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About Ashit Gajwani
(Top Expert on this page)

Expertise
I will try my best to answer questions on Windows 2000 (x86/x64), Windows XP (x86/x64), Windows Vista (x86/x64). I will probably be able to answer questions involving hardware and device drivers. I've had experience with multi boot environments (2 or more OS on a single pc), recovering from crashes, managing virtual memory. Just drop me a line and chances are I'll be able to help you or direct you to some one who can.

Experience

Education/Credentials
MSc Information Technology, University of York

   

You are here:  Experts > Computing/Technology > Focus on Windows > Windows XP

Questions Answered By Expert  Ashit Gajwani 
In Category  Windows XP

SubjectDate Asked

Switch User Causing Blue Screen of Death12/1/2008
  Q: Here's my issue. I recently had a computer custom built for me. Often (probably about 2-3 times per ...
  A: Could you please get back to me with information on (1) Whether or not is your operating system ...
Reformatig windows xp pro11/30/2008
  Q: i am trying to reformat my computer but when it comes to deleting the existing Partition. it comes ...
  A: That's a safety measure built into Windows Setup. Try the following (1) Boot the computer using ...
Hard Drive Dell 4500s8/20/2008
  Q: I have a Dell 4500s. When I bought it, a friend of mine divided the 40G hard drive into two c: 10GB ...
  A: The 10-30 partitions seem reasonable. However as I understand you want to 'revert the drive ...
Windows XP Pro x648/19/2008
  Q: I came across with this operating system, and I got it, but I can't seem to get my CD-ROM to detect ...
  A: If you say you've had no problems booting from a 86 bit windows setup it could only mean two things ...
google8/18/2008
  Q: recently google will open a page and then freezes, but yahoo opens the same page with no problem any ...
  A: Hmmm, can't really say but suggest you to do the following which is pretty standard for ...
windows Xp Dell desktop8/5/2008
  Q: I just got a secondhand Dell Dimensions 8250 desktop computer for my son but when I try to log on I ...
  A: It seems the previous owner of the computer did not bother to wipe his disk clean before selling the ...
files recovery7/30/2008
  Q: my name is jr. i want to ask something about how or where can i find my files in "My Documents" and ...
  A: Yes, ideally when you re-install an operating system your documents and desktop stays put. In the ...
cd/rom7/5/2008
  Q: my PC will not read or pick up a cd/dvd when i try to play them.there is a running noise coming from ...
  A: Something could be wrong with your CDR's lens. Try using a lens cleaner. A CDR lens cleaning kit ...
Dual Boot x64 and x327/3/2008
  Q: I'm building a computer and am on the fence between XP Pro 32-bit or XP pro 64-bit. The price is no ...
  A: I must say you've done your research well and know what you're talking about. I personally use XP ...
drivers disc lost3/15/2008
  Q: I recently reformatted my computer and re-installed windows xp, only to find out that I needed to ...
  A: Hmm, I can't suggest you a sure shot way but here's how I would tackle the situation. I'll note ...
Use laptop to record classes3/13/2008
  Q: This question is probably way too easy for you! I am looking for a program where I can turn my ...
  A: Free Sound Recorder 6.4 and Free Easy MP3 Sound Recorder are two basic programs that let you record ...
Printing larger3/11/2008
  Q: My mother, 91 years young, has Macular Degeneration and still likes to use her computer. We have ...
  A: Accessibility is really not my specialisation but I shall attempt to answer this one. I personally ...
about XP file system3/10/2008
  Q: My computer has got 3 partition that is C:,D: and E: when i have installed Xp first time. Yesterday ...
  A: Answering your question "how do i access..." I recommend you use Data Recovery 2.3.1 which is a ...
Compaq Persario SR1812NX3/4/2008
  Q: Here's a very tough one. Wiped hard drive out, lost "hidden" partition. Tried to reinstall winxp. ...
  A: Its a very usual for computer enthusiasts to end up somehow wiping their disks. What happens then is ...
Windows XP Professional 32 or 64 bit?3/3/2008
  Q: I have Widows XP Professional installed but I have no idea if it is 32 or 64 bit. As I need to know ...
  A: Windows XP comes in two variants meant for two different kind of architectures. Windows x86 or 32 ...
Windows XP problems2/29/2008
  Q: I have re-installed my XP after problems with logging into the system even after accessing safeboot ...
  A: You'd have to install drivers for your monitor and your video card to be able to modify your screen ...
Crash Recovery and DOS Question12/26/2007
  Q: My name is Matthew i am a techie at heart and have been doing some work in dos to try and recover a ...
  A: I'll answer your queries in three parts (1) The MUP.sys file is an essential device driver for the ...
Cannot enter data into XP fields12/20/2007
  Q: I have a PC running XP Home. Of recent I have been unable to click into a login field (ie user or ...
  A: From your description its hard to say what could be wrong. I do not rule out the presence of ...
Quick Question12/10/2007
  Q: I am attempting to reinstall windows Xp over Vista. It starts to load the drivers etc. then I get a ...
  A: (1) One can't install XP over Vista (reverse incompatible). The only way is to clean format the ...
windows11/25/2007
  Q: my niece has a PC running on vista, can i install windows xp onto her pc without causing any ...
  A: Yes you can install windows XP on her pc. However windows vista is not backward compatible, you can ...
question11/19/2007
  Q: I need your help about four different matters: 1- I have an old IBM laptop with Pentium III 1.0, ...
  A: Answer to Part One: Your system could be slow because it loads a lot of processes during startup. ...
Restrict Win XP installation11/17/2007
  Q: i have windows XP on my machine. i have younger brother who always formats the machine (in a span of ...
  A: It is hard to actually prevent someone from formatting a disk. As a very basic recovery measure ...
Crashes11/7/2007
  Q: i have a 6 year old computer and it uses windows XP and it works great and all but most of the time ...
  A: There could be multiple reasons for such behaviour, if you could run a chkdsk on all your partitions ...
ports..I think10/31/2007
  Q: I’ve got a problem that I think has something to do with ports. I can’t download some programmes ...
  A: The things you are unable to access (mp3s, torrents) are manipulated by respective programs which ...
Error loading OS (corrupt bios?)10/26/2007
  Q: I have been seeing weird behavior from my PC of late. It refuses to start/boot. After POST it ...
  A: I would say it would be premature to blame the BIOS. It is very likely that the hard disk could have ...
formating toshiba laptop computer8/10/2007
  Q: i have a toshiba laptop computer and it dos not have a floppy drive and it wont let me format it ...
  A: Hey William, You could use any burning software e.g. Nero if you have one, or you could download ...
Unable to install OS8/2/2007
  Q: I have Windows XP Service Pack 1 installed on my stand alone PC. I tried to install Service Pack 2. ...
  A: The usual circumstances under which the message pops up is when the disk has certain inconsistent ...
Add/Remove Programs7/31/2007
  Q: I'm trying to remove some programs, but only a few have the remove button...the rest just say how ...
  A: It seems your registry or one of the system files has been left in an inconsistent state. To sort ...
Convert Dynamic Disk To Basic7/29/2007
  Q: I use Windows XP SP1 on a stand alone PC. Previously i had converted my type BASIC hard disk to type ...
  A: Hey RK, You'll have to delete the volume first. Here's how you do it: Right-click a volume on the ...
reinstall7/23/2007
  Q: For some reason, I need to delete the HD and need to reinstall the software. My PC is XP, HP media ...
  A: Hey Bruce, Reinstalling your operating system for the first time can be tricky, specially if you ...
Save Picture7/19/2007
  Q: Running Windows XP home. I will receive a picture in Outlook Express. If I right-click and click ...
  A: The message "...cannot find the file..." pops up because Outlook doesn't actually store the image ...
hidden filles not showing7/18/2007
  Q: i have some hidden folders in my computer and i am using windows XP.sir i have used the many ...
  A: Hey, A good way to manipulate the hidden attribute of files is by manually changing it using the ...
Installation of Software7/18/2007
  Q: I am going format my hard disk and I want to know if there is any way to re-install the software ...
  A: Hey, Well, there is a way to mirror your drive, but I wouldn't recommend restoring from that after ...
Problem in windows xp7/17/2007
  Q: Q1.I have installed windows xp sp-2 before a month ago.I noticed that it is not working ...
  A: Hey Nikhil, (1) First make a back up copy of MSDOS.SYS, then from the command prompt issue the ...
figuring out which OS to remove and removing it7/16/2007
  Q: I just moved a harddrive with XP on it to an upgraded machine. Everything works fine so far (had to ...
  A: Hey Spencer, Sorting out the dual boot option screen involves manipulating the boot.ini file on ...
Unable to open .jpeg files from another computer7/16/2007
  Q: I have downloaded a number of photo's from my camera onto my laptop and can view them correctly, ...
  A: Hey Fergal, The fact that the files open without error when on a CD means there's something that ...
Win XP Crash7/15/2007
  Q: Recently my Windows XP system crashes, with the blue screen of death pasted all over the monitor. ...
  A: Hey Bill, The DVD 43 thingy is a decrypter used to bypass protection and security for DVDs. The ...
Registry Editing7/14/2007
  Q: Sir, I want to change the name of "Start" to say "Go" and "Recycle Bin" to "Trash" I am using ...
  A: Hey Sharmi, Try going through http://www.pctools.com/guides/registry/detail/791/ and do the ...
2nd Account7/12/2007
  Q: Alright So the first account works great. But on the second account I cannot click the taskbar, it ...
  A: Hey William, I can think of three things you can try to restore normal taskbar functionality. (1) ...
EMachine safe mode7/12/2007
  Q: My daughter installed Nero on her EMachine running Windows XP Home Edition. Now it will not boot. ...
  A: There's nothing unusual about the first three lines, however the fourth line suggests that a system ...
Quick Question7/11/2007
  Q: I bought a new computer installed with Vista premium home edition. It's not working well at all. I ...
  A: Yes, you simply can't install Windows XP over Windows Vista. There seem two apparent reasons why you ...
Microsoft Office7/6/2007
  Q: I'm running windows 2000 Professional service pack 4. What I would like to do is put the original cd ...
  A: If the CD was sourced from an OEM manufacturer you can still get it back for the cost of shipping. ...
IE6 Freezing Immediately - One User Only6/25/2007
  Q: I am having serious trouble with IE6: freezing up, occasionally at first, but now, as soon as a page ...
  A: The fact that you're the only user facing such problem (unlike the second user) makes me believe its ...
Windows XP6/24/2007
  Q: I have a Dell 8250 w/ windows XP. 2 days ago a problem started. When I restarted my computer, upon ...
  A: Sounds like something's gone wrong with your IDE configuration. Did you recently add a hard drive or ...
Sound is gone6/23/2007
  Q: I have XP Home on a Dell 4140 (or thereabouts). I have a nice Altec Lansing speaker system. I ...
  A: There could be various reasons why you don't get any sound output from your computer. For starters ...
win xp x866/19/2007
  Q: I am just curious about why there is X86 and X64 of windows xp what do u mean by X86 or X64 by ...
  A: Both x64 ( popularly known as "64 bit") and x86( popularly known as "32 bit" ) are name of processor ...
MIME Attachments6/18/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: You've done nice bit of research there. Here's some more info on .mim http://tinyurl.com/3e3gq When ...
Unable to access External Hard Disk5/20/2007
  Q: I just bought a usb 80GB external hard drive . My OS is WinXP. The problem is I can't see the ...
  A: Since you saw the drive in Device Manager, did you notice any yellow exclamation or question mark ...
Rear microphone5/16/2007
  Q: The rear microphone jack does not work properly on my computer running WinXP Media Edition. It is ...
  A: Have you given http://support.microsoft.com/kb/555574 a try? You should first upgrade your directx ...
winxp help5/3/2007
  Q: these are some messages i have been gettin SOMETIMES when trying to shut down win xp pro SP2. 1st ...
  A: There is a known conflict between Acrobat Reader 7.0 and Office 2003 on Windows XP. There isn't a ...
runtime error4/29/2007
  Q: i really really hope you can help me. i came across a question someone else asked you (i think her ...
  A: Sorry for the delayed response, I an undergoing assessments at the university. Thank you for ...
Password rejected using LockWorkStation4/28/2007
  Q: I have a shortcut on my taskbar to lock my workstation while I am away from my PC: ...
  A: This could happen if you're not the administrator and that your account might not have the privilege ...
missing MAPI4/27/2007
  Q: I can not send automatic mails form my camera or my invoice programs. I get a message that MAPI from ...
  A: Windows XP home does not have a resource kit. The only two flavors available are Windows 2000 and ...
moving hard drives4/26/2007
  Q: I took the system hard drive out of an HP Pavilion 510c with a Celeron 1.3 processor and tried to ...
  A: The correct way to move your hard drive to a different computer would be to first export your ...
restore deleted document4/26/2007
  Q: i wrote in Microsoft word something and i deleted the whole page and i wrote something else . Is ...
  A: I am so sorry but you shouldn't have written something else on your document. A deleted document can ...
Windows XP Installation4/21/2007
  Q: My computer stopped working this past Saturday. It turns on but doesn't go into Windows. Since I had ...
  A: I was assuming you had access to a working computer. If you don't you could probably work on a ...
Windows XP Installation4/20/2007
  Q: My computer stopped working this past Saturday. It turns on but doesn't go into Windows. Since I had ...
  A: I recommend you use Darik's Boot and Nuke available free from http://dban.sourceforge.net/ The ...
Mystery Drives4/20/2007
  Q: My computer doesn't have a floppy drive attached (and never has had) but whenever I open Windows ...
  A: About the floppy drive, here's what you do: (1) Right click MY COMPUTER (2) Click MANAGE (3) select ...
run time error in itunes4/19/2007
  Q: I have been using itunes to organize and listen to my music on my computer for over two years and ...
  A: Please go to this page http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php ...
I.E. 7 on Windows Home Edition4/18/2007
  Q: Do I need to update from I.E.6 to I.E.7 ? I have Avant browser on I.E.6 and Mozilla Firefox too – ...
  A: I am sorry but I didn't get what problems you're facing with IE7. If you did write that down, ...
run time error in itunes4/17/2007
  Q: I have been using itunes to organize and listen to my music on my computer for over two years and ...
  A: What we have here is a problem with two applications, Apple iTunes and Musicmatch Jukebox. The later ...
I.E. 7 on Windows Home Edition4/17/2007
  Q: Do I need to update from I.E.6 to I.E.7 ? I have Avant browser on I.E.6 and Mozilla Firefox too – ...
  A: Yes, its not only necessary but recommended that you keep your Internet Explorer updated. Your ...
x86 & x64 on two HDs4/15/2007
  Q: I want to install XP x64 on first hard drive and XP x86 on second hard drive. My questions are: ...
  A: (1) Yes and no, its possible to boot a x86 system in a dual boot setup with x64. You can't keep the ...
speaker buzz4/14/2007
  Q: i have a fujistu siemans with windows xp. just recently my speaker has started buzzing. the volume ...
  A: Speakers are designed to accept electronic interference from other electronic equipment. Make sure ...
upgrading system with ram.4/12/2007
  Q: I am using celeron, intel Mother board (128 MB SDRAM) with XP. I tried to add one more 128 MB SDRAM. ...
  A: The first step when installing RAM is to make sure that your motherboard can support more RAM. Go ...
Ubuntu to Windows XP4/11/2007
  Q: I recently purchased a used laptop in very good condition. The previous owner switched its OS from ...
  A: A crucial process after buying a pre-owned computer is to erase the hard disk, you never know if it ...
Windows XP not giving hard drive a letter4/11/2007
  Q: I have 2x200gig sata hard drives on my machine C drive and (was) F drive both have worked perfectly ...
  A: What's happened here is whilst formatting your first drive, you also modified the boot record of the ...
access4/11/2007
  Q: I was wondering whether older versions of access files were recoverable. I was working on a file, ...
  A: Once you overwrite a file chances of recovering the previous data are almost null, however Access ...
Not able to open encrypted folder.4/10/2007
  Q: Ashit. I am sorry to say that i couldn't recovered my encrypted data, the way u suggested me. The ...
  A: I see it now. You ought to have created a recovery agent, you'll have to use it now. A recovery ...
Computer Shutdown4/9/2007
  Q: Ashit, When I leave my computer for a half hour or so, when I get back to it and try to bring up ...
  A: The reason why the alert is presented is to prevent a single script from continuing to run for more ...
Active X controls4/9/2007
  Q: Running Win XP home I tried to establish a blog and got a message to the effect "you must enable ...
  A: The webpage you mentioned also has a link to a page with instructions on enabling Javascript, ...
Can not open my folder.4/8/2007
  Q: I have recently formated my Xp. earlier i had created a folder and kept important files,and made ...
  A: Assuming you're using Encrypting File System, (1)Click the Start, click Run, and then type ntbackup ...
Low disk space probelm with Windows XP-Professional4/7/2007
  Q: I have Windows XP-professional, version 2002, service pack 2 laptop. Recently I installed many ...
  A: First thing we need to do here is get you some free disk space. Here's what you do: Click on Start ...
open/close problems4/6/2007
  Q: I have a dell inspiron 1150. When I open the Dell window comes up and stays on for a few minutes. ...
  A: The first part of it i.e. "Dell window comes up and stays on for a few minutes" could be something ...
Two Problems - CD Drive not showing up and Speaker Buzz4/6/2007
  Q: CD Drive: I used to be able to right click a file, go to SEND TO and select my E: drive. Out of ...
  A: The list of locations in the send to list is stored as a list of shortcuts in a folder and has ...
Windows Vista4/5/2007
  Q: Can I get rid of my Vista and go to XP?? I do not like my new computer. It won't let me download the ...
  A: Having once installed Vista, one can not go back to any previous version of Windows. There is no ...
keyboard problem4/5/2007
  Q: i don't know what happened to my laptop keyboard, when i type i get these strange characters. why ...
  A: There are several things can can go wrong specially with the keyboard on a laptop. I am listing out ...

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