AllExperts > Windows XP 
Search      
Windows XP
Volunteer
Answers to thousands of questions
 Home · More Windows XP Questions · Question Library  · Free Encyclopedia ·
More Windows XP Answers
Question Library

Ask a question about Windows XP
Volunteer
Experts of the Month
Expert Login

Awards

About Us
Tell friends
Link to Us
Disclaimer

 
 
 
About Lenny
(Top Expert on this page)

Expertise
NB:I do not accept PRIVATE QUESTIONS I can answer most questions based on the Windows XP environment.Issues connected with troubleshooting,basic to advanced installation, networking, security,hard-drive maintenance i.e. formatting, mapping, data recovery and upgrading.I am ready to assist Windows XP newbies integrate in the XP environment. Again...I prefer to strictly respond to Windows XP questions and NOT any related to gadgets.

Experience
I can answer most questions based on the Windows XP environment.Issues connected with troubleshooting,basic to advanced installation, networking, security,hard-drive maintenance i.e. formatting, mapping, data recovery and upgrading.I am ready to assist Windows XP newbies integrate in the XP environment.

Education/Credentials
Self-Taught IT skills

   

You are here:  Experts > Computing/Technology > Focus on Windows > Windows XP

Questions Answered By Expert  Lenny 
In Category  Windows XP

SubjectDate Asked

Recycle Bin not working11/13/2009
  Q: The recycle bin appears to be stopped working. It appears to be continually empty? How do I ...
  A: Please confirm the default settings of the bin by doing the following: -Right click on Recycle Bin ...
Control panel not seen11/11/2009
  Q: am a newbie in this OS. Recently due to Virus problem I got my system formatted and XP SP2 ...
  A: -Click Start > Run. Type MMC and then click OK. -Click Console and then click Add/remove Snap-in. ...
Paint question11/3/2009
  Q: [My Dell computer runs on Windows Vista but I think Paint is the same as it is in XP.] I'm an ...
  A: -Open Paint, -Click on New and zoom out the whiteboard all over the screen by holding down your ...
reinstall xp operating system11/2/2009
  Q: I have never fully grasped 'backing up' although I have used it. I need to fdisk my hard drive and ...
  A: Unfortunately, programs and MS updates can never be backed up as they temporarily reside in the ...
UNMOUNTABLE_BOOT_VOLUME11/1/2009
  Q: When I rebooted the I had the below error message. UNMOUNTABLE_BOOT_VOLUME I read ...
  A: Possibilities of registry corruption might have caused this but not a big deal to sort out. But as ...
theme restetting10/31/2009
  Q: I was having some problems other than this. Computer freezing, acting strange. Did scans for virus ...
  A: The registry entry responsible for the windows themes in your drive seems to be confused or rather a ...
windows xp10/29/2009
  Q: deskto icons disappeared, will not add new shortcuts to replace them
  A: -Please right-click anywhere on DESKTOP -Highlight on "Arrange Icons By" -Cross over to the right ...
windows system 3210/29/2009
  Q: it must be nice to be self taught, and to help everyone who needs your service. I have a Toshiba lap ...
  A: Please open Internet Explorer Then copy and paste the link below on the address bar of the Internet ...
windows system 3210/29/2009
  Q: it must be nice to be self taught, and to help everyone who needs your service. I have a Toshiba lap ...
  A: You might have followed a wrong path as the program I expected you to download is not ...
windows system 3210/29/2009
  Q: it must be nice to be self taught, and to help everyone who needs your service. I have a Toshiba lap ...
  A: No such system file exists in windows but rather an infection in disguise. Click on he link below to ...
File creation date changes when file copied10/26/2009
  Q: I'm a fellow Expert on this site, but not on computers in general. So I am writing this XP-related ...
  A: Many apologies for many a whilst taken in response to your highly regarded query. Unfortunately, ...
Vista Problem10/23/2009
  Q: I bought a new Toshiba satellite Laptop on Dec 2008. My warranty is expired now. This Toshiba came ...
  A: Many new technology system disable the ability to downgrade Operating System in the BIOS. Here's how ...
Disk Defragmenter Problems10/21/2009
  Q: hope you are well. I am a Windows XP Professional user and my computer is an Intel Pentium 4 (2.53 ...
  A: Open "My Documents" and click on Tools Scroll to and click on Folder Options Click on View tab and ...
XP Safe Mode Problems10/21/2009
  Q: I want to keep my laptop in safe mode for a day, as I am de-archiving some .arc archives, which are ...
  A: Note:Few executables and DLLs run in Safe Mode as the system is required to use less CPU resources ...
installing new hard drive10/21/2009
  Q: The USB ports on my pc stopped working and couldnt load windows xp. As I had a new 320 HD spare I ...
  A: Note:Drivers are files permanently installed onto a hard-drive and therefore cannot be transferred ...
UPDATES AFTER REINSTALL10/7/2009
  Q: ..hope you can help. here's my system info: i'm running xp home version 2002--with service pack 1. ...
  A: Click on the link below to select Windows XP Home SP3, ...
Using a Hard Drive dock?10/3/2009
  Q: I've recently noticed hard drive docks appearing on the market, both for IDE and SATA. I've got ...
  A: It's a brilliant idea what you are contemplating to do the rest of the drives.It all depends on the ...
Chkdsk error10/2/2009
  Q: i tried to run the Chkdsk utility but it suddenly stopped and showed me this: Errors Found: Chkdsk ...
  A: Please do the following- STEP 1 -Open "My Computer" -Right click on the main drive letter and ...
Windows XP freezes on startup10/1/2009
  Q: I recently received a Dell Optiplex GX260 from my father and so I set it up and everything was ...
  A: I am sorry to say this but such models(Dell Optiplex GX260 models) do come with a minimum ...
UPDATES AFTER REINSTALL10/1/2009
  Q: ..hope you can help. here's my system info: i'm running xp home version 2002--with service pack 1. ...
  A: Please do the following- -Click Start. -Click Run. -Type in cmd. -Click OK. -Type each line below ...
epson printer problem9/27/2009
  Q: Recently I bought a DIMENSION 8100 Dell computer from an auction. The Dell computer has Windows XP ...
  A: Most of these installation messages apply to drivers without signatures. Just check on the option ...
uninstalling Windows 98se after upgrading to Windows XP8/15/2009
  Q: How can I uninstall Windows 98se after upgrading to Windows XP...My drive had a balance of at least ...
  A: An Operating System is not uninstallable meaning you cannot uninstall an Operating System from the ...
Updates8/14/2009
  Q: The little shield in the bottom right keeps popping up to say I have updates ready to download. They ...
  A: Go ahead and click it and when the status window comes up, click NEXT to reveal the available ...
Recycle Bin/Disk Size issue8/13/2009
  Q: I've been trying to free up some space on my computer, so I thought to reduce the size of the ...
  A: The disk size is determined by the amount of data currently in use.Unfortunately adjusting the bin ...
task bar not displaying some icons8/13/2009
  Q: computer dell inspiron 9400 x86 based pc windows xp home edition I am experiencing a problem ...
  A: This is a corrupt Registry file associated with the Explore.exe process within the hard-drive.Please ...
Problem reading hidden files8/13/2009
  Q: I have recently stumbled upon a problema that I can't fix. I find it impossible to see the hidden ...
  A: It looks like the "Show all hidden files and folders" option is corrupt. It needs to be reset. ...
Wireless Internet Configuration8/12/2009
  Q: Hey, I have a MacBook and I used Boot Camp to set up a Window Operating System. Now I'm having ...
  A: -Click on Start -Click on RUN -Type in NCPA.CPL -Right click the Wireless Local Area Network and ...
scan disk8/11/2009
  Q: i have been trying to use the disc defragmenter on my windows x.p office.but it comes up with the ...
  A: -Please go to "My Computer and right click on the C: drive and select Properties. -Click on TOOLS ...
cant write arabic letters in search bar8/11/2009
  Q: iam having problem while writing arabic letters in google/yahoo/youtube or any search bar. i can ...
  A: Please click on each link for more info: YAHOO ...
delete partition8/10/2009
  Q: Lenny, I have a C partition and a D partition. Windows XP Pro is on both of them. I only use the D ...
  A: Apology for the delay.In this case seems like the D: partition is an extended partition of the ...
OS/Drives/BackUp/Imaging8/10/2009
  Q: Good Evening Lenny, I hope I haven’t lumbered you with too much in the one go here and that you will ...
  A: How are you doing? And how's Ireland? I bet you got a glimpse of the Perseids in the Sky. OK, I have ...
delete partition8/9/2009
  Q: Lenny, I have a C partition and a D partition. Windows XP Pro is on both of them. I only use the D ...
  A: Hey buddy Bob, Looks like there are two boot options on Start-Up as you said. One is orphaned in ...
Monitor8/8/2009
  Q: i have recently buyd the lcd monitor samsung p2350. on the advertizement paper it apears to be full ...
  A: It is impossible to verify it is a High Definition monitor unless it's turned on ( Resolution ...
Windows XP Home Edition - system recovery8/8/2009
  Q: Please could you help me with a problem I have been having with my IQON PC windows xp Home Edition. ...
  A: The suitable link for you will be the one below ...
change text color8/8/2009
  Q: Would like to know how i can change the text color...from blue... back to Black....in "my pictures". ...
  A: The reason reason some of the files have blue-font file names is because they have been compressed ...
delete partition8/8/2009
  Q: Lenny, I have a C partition and a D partition. Windows XP Pro is on both of them. I only use the D ...
  A: One can actually delete a partition without the need of an Operating System disc ( BUT note that ...
process time is much longer than CPU time8/7/2009
  Q: I am testing the run time performance for a piece of my windows program (proprietary language). The ...
  A: There could be one straight reason why the program is behaving this way as in regards to time-target ...
Running 2 OS on one computer8/5/2009
  Q: Can I run 2 operating systems on an HP a1540n? I want to take the hard drive out of one computer and ...
  A: This is how I have understood your querie... --You have computer A which is HP a1540n --You would ...
net use command8/5/2009
  Q: I've small workgroup having xp(sp2) and win_2k(sp4) within that all users are member of "Users". In ...
  A: The problem you are experiencing is definitely assigning permissions to the users under the ...
Dell Maxtor Hard drive7/6/2009
  Q: Upon start up my Dell dimension 8400 with windows XP professional gave me an error message that ...
  A: It could still be under warranty.What you could do is boot the machine with the SEATOOLS disk but ...
file on my xpwindows7/5/2009
  Q: This keeps coming up on my screen [ cannot fined file "flash ocx"]
  A: This is a very common error that randomly occurs when a particular Windows Update initiates a ...
Can't delete zip files7/5/2009
  Q: Recently, zip files are not getting deleted when I select and use DELETE button or select and use ...
  A: Your computer is a victim of some underlying unknown infection masquerading as one of the zip files. ...
Dell Maxtor Hard drive7/3/2009
  Q: Upon start up my Dell dimension 8400 with windows XP professional gave me an error message that ...
  A: Most likely, the hard-drive could be having internal damage or is NOT damaged at all. But the ...
XP Upgrade6/14/2009
  Q: I wanted to upgrade my Win2K Pro (SP 4) to XP. But, out of ignorance, I bought XP Home and then ...
  A: What you just mentioned is; Win2K Pro(SP4) in other other words meaning Windows 2000 ...
Default E Mail6/7/2009
  Q: I use outlook express as my default email program; however, after my kids have used my pc, when I ...
  A: Please do the following; -Open Mozilla -Click on Tools -Click on Options -Click Applications tab ...
Can't connect to the internet6/6/2009
  Q: Lenny! Since you didn't understand my question, here's the fwd of the answer you gave to Dennis: ...
  A: It looks like your wireless interface device communicates well enough with the router at certain ...
Windows Login Password Area6/6/2009
  Q: I have only one user account on my machine, Guest account is disable. When ever I start my PC, log ...
  A: The only solutions are either; 1-To run a Recovery Console to replace the system file responsible ...
Default E Mail6/5/2009
  Q: I use outlook express as my default email program; however, after my kids have used my pc, when I ...
  A: Please do the following; -Open Mozilla -Click on Tools -Click on Options -Click Applications tab ...
"Remove disks or other media" error message..6/5/2009
  Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
  A: There are 2 processes - Recovery Console and Repair Installation.Recovery Console is simply a ...
Unmountable boot volume6/5/2009
  Q: Please can you help me with the below system error I am getting on my IQON PC. My PC came with Win ...
  A: Recovery Console is simply a process that replaces missing/damaged system files. Too bad there's not ...
Printer/spooler6/5/2009
  Q: I have 3 computers, 2 using XP and 1 using Vista. All are wirelessly networked to a HP c7280 printer ...
  A: I bet this is its comprehension if I'm not wrong; Internet Provider = TALK TALK Number Of Computers ...
Unmountable boot volume6/5/2009
  Q: Please can you help me with the below system error I am getting on my IQON PC. My PC came with Win ...
  A: It looks like your computer's recovery partition is a bit corrupt and you require assistance from ...
Problem Not Solved.6/5/2009
  Q: hey Lenny. Thanks for replying so soon but the link to download the application to remove the ...
  A: Apologies Ryan. Please click on this one; ...
hidden running process?6/5/2009
  Q: Hey, i have a system that i use that is in no way connected to the internet...just to let you know. ...
  A: It's obviously an infection trying to run as and imitate a genuine system file. But when the genuine ...
Unmountable boot volume6/4/2009
  Q: Please can you help me with the below system error I am getting on my IQON PC. My PC came with Win ...
  A: The kind of CD-ROM your computer did come with restores the hard-drive to factory default settings ...
Hidden files6/4/2009
  Q: My computer got a virus attack and folders in pendrives were hidden. Virus did not allowed us to ...
  A: Please do the following; 1-Click on Start then go to RUN and type in the command below and click ...
Stupid XP getting slower for no reason6/4/2009
  Q: I am using Windows XP SP3 and it's very f***ed-up lately. It just get slower. There seems to be alot ...
  A: Several programs run in the backgrounds that utilize pretty much CPU resource. Some of these ...
Printer/spooler6/3/2009
  Q: I have 3 computers, 2 using XP and 1 using Vista. All are wirelessly networked to a HP c7280 printer ...
  A: Your Printer setup is fantastically fine. And I hope that each machine has been assigned its own ...
ATI Radeon (ati2dvag.dll) infinate loop6/3/2009
  Q: I am having the same issues as the other post about the ATI Radeon (ati2dvag.dll) problem, however, ...
  A: I am sorry to tell you this but it looks like your video drivers are severely corrupt or out of ...
Can't connect6/2/2009
  Q: I have windows XP professional. my network connections are working properly, it says i am connected ...
  A: A persistent infection has gotten hold of your browser and is most likely recording your habits as ...
has a fatal error killed my pc6/2/2009
  Q: Lenny, I opened an email from my wife and the dreaded blue fatal error screen popped up. Now all my ...
  A: The troubleshooting steps below are in assumption that SYSTEM RESTORE is enabled on your machine. No ...
system restore6/2/2009
  Q: This is a different computer--on my previous one I did system restore quite often, but this computer ...
  A: Infections of the highest kinds are culprits drawing a shield against System Restore. Please do the ...
help :( ... is there any way ... ?6/1/2009
  Q: um i was turning on my computer, and it said that this file : <Windows root>system 32hal.dil was ...
  A: There is no cause for worry. I believe all personal files are safe and untouched. In order for you ...
Default E Mail5/29/2009
  Q: I use outlook express as my default email program; however, after my kids have used my pc, when I ...
  A: Have you tried this program override which is; -Opening "Internet Explorer" -Clicking on "Tools" ...
Computer won't let me do a system restore5/29/2009
  Q: I was trying to watch a tv show on the internet, and it asked me to download some thing to watch it. ...
  A: Please try this out to confirm of an infection or not first; -Click on Start -Click on My computer ...
Information is disappearing off my harddrive...5/28/2009
  Q: ok dude... heres the deal... and im pretty frustrated... first let me point out im not too great ...
  A: There must be a real big frustration for you especially after loosing all your files and now since ...
networking5/28/2009
  Q: we have 2 pcs. and both are connected via hub. i have internet connection (DSL)and i connected ...
  A: How are you once again? I bet pretty nervous and upset about your network. But lets try and see if ...
networking5/27/2009
  Q: we have 2 pcs. and both are connected via hub. i have internet connection (DSL)and i connected ...
  A: According to your problem, this is what I have understood from the terminology of the explanation; ...
password5/27/2009
  Q: was given an old computer from job. has password from prev user. how do i get around password?
  A: You could try his old-timer trick. Hope it works out for you or else you are going to have to use ...
question marks5/26/2009
  Q: I'm getting question marks and funny characters in file & folder names and in song tags written in ...
  A: I have a reason to believe your version of Windows requires Greek language support installation as ...
"New programs Installed" in Start menu5/26/2009
  Q: Every time I open the Start menu I get a message saying "New Programs Installed" and it always ...
  A: I know this is quite annoying. This is how you can get rid of it; -Right click on the "Task Bar" ...
Laptop uses battery even though plugged5/26/2009
  Q: Hy,when i plug my toshiba laptop using the ac adaptor it shows the green light and work out fine for ...
  A: Please try doing a bit of Power Diagnostics; POWER ALTERATIONS SETTINGS 1-Go to Control Panel then ...
Why can't my laptop open?5/24/2009
  Q: This always appear on my laptop when I press the power button, "The ACpower adapter type cannot be ...
  A: This might be of help; http://support.dell.com/support/edocs/systems/xlob/dtg/en/troubles.htm ...
clock5/22/2009
  Q: how to change the clock from military time to non-military time.
  A: -Go to Control Panel -Double click on "Regional and Language Options" -Under "Regional Options" ...
restore5/21/2009
  Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ...
  A: Certain or rather all computers come readily installed with a special application that allow users ...
my computer turns on but won't load5/18/2009
  Q: I have a Windows Xp Professional desktop computer, and well, just now I turned on my computer & it ...
  A: I hope you will not mind me requesting you to do a little homework for me? This is for the purpose ...
having trouble with browser5/17/2009
  Q: I have a Windows XP based system. I have Internet Explorer (V.6) & Avant as browsers. Sometimes ...
  A: Please follow the link below for the step by step instructions on how to reset/reinstall your ...
Computer cannot defrag or diskcheck, I'm stumped5/15/2009
  Q: Ok, so I recently joined the military, and before I left for basic training, my computer ran fine. ...
  A: Please try cmd re-register inbuilt Windows Defrag application by doing the following; 1-Click on ...
Can't connect to internet even after clearing DNS and ARP5/14/2009
  Q: I'm running Windows XP and have 4 computers on the same internet connection (cable). 3 connect ...
  A: I am sorry to find out that the troubleshooting steps did not work out for you. Please do confirm ...
audio configuration5/13/2009
  Q: after reinstalling windows xp iv found ive got no sound at all .so i took the advice of mike dacre ...
  A: Please click on the link below to begin the download. Once prompted, just select "SAVE". Once ...
Can't connect to internet even after clearing DNS and ARP5/13/2009
  Q: I'm running Windows XP and have 4 computers on the same internet connection (cable). 3 connect ...
  A: Please do the following; -Go to Device Manager and confirm if there are any yellow exclamation ...
audio configuration5/13/2009
  Q: after reinstalling windows xp iv found ive got no sound at all .so i took the advice of mike dacre ...
  A: Please click on the link below to initiate audio driver download. Otherwise, the rest of your ...
Program removal5/11/2009
  Q: My question is only re. the installation of an electronic circuit drawing program. I have a program ...
  A: This instruction is pretty sensitive as it involves Windows Registry. So follow each line carefully ...
restore?5/11/2009
  Q: Lenny I recently ran a powerful free cleanup utility-R something. I needed to erase some 'stuff' ...
  A: It's actually true that all simply deleted data is not actually gone but disappears in the vicinity ...
remove partition from RAW format5/11/2009
  Q: I have a 250GB USB external HD from Acomdata. It came with a factory installed partition with 157MB ...
  A: I used to have one of them before not until I decided to purchase a Seagate Freeagent Go external ...
Windows XP Media Center won't boot5/10/2009
  Q: I recently ran a virus scan on my computer and the 1st time I tried to boot up after the scan the ...
  A: Your computer is having some serious issue with a missing System file that is responsible for ...
Uninstalling one XP install from your system5/10/2009
  Q: I went to reinstall my install of XP and i went all the way through the reinstall but when I was ...
  A: I am sorry to tell you but it is not possible. Understandably, you are going to have to back up the ...
Windows XP Media Center won't boot5/9/2009
  Q: I recently ran a virus scan on my computer and the 1st time I tried to boot up after the scan the ...
  A: Please do the following; Step 1 1- Turn on the computer and immediately start tapping the F8 key. ...
Uninstalling one XP install from your system5/9/2009
  Q: I went to reinstall my install of XP and i went all the way through the reinstall but when I was ...
  A: Please do this bit of homework for me. I understand that you are in a bit of a similar trauma as in ...
msn explorer3/25/2009
  Q: my msn explorer pops up and says it needs to me repaired and that it is not installed on my ...
  A: Please do the following; 1- Click on the link link below to download then install "Windows ...
booting windows XP Home edition3/23/2009
  Q: On starting the PC windows is not booting and I just get a cursor on the screen. Immediately prior ...
  A: Your boot configuration seems to be corrupt after an abrupt interruption of either power ...
print spooler3/22/2009
  Q: I accidentally removed my print spooler, How can I get it back?
  A: Please do the following; -Click on "Start" then "Control Panel" -Double click on "Administrative ...
XP 3 - failed installation3/22/2009
  Q: 4 times i tried to install Service Pack 3 - I already have 1 and 2, and all failed - Almost toward ...
  A: Looks like the Admin or rather the person installing the Service Pack does not have full rights to ...
Windows XP start up3/22/2009
  Q: I have a Toshiba laptop that is very slow at start up it takes somewhere between 8 & 10 minutes to ...
  A: I am referring you to a website that holds an application with abilities to clean up your laptop's ...
LCD Light Deceease On Battery3/22/2009
  Q: sir when i run my Toshiba Laptop on battery, its LCD light very decrease? When i run on power its ...
  A: By Windows default, the light is set to run dim whilst on battery power. But you could edit the ...
Start up question3/22/2009
  Q: I receive the World Start newsletter and over a year ago they had a tip on how to type a quote or a ...
  A: Please receive my humble apologies for having not replied in time. I guess what you are trying to ...
no icons on desktop nor taskbar, and contrl alt del doesnt work3/22/2009
  Q: Ok, so heres what happened. Yesterday, i was using my laptop at the library, and it was going to ...
  A: NOTE:You will be required to be a bit extra-technical and careful on this one. You will need the ...
AOL Starting at Boot3/21/2009
  Q: Why does AOL 9.0 start every time I boot up at windows start up and how can I stop it. this is on ...
  A: Please do the following, -Click on "Start" -Click on "RUN" -Copy and paste this "MSCONFIG" without ...
Windows XP User Environment2/23/2009
  Q: When I start up my computer all goes well until I click on my user icon and then a box appears with ...
  A: This should not worry you a bit as it is a bit of registry corruption. The solution is available ...
win xp pro will not install2/23/2009
  Q: i keep trying to install win xp pro on my HP compaq nc6000 laptop but every time it goes through the ...
  A: -Restart your computer and press the necessary key (either F2 or DEL) to access the BIOS -Go to BOOT ...
windows xp2/22/2009
  Q: i don't know how to change my settings so i can open my files and programs automatically.when i ...
  A: 1-Right click on specific file you intend to open/run 2-Click on "Open with..." 3-In the list, ...
windows xp pro2/14/2009
  Q: I've got xp pro and wondering is it possible to install my programs/not xp pro/on difernet hard ...
  A: Unfortunately, there is no way around installing programs before the Operating System.The programs ...
I got a good one for you1/12/2009
  Q: I have a hp pavilion zv5000 and I haven't used it in forever cuz my computer crashed or something it ...
  A: There is always an option that works that enables you to retrieve or rather reset your forgotten ...
System config.1/7/2009
  Q: I wonder if you could help me. In the Startup tab in System Configuration I have several entries ...
  A: Happy New Year. I am pretty sure this orphan entry must must have bothered you a lot. Please click ...
Advice regarding retrieval of data lost from non-system hard disk due to sudden power outage1/6/2009
  Q: Good day, I was running the Defrag program on my Drive E (non-system hard disk)as a usual routine ...
  A: Your HDD has inevitably run into some data corruption and requires some scanning and recovery. ...
System config.12/13/2008
  Q: I wonder if you could help me. In the Startup tab in System Configuration I have several entries ...
  A: To make matters easier for you I have decided to include a link to a very sophisticated registry ...
installing xp prof over xp Home oem12/3/2008
  Q: I bought a second hand Dell 5150 Dimension tower 2 years old with xp home oem installed. I have xp ...
  A: Most definitely yes, Terry.You can install XP Pro over the current OEM(XP Home Edition). There are ...
explorer.exe / HP8730w12/2/2008
  Q: First of all sorry for my poor english. One year ago you try to help someone in explorer.exe ...
  A: Please do the following; Thank you very much for the information. "Explorer.exe" value is intact ...
System config.12/2/2008
  Q: I wonder if you could help me. In the Startup tab in System Configuration I have several entries ...
  A: The current item in the list of start-ups is an orphan entry.And that is the reason why it does not ...
Switch user causing Blue Screen of Death12/2/2008
  Q: Here's my issue. I recently had a computer custom built for me. Often (probably about 2-3 times per ...
  A: Too bad then.Well, I am afraid to say this but the problem most assuredly has something ...
Intel Bus driver12/2/2008
  Q: what is a "Intel(R)8280 1 EB SM Bus controller"? It is showing up on my "Device manager" and the ...
  A: An important driver responsible for data transfer is missing or rather corrupt. It requires re ...
Uninstalling Office 2007 Beta12/1/2008
  Q: I am having a huge problem. I downloaded (yes, I did it!) the Beta version of Office 2007. I needed ...
  A: Luckily, Microsoft has a step by step instruction on how to remove traces of Office 2007 in the ...
Switch user causing Blue Screen of Death12/1/2008
  Q: Here's my issue. I recently had a computer custom built for me. Often (probably about 2-3 times per ...
  A: The flicker on the screen is the installation of the Microsoft utility program and is not in any way ...
Switch user causing Blue Screen of Death12/1/2008
  Q: Here's my issue. I recently had a computer custom built for me. Often (probably about 2-3 times per ...
  A: The problem you are having is your computer's inability to maintain user sessions when you log off ...
XP Home Edition11/28/2008
  Q: I use a Dell lap top as a back-up computer.I recently removed the Norton virus checker to install ...
  A: Please go to Control panel and click on Regional and Language Settings.Then click on Languages tab, ...
PC will not reboot11/28/2008
  Q: While in the process of doing a check disk on my desktop, one of our circuit breakers tripped that ...
  A: There could be a couple of reasons why the computer is not detecting the disk: 1-You might have set ...
booting the computer11/28/2008
  Q: My Operating System is XP Home Edition. My problem is booting the computer. When I turn on the ...
  A: I cannot say this has anything to with the Operating System but it seldom has something to do with ...
folder names not displaying11/27/2008
  Q: This is a relatively small problem but it's been bothering me for months and my annoyance is ...
  A: Please do the following: -Go to "My Documents" -Ensure that the folder view is set to "Thumbnails". ...
did not work! =(11/27/2008
  Q: good evening Lenny, so this morning i was typing a paper and for no reason my computer keys (all of ...
  A: As a last resolution, I would ask you to start in Safe Mode and run System Restore and take your ...
installing xp11/26/2008
  Q: I have windows 2000 and tried installing XP over it but all the icons are missing. Suggestions?
  A: The procedure path you followed to install or rather format the hard-drive and get rid of 2000 has ...
security winweb11/26/2008
  Q: i keep getting pop ups every five minutes wanting me to buy it i would like to know how to remove it ...
  A: You might be a victim of a very intelligent spyware and one thats hijacks your browser/desktop. This ...
USB Device not reconized11/25/2008
  Q: Lenny, I just got a new HP Tower with physical drives as followes: A: Floppy C: Local Hard Drive ...
  A: There could be a conflict of drive letter assignments.Please do the following; -Click on Start ...
NO keys whatsoever work!!11/25/2008
  Q: good evening Lenny, so this morning i was typing a paper and for no reason my computer keys (all of ...
  A: You could be a victim of either a known piggyback infection or desktop hijack one. Please get a ...
Remove MSMessenger11/25/2008
  Q: I am running Windows XP Pro. with Internet Explorer.I would like to remove MSMessenger that came ...
  A: Please do the following; -Click on Start -Click on RUN -Copy and Paste the line below and click OK ...
Problem with my computer11/20/2008
  Q: My question is My computer can not display the icons and the task bar on the desktop window and I ...
  A: Please do the following; -Restart your computer in Safe Mode -Click on Start, then All ...
Inernet Explorer11/20/2008
  Q: My Internet Explorer is extremely, painfully slow starting up, going from page to page and site to ...
  A: Most likely the infections affecting IE have not been eradicated. Camouflaged infections still loom ...
Win XP installation keep restarting11/19/2008
  Q: Please, Can you help me!. I was installing Win Xp, and during the installation i could see my hard ...
  A: Several possibilities; -Damaged OS disc Test the disc on a different PC -Damaged/failing ...
The summary report from the motherboard11/19/2008
  Q: Lenny, this is the summary I got from the system motherboard: ECS661FX-M/Abit SG-72 Chipset: SIS ...
  A: Now do the following: -Click on each of the links below to download and save the drivers on an ...
I cannot complete the audio driver software installation11/19/2008
  Q: Lenny, thanks for the previous messages you sent, and software. unfortunately, I couldnt complete ...
  A: -Run the program HWINFO32 again and then click on the plus(+)against to expand MOTHERBOARD as in the ...
Read only11/18/2008
  Q: I want to delete dvd's that are read only and change some files and folders, but just unchecking the ...
  A: The permanent setting needs to be disabled by following the steps below: SOLUTION 1 -Click on Start ...
Disk Defragmenter on XP11/18/2008
  Q: I have tried to run Disk Defragmenter and it says it isn't installed. I have tried to install ...
  A: As a last resort, please do the following: -Click on Start then RUN and copy and paste and click OK; ...
MY Systemcannot play sound, and swicth off when software is inserted11/18/2008
  Q: Please assist me with this. My Window XP window player do not operate, and the system do not play ...
  A: Greetings Paul, Thanks for the response. Please click on the link below to download your sound-card ...
Disk Defragmenter on XP11/18/2008
  Q: I have tried to run Disk Defragmenter and it says it isn't installed. I have tried to install ...
  A: So bad it never worked out bad I suspect the line of code you had put has a bit of missing ...
locks up in safe mode11/18/2008
  Q: HP Pavilion dv5000 laptop running XP Home, locks up at the start of the safe mode. I have tried ...
  A: I am afraid its high time you found a Windows XP disc and installed an Operating System on a ...
Pop-Ups11/17/2008
  Q: Greetings: Lately, I have been experiencing more and more pop-ups on my screen. It has become a ...
  A: Greetings Larry, Many thanks for the feedback. Apologies for Step 2 link. It should have been as ...
Read only11/17/2008
  Q: I want to delete dvd's that are read only and change some files and folders, but just unchecking the ...
  A: Most likely the kind of disc you are trying to erase is either of the following; DVD-R or DVD+R It ...
Windows XP, without Windows Picture & Fax Viewer11/17/2008
  Q: Lenny, I'm very inexperienced in the computer field, this being only my second computer. It appears ...
  A: One of the files responsible for Windows fax and Picture Viewer is corrupt/missing known as ...
locks up in safe mode11/15/2008
  Q: HP Pavilion dv5000 laptop running XP Home, locks up at the start of the safe mode. I have tried ...
  A: Option 1 Go to well-working computer and click on the link below to download MALWAREBYTES. A ...
Cannont restore files11/13/2008
  Q: On w-XP: My hard drive was not starting up. When I finally booted, I immediately used Backup and ...
  A: You will have to take ownership of your folders and files since the registry settings from the ...
Low disk space11/12/2008
  Q: Firstly I would like to stress out that Im not an expert at all and I may give very low informations ...
  A: There could be a possibility that your friend has installed Windows XP on the wrong partition ...
Can't access windows xp registry11/12/2008
  Q: I have a Windows xp pro sp2 machine and when I try to get access to the registry by typing regedit ...
  A: OPTION 1 Please open Notepad and copy and paste the contents below; Windows Registry Editor Version ...
Windows XP installation11/11/2008
  Q: I have just tonight reformatted it as i had an unrecoverable problem.The system installed ok,i ...
  A: The answer is a definite Yes, John. The dead partition needs to be gotten rid of completely as this ...
External Hard Drive Crash11/10/2008
  Q: Do you know the best way to try to recover data from an external USB HD that has gone bad? Are ...
  A: I would advice you to consult data recovery services before you do anything to contaminate the ...
XP Home keeps re-booting11/9/2008
  Q: Dell Dimension 4600, Intel Celeron 2.4GHz, 512MB ram Windows XP Home PC boots to desktop and if I ...
  A: Unfortunately, from the list above there seems not to be a flicker of any conflicts with any ...
ati2dvag file problem11/8/2008
  Q: Hello. I came across your answer to someone who similarly had the same problem I am encountering ...
  A: You could try the suggestion in the link below; ...
XP Home keeps re-booting11/7/2008
  Q: Dell Dimension 4600, Intel Celeron 2.4GHz, 512MB ram Windows XP Home PC boots to desktop and if I ...
  A: There tends to be a newly installed program that is creating a conflict in the system registry.But I ...
ati2dvag file problem11/6/2008
  Q: Hello. I came across your answer to someone who similarly had the same problem I am encountering ...
  A: The reason why the display is stuck on a low resolution loop is because a utility program ...
Error Code 0x08007000211/6/2008
  Q: I've wins xp pack1, I resently installed Tuneup utilities 2008 and Performed a sys maintenance but ...
  A: Start the computer in normal mode then follow the steps below; 1-Click on Start then Run and copy ...
reinstalling xp11/5/2008
  Q: I have an e machine pc which is great, the problem is this, we want to pass this pc onto someone ...
  A: I understand it must be a very hard decision for you to make especially after loosing such a very ...
Adobe reader11/4/2008
  Q: Lenny I have two computers with XP.For some reason one wont let me run Adobe reader. When I go to ...
  A: All temporary files created by the application PDF Reader need to be deleted in the following manner ...
partitioned disk11/3/2008
  Q: I have a HP Pavilion with XP Media Edition version 2002 svce pack 2. My hard drive was partitioned ...
  A: The D: drive keeps getting bigger as the system recovery points get backed up automatically into it. ...
partitioned disk11/1/2008
  Q: I have a HP Pavilion with XP Media Edition version 2002 svce pack 2. My hard drive was partitioned ...
  A: It would be vital if you let the D drive play the part of Recovery purposes and not for back-up.It's ...
Windows XP Home Edition Won't Boot10/31/2008
  Q: Lenny, I am running windows xp home edition. I booted my computer and received the following: ...
  A: Several reasons/points to consider that might have brought this error and solutions/suggestions ; ...
Going from XP Home to XP Pro, accessing old "My Documents"10/15/2008
  Q: I recently had an issue where my computer more or less died on start-up, and determined it was time ...
  A: You will need to log into XP Home then do the following; -Restart in Safe Mode and log into XP Home ...
xp home accounts10/15/2008
  Q: A user account was created a Administrator in xp home edition. Everyone who logs on can see every ...
  A: In my mind, I have mapped your question like this; Your computer is a Windows XP Home Edition It ...
audio input problems....10/14/2008
  Q: I recently started using my toshiba satellite (1135-s155) laptop for audio recording purposes. I had ...
  A: The item that needs uninstalling is in "Add/Remove Programs" quoted as Realtek AC'97 or close to ...
XP re-installation following a virus!!10/14/2008
  Q: I have a Compaq nx9005 running Windows XP Professional which my wife inherited a couple of years ago ...
  A: Unfortunately, no you cannot. Every disk has a unique identification serial/key. For factory made ...
audio input problems....10/13/2008
  Q: I recently started using my toshiba satellite (1135-s155) laptop for audio recording purposes. I had ...
  A: Confirm whether there is a corrupt driver by doing the following; -Right click on "My ...
up down scrolling keys10/13/2008
  Q: When I first bought my Sony VIAO PCG-505EX, the up and down arrow keys would scroll any screen with ...
  A: The Sony needs a bit of adjustment in its Touchpad/Mouse settings located in the "Control Panel". ...
xp10/13/2008
  Q: but for some reason some of keyboard settings are usa. How do i get it on the UK option. ive tried ...
  A: Maybe you might have missed a step. This is what you do; -Go to "Control Panel" -Go to "Regional ...
Copying from PC to DVD - RW10/13/2008
  Q: We are encountering a problem copying photos from the C drive to a DVD- RW. We keep getting the ...
  A: -1st Option A special writing utility program is required for the task as copying on the fly won't ...
Installation problem10/13/2008
  Q: Everything went well as far as I know. During the installation I deleted the old service pack 2 and ...
  A: This normally occurs on a confused Dell machines. Click on the link below to visit Dell Support and ...
XP10/11/2008
  Q: have a desktop pc which i made up a while ago and now want to use as a backup to my laptop. It has ...
  A: Before you proceed you will need to back-up your boot-loader(code responsible for Windows ...
Lost sound.10/11/2008
  Q: Previously I use Windows 98. Then I install Windows XP. Now I have 2 OS (one in Drive C and another ...
  A: I will just give you the path that leads to the Operating System media sounds. It is; ...
am using an window xp.how do i enable window start up sounds and log of sounds10/9/2008
  Q: see subject pls
  A: 1-Click on "Start" 2-Click "Control Panel" 3-Double-click on "Sounds and Audio Devices" 4-Click on ...
reload of XP do I now have to reload all my software?10/9/2008
  Q: Due to some nasty problems, I had to reload xp on my desktop. do I now have to reload all my ...
  A: Very good. Excellent work ! Now since you have handed me your mainboard's model, I have managed to ...
wireless10/9/2008
  Q: my problems is coming and happen after I install to test the free program “Easy WiFi Radar “ then I ...
  A: This will involve tweaking the Registry. Before you begin, it's essential that you back-up it up. ...
very slow system10/8/2008
  Q: My system used to be pretty fast, but has been getting slower all the time. I've tried several ...
  A: You could do the following; (I)Add more RAM (II)Defrag The Hard-Drive If finances are too tight ...
reload of XP do I now have to reload all my software?10/8/2008
  Q: Due to some nasty problems, I had to reload xp on my desktop. do I now have to reload all my ...
  A: Figure this; Re-installing or rather formatting a hard-drive with a fresh Operating System is like ...
wireless10/8/2008
  Q: my problems is coming and happen after I install to test the free program “Easy WiFi Radar “ then I ...
  A: Please do the following; -Click on "Start" -Click on RUN then type CMD -Click OK -In the new ...
pc restart problem9/25/2008
  Q: my windows xp restarts few minutes after loggin on. this problem started after i installed pack ...
  A: Please confirm whether the following is activated; -Restart computer in "Safe Mode"(Repeatedly ...
sluggish start-up9/23/2008
  Q: I have the following problem: My computer has become rather slow on start-up. Between the time the ...
  A: Let me congratulate for granting me with a full visual description of your computer. And keep it up ...
system recovery9/20/2008
  Q: my 2 year old PC has been running a bit slow so i decided to do a system recovery. the pc lets me ...
  A: 1-Is any Norton product installed in your computer? 2-Do you know the process of starting the ...
XP freezes9/19/2008
  Q: I have a HP753N with windows XP. I use windows automatic updates along with norton updates. ...
  A: The computer requires some spring cleaning to get rid of infections such as accumulation of web ...
Reinstalled Windows XP now monitor will not allow adjusting resolution9/19/2008
  Q: I reinstalled Windows XP on a Dell with a E151FPb monitor. It will not allow me to adjusting the ...
  A: There are 2 main reasons for this; Either 1-The Video driver is not properly installed. In this ...
Tabs9/18/2008
  Q: I have a dell PC runing wind XP home, I caught xp2008 antivirus had problem getting rid of it, but ...
  A: How are you doing? Before we proceed to restoring the missing tabs we are going to have to get rid ...
Fix for windows XP directory read9/15/2008
  Q: I have windows XP running on my laptop, recently, unable to open local drive c and d when i click on ...
  A: Your computer has been infected by a malicious Trojan-cum-Virus known as MS32DLL.dll.vbs or simply ...
task bar icon9/8/2008
  Q: I have Norton anti-virus through my AT&T/Yahoo ISP. Recently they've changed their program and ...
  A: Norton have got an uninstaller program that will enable you to remove all traces of their products ...
Password9/7/2008
  Q: I installed Xp Pro on my machine and every month I get a screen on boot up that says your password ...
  A: Option 1 1-Click on Start 2-Click on Run 3-Type control userpasswords2 4-Click OK 5-Click on ...
have to press f2 to boot up9/7/2008
  Q: I am attempting to fix a recently purchased 2nd hand Dell 8400 with 3ghz chip and 512 ram and xp ...
  A: Martin Barry, Your Dell Dimension 8400 might be behaving this way because the 1st and 2nd boot ...
Windows XP Professional9/7/2008
  Q: I have a problem with an IBM ThinkPad T30. It's not my computer and I'm used to desktops. It's ...
  A: Please reinstall the Windows XP Operating System as it is damaged then go here and download the ...
MSINFO folder problems9/7/2008
  Q: we are facine couple of issues with msinfo folder. Below are the sequence of activities and events:- ...
  A: Rahul Pokharma, There could be a problem with permissions settings in other subfolders within ...
CMD auto shutdown9/6/2008
  Q: My PC automatically shuts down whenever i run cmd.exe. What could possibly be the problem? Thanks in ...
  A: Regarding the infection, it's high time you clicked on the link below and downloaded the trial ...
back-up computer9/5/2008
  Q: I have windows xp and I don’t always back-up my computer as often as I should. I use it for a small ...
  A: Unfortunately, no Randy. DVD-R's are not meant for such functions as their purposes or rather ...
windows xp9/5/2008
  Q: My sons computer is running xp ( legal copy )and the message keeps coming up reactivate windows in 3 ...
  A: I am sorry to learn about your son's computer. You could try the following to sort out the ...
graphics card9/4/2008
  Q: I am running windows xp i have fitted a new graphics card which is Nvidia 7800gs. Started up the ...
  A: -Restart you computer and immediately start tapping DELETE button -Access the BIOS and then disable ...
no Recording Option in Volume Control9/4/2008
  Q: I cant record any audio on my computer. I also cant access my recording volume control.
  A: Drivers are required to instantiate inter-functional abilities of sound cards and other accessories ...
Recyle Bin deleting9/3/2008
  Q: When I send files to Recycle bin and I open bin up they show up for about a second and then ...
  A: There is an inbuilt Norton Recycle Bin utility that controls the way items are being deleted wiped ...
CMD auto shutdown9/3/2008
  Q: My PC automatically shuts down whenever i run cmd.exe. What could possibly be the problem? Thanks in ...
  A: Your computer has been infected by a Sasser Worm virus.In order to get rid of it, you will need to ...
Money 20029/2/2008
  Q: I recently decided to upgrade my Money2000 and installed Money2002 over it.The problem is I cannot ...
  A: I am no expert in this but I think what you need to do is follow the instruction from Microsoft ...
search pages ruining my windows9/2/2008
  Q: I have a new virus or something... search results page ( complete with dog) pops up... multiple ...
  A: Smitfraud is what we are talking about here.The pop-ups and doggy characteristics that do appear ...
dialogue box leaves out words9/1/2008
  Q: I have noticed especially in IE that some of the lines (text lines) are missing in some dialugue ...
  A: It's inbuilt JavaScript trying to communicate with the browser I presume.Try and reset your I.E ...
Invalid Product Key9/1/2008
  Q: I am trying to install a dell windows xp service pack cd to my old dell computer but when i enter ...
  A: There should be a small sticker on i)Either of the sides of the computer that has the Product Key. ...
problem with external HDD8/27/2008
  Q: Lenny i currently have windows xp installed in my computer when i plug in a 2.5 portable hard ...
  A: A brilliant option, you could go for that one but would cost you more compared to a PCI USB card ...
outlook express8/27/2008
  Q: My problem is that when I start up my computer for the first time it goes to OUTLOOK EXPRESS (my ...
  A: Don't worry about the name thing: K as in Lenny. Well, Carl repeat the steps again; ->Click on ...
outlook express8/27/2008
  Q: My problem is that when I start up my computer for the first time it goes to OUTLOOK EXPRESS (my ...
  A: Please do the following; ->Click on "Start" ->Click on "RUN" and type MSCONFIG ->Click "OK" ->Click ...
resuming windows - Acer 42008/27/2008
  Q: I cannot get our, relatively new, Acer 4200 to get beyond the "resuming windows" screen. I have ...
  A: I am afraid to tell you that you are going to have to contact the manufacturer of your machine for ...
User Account Permissions and Restrictions XP8/27/2008
  Q: I need to make an account in XP pro wid only internet access the user must not be able to ...
  A: In your case, you will require creating a Limited User account. To do so please do the following; ...
outlook express8/27/2008
  Q: My problem is that when I start up my computer for the first time it goes to OUTLOOK EXPRESS (my ...
  A: Please do the following, -Click on Start -Click on "All Programs" -Scroll to "Start Up" then delete ...
XP8/27/2008
  Q: I have several pen drives in use and like to use each for a specific task.How do I change the drive ...
  A: This is going to be extremely tricky; -Go to Control Panel and open Administrative Tools -Open ...
problem with external HDD8/27/2008
  Q: Lenny i currently have windows xp installed in my computer when i plug in a 2.5 portable hard ...
  A: Each USB port has a maximum power output of 500mA and so this seems to your case that the amount of ...
RE: Xp Pro Boot Troubleshoot..8/25/2008
  Q: I have a harddisk of 160gb and it is partitoned as follows: c: 20gb d: 60gb e: 60gb previously i ...
  A: Go through steps 1 to 4 then once the "bootloader" editor opens up delete the last line which is; ...
Spell Checker8/24/2008
  Q: Are there any fire-fox compatible Spell Checkers that will work on Windows Live Messenger? (version ...
  A: There is actually no specific add on that plays a supreme part of a spell-checker in both the ...
no search assistant8/24/2008
  Q: I no longer have my search assistant. I do have search companion, the one with the dog. I have tried ...
  A: I am afraid you ought to have a Windows XP OS CD to perform the instructions below. As this will ...
RE: Xp Pro Boot Troubleshoot..8/24/2008
  Q: I have a harddisk of 160gb and it is partitoned as follows: c: 20gb d: 60gb e: 60gb previously i ...
  A: Please do the following; 1-Right click on "My Computer" then select "Properties" 2-Click on ...
XP Pro, Internet Problems?8/17/2008
  Q: Expert Lenny Replied: I'm sorry, but I don't understand the question. Ok, let’s see if this helps: ...
  A: Response to question 1 Unfortunately, your browser seems to be an IE6 as quoted. If so,open your ...
Windows XP Home edition8/17/2008
  Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ...
  A: There could be a program that starts up with your computer that keeps bringing up this message after ...
Windows XP Chkdsk8/16/2008
  Q: I've been needing to run a defrag, but it won't let me run Defrag until I run chkdsk. When I try to ...
  A: Have a try on this one; -Click on "Start" -Click on "RUN" -Type in cmd then click OK -Type this ...
webcam installation problem8/14/2008
  Q: MY O/S IS XP HOME EDITION. I AM HAVING DIFFICULTY INSTALLING A NEW LOGITECH QUICKCAM PRO 9000. ...
  A: Go to "Safe Mode". Normally you do this by restarting the computer/laptop and immediately start ...
XP Pro, Internet Problems?8/13/2008
  Q: Expert Lenny Replied: I'm sorry, but I don't understand the question. Ok, let’s see if this helps: ...
  A: There is a certain language interface that is being required by all browsers(Internet ...
Windows XP Home edition8/13/2008
  Q: Our new problem is when we boot the computer up we get this message "Windows cannot find 'C: ...
  A: How are you? Lenny is my name. Have you recently recently installed a new program on your computer? ...
Right Click Problems (software)8/13/2008
  Q: I'm currently and since about 3 months having problems with my right click functionality, it's not ...
  A: There seems to be some bit of a corruption in your Windows Registry and it would require a bit of ...
format compact flash card8/13/2008
  Q: I have the cf card in a slot in my printer. In my computer it appears as G: drive. When I try to ...
  A: Is there any slider tab on the CF-Card? That might be the cause of the problem. If there is, then ...
Virus maybe.8/10/2008
  Q: My computer has been freezing form a few second to so long that I have had to kill the power to ...
  A: I would recommend you go for Zone Alarm Security Suite. It is a one-of-a-kind security program ...
Re-installing XP8/9/2008
  Q: I am currently running Windows Xp SP 2 in my Dell PC. For some resons I can't run any setup to ...
  A: 1->The CD could be damaged. Confirm that no scratches exist on it or 2->It could be ...
desktop tab lost!part2?8/6/2008
  Q: i forgot to tell you that,the reason why my tab is missing is because of that damn anti virus 2007 ...
  A: You could try this; ->Click "Start" ->Click "RUN" then copy and paste the text below then click ...
desktop tab lost!part2?8/6/2008
  Q: i forgot to tell you that,the reason why my tab is missing is because of that damn anti virus 2007 ...
  A: Follow the link below to activate "Regedit" ...
desktop tab lost!8/6/2008
  Q: my desktop tab is lost? how can i put it back? alsa the sreen saver tab is lost,what shall i do? am ...
  A: Here goes the instructions; REMEDY FOR MISSING DESKTOP/WALLPAPER TABS -Click Start then RUN. -Type ...
Desktop appearance8/5/2008
  Q: Just bought new computer. How do I get rid of the colour behind the text under the icons on my ...
  A: SOLUTION 1 ->Right click on "My Computer" then select "Properties" ->When the "System Properties" ...
Those pesky metatags in Windows Explorer7/30/2008
  Q: I am a fellow expert on this site, but in Excel, not XP! This issue has been bothering me for ...
  A: In response and in reference to my previous answer; For instance if your data is located within a ...
Those pesky metatags in Windows Explorer7/29/2008
  Q: I am a fellow expert on this site, but in Excel, not XP! This issue has been bothering me for ...
  A: Here's what to do to customize/apply METADATA on your chosen folders. NOTE: In order for changes to ...
Driver problem7/25/2008
  Q: I had purchased Compaq S3210IN four years ago.I have WIN XP as O.S.It was hit by "about.brontok" ...
  A: Did you perform a "Standard Recovery" or a "Full System Recovery" If "Standard" then I'm afraid the ...
System clock too slow7/24/2008
  Q: Recently I have noticed that my system clock (on Windows XP Pro) runs too slowly. I've been ...
  A: There is a certain button battery within every computer and laptop responsible for computer clock ...
Can not delete/edit items in "My Recent Documents" erc7/24/2008
  Q: This is going to be a bit lenghty , so PLEASE bear with me...I AM a newbie...I have Windows XP ...
  A: Follow the link below and download the utility from Microsoft to uninstall the infection that's ...
emailing photo files7/24/2008
  Q: ....i have in the past never had a problem with sending photo files via e mail..........but i have ...
  A: Please do the following; -Right click on any of the images and select "Open with" -Scroll to and ...
Safe Mode7/24/2008
  Q: My Dell Laptop boots up in Safe Mode. I have XP Pro installed. How can I stop it
  A: Have your Operating System disk(Windows XP) handy. Just in case you are prompted to insert it in the ...
Desktop properties7/23/2008
  Q: After a recent infection with XP anti virus 2007, I have lost the wallpaper and screen saver tabs ...
  A: Best thing to do first before trying to restore the missing tabs is to run a thorough infection SCAN ...
XP PRO.7/15/2008
  Q: I have a "ccvshst.exe" (or something VERY similar to this)that keeps interfering with some aspects ...
  A: There is a 100% presence of a Norton security program in your hard-drive if the "ccSvcHst.exe" error ...
Explorer Crashes Repeatedly With No Warning7/15/2008
  Q: Over this past weekend a trojan called 'AntiMalware Guard' infected my home computer. I have ran a ...
  A: Please do the following.Go for the second option if the 1st does not work out for you ; OPTION ...
Virus7/14/2008
  Q: I run Windows XP Home Edition. I got a nasty virus "Antivirus XP 2008", it has hyjacked my ...
  A: This shows that you have downloaded the program but have not installed and run it. By running it I ...
Virus7/13/2008
  Q: I run Windows XP Home Edition. I got a nasty virus "Antivirus XP 2008", it has hyjacked my ...
  A: I suggest you get rid of the present/current anti-virus program installed in your computer and go ...
Task schedular in WIN XP.7/13/2008
  Q: I have Win XP and cannot get a scheduled task to run despite programming it in. When I try to ...
  A: The password being asked for is the one that is normally used to log into Windows XP. You will ...
Task schedular in WIN XP.7/12/2008
  Q: I have Win XP and cannot get a scheduled task to run despite programming it in. When I try to ...
  A: The task scheduler information that recommends you clicking on a security tab is based on a Windows ...
dvd won't work7/11/2008
  Q: I just have a stupid problem whit my dvd(opticar ad7200s): won't read any dvd or cd when I'm logged ...
  A: I guess you need to update th drive's firmware as I believe once you boot your PC in Guest Account, ...
installing O.S.7/8/2008
  Q: . Probably a stupid question but here goes. A friend of ours purchased a new Dell Inspiron PC ...
  A: I am afraid you are going to have to use a USB mouse and keyboard for your assignment. Or else, pop ...
no keyboard or mouse7/8/2008
  Q: I have got a dual boot system with xp and vista. Recently kaspersky antivirus found a possible ...
  A: How are you? Referring to your sentence "(before i tried repair, xp did boot and if i took the USB ...
Help with task bar + icons disappearing6/29/2008
  Q: I have Windows XP. I have been having problems with my taskbar and icons. They disappear every five ...
  A: Please press your usual combination of CTRL-ALT-DEL then do the following; -Right click on the ...
Blue screen syndrome with KERNEL error6/27/2008
  Q: Got some serious problems with my operaring system, continuous blue screen will not start in safe ...
  A: A defective/corrupt hard-drive produces such error messages. You need to run a disk utility program ...
Dell Dimension 31006/27/2008
  Q: I have a friend who manages an apartment complex that has a Dell Dimension 3100 running a program ...
  A: BIOS entry button is either DEL or F2. There could could be a possibility the PC is trying to boot ...
Continuous rebooting6/23/2008
  Q: I'm hoping you can help me with a problem I've been wrestling with for a few days. I have a PC ...
  A: The diagnostics have reported overheating because of the restarts. But that's not the cause of the ...
Please Help!!6/23/2008
  Q: I was wondering if you would take the time to please try and help me. I'm going crazy! I am trying ...
  A: Before I answer your question correctly I will need you to confirm for me what drives your computer ...
computer reboots when i play entropia6/22/2008
  Q: my computer is a aspire t620 with Radeon X600 PRO 255mb and some added memmory. oh and a Intel ...
  A: From the follow-up, I can see that your computer is lacking enough RAM memory to maintain stability ...
computer reboots when i play entropia6/21/2008
  Q: my computer is a aspire t620 with Radeon X600 PRO 255mb and some added memmory. oh and a Intel ...
  A: Please pass me your system's hardware info by downloading and running the tool HWINFO32 from the ...
Continuous rebooting6/21/2008
  Q: I'm hoping you can help me with a problem I've been wrestling with for a few days. I have a PC ...
  A: A defective/corrupt hard-drive produces such error messages. You need to run a disk utility program ...
Computer Clock6/20/2008
  Q: My computer clock, in the lower right task-bar, has gone to military or 24 hour time, and I cannot ...
  A: Please do the following; -Go to the Control Panel -Double click "Regional and Language Options" ...
computer won't boot6/19/2008
  Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
  A: This error message is associated with a defective hard-drive. Possibly, overheating and accumulation ...
pc6/17/2008
  Q: but i absolutely hate vista, can you advise me how to fully format vista so i can install xp Thanks
  A: Things You Must Do **Save all your browser favorites onto a removable disk. Plus all important data ...
Blue Screen Fatal Error Message Xp6/13/2008
  Q: I received the blue screen today and all the further my windows goes now is to windows is starting ...
  A: ->Please turn on the machine and immediately repeatedly strike softly the F8 button on the keyboard. ...
Worm/virus?6/11/2008
  Q: I have a Compaq Presario R3000, Windows XP (Home Edition). It was on a screensaver and when I ...
  A: I presume this has something to do with the corruption of the "Windows Registry" that requires ...
general XP question6/10/2008
  Q: I'm 65 now and have dealt with computers fore many yeras; I was once even a programmer in dBase & ...
  A: Some of the main reasons/culprits/causes of a slow computer are; 1-Internet temporary files e.g. ...
general XP question6/9/2008
  Q: I'm 65 now and have dealt with computers fore many yeras; I was once even a programmer in dBase & ...
  A: Since this is a lengthy question to deal with, I have decided to refer you to some websites that ...
write protection removal from memory pro duo6/5/2008
  Q: I read your answer to Francis and tried what you suggested but after I click on "start" I get a ...
  A: Please plug in the memory stick then open the Control Panel -Double click to open "Administrative ...
Multiple use login issues6/5/2008
  Q: I've got one machine on a lan with multiple user login problems. It's running XP Pro SP2, with 3 ...
  A: I would suggest you restart your computer in Safe Mode, login as Administrator and then try to go to ...
missing start menu and tastbar6/4/2008
  Q: Recently my start menu and tastber dissappeared after I let my children play online game on my ...
  A: Please press the following buttons in ascending order CTRL-ALT-DEL -Click on "File" and type in ...
missing start menu and tastbar6/3/2008
  Q: Recently my start menu and tastber dissappeared after I let my children play online game on my ...
  A: -Most likely the auto-hide option for the taskbar has been enabled by mistake.Please do the ...
1. Link won't operate from email.? 2 System restore? .5/19/2008
  Q: 1. I get an error, when I try to operate a link in an email, from my email program, and the link ...
  A: The "View Your Bill Online Now" link could be passive/inactive or not working. Please click on the ...
1. Link won't operate from email.? 2 System restore? .5/18/2008
  Q: 1. I get an error, when I try to operate a link in an email, from my email program, and the link ...
  A: 1-If you are trying to open a file within your email inbox. This is what you are going to have to ...
MSconfig5/18/2008
  Q: whenever xp loads and desktop comes up i get MSconfig window. I scanned comp for virus/worm using ...
  A: Get a cup of herbal coffee emptied as you need your fingers on that keyboard.... -Click on "Start" ...
task manager error messages5/17/2008
  Q: The task manager has been enabled. But i get a message when i use Ctrl+Alt+Del that the task manager ...
  A: Some nasty infection probably a weak spyware has disabled the Task-Manager feature. We are going to ...
password5/17/2008
  Q: how do I set up a password at the start of windows xp? Let’s say I don’t want somebody to use my pc ...
  A: -Click on "Start" -Scroll to and click on "Control Panel" -Double click to open "User Account" ...
Start up message.5/16/2008
  Q: "Your computer screen resolution and color depth are currently set to a very low level. You can get ...
  A: -Once the balloon shows up please click on it. -Windows offers to automatically set the display, ...
XP problem5/15/2008
  Q: When I try to run Tune-Up 2008 I get the follwing error message:- The Procedure entry ...
  A: The idea is to totally eradicate Tune-Up 2008 from the system then freshly re-install it. I assume ...
Loading yahoo website5/15/2008
  Q: I can browse different website, but yahoo is not loading in my computer. I have tried internet ...
  A: There are several reasons; The servers based on your region could be down.So give it a bit more ...
Start up message.5/14/2008
  Q: "Your computer screen resolution and color depth are currently set to a very low level. You can get ...
  A: Please do the following; -Right click on any empty point on desktop and select "Properties" -Click ...
Windows XP Validation5/14/2008
  Q: I have a Sony Vaio that I purchased in Korea. Windows XP came installed, but for the past few days ...
  A: Please follow the following instructions (source= Microsoft.com) 1-Click Start, and then click Run. ...
safe mode5/13/2008
  Q: I downloaded a software but decided to delete it. However, when the computer didn't let me delete ...
  A: Unfortunately, there is no other known solution apart from partitioning your hard-drive by ...
safe mode5/13/2008
  Q: I downloaded a software but decided to delete it. However, when the computer didn't let me delete ...
  A: I am so sorry to learn that it's a matter of a forgotten password, Amy. Please let me know if you ...
safe mode5/12/2008
  Q: I downloaded a software but decided to delete it. However, when the computer didn't let me delete ...
  A: The only remedy left for you is what we call SYSTEM RESTORE. This is only applicable and possible if ...
Orphaned files5/8/2008
  Q: Im a p.c. based musician, i currently use i use XP pro build 2600 service pack 1. I recently ...
  A: I might say as for the sake of reliance/security(protection of your files and hard-earned ...
lost password5/8/2008
  Q: My friend's son has changed his dad's PCs' password and forgotten what it was, locking everyone out. ...
  A: -Please restart the computer but repeatedly strike the "F2" button on the keyboard to bring up the ...
Computer Change5/6/2008
  Q: I've had my Dell Desktop with XP Pro since 2004. I'm buying a new Dell soon with Vista and am ...
  A: How is your day? Firstly, let me congratulate you for a job well done for having taking good care of ...
XP shut down issue5/3/2008
  Q: I have an computer running Windows XP Pro. It has a ASUS P4C800 board. It will not boot, when it ...
  A: Good thing you tried everything. But there could just be one culprit. And that could be caused by a ...
Initial Windows setup.5/3/2008
  Q: I have just purchased a Asus Eee PC 900 XP Home laptop. I turned it on for the first time, expecting ...
  A: NOTE:My best advice to you would be..You would rather skip your breakfast and return the item just ...
Dell with xp pro freezes on startup5/3/2008
  Q: He is a business seller - who has many hardware, pcs for sale. The pc did not come with any windows ...
  A: Here you go. Try the link below. That's your BIOS. But make sure you read the instructions first ...
file transfer wizard5/3/2008
  Q: i have XP service pack 2 . i used the file transfer wizard to move my files form one computer to ...
  A: Al though I didn't I understand what you meant by this;make sure there is enough disk space to store ...
Dell with xp pro freezes on startup5/3/2008
  Q: He is a business seller - who has many hardware, pcs for sale. The pc did not come with any windows ...
  A: Two culprits may be causing "mup.sys" black-out error message; -A failed BIOS that requires an ...
How do I unwrite protect a flach drive?5/2/2008
  Q: I have a 1G mini flash drive and I can't delete the files in it nor reformat the drive itself. It's ...
  A: There seems to be some form of corruption in your USB flash disk hardware. Please follow the ...
Windows XP Pro questions5/1/2008
  Q: I used to have Vista and had too many problems with and so I replaced it with XP Pro. I am having a ...
  A: To get you started, I would like you to visit the link below http://www.whatthetech.com/hijackthis/ ...
CD-Rom is working,but will not read data or music files4/27/2008
  Q: I have a compaq persario computer for one. I know my CD-Rom is working because in Device Manager or ...
  A: Two possibilities; -There could be a problem with your computer's mainboard. -There could be a ...
internet4/25/2008
  Q: my father recently accidentally restored his pc back to day 1 and has lost all his information. the ...
  A: The first thing that I would do is to restart the PC and access the BIOS normally by gently tapping ...
XP Boot Up Issues4/24/2008
  Q: I think I have a trojan...I have scanned with reg mechanic and it says it repaired everything but... ...
  A: How are you today? I know you are really down especially because that computer has decided to take a ...
unlocking admin account4/23/2008
  Q: on my computer the old admin set a password for his account and forgot it. I restarted it in safe ...
  A: How are you today? Don't fret. All you need to keep you moving is your Windows Xp CD that originally ...
Windows XP update stuck4/18/2008
  Q: .. have just had to re install Windows XP Home but when I went to shut it down it started some ...
  A: Can you please let me know if you are still experiencing the update freeze-up. If so, please quote ...
error message4/18/2008
  Q: "I have a Compaq Presario,SR1900NX, 5 years old, Intel Celeron D Processor 351, 1Gig+512MB Memory, ...
  A: Please take note of this serial for your security program: 5jjr8-3mu9r-pm1i2-ittx15-x48e00 Kind ...
show volume control on task bar.4/15/2008
  Q: My computer is not letting me click on the show volume control on my task bar. I am unable to hear ...
  A: Two possibilities- Your sound could be muted or the main sound wave could be down.Please do the ...
error message after refomatting PC4/11/2008
  Q: my PC was just reformatted yesterday, and I have only surfed 2 websites, hotmail and yahoo when I ...
  A: That is a definite sign of infection. Follow the link below and download and install the trial ...
font size4/11/2008
  Q: My pc was recently reformatted due to virus infection. Before this, the font size on every webpage ...
  A: Most probably the screen resolution needs slight adjustments. Please do so by following the simple ...
windows xp ati2dvag virus4/10/2008
  Q: I have tried to destroy the virus but when I get to the System devices I don't have the 'CPU to AGP ...
  A: John Stewart, The infection has supposedly infected your laptop's/computer's graphic card's drivers ...
USB External Hard Drive4/10/2008
  Q: I have just purchased a 2.5" IDE Hard drive 100GB and a USB external USB enclosure for it. When I ...
  A: Please disconnect(from the caddy) the first USB HDD(that the laptop can see) that has Windows XP ...
Blank Desktop... help!4/10/2008
  Q: I am having problems with my laptop. I have windows XP installed but when i logged on today My ...
  A: How are you? Now that you know the exact anti-virus program installed in the hard-drive, we are ...
Networking Windows4/9/2008
  Q: This is a silly question, but cut and dry...can I take a CAT5 cable to two stand alone computers and ...
  A: It is not possible, unfortunately. You will require a "hub".A "cat-5" is specially designated for ...
App. that installed before, wont' now4/9/2008
  Q: From one lenny to another! I just formatted and reinstalled Windows XP on a Dell laptop. I ...
  A: My response was meant for the way you replied "Progress has been made, altho' I'm not there ...
Windows Help -- Passwords4/8/2008
  Q: Today, when I went to turn on my home computer (laptop), it went to the login screen where I put in ...
  A: There is a way of bypassing the log in screen through Safe Mode. But if you have secured your "Safe ...
AWOLA4/8/2008
  Q: DO YOU KNOW OF ANY FREE PROGRAM THAT WILL REMOVE THE AWOLA SPYWARE PROGRAM? MY SPYBOT PROGRAM IS NOT ...
  A: Before you do anything Jeff please make sure that you have tried to uninstall the said sticky ...
Registering Windows XP4/8/2008
  Q: "Hi, I am a volunteer at a local history museum and I have just set up a computer with Windows XP - ...
  A: From what I know of all Windows Operating Systems, registration is optional. However, activation if ...
Blank Desktop... help!4/3/2008
  Q: I am having problems with my laptop. I have windows XP installed but when i logged on today My ...
  A: -Restart your laptop and repeatedly strike F8 to bring up Start-up options. -Select Safe Mode -Log ...
corrupt winfax driver4/3/2008
  Q: I have tried uninstalling, restarting and reinstalling winfax pro software several times and using ...
  A: Most likely, the program that you are trying to uninstall will still be be running in the background ...
TROJAN REMOVAL4/2/2008
  Q: .. I seem to have a trojan which I cant remove from my PC. I have AVG anti-virus installed (as well ...
  A: I would suggest you uninstall the currently installed security program in your system then visit the ...
hello expert!:)3/31/2008
  Q: i need some help about start up problem i have,when i reinstalled windows...every time i turn on my ...
  A: Unfortunately, there would be a corruption of the Operating System if you try to mess up with the ...
hello expert!:)3/28/2008
  Q: i need some help about start up problem i have,when i reinstalled windows...every time i turn on my ...
  A: Please do the following; -Start the computer then right click on "My Computer" -Click on ...
remembering passwords3/26/2008
  Q: Yes i use internet explorer, but access it from 'my favorites', and have to resign in every 24hrs as ...
  A: If it's Internet Explorer you could do the following; -Click on Tools -Click on Internet Options ...
download did not completely work3/24/2008
  Q: I do not see "Find" in order to change the error "Mapi32.dll" to "Mapi32.old"?? See the notes ...
  A: There is only one possible solution.Do the following; 1)Quit Outlook. 2)Click Start, then click ...
Avoiding manual start up3/19/2008
  Q: I am wanting to leave my computer on all the time but after say 24 hours the screen goes blank and I ...
  A: It is not bad at all to ask, John. I am a follower of Jesus Christ and I believe in Salvation.The ...
Avoiding manual start up3/19/2008
  Q: I am wanting to leave my computer on all the time but after say 24 hours the screen goes blank and I ...
  A: By default every computer/laptop has been set in such a way that it auto-shuts to save power. You ...
wrong HD size reported3/17/2008
  Q: I went to renstall WinXP Prof on my laptop. It has a 40gig HD. When it went into setup it asked me ...
  A: The whole process needs a re-run but this time the installed partition needs to be deleted as in the ...
frequent noise3/17/2008
  Q: with my pc speakers turned on i hear the click of a web page opening up from time to time, i find ...
  A: -Please go to Control Panel -In the Sounds and Audio Devices Properties dialog box, click the Sounds ...
Stuck at startup during installation3/15/2008
  Q: I am trying to install Win XP Pro into my laptop, which comes with Vista. Having set my dvd rom as ...
  A: I believe you have worked your way around the Asus problem. Well, if you haven't then you could try ...
ive found the problem3/14/2008
  Q: i decided to uncheck the various boxes on my cable connection(where you said to uncheck the ...
  A: "Internet Protocol TCP/IP" cannot and is not meant to be unchecked by all means as this is the ...
strange modem isuue3/13/2008
  Q: i have a wireless router and a cable modem connected individually via an ethernet cable. Whenever i ...
  A: Is there any chance that file-sharing is enabled on your computer, Michael? YES- Please proceed to ...
Use laptop to record classes3/13/2008
  Q: This question is probably way too easy for you! I am looking for a program where I can turn my ...
  A: I've got very good news for you.There is a very sophisticated and reliable recording program used in ...
Stuck at startup during installation3/12/2008
  Q: I am trying to install Win XP Pro into my laptop, which comes with Vista. Having set my dvd rom as ...
  A: NOTE: After copying the necessary files the system will automatically reboot. Do not press any ...
the famous "blue screen"3/12/2008
  Q: I have a toshiba satellite laptop model:p25-s507 running windows xp home edition. Windows will ...
  A: This is a sign of a corrupted master boot record. It needs to be fixed. If you have your XP Home CD ...
Laptop Toubles3/12/2008
  Q: deleting temp files, and old files I don't use, checking for disk errors etc.. and the last advice I ...
  A: Well seems like the lappy is trying to be a bit resistant this time. We ain't going to be giving up ...
Laptop Toubles3/12/2008
  Q: deleting temp files, and old files I don't use, checking for disk errors etc.. and the last advice I ...
  A: This must have really spoilt your day. But that's how computers behave sometimes. They are never ...
Invalid Win32 application3/10/2008
  Q: I have just re-formatted my hard drive and re-installed Windows XP Pro with SP2. The windows ...
  A: There are two possibilities; The error message is an indication that either: -The Windows XP ...
hard drive partition security3/7/2008
  Q: I have a 35GB hard drive, which I have made into “C” and “F” partitions. The “C” partition is where ...
  A: I believe you have Administrator rights upon the machine. The only possible way around it is by ...
welcome note3/7/2008
  Q: how can i get rid of a welcome note i put on ,i have to click it to start win xp I would like to be ...
  A: Please do the following if you have Administrator's rights on the computer; -Click on Start -Click ...
xp slow3/6/2008
  Q: For some unknown reason my pc takes a long time to open pictures, text documents and compressed ...
  A: This is an indication of a very loaded hard-drive. Technically, a hard-drive becomes fragmented with ...
Connecting to Internet3/6/2008
  Q: I am operating Windows XP-Home Edition. I use AOL as my home page. I am having trouvle connecting to ...
  A: Please try the following; -Start AOL chat -Press CTRL+K on the keyboard in ascending order. -Type ...
can't connect to internet from browser3/3/2008
  Q: i can't connect to the internet from any of my browers. I have a local connection and it is working ...
  A: Try to do the following; -Click on Start -Click on Control Panel -Double click to open "Network ...
XP issues- virus'-deleted- 'xls'- xplorer shuts down continually,etc.3/3/2008
  Q: Running Dimension E3100 w/ XP professional Yesterday a pop-up came up stating explorer had to shut ...
  A: It's high time you changed your security program. I recommend Zone Alarm Security Suite. This would ...
System Reboot2/26/2008
  Q: When I plug in the USB 5-1 card reader my Windows XP computer reboots its self
  A: Can I call you Rick if you don't mind. Rick, please do this for me. -Shut down your computer. ...
Windows XP could not start2/8/2008
  Q: I have a Sony computer with Windows XP. It had problem with motherboard before and had new one ...
  A: Start the computer in Safe Mode by striking the F8 button on the keyboard or whichever key that will ...
WinXP Briefcase gets Orphaned on Suspend2/6/2008
  Q: Lenny, hi, I tried my first experiments yesterday with XPHome's Briefcase: did a New Briefcase on ...
  A: Tip from Microsoft; When you attempt to synchronize a file, you receive the following error message ...
cursor problem2/4/2008
  Q: I have a dell latitude running windows XP. When I start up my PC my cursor starts running over the ...
  A: Please respond with the following details; It's high time you uninstall the mouse drivers then ...
windows graphic card2/3/2008
  Q: i have reistalled the winodws xp on the computer formating quick and reloading all the other stuff ...
  A: Good that you managed to pinpoint the actual problem, excellent. Well, regarding Roxio DVD CREATOR ...
windows graphic card2/2/2008
  Q: i have reistalled the winodws xp on the computer formating quick and reloading all the other stuff ...
  A: I actually did not understand this part "my computer is not cut out for this download" but I will ...
phantom autocomplete window2/1/2008
  Q: a small, blank Autocomplete window pops up on the upper left side of my desktop every time a website ...
  A: In order for me to know exactly what's going on with the system, please click on the link below to ...
CD read-only problem2/1/2008
  Q: On 12/27/2007, you were asked about 'Write-Protection removal from CD_R disk', which of course you ...
  A: In order for a CD-RW disk to have the capabilities of a Floppy or a Removable/Flash Disk, it needs ...
computer Freeze1/24/2008
  Q: My computer keeps freezing up . Installed xpmedic and problem still exists. How can i stop computer ...
  A: Please follow the link below to download and install ERROR-SMART. The program will eliminate every ...
I changed a registry1/24/2008
  Q: A few months ago, my computer restarted by itself few times. I forgot the error message. I searched ...
  A: I believe your answer lies in the link below; ...
Windows XP sp2 standby poblems1/22/2008
  Q: I have had to reinstall windows xp a few times because my computer has been running slowly. Anyway, ...
  A: -Click the "Start" button in the bottom left hand corner of the screen. -Select the |"Control ...
Problem with missing Taskbar icons1/19/2008
  Q: I've been having this problem for some time now, but I can't seem to get it fixed. You know how the ...
  A: Please follow the link below to download and save the file. Run it in order to fix your tasbar. ...
Windows XP Pro.1/7/2008
  Q: My problem started few days ago when all of sudden my laptop (TOSHIBA A70)was not booting (starting ...
  A: Firstly, it has nothing to do with the hard-drive.There seems to be a problem within your laptop's ...
windows xp (SP2) Startup issues1/6/2008
  Q: This is a problem I have had on and off for a while and I am finially getting around to asking. ...
  A: OK.Go for this I bet it is going to be easier for you. 1st boot device = IDE 0 2nd boot device = ...
XP Rebooting1/4/2008
  Q: I have a problem with xp pro. My systems has been fine but after installing a couple of media ...
  A: Please click on the link below to download HIJACKTHIS 1.99 then run it and post me the log here so I ...
Windows picture viewer12/31/2007
  Q: In the past I could place my cursor on a picture in Windows Picture and Fax viewer and it would show ...
  A: Do the following to select all the photos in the folders; -Open "My Documents" folder -Open "My ...
windows xp (SP2) Startup issues12/31/2007
  Q: This is a problem I have had on and off for a while and I am finially getting around to asking. ...
  A: There are 2 possibilities; 1-Either the DVD-drive is dying out and needs a replacement or 2-Your ...
Slow Windows start up, slow processes12/29/2007
  Q: I am running Windows XP Professional. Its a fairly new computer. I use DSL for my internet ...
  A: The "services" list has no connection with the efficiency of the functionality of the system. It is ...
Slow Windows start up, slow processes12/28/2007
  Q: I am running Windows XP Professional. Its a fairly new computer. I use DSL for my internet ...
  A: It's high time you reduced or rather disabled the programs that start up with the computer. These ...
Write-Protection removal from CD_R disk12/27/2007
  Q: When I am saving files from my excel worksheets on to a CD-R disk I keep getting a cannot save, ...
  A: Unfortunately, once a CD-R disk has once been used, it can never be re-used. It is finalized and ...
XP Issues12/26/2007
  Q: I recently installed XP Home Edition onto my HP Pavilion 7850 which had bee running Window ME as ME ...
  A: I suspect the sluggishness is due to the current installed drivers. Please follow the link below to ...
XP pro in spanish uninstall12/26/2007
  Q: So, let´s say you are living in a Spanish speaking third world country and your harddrive crashes. ...
  A: An Operating System like XP cannot be uninstalled but can be wiped off by deleting a partition or be ...
explorer.exe not auto loading12/23/2007
  Q: my computer's os is windows xp pro sp2 1200MHZ processor. My problem is when I start my computer and ...
  A: -Start in Safe Mode -Go to Control Panel -Open Add/Remove Programs -Select ERD Commander 2003 and ...
Windows xp sp2 click and delay12/22/2007
  Q: System delay between clicking an icon and the response is sometimes as long as 30-90 seconds. I ...
  A: Presumably your computer is actually yelling out for more memory. You have a high volume of data ...
explorer.exe not auto loading12/22/2007
  Q: my computer's os is windows xp pro sp2 1200MHZ processor. My problem is when I start my computer and ...
  A: I believe the only solution or rather alternative left for you is to actually uninstall ERD ...
windows scroll smoothly12/21/2007
  Q: on my hp computer im having problems scrolling smoothly it like chops up and scrolls little by ...
  A: In order to get the right driver, I will need to know the model of graphic card currently installed ...
Windows XP Runtime Error12/21/2007
  Q: When I try to open up the user account control panel, or any other control panel component, ...
  A: I believe your computer lacks Service Pack 2. If not then, try the solution below and fix explorer ...
xp disk booting problems12/21/2007
  Q: I got dvd of windows xp black which is supposed to be a vista-xp hybrid os thing. Me and my friend ...
  A: You will probably need to access the computer's BIOS and set the DVD drive as First Boot Device. To ...
Web page access problem12/20/2007
  Q: Just changed router to high-speed adsl from previous low speed adsl. Connected to Ethernet port - ...
  A: Probably clutter like cookies(website footprints)need to be cleared up to create more webspace e.g ...
RIS deployment from Server 2003 to client using XP12/20/2007
  Q: i am using win server 2003 enterprise edition with the motherboard spec of MSI G33M, and client ...
  A: Your client's computer is actually booting from it's ethernet card.This is commonly an error ...
problems with windows update in xp12/20/2007
  Q: security update for microsoft XML core services 4.0 service pack 2 I been trying to install this ...
  A: It's a common MS Update error.Do the following Download the following "msxml4-KB936181-enu.exe" ...
Hdd write protection12/19/2007
  Q: I have a hard drive just to stor my mp3 files. Recently I have tried to organize these files to new ...
  A: Yes, you are very right. The reason I asked the "internal/external" question is try to find out if ...
weird fonts displayed in windows message boxes12/18/2007
  Q: The weird fonts suddenly came up when I re-started my laptop today. I was only running windows ...
  A: I have not dealt with the Chinese Microsoft side of things but I presume your problem is probably ...
restoring the computer12/18/2007
  Q: I got a virus on my computer and I tried everything including trendmicro's house call many times to ...
  A: Please run this quick tests to ensure that your CD drive is alright; TEST 1 -Right click on "My ...
converting 2 drives from fat32 to ntfs12/14/2007
  Q: I have Windows XP pro SP2 installed on one 60 gig IDE hard drive. I have all my data and programs ...
  A: To convert a volume whether it is a C: or D: or etc. to NTFS from the command prompt, please do the ...
Cleaning logs in event viewer12/13/2007
  Q: I'm working with a user on the network and they got an error message stating that "Security Log on. ...
  A: To resolve this issue, use an account that is a member of the Administrators group to log on to the ...
Improving pc performance12/13/2007
  Q: Critiquing pc performance Is there a website that for free will have you see the condition your pc ...
  A: There are millions of websites that offer such services but mostly through software programs that do ...
Internet Explorer won't connect12/13/2007
  Q: My Internet Explorer browser won't open up. I did the windows update including IE 7. It worked ...
  A: Please do the following. 1-Start Internet Explorer 7. 2-On the "Tools" menu, click "Internet ...
sound trouble12/7/2007
  Q: I can not get any sound anymore from radio stations, using MS Media Player last version. The sound ...
  A: -Open Windows Media Player -Click on "TOOLS" -Click on "OPTIONS" -Click on "NETWORK" tab -Check the ...
Microsoft Outlook keeps crashing/rebuilding database12/7/2007
  Q: Like, every other day...what's causing this? Any idea? A virus? Do I need to re-load the entire OS? ...
  A: If you are using one of these versions MS Outlook 2000,2002 or 2003 then please do the follow the ...
Recovery system12/7/2007
  Q: I have mostly white on my screen.......when I try to shut down.......it pops up shows up as AppyTray ...
  A: Please hold down the Power button for a few seconds until the computer goes off. Wait a minute then ...
Cannot start windows without after formatting windows.12/5/2007
  Q: I have formatted my computer and installed windows XP pro. Now is the problem that I cannot start my ...
  A: -Turn on the computer and repeatedly hit the "DELETE" button on your keyboard. -This will lead you ...
inserting pictures into a word doc.12/5/2007
  Q: I have windows xp pro. with word 2007 also an HP officejet 6310 all in one printer/scanner. i would ...
  A: Easiest Way The fastest solution available is by dragging and dropping the image of your choice from ...
Xp problem12/4/2007
  Q: My screen flashes and then loads up to 30 copies of the programme I am using.Can you stop it driving ...
  A: Please click on the link below to download HIJACKTHIS.exe ...
Question12/4/2007
  Q: Jayle I have compaq pp2140 laptop. When I boot it shows system32/configure/system file is missing or ...
  A: I have for you below a link that will enable you to have access to your notebook's live support. ...
Download Problem12/3/2007
  Q: Can you help me with this problem? When I used to download files from the net, the computer would ...
  A: Please do the following; -Double-click My Computer. -On the Tools menu, click Folder Options. -On ...
Question12/3/2007
  Q: Jayle I have compaq pp2140 laptop. When I boot it shows system32/configure/system file is missing or ...
  A: This is a common Operating System error that occurs when the system registry gets corrupted. Aman, I ...
explorer.exe does not load.12/3/2007
  Q: System:Win XP PRO SP2 in my laptop. hard drive space:80Gb RAM:1.5Gb 1.83GHz Problem started after i ...
  A: Firstly, I need to thank you for the fantastic intro that you have given me regarding the status of ...
Xp problem12/2/2007
  Q: My screen flashes and then loads up to 30 copies of the programme I am using.Can you stop it driving ...
  A: I am currently unable to assist you due to lack of proper information. Is it alright to ask you to ...
Cannot start Oultook 2003 due to corrupt mapi32.dll12/1/2007
  Q: You answered the following question back in 2006, and I tried finding all the old mapi32.dll files ...
  A: Please do the following; -Click on Start -Click on RUN -Copy and paste the following.Ignoring the ...
removing write-protection on an audio cd11/30/2007
  Q: I have a sysytem working on window xp,i have some audio music stored on my window media player. i ...
  A: To remove write protection on your memory stick please do the following; Note: If the Memory-Card ...
i forgot admin password .how to recover that11/28/2007
  Q: I am using windowsXP sp2 . i forgot my administrator password . by using windows xp cd can we make ...
  A: You can access windows via Safe Mode then change your old password from within. To do that, do the ...
Use of partitioned hard drive11/27/2007
  Q: I just got a new Dell laptop with a partitioned hard dive: C:is 20 GB and D: is 100 GB. ...
  A: OPTION 1 For a start, I suggest you create a folder on partition D: and give it a name.Then you can ...
corrupt ntfs.sys11/27/2007
  Q: I received this on a windows XP Pro laptop. I replaced the file by using the recovery console but ...
  A: I must thank you for giving me a perfect opening subject i.e. "corrupt NTFS.SYS" Wayne, don't you ...
Wireless keyboard extra buttons11/27/2007
  Q: Medion Titanium MD 8084 XL running windows XP home SP2. Keyboard is also Medion KBR0108. The extra ...
  A: Before I suggest a solution I have something I need to verify first. Did you try to run "SYSTEM ...
Windows installer11/26/2007
  Q: I tried to update windows and install adobe 8 today. When Adobe failed, I get a message that ...
  A: I am proud of you.Most of all, of the diverse information. This will help me point out the areas of ...
all accounts is disabled11/26/2007
  Q: One of my friends has disabled all the accounts on my computer(also the admin Acc)so now i can't log ...
  A: I have been trying to understand your question but I couldn't get to the edge of it. This is because ...
Windows installer11/24/2007
  Q: I tried to update windows and install adobe 8 today. When Adobe failed, I get a message that ...
  A: Please do the following; -Click on Start. -Then scroll to and click on Control Panel -Then double ...
my hard drive!!!11/24/2007
  Q: when i start my computer i cant access my password login window. before it reaches that login ...
  A: I figure the only solution left out for you is to reinstall the Operating System. Most Fatal Errors ...
My Computer11/24/2007
  Q: When I plug in my mp3 device to the computer, it does not show up as an icon when I open "My ...
  A: 1-Try resetting your MP3 player.If that doesn't work go to step 2 2-Toggle switch On and Off while ...
my hard drive!!!11/24/2007
  Q: when i start my computer i cant access my password login window. before it reaches that login ...
  A: Please run the recovery process with the Recovery Disks if the computer came with any. Otherwise, ...
XP Boot9/20/2007
  Q: I am re-building a PC from scratch, booting from XP Pro CD,when I reach; "Welcome To Setup" "To ...
  A: I advice you to confirm whether the devices are properly seated in their PCI sockets. Fiddly and ...
Remote Deskto Connection set up help9/17/2007
  Q: I am a Mac user and I connect to my work PC on a daily basis from home using Remote Desktop ...
  A: Check your Windows Firewall exceptions' tab and see if Remote desktop is unchecked.To do that, go to ...
WIN XP ISSUE9/16/2007
  Q: I had a poweer outage in my house and when my computer rebooted the desktop did not appear. I pwered ...
  A: -Restart the computer in safe Mode(i.e. by striking the necessary key,mostly F8, as computer ...
Windows XP log-in log file9/15/2007
  Q: I work at some office, and i am trying to know if there was any successful or failed attempts to log ...
  A: To access the log events, please do the following; -Click Start, then click Run and copy and paste ...
2 desktop pictures !!9/15/2007
  Q: I have a strange question... on my work laptop it has somehow managed to have 2 desktop pictures. ...
  A: I bet the last alternative is take the risk of uninstalling your laptop's video-card's driver and ...
Windows XP log-in log file9/15/2007
  Q: I work at some office, and i am trying to know if there was any successful or failed attempts to log ...
  A: It is possible to do that but the utility is not activated by default wihtin Windows. Please do the ...
2 desktop pictures !!9/14/2007
  Q: I have a strange question... on my work laptop it has somehow managed to have 2 desktop pictures. ...
  A: Simon Wright, What has happened is that the image/photo has been locked to the background. This is ...
Debug?9/14/2007
  Q: I can`t search for a document in either Windows Explorer or Word. I get a message asking if I want ...
  A: I have 2 options for you here but I would go for the later. Option 1 Assuming you still have the ...
XP Pro Boot9/13/2007
  Q: My question is about boot up. 1] When using msconfig – is there available a comprehensive list ...
  A: 1-The Microsoft rule for Microsoft System Configuration Utility tool is to only disable identifiable ...
Windows XP Pro hangs up when going into Stand By or Hibernate.9/13/2007
  Q: I have a Compaq Presario 5000 running Windows XP Pro. Recently I removed Norton Internet Security ...
  A: I suggest you go ahead and fresh install Windows Vista on your laptop.Make sure you assign the first ...
Windows XP Pro hangs up when going into Stand By or Hibernate.9/12/2007
  Q: I have a Compaq Presario 5000 running Windows XP Pro. Recently I removed Norton Internet Security ...
  A: I understand there are times the computer/laptop would just decide to take a bit of a holiday and ...
windows file protection9/12/2007
  Q: Yesterday when I was doing disk clean up, the defragmented files were checked off under clean up so ...
  A: Yes, Shana. Please go ahead and do that. Give it a go ahead but when it restarts and says that ...
Debug?9/11/2007
  Q: I can`t search for a document in either Windows Explorer or Word. I get a message asking if I want ...
  A: Please try this; -Go to the "Tools" menu in Explorer and select "Internet Options" menu item ...
LimeWire 4.14.8 Java 1.6.0_029/10/2007
  Q: I have switch from Roadrunner to Verizon DSL and now my lime wire will not connected. It will try ...
  A: That is an error saying that you probably did not install the program properly. But don't you give ...
wifi9/10/2007
  Q: I have an HP dv8000. The wifi shuts down, Xing all the icons on the tool bar. I have been paying ...
  A: I believe your notebook's inbuilt wireless capability drivers are corrupt or confused in some sort ...
LimeWire 4.14.8 Java 1.6.0_029/9/2007
  Q: I have switch from Roadrunner to Verizon DSL and now my lime wire will not connected. It will try ...
  A: I have never used Limewire myself but I will try my best to assist you.We are going to uninstall the ...
Computer freeze9/9/2007
  Q: I'm experiencing a frequent problem. Some time when browsing any site,and when I point with the ...
  A: There have been constant freeze-ups with IE7's before. I suggest you uninstall it, restart the ...
Thumbnail9/9/2007
  Q: i recently formatted my disk and installed xp sp2. on my previous xp sp1 i could see all videos as ...
  A: Many apologies but there seems not to be no option for setting .mpg or .mpeg files as thumbnails ...
desktop background do not change9/7/2007
  Q: I have a laptop using Win XP Pro sp2 and my problem is that I can't change the backgound of my ...
  A: I am sorry the Safe Mode option did not work for you. I have two options for you here. But try this ...
desktop background do not change9/7/2007
  Q: I have a laptop using Win XP Pro sp2 and my problem is that I can't change the backgound of my ...
  A: Please do the following, -Restart the computer while repeatedly pressing the F8 button on the ...
Installing xp professional over xp home9/6/2007
  Q: I recently installed xp professional over top of xp home. Both copies are valid and registered with ...
  A: I wouldn't recommend you to use XP OS disk that came with Dell on a safety precaution. The disk has ...
Installing xp professional over xp home9/5/2007
  Q: I recently installed xp professional over top of xp home. Both copies are valid and registered with ...
  A: I don't have very good news for you. As you know your laptop Sony Viao model PCG-Z1VA originally ...
Inherited laptop, want to delete user files9/4/2007
  Q: My son gave me his girlfriend's old laptop with xp pro on it and wanted me to reformat it before I ...
  A: The main culprit here is SYSTEM RESTORE.A restore point is being created as you delete the user ...
booting windows9/2/2007
  Q: While running windows xp on my old hard drive, I put in the disk and installed xp media center ...
  A: I presume you installed the Operating System into the new Hard Drive before proper hard-drive jumper ...
startup9/1/2007
  Q: whenever i turn on my computer (which has Windows XP) Photo Gallery tries to install, how do i stop ...
  A: That is a major problem with some of the basic inbuilt programs that come installed in HP notebooks ...
windows doesnot start7/21/2007
  Q: sir, whenever i start my computer it shows "last good config.,safe mode etc. even if i move the ...
  A: Please have your Windows XP CD ready with you and do the following: 1-Insert the Windows XP CD into ...
restoring windows xp without cds7/21/2007
  Q: hp760n pavilion desktop i have no original cds to restore with and cant get them also the disk i ...
  A: I can only refer you to this link where you can download all recovery files for your HP 760N ...
Explorer.exe error- huge problem!7/20/2007
  Q: For a while now I've been having this god-awful problem with my explorer.exe file. I get an error ...
  A: I understand you would like to reinstall Windows. Insert the Operating System disk then restart ...
Formatting An External Hard Drive7/20/2007
  Q: Why wouldn't Windows be able to format my external hard drive? Situation: Five months ago I ...
  A: Sounds like a hardware problem. The hard-drive has suffered some bad sectors which can be only be ...
cd writer Plus HP pavilion 7975 Desk7/19/2007
  Q: The cd writer will not open do you think I need to get a new cd writer?
  A: Before you go further, I would need to know the actual status of the CD-Writer.Please do the ...
maybe spyware or adware?7/19/2007
  Q: This is my work PC. Windows XP Pro. I am the Admin. I have lots of anti-spyware/adware as well as ...
  A: Restart your computer in Safe Mode and run a virus/spyware scan within there. To access Safe Mode, ...
Trying to instaill XP7/19/2007
  Q: I built a new computer and I am trying to install windows xp on it for the first time. The keyboard ...
  A: What type of keyboard interface are you using? Is it a PS2 or USB keyboard? If it's a USB keyboard ...
passwords and recovery7/19/2007
  Q: My computer got stuck in check disk and would boot into the program and never complete. I am now ...
  A: I am very sorry, Debbie. You are going to have to create a new partition and install Windows in that ...
Starting applications/programs7/19/2007
  Q: If I have a program open maximized, and then open another the second and further opened programs ...
  A: This requires you to edit the application responsible for running specific windows e.g. Windows ...
When pressing CTRL+ALT+DEL the windows say the sistem is disable by the administrator?7/19/2007
  Q: 1. i can press CTRL+ALT+DEL to bring out the task manager? when i press it the PC say the ...
  A: Have you tried System Restore? Before you start, you will need to ensure if it is enabled. Click on ...
files missing*did NOT delete them7/18/2007
  Q: I am a landscape designer, and keep my clients filed under years. Very recently (perhaps a week) I ...
  A: Before I suggest a rather complex solution, I have a few queries; -Who else has access to your ...
Windows Explorer7/18/2007
  Q: Windows XP Windows Explorer Ver. 5.1 Can you tell me if there is a bug in Windows Explorer that ...
  A: There is no bug at all. The rule is as follows; -If a file e.g document etc itself is changed and ...
ad/remove list7/18/2007
  Q: The programs that are installed on my computer are not showing up in my add in remove list. Do you ...
  A: This has something to do with the Operating System's registry. The programs have become hideous by ...
XP killed ability to use USB ports4/14/2007
  Q: I installed XP on a new 80 gig hard drive and now can't use the USB ports. Which I could before with ...
  A: Common BIOS Problems Many USB Problems are the result of improper settings in the BIOS. To achieve ...
Windows Explorer Error at XP Startup4/13/2007
  Q: On startup, I get an error message "Windows Explorer has encountered a problem and needs to close." ...
  A: Have you tried running System Restore? If not, then go for it first by starting your computer in ...
annoying error messages on every boot4/12/2007
  Q: Every time I boot my XP Pro machine, I get the annoying message entitled "test" saying "failure ...
  A: Follow this link; ...
R/RW Disks4/12/2007
  Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ...
  A: You can also use the inbuilt XP cd-writing software. All there is to do is right click on any file ...
Desktop background4/12/2007
  Q: I can't change my desktop background from the display tab in the control panel, nor can I change it ...
  A: Start >> Run >> type in and gpedit.msc and click OK User configuration>> administrative ...
IE 7 post installation error!!4/12/2007
  Q: Well i installed IE7 on my pc,and restarted it,after restarting my desktop got blank with no icons ...
  A: I am afraid you will have to restart the PC in Safe Mode again and uninstall IE7. After uninstalling ...
R/RW Disks4/11/2007
  Q: Could you help me about writing to R and RW Disks using Windows media ? I have been using Nero for ...
  A: I have a special Microsoft Web link that explains how to do that with Windows Media Player in full ...
Windows XP4/11/2007
  Q: i am working in corporate sector and all the system working in Domain.in my company there is more ...
  A: I am referring you to this link http://office.microsoft.com/en-us/outlook/HA011110031033.aspx It ...
Help with internet security and user accessibilities4/10/2007
  Q: Sorry, but I would like to ask for some help. I'm really not too good with computers and the ...
  A: Don't feel silly or afraid to ask. You are perfect in explaining the kind of problem you are ...
not able to decrypt my data.4/10/2007
  Q: I have recently formated my Xp Service pack-2. earlier i had created a folder and kept important ...
  A: I would suggest that you remove Service Pack 2 and try to access your data if possible.If so then ...
Windows XP4/9/2007
  Q: How to fix the problem that is xp restarting in a loop after logo??
  A: Turn on the computer and immediately hold down or keep tapping F8 button on the keyboard. A list of ...
Tabs missing on Display Property4/8/2007
  Q: I have win xp pro sp2 on my computer. After a crash and a automatic chkdisk I can't set my screen ...
  A: Click Start then Run and type Regedit and click OK. Go to HKEY_Current_User / Software / Microsoft / ...
Problem I sure would appreciate your help on...4/6/2007
  Q: I am getting strange screens from Windows XP that come up when I start and shut down my laptop ...
  A: I have tried to read your question but it seems the only thing that stands out is that you want to ...
cd drive4/5/2007
  Q: I installed microsoft windows xp pro and I can't use my cd drive to install anything else. When I ...
  A: There could be 2 possibilities that contribute to the pblem. -A broken CD-Rom drive.I suggest you ...
No Sound Icon4/4/2007
  Q: I have a question about windows xp.I think i got a virus or something but, the sound from my ...
  A: What we are going to do first is try SYSTEM RESTORE. This is a form of taking your computer back to ...
help and support service doesnt run even if enabled4/1/2007
  Q: my help and support service doesnt run even i enable it from service.msc and also when i run the ...
  A: Go to my Computer and right click on C: thenselect Properties. Click on Tools tab and then click on ...
Re: Welcome Screen Not letting user logon.3/28/2007
  Q: I used your solution to this problem, but it still won't allow anyone to logon. Any other ideas?
  A: Smart trick.Keep it up.And thanks for the feedback. Regards, JayLe. Hello Wayne, I bet it's ...
restoring pictures3/24/2007
  Q: I had to restore my computer and now I want to know if I can find some of my picture that I had on ...
  A: By restoring, are you trying to refer to System Restore? If so, then System Restore does affect your ...
Virtual Memory3/18/2007
  Q: and Thank you for the service. I've been trying to play a movie. Error message says, " I don't have ...
  A: How to add Virtual Memory; Click on Start. Right click on My Computer and select Properties. Click ...
apllications missing3/17/2007
  Q: When turning on the computer a message comes up Launch application, this application has failed to ...
  A: Since this is a homework question, I will let you use a simpler message that will guide you to take ...
need to ask3/15/2007
  Q: is it illegal to copy a software windows from original one even if i ll use it in personaly way not ...
  A: QUESTION 1a-is it illegal to copy a software windows from original one even if i ll use it in ...
my modem3/12/2007
  Q: how do i get my modem working for windows xp
  A: By default, the modem is enabled and up and running except only if drivers are not installed or not ...
win xp pro installtion probs3/5/2007
  Q: after re-installing win xp pro with service pack 2 i cannot load up my graphics drivers from nvidia, ...
  A: Start the computer while repeatedly striking F8.Select Safe Mode.Go to add/remove programs and get ...
task bar3/4/2007
  Q: I use XP Home I'd like to have the task bar (bottom of the screen) back to its defaults which was ...
  A: This is a sign of a locked taskbar. Right click on an empty space on the toolbar then un-select or ...
ques1/17/2007
  Q: my computer is showing task manager is disabled by administrator.please can u tell me where is fault ...
  A: The major cause could be a virus.Visit all the links below for a free virus scan; ...
copy Favorites1/13/2007
  Q: Will this work if I don't have a Yahoo account? I tried simply writing the sontents of the ...
  A: Firstly, you will need to create a folder on your computer(say on desktop) and drag and drop all ...
Recovery1/12/2007
  Q: We have an XP computer that functions very poorly. Not only is it slow, but many Windows functions ...
  A: The Recovery CDs will only work on specially assigned Dell Computers unfortunately. The only ...
the pain called Windows Media Player1/10/2007
  Q: i downloaded windows media player onto my laptop. i'm not much of a computer whiz but from the ...
  A: Actually, it cannot be removed but disabled through Windows Add/Remove Components: Go to Control ...
How to check a CD-RW disk if write protected1/7/2007
  Q: I am attempting to copy my backup CD-RW disk to my icon on the desktop (where all files are lost) ...
  A: I advice you to use drag and drop style of copying files directly onto removable media like ...
StandBy, Win XP1/7/2007
  Q: StandBy, Win XP "Thanks for offering your expertise. I recently re-installed Win XP. StandBy is no ...
  A: -Click "Start" button in the bottom left hand corner of the screen. -Select "Control Panel" -Click ...
Volume Control & User Accounts error1/6/2007
  Q: I'm using XP Professional with Service Pack 2. This is the family computer and it has four ...
  A: Before I respond fully, please access that account and go to Device Manager then click to expand ...
usb ports not recognizing devices12/30/2006
  Q: initially had trouble with blue screen but fixed that with reinstall of xp pro and updating video ...
  A: Use System restore to return computer back to the day old device drivers were on before BIOS update. ...
how to free up memory12/30/2006
  Q: Can you help me on how I can free up memeopry on my Windows XP- is running really slow-- Also how ...
  A: Open it up and check how many empty slots are available for RAM memory upgrade. And you should find ...
windows movie maker12/12/2006
  Q: im lai kuen from malaysia. im currently having a hard time because my windows xp do not have a ...
  A: Once you get it,go to www.utorrent.com and download and install utorrent. Then copy and paste this ...
losing rundll32!12/8/2006
  Q: my computer was infected,and it always comeout with rundll32 notice. i thought it was the main ...
  A: You have probably deleted the essential file by mistake.It is responsible for smooth running oof ...
emailing pictures12/6/2006
  Q: I am unable to right click and send pictures from my "my pictures" folder to a mail recipient. The ...
  A: Check if you have set Outlook Express as the default mail handler. Open Internet Explorer then ...
Opening (C:) Drive12/4/2006
  Q: When I double click on my hard drive (C:) to open it I just get the search window. How do I fix this ...
  A: It's probably some corruption in the Registry.Please do the following; Click Start, Run and enter ...
Win XP Pro Problem11/30/2006
  Q: The text above is a follow-up to ... -----Question----- I have Windows XP Pro Corporate Edition ...
  A: Sorry to learn that it never worked.Please go to Start then Run then type REGEDIT.EXE and press ...
redirecting my music foolder in xp11/29/2006
  Q: my question is that, in the start menu a folder called my music appears and i am wanting to know how ...
  A: First, go to your Secondary Partition 'My Computer' folder and rename 'My Music' folder as 'My ...
data backup11/28/2006
  Q: I have a Dell inspiron 9300 with XP professional for an operating system. I have recently bought a ...
  A: You could get one of those drive imaging devices like Norton Ghost and just clone the drive. You ...
Win XP Pro Problem11/28/2006
  Q: I have Windows XP Pro Corporate Edition with SP2 integrated. When I click Device Manager or any of ...
  A: I am reffering you to this link.....download and run it. ...
Win XP Pro Problem11/28/2006
  Q: I have Windows XP Pro Corporate Edition with SP2 integrated. When I click Device Manager or any of ...
  A: Click on Start then RUN and type in CMD and press enter 1. Type in msdtc -resetlog and press Enter ...
win pro11/27/2006
  Q: please can you tell me if i can reinstall win xp pro without winxp cd i have tried pressing f10 at ...
  A: There is no possibility of installing XP without the actual Operating System disk. Start your ...
passwords11/27/2006
  Q: I'm sorry, maybe I didn't give you enough info. the computer I am trying to get into is running XP ...
  A: Regarding yourWill a back-up CD from the XP Home edition help me with the XP Pro problem i am ...
unable to open pictures using windows picture and fax viewer11/26/2006
  Q: i am unable to view pictures using windows picture and fax viewer. i was able to do it just two days ...
  A: -Open up Windows Explorer.Find any file with that same extension. -Right-click on the filename, and ...
My Pc has a Worm11/25/2006
  Q: I am writing to inform You that actually I think my PC has a worm or virus that has put a security ...
  A: You can actually get your original XP disk and install a second partition on that drive.Then you can ...
xp install11/25/2006
  Q: i have an older system that i wiped the hard drive clean with a program called mutilate file wiper. ...
  A: You can only format a single drive at a time without the slave drive.All you have got to do is ...
Security Tab Missing11/24/2006
  Q: We have recently updated our systems. initially it was worked in Win Xp Pro. Now we have updated ...
  A: -Click Start, and then click My Computer. -On the Tools menu, click Folder Options, and then click ...
My Window's files have been corrupted11/23/2006
  Q: I am having problems restarting my computer. It all started as I was installing nero7 and all of a ...
  A: Please restart your computer and as soon as you hear the beep on start-up press repeatedly or hold ...
Opening Folders11/22/2006
  Q: Help!! When I double click to open a folder it goes to the search page (you know the one with the ...
  A: Please follow the instructions carefully........a mistake renders the system's registry corrupt; ...
Windows XP Keyboard Warning Won't Go Away11/22/2006
  Q: I'm having a problem with my wireless keyboard/mouse. A warning window pops up every few seconds ...
  A: Your batteries could be running low. If not uninstall the software, then restart computer, then ...
did my mother board die?11/21/2006
  Q: I think I crashed my system. I installed a new video card and had problems using it. It caused my ...
  A: Try this at your own risk: -Open up the case and locate the BIOS battery. Gently remove it and ...
system restore11/21/2006
  Q: Firstly, thanks for previous help re virtual memory. Now I have a problem with system restore. I ...
  A: Don't be broken hearted. Please follow these simple steps to get System restore up on its feet ...
Unable to access the internet11/20/2006
  Q: JayLe, Before I follow your instructions a couple of questions so I don't mess up: 1) I have a HP ...
  A: Nice idea of your writing back the details...that's a smart move. Send me your email ...
restart scan?11/20/2006
  Q: every time I restart my computer (XP PRO)I get a blue screen saying that it has to check the file ...
  A: -Click on Start, then RUN and type REGEDIT.EXE and click OK. -In the new window, navigate to this ...
Write-protected11/20/2006
  Q: How do you unwrite-protect a disk?
  A: If you write-protected the disk, you can un-write-protect it by removing the write-protect tab from ...
Unable to access the internet11/18/2006
  Q: I followed exactly what you said and still did not work. The local area connection status says ...
  A: I would suggest you completely uninstall the network card by going to Start then right click on MY ...
Unable to access the internet11/18/2006
  Q: I have Win XP and I am unable to access the Internet. Everything has been working fine but today ...
  A: You need to repair the Network connection. -Go to Start, then Control Panel. -Locate and open ...
Hyperlinks11/17/2006
  Q: How do you make a hyperlink? I used to know, but have forgoten.I have Windows XP Prof. I want to put ...
  A: Simple. All you have to do is <A HREF="http://type domain name here">type label here</A> Lets say ...
cut and paste issue in xp explorer11/16/2006
  Q: At first they where photo files , then music files then any file from anywhere just to see it would ...
  A: I guessed so, if they are image files, then there is a possibility that the link you are trying to ...
cut and paste issue in xp explorer11/16/2006
  Q: I cant remember but it comes up with a picture of the thumb nail saying a error regarding copying ...
  A: I think it's a general Windows error.But if you do not mind me asking, what kind of files are you ...
Windows Firewall11/15/2006
  Q: I have tried reinstalling service pack 2 several times and have recevied the same results. Is there ...
  A: If unsuccessful then try this one out; METHOD 1. -Restart your computer in Safe Mode.And log in as ...
Windows Firewall11/14/2006
  Q: I just loaded an upgrade to my widows XP operating system that upgraded it from service pack 1 to ...
  A: Do not be alarmed.You can deisable this by doing the following; -Click Start then Run -Type ...
Drivers?11/14/2006
  Q: Okay, let me tell you what I did. I had to leave town and stay in a hotel. I disabled the wireless ...
  A: Please disconnect your NIC card and then click on Start then All Programs then Accessories then ...
xp mess11/13/2006
  Q: My computer is a mess. XP Pro is installed. Occasionally can't launch software, or freezes with a ...
  A: If you can restart your computer then go to My Computer. Right click on the hard-drive letter C: ...
start up11/13/2006
  Q: How can I get my computer to load as normal without doing this please Thank you for your support ...
  A: If you can restart your computer then go to My Computer. Right click on the hard-drive letter C: ...
Home page settings11/12/2006
  Q: I have my home page set to a website that i do not want as my home page anymore. i go into internet ...
  A: Your computer has been infected with a spyware known as a Browser Hijacker. It is some form of ...
Error: The instruction at "0x024132cf"11/11/2006
  Q: I've been installing DiabloII when I received this message : ...
  A: Your computer is probably infected with some malware or trojan virus. Turn off System Restore(you do ...
accessing usb HDD(dynamic disk) from winXP(basic disk) on a multiboot system11/10/2006
  Q: i have computer having 3 partitions: C:\ contains win98(basic disk) D:\ contains winXP Pro. (basic ...
  A: Please visit the microsoft website and check out the risks of converting disks. Regards, JayLe.
Win XP11/9/2006
  Q: My computer is about 3 years old. 40 gb but use only 10gb. ISP is Verizon DSL using WIN XP Home ...
  A: If your computer came with a Windows XP restore CD, then it's safe to do so.It's not going to ...
restoring my computer11/8/2006
  Q: how do i restoere my computer it is a dell, 3000, windows xp
  A: Restoring a computer depends on whether SYSTEM RESTORE is enabled/running. To confirm this, click on ...
xp install and protected files and folders11/8/2006
  Q: i am fairly knowledgeable in computers, i upgraded my computer and installed a new hard drive,xp on ...
  A: If I were you, I'd disconnect the new drive and reconnect the old one as master.Boot from it, log in ...
Win XP Account11/8/2006
  Q: I have a big problem on my PC. It's using Win XP Pro. There is only one account registered on my PC. ...
  A: Carol, no need to worry about this at all.Please do the following; -Restart the computer and ...
Scanner and camera wizard11/6/2006
  Q: I have Win XP Prof. , and Lexmark All In One 1180 . so far I used to scan the family photos and ...
  A: I am sorry to tell you this but Lexmark 1180 all-in-one printers have had problems amongst printing ...
computer restarts11/5/2006
  Q: I did that but it does not fix the problem.My computer restarts when I shut down. How do I fix it? ...
  A: -Log on to the host computer as either an administrator or the owner. -Click Start, and then click ...
Internet Explorer11/5/2006
  Q: You don't remember me? L & R Surveying, we went back and forth with my work computer and we never ...
  A: Many apologies.I have gone through my records and I admit I can truly recall you now. Hey Johnny, I ...
computer restarts11/3/2006
  Q: My computer restarts when I shut down. How do I fix it?
  A: -Click Start button. -Right click My Computer -Click Properties -Click the Advanced tab,then click ...
Low battery11/1/2006
  Q: the inscriptions on the door of my drive is ‘’compact disk’’ while ‘cd drive appear when I open ‘my ...
  A: Every computer comes with a tiny flat battery installed in the motherboard known as a CMOS ...
chkdsk and system restore11/1/2006
  Q: recently I have been having a blue screen appear when I boot up saying one of my drives needs to ...
  A: I suggest you do that manually to override this issue. -Go to Start. -Click on Run. -Type cmd and ...
data recovery from corrupt xp pc11/1/2006
  Q: my tech person thinks my os may be corrupt. When I power up I can't get past the "windows did not ...
  A: If I may ask,Harold.Is there by any chance that this techie ran a System Repair on the broken PC ...
USB port issue11/1/2006
  Q: I am looking for help with a tricky issue. I will take you through it all ... Whenever I have ...
  A: There's definitely something spooky about the IRQ's assigned to your USB 2.0 ports.However, I have a ...
safe mode then black page10/30/2006
  Q: my computer is not starting at all. when i turn it on, it goes to the windows xp page, and runs for ...
  A: This sounds like a system confusion.Most probably caused by hardware failure.I would recommend you ...
cd/dvd10/29/2006
  Q: Please, my cd drive does not read/play any dvd disk. How do i know that this drive can only read cds ...
  A: In order for you to be sure exactly what kind of drive is on your pc, check the ...
Logon removal10/27/2006
  Q: I don't bother with logging in on startup, I've no security issue. Somehow the login screen has ...
  A: -Click on Start. -Click on Control Panel. -Double-click on User Accounts. -Click on "Change the way ...
heeelp10/27/2006
  Q: my monitor goes off after the windows xp logo.. it happened after i changed my themes.. i dont ...
  A: Please start your computer in Safe Mode.You do that by holding down or repeatedly pressing F8 key on ...
Viewing pics10/26/2006
  Q: I am using yahooI just received and email with pics. I can view the message but cannot see the ...
  A: I can honestly say that there is no problem with your computer whatsoever.The problem lies with the ...
XP start up10/26/2006
  Q: first of all, thanks for the advice. Unfortunately the best I can get out of this procedure is a ...
  A: Please run an XP system repair as in the link below; ...
System Restore10/25/2006
  Q: I have been trying to create space on my desktop which runs on windows XP, I may have inadvertently ...
  A: On an occasion like this, it is vital you ran a System Repair using your original Windows XP CD that ...
Where is IE10/25/2006
  Q: The checkbox for IE is already cheked. Thx JHello, I was installing Firefox and my IE disapears. I ...
  A: -Click on Start,then Run and type this on Run C:Program Files and click OK. -Locate and double-click ...
Window Re install10/24/2006
  Q: I'll give it a shot.-GCThanks,..but ah, how do I do that? Can you explain it like I'm 5 years ...
  A: Nice one!You are a genius in the making,GC. Remember to set your FIRST BOOT DEVICE as HDD-0 after ...
XP start up10/24/2006
  Q: When my computer boots up and gets to the desk top screen it reboots continuosly. I can only boot up ...
  A: This normally happens when the system experiences an error.So by default, auto-restart is enabled in ...
No Icons Displayed Start-up10/24/2006
  Q: Not sure what I did, but now when I start up my laptop, no icons appear on my display. I have to ...
  A: YES.An important windows file is corrupt or might have been deleted/damaged.In this case, you will ...
Viewing pics10/23/2006
  Q: I just received and email with pics. I can view the message but cannot see the pics. When I right ...
  A: The attachments might not be what you think they are.May I ask what email service provider you use? ...
Where is IE10/23/2006
  Q: I was installing Firefox and my IE disapears. I tried to find it on my HD but I could not find it. I ...
  A: Seems like I.E is playing a little game of hide'n'seek on you.Please follow the instructions below ...
Window Re install10/22/2006
  Q: ------------------------------------------- Thanks,..but ah, how do I do that? Can you explain it ...
  A: Normally, to enable "boot from CD", you will need to restart your computer and as soon as you hear ...
file sort10/19/2006
  Q: How are you? Thank you for taking questions. I have the following Win XP Home question. When I ...
  A: My suggestion would be for you to install a third-party photo editing software to sort out your ...
Blank desktop10/19/2006
  Q: I did everything you explained earlier but my desktop is still blank. Do you have anymore ideas?
  A: Please click on Start,then RUN and type regedit.exe and click OK. Find the following keys and ...
how to quick re-installation of the operating system ?10/15/2006
  Q: I found some laptop can re-install their operating system by pressing one key on their keyboard, how ...
  A: Such laptops come with an easily accessible user interface of re-installing an Operating System that ...
move items and close items dialog boxes appear when they should not.10/13/2006
  Q: Sometimes I need to open mutiple files at the same time, for example .ttf files and .jpgs. Problem: ...
  A: There are system errors.To solve that,go to My Computer then right click on C: and select ...
"open containing folder" doesn't work10/12/2006
  Q: on WinXp Pro, in the search window, when I right click on any search result, and then I choose "open ...
  A: I am not exactly sure why that feature does not work for you but have you tried clicking on "Open ...
my computer no longer recognizes drive C10/11/2006
  Q: When we start computer it starts to boot then goes to a page that says it doesn't have a C drive. ...
  A: This is a sign of a corrupt system start-up file.It would do you good if you ran a System Repair ...
After the Virus scan10/10/2006
  Q: I downloaded Trend Micro off of Microsoft.com and removed a number of trojan virus' with it. I own ...
  A: You could over-ride or avoid these persistant errors by restarting your system in Safe Mode.This is ...
internet explorer10/9/2006
  Q: how to change home page when the internet options dialogue box doe not give you the options to chage ...
  A: You can alter or change your Internet homepage by doing the following; -Click on Start then click ...
XP Setup Error10/6/2006
  Q: I have a PC with an ASUS P4C800 Deluxe motherboard in it and I also have 4*512 MBytes RAM by ...
  A: I believe the problem is with the BIOS settings.You need to go into BIOS(by restarting the computer ...
Programme Updating Problem10/6/2006
  Q: Using Windows XP Home Edition with Norton Zone Alarm Security and xp-AntiSpy. I am having a problem ...
  A: The file is not executable any longer because it seems as if you have set your zone alarm settings ...
Windows XP: Lost Orginal Administrator Account10/4/2006
  Q: On my XP PC at work (logging onto a Server 2003 which should be irrelevant, I think), I added 2 new ...
  A: I support your suspicion, the admin account is definitely playing hide and seek.I suggest you try ...
Blank desktop10/4/2006
  Q: Followup To Question -A few weeks ago, I began getting the error Windows - System error ...
  A: The files cannot simply be deleted because they are in use.To do so,press CTRL-ALT-DEL to bring up ...
Windows XP Pro / ati2dvag.dll error10/3/2006
  Q: I have a blue screen problem with Windows XP. At first, I thought it was my harddrive, since that ...
  A: There is a problem with your graphic/video card.Please remove them by following the instructions in ...
I can't start Windows XP10/2/2006
  Q: Model is Compaq Deskpro Pentium III 733Mhz; HD is 20GB and has 256 of RAM whith OS Windows XP on ...
  A: I presume there is limited connectivity between your monitor and the computer.Shut down the computer ...
No icons or taskbar10/1/2006
  Q: when i restated my computer, i had no icons on my desktop, no taskbar, and couldn't right click on ...
  A: Your computer could be a victim of a virus or adware/spyware.The only option left is to restart your ...
Blank desktop10/1/2006
  Q: Followup To Question - A few weeks ago, I began getting the error Windows - System error ...
  A: I am confident that your computer is actually infected with some malicious spyware/adware.This could ...
USB hardrive MDT....9/29/2006
  Q: I saw you had a problem with ausb 160GB external hard drive from ebay. I have the same problem. Did ...
  A: After a thorough search in my archives, I managed to find your similar problem.I hereby include the ...
Defragment9/28/2006
  Q: I know how to defrag- but my question is this. I am using Windows XP- when I get ready to defrag I ...
  A: If I may ask.How many user accounts are installed in your system?Check if Guest account is turned on ...
can't drag and drop from OE9/28/2006
  Q: What's the best way to reinstall OE? If you use the "add and remove windows components" to do it, ...
  A: The best way of doing it is by uninstalling it through Add/Remove Programs then restarting and ...
Blank desktop9/28/2006
  Q: A few weeks ago, I began getting the error Windows - System error A duplicate name ...
  A: This is a sign of your system's response inability towards execution of currently installed ...
Virtual Memory9/26/2006
  Q: I keep getting a pop-up message, usually on start-up, telling me that computer is low on virtual ...
  A: Go to Start->Settings->Control Panel->System->Advanced Then under Performance choose Settings and ...
Duplicate name exists on the network/Blank desktop9/26/2006
  Q: A few weeks ago, I began getting the error Windows - System error A duplicate name ...
  A: Are you on a LAN network by any chance?If so, then right click on My Computer and select ...
Updating Registry9/25/2006
  Q: OPS: Windows XP Pro SP2 I uninstalled ATM Deluxe 4.1 recently and now I can't access any PFM fonts ...
  A: My only solution would be to get into the registry and delete all keys and subkeys related to ...
web cam9/25/2006
  Q: Hey, ive installed the software for the cam and that all works fine including the cam. windows XP is ...
  A: I am very sorry but I am finding it hard to assist you because you have not mentioned your ...
how to install spell check9/25/2006
  Q: how do I install spell check on my window xp comouter, is it something simple to do?
  A: When you mean spell-check, are you implying the one as in Microsoft Outlook Express within Microsoft ...
Outlook Express; and System Restore9/25/2006
  Q: I am sorry to bother you again. I have been searching "Help and Support" to follow through on ...
  A: The guide is here; ...
Outlook Express; and System Restore9/24/2006
  Q: especially so quickly. The "System Restore Disk Cleanup" did the trick. Outlook Express: ...
  A: I am pretty sure you checked the option "Logon using Secure Password Authentication" while creating ...
Oulook and Windows XP9/24/2006
  Q: I have the same issue as Bill had, but I do not have MOBILE PHONE TOOLS. How do I reinstall ...
  A: To do that you are required to have your Office XP CD.Insert and let it autoplay. You will be ...
Xp SERIAL no9/24/2006
  Q: .. I am using win-xp pro right know, and i am thinking of reintalling it...But the problem is i am ...
  A: Please go click here http://www.neotechcc.org/drivers/ViewKeyXP.exe And download the program that ...
Windows picture and fax viewer9/23/2006
  Q: Windows picture and fax viewer has completely disappeared from my computer. Based upon the advice of ...
  A: D, I believe you are getting this error because 'shimgvw.dll' is not present in your ...
Outlook Express; and System Restore9/22/2006
  Q: Operating System: Windows XP media center Outlook Express 6 One of your colleagues e-mailed me ...
  A: Answer to question 1: I am sorry but I have no idea of the consequences of performing the ...
Won't download9/22/2006
  Q: I have Xp sp2. Cryptographic service isn't found or no XP logo, it will also only let me save to ...
  A: I believe the inability to download updates is because Cryptographic Services is either not ...
Microsoft Installer - XP Pro9/21/2006
  Q: I am sorry that I was not more clear, but I do not want to install Word. that is coming up on it's ...
  A: Please follow this link http://www.download.com/3001- 8022_4-10379544.html?idl=n and download ...
Windows XP Home9/18/2006
  Q: In attempting to repair XP I get the message, "COM+ set-up error, EC=0x8007007f, failed to load ...
  A: Most definitely Yes, Mark.The registry permissions are probably corrupted but not in a totally ...
uninstallation9/17/2006
  Q: i have had problems with uninstalling rollercoaster tycoon 3 soaked.Anyway first time I installed ...
  A: The program is really a ROLLERCOASTER rollercoastering you about in endless circles....LOL. But ...
Problems with Disk CleanUp9/15/2006
  Q: When something horrendous goes wrong I tend to go for a reformatting and reinstallation rather than ...
  A: Hey Davey-Crew, Let me quote this-"replacing uninstalled files by placing discs in the tray but ...
installing a legit version of Xp over nonlegit one9/15/2006
  Q: A friend gave me a copy of Windows XP Pro Corporate to try. I liked it so much I bought Windows XP ...
  A: All you have got to do is simply change the activation or product key.You can do this by performing ...
installing winxp problem9/15/2006
  Q: when i formating my xp n installing it again got a error as :i386asms@0MSFT ...
  A: From your system specification, I can see two SATA hard-drives. And to be honest with you, I have ...
Multiple User Accounts9/15/2006
  Q: How do I go about backing up my computer and re-installing XP?The calendar opens up to Sept and does ...
  A: Since you are a newbie in all this.Please perform what is known as a RECOVERY CONSOLE.This is a ...
extension added to favorites and bookmarks (.url)9/14/2006
  Q: On my second computer I imported the Bookmarks from my firefox browser and the Favorites from my IE6 ...
  A: I will suggest to you a very easy way to get around this.But first, have you got a yahoo email ...
hard disk copy9/14/2006
  Q: win xp pro i have a hard disk that is already showing signs of a probable crash is it possible to ...
  A: I am sorry but imaging this hard-disk will be like carrying on the problem to a healthy ...
Beeping9/14/2006
  Q: I have Spy Sweeper and Trend Micro antivirus installed, and my computer keeps beeping - not beeping, ...
  A: I will definitely advice you to remove SpySweeper then re-install it and see if that problem ...
Multiple User Accounts9/13/2006
  Q: I tried unistalling and reinstalling Internet Explorer and that didn't work. I also ran the error ...
  A: In this case, you will have to remember the exact day that you ran Microsoft Updates before this ...
No sound9/13/2006
  Q: Ok I just installed a sound car to windows xp but the card i got was from my old computer my new one ...
  A: Double click on the sound icon located at the bottom right hand corner of the screen.Check if any of ...
Windows XP loads to blank screen with only pointer seen9/13/2006
  Q: I have a computer that will load fine through the initial WinXP start up screen, but goes blank as ...
  A: I am so sorry to read about this.But while you wait for the restore CDs to arrive.Why don't you try ...
stop error9/12/2006
  Q: I get stop error when starting pc stop(0x0000007b) it goes really fast and will not let me get into ...
  A: This sounds like a boot sector virus.However, do not be alarmed as you can recover your system by ...
RUNDLL9/11/2006
  Q: I think I have a simple problem. I'm getting an Error loading W0A0DD65.dll sPECIFIC MODULE COULD NOT ...
  A: This is definitely an error caused by a previously installed program/software on your system.Please ...
Multiple User Accounts9/11/2006
  Q: I have had my computer for over 5 years with XP. I always had 2 user accounts set up, myself, and ...
  A: Simply un-install and re-install INternet Explorer by going to Control Panel->Add/Remove ...
audio device9/11/2006
  Q: I have an E Machine T2482. I was told that my computer problems were software related and it was ...
  A: I believe your audio device has been disabled in is known as the BIOS settings.Please do the ...
System Freezes9/11/2006
  Q: My System freezes unexpectedly.Sometimes while running games or simply running an application.I ...
  A: There are two posibilities that hinder the smooth running of your system. -You require at least 512 ...
FAT32 to NTFS9/10/2006
  Q: Ive got three harddrives, both of em are NTFS (My XP OS is running on NTFS), however one is FAT32. ...
  A: The easiest way for a novice, is by disconnecting the NTFS formatted drives and leaving the FAT32 ...
Problem(s) booting up - suddenly9/9/2006
  Q: Started a week ago. Our 4 year old dell pc started having problems when booting. I was able to fugde ...
  A: That is trying to tell you that a very crucial system file that makes XP run in your system is ...
task manager9/8/2006
  Q: i am using an windows xp pro, service pack 2. my problem is from yesterday onwards my task manager ...
  A: Seems like somebody double-clicked the grey edges of the Task manager by mistake hence disabling ...
changing a pic from bitmap to jpg9/8/2006
  Q: i have a pic on my hard drive saved in bitmap format. can i change it over to jpg?
  A: You will require a photo editing software like Microsoft's Picture and Fax Viewer. Do the ...
Window Size9/8/2006
  Q: Windows from the web open very narrow on my screen. If I click the Maximize block they go to full ...
  A: I am afraid I cannot seem to find a simplest way of rectifying this other than uninstalling and ...
help9/7/2006
  Q: Ive been having trouble using my (@)symbol when i hold down the arrow key and press it all i get is ...
  A: In that case, then do the following; 1-Click on 'Start' then 'Control Panel'. 2-Open 'Regional and ...
help9/7/2006
  Q: Ive been having trouble using my (@)symbol when i hold down the arrow key and press it all i get is ...
  A: In order for me to answer your question correctly.Please state whether your keyboard layout is A or ...
E-mail Error?9/6/2006
  Q: I am sorry if I already sent you this question but I am having major problems with my computer and ...
  A: This is a minor Outlook Express file mis-installation.Insert your XP CD then go to START>RUN and ...
Trojans and other viruses9/6/2006
  Q: I'm having a problem with my computer. Not sure what? Let me start with it a gateway, I'm runing ...
  A: I am willing to help the best way I can.If you do not mind, pass me your email address and I shall ...
windows xp9/5/2006
  Q: Yes it is nero 7, all startup options except incd had already been disabled. I am running xp pro ...
  A: So sorry that didn't work out for you.This shows that there is a null entry in your Registry.Since ...
Slow peformance of PC while opening documents etc..9/4/2006
  Q: I am using Windows XP Professional edition and I have simple problem. When I tried to open any ...
  A: It would be of great importance if you informed me how long you have had this problem.Can you ...
Spontaneous Beep “wakes up” PC,then Keyboard is Frozen & Keys Mapping is Wrong9/2/2006
  Q: 1]When PC is idle:For no reason I hear a Single Beep Sound [like a BIOS ReBoot Beep Sound-but ...
  A: Roark, it's high time you reformatted your hard-drive and re-installed Windows XP.Many of these ...
pass welcome screen go to desk top on windows xp9/2/2006
  Q: Only person who will ever use this computer and have seen on others that when they start up windows ...
  A: To turn off the Xp Welcome Screen, please do the following; -Go to start, then click on Control ...
windows xp8/30/2006
  Q: I recently updated mero 7, now when windows starts up it automaticly starts windows explorer. How ...
  A: By mero 7, I guess you meant NERO 7. To fix this you will need to remove or disable NERO from global ...
windows not reading correct dist space8/29/2006
  Q: i have a dell dimension 4600 p4 with windows xp originally sp1 but downloaded service pack 2 so now ...
  A: You see, some systems have this thing called HIGH-CAPACITY DISK ENABLER.This limits the system to ...
private folder8/4/2006
  Q: (i use win xp pro )
  A: If you’re running Windows XP, just open your main drive (usually C:\), right-click on a user’s ...
RAW file system8/2/2006
  Q: i have a problem with my USB flash memory, that my file system on is RAW and i can't access the ...
  A: There is nothing much I can suggest rather than visiting the USB Flash Drive's company website and ...
networking acces log7/29/2006
  Q: I Recently use windows XP SP2 in my office workgroup network, can I detect who was access my ...
  A: First of all you will need to have a firewall installed on your computer.This will auto-detect ...
XP Home Edition7/28/2006
  Q: my computer is now saying that it does not have a modem when I try to complete my work and send it ...
  A: Go to Control Panel. Click on Add/Remove Hardware. Click on Next. Click on "Yes,I have already ...
Making a Bootable CD7/27/2006
  Q: This is Pushpinder Singh from India. I 've two CD , named Windows XP Professional and Windows XP ...
  A: I have here a link that will enable you download Service Pack 2 execution file. Follow this link ...
video7/26/2006
  Q: how do I make windows media player my primary player?
  A: Open Control Panel->Add/Remove Programs->Set Program Acess and Defaults Click to expand Custom. ...
chang Ip7/22/2006
  Q: jayle, At present I have msn as my IP. Have gone to internet properties to try to change to another ...
  A: I am sorry but I do not think I understand your question.Or are you referring to Home Page? If ...
Set Default Folder view to list7/21/2006
  Q: Is there a way to ensure that each time I open up a folder it display its contents as a list rather ...
  A: Open the specific folder then right click to select View then List. Then click on Tools then Folder ...
Task manager and7/21/2006
  Q: JayLe, I hope you can help me. I just got my computer a few weeks ago (2GB Ram, 300GB HD, 3.0Ghz ...
  A: Before I proceed, would you please be kind enough to post for me the names of the applications that ...
Is my computer dying?7/21/2006
  Q: I have Windows XP on a Dell Computer. I believe I bought this in 2000 or so. I have SpySweeper and ...
  A: I am sorry but I suggest that you get a newer computer.One that comes with the most modern ...
Viruses7/21/2006
  Q: Two weeks ago I noticed my WinXP machine was infected. Antivirus detected it but could not cure it. ...
  A: Before I go further, would you be kind enough to follow this link and install the program in your ...
Strange Font in Windows Installer7/21/2006
  Q: My "Windows Installer" (not for Windows, but for applications) suddently cannot display correct ...
  A: The reason why it won't accept the installation is because you haven't installed Supplemental ...
RUNDLL7/20/2006
  Q: On startup, I get msg saying "C:\progra~\newdot~1\newdot~2.dll not found". What's going on?! ...
  A: If you have Microsoft Antispyware(MSAS)installed on your system then follow the instructions below; ...
XP SEarch7/19/2006
  Q: I dont see the files named MRU part. but i deleted the thing thats called "barsize" and it didnt ...
  A: I suggest you follow this link to download and install Microsoft's TweakUI. ...
Partitioned Hard Drive7/18/2006
  Q: I have just bought a new laptop and noticed that the hard drive has been partitioned in two parts. ...
  A: A partitioned drive is simply one that has been divided into sections.A good example is like having ...
Welcome Screen Not letting user logon.7/18/2006
  Q: Turn on laptop. Boots up to welcome screen with everyone in the family list. click on any user even ...
  A: An important system file responsible for Windows XP start-up has been infected and deleted by the ...
XP re- installed7/15/2006
  Q: Here the infomration you requested. [Boot Loader] Timeout=5 Default=C:\$WIN_NT$.~BT\BOOTSECT.DAT ...
  A: Before you do the following,please save a copy of what you have posted(the configuration in ...
I Just Found Out My Windows XP Copy May Be Counterfeit7/15/2006
  Q: Some years ago, I paid a consultant to load Windows XP and other programs on my then new computer. ...
  A: A notification baloon message from Microsoft pops-up whenever it detects a counterfeit Operating ...
start up7/14/2006
  Q: but another problem pops up. Is the account logon screen, it appears when I start the computer and ...
  A: 1)Go to the Start Menu and the Run box. 2)Type in the following: control userpasswords2 now click ...
Problem with Right-Hand Click7/13/2006
  Q: A while ago I installed Computer Associates' ETrust antivirus program but decided it wasn't for me, ...
  A: Click on Start. Click on Run. Type in REGEDIT.EXE and click OK. Follow this path; ...
XP re- installed7/13/2006
  Q: I have a version of windows xp, i friend of mine by mistake tried to install another version of xp, ...
  A: The instructions below will wipe out the pending XP setup option.Please read carefully before ...
Lost file7/12/2006
  Q: I have a client running XP home. She has just begun using a phillips voice tracer for digital ...
  A: I am very sorry to read about all the trauma you are undergoing.However, do not be worried.There is ...
start up7/11/2006
  Q: I am using winxp Pro with sp2. Recently i am reinstalling the os, after the installation it prompt ...
  A: To get rid of the OS selection time-out.Go to Start then right click on "My Computer" then select ...
External Hard Drive7/11/2006
  Q: I just bought a usb 160GB external hard drive from ebay. My OS is WinXP. The hard drive model is ...
  A: There is some annoying drive revealing problem with USB hard-drives.It is a simple registry ...
could'nt find hidden file7/11/2006
  Q: .im using windows XP. I've hidden few of my files in My documents. How can i unhide them back?
  A: It would greatly appreciate if I knew what type of software you are using to hide your files.All the ...
run command has disappeared7/10/2006
  Q: Well,press the "Windows" and "R" keys on your keyboard in ascending order to bring up the RUN ...
  A: Your response sounded a bit rude and harsh as pertaining to the caps and sequence of question marks. ...
run command has disappeared7/10/2006
  Q: BUT neither option is there to tick in xp pro!!basically the "run"command prompt has disappeared ...
  A: Well,press the "Windows" and "R" keys on your keyboard in ascending order to bring up the RUN ...
Windows in Windows7/10/2006
  Q: At work, I use Windows XP Professional, Version 2002, with Service Pack 1 installed. I have two, ...
  A: Answer to 1stClick on Start then Run and type CMD and click OK.To print a list of files in a folder ...
Mapping vs. Network Places7/10/2006
  Q: I am wondering if there is any advantage or disadvantage to using mapping a network drive over just ...
  A: Since I am not so very well familiar with Drive Mapping I can only give one disadvantage though; ...
Outlook freezes..7/10/2006
  Q: rolfefox@gmail.com Outlook freezes.. hello, i have just loaded a new Avertec laaptop and Outlook ...
  A: The reason could be your emails being scanned by the security program installed on your pc.I figure ...
Winows XP rebooting constantly7/9/2006
  Q: On one of my machines Windows XP S/P 2 suddenly keeps on rebooting. It starts up normally and then, ...
  A: The most likely culprit of all times connected with this issue is over-heating.I suggest you open up ...
DEFAULTS7/9/2006
  Q: JayLe Is there anyway to change the default from My Documents\pictures to something of my own ...
  A: Unfortunately,the only way possible of permanently changing the default image saving folder is by ...
IE7/9/2006
  Q: Runnind winxp home, and the lastest ver. of IE when I go to mapquest - I get a tiny red "X" instead ...
  A: This could be an indication of security settings in IE.Open IE,click on Tools->Internet ...
emachine boot problem7/8/2006
  Q: unfortunatly the restore cd will not restore, it seems it is not recognizing the cd drive either.my ...
  A: You will need to set CD-ROM drive as first boot device in order for your CD to be detected so you ...
bin files7/7/2006
  Q: could you tell me what a bin file is and how i can open it and use it thanks ian
  A: In long terms,bin stands for binary.An image of a file that acts as a CD data ghost. To open a ...
Windows XP installation7/7/2006
  Q: is it possible to install the XP through DOS.still I have no OS on my machine and want to install XP ...
  A: I am referring you to this site for more info on installing an operating system via DOS; ...
configging msconfig7/5/2006
  Q: Every time I boot into windows, a pop up screen says "You have used the system configuration utility ...
  A: After restarting (and logging in to Windows), a window appears confirming that "You have used the ...
No Start Up and Shutdown Sound7/4/2006
  Q: I have a problem recently on my Windows XP Pro -DEll Laptop. 1. I encounter the OS unable to play ...
  A: Click on Start. Click on Control Panel. Search and double click on Sounds and Audio Devices. Check ...
sound drivers7/3/2006
  Q: I reinstalled WinXP on my friend's non-brand-name computer. There's no information on what audio ...
  A: It will be better and convenient if you unplugged the soundcard and check the model number inscribed ...
Slow Computer7/2/2006
  Q: I am now having with the computer being too slow for running one or two of my programs, in spite of ...
  A: To disable such items,do the following; Click on Start,then go to Run and type MSCONFIG.EXE then ...
ad blocking7/1/2006
  Q: I am reasonably computer savvy but....I can't find a way to turn off ad blocking. My emails have ...
  A: To make matters easier and more elaborative for you,I have this link for you; ...
Explorer.exe problem with CPU6/30/2006
  Q: I have a laptop running XP and for some reason, the explorer.exe program is always using 99% of the ...
  A: I suspect the problem to be bug-related or some kind of virus or spyware.It'd be great if you ...
Changing name after installation6/30/2006
  Q: My husband recently bought me a new laptop. At the computer store they configured Windows XP for ...
  A: I will try to make matters easier for you.In order for you to take ownership of My Documents ...
(1) SP2 will not install. (2) udate from Home to Pro??6/29/2006
  Q: I've removed the SP2 due to corrupting it. I have tried to DL it form updates, but it stops half way ...
  A: I have only one reliable advice.Install XP PRO freshly by restarting your computer with the disk.But ...
Seeing Bigger6/26/2006
  Q: I turned on my computer and suddenly everything was in a bigger size. Not the font of anything and ...
  A: Please re-install your video-card drivers.They should come in a CD-Pack along with the computer.If ...
Slow moving screen.6/25/2006
  Q: I have just had to re-install Windows XP Home, but now scrolling or moving the screen/page with the ...
  A: That's a display resolution not set.To rectify this; 1)Minimize all open windows and right click on ...
Delete Folder6/24/2006
  Q: I tried but it didn't work, thanks for your time anywayA few months ago I used the program DVD ...
  A: Sorry that did not work.I am reffering you to this link ...
Delete Folder6/24/2006
  Q: A few months ago I used the program DVD decrypter to extract a home movie on DVD from a friend to my ...
  A: Restart the computer in Safe Mode then delete the file from there.To go to Safe Mode; Restart ...
mapi326/24/2006
  Q: similar problem to what others have posted here: tried office 2007, didn't like it. Reinstalled ...
  A: Do this first and if it does not solve the problem,please get back to me. Close Outlook. Locate a ...
CD Drives not recognized by Windows XP6/23/2006
  Q: I will try tonight when I get home. I've never done a system restore, so forgive the questions. Do ...
  A: Using System Restore does not cause your system to loose any files.But Programs that were not ...
CD Drives not recognized by Windows XP6/22/2006
  Q: I have Windows XP Pro on my home PC, and I have recently had a problem with my CD drives. The ...
  A: I can only suggest you perform a SYSTEM RESTORE to bring back the computer to a day your drives were ...
Adding programs6/21/2006
  Q: This week Windows XP Pro was installed on my machine. The computer is a 2.67 gigahertz Intel ...
  A: I suggest you do the following; WARNING:Before you perform this,please be very careful while ...
computer crash6/21/2006
  Q: I came home from work today to a power outage. When the lights came back on, my computer needed to ...
  A: I presume your system boot record(by this I mean the instance to start-up from your hard-drive)has ...
Icons & Fonts got small6/20/2006
  Q: All of a sudden, for no reason I can think of, all of my desktop icons and all of my onscreen fonts ...
  A: There could be a change in screen resolution.You need to adjust that.By doing the following; ...
Windows XP won't shut down6/20/2006
  Q: My windows XP Pro all of a sudden will not shut down. From Start-shut down drop box, chosing shut ...
  A: I suspect your power options are altered,either through the registry or just by sheer ...
prefered networks6/20/2006
  Q: im using a wireless router and have been trying to broadcast with the network name(ssid) switched ...
  A: If that's the case,I advice you to enable SSID.There have been problems especially with XP Home,when ...
Windows Explorere search unavailable6/20/2006
  Q: Unfortunately, that key isn't there. There's a (Default) and one that says "NoDrive TypeAutoRun". ...
  A: The other thing that makes me think that F3 is not working is the F-Lock key.See if it is ...
Format Windows XP6/20/2006
  Q: I recently purchased an IBM T-30 laptop on E-bay. Being the idiot that I am, I did not know that it ...
  A: I am afraid to inform you that in order for your machine to be in a perfect working condition after ...
Windows Explorere search unavailable6/19/2006
  Q: I'm running Windows XP Professional, SP2. In Windows Explorer, I'm accustomed to pressing F3 and ...
  A: Go to Start and then Run and type REGEDIT.EXE and click on OK. Then follow this path; ...
Windows XP6/19/2006
  Q: I have Windows XP Professional installed on my computer. Would you please provide in the most ...
  A: The instructions below are easy as ABC.But first before I go further I wonder if you have any ...
prefered networks6/19/2006
  Q: im using a wireless router and have been trying to broadcast with the network name(ssid) switched ...
  A: I have a suggestion which might help.Please open Network Connections and right click on the Wireless ...
Folder Option > File Types6/18/2006
  Q: Sorry Man... I forget to say that I already had tried that... Needless to say it didn't work... ...
  A: My last and only suggestion is to run chkdsk.Right click on your C: drive and click on ...
keyboard functions6/18/2006
  Q: jay, thank you for your asssitance, but i fixed it. a friend of mine told me to depress the FN key ...
  A: FN stands for Function.It is a special key found on most notebooks and laptops.I have various images ...
XP pro6/17/2006
  Q: I have a copy of XP PRO. It will not install. I really do not think that it is recognizing the ...
  A: I suspect you have not assigned the CD-ROM drive to be the first boot device.You will need to do ...
Desktop Clock6/17/2006
  Q: g 10.49 Saturday 17/6/2006 it used to only display the time and not the date and i want it back ...
  A: Right click on the Taskbar then check that "Lock the Taskbar" is selected.If selected,unselect it ...
Popups and defragging problems6/16/2006
  Q: I have WindowXP, and I am having a problem opening up a popup on a website Quicktime will play, so I ...
  A: I advice you to perform a System Restore.To do that,go to Start-All Programs-Accessories-System ...
Background disappeared after spyware6/15/2006
  Q: I am running Windows XP Home Edition with Service Pack 2 and I recently was exposed to spyware. ...
  A: Open the Control Panel. Open Display Properties. Click the Desktop tab. Click the Customize ...
A problem with E and F drives6/15/2006
  Q: I got a problem with E and F drives. When I put a CD or DVD to the drives, the green light goes off ...
  A: There is a trick in the registry,please do the following; Start Registry Editor (Start, Run and ...
Formatting6/15/2006
  Q: When I want to print information from the web,instead of getting the full page, I lose about 1/4 to ...
  A: To resolve this issue, reset the margins to their default settings: 1)Start Internet Explorer. ...
dr watson6/15/2006
  Q: ! i double click My Computer then c (hard disc) but it is not opening and gets me back to my ...
  A: You need to run an error check and repair process on the C: drive.Go to My Computer then right click ...
xp pro not working well!!6/14/2006
  Q: i own a microsoft windows xp professional 2001. it turns on fine, but as soon as i turn it on it ...
  A: It's high time brought your computer to a state when it was running smoothly called System ...
networking xp6/14/2006
  Q: I have a laptop with windows xp home sp2 and a desktop with windows xp pro sp2. I am trying to ...
  A: There is a way around this conflict through the registry.Please do the following(if stuck,do not ...
Play DVDs6/14/2006
  Q: What software do I need to play DVDs on my XP home PC.?
  A: The most commonly used program is Power-DVD but you will need to purchase.However,the perfect one is ...
How do I wipe everything?6/14/2006
  Q: Maxtor 300 SATA II, 3GB, ASUS Motherboard, Dual CPU After 2 crashes and a new hard Drive and ...
  A: You require Windows XP CD-ROM.Follow the instructions below; 1)Start your computer from the ...
Orphans need you6/13/2006
  Q: please please help [the problem] I have corrupted around 200GB of files by trying to add another ...
  A: Before I attempt to answer this question.Could you please go to Control Panel and then ...
Language Change in XP6/13/2006
  Q: I have a notebook with German version of windows and a German keyboard and would like to change the ...
  A: I am very sorry but that's impossible.The only way out is by installing English XP version over the ...
Task manager re CPU%6/13/2006
  Q: Sorry Lenny but the task manager doesn't show an advance tab as you suggest can you explain this or ...
  A: Apologies,it should have been My Computer.Please do the following; Right click on My Computer and ...
Cannot start Oultook 2003 due to corrupt mapi32.dll6/12/2006
  Q: I have the same problem as Bill (see below). I tried the solution you provided him. Unfortunately, I ...
  A: There is only one possible solution.Do the following; 1)Quit Outlook. 2)Click Start, point to ...
Task manager re CPU%6/12/2006
  Q: I am using a PIII 850 with win XP Pro SP2 with a 160HD and plenty of space, with 512 memory I use my ...
  A: Your computer specs openly indicate the diverse amount of RAM except the slow CPU rate.We need to ...
task manager6/12/2006
  Q: --Hi JayLe, Sorry to bother you again, but I have one more question. How do I go about removing a ...
  A: Please do the following; Click on Start. Click on Run. Type msconfig.exe then press enter. Click on ...
Computer Optimization6/11/2006
  Q: "Computer Specs: Motherboard: Intel Pentium 4. 3.0GHz Socket-478. 800 FSB CPU Memory Support: PC ...
  A: 1)and(2)and(7)Partitioning a hard drive is like creating ghost sections of the drive in preparation ...
limewire6/11/2006
  Q: I downloaded Limewire on to my computer. I did everythign that i was spposed to. I have the icon on ...
  A: Were you able to install Limewire though? If you are running Norton Antivirus,look for the Internet ...
Windows XP Problems6/11/2006
  Q: I am trying to fix my daughter's HP Pavilion with Windows XP (home Edition with SP2), 256 MB RAM, & ...
  A: There are several causes for the lack of functionality in an optical drive.Either firmware(this is ...
Product key6/11/2006
  Q: The question was can I retrieve it from the cd It's never been installed.Is there any way I can ...
  A: Yes,it's still possible.But I am not completely sure.Insert the CD but close the auto-run window ...
problem with enabling internet firewall6/11/2006
  Q: I am talking about the internet connection firewall that comes with windows XP(pro). I think its a ...
  A: Please go to Control Panel,then "Add/Remove Programs" and uninstall "Windows XP Service Pack ...
Installing a printer driver6/10/2006
  Q: I had my hard drive cleaned a few months ago by HP. During that process I lost the printing ...
  A: Don't you be so heart-broken.The printer will be up and running in a flash!Please do the following; ...
Temp files6/10/2006
  Q: I can delete temp internet files OK but if I go to XP: docum&settings/emachine/localsettings/ ...
  A: You could automate this process by doing the following; 1)Open Internet Explorer. 2)Click on ...
startup display6/10/2006
  Q: I cant figure out how to make my startup taskbar display larger (the one at the bottom). If I go ...
  A: I am sorry about your poor vision.You can adjust the size of the Taskbar and the icons within by ...
Product key6/10/2006
  Q: Is there any way I can retrieve the product key for windows xp upgrade from the cd?
  A: Yes,there is a way.Technology has allowed as.Follow this link ...
can't see Outlook Express...6/8/2006
  Q: I am on XP Home. When I click on the O.E 6.0 icon, I am getting the internet properties.. ..... ...
  A: I believe you had either Office 2000 or Office 2003 uninstalled before you started getting this ...
CD/DVD problems6/8/2006
  Q: Followup To Question - I have a computer with a gb of ram, 25 gb hard drive and a amd processor ...
  A: Try to alter the jumpers on each drive. If that doesn't solve it,remove the CD-ROM drive and leave ...
xp w/n boot in any mode incl safe6/8/2006
  Q: Tried the xp repair but it still just reboots. Could this be a hardware problem, maybe my ...
  A: I believe so.No you will need to try and open up the PC(please do this at your own risk). Locate ...
Laptop LCD not recognised by Windows XP Pro6/8/2006
  Q: I have a new Dell XPS M1710 laptop with Windows XP Pro. On receiving it the LCD worked fine but the ...
  A: There is a possibility of your LCD inverter being dead.It needs a replacement.It is not a software ...
xp w/n boot in any mode incl safe6/8/2006
  Q: My computer was locking up all the time and I had a bunch of junk on the machine so I did a zero ...
  A: Have you changed the Boot Sequence in BIOS? If not,please do select CD-ROM drive as first boot ...
CD/DVD problems6/7/2006
  Q: I have a computer with a gb of ram, 25 gb hard drive and a amd processor rated at 1.2 gh. I ...
  A: Nero might have disabled the default Windows-XP auto burn utility.However,you can enable it by doing ...
Missing of icon(active windows) in the taskbar !!6/7/2006
  Q: i am having some troubel with my taskbar .. it doesn't show icons of the application i am running. I ...
  A: Minimize all open windows. Right click on taskbar. Select Properties. Then check "Lock the taskbar" ...
Windows XP scroll problem6/6/2006
  Q: My question is in regards to my Certified Data PC. I'm not certain as to the specifications of the ...
  A: This is a problem caused by a loss of graphic card drivers.It is a sign of missing video card ...
IE6/6/2006
  Q: When I try to save home page in IE it always comes bacl to a blank page called "about blank" I have ...
  A: Your comnputer is infected with a kind of spyware known as a "browser hijacker". Do the following ...
XP and the logon-logoff problem6/6/2006
  Q: I recently upgraded to XP, working this morning all was fine, installed a few more programs, pretty ...
  A: How are you once again.I am sorry you couldn't make it past the log-on screen.This time,please try ...
Saving everything to a new hard drive6/6/2006
  Q: I have installed a second hard drive on my computer I want to set it up so that the OS and the ...
  A: You will need Norton Ghost to perform hard-drive imaging/cloning.Forget about X-Setup.Disconnect ...
Wordpad Question6/5/2006
  Q: I already asked Lorry this question, but was referred to you: This has happened twice. My wife has ...
  A: I presume you have Microsoft Word installed in your computer.If so,please do the following; 1)On ...
computer hangs at startup6/5/2006
  Q: We have a problem with starting up our computer. We can open up in safe mode but not the full ...
  A: This is a minor system corruption of the boot.ini file responsible for XP start-up.To rectify ...
wireless internet6/4/2006
  Q: I have a dell pc running windows xp service pack 1. I have just moved into a new house that has ...
  A: I would ask you to try this for a start,if that doesn't work then please I would like you to tell me ...
Password Protection6/4/2006
  Q: My 11 yr old nephew has set up a user profile for himself and his brother on his computer. He is the ...
  A: There is a way around this.Please restart the pc whilst holding down F8 or keep striking it until ...
Using an existing data base address book to merge for labels..6/3/2006
  Q: JayLe- I want to use an existing Address Book which had been on an old hard drive which was ...
  A: The list is definitely empty and non-existant now since it has not been saved in its right/original ...
Installing XP6/2/2006
  Q: I have an older Compaq Presirio with 98SE on it. I wish to install XP on it. The laptop has 128RAM. ...
  A: You require Windows XP CD-ROM.Follow the instructions below; 1)Start your computer from the Windows ...
Folder Shortcuts6/1/2006
  Q: How do I make a shortcut for a folder act like an actual folder? To be more specific: I'd like to ...
  A: Note that the folder "My Videos" already exists within the "My Documents" folder.Most probably the ...
IE 6 browser problems5/30/2006
  Q: Whenever I click on certain websites my IE6 mysteriously closes. There are no error messages at all, ...
  A: Please try to uninstall all java instances from the system by going to Add/Remove Programs.If that ...
Adminstrator acc is guest status5/30/2006
  Q: I have recently bought a new laptop and followed the windows xp home first time use setup menu. On ...
  A: DO NOT use the Userpasswords2 applet to add or modify users in Windows XP Home Edition. This tool is ...
Plug n Play5/30/2006
  Q: For some reason, my XP Pro machine refuses to recognize some of my plug and play external drives. ...
  A: There are several possibilities for the failure; 1)Port disabled Correction:Verify port is working ...
scan results5/30/2006
  Q: O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:Program FilesIntelIntel ...
  A: I have gone through the log and I see no hindrance or suspicious programs.But I have got a very deep ...
internet on laptop5/29/2006
  Q: After I successfully enter the internet, I am suddenly kicked out. How can I fix this? My computer ...
  A: It would be easier for me to assist if you explained what exactly happens when you try to access the ...
MSN Remote assistance5/28/2006
  Q: My friend and I have been playing about with MSN remote assistance. When he invites me I can take ...
  A: I really do not have much to say but I find this link worth of knowledge.Maybe your friends has some ...
Trying to recover my files5/28/2006
  Q: I have a Dell Inspiron 5100. Recently it became infected with a virus that was detected by McAfee as ...
  A: Sorry to hear this but if you look up and about on the net,you will be able to find File Recovery ...
Microsoft Office - Outlook5/28/2006
  Q: It works fine now after removing MPT, I had not used MPT anyway since it was not working with my ...
  A: Please follow the prompts to disable Instant Messaging in Outlook; To disable Instant Messaging in ...
I have a question about reformating5/27/2006
  Q: I need help with my Windows Xp. It's been restarting itself automatically so I told by a friend to ...
  A: To cut a long story short,I am referring you to this link ...
What is WKCALREM.LNK in the start menue5/27/2006
  Q: This WKCALREM.LNK has started to appear in the startup menue. It is being blocked by spyware each ...
  A: This is part of a Microsoft Works Suite program.This is the Calendar Reminders option that comes ...
Microsoft Office - Outlook5/26/2006
  Q: I cannot start Outlook. It gives me this message "Cannot start Microsoft Office Outlook, MAPI32.dll ...
  A: The only solution is to trick the system into thinking that the corrupt file is actually there by ...
Windows will not reboot5/26/2006
  Q: While using my computer, it suddenly shut down unexpectadly. I assumed this was merely from ...
  A: You will require Windows XP CD-ROM to run the repair process. MUP.sys - Multiple UNC provider ...
Windows XP Pro log on problem5/26/2006
  Q: My computer suddenly logs off of the desktop as soon as I log onto my account from the Welcome menu. ...
  A: You will require a Windows XP CD-ROM toperform the recovery/repair process. Instructions: 1)Insert ...
Saving to a CD-RW5/26/2006
  Q: I made a powerpoint presentation which is just under 11 MB in size, so I can't save it to a floppy. ...
  A: Unfortunately,you will not be able to burn anything onto a D: drive through drag n drop if the ...
HDD unallocated5/26/2006
  Q: Xp Pro. When trying to put fresh Xp on new OS-HDD C:\, I accidently included my DATA-HDD D:\ in the ...
  A: You might need to open up your computer to access the hard-drives.Disconnect the primary C: hdd and ...
windows xp home5/26/2006
  Q: This is a computer problem. The other day my Diskeeper Ddfrag program quit on me with the ...
  A: Your HDD is corrupt.It needs repair.To do that,you will require to have a Windows XP start-up ...
XP and other - how to find hidden files and folders5/25/2006
  Q: Subject: XP and other - hot to find hidden files and folders Question Mr. Mike Provenzano please ...
  A: I apologize but the last advice in mind that I would give in order to find your files is by ...
Webcam/usb problem5/24/2006
  Q: i have all the software installed but yet my webcam program keeps telling me to connect the camera ...
  A: Uninstall the software and unplug the webcam.Restart computer and plug the webcam.The computer will ...
XP SP2 cannot reboot5/23/2006
  Q: About 2 reboot After I have been updating drivers for my sound blaster live using mistakingly a ...
  A: There is probably some sort of corruption in the file necessary for XP initiation.I am recommending ...
password5/22/2006
  Q: I have just been given a computer running on XP Pro. The previous owner claims not to remember his ...
  A: I am assuming that this computer's Guest Account is disabled.If so,then please follow this link ...
How to provide more virtual memory?5/22/2006
  Q: I have installed a companion disk that came with a book. It is more like an information disk than a ...
  A: To increase virtual memory,please do the following; 1)Right-click on My Computer, then left-click ...
XP and other - hot to find hidden files and folders5/22/2006
  Q: Mr. Mike Provenzano please tell me how I can search hidden files and folder in windows XP Pro and ...
  A: Windows XP 1)Right Click Start. 2)Select Explore 3)Select the Tools menu and click Folder Options. ...
windows xp5/20/2006
  Q: is it possible to install/dual boot english windows xp and another language windows xp? i cant find ...
  A: The answer is YES sk.It is very possible to do so.You will need to have an extra partition or extra ...
Problem with Briefcase5/20/2006
  Q: I shuttle files and folders between my computer at work and the one at home on a 1 Gb flash drive. I ...
  A: It seems to me that the real files might have been deleted since you needed to unplug your ...
minimising5/20/2006
  Q: I have spoken to one of the other experts about this matter and the problem remains the same. He ...
  A: There seems to be some corruption in your taskbar configuration.However,do not feel shocked because ...
"RUNTIME ERROR"5/20/2006
  Q: I'm using Windows Professional XP. When I use Window Explor, ocassionally there will be a small ...
  A: To get rid of this annoying thing; Open Internet Explorer. Click on Tools,then Internet Options. ...
Configuring Keyboard Buttons5/16/2006
  Q: I am running Windows XP Home Edition which tells me: "You Have not Configured This Button. A ...
  A: Unfortunately,I dont think the tab exists in any keyboard properties anymore.However, it might still ...
Your answer to my USB/XP Pro question.5/15/2006
  Q: You answered that I need to run the drivers where on the disc that did NOT come with either one of ...
  A: As to my understanding,I tend to think that you have a hardware issue.Yes,Windows XP has the plug ...
install hard drive5/14/2006
  Q: i have a problem in instlling my hard drive..i just bought maxtor diamond plus 9 80GB SATA / 150 ...
  A: I am sorry but I don't think I can understand your question.Could you please repeat it?What I would ...
USB 2.0 not recognized by XP pro5/13/2006
  Q: I got a USB 2.0 reader for my Dell, XP Pro OS. It shows in the device manager as being a disk ...
  A: You are required to install its drivers(available on the CD that came with it) on the computer.Easy ...
Internet Explorer5/12/2006
  Q: Followup To Question - Hi I am using WinXP and Internet Explorer 6 While using internet Explorer I ...
  A: Now that you have made it this far,do the following; Note:Both methods below require that the ...
Internet Explorer5/11/2006
  Q: I am using WinXP and Internet Explorer 6 While using internet Explorer I keep getting the "The page ...
  A: You could do a system error check and repair by doing the following; 1)Open "My Computer". 2)Right ...
Uninstalled Modem5/10/2006
  Q: I have a computer that has a on board modem. I formatted my hard drive and installed Widows XP Pro. ...
  A: 1)Go to Control panel then open Add Hardware. 2)Click Next to start auto-detection. 3)Check "Yes,I ...
remote desktop5/9/2006
  Q: Do you know if there's a way that I can use remote desktop to connect from my PC at work to my PC at ...
  A: There are many options.The default is by using XP remote desktop connection.To set it up; 1-On your ...
Internet problems5/9/2006
  Q: I downloaded Mozilla... but now that I changed the network setup, it wants to dial up, so I can't ...
  A: Open Internet Explorer. Click on Tools. Then Internet Options. Then Connections tab. Check "Never ...
Internet problems5/9/2006
  Q: Jay... That didn't work! Still the same problems! ny other ideas? Thanx, KathyHi Jay, Sorry about ...
  A: What anti-virus program have you got installed?Do you have any other browser apart from Internet ...
Internet problems5/9/2006
  Q: Sorry about that! I'm connecting through verizon DSL. We have a router - three computers connected ...
  A: Wonderful information.Now before we go further,I think it's high time you made yourself a cuppa as ...
LISTEN ONLINE RADIO USING WINDOW MEDIA PLAYER 95/9/2006
  Q: I cannot listen/connect to any online radio with my Window Media Player 9 in my Window Professional ...
  A: If you are very sure you did perform the network protocol settings to no avail then I believe it'd ...
Internet problems5/8/2006
  Q: I am having many problems concerning my internet. I cannot purchase anything on line, cannot open my ...
  A: I believe it'd be easier for me to assist if you told me how you are connected to the net.Are you on ...
Toshiba Laptop Win XP Error5/8/2006
  Q: System boots up and see all icons but when try to work on anything lose the whole window and states ...
  A: You have a problem with your wireless LAN card connected/installed in your laptop.This error message ...
Accessing files5/7/2006
  Q: I would like to ask about accessing files from my user account folder. Here's the story. I used to ...
  A: Go to your brother's/Administrator's account.Click on Start,Run and then type CONTROL ...
Additional Info5/7/2006
  Q: I just noticed, the background is normal on the other computer users, only my settings have the ...
  A: 1. got to control panel 2. go to display icon 3. go to desktop tab 4. go to customize desktop ...
Additional Info5/7/2006
  Q: I just noticed, the background is normal on the other computer users, only my settings have the ...
  A: Before you do anything else,you need to disable SYSTEM RESTORE.To do that right click on MY COMPUTER ...
Background Problem5/7/2006
  Q: +Hi JayLe, I had some spyware or something that got on my computer, and was hoping you could help ...
  A: Before you do anything else,you need to disable SYSTEM RESTORE.To do that right click on MY COMPUTER ...
Background Problem5/6/2006
  Q: I had some spyware or something that got on my computer, and was hoping you could help me. The ...
  A: First,you will need to start your computer in Safe Mode.Change the background,then re-run ...
CHINESE LANGUAGE IN XP5/5/2006
  Q: I'm using Window Professional XP (2002). Under Regional Languages in Control Panel, all the ...
  A: The i386 file is still in the Cd.All you have to do is when you are prompted for the CD.Do not check ...
XP problems5/5/2006
  Q: My PC y running to slow and I think that I have a virus, or how can I fix windows XP How can I erase ...
  A: Sounds like the problem is too complicated for you.One word of advice though,take your computer to ...
Formatting second hard drive using xp5/4/2006
  Q: i decided to reformat my second hard drive (western digital) because originally i had 98 and set it ...
  A: You can never format a drive whilst in use.You need to have a Windows XP CD and boot your computer ...
clock5/3/2006
  Q: I have 6 computers (Yeah, I'm a geek!) I noticed that on every one that I upgraded to XP that the ...
  A: Whilst upgrading,you should be given an option to adjust the clock and the time zone.To adjust the ...
Administrator Account5/2/2006
  Q: I run Window XP Home edition as sole user. By stupidly fiddling with my welcome page and user ...
  A: This time,access your limited account and then click on Start-Run and type control ...
Problem in Downloading5/2/2006
  Q: Sorry for taking your time. My problem is in downloadin dancers of "microsoft plus digital media ...
  A: I cannot figure out what you are trying to imply by the word 'dancers'? Unfortunately,since you are ...
Administrator Account5/1/2006
  Q: I run Window XP Home edition as sole user. By stupidly fiddling with my welcome page and user ...
  A: It is impossible to delete an Administrator's account.It is hidden by default.There is an ...
WordProcessing5/1/2006
  Q: I just got a new machine with Windows XP Pro pre- installed. Have many small documents from my old ...
  A: This is generally a problem of XP service pack 2 not being able to convert the wordpad format into ...
format4/30/2006
  Q: well, it's kind of a long story, full of troubles since this morning - First I added from Power ...
  A: Now things are getting abit complicated as you will need to try another method of getting around ...
Programs at Startup4/30/2006
  Q: I run Windows XP, Home Edition, Version 2002, Service Pack 1 (it says so in My Computer, Properties, ...
  A: Very easy to do that.Do this for me; Click on Start. Click on Run. Type MSCONFIG then press Enter. ...
microsoft hell?4/30/2006
  Q: Jayle-save me! I recently installed xp on a laptop (actually tried twice). They say you must ...
  A: Don't you die on me.I will try my best to save you from this disaster but I am afraid this style ...
lap top display appearance and size of text on screen4/30/2006
  Q: I get allergy eyes so sometime the lap top screen is harder to see. So I went to Control Panel ...
  A: You will need to do the following for it to work; Option 1(Setting font size in Internet Explorer) ...
Remember password on this computer4/28/2006
  Q: I accidently clicked to confirm the "remember password on this machine" in Internet Explorer in ...
  A: Open Internet Explorer Click on Tools Click on Internet Options Click on Content tab Click on ...
Windows XP validation4/28/2006
  Q: I did what you suggested and downloaded the link which let me input my license code. However, ...
  A: The other way of updating/validating/changing XP product key is through the Registry.Please follow ...
format4/28/2006
  Q: well, it's kind of a long story, full of troubles since this morning - First I added from Power ...
  A: What you are missing(known as NTLDR or New Technology Loader)is a file neccessary for loading an ...
Show Desktop4/28/2006
  Q: I have tried the usual ways to get Show Desktop to work such as: [Shell] Command=2 ...
  A: Just to confirm....did you save the above command as Show Desktop.scf in this folder c:\Documents ...
Criticle Error Win Xp Pro4/28/2006
  Q: Old Packard-Bell computer P600 processor, 13Gbyte hard drive, 256Mbyte memory. Has always and still ...
  A: I am afraid to tell you that unfortunately,every instance of Internet Explorer repair require that ...
mail merge address list to labels from Excel4/27/2006
  Q: I have read the merge wizard a hundred times in trying to get my address list in Excel to print to ...
  A: I am so sorry but what you are asking is out my expertise.All the same I have managed to find you ...
Windows XP validation4/26/2006
  Q: I have a question for you. I have a Dell system that I bought in February of 2002. It came with ...
  A: To seems like the new valid key hasn't been entered. To make matters easier for you and to save ...
shutting down4/26/2006
  Q: i have a pentium 3 computer,with windows xp,i have a virus scanner on it,and spyware also,my ...
  A: This is normally a problem with graphic cards.It's drivers are either corrupt or the card itself is ...
Internet4/25/2006
  Q: I use dial up connection to connect to the Internet. I had installed Zone Alarm and after I ...
  A: I believe some ghost Zone Alarm files are still present in your system hence its inability to open ...
Reformatting Hard Drive4/24/2006
  Q: I would like to reformat my hard drive with my windows XP CD. Is there any advise/sites/ or step by ...
  A: Firstly,you need to reboot your Pc and as soon as you hear the beep,press and hold down DELETE ...
System Distribution Service 2.04/24/2006
  Q: What is System Distribution Service 2.0? Every few days my Windows XP desktop goes beserk. The icons ...
  A: That is an embedded vitual private network update base for Microsoft Updates that comes with SErvice ...
Windows XP; copy file4/23/2006
  Q: -I completed the defragmentation and a diskcheck and the problems still exists. I notice that it ...
  A: Restart computer in Safe Mode(done by holding down F2 after the beep). Select Safe Mode and let pc ...
Adress window4/23/2006
  Q: I am able to put an address in address window in my toolbar, but when I hit go, nothing happens. If ...
  A: I guess you meant to ask "I am unable to..." You need to do the following in order to reset ...
Dissapearance of desktop folders!4/23/2006
  Q: I use windows xp and suddenly today when i logged into my account on my desktop there was nothing ...
  A: I need to ask something in order to understand you better. Have you recently formatted your ...
registry4/22/2006
  Q: Its just an general question but ive got an xp home pc quite high specs wich i bought over from an ...
  A: By cleaning the registry means running a registry check and getting rid of invalid or dead ...
Windows XP; copy file4/22/2006
  Q: After I highlight a file to be copied to another folder, I click copy and the system hourglass ...
  A: I believe your PC is fully filled with scattered data hence it's slowness and inability to sort file ...
"not responding" - virus problem?4/22/2006
  Q: In Windows XP pro, when opening any dialog box to change a folder (i. e. Save as, add a picture to a ...
  A: You need to run Windows XP pro repair for a start to see if it's corrupt file inhibiting ...
faxing in xp4/20/2006
  Q: I am trying to get my Brother MFC 9700 multi-function printer-fax-copier-scanner software installed ...
  A: ....Roger Van), It's kinda hard for auotsearch to get these files off the Windows XP disk.But I ...
MS updates4/20/2006
  Q: actuay by cpu i mean computer. i have a windows XP home edition computer. my computer works fine ...
  A: You may try to repair XP by doing the following.(You will need to have an XP cd with you though) ...
how to receive attachments thru notepad4/20/2006
  Q: I have a compaq computer that is almost 2 yrs. old. When I receive attachments thru my outlook ...
  A: Are you by any chance using any anti-spam software?If yes,I suggest you check the settings i.e junk ...
xp pro keeps restarting4/20/2006
  Q: Answer - Hello Mark, I believe some system files are corrupt or some virus has infected your ...
  A: Welcome back ! I can feel your PC pain.It's pretty annoying having it restarting all the time.It's ...
PC restarts while booting4/20/2006
  Q: my PC is quite old. and it could be the power supply as you had suggested. should i go ahead and ...
  A: Well,my suggestion would be for you to take it to your nearest PC repair shop,have the confirmation ...
MS updates4/19/2006
  Q: i have a windows XP home edition cpu. MS update install three updates to my cpu [KB911562 KB912812 ...
  A: One thing before I proceed;By CPU,are you refering to your hard-drive? Because if it was a CPU ...
Backgrounds?4/19/2006
  Q: Lenny, You helped me out recently and I was so delighted with your prompt response that I decided ...
  A: Hey Jimmy, How have u been?Well,it seems like the culprit is staying in your computer under another ...
Backgrounds?4/18/2006
  Q: Lenny, You helped me out recently and I was so delighted with your prompt response that I decided ...
  A: I appreciate your comment.Jimmy,you will need to uninstall this screensaver thingy.To do that; 1-Go ...
Bootdisk floppy with NTFS4/17/2006
  Q: I am having trouble creating a boot floppy disk, in NTFS with dos. Could you please help me ...
  A: I am sorry but you gotta third-party software that let you create one by copying all the files to a ...
formatting4/16/2006
  Q: I want to format my the D drive(my computer, left click on D drive ), my secondary drive. After I ...
  A: Your disk won't accept the bypass because of it being a slave drive.The easiest and safest way of ...
Registry deletion help?4/16/2006
  Q: Hey JayLe, how are you? I have HijackThis on my PC. I've had it on my laptop and I used it often, ...
  A: Your system looks OK to me..............no nitty-gritty suspicious programs except some orphaned ...
music downloading problems4/16/2006
  Q: first of all thank you for listening to my problems and secondly i am not very clued up when it ...
  A: Seems like the uninstall file is corrupt.OK,we need to get rid of this annoying program.There are 2 ...
bypass password?4/16/2006
  Q: i have just received a pc from my boss with windows xp pro. he cant remember his password. we have ...
  A: Before I continue,have you tried restarting your computer in Safe Mode and see if the Guest Account ...
System Restore Points4/12/2006
  Q: JayLe I am running Win XP Pro SP2 and have not too sure problem my restore points only go back to ...
  A: The default limit for system restore setting is 12%.That is 50mb of your drive. About your ...
password4/12/2006
  Q: Whenver my computer is not on for say, 10 minutes and I am back, it will ask me for Windows password ...
  A: To disable this,do the following, 1)Minimize all open windows. 2)Right click your mouse on any ...
Sounds4/12/2006
  Q: Followup To Question -As you know, there are various sounds to indicate certain things that are ...
  A: Hey Jimmy, God...I see you got a whole supermarket shopping list here....LOL I tend to think that ...
Windows XP / ATI Radeon (ati2dvag.dll) problem4/11/2006
  Q: I have an Asus W3H00V (which came with the Mobility Radeon X600) that I use for word processing, ...
  A: Here is the solution to your indefinite loop problem.I hope it works for you. Right click on My ...
Memory + Video Card4/11/2006
  Q: JayLe? How are you? As I have asked in Yahoo, I want to make sure why my computer which uses ...
  A: The long beep plus 3 short one indicate that you've probably just added memory to the motherboard ...
Task bar processes- too many items!4/11/2006
  Q: Can you please tell me just exactly what is NEEDED on the taskbar processes? I leave my computer on ...
  A: You cannot delete the processes,it's like disassembling your gas tank then hoping to drive your car ...
hi , am back again , ;) i...4/11/2006
  Q: am back again , ;) i have sspend a considerable amount of time in trying to recover my files , i ...
  A: Salaam Shakeel, I'd suggest you get PARAGON DRIVE BACK-UP.That's what in my vocabulary of system ...
Sounds4/11/2006
  Q: As you know, there are various sounds to indicate certain things that are going on with the ...
  A: 1)Go to Start, 2)Click on Control Panel 3)Open Sounds and Audio Devices 4)Click on Sounds tab You ...
Memory + Video Card4/10/2006
  Q: JayLe? How are you? As I have asked in Yahoo, I want to make sure why my computer which uses ...
  A: To answer your question regarding error beep,I would need you to tell me what type of beep sound ...
file4/10/2006
  Q: daa extension.is it possible that if i burn the file to cd that it will then open from the cd.i ...
  A: ..LOL, DAA is a format for an image file, which supports some advanced features, such as ...
Windows Cleaner4/10/2006
  Q: Hi, As you know there are several programs that are being used for cleaning up the unnecessary ...
  A: I have recommended several programs for you below.They are all free and reliable.Click on each link ...
Orphaned file recovery4/9/2006
  Q: A large amount of my mp3 files have stopped working as the 'link cannot be found'. I think these ...
  A: Alex, How was your day?Terrible,I know because your files won't open.Don't worry lets see where the ...
Java4/9/2006
  Q: When I go into a card site,it says my computer doesn't support java. How do I download java so I ...
  A: Yes,Doe it is very,very,very,very,very safe to download Java.It's a crucial part of a computer ...
selecting to print4/9/2006
  Q: .I am using windows xp. I would like to know how I can select and highlight different parts of a ...
  A: I am not sure exactly what you are referring to but the easiest way to custom select sections of a ...
Run-time Error '91' AT START UP!4/9/2006
  Q: In my house i have 2 computers. The one that I am on now is obviously fine becuase it actually lets ...
  A: You will need to perform the following in order to get rid of that self-installed program ...
GoBack Xp Clash4/8/2006
  Q: ------------------------- Thanks for the quick reply. I did a search and found this. As I am not too ...
  A: Hey Buddy, Your pc is totally confused.This is a corrupt win XP installation error.To get your way ...
GoBack Xp Clash4/8/2006
  Q: I have experienced a problem which I am told is caused by GoBack from symantic. I have used this s/w ...
  A: This is probably a problem of software corruption.To undo and get yourself back to an error-free XP ...
big problems after changing from OE to Outlook4/7/2006
  Q: Dell Dimension 4600, Intel P4, running XP Home version 2002 SP2. I just dowloaded the easy sync ...
  A: Firstly I need to let you know that I haven't tried using the software that I referred you to. ...
access to the documents and settings folder denied4/7/2006
  Q: but am really unlucky .. i never set an administrator password, i though it would b blank , but it ...
  A: Good to hear you were able to try out this process on your D: partition.Regarding your Administrator ...
access to the documents and settings folder denied4/7/2006
  Q: (using win xp pro) wen i started my pc, it failed , ( file system in "win/sys/config/" corupt. ...
  A: This happens when you have a corrupt registry.Run the following to restore your C: partition.You ...
listing windows explorer files4/5/2006
  Q: Followup To Question -Is there any way to form a list of my files in windows explorer so that I can ...
  A: I presume you have gone through hardship trying to sort this thing out.I have another alternative ...
Windows XP start up screen4/5/2006
  Q: The idea worked, but now instead of geting blue welcome screen, I get a screen asking me to enter ...
  A: Nice work,buddy.Now to make matters easier for you and get rid of that nasty welcome screen user ...
RE0installing icons4/5/2006
  Q: I have a fairly new dell laptop that uses WXP. The Icon clean up wizzard came up, and instead of ...
  A: You don't have to worry about your deleted icons as you can recover them by simply clicking on ...
Device Renaming4/4/2006
  Q: It was a good effort, but no go. My camera doesn't require a CD or anythin', it's just plug and ...
  A: Follow this path to uninstall your camera Start-Run-type regedit.exe-Hit Enter-Click to expand ...
listing windows explorer files4/4/2006
  Q: Is there any way to form a list of my files in windows explorer so that I can print it. My only ...
  A: To do that,you will need to use DOS.But to make matters easier for you,please go here ...
applications problem4/4/2006
  Q: Since one month ago, most of .exe files are automatically closed after less than a second after ...
  A: This is very unusual, and definitely sounds like virus/trojan activity. Basically since viruses ...
Windows XP start up screen4/4/2006
  Q: You see I wanted to know if it was possible for me to remove the Windows XP blue background start up ...
  A: Sorry but you must have mis-informed me regarding your computer problem.From your second ...
Device Renaming4/4/2006
  Q: All right, so, a while ago, I plugged my digital camera into my USB hub and rename the device to the ...
  A: Your device is experiencing ghost device conflict.I mean like it's trying to register itself a ...
Saving a text file4/1/2006
  Q: I have saved a 4 page text file on a CD. But it was accidently saved as a JPEG. I put it back ...
  A: I forgot to mention to you that after renaming your file.Right click on it,then scroll and click on ...
Computer settings, microphone.4/1/2006
  Q: I have a Dell Dimension 3000, running XP Home Ed. I normally use Skype successfully. At sometime I ...
  A: The only way that will enable you restore and fix your audio problem is by performing a SYSTEM ...
missing files on XP4/1/2006
  Q: I have been having a problem with my computer freezing up.The mouse sometimes will strike over an ...
  A: From your email, I can see you being stuck in the middle of a very resistant storm.You are trying to ...
blank windows3/31/2006
  Q: I hope you can help me. My computer was running Win ME very poorly so I got WinXP and more memory. ...
  A: In actual fact Bob, Windows ME has always left an injury scar after being upgraded to XP.The scars ...
Desktop3/30/2006
  Q: I downloaded a .exe file to the desktop but when I tried to delete it the OS produced the error ...
  A: This a common error that occurs when the actual process of a program is running.To end the ...
Want to dual boot by adding 98 to existing xp3/30/2006
  Q: I just purchased a used Dell Optiplex GX260. It came with a fresh install of XP. I changed out the ...
  A: The reason why you are being asked to install 98 through DOS mode is because XP would not allow an ...
Windows XP Pro lock up3/30/2006
  Q: I am running windows XP Pro on an HP Pavillion with 512 MB ram and 800 mhz processor. My windows ...
  A: Your problem sounds like your PC has been infected with malignant spyware/malware of some kind that ...
Installation3/30/2006
  Q: I got a SONY VAIO laptop with windows 2000. I was wondering if I could install XP without wiping out ...
  A: I have good news for you.Yes, it's very much possible to install XP over 2000.This is called ...
copying word files to cd-r3/29/2006
  Q: I have tried to copy word files to a cd-r using windows xp 2002 but am having problems. I drag a ...
  A: For a moment, I think your question is a bit confusing.Could you please emphasize on exactly what ...

All Questions in This Category

Email this page
     
User Agreement | Privacy Policy | Kids' Privacy Policy | Help
Copyright  © 2006 About, Inc. AllExperts, AllExperts.com, and About.com are registered trademarks of About, Inc. All rights reserved.