently formated my Xp Service pack-2. earlier i had created a folder and kept important ...
  A: I would suggest that you remove Service Pack 2 and try to access your data if possible.If so then ...
Windows XP4/9/2007
  Q: How to fix the problem that is xp restarting in a loop after logo??
  A: Turn on the computer and immediately hold down or keep tapping F8 button on the keyboard. A list of ...
Tabs missing on Display Property4/8/2007
  Q: I have win xp pro sp2 on my computer. After a crash and a automatic chkdisk I can't set my screen ...
  A: Click Start then Run and type Regedit and click OK. Go to HKEY_Current_User / Software / Microsoft / ...
Problem I sure would appreciate your help on...4/6/2007
  Q: I am getting strange screens from Windows XP that come up when I start and shut down my laptop ...
  A: I have tried to read your question but it seems the only thing that stands out is that you want to ...
cd drive4/5/2007
  Q: I installed microsoft windows xp pro and I can't use my cd drive to install anything else. When I ...
  A: There could be 2 possibilities that contribute to the pblem. -A broken CD-Rom drive.I suggest you ...
No Sound Icon4/4/2007
  Q: I have a question about windows xp.I think i got a virus or something but, the sound from my ...
  A: What we are going to do first is try SYSTEM RESTORE. This is a form of taking your computer back to ...
help and support service doesnt run even if enabled4/1/2007
  Q: my help and support service doesnt run even i enable it from service.msc and also when i run the ...
  A: Go to my Computer and right click on C: thenselect Properties. Click on Tools tab and then click on ...
Re: Welcome Screen Not letting user logon.3/28/2007
  Q: I used your solution to this problem, but it still won't allow anyone to logon. Any other ideas?
  A: Smart trick.Keep it up.And thanks for the feedback. Regards, JayLe. Hello Wayne, I bet it's ...
restoring pictures3/24/2007
  Q: I had to restore my computer and now I want to know if I can find some of my picture that I had on ...
  A: By restoring, are you trying to refer to System Restore? If so, then System Restore does affect your ...
Virtual Memory3/18/2007
  Q: and Thank you for the service. I've been trying to play a movie. Error message says, " I don't have ...
  A: How to add Virtual Memory; Click on Start. Right click on My Computer and select Properties. Click ...
apllications missing3/17/2007
  Q: When turning on the computer a message comes up Launch application, this application has failed to ...
  A: Since this is a homework question, I will let you use a simpler message that will guide you to take ...
need to ask3/15/2007
  Q: is it illegal to copy a software windows from original one even if i ll use it in personaly way not ...
  A: QUESTION 1a-is it illegal to copy a software windows from original one even if i ll use it in ...
my modem3/12/2007
  Q: how do i get my modem working for windows xp
  A: By default, the modem is enabled and up and running except only if drivers are not installed or not ...
win xp pro installtion probs3/5/2007
  Q: after re-installing win xp pro with service pack 2 i cannot load up my graphics drivers from nvidia, ...
  A: Start the computer while repeatedly striking F8.Select Safe Mode.Go to add/remove programs and get ...
task bar3/4/2007
  Q: I use XP Home I'd like to have the task bar (bottom of the screen) back to its defaults which was ...
  A: This is a sign of a locked taskbar. Right click on an empty space on the toolbar then un-select or ...
ques1/17/2007
  Q: my computer is showing task manager is disabled by administrator.please can u tell me where is fault ...
  A: The major cause could be a virus.Visit all the links below for a free virus scan; ...
copy Favorites1/13/2007
  Q: Will this work if I don't have a Yahoo account? I tried simply writing the sontents of the ...
  A: Firstly, you will need to create a folder on your computer(say on desktop) and drag and drop all ...
Recovery1/12/2007
  Q: We have an XP computer that functions very poorly. Not only is it slow, but many Windows functions ...
  A: The Recovery CDs will only work on specially assigned Dell Computers unfortunately. The only ...
the pain called Windows Media Player1/10/2007
  Q: i downloaded windows media player onto my laptop. i'm not much of a computer whiz but from the ...
  A: Actually, it cannot be removed but disabled through Windows Add/Remove Components: Go to Control ...
How to check a CD-RW disk if write protected1/7/2007
  Q: I am attempting to copy my backup CD-RW disk to my icon on the desktop (where all files are lost) ...
  A: I advice you to use drag and drop style of copying files directly onto removable media like ...
StandBy, Win XP1/7/2007
  Q: StandBy, Win XP "Thanks for offering your expertise. I recently re-installed Win XP. StandBy is no ...
  A: -Click "Start" button in the bottom left hand corner of the screen. -Select "Control Panel" -Click ...
Volume Control & User Accounts error1/6/2007
  Q: I'm using XP Professional with Service Pack 2. This is the family computer and it has four ...
  A: Before I respond fully, please access that account and go to Device Manager then click to expand ...
usb ports not recognizing devices12/30/2006
  Q: initially had trouble with blue screen but fixed that with reinstall of xp pro and updating video ...
  A: Use System restore to return computer back to the day old device drivers were on before BIOS update. ...
how to free up memory12/30/2006
  Q: Can you help me on how I can free up memeopry on my Windows XP- is running really slow-- Also how ...
  A: Open it up and check how many empty slots are available for RAM memory upgrade. And you should find ...
windows movie maker12/12/2006
  Q: im lai kuen from malaysia. im currently having a hard time because my windows xp do not have a ...
  A: Once you get it,go to www.utorrent.com and download and install utorrent. Then copy and paste this ...
losing rundll32!12/8/2006
  Q: my computer was infected,and it always comeout with rundll32 notice. i thought it was the main ...
  A: You have probably deleted the essential file by mistake.It is responsible for smooth running oof ...
emailing pictures12/6/2006
  Q: I am unable to right click and send pictures from my "my pictures" folder to a mail recipient. The ...
  A: Check if you have set Outlook Express as the default mail handler. Open Internet Explorer then ...
Opening (C:) Drive12/4/2006
  Q: When I double click on my hard drive (C:) to open it I just get the search window. How do I fix this ...
  A: It's probably some corruption in the Registry.Please do the following; Click Start, Run and enter ...
Win XP Pro Problem11/30/2006
  Q: The text above is a follow-up to ... -----Question----- I have Windows XP Pro Corporate Edition ...
  A: Sorry to learn that it never worked.Please go to Start then Run then type REGEDIT.EXE and press ...
redirecting my music foolder in xp11/29/2006
  Q: my question is that, in the start menu a folder called my music appears and i am wanting to know how ...
  A: First, go to your Secondary Partition 'My Computer' folder and rename 'My Music' folder as 'My ...
data backup11/28/2006
  Q: I have a Dell inspiron 9300 with XP professional for an operating system. I have recently bought a ...
  A: You could get one of those drive imaging devices like Norton Ghost and just clone the drive. You ...
Win XP Pro Problem11/28/2006
  Q: I have Windows XP Pro Corporate Edition with SP2 integrated. When I click Device Manager or any of ...
  A: I am reffering you to this link.....download and run it. ...
Win XP Pro Problem11/28/2006
  Q: I have Windows XP Pro Corporate Edition with SP2 integrated. When I click Device Manager or any of ...
  A: Click on Start then RUN and type in CMD and press enter 1. Type in msdtc -resetlog and press Enter ...
win pro11/27/2006
  Q: please can you tell me if i can reinstall win xp pro without winxp cd i have tried pressing f10 at ...
  A: There is no possibility of installing XP without the actual Operating System disk. Start your ...
passwords11/27/2006
  Q: I'm sorry, maybe I didn't give you enough info. the computer I am trying to get into is running XP ...
  A: Regarding yourWill a back-up CD from the XP Home edition help me with the XP Pro problem i am ...
unable to open pictures using windows picture and fax viewer11/26/2006
  Q: i am unable to view pictures using windows picture and fax viewer. i was able to do it just two days ...
  A: -Open up Windows Explorer.Find any file with that same extension. -Right-click on the filename, and ...
My Pc has a Worm11/25/2006
  Q: I am writing to inform You that actually I think my PC has a worm or virus that has put a security ...
  A: You can actually get your original XP disk and install a second partition on that drive.Then you can ...
xp install11/25/2006
  Q: i have an older system that i wiped the hard drive clean with a program called mutilate file wiper. ...
  A: You can only format a single drive at a time without the slave drive.All you have got to do is ...
Security Tab Missing11/24/2006
  Q: We have recently updated our systems. initially it was worked in Win Xp Pro. Now we have updated ...
  A: -Click Start, and then click My Computer. -On the Tools menu, click Folder Options, and then click ...
My Window's files have been corrupted11/23/2006
  Q: I am having problems restarting my computer. It all started as I was installing nero7 and all of a ...
  A: Please restart your computer and as soon as you hear the beep on start-up press repeatedly or hold ...
Opening Folders11/22/2006
  Q: Help!! When I double click to open a folder it goes to the search page (you know the one with the ...
  A: Please follow the instructions carefully........a mistake renders the system's registry corrupt; ...
Windows XP Keyboard Warning Won't Go Away11/22/2006
  Q: I'm having a problem with my wireless keyboard/mouse. A warning window pops up every few seconds ...
  A: Your batteries could be running low. If not uninstall the software, then restart computer, then ...
did my mother board die?11/21/2006
  Q: I think I crashed my system. I installed a new video card and had problems using it. It caused my ...
  A: Try this at your own risk: -Open up the case and locate the BIOS battery. Gently remove it and ...
system restore11/21/2006
  Q: Firstly, thanks for previous help re virtual memory. Now I have a problem with system restore. I ...
  A: Don't be broken hearted. Please follow these simple steps to get System restore up on its feet ...
Unable to access the internet11/20/2006
  Q: JayLe, Before I follow your instructions a couple of questions so I don't mess up: 1) I have a HP ...
  A: Nice idea of your writing back the details...that's a smart move. Send me your email ...
restart scan?11/20/2006
  Q: every time I restart my computer (XP PRO)I get a blue screen saying that it has to check the file ...
  A: -Click on Start, then RUN and type REGEDIT.EXE and click OK. -In the new window, navigate to this ...
Write-protected11/20/2006
  Q: How do you unwrite-protect a disk?
  A: If you write-protected the disk, you can un-write-protect it by removing the write-protect tab from ...
Unable to access the internet11/18/2006
  Q: I followed exactly what you said and still did not work. The local area connection status says ...
  A: I would suggest you completely uninstall the network card by going to Start then right click on MY ...
Unable to access the internet11/18/2006
  Q: I have Win XP and I am unable to access the Internet. Everything has been working fine but today ...
  A: You need to repair the Network connection. -Go to Start, then Control Panel. -Locate and open ...
Hyperlinks11/17/2006
  Q: How do you make a hyperlink? I used to know, but have forgoten.I have Windows XP Prof. I want to put ...
  A: Simple. All you have to do is <A HREF="http://type domain name here">type label here</A> Lets say ...
cut and paste issue in xp explorer11/16/2006
  Q: At first they where photo files , then music files then any file from anywhere just to see it would ...
  A: I guessed so, if they are image files, then there is a possibility that the link you are trying to ...
cut and paste issue in xp explorer11/16/2006
  Q: I cant remember but it comes up with a picture of the thumb nail saying a error regarding copying ...
  A: I think it's a general Windows error.But if you do not mind me asking, what kind of files are you ...
Windows Firewall11/15/2006
  Q: I have tried reinstalling service pack 2 several times and have recevied the same results. Is there ...
  A: If unsuccessful then try this one out; METHOD 1. -Restart your computer in Safe Mode.And log in as ...
Windows Firewall11/14/2006
  Q: I just loaded an upgrade to my widows XP operating system that upgraded it from service pack 1 to ...
  A: Do not be alarmed.You can deisable this by doing the following; -Click Start then Run -Type ...
Drivers?11/14/2006
  Q: Okay, let me tell you what I did. I had to leave town and stay in a hotel. I disabled the wireless ...
  A: Please disconnect your NIC card and then click on Start then All Programs then Accessories then ...
xp mess11/13/2006
  Q: My computer is a mess. XP Pro is installed. Occasionally can't launch software, or freezes with a ...
  A: If you can restart your computer then go to My Computer. Right click on the hard-drive letter C: ...
start up11/13/2006
  Q: How can I get my computer to load as normal without doing this please Thank you for your support ...
  A: If you can restart your computer then go to My Computer. Right click on the hard-drive letter C: ...
Home page settings11/12/2006
  Q: I have my home page set to a website that i do not want as my home page anymore. i go into internet ...
  A: Your computer has been infected with a spyware known as a Browser Hijacker. It is some form of ...
Error: The instruction at "0x024132cf"11/11/2006
  Q: I've been installing DiabloII when I received this message : ...
  A: Your computer is probably infected with some malware or trojan virus. Turn off System Restore(you do ...
accessing usb HDD(dynamic disk) from winXP(basic disk) on a multiboot system11/10/2006
  Q: i have computer having 3 partitions: C:\ contains win98(basic disk) D:\ contains winXP Pro. (basic ...
  A: Please visit the microsoft website and check out the risks of converting disks. Regards, JayLe.
Win XP11/9/2006
  Q: My computer is about 3 years old. 40 gb but use only 10gb. ISP is Verizon DSL using WIN XP Home ...
  A: If your computer came with a Windows XP restore CD, then it's safe to do so.It's not going to ...
restoring my computer11/8/2006
  Q: how do i restoere my computer it is a dell, 3000, windows xp
  A: Restoring a computer depends on whether SYSTEM RESTORE is enabled/running. To confirm this, click on ...
xp install and protected files and folders11/8/2006
  Q: i am fairly knowledgeable in computers, i upgraded my computer and installed a new hard drive,xp on ...
  A: If I were you, I'd disconnect the new drive and reconnect the old one as master.Boot from it, log in ...
Win XP Account11/8/2006
  Q: I have a big problem on my PC. It's using Win XP Pro. There is only one account registered on my PC. ...
  A: Carol, no need to worry about this at all.Please do the following; -Restart the computer and ...
Scanner and camera wizard11/6/2006
  Q: I have Win XP Prof. , and Lexmark All In One 1180 . so far I used to scan the family photos and ...
  A: I am sorry to tell you this but Lexmark 1180 all-in-one printers have had problems amongst printing ...
computer restarts11/5/2006
  Q: I did that but it does not fix the problem.My computer restarts when I shut down. How do I fix it? ...
  A: -Log on to the host computer as either an administrator or the owner. -Click Start, and then click ...
Internet Explorer11/5/2006
  Q: You don't remember me? L & R Surveying, we went back and forth with my work computer and we never ...
  A: Many apologies.I have gone through my records and I admit I can truly recall you now. Hey Johnny, I ...
computer restarts11/3/2006
  Q: My computer restarts when I shut down. How do I fix it?
  A: -Click Start button. -Right click My Computer -Click Properties -Click the Advanced tab,then click ...
Low battery11/1/2006
  Q: the inscriptions on the door of my drive is ‘’compact disk’’ while ‘cd drive appear when I open ‘my ...
  A: Every computer comes with a tiny flat battery installed in the motherboard known as a CMOS ...
chkdsk and system restore11/1/2006
  Q: recently I have been having a blue screen appear when I boot up saying one of my drives needs to ...
  A: I suggest you do that manually to override this issue. -Go to Start. -Click on Run. -Type cmd and ...
data recovery from corrupt xp pc11/1/2006
  Q: my tech person thinks my os may be corrupt. When I power up I can't get past the "windows did not ...
  A: If I may ask,Harold.Is there by any chance that this techie ran a System Repair on the broken PC ...
USB port issue11/1/2006
  Q: I am looking for help with a tricky issue. I will take you through it all ... Whenever I have ...
  A: There's definitely something spooky about the IRQ's assigned to your USB 2.0 ports.However, I have a ...
safe mode then black page10/30/2006
  Q: my computer is not starting at all. when i turn it on, it goes to the windows xp page, and runs for ...
  A: This sounds like a system confusion.Most probably caused by hardware failure.I would recommend you ...
cd/dvd10/29/2006
  Q: Please, my cd drive does not read/play any dvd disk. How do i know that this drive can only read cds ...
  A: In order for you to be sure exactly what kind of drive is on your pc, check the ...
Logon removal10/27/2006
  Q: I don't bother with logging in on startup, I've no security issue. Somehow the login screen has ...
  A: -Click on Start. -Click on Control Panel. -Double-click on User Accounts. -Click on "Change the way ...
heeelp10/27/2006
  Q: my monitor goes off after the windows xp logo.. it happened after i changed my themes.. i dont ...
  A: Please start your computer in Safe Mode.You do that by holding down or repeatedly pressing F8 key on ...
Viewing pics10/26/2006
  Q: I am using yahooI just received and email with pics. I can view the message but cannot see the ...
  A: I can honestly say that there is no problem with your computer whatsoever.The problem lies with the ...
XP start up10/26/2006
  Q: first of all, thanks for the advice. Unfortunately the best I can get out of this procedure is a ...
  A: Please run an XP system repair as in the link below; ...
System Restore10/25/2006
  Q: I have been trying to create space on my desktop which runs on windows XP, I may have inadvertently ...
  A: On an occasion like this, it is vital you ran a System Repair using your original Windows XP CD that ...
Where is IE10/25/2006
  Q: The checkbox for IE is already cheked. Thx JHello, I was installing Firefox and my IE disapears. I ...
  A: -Click on Start,then Run and type this on Run C:Program Files and click OK. -Locate and double-click ...
Window Re install10/24/2006
  Q: I'll give it a shot.-GCThanks,..but ah, how do I do that? Can you explain it like I'm 5 years ...
  A: Nice one!You are a genius in the making,GC. Remember to set your FIRST BOOT DEVICE as HDD-0 after ...
XP start up10/24/2006
  Q: When my computer boots up and gets to the desk top screen it reboots continuosly. I can only boot up ...
  A: This normally happens when the system experiences an error.So by default, auto-restart is enabled in ...
No Icons Displayed Start-up10/24/2006
  Q: Not sure what I did, but now when I start up my laptop, no icons appear on my display. I have to ...
  A: YES.An important windows file is corrupt or might have been deleted/damaged.In this case, you will ...
Viewing pics10/23/2006
  Q: I just received and email with pics. I can view the message but cannot see the pics. When I right ...
  A: The attachments might not be what you think they are.May I ask what email service provider you use? ...
Where is IE10/23/2006
  Q: I was installing Firefox and my IE disapears. I tried to find it on my HD but I could not find it. I ...
  A: Seems like I.E is playing a little game of hide'n'seek on you.Please follow the instructions below ...
Window Re install10/22/2006
  Q: ------------------------------------------- Thanks,..but ah, how do I do that? Can you explain it ...
  A: Normally, to enable "boot from CD", you will need to restart your computer and as soon as you hear ...
file sort10/19/2006
  Q: How are you? Thank you for taking questions. I have the following Win XP Home question. When I ...
  A: My suggestion would be for you to install a third-party photo editing software to sort out your ...
Blank desktop10/19/2006
  Q: I did everything you explained earlier but my desktop is still blank. Do you have anymore ideas?
  A: Please click on Start,then RUN and type regedit.exe and click OK. Find the following keys and ...
how to quick re-installation of the operating system ?10/15/2006
  Q: I found some laptop can re-install their operating system by pressing one key on their keyboard, how ...
  A: Such laptops come with an easily accessible user interface of re-installing an Operating System that ...
move items and close items dialog boxes appear when they should not.10/13/2006
  Q: Sometimes I need to open mutiple files at the same time, for example .ttf files and .jpgs. Problem: ...
  A: There are system errors.To solve that,go to My Computer then right click on C: and select ...
"open containing folder" doesn't work10/12/2006
  Q: on WinXp Pro, in the search window, when I right click on any search result, and then I choose "open ...
  A: I am not exactly sure why that feature does not work for you but have you tried clicking on "Open ...
my computer no longer recognizes drive C10/11/2006
  Q: When we start computer it starts to boot then goes to a page that says it doesn't have a C drive. ...
  A: This is a sign of a corrupt system start-up file.It would do you good if you ran a System Repair ...
After the Virus scan10/10/2006
  Q: I downloaded Trend Micro off of Microsoft.com and removed a number of trojan virus' with it. I own ...
  A: You could over-ride or avoid these persistant errors by restarting your system in Safe Mode.This is ...
internet explorer10/9/2006
  Q: how to change home page when the internet options dialogue box doe not give you the options to chage ...
  A: You can alter or change your Internet homepage by doing the following; -Click on Start then click ...
XP Setup Error10/6/2006
  Q: I have a PC with an ASUS P4C800 Deluxe motherboard in it and I also have 4*512 MBytes RAM by ...
  A: I believe the problem is with the BIOS settings.You need to go into BIOS(by restarting the computer ...
Programme Updating Problem10/6/2006
  Q: Using Windows XP Home Edition with Norton Zone Alarm Security and xp-AntiSpy. I am having a problem ...
  A: The file is not executable any longer because it seems as if you have set your zone alarm settings ...
Windows XP: Lost Orginal Administrator Account10/4/2006
  Q: On my XP PC at work (logging onto a Server 2003 which should be irrelevant, I think), I added 2 new ...
  A: I support your suspicion, the admin account is definitely playing hide and seek.I suggest you try ...
Blank desktop10/4/2006
  Q: Followup To Question -A few weeks ago, I began getting the error Windows - System error ...
  A: The files cannot simply be deleted because they are in use.To do so,press CTRL-ALT-DEL to bring up ...
Windows XP Pro / ati2dvag.dll error10/3/2006
  Q: I have a blue screen problem with Windows XP. At first, I thought it was my harddrive, since that ...
  A: There is a problem with your graphic/video card.Please remove them by following the instructions in ...
I can't start Windows XP10/2/2006
  Q: Model is Compaq Deskpro Pentium III 733Mhz; HD is 20GB and has 256 of RAM whith OS Windows XP on ...
  A: I presume there is limited connectivity between your monitor and the computer.Shut down the computer ...
No icons or taskbar10/1/2006
  Q: when i restated my computer, i had no icons on my desktop, no taskbar, and couldn't right click on ...
  A: Your computer could be a victim of a virus or adware/spyware.The only option left is to restart your ...
Blank desktop10/1/2006
  Q: Followup To Question - A few weeks ago, I began getting the error Windows - System error ...
  A: I am confident that your computer is actually infected with some malicious spyware/adware.This could ...
USB hardrive MDT....9/29/2006
  Q: I saw you had a problem with ausb 160GB external hard drive from ebay. I have the same problem. Did ...
  A: After a thorough search in my archives, I managed to find your similar problem.I hereby include the ...
Defragment9/28/2006
  Q: I know how to defrag- but my question is this. I am using Windows XP- when I get ready to defrag I ...
  A: If I may ask.How many user accounts are installed in your system?Check if Guest account is turned on ...
can't drag and drop from OE9/28/2006
  Q: What's the best way to reinstall OE? If you use the "add and remove windows components" to do it, ...
  A: The best way of doing it is by uninstalling it through Add/Remove Programs then restarting and ...
Blank desktop9/28/2006
  Q: A few weeks ago, I began getting the error Windows - System error A duplicate name ...
  A: This is a sign of your system's response inability towards execution of currently installed ...
Virtual Memory9/26/2006
  Q: I keep getting a pop-up message, usually on start-up, telling me that computer is low on virtual ...
  A: Go to Start->Settings->Control Panel->System->Advanced Then under Performance choose Settings and ...
Duplicate name exists on the network/Blank desktop9/26/2006
  Q: A few weeks ago, I began getting the error Windows - System error A duplicate name ...
  A: Are you on a LAN network by any chance?If so, then right click on My Computer and select ...
Updating Registry9/25/2006
  Q: OPS: Windows XP Pro SP2 I uninstalled ATM Deluxe 4.1 recently and now I can't access any PFM fonts ...
  A: My only solution would be to get into the registry and delete all keys and subkeys related to ...
web cam9/25/2006
  Q: Hey, ive installed the software for the cam and that all works fine including the cam. windows XP is ...
  A: I am very sorry but I am finding it hard to assist you because you have not mentioned your ...
how to install spell check9/25/2006
  Q: how do I install spell check on my window xp comouter, is it something simple to do?
  A: When you mean spell-check, are you implying the one as in Microsoft Outlook Express within Microsoft ...
Outlook Express; and System Restore9/25/2006
  Q: I am sorry to bother you again. I have been searching "Help and Support" to follow through on ...
  A: The guide is here; ...
Outlook Express; and System Restore9/24/2006
  Q: especially so quickly. The "System Restore Disk Cleanup" did the trick. Outlook Express: ...
  A: I am pretty sure you checked the option "Logon using Secure Password Authentication" while creating ...
Oulook and Windows XP9/24/2006
  Q: I have the same issue as Bill had, but I do not have MOBILE PHONE TOOLS. How do I reinstall ...
  A: To do that you are required to have your Office XP CD.Insert and let it autoplay. You will be ...
Xp SERIAL no9/24/2006
  Q: .. I am using win-xp pro right know, and i am thinking of reintalling it...But the problem is i am ...
  A: Please go click here http://www.neotechcc.org/drivers/ViewKeyXP.exe And download the program that ...
Windows picture and fax viewer9/23/2006
  Q: Windows picture and fax viewer has completely disappeared from my computer. Based upon the advice of ...
  A: D, I believe you are getting this error because 'shimgvw.dll' is not present in your ...
Outlook Express; and System Restore9/22/2006
  Q: Operating System: Windows XP media center Outlook Express 6 One of your colleagues e-mailed me ...
  A: Answer to question 1: I am sorry but I have no idea of the consequences of performing the ...
Won't download9/22/2006
  Q: I have Xp sp2. Cryptographic service isn't found or no XP logo, it will also only let me save to ...
  A: I believe the inability to download updates is because Cryptographic Services is either not ...
Microsoft Installer - XP Pro9/21/2006
  Q: I am sorry that I was not more clear, but I do not want to install Word. that is coming up on it's ...
  A: Please follow this link http://www.download.com/3001- 8022_4-10379544.html?idl=n and download ...
Windows XP Home9/18/2006
  Q: In attempting to repair XP I get the message, "COM+ set-up error, EC=0x8007007f, failed to load ...
  A: Most definitely Yes, Mark.The registry permissions are probably corrupted but not in a totally ...
uninstallation9/17/2006
  Q: i have had problems with uninstalling rollercoaster tycoon 3 soaked.Anyway first time I installed ...
  A: The program is really a ROLLERCOASTER rollercoastering you about in endless circles....LOL. But ...
Problems with Disk CleanUp9/15/2006
  Q: When something horrendous goes wrong I tend to go for a reformatting and reinstallation rather than ...
  A: Hey Davey-Crew, Let me quote this-"replacing uninstalled files by placing discs in the tray but ...
installing a legit version of Xp over nonlegit one9/15/2006
  Q: A friend gave me a copy of Windows XP Pro Corporate to try. I liked it so much I bought Windows XP ...
  A: All you have got to do is simply change the activation or product key.You can do this by performing ...
installing winxp problem9/15/2006
  Q: when i formating my xp n installing it again got a error as :i386asms@0MSFT ...
  A: From your system specification, I can see two SATA hard-drives. And to be honest with you, I have ...
Multiple User Accounts9/15/2006
  Q: How do I go about backing up my computer and re-installing XP?The calendar opens up to Sept and does ...
  A: Since you are a newbie in all this.Please perform what is known as a RECOVERY CONSOLE.This is a ...
extension added to favorites and bookmarks (.url)9/14/2006
  Q: On my second computer I imported the Bookmarks from my firefox browser and the Favorites from my IE6 ...
  A: I will suggest to you a very easy way to get around this.But first, have you got a yahoo email ...
hard disk copy9/14/2006
  Q: win xp pro i have a hard disk that is already showing signs of a probable crash is it possible to ...
  A: I am sorry but imaging this hard-disk will be like carrying on the problem to a healthy ...
Beeping9/14/2006
  Q: I have Spy Sweeper and Trend Micro antivirus installed, and my computer keeps beeping - not beeping, ...
  A: I will definitely advice you to remove SpySweeper then re-install it and see if that problem ...
Multiple User Accounts9/13/2006
  Q: I tried unistalling and reinstalling Internet Explorer and that didn't work. I also ran the error ...
  A: In this case, you will have to remember the exact day that you ran Microsoft Updates before this ...
No sound9/13/2006
  Q: Ok I just installed a sound car to windows xp but the card i got was from my old computer my new one ...
  A: Double click on the sound icon located at the bottom right hand corner of the screen.Check if any of ...
Windows XP loads to blank screen with only pointer seen9/13/2006
  Q: I have a computer that will load fine through the initial WinXP start up screen, but goes blank as ...
  A: I am so sorry to read about this.But while you wait for the restore CDs to arrive.Why don't you try ...
stop error9/12/2006
  Q: I get stop error when starting pc stop(0x0000007b) it goes really fast and will not let me get into ...
  A: This sounds like a boot sector virus.However, do not be alarmed as you can recover your system by ...
RUNDLL9/11/2006
  Q: I think I have a simple problem. I'm getting an Error loading W0A0DD65.dll sPECIFIC MODULE COULD NOT ...
  A: This is definitely an error caused by a previously installed program/software on your system.Please ...
Multiple User Accounts9/11/2006
  Q: I have had my computer for over 5 years with XP. I always had 2 user accounts set up, myself, and ...
  A: Simply un-install and re-install INternet Explorer by going to Control Panel->Add/Remove ...
audio device9/11/2006
  Q: I have an E Machine T2482. I was told that my computer problems were software related and it was ...
  A: I believe your audio device has been disabled in is known as the BIOS settings.Please do the ...
System Freezes9/11/2006
  Q: My System freezes unexpectedly.Sometimes while running games or simply running an application.I ...
  A: There are two posibilities that hinder the smooth running of your system. -You require at least 512 ...
FAT32 to NTFS9/10/2006
  Q: Ive got three harddrives, both of em are NTFS (My XP OS is running on NTFS), however one is FAT32. ...
  A: The easiest way for a novice, is by disconnecting the NTFS formatted drives and leaving the FAT32 ...
Problem(s) booting up - suddenly9/9/2006
  Q: Started a week ago. Our 4 year old dell pc started having problems when booting. I was able to fugde ...
  A: That is trying to tell you that a very crucial system file that makes XP run in your system is ...
task manager9/8/2006
  Q: i am using an windows xp pro, service pack 2. my problem is from yesterday onwards my task manager ...
  A: Seems like somebody double-clicked the grey edges of the Task manager by mistake hence disabling ...
changing a pic from bitmap to jpg9/8/2006
  Q: i have a pic on my hard drive saved in bitmap format. can i change it over to jpg?
  A: You will require a photo editing software like Microsoft's Picture and Fax Viewer. Do the ...
Window Size9/8/2006
  Q: Windows from the web open very narrow on my screen. If I click the Maximize block they go to full ...
  A: I am afraid I cannot seem to find a simplest way of rectifying this other than uninstalling and ...
help9/7/2006
  Q: Ive been having trouble using my (@)symbol when i hold down the arrow key and press it all i get is ...
  A: In that case, then do the following; 1-Click on 'Start' then 'Control Panel'. 2-Open 'Regional and ...
help9/7/2006
  Q: Ive been having trouble using my (@)symbol when i hold down the arrow key and press it all i get is ...
  A: In order for me to answer your question correctly.Please state whether your keyboard layout is A or ...
E-mail Error?9/6/2006
  Q: I am sorry if I already sent you this question but I am having major problems with my computer and ...
  A: This is a minor Outlook Express file mis-installation.Insert your XP CD then go to START>RUN and ...
Trojans and other viruses9/6/2006
  Q: I'm having a problem with my computer. Not sure what? Let me start with it a gateway, I'm runing ...
  A: I am willing to help the best way I can.If you do not mind, pass me your email address and I shall ...
windows xp9/5/2006
  Q: Yes it is nero 7, all startup options except incd had already been disabled. I am running xp pro ...
  A: So sorry that didn't work out for you.This shows that there is a null entry in your Registry.Since ...
Slow peformance of PC while opening documents etc..9/4/2006
  Q: I am using Windows XP Professional edition and I have simple problem. When I tried to open any ...
  A: It would be of great importance if you informed me how long you have had this problem.Can you ...
Spontaneous Beep “wakes up” PC,then Keyboard is Frozen & Keys Mapping is Wrong9/2/2006
  Q: 1]When PC is idle:For no reason I hear a Single Beep Sound [like a BIOS ReBoot Beep Sound-but ...
  A: Roark, it's high time you reformatted your hard-drive and re-installed Windows XP.Many of these ...
pass welcome screen go to desk top on windows xp9/2/2006
  Q: Only person who will ever use this computer and have seen on others that when they start up windows ...
  A: To turn off the Xp Welcome Screen, please do the following; -Go to start, then click on Control ...
windows xp8/30/2006
  Q: I recently updated mero 7, now when windows starts up it automaticly starts windows explorer. How ...
  A: By mero 7, I guess you meant NERO 7. To fix this you will need to remove or disable NERO from global ...
windows not reading correct dist space8/29/2006
  Q: i have a dell dimension 4600 p4 with windows xp originally sp1 but downloaded service pack 2 so now ...
  A: You see, some systems have this thing called HIGH-CAPACITY DISK ENABLER.This limits the system to ...
private folder8/4/2006
  Q: (i use win xp pro )
  A: If you’re running Windows XP, just open your main drive (usually C:\), right-click on a user’s ...
RAW file system8/2/2006
  Q: i have a problem with my USB flash memory, that my file system on is RAW and i can't access the ...
  A: There is nothing much I can suggest rather than visiting the USB Flash Drive's company website and ...
networking acces log7/29/2006
  Q: I Recently use windows XP SP2 in my office workgroup network, can I detect who was access my ...
  A: First of all you will need to have a firewall installed on your computer.This will auto-detect ...
XP Home Edition7/28/2006
  Q: my computer is now saying that it does not have a modem when I try to complete my work and send it ...
  A: Go to Control Panel. Click on Add/Remove Hardware. Click on Next. Click on "Yes,I have already ...
Making a Bootable CD7/27/2006
  Q: This is Pushpinder Singh from India. I 've two CD , named Windows XP Professional and Windows XP ...
  A: I have here a link that will enable you download Service Pack 2 execution file. Follow this link ...
video7/26/2006
  Q: how do I make windows media player my primary player?
  A: Open Control Panel->Add/Remove Programs->Set Program Acess and Defaults Click to expand Custom. ...
chang Ip7/22/2006
  Q: jayle, At present I have msn as my IP. Have gone to internet properties to try to change to another ...
  A: I am sorry but I do not think I understand your question.Or are you referring to Home Page? If ...
Set Default Folder view to list7/21/2006
  Q: Is there a way to ensure that each time I open up a folder it display its contents as a list rather ...
  A: Open the specific folder then right click to select View then List. Then click on Tools then Folder ...
Task manager and7/21/2006
  Q: JayLe, I hope you can help me. I just got my computer a few weeks ago (2GB Ram, 300GB HD, 3.0Ghz ...
  A: Before I proceed, would you please be kind enough to post for me the names of the applications that ...
Is my computer dying?7/21/2006
  Q: I have Windows XP on a Dell Computer. I believe I bought this in 2000 or so. I have SpySweeper and ...
  A: I am sorry but I suggest that you get a newer computer.One that comes with the most modern ...
Viruses7/21/2006
  Q: Two weeks ago I noticed my WinXP machine was infected. Antivirus detected it but could not cure it. ...
  A: Before I go further, would you be kind enough to follow this link and install the program in your ...
Strange Font in Windows Installer7/21/2006
  Q: My "Windows Installer" (not for Windows, but for applications) suddently cannot display correct ...
  A: The reason why it won't accept the installation is because you haven't installed Supplemental ...
RUNDLL7/20/2006
  Q: On startup, I get msg saying "C:\progra~\newdot~1\newdot~2.dll not found". What's going on?! ...
  A: If you have Microsoft Antispyware(MSAS)installed on your system then follow the instructions below; ...
XP SEarch7/19/2006
  Q: I dont see the files named MRU part. but i deleted the thing thats called "barsize" and it didnt ...
  A: I suggest you follow this link to download and install Microsoft's TweakUI. ...
Partitioned Hard Drive7/18/2006
  Q: I have just bought a new laptop and noticed that the hard drive has been partitioned in two parts. ...
  A: A partitioned drive is simply one that has been divided into sections.A good example is like having ...
Welcome Screen Not letting user logon.7/18/2006
  Q: Turn on laptop. Boots up to welcome screen with everyone in the family list. click on any user even ...
  A: An important system file responsible for Windows XP start-up has been infected and deleted by the ...
XP re- installed7/15/2006
  Q: Here the infomration you requested. [Boot Loader] Timeout=5 Default=C:\$WIN_NT$.~BT\BOOTSECT.DAT ...
  A: Before you do the following,please save a copy of what you have posted(the configuration in ...
I Just Found Out My Windows XP Copy May Be Counterfeit7/15/2006
  Q: Some years ago, I paid a consultant to load Windows XP and other programs on my then new computer. ...
  A: A notification baloon message from Microsoft pops-up whenever it detects a counterfeit Operating ...
start up7/14/2006
  Q: but another problem pops up. Is the account logon screen, it appears when I start the computer and ...
  A: 1)Go to the Start Menu and the Run box. 2)Type in the following: control userpasswords2 now click ...
Problem with Right-Hand Click7/13/2006
  Q: A while ago I installed Computer Associates' ETrust antivirus program but decided it wasn't for me, ...
  A: Click on Start. Click on Run. Type in REGEDIT.EXE and click OK. Follow this path; ...
XP re- installed7/13/2006
  Q: I have a version of windows xp, i friend of mine by mistake tried to install another version of xp, ...
  A: The instructions below will wipe out the pending XP setup option.Please read carefully before ...
Lost file7/12/2006
  Q: I have a client running XP home. She has just begun using a phillips voice tracer for digital ...
  A: I am very sorry to read about all the trauma you are undergoing.However, do not be worried.There is ...
start up7/11/2006
  Q: I am using winxp Pro with sp2. Recently i am reinstalling the os, after the installation it prompt ...
  A: To get rid of the OS selection time-out.Go to Start then right click on "My Computer" then select ...
External Hard Drive7/11/2006
  Q: I just bought a usb 160GB external hard drive from ebay. My OS is WinXP. The hard drive model is ...
  A: There is some annoying drive revealing problem with USB hard-drives.It is a simple registry ...
could'nt find hidden file7/11/2006
  Q: .im using windows XP. I've hidden few of my files in My documents. How can i unhide them back?
  A: It would greatly appreciate if I knew what type of software you are using to hide your files.All the ...
run command has disappeared7/10/2006
  Q: Well,press the "Windows" and "R" keys on your keyboard in ascending order to bring up the RUN ...
  A: Your response sounded a bit rude and harsh as pertaining to the caps and sequence of question marks. ...
run command has disappeared7/10/2006
  Q: BUT neither option is there to tick in xp pro!!basically the "run"command prompt has disappeared ...
  A: Well,press the "Windows" and "R" keys on your keyboard in ascending order to bring up the RUN ...
Windows in Windows7/10/2006
  Q: At work, I use Windows XP Professional, Version 2002, with Service Pack 1 installed. I have two, ...
  A: Answer to 1stClick on Start then Run and type CMD and click OK.To print a list of files in a folder ...
Mapping vs. Network Places7/10/2006
  Q: I am wondering if there is any advantage or disadvantage to using mapping a network drive over just ...
  A: Since I am not so very well familiar with Drive Mapping I can only give one disadvantage though; ...
Outlook freezes..7/10/2006
  Q: rolfefox@gmail.com Outlook freezes.. hello, i have just loaded a new Avertec laaptop and Outlook ...
  A: The reason could be your emails being scanned by the security program installed on your pc.I figure ...
Winows XP rebooting constantly7/9/2006
  Q: On one of my machines Windows XP S/P 2 suddenly keeps on rebooting. It starts up normally and then, ...
  A: The most likely culprit of all times connected with this issue is over-heating.I suggest you open up ...
DEFAULTS7/9/2006
  Q: JayLe Is there anyway to change the default from My Documents\pictures to something of my own ...
  A: Unfortunately,the only way possible of permanently changing the default image saving folder is by ...
IE7/9/2006
  Q: Runnind winxp home, and the lastest ver. of IE when I go to mapquest - I get a tiny red "X" instead ...
  A: This could be an indication of security settings in IE.Open IE,click on Tools->Internet ...
emachine boot problem7/8/2006
  Q: unfortunatly the restore cd will not restore, it seems it is not recognizing the cd drive either.my ...
  A: You will need to set CD-ROM drive as first boot device in order for your CD to be detected so you ...
bin files7/7/2006
  Q: could you tell me what a bin file is and how i can open it and use it thanks ian
  A: In long terms,bin stands for binary.An image of a file that acts as a CD data ghost. To open a ...
Windows XP installation7/7/2006
  Q: is it possible to install the XP through DOS.still I have no OS on my machine and want to install XP ...
  A: I am referring you to this site for more info on installing an operating system via DOS; ...
configging msconfig7/5/2006
  Q: Every time I boot into windows, a pop up screen says "You have used the system configuration utility ...
  A: After restarting (and logging in to Windows), a window appears confirming that "You have used the ...
No Start Up and Shutdown Sound7/4/2006
  Q: I have a problem recently on my Windows XP Pro -DEll Laptop. 1. I encounter the OS unable to play ...
  A: Click on Start. Click on Control Panel. Search and double click on Sounds and Audio Devices. Check ...
sound drivers7/3/2006
  Q: I reinstalled WinXP on my friend's non-brand-name computer. There's no information on what audio ...
  A: It will be better and convenient if you unplugged the soundcard and check the model number inscribed ...
Slow Computer7/2/2006
  Q: I am now having with the computer being too slow for running one or two of my programs, in spite of ...
  A: To disable such items,do the following; Click on Start,then go to Run and type MSCONFIG.EXE then ...
ad blocking7/1/2006
  Q: I am reasonably computer savvy but....I can't find a way to turn off ad blocking. My emails have ...
  A: To make matters easier and more elaborative for you,I have this link for you; ...
Explorer.exe problem with CPU6/30/2006
  Q: I have a laptop running XP and for some reason, the explorer.exe program is always using 99% of the ...
  A: I suspect the problem to be bug-related or some kind of virus or spyware.It'd be great if you ...
Changing name after installation6/30/2006
  Q: My husband recently bought me a new laptop. At the computer store they configured Windows XP for ...
  A: I will try to make matters easier for you.In order for you to take ownership of My Documents ...
(1) SP2 will not install. (2) udate from Home to Pro??6/29/2006
  Q: I've removed the SP2 due to corrupting it. I have tried to DL it form updates, but it stops half way ...
  A: I have only one reliable advice.Install XP PRO freshly by restarting your computer with the disk.But ...
Seeing Bigger6/26/2006
  Q: I turned on my computer and suddenly everything was in a bigger size. Not the font of anything and ...
  A: Please re-install your video-card drivers.They should come in a CD-Pack along with the computer.If ...
Slow moving screen.6/25/2006
  Q: I have just had to re-install Windows XP Home, but now scrolling or moving the screen/page with the ...
  A: That's a display resolution not set.To rectify this; 1)Minimize all open windows and right click on ...
Delete Folder6/24/2006
  Q: I tried but it didn't work, thanks for your time anywayA few months ago I used the program DVD ...
  A: Sorry that did not work.I am reffering you to this link ...
Delete Folder6/24/2006
  Q: A few months ago I used the program DVD decrypter to extract a home movie on DVD from a friend to my ...
  A: Restart the computer in Safe Mode then delete the file from there.To go to Safe Mode; Restart ...
mapi326/24/2006
  Q: similar problem to what others have posted here: tried office 2007, didn't like it. Reinstalled ...
  A: Do this first and if it does not solve the problem,please get back to me. Close Outlook. Locate a ...
CD Drives not recognized by Windows XP6/23/2006
  Q: I will try tonight when I get home. I've never done a system restore, so forgive the questions. Do ...
  A: Using System Restore does not cause your system to loose any files.But Programs that were not ...
CD Drives not recognized by Windows XP6/22/2006
  Q: I have Windows XP Pro on my home PC, and I have recently had a problem with my CD drives. The ...
  A: I can only suggest you perform a SYSTEM RESTORE to bring back the computer to a day your drives were ...
Adding programs6/21/2006
  Q: This week Windows XP Pro was installed on my machine. The computer is a 2.67 gigahertz Intel ...
  A: I suggest you do the following; WARNING:Before you perform this,please be very careful while ...
computer crash6/21/2006
  Q: I came home from work today to a power outage. When the lights came back on, my computer needed to ...
  A: I presume your system boot record(by this I mean the instance to start-up from your hard-drive)has ...
Icons & Fonts got small6/20/2006
  Q: All of a sudden, for no reason I can think of, all of my desktop icons and all of my onscreen fonts ...
  A: There could be a change in screen resolution.You need to adjust that.By doing the following; ...
Windows XP won't shut down6/20/2006
  Q: My windows XP Pro all of a sudden will not shut down. From Start-shut down drop box, chosing shut ...
  A: I suspect your power options are altered,either through the registry or just by sheer ...
prefered networks6/20/2006
  Q: im using a wireless router and have been trying to broadcast with the network name(ssid) switched ...
  A: If that's the case,I advice you to enable SSID.There have been problems especially with XP Home,when ...
Windows Explorere search unavailable6/20/2006
  Q: Unfortunately, that key isn't there. There's a (Default) and one that says "NoDrive TypeAutoRun". ...
  A: The other thing that makes me think that F3 is not working is the F-Lock key.See if it is ...
Format Windows XP6/20/2006
  Q: I recently purchased an IBM T-30 laptop on E-bay. Being the idiot that I am, I did not know that it ...
  A: I am afraid to inform you that in order for your machine to be in a perfect working condition after ...
Windows Explorere search unavailable6/19/2006
  Q: I'm running Windows XP Professional, SP2. In Windows Explorer, I'm accustomed to pressing F3 and ...
  A: Go to Start and then Run and type REGEDIT.EXE and click on OK. Then follow this path; ...
Windows XP6/19/2006
  Q: I have Windows XP Professional installed on my computer. Would you please provide in the most ...
  A: The instructions below are easy as ABC.But first before I go further I wonder if you have any ...
prefered networks6/19/2006
  Q: im using a wireless router and have been trying to broadcast with the network name(ssid) switched ...
  A: I have a suggestion which might help.Please open Network Connections and right click on the Wireless ...
Folder Option > File Types6/18/2006
  Q: Sorry Man... I forget to say that I already had tried that... Needless to say it didn't work... ...
  A: My last and only suggestion is to run chkdsk.Right click on your C: drive and click on ...
keyboard functions6/18/2006
  Q: jay, thank you for your asssitance, but i fixed it. a friend of mine told me to depress the FN key ...
  A: FN stands for Function.It is a special key found on most notebooks and laptops.I have various images ...
XP pro6/17/2006
  Q: I have a copy of XP PRO. It will not install. I really do not think that it is recognizing the ...
  A: I suspect you have not assigned the CD-ROM drive to be the first boot device.You will need to do ...
Desktop Clock6/17/2006
  Q: g 10.49 Saturday 17/6/2006 it used to only display the time and not the date and i want it back ...
  A: Right click on the Taskbar then check that "Lock the Taskbar" is selected.If selected,unselect it ...
Popups and defragging problems6/16/2006
  Q: I have WindowXP, and I am having a problem opening up a popup on a website Quicktime will play, so I ...
  A: I advice you to perform a System Restore.To do that,go to Start-All Programs-Accessories-System ...
Background disappeared after spyware6/15/2006
  Q: I am running Windows XP Home Edition with Service Pack 2 and I recently was exposed to spyware. ...
  A: Open the Control Panel. Open Display Properties. Click the Desktop tab. Click the Customize ...
A problem with E and F drives6/15/2006
  Q: I got a problem with E and F drives. When I put a CD or DVD to the drives, the green light goes off ...
  A: There is a trick in the registry,please do the following; Start Registry Editor (Start, Run and ...
Formatting6/15/2006
  Q: When I want to print information from the web,instead of getting the full page, I lose about 1/4 to ...
  A: To resolve this issue, reset the margins to their default settings: 1)Start Internet Explorer. ...
dr watson6/15/2006
  Q: ! i double click My Computer then c (hard disc) but it is not opening and gets me back to my ...
  A: You need to run an error check and repair process on the C: drive.Go to My Computer then right click ...
xp pro not working well!!6/14/2006
  Q: i own a microsoft windows xp professional 2001. it turns on fine, but as soon as i turn it on it ...
  A: It's high time brought your computer to a state when it was running smoothly called System ...
networking xp6/14/2006
  Q: I have a laptop with windows xp home sp2 and a desktop with windows xp pro sp2. I am trying to ...
  A: There is a way around this conflict through the registry.Please do the following(if stuck,do not ...
Play DVDs6/14/2006
  Q: What software do I need to play DVDs on my XP home PC.?
  A: The most commonly used program is Power-DVD but you will need to purchase.However,the perfect one is ...
How do I wipe everything?6/14/2006
  Q: Maxtor 300 SATA II, 3GB, ASUS Motherboard, Dual CPU After 2 crashes and a new hard Drive and ...
  A: You require Windows XP CD-ROM.Follow the instructions below; 1)Start your computer from the ...
Orphans need you6/13/2006
  Q: please please help [the problem] I have corrupted around 200GB of files by trying to add another ...
  A: Before I attempt to answer this question.Could you please go to Control Panel and then ...
Language Change in XP6/13/2006
  Q: I have a notebook with German version of windows and a German keyboard and would like to change the ...
  A: I am very sorry but that's impossible.The only way out is by installing English XP version over the ...
Task manager re CPU%6/13/2006
  Q: Sorry Lenny but the task manager doesn't show an advance tab as you suggest can you explain this or ...
  A: Apologies,it should have been My Computer.Please do the following; Right click on My Computer and ...
Cannot start Oultook 2003 due to corrupt mapi32.dll6/12/2006
  Q: I have the same problem as Bill (see below). I tried the solution you provided him. Unfortunately, I ...
  A: There is only one possible solution.Do the following; 1)Quit Outlook. 2)Click Start, point to ...
Task manager re CPU%6/12/2006
  Q: I am using a PIII 850 with win XP Pro SP2 with a 160HD and plenty of space, with 512 memory I use my ...
  A: Your computer specs openly indicate the diverse amount of RAM except the slow CPU rate.We need to ...
task manager6/12/2006
  Q: --Hi JayLe, Sorry to bother you again, but I have one more question. How do I go about removing a ...
  A: Please do the following; Click on Start. Click on Run. Type msconfig.exe then press enter. Click on ...
Computer Optimization6/11/2006
  Q: "Computer Specs: Motherboard: Intel Pentium 4. 3.0GHz Socket-478. 800 FSB CPU Memory Support: PC ...
  A: 1)and(2)and(7)Partitioning a hard drive is like creating ghost sections of the drive in preparation ...
limewire6/11/2006
  Q: I downloaded Limewire on to my computer. I did everythign that i was spposed to. I have the icon on ...
  A: Were you able to install Limewire though? If you are running Norton Antivirus,look for the Internet ...
Windows XP Problems6/11/2006
  Q: I am trying to fix my daughter's HP Pavilion with Windows XP (home Edition with SP2), 256 MB RAM, & ...
  A: There are several causes for the lack of functionality in an optical drive.Either firmware(this is ...
Product key6/11/2006
  Q: The question was can I retrieve it from the cd It's never been installed.Is there any way I can ...
  A: Yes,it's still possible.But I am not completely sure.Insert the CD but close the auto-run window ...
problem with enabling internet firewall6/11/2006
  Q: I am talking about the internet connection firewall that comes with windows XP(pro). I think its a ...
  A: Please go to Control Panel,then "Add/Remove Programs" and uninstall "Windows XP Service Pack ...
Installing a printer driver6/10/2006
  Q: I had my hard drive cleaned a few months ago by HP. During that process I lost the printing ...
  A: Don't you be so heart-broken.The printer will be up and running in a flash!Please do the following; ...
Temp files6/10/2006
  Q: I can delete temp internet files OK but if I go to XP: docum&settings/emachine/localsettings/ ...
  A: You could automate this process by doing the following; 1)Open Internet Explorer. 2)Click on ...
startup display6/10/2006
  Q: I cant figure out how to make my startup taskbar display larger (the one at the bottom). If I go ...
  A: I am sorry about your poor vision.You can adjust the size of the Taskbar and the icons within by ...
Product key6/10/2006
  Q: Is there any way I can retrieve the product key for windows xp upgrade from the cd?
  A: Yes,there is a way.Technology has allowed as.Follow this link ...
can't see Outlook Express...6/8/2006
  Q: I am on XP Home. When I click on the O.E 6.0 icon, I am getting the internet properties.. ..... ...
  A: I believe you had either Office 2000 or Office 2003 uninstalled before you started getting this ...
CD/DVD problems6/8/2006
  Q: Followup To Question - I have a computer with a gb of ram, 25 gb hard drive and a amd processor ...
  A: Try to alter the jumpers on each drive. If that doesn't solve it,remove the CD-ROM drive and leave ...
xp w/n boot in any mode incl safe6/8/2006
  Q: Tried the xp repair but it still just reboots. Could this be a hardware problem, maybe my ...
  A: I believe so.No you will need to try and open up the PC(please do this at your own risk). Locate ...
Laptop LCD not recognised by Windows XP Pro6/8/2006
  Q: I have a new Dell XPS M1710 laptop with Windows XP Pro. On receiving it the LCD worked fine but the ...
  A: There is a possibility of your LCD inverter being dead.It needs a replacement.It is not a software ...
xp w/n boot in any mode incl safe6/8/2006
  Q: My computer was locking up all the time and I had a bunch of junk on the machine so I did a zero ...
  A: Have you changed the Boot Sequence in BIOS? If not,please do select CD-ROM drive as first boot ...
CD/DVD problems6/7/2006
  Q: I have a computer with a gb of ram, 25 gb hard drive and a amd processor rated at 1.2 gh. I ...
  A: Nero might have disabled the default Windows-XP auto burn utility.However,you can enable it by doing ...
Missing of icon(active windows) in the taskbar !!6/7/2006
  Q: i am having some troubel with my taskbar .. it doesn't show icons of the application i am running. I ...
  A: Minimize all open windows. Right click on taskbar. Select Properties. Then check "Lock the taskbar" ...
Windows XP scroll problem6/6/2006
  Q: My question is in regards to my Certified Data PC. I'm not certain as to the specifications of the ...
  A: This is a problem caused by a loss of graphic card drivers.It is a sign of missing video card ...
IE6/6/2006
  Q: When I try to save home page in IE it always comes bacl to a blank page called "about blank" I have ...
  A: Your comnputer is infected with a kind of spyware known as a "browser hijacker". Do the following ...
XP and the logon-logoff problem6/6/2006
  Q: I recently upgraded to XP, working this morning all was fine, installed a few more programs, pretty ...
  A: How are you once again.I am sorry you couldn't make it past the log-on screen.This time,please try ...
Saving everything to a new hard drive6/6/2006
  Q: I have installed a second hard drive on my computer I want to set it up so that the OS and the ...
  A: You will need Norton Ghost to perform hard-drive imaging/cloning.Forget about X-Setup.Disconnect ...
Wordpad Question6/5/2006
  Q: I already asked Lorry this question, but was referred to you: This has happened twice. My wife has ...
  A: I presume you have Microsoft Word installed in your computer.If so,please do the following; 1)On ...
computer hangs at startup6/5/2006
  Q: We have a problem with starting up our computer. We can open up in safe mode but not the full ...
  A: This is a minor system corruption of the boot.ini file responsible for XP start-up.To rectify ...
wireless internet6/4/2006
  Q: I have a dell pc running windows xp service pack 1. I have just moved into a new house that has ...
  A: I would ask you to try this for a start,if that doesn't work then please I would like you to tell me ...
Password Protection6/4/2006
  Q: My 11 yr old nephew has set up a user profile for himself and his brother on his computer. He is the ...
  A: There is a way around this.Please restart the pc whilst holding down F8 or keep striking it until ...
Using an existing data base address book to merge for labels..6/3/2006
  Q: JayLe- I want to use an existing Address Book which had been on an old hard drive which was ...
  A: The list is definitely empty and non-existant now since it has not been saved in its right/original ...
Installing XP6/2/2006
  Q: I have an older Compaq Presirio with 98SE on it. I wish to install XP on it. The laptop has 128RAM. ...
  A: You require Windows XP CD-ROM.Follow the instructions below; 1)Start your computer from the Windows ...
Folder Shortcuts6/1/2006
  Q: How do I make a shortcut for a folder act like an actual folder? To be more specific: I'd like to ...
  A: Note that the folder "My Videos" already exists within the "My Documents" folder.Most probably the ...
IE 6 browser problems5/30/2006
  Q: Whenever I click on certain websites my IE6 mysteriously closes. There are no error messages at all, ...
  A: Please try to uninstall all java instances from the system by going to Add/Remove Programs.If that ...
Adminstrator acc is guest status5/30/2006
  Q: I have recently bought a new laptop and followed the windows xp home first time use setup menu. On ...
  A: DO NOT use the Userpasswords2 applet to add or modify users in Windows XP Home Edition. This tool is ...
Plug n Play5/30/2006
  Q: For some reason, my XP Pro machine refuses to recognize some of my plug and play external drives. ...
  A: There are several possibilities for the failure; 1)Port disabled Correction:Verify port is working ...
scan results5/30/2006
  Q: O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:Program FilesIntelIntel ...
  A: I have gone through the log and I see no hindrance or suspicious programs.But I have got a very deep ...
internet on laptop5/29/2006
  Q: After I successfully enter the internet, I am suddenly kicked out. How can I fix this? My computer ...
  A: It would be easier for me to assist if you explained what exactly happens when you try to access the ...
MSN Remote assistance5/28/2006
  Q: My friend and I have been playing about with MSN remote assistance. When he invites me I can take ...
  A: I really do not have much to say but I find this link worth of knowledge.Maybe your friends has some ...
Trying to recover my files5/28/2006
  Q: I have a Dell Inspiron 5100. Recently it became infected with a virus that was detected by McAfee as ...
  A: Sorry to hear this but if you look up and about on the net,you will be able to find File Recovery ...
Microsoft Office - Outlook5/28/2006
  Q: It works fine now after removing MPT, I had not used MPT anyway since it was not working with my ...
  A: Please follow the prompts to disable Instant Messaging in Outlook; To disable Instant Messaging in ...
I have a question about reformating5/27/2006
  Q: I need help with my Windows Xp. It's been restarting itself automatically so I told by a friend to ...
  A: To cut a long story short,I am referring you to this link ...
What is WKCALREM.LNK in the start menue5/27/2006
  Q: This WKCALREM.LNK has started to appear in the startup menue. It is being blocked by spyware each ...
  A: This is part of a Microsoft Works Suite program.This is the Calendar Reminders option that comes ...
Microsoft Office - Outlook5/26/2006
  Q: I cannot start Outlook. It gives me this message "Cannot start Microsoft Office Outlook, MAPI32.dll ...
  A: The only solution is to trick the system into thinking that the corrupt file is actually there by ...
Windows will not reboot5/26/2006
  Q: While using my computer, it suddenly shut down unexpectadly. I assumed this was merely from ...
  A: You will require Windows XP CD-ROM to run the repair process. MUP.sys - Multiple UNC provider ...
Windows XP Pro log on problem5/26/2006
  Q: My computer suddenly logs off of the desktop as soon as I log onto my account from the Welcome menu. ...
  A: You will require a Windows XP CD-ROM toperform the recovery/repair process. Instructions: 1)Insert ...
Saving to a CD-RW5/26/2006
  Q: I made a powerpoint presentation which is just under 11 MB in size, so I can't save it to a floppy. ...
  A: Unfortunately,you will not be able to burn anything onto a D: drive through drag n drop if the ...
HDD unallocated5/26/2006
  Q: Xp Pro. When trying to put fresh Xp on new OS-HDD C:\, I accidently included my DATA-HDD D:\ in the ...
  A: You might need to open up your computer to access the hard-drives.Disconnect the primary C: hdd and ...
windows xp home5/26/2006
  Q: This is a computer problem. The other day my Diskeeper Ddfrag program quit on me with the ...
  A: Your HDD is corrupt.It needs repair.To do that,you will require to have a Windows XP start-up ...
XP and other - how to find hidden files and folders5/25/2006
  Q: Subject: XP and other - hot to find hidden files and folders Question Mr. Mike Provenzano please ...
  A: I apologize but the last advice in mind that I would give in order to find your files is by ...
Webcam/usb problem5/24/2006
  Q: i have all the software installed but yet my webcam program keeps telling me to connect the camera ...
  A: Uninstall the software and unplug the webcam.Restart computer and plug the webcam.The computer will ...
XP SP2 cannot reboot5/23/2006
  Q: About 2 reboot After I have been updating drivers for my sound blaster live using mistakingly a ...
  A: There is probably some sort of corruption in the file necessary for XP initiation.I am recommending ...
password5/22/2006
  Q: I have just been given a computer running on XP Pro. The previous owner claims not to remember his ...
  A: I am assuming that this computer's Guest Account is disabled.If so,then please follow this link ...
How to provide more virtual memory?5/22/2006
  Q: I have installed a companion disk that came with a book. It is more like an information disk than a ...
  A: To increase virtual memory,please do the following; 1)Right-click on My Computer, then left-click ...
XP and other - hot to find hidden files and folders5/22/2006
  Q: Mr. Mike Provenzano please tell me how I can search hidden files and folder in windows XP Pro and ...
  A: Windows XP 1)Right Click Start. 2)Select Explore 3)Select the Tools menu and click Folder Options. ...
windows xp5/20/2006
  Q: is it possible to install/dual boot english windows xp and another language windows xp? i cant find ...
  A: The answer is YES sk.It is very possible to do so.You will need to have an extra partition or extra ...
Problem with Briefcase5/20/2006
  Q: I shuttle files and folders between my computer at work and the one at home on a 1 Gb flash drive. I ...
  A: It seems to me that the real files might have been deleted since you needed to unplug your ...
minimising5/20/2006
  Q: I have spoken to one of the other experts about this matter and the problem remains the same. He ...
  A: There seems to be some corruption in your taskbar configuration.However,do not feel shocked because ...
"RUNTIME ERROR"5/20/2006
  Q: I'm using Windows Professional XP. When I use Window Explor, ocassionally there will be a small ...
  A: To get rid of this annoying thing; Open Internet Explorer. Click on Tools,then Internet Options. ...
Configuring Keyboard Buttons5/16/2006
  Q: I am running Windows XP Home Edition which tells me: "You Have not Configured This Button. A ...
  A: Unfortunately,I dont think the tab exists in any keyboard properties anymore.However, it might still ...
Your answer to my USB/XP Pro question.5/15/2006
  Q: You answered that I need to run the drivers where on the disc that did NOT come with either one of ...
  A: As to my understanding,I tend to think that you have a hardware issue.Yes,Windows XP has the plug ...
install hard drive5/14/2006
  Q: i have a problem in instlling my hard drive..i just bought maxtor diamond plus 9 80GB SATA / 150 ...
  A: I am sorry but I don't think I can understand your question.Could you please repeat it?What I would ...
USB 2.0 not recognized by XP pro5/13/2006
  Q: I got a USB 2.0 reader for my Dell, XP Pro OS. It shows in the device manager as being a disk ...
  A: You are required to install its drivers(available on the CD that came with it) on the computer.Easy ...
Internet Explorer5/12/2006
  Q: Followup To Question - Hi I am using WinXP and Internet Explorer 6 While using internet Explorer I ...
  A: Now that you have made it this far,do the following; Note:Both methods below require that the ...
Internet Explorer5/11/2006
  Q: I am using WinXP and Internet Explorer 6 While using internet Explorer I keep getting the "The page ...
  A: You could do a system error check and repair by doing the following; 1)Open "My Computer". 2)Right ...
Uninstalled Modem5/10/2006
  Q: I have a computer that has a on board modem. I formatted my hard drive and installed Widows XP Pro. ...
  A: 1)Go to Control panel then open Add Hardware. 2)Click Next to start auto-detection. 3)Check "Yes,I ...
remote desktop5/9/2006
  Q: Do you know if there's a way that I can use remote desktop to connect from my PC at work to my PC at ...
  A: There are many options.The default is by using XP remote desktop connection.To set it up; 1-On your ...
Internet problems5/9/2006
  Q: I downloaded Mozilla... but now that I changed the network setup, it wants to dial up, so I can't ...
  A: Open Internet Explorer. Click on Tools. Then Internet Options. Then Connections tab. Check "Never ...
Internet problems5/9/2006
  Q: Jay... That didn't work! Still the same problems! ny other ideas? Thanx, KathyHi Jay, Sorry about ...
  A: What anti-virus program have you got installed?Do you have any other browser apart from Internet ...
Internet problems5/9/2006
  Q: Sorry about that! I'm connecting through verizon DSL. We have a router - three computers connected ...
  A: Wonderful information.Now before we go further,I think it's high time you made yourself a cuppa as ...
LISTEN ONLINE RADIO USING WINDOW MEDIA PLAYER 95/9/2006
  Q: I cannot listen/connect to any online radio with my Window Media Player 9 in my Window Professional ...
  A: If you are very sure you did perform the network protocol settings to no avail then I believe it'd ...
Internet problems5/8/2006
  Q: I am having many problems concerning my internet. I cannot purchase anything on line, cannot open my ...
  A: I believe it'd be easier for me to assist if you told me how you are connected to the net.Are you on ...
Toshiba Laptop Win XP Error5/8/2006
  Q: System boots up and see all icons but when try to work on anything lose the whole window and states ...
  A: You have a problem with your wireless LAN card connected/installed in your laptop.This error message ...
Accessing files5/7/2006
  Q: I would like to ask about accessing files from my user account folder. Here's the story. I used to ...
  A: Go to your brother's/Administrator's account.Click on Start,Run and then type CONTROL ...
Additional Info5/7/2006
  Q: I just noticed, the background is normal on the other computer users, only my settings have the ...
  A: 1. got to control panel 2. go to display icon 3. go to desktop tab 4. go to customize desktop ...
Additional Info5/7/2006
  Q: I just noticed, the background is normal on the other computer users, only my settings have the ...
  A: Before you do anything else,you need to disable SYSTEM RESTORE.To do that right click on MY COMPUTER ...
Background Problem5/7/2006
  Q: +Hi JayLe, I had some spyware or something that got on my computer, and was hoping you could help ...
  A: Before you do anything else,you need to disable SYSTEM RESTORE.To do that right click on MY COMPUTER ...
Background Problem5/6/2006
  Q: I had some spyware or something that got on my computer, and was hoping you could help me. The ...
  A: First,you will need to start your computer in Safe Mode.Change the background,then re-run ...
CHINESE LANGUAGE IN XP5/5/2006
  Q: I'm using Window Professional XP (2002). Under Regional Languages in Control Panel, all the ...
  A: The i386 file is still in the Cd.All you have to do is when you are prompted for the CD.Do not check ...
XP problems5/5/2006
  Q: My PC y running to slow and I think that I have a virus, or how can I fix windows XP How can I erase ...
  A: Sounds like the problem is too complicated for you.One word of advice though,take your computer to ...
Formatting second hard drive using xp5/4/2006
  Q: i decided to reformat my second hard drive (western digital) because originally i had 98 and set it ...
  A: You can never format a drive whilst in use.You need to have a Windows XP CD and boot your computer ...
clock5/3/2006
  Q: I have 6 computers (Yeah, I'm a geek!) I noticed that on every one that I upgraded to XP that the ...
  A: Whilst upgrading,you should be given an option to adjust the clock and the time zone.To adjust the ...
Administrator Account5/2/2006
  Q: I run Window XP Home edition as sole user. By stupidly fiddling with my welcome page and user ...
  A: This time,access your limited account and then click on Start-Run and type control ...
Problem in Downloading5/2/2006
  Q: Sorry for taking your time. My problem is in downloadin dancers of "microsoft plus digital media ...
  A: I cannot figure out what you are trying to imply by the word 'dancers'? Unfortunately,since you are ...
Administrator Account5/1/2006
  Q: I run Window XP Home edition as sole user. By stupidly fiddling with my welcome page and user ...
  A: It is impossible to delete an Administrator's account.It is hidden by default.There is an ...
WordProcessing5/1/2006
  Q: I just got a new machine with Windows XP Pro pre- installed. Have many small documents from my old ...
  A: This is generally a problem of XP service pack 2 not being able to convert the wordpad format into ...
format4/30/2006
  Q: well, it's kind of a long story, full of troubles since this morning - First I added from Power ...
  A: Now things are getting abit complicated as you will need to try another method of getting around ...
Programs at Startup4/30/2006
  Q: I run Windows XP, Home Edition, Version 2002, Service Pack 1 (it says so in My Computer, Properties, ...
  A: Very easy to do that.Do this for me; Click on Start. Click on Run. Type MSCONFIG then press Enter. ...
microsoft hell?4/30/2006
  Q: Jayle-save me! I recently installed xp on a laptop (actually tried twice). They say you must ...
  A: Don't you die on me.I will try my best to save you from this disaster but I am afraid this style ...
lap top display appearance and size of text on screen4/30/2006
  Q: I get allergy eyes so sometime the lap top screen is harder to see. So I went to Control Panel ...
  A: You will need to do the following for it to work; Option 1(Setting font size in Internet Explorer) ...
Remember password on this computer4/28/2006
  Q: I accidently clicked to confirm the "remember password on this machine" in Internet Explorer in ...
  A: Open Internet Explorer Click on Tools Click on Internet Options Click on Content tab Click on ...
Windows XP validation4/28/2006
  Q: I did what you suggested and downloaded the link which let me input my license code. However, ...
  A: The other way of updating/validating/changing XP product key is through the Registry.Please follow ...
format4/28/2006
  Q: well, it's kind of a long story, full of troubles since this morning - First I added from Power ...
  A: What you are missing(known as NTLDR or New Technology Loader)is a file neccessary for loading an ...
Show Desktop4/28/2006
  Q: I have tried the usual ways to get Show Desktop to work such as: [Shell] Command=2 ...
  A: Just to confirm....did you save the above command as Show Desktop.scf in this folder c:\Documents ...
Criticle Error Win Xp Pro4/28/2006
  Q: Old Packard-Bell computer P600 processor, 13Gbyte hard drive, 256Mbyte memory. Has always and still ...
  A: I am afraid to tell you that unfortunately,every instance of Internet Explorer repair require that ...
mail merge address list to labels from Excel4/27/2006
  Q: I have read the merge wizard a hundred times in trying to get my address list in Excel to print to ...
  A: I am so sorry but what you are asking is out my expertise.All the same I have managed to find you ...
Windows XP validation4/26/2006
  Q: I have a question for you. I have a Dell system that I bought in February of 2002. It came with ...
  A: To seems like the new valid key hasn't been entered. To make matters easier for you and to save ...
shutting down4/26/2006
  Q: i have a pentium 3 computer,with windows xp,i have a virus scanner on it,and spyware also,my ...
  A: This is normally a problem with graphic cards.It's drivers are either corrupt or the card itself is ...
Internet4/25/2006
  Q: I use dial up connection to connect to the Internet. I had installed Zone Alarm and after I ...
  A: I believe some ghost Zone Alarm files are still present in your system hence its inability to open ...
Reformatting Hard Drive4/24/2006
  Q: I would like to reformat my hard drive with my windows XP CD. Is there any advise/sites/ or step by ...
  A: Firstly,you need to reboot your Pc and as soon as you hear the beep,press and hold down DELETE ...
System Distribution Service 2.04/24/2006
  Q: What is System Distribution Service 2.0? Every few days my Windows XP desktop goes beserk. The icons ...
  A: That is an embedded vitual private network update base for Microsoft Updates that comes with SErvice ...
Windows XP; copy file4/23/2006
  Q: -I completed the defragmentation and a diskcheck and the problems still exists. I notice that it ...
  A: Restart computer in Safe Mode(done by holding down F2 after the beep). Select Safe Mode and let pc ...
Adress window4/23/2006
  Q: I am able to put an address in address window in my toolbar, but when I hit go, nothing happens. If ...
  A: I guess you meant to ask "I am unable to..." You need to do the following in order to reset ...
Dissapearance of desktop folders!4/23/2006
  Q: I use windows xp and suddenly today when i logged into my account on my desktop there was nothing ...
  A: I need to ask something in order to understand you better. Have you recently formatted your ...
registry4/22/2006
  Q: Its just an general question but ive got an xp home pc quite high specs wich i bought over from an ...
  A: By cleaning the registry means running a registry check and getting rid of invalid or dead ...
Windows XP; copy file4/22/2006
  Q: After I highlight a file to be copied to another folder, I click copy and the system hourglass ...
  A: I believe your PC is fully filled with scattered data hence it's slowness and inability to sort file ...
"not responding" - virus problem?4/22/2006
  Q: In Windows XP pro, when opening any dialog box to change a folder (i. e. Save as, add a picture to a ...
  A: You need to run Windows XP pro repair for a start to see if it's corrupt file inhibiting ...
faxing in xp4/20/2006
  Q: I am trying to get my Brother MFC 9700 multi-function printer-fax-copier-scanner software installed ...
  A: ....Roger Van), It's kinda hard for auotsearch to get these files off the Windows XP disk.But I ...
MS updates4/20/2006
  Q: actuay by cpu i mean computer. i have a windows XP home edition computer. my computer works fine ...
  A: You may try to repair XP by doing the following.(You will need to have an XP cd with you though) ...
how to receive attachments thru notepad4/20/2006
  Q: I have a compaq computer that is almost 2 yrs. old. When I receive attachments thru my outlook ...
  A: Are you by any chance using any anti-spam software?If yes,I suggest you check the settings i.e junk ...
xp pro keeps restarting4/20/2006
  Q: Answer - Hello Mark, I believe some system files are corrupt or some virus has infected your ...
  A: Welcome back ! I can feel your PC pain.It's pretty annoying having it restarting all the time.It's ...
PC restarts while booting4/20/2006
  Q: my PC is quite old. and it could be the power supply as you had suggested. should i go ahead and ...
  A: Well,my suggestion would be for you to take it to your nearest PC repair shop,have the confirmation ...
MS updates4/19/2006
  Q: i have a windows XP home edition cpu. MS update install three updates to my cpu [KB911562 KB912812 ...
  A: One thing before I proceed;By CPU,are you refering to your hard-drive? Because if it was a CPU ...
Backgrounds?4/19/2006
  Q: Lenny, You helped me out recently and I was so delighted with your prompt response that I decided ...
  A: Hey Jimmy, How have u been?Well,it seems like the culprit is staying in your computer under another ...
Backgrounds?4/18/2006
  Q: Lenny, You helped me out recently and I was so delighted with your prompt response that I decided ...
  A: I appreciate your comment.Jimmy,you will need to uninstall this screensaver thingy.To do that; 1-Go ...
Bootdisk floppy with NTFS4/17/2006
  Q: I am having trouble creating a boot floppy disk, in NTFS with dos. Could you please help me ...
  A: I am sorry but you gotta third-party software that let you create one by copying all the files to a ...
formatting4/16/2006
  Q: I want to format my the D drive(my computer, left click on D drive ), my secondary drive. After I ...
  A: Your disk won't accept the bypass because of it being a slave drive.The easiest and safest way of ...
Registry deletion help?4/16/2006
  Q: Hey JayLe, how are you? I have HijackThis on my PC. I've had it on my laptop and I used it often, ...
  A: Your system looks OK to me..............no nitty-gritty suspicious programs except some orphaned ...
music downloading problems4/16/2006
  Q: first of all thank you for listening to my problems and secondly i am not very clued up when it ...
  A: Seems like the uninstall file is corrupt.OK,we need to get rid of this annoying program.There are 2 ...
bypass password?4/16/2006
  Q: i have just received a pc from my boss with windows xp pro. he cant remember his password. we have ...
  A: Before I continue,have you tried restarting your computer in Safe Mode and see if the Guest Account ...
System Restore Points4/12/2006
  Q: JayLe I am running Win XP Pro SP2 and have not too sure problem my restore points only go back to ...
  A: The default limit for system restore setting is 12%.That is 50mb of your drive. About your ...
password4/12/2006
  Q: Whenver my computer is not on for say, 10 minutes and I am back, it will ask me for Windows password ...
  A: To disable this,do the following, 1)Minimize all open windows. 2)Right click your mouse on any ...
Sounds4/12/2006
  Q: Followup To Question -As you know, there are various sounds to indicate certain things that are ...
  A: Hey Jimmy, God...I see you got a whole supermarket shopping list here....LOL I tend to think that ...
Windows XP / ATI Radeon (ati2dvag.dll) problem4/11/2006
  Q: I have an Asus W3H00V (which came with the Mobility Radeon X600) that I use for word processing, ...
  A: Here is the solution to your indefinite loop problem.I hope it works for you. Right click on My ...
Memory + Video Card4/11/2006
  Q: JayLe? How are you? As I have asked in Yahoo, I want to make sure why my computer which uses ...
  A: The long beep plus 3 short one indicate that you've probably just added memory to the motherboard ...
Task bar processes- too many items!4/11/2006
  Q: Can you please tell me just exactly what is NEEDED on the taskbar processes? I leave my computer on ...
  A: You cannot delete the processes,it's like disassembling your gas tank then hoping to drive your car ...
hi , am back again , ;) i...4/11/2006
  Q: am back again , ;) i have sspend a considerable amount of time in trying to recover my files , i ...
  A: Salaam Shakeel, I'd suggest you get PARAGON DRIVE BACK-UP.That's what in my vocabulary of system ...
Sounds4/11/2006
  Q: As you know, there are various sounds to indicate certain things that are going on with the ...
  A: 1)Go to Start, 2)Click on Control Panel 3)Open Sounds and Audio Devices 4)Click on Sounds tab You ...
Memory + Video Card4/10/2006
  Q: JayLe? How are you? As I have asked in Yahoo, I want to make sure why my computer which uses ...
  A: To answer your question regarding error beep,I would need you to tell me what type of beep sound ...
file4/10/2006
  Q: daa extension.is it possible that if i burn the file to cd that it will then open from the cd.i ...
  A: ..LOL, DAA is a format for an image file, which supports some advanced features, such as ...
Windows Cleaner4/10/2006
  Q: Hi, As you know there are several programs that are being used for cleaning up the unnecessary ...
  A: I have recommended several programs for you below.They are all free and reliable.Click on each link ...
Orphaned file recovery4/9/2006
  Q: A large amount of my mp3 files have stopped working as the 'link cannot be found'. I think these ...
  A: Alex, How was your day?Terrible,I know because your files won't open.Don't worry lets see where the ...
Java4/9/2006
  Q: When I go into a card site,it says my computer doesn't support java. How do I download java so I ...
  A: Yes,Doe it is very,very,very,very,very safe to download Java.It's a crucial part of a computer ...
selecting to print4/9/2006
  Q: .I am using windows xp. I would like to know how I can select and highlight different parts of a ...
  A: I am not sure exactly what you are referring to but the easiest way to custom select sections of a ...
Run-time Error '91' AT START UP!4/9/2006
  Q: In my house i have 2 computers. The one that I am on now is obviously fine becuase it actually lets ...
  A: You will need to perform the following in order to get rid of that self-installed program ...
GoBack Xp Clash4/8/2006
  Q: ------------------------- Thanks for the quick reply. I did a search and found this. As I am not too ...
  A: Hey Buddy, Your pc is totally confused.This is a corrupt win XP installation error.To get your way ...
GoBack Xp Clash4/8/2006
  Q: I have experienced a problem which I am told is caused by GoBack from symantic. I have used this s/w ...
  A: This is probably a problem of software corruption.To undo and get yourself back to an error-free XP ...
big problems after changing from OE to Outlook4/7/2006
  Q: Dell Dimension 4600, Intel P4, running XP Home version 2002 SP2. I just dowloaded the easy sync ...
  A: Firstly I need to let you know that I haven't tried using the software that I referred you to. ...
access to the documents and settings folder denied4/7/2006
  Q: but am really unlucky .. i never set an administrator password, i though it would b blank , but it ...
  A: Good to hear you were able to try out this process on your D: partition.Regarding your Administrator ...
access to the documents and settings folder denied4/7/2006
  Q: (using win xp pro) wen i started my pc, it failed , ( file system in "win/sys/config/" corupt. ...
  A: This happens when you have a corrupt registry.Run the following to restore your C: partition.You ...
listing windows explorer files4/5/2006
  Q: Followup To Question -Is there any way to form a list of my files in windows explorer so that I can ...
  A: I presume you have gone through hardship trying to sort this thing out.I have another alternative ...
Windows XP start up screen4/5/2006
  Q: The idea worked, but now instead of geting blue welcome screen, I get a screen asking me to enter ...
  A: Nice work,buddy.Now to make matters easier for you and get rid of that nasty welcome screen user ...
RE0installing icons4/5/2006
  Q: I have a fairly new dell laptop that uses WXP. The Icon clean up wizzard came up, and instead of ...
  A: You don't have to worry about your deleted icons as you can recover them by simply clicking on ...
Device Renaming4/4/2006
  Q: It was a good effort, but no go. My camera doesn't require a CD or anythin', it's just plug and ...
  A: Follow this path to uninstall your camera Start-Run-type regedit.exe-Hit Enter-Click to expand ...
listing windows explorer files4/4/2006
  Q: Is there any way to form a list of my files in windows explorer so that I can print it. My only ...
  A: To do that,you will need to use DOS.But to make matters easier for you,please go here ...
applications problem4/4/2006
  Q: Since one month ago, most of .exe files are automatically closed after less than a second after ...
  A: This is very unusual, and definitely sounds like virus/trojan activity. Basically since viruses ...
Windows XP start up screen4/4/2006
  Q: You see I wanted to know if it was possible for me to remove the Windows XP blue background start up ...
  A: Sorry but you must have mis-informed me regarding your computer problem.From your second ...
Device Renaming4/4/2006
  Q: All right, so, a while ago, I plugged my digital camera into my USB hub and rename the device to the ...
  A: Your device is experiencing ghost device conflict.I mean like it's trying to register itself a ...
Saving a text file4/1/2006
  Q: I have saved a 4 page text file on a CD. But it was accidently saved as a JPEG. I put it back ...
  A: I forgot to mention to you that after renaming your file.Right click on it,then scroll and click on ...
Computer settings, microphone.4/1/2006
  Q: I have a Dell Dimension 3000, running XP Home Ed. I normally use Skype successfully. At sometime I ...
  A: The only way that will enable you restore and fix your audio problem is by performing a SYSTEM ...
missing files on XP4/1/2006
  Q: I have been having a problem with my computer freezing up.The mouse sometimes will strike over an ...
  A: From your email, I can see you being stuck in the middle of a very resistant storm.You are trying to ...
blank windows3/31/2006
  Q: I hope you can help me. My computer was running Win ME very poorly so I got WinXP and more memory. ...
  A: In actual fact Bob, Windows ME has always left an injury scar after being upgraded to XP.The scars ...
Desktop3/30/2006
  Q: I downloaded a .exe file to the desktop but when I tried to delete it the OS produced the error ...
  A: This a common error that occurs when the actual process of a program is running.To end the ...
Want to dual boot by adding 98 to existing xp3/30/2006
  Q: I just purchased a used Dell Optiplex GX260. It came with a fresh install of XP. I changed out the ...
  A: The reason why you are being asked to install 98 through DOS mode is because XP would not allow an ...
Windows XP Pro lock up3/30/2006
  Q: I am running windows XP Pro on an HP Pavillion with 512 MB ram and 800 mhz processor. My windows ...
  A: Your problem sounds like your PC has been infected with malignant spyware/malware of some kind that ...
Installation3/30/2006
  Q: I got a SONY VAIO laptop with windows 2000. I was wondering if I could install XP without wiping out ...
  A: I have good news for you.Yes, it's very much possible to install XP over 2000.This is called ...
copying word files to cd-r3/29/2006
  Q: I have tried to copy word files to a cd-r using windows xp 2002 but am having problems. I drag a ...
  A: For a moment, I think your question is a bit confusing.Could you please emphasize on exactly what ...

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I can answer most questions based on the Windows XP environment.Issues connected with troubleshooting,basic to advanced installation, networking, security,hard-drive maintenance i.e. formatting, mapping, data recovery and upgrading.I am ready to assist Windows XP newbies integrate in the XP environment. Again... I prefer to strictly respond to Windows XP questions and NOT to gadget related. I will not respond to keygen finders related queries, password resets and etcetera. Visit the link below for my Windows 7 assistance page below: http://www.allexperts.com/ep/3996-120429/7-Windows/Lenny.htm

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