Windows XP/Questions Answered by Expert Shot

SubjectDate Asked
wireless adapter12/31/2009
  Q: I've noticed that my wireless adapter works faster when I plug it into the USB port on the front of ...
  A: If it was new in July, all of the ports should be version 2.0, so the cause may be that the signal ...
wireless adapter12/31/2009
  Q: I've noticed that my wireless adapter works faster when I plug it into the USB port on the front of ...
  A: I'm not sure what type of computer we're talking about here, but if it's a desktop computer it is ...
bypassing "press f1 to continue"3/31/2009
  Q: I had a defective dvd rom drive, door keeps opening and closing and then stays open alltime, I ...
  A: what you will want to do is go into the BIOS setup as the computer boots, normally by pressing F1 or ...
Dos Accounts Receivable in XP Pro3/3/2009
  Q: We have been running a proprietary accounts receivable program on an older PC (Pentium P4 IDE HD) ...
  A: when the program locks up, is the hard drive activity light on solid? If so, I would say it doesn't ...
Driver installation error3/2/2009
  Q: I am having probelm installing the Intel Chipset driver in my Compaq C700 with XP. The exe do not ...
  A: It is possible. You do not necessarily need to run the exe. If you have the .inf and/or .sys files, ...
recovery3/1/2009
  Q: i have reloaded recovery discs (3)over 6X w/same result...it loads all,then disc is taken ou ...
  A: no way to bypass that screen that I know of, but the next thing it's doing is trying to set up the ...
Video gone2/28/2009
  Q: Ok here it is... I have an old tower that has windows XP installed on it. I was trying to use a ...
  A: definitely sounds like a video driver problem, so it should have started in safe mode. Can you try ...
devices not working2/27/2009
  Q: I CANT GET MY ethernet/network/video controllers too work they have ? mark beside then in the device ...
  A: my guess is yes, this is why wifi et al is not working. Your computer is missing all the drivers to ...
Blue screen errors2/27/2009
  Q: I run XP Pro with 1Gb RAM and I am getting a blue screen with thse error messages once or twice a ...
  A: this error refers to a problem Windows had reading the memory. It can be caused by a bad device ...
dead drive2/25/2009
  Q: Greetings from Bali, where I've just recovered the Toshiba Satellite A105 S4547 from a virus ...
  A: To delete it from Windows, open control panel, then the system icon, then look at the device manager ...
xcopy batch file2/25/2009
  Q: Hai Shot, I want messeage in backup log file that "backup is completed successfuly" or "backup ...
  A: RoboCopy is a part of the resource kit, it's free, but you would need to download it. It just has ...
xcopy batch file2/25/2009
  Q: Hai Shot, I want messeage in backup log file that "backup is completed successfuly" or "backup ...
  A: I'll do some digging around, but the only way I can think of off my head to do this accurately is to ...
dead drive2/25/2009
  Q: Greetings from Bali, where I've just recovered the Toshiba Satellite A105 S4547 from a virus ...
  A: You can delete it in Windows from the Device Manager in the system properties. You are right, if ...
dll files re-install2/24/2009
  Q: I wonder if you can give me (or point me to a good website) instructions on the best and easiest way ...
  A: normally a newer version is backward compatible and will work, but there are exceptions. To find the ...
dead drive2/24/2009
  Q: Greetings from Bali, where I've just recovered the Toshiba Satellite A105 S4547 from a virus ...
  A: have you tried deleting the drive and letting Windows re-install it? That should force Windows to ...
software repair2/23/2009
  Q: I have an eMachine with Windows XP and Works 6.0. Works is having issues and needs repaired / ...
  A: I'm not sure if I can help or not. The disks that came with the older eMachines had a separate disk ...
dll files re-install2/23/2009
  Q: I wonder if you can give me (or point me to a good website) instructions on the best and easiest way ...
  A: actually in the case of a .dll file you CAN just copy it from another PC providing the other PC has ...
photo duplication craziness...2/23/2009
  Q: I am having a photo problem and came across a question for the exact same problem posted in 2004. ...
  A: I don't remember that particular question Sunny, but I think what I would try is deleting one from a ...
Need a new CD2/22/2009
  Q: This (two part) question may not be appropriate to you--but I have to ask it to find that out, ...
  A: Cheers Dan, there's nothing wrong with your question, this happens a lot. The operating system ...
reporting 100 % CPU usage2/20/2009
  Q: HELP my computer is reporting 100 % CPU usage with no programs running. I have 93% of my hard drive ...
  A: Now we got it! I wouldn't think it would be a concern unless you are having performance issues. When ...
Text formatting frustration with Word 20032/20/2009
  Q: Shot: This is probably a simple question. When in a document and I want to apply formatting to a ...
  A: not a simple question for me, I use Word daily, and I've never seen it do this. I'm using Word 2007 ...
windowsxp2/20/2009
  Q: Have a dell computer with windows xp home,my problem about a ago the computer started to skip.When I ...
  A: this sounds like it may be a problem with the mouse, or the mouse drivers if you have special ones. ...
connection2/19/2009
  Q: I use at&t as my provider and have windows xp home edition. I use avg virus scanner. Each page I ...
  A: I don't know of any two AV products that work well together. As for AT&T, I'm not sure what they ...
Folders Hide-Unhide2/19/2009
  Q: I am not able to see the hidden folders (that I have made hidden) even after going through the usual ...
  A: This is usually caused by a virus, or the antivirus software trying to get rid of it. There are ...
Second HD2/18/2009
  Q: I have my computer backed up on a desktop Hard Drive using Norton Ghost. (Local Disk G) The second ...
  A: if I understand correctly, they should be mirrored using Dell's DataSafe. If that's the case, open ...
System Restore Frozen2/17/2009
  Q: I was wondering if you could help me. I am running a system restore on my Windows Vista Home Premium ...
  A: normally a system restore does not take that long, but turning it off in the middle could make it so ...
Second HD2/17/2009
  Q: I have my computer backed up on a desktop Hard Drive using Norton Ghost. (Local Disk G) The second ...
  A: the answer depends on how you are using Ghost. If you are making an image of the hard disk, Ghost ...
system restore not worlking2/17/2009
  Q: My system restore is not working. This is the message I get after it tried to restore and the ...
  A: try the system restore in safe mode, that works sometimes. Also, if you have any Norton Antivirus or ...
can't install winxp home or office2/17/2009
  Q: I tried installing both win xp home & office and each time i tried i reformatted and seemed to ...
  A: this sometimes happens when you are installing XP prior to the SP2 version and/or attempting to ...
Skype Connection Issues2/16/2009
  Q: I was wondering if you could help me with a connection problem I am facing at both home and my ...
  A: do you have a proxy server set up on your networks? If so, it could be as simple as the proxy ...
Skype Connection Issues2/16/2009
  Q: I was wondering if you could help me with a connection problem I am facing at both home and my ...
  A: it does seem odd that one would work and the other not. Are you trying to connect them at the same ...
program problem2/15/2009
  Q: I downloaded a program for formatting a card. the card is used in a medical device i use called a ...
  A: the idea for compatability mode would be to switch it something other than Windows XP, like Windows ...
Windows XP home edition2/14/2009
  Q: My laptop died on me and got another one, can I reinstall the XP home edition from my old laptop.
  A: if the version of XP you got with your old laptop is an OEM version, meaning it was provided by ...
program problem2/14/2009
  Q: I downloaded a program for formatting a card. the card is used in a medical device i use called a ...
  A: what is the name of the program? Are you running it on Windows XP? If so, you could try right ...
Internet Explorer problem window pops up2/14/2009
  Q: I have Windows XP Windows Media Edition running Internet explorer. The problem is once I am on the ...
  A: this actually happens quite often, and there are many different causes. If you have any add-ons for ...
Computer slow to boot2/14/2009
  Q: I have Windows xp home edition operating on an HP Pavilion slimline s7410n . My computer seems to ...
  A: this is pretty typical of a computer that's been around a while. You can use the msconfig utility to ...
microsoft office 20072/13/2009
  Q: I just got my first computer and downloaded a couple of word, excel and power point files i had ...
  A: here's how you get rid of the list: Click on Office button, and then click on Word Options (in Word ...
web pages2/12/2009
  Q: I actually have two questions. On my office computer with a 15" monitor, the webpages load in such ...
  A: if you have IE7, you may want to check out this web site: ...
illegal?2/11/2009
  Q: I have purchased a used laptop from an ebay seller. The seller is a business and sold the laptop as ...
  A: this page on Microsoft's website shows you how they say to tell if it's a legal copy. ...
illegal?2/11/2009
  Q: I have purchased a used laptop from an ebay seller. The seller is a business and sold the laptop as ...
  A: have you gone to the Windows update site and downloaded all the updates? When you do, one of the ...
Windows Media Player - Can't see images2/11/2009
  Q: the colors and definition aren't right - I can barely make out the images, really only shadows, and ...
  A: Ok, well if it will play video off a DVD or the hard drive Ok, then I would think the problem is ...
Windows Media Player - Can't see images2/11/2009
  Q: the colors and definition aren't right - I can barely make out the images, really only shadows, and ...
  A: I'm going to need some more information in order to help, as I can't think of anything right off ...
Slow Boot Sequence2/10/2009
  Q: My computer boot sequence takes forever...like 10 minutes to complete. It just started this ...
  A: when is it taking so much time? When the BIOS screen is loading, or after Windows starts loading? If ...
infected winlogon2/9/2009
  Q: To make a long story short, I lent my computer to someone I probably shouldn't have, because when I ...
  A: If you know someone who's really good with them and is willing, it might be worth trying. But like ...
infected winlogon2/9/2009
  Q: To make a long story short, I lent my computer to someone I probably shouldn't have, because when I ...
  A: rock and a hard place here. Since you have backups of your data, the easiest way out may be to call ...
watching tv on line with vista2/8/2009
  Q: I recently had a problem with my computer and upgraded to vista ultimate. Now when I go to abc.com ...
  A: It appears that a lot of people get this message, and it usually occurs when using FireFox, which is ...
watching tv on line with vista2/8/2009
  Q: I recently had a problem with my computer and upgraded to vista ultimate. Now when I go to abc.com ...
  A: Vista should play the shows just fine, so there's something else at work here besides the change in ...
How to update BIOS in Windows XP2/7/2009
  Q: Good morning I am running Windows XP Professional 5.1.2600 SP 3 Desktop Dell Optiplex GX260. ...
  A: it is normally a good idea to have the latest BIOS installed, and its usually a pretty mundane task ...
Computer back-up2/7/2009
  Q: I have a Dell XPS 410 computer and have a problem. My computer had Norton software on it when I ...
  A: I think someone has given you some mis-information. Let me see if I can help clear it up, which may ...
slow computer2/6/2009
  Q: Is there a way to discover if my ISP (AT&T), is causing my computer to run slow??
  A: do you mean the actual computer runs slow, or its slow when its online? If the computer is running ...
Write Files in DVD disc2/6/2009
  Q: I have a movie which has got size of 6GB. A DVD size is 4.7GB. Would you please tell me how can I ...
  A: the only ways I know of to do this are to separate the audio and the video tracks, which makes it ...
Windows XP update?2/6/2009
  Q: Since January 31 2009 Windows XP is updating 1.06 GB on my computer. And any time I start my ...
  A: I see. It sounds like Windows updates were turned off before, and now somehow they have been turned ...
passwords2/5/2009
  Q: if i have a password on a word document and i want to open this doc but can't remember the password, ...
  A: if you're talking about the "open" password, as opposed to the "modify" password, I don't know of a ...
operating system change2/5/2009
  Q: My computer died. It is about 5-6 years old. It has Windows XP. I still have my old computer that ...
  A: That actually depends on what type of XP CD you have. If it is the retail version, you can put it on ...
Windows XP update?2/4/2009
  Q: Since January 31 2009 Windows XP is updating 1.06 GB on my computer. And any time I start my ...
  A: Microsoft has not released any huge updates like that. The largest one I know of recently is .Net ...
Task Manager2/4/2009
  Q: sir my problem is when i press ctrl+Alt+Del Task Manager not opened. He shows a message (Task ...
  A: If this is on a Windows domain, like a corporate network, it is quite possible that the ...
Programs problem2/3/2009
  Q: They appear on toolbar but flash on and off on desktop.when i click bar 3 or 4 times they appear on ...
  A: That could definitely be a clue. Have you tried disabling the antivirus temporarily? You would want ...
XP Display properties2/3/2009
  Q: Invariably, if I choose to have "classic theme" for my desktop, eventually it will revert back to ...
  A: there are a number of things out there that cause this sort of behavior. One fairly easy way around ...
problems with restoring files2/3/2009
  Q: My pc had a virus and what i did was to create a partition on my hard drive to back up My documents ...
  A: this can happen when you back up the files as one user ID, and then try to restore them as another. ...
Dual booting2/3/2009
  Q: I have a 5 yrs old computer still working pretty well after a few upgrades over the years ( the last ...
  A: Is the primary slave listed in the BIOS as a bootable device and set up in the boot order? I haven't ...
Dual booting2/2/2009
  Q: I have a 5 yrs old computer still working pretty well after a few upgrades over the years ( the last ...
  A: it sounds like you are on the right track to me. It is probably the jumpers on the back of the ...
Password protection2/1/2009
  Q: I bought a used laptop at the thrift store. Gateway Solo 9150, with Windows XP. It boots up with a ...
  A: I can see why it would seem complex Paul, Microsoft didn't want it to be too easy to crack the ...
Programs problem2/1/2009
  Q: They appear on toolbar but flash on and off on desktop.when i click bar 3 or 4 times they appear on ...
  A: that does sound like an odd problem. Is there one program that is acting strange that you could ...
Lost Wallpaper Image2/1/2009
  Q: This is probably a really stupid question. However. I set a picture I really love as my wallpaper. ...
  A: you could try this: While looking at the desktop, move all the icons away from the picture. you may ...
Memory error1/31/2009
  Q: Sir, I get the followling error The Instruction at"0x77d4bbcd" reffered memory at"0x00000048" the ...
  A: The firewall would seem to be a conflict with IE8 as well. I am seeing quite a few references to ...
Lost Wallpaper Image1/31/2009
  Q: This is probably a really stupid question. However. I set a picture I really love as my wallpaper. ...
  A: Oh, I got it now. When you go into the desktop properties, it lists that file as your current ...
low sound1/31/2009
  Q: I have a toshiba m55-s331 laptop. I can not hear system sounds and sounds through media player ect ...
  A: I'm not coming up with many good options here. Does the sound play Ok through headphones? If so, it ...
Memory error1/30/2009
  Q: Sir, I get the followling error The Instruction at"0x77d4bbcd" reffered memory at"0x00000048" the ...
  A: Does this always happen with the same program, or is it random? If it is random, it could be faulty ...
low sound1/29/2009
  Q: I have a toshiba m55-s331 laptop. I can not hear system sounds and sounds through media player ect ...
  A: sorry for the delay, I didn't get notified that your question was waiting. I would look in the ...
Memory error1/29/2009
  Q: Sir, I get the followling error The Instruction at"0x77d4bbcd" reffered memory at"0x00000048" the ...
  A: have you tried reseating and/or replacing the memory? It's possible that this is caused from the ...
Updates1/28/2009
  Q: Shot Re your help about getting updates,I follwed your instructions. I was able to get software and ...
  A: What error do you get when you try to get critical updates? In particular, if you try to get them ...
monitor goes blank1/28/2009
  Q: My Windows xp started having trouble after boot up & I was browsing; the monitor would just go ...
  A: Any time. Glad to help! You might try turning down your resolution before you scrap it though. Right ...
monitor goes blank1/28/2009
  Q: My Windows xp started having trouble after boot up & I was browsing; the monitor would just go ...
  A: is this a laptop or a desktop we're talking about? Either way, I would try to find a different ...
Updates1/28/2009
  Q: Shot I tried fixing this problem by going to the MS site but I am NOT going to pay for the fix. I ...
  A: this happens sometimes when Windows has downloaded updates, or was downloading them when they were ...
Booting problems1/27/2009
  Q: Could not get sound on lap top; so I restored to a known working date; when laptop rebooted I got ...
  A: can you use F8 and boot into safe mode? If so, you could use the system restore to another date. If ...
music1/27/2009
  Q: Shot...I have about 800 mp3's that I need to back up. Do I just burn the whole folder to cd? Nothing ...
  A: if you just want to burn them to CD to back them up, you can just copy the whole folder. No problem ...
usb causing stop error1/27/2009
  Q: When I plug something into a usb port (wacom tablet, camera...), I get a blue screen with the ...
  A: that could be a physical problem with the USB port, but if it does that on all of them it's most ...
internet explorer1/25/2009
  Q: My homepage will not open fully without clicking "full window button"??
  A: the option to do that automatically was pretty much removed after IE 5, although normally if you ...
Boot up appeared error1/25/2009
  Q: When i boot up window xp it appear this error message "Phoenix Rom BIOS Plus Version 1.10 A02 ...
  A: Dell may be able to supply a replacement CD. It will contain Windows XP as part of the original ...
Boot up appeared error1/25/2009
  Q: When i boot up window xp it appear this error message "Phoenix Rom BIOS Plus Version 1.10 A02 ...
  A: This one is the problem: Primary Drive O...Unknown Device It should list the type/size of hard drive ...
Boot up appeared error1/25/2009
  Q: When i boot up window xp it appear this error message "Phoenix Rom BIOS Plus Version 1.10 A02 ...
  A: most of this is a normal message, the part that is the actual error is this "Primary hard disk drive ...
computer not booting1/23/2009
  Q: I lost my poweer. When the power came back my computer would not boot, it read boot failure, system ...
  A: I'm afraid that may be a very bad sign Michelle. If it won't even get to the POST screen, you may ...
Size of Windows XP Home1/23/2009
  Q: I'm running Windows XP Home. When I right click on the windows directory, it shows that the size of ...
  A: its hard to say exactly what is going on there without searching through the directory for large ...
Screen Issue1/22/2009
  Q: When I started my laptop, the screen's icons were extra large. I adjusted the resolution but there ...
  A: try adjusting your screen size back so it fills the screen like it should. Then while you're in the ...
computer not booting1/21/2009
  Q: I lost my poweer. When the power came back my computer would not boot, it read boot failure, system ...
  A: do you see anything before that message? White letters on the black background, or a company logo? ...
COA for xp1/20/2009
  Q: I bought an used computer with a COA for XP professional,but no operating system. If I download XP ...
  A: that COA is tied to that piece of hardware, so the COA should be valid. The problem is that it is an ...
address books1/20/2009
  Q: I send e-mails on a regular basis to a garden group. I have those listed in a a folder...but not in ...
  A: I'm working on a Vista machine at the moment, so I can't walk through these steps exactly, but in ...
computer won't come on now....1/19/2009
  Q: know this information is sketchy but its all I can provide.........my daughter has a desk model ...
  A: I'm not quite following Bob. Safe mode would not ask for CTRL+ALT+DEL. When you press F8 at start ...
computer won't come on now....1/19/2009
  Q: know this information is sketchy but its all I can provide.........my daughter has a desk model ...
  A: that sounds like one nasty virus! There are a few things you could try, like booting from a CD with ...
NO DVD AUDIO1/17/2009
  Q: I HAVE WINDOWS XP HOME, THE COMPUTER IS ABOUT 4 YEARS OLD. I USE TO BE ABLE TO PUT A MUSIC DVD IN ...
  A: I would Billy. Businesses are in business to make money, and I don't begrudge them that, but they ...
Install win xp in hp dv5 series1/17/2009
  Q: I have hp pavilion dv 5 laptop with win vista, when i try to install win xp i cant install ,it will ...
  A: The problem is most likely a driver that is not supported. When does the blue screen happen? If it's ...
No internet history1/16/2009
  Q: IE 7.0 - No history when I restart IE. How do I change the settings to enable my system to collect ...
  A: you will want to go to Tools>Internet Options. On the General tab, about halfway down there is a ...
RANDOM REBOOTING PROBLEM WITH WinXPProSP2(SP3)1/15/2009
  Q: RANDOM REBOOTING PROBLEM WITH WinXPProSP2(SP3) Dear Expert: an expert user here too, but not with ...
  A: Tough one here A.J. especially since it's so random. Since that KB article, and the reboot itself ...
NO DVD AUDIO1/15/2009
  Q: I HAVE WINDOWS XP HOME, THE COMPUTER IS ABOUT 4 YEARS OLD. I USE TO BE ABLE TO PUT A MUSIC DVD IN ...
  A: that's an odd one since you've already replaced the drive, and you get audio from CD's, so you have ...
anti virus1/15/2009
  Q: Shot....There are several free anti-virus software(s) out there. I am on a fixed income and I need ...
  A: I have always like AVG Free. I prefer the older version, 7.5 or so, but version 8 seems to work well ...
sp31/15/2009
  Q: I have windows xp and service pack 2. I have downloaded all the critical windows updates and was ...
  A: there are improvements in SP3 that you may want, and yes, there are updates Post-SP3. I've actually ...
Checking NVRAM.....Update Failed1/14/2009
  Q: Running XP Home on Stand alone PC and get the message "Checking NVRAM...Update Failed in the initial ...
  A: the NVRAM is the memory on the motherboard that stores information such as the time, the hard drive ...
Icons1/14/2009
  Q: I use Firefox as my Internet browser. When I save a web page to my desktop, I see the familiar ...
  A: Windows update for one........ My computer does the same thing Walter, but when I right click the ...
windows user account issue1/14/2009
  Q: i am an expert user in many areas of computer hardware, programming, software, et cetera, but ...
  A: J., this sounds very much like Windows XP Home instead of Pro, but either way, let's try starting ...
Disk space on server boot drive1/14/2009
  Q: I purchased a Dell Poweredge SC440 server about six months age. IT had the Windows Small Business ...
  A: The only other thing I can think of is one of the option in Folder Options of Windows Explorer. ...
Icons1/13/2009
  Q: I use Firefox as my Internet browser. When I save a web page to my desktop, I see the familiar ...
  A: are you saving the whole web page, or a link/bookmark to the web page? If it's a link you should be ...
XP Backup1/13/2009
  Q: My computer come preinstalled with Windows XP. The disk was not provided. Now, I want to create a ...
  A: What kind of computer are we talking about? Most new computers do not come with disks, but include a ...
Preventing Internet History from being deleted1/13/2009
  Q: How do I change the setting so that the internet history can not be deleted ANSWER: Hi Branden, ...
  A: On some versions of Windows you can do that. Open the Group Policy Editor by going to Start>Run ...
Preventing Internet History from being deleted1/12/2009
  Q: How do I change the setting so that the internet history can not be deleted
  A: CANNOT be deleted, or IS not deleted automatically? I don't know of a way to stop someone from ...
Disk space on server boot drive1/12/2009
  Q: I purchased a Dell Poweredge SC440 server about six months age. IT had the Windows Small Business ...
  A: I assume you have already done a search for large files? You could also look for recently created ...
Video Controller (VGA Compatible)1/12/2009
  Q: I can't find a driver for this issue. I read what your response was to "Wayne" on 10/26/07 which ...
  A: No problem Seth, glad to help! That would be the modem. If you need it you might try one of the ...
iexplore.exe file1/10/2009
  Q: I'll try to be as concise as possible. I'm running Windows XP Home on a Dell with 512 Ram. I have ...
  A: first, let me get this clear, are we talking about Windows Explorer not working, or Internet ...
Video Controller VGA compatible1/10/2009
  Q: I formatted a old laptop (compaq M 300) and installed XP service pack3. Now in device manager, under ...
  A: I checked out that link, and I don't see an actual driver there, just a utility. Odd that HP would ...
Video Controller (VGA Compatible)1/8/2009
  Q: I can't find a driver for this issue. I read what your response was to "Wayne" on 10/26/07 which ...
  A: there are several ways you can go about this. One quick easy one is to go to the Windows update site ...
using itunes with other devices1/6/2009
  Q: Shot, I have a Sony cd/radio/mp3 player in my Corvette. I am not able to load that player (removable ...
  A: iTunes itself doesn't support anything other than the iPod to my knowledge, but there are certainly ...
installing drivers1/4/2009
  Q: Shot....One of the other experts could not answer this question. I lost one of my drivers disc when ...
  A: No bother William, that's what we're here for! I just went out to the Dell site and downloaded the ...
installing drivers1/3/2009
  Q: Shot....One of the other experts could not answer this question. I lost one of my drivers disc when ...
  A: I assume you tried pointing the automatic update wizard to the disc and that didn't work? What ...
installing drivers1/3/2009
  Q: Shot....One of the other experts could not answer this question. I lost one of my drivers disc when ...
  A: First thing I would suggest it getting the ethernet driver installed so you can do the rest ...
Spam...using my e-mail address1/2/2009
  Q: I am getting horrible trashy spam. It shows that it comes from ""... which is my e-mail address. ...
  A: first, let me tell you I know you didn't send it. It's called "address spoofing". Someone, somewhere ...
My Computer oprning on startup. XP sp31/2/2009
  Q: My computer is opening on Start up. I checked startup entries in msconfig, but there is nothing ...
  A: here are a few things to try: 1. In My Computer, up at the top click on Tools then Folder Options ...
Windows XP 64-bit Edition1/1/2009
  Q: Im currently using Windows XP Pro 32-bit Edition on my Acer Aspire 4720z laptop(Core2duo,1GB ...
  A: I have never bothered with the 64 bit version because there is very few software program written in ...
how to load micrsoft default driver of serial mouse in safe mode4/26/2008
  Q: Respected Sir Ref:your answer 'Serial mouse. That may be another story! Does your computer have PS2 ...
  A: That mouse should work. There are no additional drivers to load. About the only thing I can suggest ...
how to load micrsoft default driver of serial mouse in safe mode4/25/2008
  Q: Respected Sir Ref:your answer 'Serial mouse. That may be another story! Does your computer have PS2 ...
  A: I am not having good luck finding an answer to this. Everything I find says a serial mouse should ...
XP not functioning properly4/23/2008
  Q: I re-installed my Windows XP Professional just 3 or 4 months ago. Even at this early stage weird ...
  A: you might want to run some diagnostics on the hard drive. If you've already re-installed windows, it ...
windows xp4/23/2008
  Q: recently i've been experiencing some problems with my laptop, which uses windows xp i've notice ...
  A: no bother at all! These things usually happen over time as Windows gets more and more stuff added to ...
Microsoft Fax4/22/2008
  Q: I've tried to read up about how to use Microsoft Fax but I'm finding it confusing when they talk ...
  A: are you setting up Microsoft fax on a network or setting up Windows XP fax on your home PC? They are ...
archiving files4/20/2008
  Q: I use a lot of data files on floppys that I back up a couple of times a month to a file on my hard ...
  A: yes there is definitely a way to do this, I'm just trying to figure out what would be the easiest ...
mouse4/19/2008
  Q: sir I am a novice. My o/s is xp pro service pack 2. How can I run mouse in 'safe mode'? regards som
  A: when you start your computer in safe mode by pressing F8, Windows will load the Microsoft default ...
Microphone Boost3/17/2008
  Q: I have a problem with the recording aspect of the Windows XP. I can record with my microphone but ...
  A: First, make sure you are using the mike input not the line input. If your mike is an unbalanced one ...
Laptop screen bounce.2/23/2008
  Q: I have a Dell Inspiron 8500 running Windows XP Pro. When I have my home page on screen and click the ...
  A: that's definitely a weird problem. Did you install the Windows updates when they came out on patch ...
no "send to" option in pull down menu2/22/2008
  Q: I'm running xphome. I have a "send to" file visible and accessible under my user name. I have and ...
  A: Odd that one would go missing, usually there are lots of extras in the context menu. You might try ...
Removing the ability to create a password on a Windows XP User Account2/22/2008
  Q: I was wondering if you knew of a way to remove the ability for a user to create a password in ...
  A: I don't know of anyway to prevent them from setting a password, but you can set their password and ...
new tower linked to existing internet service2/22/2008
  Q: I have just hooked up a new computer, where an existing one was hooked up. The only difference is ...
  A: let me make sure I understand correctly. You're trying to hook this up to a wireless network that ...
Size of partition2/21/2008
  Q: Asus notebook X51RL with DOS (without OS), RAM is 1024MB, hard disk 120GB, video is built-in ...
  A: 20gb will hold the programs you have listed just fine. Keep in mind you will also use space for the ...
Network Connection2/21/2008
  Q: I have a hp notebook/laptop that keeps periodically through the day loosing connectivity to the ...
  A: the very first thing I would check is the power management in control panel. Make sure that the NIC ...
Outlook Express2/19/2008
  Q: I am frequently getting the problem "IE encountered a problem and must close", (or Outlook Express). ...
  A: there are several causes for this fault, and most of them can be fixed by adding the latest patches ...
windows xp or vista problem2/19/2008
  Q: i have a program that run over win 95 or 98 or 98SE on my company PC but this PC is failed and most ...
  A: I see. The best options available then are to use a virtual computing environment like VMWare ...
flash memory2/19/2008
  Q: first of all I wanted to thank you for your help on my previous question about my write protected ...
  A: glad I could help! I don't think there's any chance it actually expanded that much. Even if it was ...
can't format my flash drive2/18/2008
  Q: i have a flash drive with FAT32 format. then an error happened when I transfered a file and my ...
  A: if you're sure there's not write protect switch, the drive may have gotten corrupted, in which case ...
Outlook2/18/2008
  Q: Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version
  A: this normally happens when there has been another messaging software installed, and that software ...
Why Blue Screen?2/17/2008
  Q: I think my computer is sick (its 4 years old). I'm getting a blue screen throwing up with ...
  A: the blue screen can be caused by many things, including the RAM, and somtimes the message on the ...
My Windows Xp is not starting up2/17/2008
  Q: .. if you could do that it would be most helpfull thank you!!!
  A: to run the diagnostics the first thing to do is download the CD. I think you're referring to the ...
services2/6/2008
  Q: I keep getting an error when I try to get into services to change some settings. How do I fix this? ...
  A: Try renaming the MMC folder. From windows explorer, browse to C:\Documents and ...
Windows Update2/6/2008
  Q: I'm asking this for a friend who is on a slow modem (and it's a toll call). He wants to know how to ...
  A: he could set the automatic updates (via control panel) do download in the background, but not ...
browser problems2/6/2008
  Q: I can not locate programs in my control panel that I KNOW are on my computer! (especially since I ...
  A: a lot of programs, especially small, unregistered ones do not place an entry in add/remove programs. ...
Slow running at start up and opening programs2/4/2008
  Q: I an running Windows XP on a Dell Inspiron. When I start the computer it is very slow to open. When ...
  A: to isolate what's causing it to be so slow, try using the MSconfig utility. To get to it, go to ...
Windows Explorer2/2/2008
  Q: I want my Windows Explorer page to take the full screen - except for the bottom bar. Everytime I ...
  A: sorry that didn't work. Try this instead: 1. Launch Windows Explorer. 2. Click one of the window ...
Locked out of files2/2/2008
  Q: My Sony viao went down (cord socket broke, so no way to power). Decided to just junk rather than ...
  A: the Access Denied problem is because even though you have created a user with the same name and ...
Install Win XP on KDS computer2/2/2008
  Q: I have a KDS Valiant 6000 series computer. It came with WinME installed. I want to install Win XP ...
  A: I'm not sure this is a simple display problem, because even if Windows didn't have the right ...
Microsoft Word2/1/2008
  Q: Please help.Iam using Windows XP.I have got a problem with microsoft word.Each time I try to open ...
  A: it could be a virus problem, and it wouldn't hurt to do a scan with the latest virus definitions. ...
Windows Explorer2/1/2008
  Q: I want my Windows Explorer page to take the full screen - except for the bottom bar. Everytime I ...
  A: if Windows is working like it's supposed to, you should be able to set it doing this: Close all ...
Files disappear from Windows Explorer...part 21/31/2008
  Q: Where we're at... --- I'll try to think of a way to prove that theory out. In the mean time, I'd ...
  A: Indexing is a service that Windows runs to "cache" the directory listing of files and folders on ...
folders un available1/31/2008
  Q: I have a SATa drive system which orriginally came with a promise Array card. The card died, so I ...
  A: What operating system are you running David? I've gotten similar questions quite a bit recently, and ...
folders un available1/30/2008
  Q: I have a SATa drive system which orriginally came with a promise Array card. The card died, so I ...
  A: I have some ideas, but nothing definite. Were the drives originally connected to the array card in ...
Files disappear from Windows Explorer...part 21/30/2008
  Q: Where we're at... --- I'll try to think of a way to prove that theory out. In the mean time, I'd ...
  A: Hmmm.... indeed. There is one glaringly obvious thing I hadn't thought of. You said the folder show ...
Disappearing XP files1/29/2008
  Q: I just read Pete's query to you a couple of days ago and wonder if you can give me some pointers? My ...
  A: We're still working on it Neil, but you may want to try one of these alternatives to Windows ...
Files disappear from Windows Explorer...part 21/29/2008
  Q: Where we're at... --- I'll try to think of a way to prove that theory out. In the mean time, I'd ...
  A: I have several more ideas here, none of them definitive, just testing. One would be to try an ...
Files disappear from Windows Explorer; still accessible (i.e., via Address Bar)??1/28/2008
  Q: I have a 250GB WD hard drive, I use for data storage only. It is 90% full (which I realize can be a ...
  A: I'm not opposed to trying to help at all! I honestly don't think you're missing anything yet, I ...
Files disappear from Windows Explorer; still accessible (i.e., via Address Bar)??1/27/2008
  Q: I have a 250GB WD hard drive, I use for data storage only. It is 90% full (which I realize can be a ...
  A: I think you may have reached the limit of what Windows Explorer can display. To test this idea, try ...
sreaching problem1/27/2008
  Q: ok i am trying to sreach my computer for a creatin file when i go start sreach and type the name of ...
  A: try turning off the indexing service by clicking Start then Run and typing services.msc then click ...
help to enable mic1/26/2008
  Q: the mic on my windows 2000 m/c is not working.I hv gone thru routine settings of control panel.The ...
  A: lets check the obvious things first, like making sure the mic is plugged into the correct jack, and ...
Mapping drives1/24/2008
  Q: I have a software program that I've installed on my hard drive. It requires that you put data CDs ...
  A: yes you can change the drive letters. Once the flash drive is installed, right click My Computer, ...
creative zen 4gb DVP-FL00011/23/2008
  Q: i am having troubles with my zen 4gb i have installed driver off of cd previously however the cd has ...
  A: if Windows is asking for a driver, then it doesn't recognize it and will need a third party driver. ...
JPEG FILES1/23/2008
  Q: I am having issues with opening photos coming in and when I click on open the dialogue box asks me ...
  A: your computer has lost its "file association" for this type of file. That's what tells it what ...
Blue screen1/22/2008
  Q: I bought a used Presario 700 laptop that originally came with XP but was downgraded to WinME. I ...
  A: it sounds like you have some conflicting hardware drivers installed. It's hard to say just which ...
USB Conection1/21/2008
  Q: When I plug in a USB Key into my USB port, the error I get is "Windows could not load the installer ...
  A: this message can be caused by a missing or corrupt file called in your C:\windows\system32\ ...
Missing desktop icons & taskbar1/20/2008
  Q: I have an Advent T9202 3.4G P4(hyperthreading) with an 80 Gig HD and1 Gig Ram. I am running ...
  A: Clearing the BIOS by removing the battery worked on some old desktops, but not on laptops. However, ...
XP updates1/20/2008
  Q: Me again.I've downloaded KB893803-v2 but the problem persists. Dennis ANSWER: Do you get an error ...
  A: I see two specific errors at the beginning of this list, one says the EULA was not accepted. I have ...
Missing desktop icons & taskbar1/19/2008
  Q: I have an Advent T9202 3.4G P4(hyperthreading) with an 80 Gig HD and1 Gig Ram. I am running ...
  A: it's possible that you can get into the BIOS by pressing the normal key, (F1 usually) but that it's ...
XP updates1/19/2008
  Q: Me again.I've downloaded KB893803-v2 but the problem persists. Dennis
  A: Do you get an error message if you try to use the Windows Update site? In particular, I would look ...
Programme failure1/19/2008
  Q: On trying to load one of my favorite programmes I get the following message:- One of the library ...
  A: I'm not sure how the wipe of XP happened, unless the computer rebooted and launched from the CD. As ...
How to access external hard drive not seen on My Computer?1/19/2008
  Q: I cannot see my external hard drive icon on my computer's task bar or see it on 'My Computer' too, ...
  A: To uninstall the USB controller, you should be able to right click on it in device manager and ...
Computer freezing when editing in Photoshop 71/18/2008
  Q: I use Windows XP Professional 2002, Service Pack 2, 512 MB of Ram, Intel(R), Pentium(R) 4CPU, ...
  A: computer lockups like this are usually caused by a memory error, or a video card problem if they are ...
Re: hard drives; partitions, adding, dual boot possibilities1/17/2008
  Q: I am currently running XP Pro SP1 on a spare-parts dinosaur a friend put together for me. Although I ...
  A: I'm not personally familiar with NTI, but from the FAQs on there web site, this is how you burn an ...
upgrading1/17/2008
  Q: I have a 5 year old computer with a S3 64 meg AGP video card. 2 Ghtz, 1.5 Gig of Ram. I want to ...
  A: both of these are excellent choices, but the first link shows that item as deactivated, so I don't ...
Re: hard drives; partitions, adding, dual boot possibilities1/16/2008
  Q: I am currently running XP Pro SP1 on a spare-parts dinosaur a friend put together for me. Although I ...
  A: I can try to give you a hand here. First, the ISO's are a file that has all the data from a CD ...
Windows XP issue with My Documents1/16/2008
  Q: I'm running XP SP2 on a laptop with 2 users. With one user all is good, no problems. With the ...
  A: take a look at this page, they list a lot of ways to remove My Documents and put it back, including ...
How to copy Harddisk to Harddisk with winXP?1/16/2008
  Q: I want to Copy my harddisk to another harddisk in such a way so that i can get all stuffs along with ...
  A: the quickest, safest way to copy everything over is to use a cloning software like Power Quest, ...
soundblaster live card1/14/2008
  Q: I put in a soundblaster card on msi motherboard disabled intergrared sound but my computer freezes ...
  A: your best bet is to update the BIOS on the motherboard to the newest version. You should be able to ...
windowsxp screens1/13/2008
  Q: ...I downloaded and applied a desktop theme and it changed my startup,shutdown and log in screen to ...
  A: you should be able to go into your display settings and change the theme to Windows Classic or ...
Programme failure1/13/2008
  Q: On trying to load one of my favorite programmes I get the following message:- One of the library ...
  A: That's quite strange it works well on my XP machine. Do you have a space between SFC and the "/"? It ...
Windows XP ChkDsk1/12/2008
  Q: I am running Windows XP Pro. My Hard Disk has two partitions Charlie and Foxtrot. Every time I ...
  A: yes it is possible to format it early, I didn't realize there were so few file/folders on it. ...
Can use iTunes or Photoshop..1/12/2008
  Q: My computer will no longer open my iTunes or photoshop programs. That is mostly what I use my ...
  A: lets not go buying a new computer just yet. There definitely should be a cheaper alternative! What ...
Windows XP ChkDsk1/12/2008
  Q: I am running Windows XP Pro. My Hard Disk has two partitions Charlie and Foxtrot. Every time I ...
  A: I hate to say it but I think there is something amiss with your Foxtrot partition, and I think ...
Programme failure1/12/2008
  Q: On trying to load one of my favorite programmes I get the following message:- One of the library ...
  A: it sounds like the program is attempting to access an incorrect version of the .dll file. Try ...
WinXP can't bootup1/11/2008
  Q: I'm running XP Home and recently the screen went black and now the computer won't reboot. I've ...
  A: What disk are you trying to boot off of? Can you get into the bios and check the settings for the ...
help!! technical difficulties1/11/2008
  Q: "Hello, I have a 2001 hp pavilion pc with windows xp on it. I recently used the pc’s System Recovery ...
  A: many of the problems you're describing are normal with the recovery. Like the menu items being ...
error message "invalid floating pint operation"1/10/2008
  Q: A problem started with our HP computer (2yrs old window XP) where it would not recognition any USB ...
  A: it sounds like what your husband attempted was to use the recovery disk and put it back to the way ...
error in newdev.dll missing entry:clientsideinstall1/10/2008
  Q: i had wmp10 and a creative zen touch mp3 player. my pc is 3 yrs old windows xp. i was able to sync ...
  A: the repair from the Windows CD can be done more than one way. If you tried it and got to a DOS ...
WinXP can't bootup1/10/2008
  Q: I'm running XP Home and recently the screen went black and now the computer won't reboot. I've ...
  A: let me make sure I understand. It won't boot even in Safe Mode? Did it boot succesfully off the ...
basic problem (over my head)1/10/2008
  Q: hy, to be as detailed as possible, i am running win XP home edition. i have a friend who is hard of ...
  A: it's too bad Utube took that ability away, but I don't know of another good way to do it. Maybe you ...
How to access external hard drive not seen on My Computer?1/10/2008
  Q: I cannot see my external hard drive icon on my computer's task bar or see it on 'My Computer' too, ...
  A: That could be the whole problem. What you'll want to do is right click on My Computer and select ...
error in newdev.dll missing entry:clientsideinstall1/9/2008
  Q: i had wmp10 and a creative zen touch mp3 player. my pc is 3 yrs old windows xp. i was able to sync ...
  A: it sounds to me like the newdev.dll file and one of it's dependent files are not communicating ...
Why; And how to get rid of1/9/2008
  Q: For some odd reason, lately when I start up my laptop, dos windows pop up everywhere. I'm pretty ...
  A: normally there are few if any DOS processes running when Windows starts, so these probably aren't ...
Outlook Express1/8/2008
  Q: Have a user who logs in to the network with a generic ID and uses Outlook 2003 to access e-mail ...
  A: this could have a few different reasons, but I think I would try it from a different PC to eliminate ...
"all program" tab issue1/8/2008
  Q: I have XP profesional on my laptop. When i click "start" and the "all programs" ...it takes about 5 ...
  A: it sounds like the computer is having a little trouble reading from the disk here. I would first ...
Website content copy to Word1/8/2008
  Q: I need to copy images and text from a few websites to a word and powerpoint file. These images and ...
  A: you could copy the source for the website, and then have Word display it, if the websites you want ...
After hard drive upgrade, no login screen1/7/2008
  Q: You answered my exact question on 11/27 with the answer use a cloning software. I have cloned using ...
  A: Hey Larry, that nonexistent installation on D may be a good clue. It sounds like Windows is looking ...
Digital certificate issue1/6/2008
  Q: when I tried torun software install pack(Macromedia Flash 8), I got alert 'This publisher has been ...
  A: yes, that could be the reason the certificate was revoked, but I haven't been able to verify that it ...
After hard drive upgrade, no login screen1/6/2008
  Q: You answered my exact question on 11/27 with the answer use a cloning software. I have cloned using ...
  A: I'm not quite sure what's going on here, but I do have a couple of ideas. First, are you running ...
printing preferences operation could not be completed1/6/2008
  Q: Everytime I tried to access printing preferences the error is operation could not be completed. I ...
  A: I agree with you Eli, sounds like a Windows problem. But it could be a Windows problem with the port ...
Remote Desktop Connection1/5/2008
  Q: Is there a way to adjust the Remote Desktop Connection so I don’t have to scroll up or down to see ...
  A: this has been a thorn in my side too, not only because I can't see it all, but also because the RDP ...
printing preferences operation could not be completed1/5/2008
  Q: Everytime I tried to access printing preferences the error is operation could not be completed. I ...
  A: what kind of HP printer is it? Does it connect via USB or Parallel port? Could you get into the ...
PC sound-issues1/3/2008
  Q: My PC(Windows XP) was running fine, except for the very occasional crash, over the last few months. ...
  A: I know you didn't change anything, but to troubleshoot this we need to check and possibly change a ...
My computer screen is upside down (something like that)1/3/2008
  Q: THE screen of a computer normally is in a diagonal way(top of screen at the top bottom of screen at ...
  A: In safe mode you won't be able to change the resolution, that's just a test mode. But it does let us ...
how do I get adminstrator privileges1/2/2008
  Q: I inadvertantly cancelled my adminstrator privileges and now want to restore them. i tried by using ...
  A: I'm not quite sure I understand what you mean by administrator allowed places. What you will want ...
My computer screen is upside down (something like that)1/1/2008
  Q: THE screen of a computer normally is in a diagonal way(top of screen at the top bottom of screen at ...
  A: I've had this come up quite a bit recently, it's pretty strange. Take a look in your display ...
compatibility12/31/2007
  Q: Ok I have got a hard one for you. I have not been able to get a single answer on this question. So ...
  A: I have a Blackberry and I love it! Unfortunately the Blackberry Desktop Management software only ...
Disable programs from startup12/31/2007
  Q: I am using Windows XP. Every time I disable some programs from the startup list by using ‘msconfig’, ...
  A: You could take my word for it, Norton will definitely slow it down. But so would any other product ...
i need help12/30/2007
  Q: Hey there. Like a lot of other people I am a poor grad student who needs a laptop, but am far from a ...
  A: without knowing the model of that laptop, it's hard to say exactly what it's worth, but I did some ...
double everything12/29/2007
  Q: It seems i have windows in my computer 2 times or somthing when i check my system info i have double ...
  A: now I'm on the same page, thanks. Yes, this is normal. Looking in the system information, there are ...
Disable programs from startup12/29/2007
  Q: I am using Windows XP. Every time I disable some programs from the startup list by using ‘msconfig’, ...
  A: Windows is just letting you know that it has to run the selective or diagnostic startup to keep the ...
Installing Windows XP over Network12/29/2007
  Q: I have a peculiar task to complete. I work for an education institution. There are about 7 ...
  A: it's a pretty drawn out process actually, but not overly burdening, and well worth the effort if you ...
Deleting browser history12/29/2007
  Q: I recently upgraded to Internet Explorer 7. For the first day I was able to delete the browsing ...
  A: Sounds like you've hit the nail on the head Bob. Check out this forum. Other people had the same ...
double everything12/28/2007
  Q: It seems i have windows in my computer 2 times or somthing when i check my system info i have double ...
  A: let me make sure I've got this straight here. When you say in your system info, how are you getting ...
Deleting browser history12/28/2007
  Q: I recently upgraded to Internet Explorer 7. For the first day I was able to delete the browsing ...
  A: are you using the Delete All button at the bottom, or individually deleting each category? You ...
add & remove ...software12/27/2007
  Q: removed all of office from computer. Can I get it back? Did I lose it all? I went back 3 days.... ...
  A: I'm afraid I don't understand what you mean Russ. I was expecting it to say something like ...
add & remove ...software12/27/2007
  Q: removed all of office from computer. Can I get it back? Did I lose it all? I went back 3 days.... ...
  A: Well maybe we're in luck! Please right click on that shortcut and select properties, then tell me ...
How to access external hard drive not seen on My Computer?12/27/2007
  Q: I cannot see my external hard drive icon on my computer's task bar or see it on 'My Computer' too, ...
  A: I would look in disk management and see if it shows up in there at all. If it does, right click it ...
DOS Questions12/26/2007
  Q: My name is Matthew i am a techie at heart and have been doing some work in dos to try and recover a ...
  A: I like to keep things simple for myself, so I would probably boot it to a diagnostic CD, run the ...
DOS Questions12/26/2007
  Q: My name is Matthew i am a techie at heart and have been doing some work in dos to try and recover a ...
  A: I'm not sure what exactly is causing your system to hang on the 1394bus driver, but you should have ...
overriding xp login password/booting in safe mode12/24/2007
  Q: regarding xp proffessional 01: i need to access an account on a comp i have but dont know the pass. ...
  A: There is hacking software out there that may let you find the password, such as Lophtcrack or ...
overriding xp login password/booting in safe mode12/24/2007
  Q: regarding xp proffessional 01: i need to access an account on a comp i have but dont know the pass. ...
  A: you will need a regular wired keyboard. The drivers for the wireless keyboard haven't been loaded ...
standby12/23/2007
  Q: How do i get it to stay asleep? think it has something to do with the aol browser-which i don't ...
  A: if you think it could be the AOL browser, I would uninstall it through the control panel, then run a ...
slow slow click/result12/22/2007
  Q: System delay between clicking an icon and the response is sometimes as long as 30-90 seconds. I ...
  A: I have a couple of things you could try. First, open task manager by right clicking an empty spot ...
Task Manager12/22/2007
  Q: All of sudden i get the message "task Manager has been disabled by the administrator." i am the ...
  A: Administrator is a built in account in Windows for administering the operating system. In your case, ...
laptop12/21/2007
  Q: On my laptop HP Pavilion ze5170 lately when I leave it set for something like 5 minutes the screen ...
  A: this happens sometimes when Windows updates are installed, or video drivers are updated. The screen ...
video card use12/21/2007
  Q: I have a question or two, could you please guide me here ? 1 Can you leave 2 installed video card ...
  A: yes, you can leave two video cards in the machine. There is a setting in some BIOS's that you may ...
data back up12/20/2007
  Q: I have a external hard drive which i use primarily for backing up my PC manually (copy C- to this ...
  A: there are several ways to do this that come to mind, one would be to just save them to a new ...
XP DOWNGRADE TO 2000 THEN BACK TO XP12/19/2007
  Q: We purchased a lot of new PCs with OEM versions of Windows XP. This was several years ago. At the ...
  A: there definitely is with the Select versions that large companies buy from Microsoft, but I'm not ...
problem12/19/2007
  Q: any time my friend tries to open a program he gets the little box up on the screen...internet ...
  A: are you sure it says Internet explorer and not Windows explorer? If it does say Internet explorer, ...
Printer not recognised12/18/2007
  Q: I have an epson stylus 300 printer which has been working fine for a couple of years now.. However, ...
  A: is this a USB printer or hooked to a printer port? If it's a USB printer, you might try ...
deminsion 8100 prob;ems12/18/2007
  Q: I was recently givin a dimension 8100 from a relative that passed away before i could hook it up. ...
  A: That used to work for the BIOS passwords on desktop machines, but never for Windows passwords that I ...
windows xp12/17/2007
  Q: My computer is unable to boot into the windows xp menu. When I restart the computer it will go to a ...
  A: The only hardware problem I can think of that would cause this, would be a keyboard problem. If the ...
windows xp12/17/2007
  Q: My computer is unable to boot into the windows xp menu. When I restart the computer it will go to a ...
  A: normally this is just a timing issue, and pressing F8 repeatedly while the machine is booting will ...
deminsion 8100 prob;ems12/17/2007
  Q: I was recently givin a dimension 8100 from a relative that passed away before i could hook it up. ...
  A: there's not really an easy way around the password, but there are some password cracking softwares ...
Internet Explorer12/15/2007
  Q: I am having a similar problem as Sallie. I can't get IE to operate. When I click on the icon IE ...
  A: you mean it just sets there? It never times out or gives you a 404 Page cannot be displayed error, ...
converting 2 drives from fat32 to ntfs12/14/2007
  Q: I have Windows XP pro SP2 installed on one 60 gig IDE hard drive. I have all my data and programs ...
  A: Windows usually does a pretty good job of this by itself using the Convert utility from a command ...
Mute in Media Player12/13/2007
  Q: When trying to play using MS Media Player last version, I can not hear any sound. Looking at the ...
  A: Ok Gabe, I'm going to do some more digging. Are you listening to media streamed over the internet, ...
Mute in Media Player12/13/2007
  Q: When trying to play using MS Media Player last version, I can not hear any sound. Looking at the ...
  A: Hmmm, that is odd Gabe. One more thing to check in control panel under sound, see what the speakers ...
Internet Explorer won't connect12/13/2007
  Q: My Internet Explorer browser won't open up. I did the windows update including IE 7. It worked ...
  A: I'd love to help you but I need some more information. What do you mean it won't open? What happens ...
Mute in Media Player12/13/2007
  Q: When trying to play using MS Media Player last version, I can not hear any sound. Looking at the ...
  A: do you have sound any other time? The normal windows sounds, or alerts when you receive mail, or ...
Windows XP Boot screens12/12/2007
  Q: When I'm starting up windows XP I get several screens before windows boots up listing; sata drives, ...
  A: on some computer you can't stop them from coming up, but on most, it's a setting in the BIOS. I'm ...
Desktop Icons12/12/2007
  Q: Recently I tried to save an image from a website to my desktop. To do this, I right clicked the ...
  A: this question has came up before, and short of changing the desktop to be all the same color, I do ...
My windows xp is not starting up12/11/2007
  Q: When I turn on my computer I get this message: We apologize for the inconvenience, but Windows did ...
  A: you certainly do have a predicament here. Good move not messing with the stuff in the BIOS, (the F2 ...
hard drive letters12/10/2007
  Q: I have a PC that's about 3 years old now, and the current hard drive was only 40Gb, so I needed more ...
  A: yes there's a way to change them, but if you have installed programs to them with their current ...
installer12/10/2007
  Q: I just re-installed Windows XP Pro, version 2002, because my computer was acting funny after an ...
  A: well, at least you have the problem nailed down. The installer is running, and won't run more than ...
automatic update12/9/2007
  Q: I have my computer set to notify me of automatic updates. I have a notice that IE 7 is available for ...
  A: I haven't really tested this yet, but I think it will work, and it won't hurt anything, so if you ...
waves12/7/2007
  Q: I have a CRT 19" about 6 years old monitor and recently after it switches to STAND BY, instead of ...
  A: They are not all the same, some are built right into the motherboard. The majority of the recent ...
access12/7/2007
  Q: I have a windows 2003 network with xp clients. The users hot desk, so have roaming profiles, however ...
  A: yes this is possible, in several different ways. I would think if you are using AD you could put ...
waves12/7/2007
  Q: I have a CRT 19" about 6 years old monitor and recently after it switches to STAND BY, instead of ...
  A: this actually could be either the monitor, the video card, or just the driver for the video card. ...
XP Control Panel Missing12/6/2007
  Q: I've lost the icon for the Control Panel under "Start" and cannot get into the "control Panel". I'm ...
  A: That sounds like the right place Vince. I would almost expect the control.exe not to run because it ...
Windows Updates Does Not Work12/6/2007
  Q: When I try to do an update of Windows, I get the following error message: "Files required to use ...
  A: try re-registering the Windows Update dlls. To do that, click Start>Run and enter the following ...
XP Control Panel Missing12/6/2007
  Q: I've lost the icon for the Control Panel under "Start" and cannot get into the "control Panel". I'm ...
  A: It may be hidden Vince. I should have had you check your view settings in Explorer and make sure ...
validate xp version12/6/2007
  Q: a couple of years ago i bought a windows xp disk. i thought it was MOT an upgrade since my son was ...
  A: the CD would tell you if it was readable, but even if the CD is an upgrade, you can still use it to ...
Winxp logon issue12/5/2007
  Q: A problem recently started happening with my daughters computer. This computer has windows xp home ...
  A: Ok Randy, things are never easy are they? I think what I would do is uninstall the networking ...
XP Control Panel Missing12/5/2007
  Q: I've lost the icon for the Control Panel under "Start" and cannot get into the "control Panel". I'm ...
  A: you have some how gotten system restrictions applied to your machine as if it were on a secured ...
Winxp logon issue12/5/2007
  Q: A problem recently started happening with my daughters computer. This computer has windows xp home ...
  A: I have a couple of things to try as tests. First, can the normal ID log on in safe mode? And/or can ...
Trojan Removal12/4/2007
  Q: I am using Windows XP(personal). When I am navigating through Internet Explorer 7, I am getting a ...
  A: personally I like to use Spybot Search and Destroy from www.spybot.com. These fellows also have ...
XP Folders12/4/2007
  Q: Shot, the website won't let me ask a follow-up, hence the new thread. There is no error message. ...
  A: I'm not sure what to tell you Kym. This really sounds like the ACLs are not letting you delete the ...
XP Folders12/2/2007
  Q: Shot, the website won't let me ask a follow-up, hence the new thread. There is no error message. ...
  A: I'm a little stumped here. What does it do when you try to rename one? If you highlight the folder ...
XP Problem12/2/2007
  Q: My screen suddenly flashes and then loads multiple copies of the programme I am using.I've done all ...
  A: does it do this with just one program or with all programs? If it does it with all programs, I ...
XP SP2 File Security12/2/2007
  Q: I am running Win XP Pro SP2. I've recently been unable to rename or delete files even though I am an ...
  A: Do you get any kind of error message when you try to delete or rename them? Files in use, Directory ...
XP SP2 File Security12/1/2007
  Q: I am running Win XP Pro SP2. I've recently been unable to rename or delete files even though I am an ...
  A: Ok, that would explain why the check mark is there and it's grayed out, but not why you can't rename ...
XP SP2 File Security12/1/2007
  Q: I am running Win XP Pro SP2. I've recently been unable to rename or delete files even though I am an ...
  A: just for my own understanding, we are talking about a file here, not a folder correct? All folders ...
Video controller VGA compatible11/30/2007
  Q: Hey. My screen resolution is stuck on 640 by 480, and refuses to change. ive gone through the ...
  A: yes that helps! If it is a Dell 2400, it had one of two different Intel video cards and we can get ...
Video controller VGA compatible11/30/2007
  Q: Hey. My screen resolution is stuck on 640 by 480, and refuses to change. ive gone through the ...
  A: we can probably figure this out with a little digging. If your computer was purchased from an OEM ...
Use of partitioned hard drive11/29/2007
  Q: Subject Question I just got a new Dell laptop with a partitioned hard dive: C:is 20 GB and D: is ...
  A: you can't really move the entire Documents and Settings folder because your user profiles are stored ...
Use of partitioned hard drive11/29/2007
  Q: Subject Question I just got a new Dell laptop with a partitioned hard dive: C:is 20 GB and D: is ...
  A: yes it's a good idea to do that, because that way your data doesn't fill up your C: drive. If the C: ...
Windows XP login screen does not appear - only logo11/28/2007
  Q: After transferring Windows XP PRO from one hard drive to another (upgrading the size along the way), ...
  A: I believe what you are remembering is about Windows Activation. If you change too much hardware at ...
Windows XP Problem Please Help11/16/2007
  Q: I am having problems with my windowns XP home edition. The computer got shut down and on start-up ...
  A: Vista is an option, if your computer is able to run it. You would definitely want to look on the ...
Windows XP Problem Please Help11/16/2007
  Q: I am having problems with my windowns XP home edition. The computer got shut down and on start-up ...
  A: I would try booting the machine off a diagnostic CD like the one from www.ultimatebootcd.com and ...
Can't change bios to boot off cdrom11/16/2007
  Q: I was given a computer but have no password for the User account that shows up after booted. I ...
  A: there may be several ways around this, depending on the make an model of your computer. Some older ...
Windows XP Startup11/16/2007
  Q: I have a computer that is not going past the startup screen in normal mode. It doesn't stall the ...
  A: I believe you are on the right track here. While you're in safe mode, go to start>run and type in ...
how to repair windows xp11/7/2007
  Q: I need your help... i have problem entering my windwos xp. it was working fine in the last time , ...
  A: I have posted the steps on this site before, but in short, you need to boot the computer from teh ...
FILE menu in World 200311/7/2007
  Q: I have a problem with ma Toolbar. The menu FILE disappeared. I do not know how to recover it. In my ...
  A: it looks like you are actually missing two. There should be an edit menu just to the right of File, ...
Windows starting up slowly11/7/2007
  Q: Win XP SP/2 suddenly starts up very slowly, much slower than usual. I didn't measure the start-up ...
  A: there are a few things you can try to figure this out. You could use msconfig to temporarily ...
sound11/6/2007
  Q: I don't have sound on my computer for I don't know how long. Do I need to install something or not? ...
  A: there are lots of little things we can check here before we go spending time and money installing ...
Can't delete folder11/5/2007
  Q: I have a folder in My Documents that I can't get rid of. Whenever I click on it, trying to send the ...
  A: I'm sorry you had so much trouble, I should have told you how to get out of safe mode. Unless ...
display problem11/5/2007
  Q: I have XP Pro with Radeon 9000 Series card (double monitor capable). It is attached to only one ...
  A: have you tried updating the drivers for the video card? That's the first thing I would try. If that ...
USB 2.011/5/2007
  Q: I just got my nintendo wi-fi all set up, but theres this little problem, its too slow, people keep ...
  A: if you have an open PCI slot in your PC, you can add USB 2.0 by installing an add on card. It's ...
Missing .DLL files11/3/2007
  Q: This question is for a friend who has a laptop Toshiba Qosmio G35-av650. When he turns it on, a ...
  A: you will want to note what .dll files are missing and put them back in order to fix the problem. ...
Microphone11/3/2007
  Q: I have WinXP Sp2. I use Skype and am currently editing (narrating) a movie with Pinnicle Studio ...
  A: I'm still looking for a solution to the microphone, but there's a chance fixing the other problem ...
Windows XP logon problems11/3/2007
  Q: I have three friends with teenagers who converse on myspace. messenger etc. They have all come up ...
  A: you know teenagers that don't always listen? Color me surprised! It looks to me like they now have ...
Windows XP logon problems11/2/2007
  Q: I have three friends with teenagers who converse on myspace. messenger etc. They have all come up ...
  A: glad you're there to help them. The web can be very contagious like that. Are you saying that you ...
Microphone11/2/2007
  Q: I have WinXP Sp2. I use Skype and am currently editing (narrating) a movie with Pinnicle Studio ...
  A: for the microphone error, I would try updating the drivers for the sound card first, and if that ...
laptop shutting down11/1/2007
  Q: ok here goes, my infinity 330 laptop keeps switching off for no apparent reason, no error message, ...
  A: when it shuts down, do you have to wait a while before it will come back on? If so, I would believe ...
Can't delete folder11/1/2007
  Q: I have a folder in My Documents that I can't get rid of. Whenever I click on it, trying to send the ...
  A: you could try starting the computer in safe mode by pressing F8 at start up. It should let you ...
Rename of Folder11/1/2007
  Q: I have one folder name “S” which is in the “Documents and setting” folder. I have tried to rename ...
  A: If this is in the root of Documetns and Settings, it would seem that you are logged in with a user ...
ports...10/31/2007
  Q: I’ve got a problem that I think has something to do with ports. I can’t download some programmes ...
  A: are you trying to download them using FTP or HTTP? If it's standard HTTP, it uses port 80, which is ...
eMachine and Windows XP10/31/2007
  Q: I bought my mom a eMachine computer (she didn't need anything special) that came with Windows Vista ...
  A: yes you should be able to load a 32bit OS on a 64 bit machine, but you may have to press F6 when ...
pc spec10/29/2007
  Q: i would like to know how to see the spec of my pc eg mother board, cpu, ram etc. i done it before ...
  A: when your PC is booting up you should see a prompt that says something like "Press F1 to enter ...
Sign In - Blue Screen Error - BAD_Pool_Caller10/27/2007
  Q: Recently my pc was switched off with out actually shutting down Windows XP. Since then I have been ...
  A: can you start the computer in Safe Mode by pressing F8 before Windows starts and log in as yourself? ...
video controller (vga compatible)10/26/2007
  Q: where do I download the driver from please
  A: the (vga compatible) video controller is what Windows installs by default when it doesn't know what ...
password problems10/25/2007
  Q: I've had my computer for a few months and I purchased it from a business that closed. I was given a ...
  A: Ok, so you normally enter the same ID and password in there that you are trying to enter now, and it ...
password problems10/25/2007
  Q: I've had my computer for a few months and I purchased it from a business that closed. I was given a ...
  A: are you talking about a password to get the computer to turn on, or the password to actually get ...
Safely remove hard drive?????10/25/2007
  Q: I've just installed windows xp home edition on my new pc. When I click on the 'safely remove ...
  A: yes there are other things you can do. I think the next thing I would try is to go into device ...
Remote desktop connection -problem in connecting10/24/2007
  Q: i m trying to connect to one of PC in my LAN. that PC has allowed remote connection and password i m ...
  A: yes there is a group policy you need to set. Run gpedit.msc and expand the Windows Settings folder ...
Display problem with Windows Exporer10/24/2007
  Q: I am having a very strange problem with Windows Explorer. If I set it to show the folders within my ...
  A: I've been doing some searching on this problem and have come up pretty empty handed. There are a ...
IP Hacked - or not..?10/23/2007
  Q: I sent an email to a good friend of mine at approximately 4.00am Sunday Morning. Less than 12 hours ...
  A: Well it sounds like you have got this figured out. It is possible to spoof the IP address, but it's ...
IP Hacked - or not..?10/23/2007
  Q: I sent an email to a good friend of mine at approximately 4.00am Sunday Morning. Less than 12 hours ...
  A: Ok, I think I'm still confused. The IP address in question belongs to the second friend's computer. ...
ie7.0 error10/23/2007
  Q: Question When I close my microsoft internet explorer after checking the website or before,there is ...
  A: if you've already uninstalled an reinstalled the flash player, you may want to try uninstalling and ...
IP Hacked - or not..?10/23/2007
  Q: I sent an email to a good friend of mine at approximately 4.00am Sunday Morning. Less than 12 hours ...
  A: the most common reason for emails to get forwarded without your knowledge is a virus. Doing a ...
ie7.0 error10/23/2007
  Q: Question When I close my microsoft internet explorer after checking the website or before,there is ...
  A: that error is pointing toward your flash player. I would try uninstalling adobe flash player via the ...
need to delete prior DSL10/22/2007
  Q: I recently switched from Verizon DSL w/MSN but when I click on start a window comes up showing ...
  A: the Verizon software should be in the add/remove programs applet of the control panel. Scan through ...
Delete Search10/22/2007
  Q: how can I delete previously searched unwanted findings?, ie. find piano, then I'm searching again ...
  A: if you are trying to delete searches in Internet Explorer, go to Tools>Internet Options and clear ...
Windows XP Blue Screen10/19/2007
  Q: We are operating on Windows XP. We have been printing on an HP Laserjet and just added an HP Color ...
  A: I have seen similar symptoms when two device drivers are fighting over the same memory space. I ...
Windows Media Player 11 Ripping in XP10/19/2007
  Q: Sir, How r u. I have a P4 3Ghz PC with 2GB ram, 256MB GPU and a lot of Hard drive space. I m ...
  A: constant bit rate encoding means that the rate at which a codec's output data will be consumed is ...
Windows Movie Maker 2.010/18/2007
  Q: I have a problem with windows movie maker. Halfway through doing clips it closes down the program, ...
  A: you can find the latest version of WMM on Microsoft's web site here ...
Backup10/18/2007
  Q: Windows XP Pro What is the best / easiest way to periodically back up my computer (60 GB Hard Disc) ...
  A: there are several ways to backup your computer, and any of them are better than nothing, so you're ...
folder issue10/17/2007
  Q: I have a weird issue going on. I am running Windows XP with SP2. I don't remember creating it but ...
  A: you're right, that's weird. I thought this might be the windows system restore putting the folder ...
Windows Movie Maker 2.010/17/2007
  Q: I have a problem with windows movie maker. Halfway through doing clips it closes down the program, ...
  A: here are some suggestions I dug up, see if they help. First, check for any updates to WMM and the ...
Microsoft 2003 on Windows XP10/17/2007
  Q: I have Windows XP @ Home and newly installed programs are not appearing on my all programs list. ...
  A: yes there is a way to get rid of the shortcuts on the Start menu, (you can simply right click them ...
making an image10/12/2007
  Q: How can I make an image when I had installed xp and all other applications and use it when OS is ...
  A: you will need a third party backup application that does an image backup, such as Acronis True Image ...
Errors on boot10/12/2007
  Q: When I boot winxp-sp2, I get the following message: HPTLBXFX.exe Application error application ...
  A: HPTLBFX.exe is the HP Toolbox FX that sits in the system tray. Either it's corrupt, or conflicting ...
Dual Harddrives10/11/2007
  Q: This may seem like a very strange question,but can you tell me if it is possable to run two versions ...
  A: it is certainly possible to run more than one operating system on the same computer, but not at the ...
Desk top view10/11/2007
  Q: I am not sure what happened but all of a sudden my XP home desk top view with icons developed a blue ...
  A: it's kind of hard to tell for sure here, but it sounds like you have an extra toolbar opening. You ...
Problem re-installing XP10/11/2007
  Q: Had a problem initially with XP getting stuck during loading process displaying a message abut ...
  A: you said the hard drive didn't hook to the motherboard like others, how does it hook up? With a ...
Help10/11/2007
  Q: I have a sata hard drive that I want to install windows xp. I can not start the operation because ...
  A: first, make sure that your SATA ahrd drive is recognized by your BIOS. If it is, then you should be ...
Dell Laptop - Network Resets10/10/2007
  Q: I have a laptop that constantly resets the IP address. This occurs regardless of the card internal ...
  A: are you running all these cards at the same time? I have seen cases where when you have multiple ...
Disabling Windows Search10/10/2007
  Q: Hey..and before is ask...thanks for helping! I am a computer teacher at a Middle School and am ...
  A: it is a registry entry that needs to be edited, or more correctly, added. Our own website actually ...
Computer10/9/2007
  Q: how are you going? Thank you for taking the time to answer my question. I was just wondering a ...
  A: To adjust the margins, it's easiest for me at least to use the ruler across the top of the page. If ...
Question in google search engine10/9/2007
  Q: I use this website www.google.com almost everyday. The problem is that when I type in 'sap' in the ...
  A: Here are the steps for IE7. Other versions are slightly different, but the idea is the same. From ...
Blocked Senders List10/9/2007
  Q: Not a major problem, but a nuisance. Running Windows XP home with OE 7. I do a daily newsletter ...
  A: I can certainly understand your thinking there Richard. Sometimes one little nuisance isn't nearly ...
Blocked Senders List10/9/2007
  Q: Not a major problem, but a nuisance. Running Windows XP home with OE 7. I do a daily newsletter ...
  A: I can't think of anything in OE that would cause this setting to change on its own, but the setting ...
Question in google search engine10/9/2007
  Q: I use this website www.google.com almost everyday. The problem is that when I type in 'sap' in the ...
  A: this isn't a feature of the website, but rather of your web browser. You just need to clear your ...
Unable to logon to domain!10/8/2007
  Q: My problem I'm having is on one of our xp pro computers in our office. Up until Friday this computer ...
  A: So it says it re-joined the domain, but then when you reboot it's back in the workgroup? Nope, can't ...
Unable to logon to domain!10/8/2007
  Q: My problem I'm having is on one of our xp pro computers in our office. Up until Friday this computer ...
  A: I think the next thing I would try is to log in locally and remove the computer from the domain. Add ...
Icon label has colored text box!10/8/2007
  Q: One day when we opened our computer desktop, all the icon labels now have a text box around them ...
  A: sorry, I haven't found any way to do this except centering the picture and leaving the icons around ...
Icon label has colored text box!10/7/2007
  Q: One day when we opened our computer desktop, all the icon labels now have a text box around them ...
  A: if I'm thinking of the right thing here, I actually think the box was there all along but not ...
plz help....10/7/2007
  Q: .today i was fixing some virus in my pendrive with my antivirus kaspersky 7,suddenly the power went ...
  A: I don't think you will need to format your hard drive, there are some things we can try first. ...
Explorer.exe ...again10/6/2007
  Q: Hey Shot, I've read a load of questions that are similar to my problem but lacking in a few ...
  A: lets not go jumping off the deep end and re-installing Windows yet. We'll save that as a last ...
No Backslash10/4/2007
  Q: I have a laptop with Windows XP,my issue is with my backslash key, everytime I press it I get a ...
  A: does this happen everywhere or just in certain applications? Please look in the character map and ...
keyboard key problem10/4/2007
  Q: I have a PS/2 EZ-3000Z V3.3 keyboard it has some kind of problem that i couldn't fix it by ...
  A: this does seem to be a tough problem. I can think of only two things that might cause this odd ...
network question10/4/2007
  Q: This may sound like a silly question, but here goes. We have 2 computers in the house. My computer ...
  A: when the cable modem goes down, everyone is going to lose internet access. That would be normal. As ...
restarting10/3/2007
  Q: I am using an HP 20" flat screen monitor with a native resolution of 1680 x 1050. The OS is Windows ...
  A: I can't post my email address on here, sorry. But I'll be happy to answer any questions. Changing ...
restarting10/3/2007
  Q: I am using an HP 20" flat screen monitor with a native resolution of 1680 x 1050. The OS is Windows ...
  A: is this happening when you run a particular program or when one starts after the reboot? It could be ...
MBR ><10/3/2007
  Q: I hope you can help me out. I was extracting a file in Windows XP Media Center Edition, and all of ...
  A: if you have not already created the recovery CDs from the partition, you could try following these ...
network question10/2/2007
  Q: This may sound like a silly question, but here goes. We have 2 computers in the house. My computer ...
  A: when you say "if it goes down the other computer goes down as well" do you mean when the cable modem ...
MBR ><10/2/2007
  Q: I hope you can help me out. I was extracting a file in Windows XP Media Center Edition, and all of ...
  A: I'm not sure what went on there to cause this, but if you have a Windows XP MCE CD you could do a ...
malware10/1/2007
  Q: enumerate the different types of malware at least 4 for some knowledge i know i cant search in ...
  A: this sounds amazingly like a homework question. If it is, please do your own research, it's good for ...
pctech10/1/2007
  Q: can you enumerate and define the different classification of viruses at least 3 for some knowledge ...
  A: there are many different ways of classifying viruses. They are usually classified by payload, but ...
fonts size9/30/2007
  Q: I am going to change the video card into a better one - a PCI 256 meg. Currently I use an old one, ...
  A: look in your display settings through the control panel. On the Appearance tab you can change the ...
Computer9/30/2007
  Q: how are you going? Thank you for taking the time to answer my question. Every time I write something ...
  A: Well, maybe the Australian version works a little differently than mine! ;-) Here's a couple of ...
games9/30/2007
  Q: i can put a game on my pc and the licnes and code and its registers. but when we try to put it on my ...
  A: it depends on many things here, including what game it is, how it's registered, and the computers ...
Computer9/30/2007
  Q: how are you going? Thank you for taking the time to answer my question. Every time I write something ...
  A: WordPad uses the system default font, so there's no easy way to have a different default font. You ...
How to display of Guest Icon, after restarting.9/29/2007
  Q: After I restart my computer (Windows XP OS) I would like my computer to display Guest icon and also ...
  A: open your control panel and choose User Accounts. Enable the Guest account if it is not already, and ...
xp install problem9/29/2007
  Q: Problem: Win XP Home would not install on my IBM Netvista(P4), but would on my Dell Dimension(P2). ...
  A: this sounds like you were running the install from a Recovery or Restore CD that came with the Dell. ...
XP and OExpress9/29/2007
  Q: I belong to several graphics groups and as you can imagine the email numbers can be high. I like OE ...
  A: I'm afraid this just isn't going to be easy. OE has had this problem for a long time, and it still ...
XP and OExpress9/28/2007
  Q: I belong to several graphics groups and as you can imagine the email numbers can be high. I like OE ...
  A: I'm afraid I don't have a straight forward answer for you, but I agree with your observation on ...
CD/DVD, external drives lockdown9/28/2007
  Q: Sir, i am using xp prof with sp2 and could u kindly suggest a freeware which could lock down CD/DVD ...
  A: I do not know of any freeware programs that lock the CD drive effectively, but I will keep looking ...
word speech-to-text?9/27/2007
  Q: in microsoft word, how do u set it ut so that u say things like letters or phrasees and it types it ...
  A: I have never used this feature myself, but I found these instructions in the Microsoft Word 2003 ...
SLOW KEYBOARD IN DOS UNDER XP9/26/2007
  Q: I RUN A FULL SCREEN DOS PROGRAM USING WINDOW XP PRO. SOMETIMES, AS I TYPE, THE LETTERS DON'T APPEAR ...
  A: I run DOS programs under Windows XP also, and some of them do not like it at all. In fact, I keep an ...
System Restore Not Working9/25/2007
  Q: On 8-22-07 , using System Restore (Windows XP Home 2002,Service Pack 2), I completed a successful ...
  A: sorry if my answer was not clear, but the fact that you've created restore points since then negates ...
XP Pro inbound connections limit9/25/2007
  Q: I have a programme running on a Windows XP Pro computer which needs to be accessed by pretty much ...
  A: I do not know of any way to increase the limit on connections with Windows XP. There is some tuning ...
Windows XP home edition mouse problem9/24/2007
  Q: I have recently been having a weird mouse problem. After I start up my computer my mouse ...
  A: are you using any special mouse pointers or the standard Windows ones? You could try changing them ...
Windows XP Explorer9/23/2007
  Q: I have this problem with windows explorer not opening up when I first boot up my computer. I have ...
  A: you've got a tough one to find here, but it sounds like a conflict with one of the drivers. Do you ...
need to ask9/22/2007
  Q: when I trying to open my windows & before windows running I found this message : " windows couldnt ...
  A: this error is telling us that Windows is missing some .dll files, or that they are corrupt. A ...
dos to windows9/21/2007
  Q: I AM USING WIN-XP P-4 SYSTEM. AFTER WORKING WITH SOME DOS APPLICATION, I AM UNABLE TO SWITCH OVER TO ...
  A: Have you tried running the command prompt in compatibility mode and then running your apps? What ...
New HD9/20/2007
  Q: I purchased a new HD and I was wondering what is the best option to transfer all my data to the new ...
  A: the cable you are talking about transfers data from one computer to another computer, not from hard ...
dos to windows9/20/2007
  Q: I AM USING WIN-XP P-4 SYSTEM. AFTER WORKING WITH SOME DOS APPLICATION, I AM UNABLE TO SWITCH OVER TO ...
  A: I don't know what applications you're running, or how you are running them, so it is hard to answer. ...
Windows XP x64 Driver9/20/2007
  Q: I would like to upgrade my current XP media center edition to the XP professional x64 edition. ...
  A: It's quite possible that the 32 bit version of the driver will work once the upgrade is done. It's ...
Windows XP logoff issues.9/19/2007
  Q: I just ran Radia S/W upgrades and Windows security patches on 2 Dell Optiplex GX270's. When I try to ...
  A: I don't have a specific answer right off the bat, but if these are boxes you need up and running ...
Emachines restore on a Gateway9/19/2007
  Q: I have a Gateway solo 9150 laptop running win98 first edition. I have the system restore cd it came ...
  A: most of the manufacturers code their restore/recovery disks so they will only work with their own ...
Visual C++ error fixed9/14/2007
  Q: I fixed it at 4am this morning. I have 2 CD-DVD ROMs and when you would click on the one it would ...
  A: Glad to hear you found it! Had to be something odd to only do it on the CD, and even stranger to ...
Admin passwords9/14/2007
  Q: how to bypass Administrator passwords on a computer in a domain and with limited access
  A: this kind of depends on what you mean by limited access. The easiest way is to log in as the domain ...
Visual C++ error (Shot)9/14/2007
  Q: I have to use this again it wouldn't let me ask again the other way. I'm using IE6 and I just ...
  A: I can't get your email address from this site, just one more good thing about this site, but I do ...
Visual C++ error (Shot)9/14/2007
  Q: I have to use this again it wouldn't let me ask again the other way. I'm using IE6 and I just ...
  A: I know what you mean. You could also try this, copy explorer.exe (probably explorer.ex_ on the cd) ...
Visual C++ error (Shot)9/13/2007
  Q: I have to use this again it wouldn't let me ask again the other way. I'm using IE6 and I just ...
  A: CD burning software, for example, acts on the CD drive, not on the other drives that are working for ...
Visual C++ runtime error9/13/2007
  Q: Please help me, Microsoft's newsgroups don't seem to want to help. I can right click a file from my ...
  A: Ok, well, before we jump of the deep end and try to reinstall Windows, this may just be a conflict. ...
Visual C++ runtime error9/13/2007
  Q: Please help me, Microsoft's newsgroups don't seem to want to help. I can right click a file from my ...
  A: Ok, we've ruled out a few things, maybe we just need to be a bit more technical about it. The ...
Visual C++ runtime error9/13/2007
  Q: Please help me, Microsoft's newsgroups don't seem to want to help. I can right click a file from my ...
  A: do you by chance have Roxio or another CD burning software installed on your computer? They ...
follow up9/11/2007
  Q: I have a program called "movees" that came with the computer. I have used it before, but now, when I ...
  A: DLLs in general come with all Windows computers, but these particular dll's I believe are part of ...
300 GB HDD9/11/2007
  Q: I recently purchased 300GB SATA Seagate HDD but now when I am trying to install windows XP it ...
  A: you would need at least SP1 to use 48 bit LBA and recognize anything larger than 128gb. SP2 should ...
Windows XP problem9/10/2007
  Q: I have recently removed Norton from my computor.Now,on installing programmes I sometimes get the ...
  A: this is a result of uninstalling the Norton. It just didn't uninstall everything cleanly. They used ...
Computer not responding9/9/2007
  Q: I'm experiencing a frequent problem. Some time when browsing any site,and when I point with the ...
  A: I have a couple of things for you to try, first, try this: In Internet Explorer, go: Tools > ...
DOS:path9/6/2007
  Q: I know how to modify the DOS path from the DOS command line, how can I make the modified path ...
  A: do you want your modified path to be the default all the time Windows is running? If so, just modify ...
desktop shortcut error messages9/5/2007
  Q: I added an Internet shortcut (to Yahoo mail for example and my bank ) to the desktop but when I ...
  A: I use Firefox too, and I have shortcuts. What is the exact message you get from the error message? ...
basic computer question9/5/2007
  Q: the screen on my lap top has changed size. now everything seems bigger and the screen seems like is ...
  A: here's what I think you need to do. Right click on any open spot on the desktop and select ...
deleting pictures9/4/2007
  Q: I was told I had to ask a different question. But I'm back to the same one. I can't delete pictures ...
  A: this is a very odd symptom you're having here. Has it always done this, or is this a new trick? Can ...
XP Home security issue9/3/2007
  Q: I appreciate your time here. I have a Tower PC and a laptop PC (both running XP Home), and an ...
  A: this question kind of has me baffled too, but I'll try to help. First, if you have multiple ...
Power Options9/1/2007
  Q: I have recently re-installed XP Home. Previously I was able to set the Monitor to go off after ...
  A: Sorry Ken, I meant to write right click on my computer and select Properties, not Manage. This will ...
beeping sound when booting up XPS 400 Dell9/1/2007
  Q: When I try to boot up my dell, there is a loud beeping sound. The monitor says dell but the screen ...
  A: it depends on the number of beeps. There is usually a series of beeps, like on beep, then a series ...
Power Options8/31/2007
  Q: I have recently re-installed XP Home. Previously I was able to set the Monitor to go off after ...
  A: I have a thought on this one, but I'm not sure it's right, so please check this out for me and let ...
Problems viewing web pages from links8/31/2007
  Q: I'm a non-techie. I have XP with SP2, and I use IE 6.0.2900.2180. About two months ago, I went ...
  A: I do have a few more things we can try. First, let's check to make sure Windows is trying to open ...
windows xp freezes8/30/2007
  Q: If windows put on standby, screen saver freezes and, many times, at shutdown as well. Any and all ...
  A: there are many things that can cause this, it's been happening since Windows 95. Rather than list ...
windows xp freezes8/30/2007
  Q: If windows put on standby, screen saver freezes and, many times, at shutdown as well. Any and all ...
  A: I'm not sure what type of computer we're talking about here, but I would start by making sure you ...
Problems viewing web pages from links8/30/2007
  Q: I'm a non-techie. I have XP with SP2, and I use IE 6.0.2900.2180. About two months ago, I went ...
  A: you obviously have done a lot of work here, and your homework to boot! I have to ask though, do you ...
file and settings transfer8/30/2007
  Q: in xp file and settings wants to take a week transferring by serial cable. is there a way to do it ...
  A: I do not know of a way to do this via USB cable, but you can do it via a home network. A couple of ...
computer acting up all the time8/29/2007
  Q: I'll try and make it short (bear with me). I have a computer that friend built for me (1.2GHz) ...
  A: you have several options here, but either way you go, you should get a legal copy of the software if ...
Windows XP "Media Center" edition8/29/2007
  Q: Shot: I recently bought a Hewlett-Packard Pavilion a1330n Media Center computer at a thrift store ...
  A: good deal on the box! I believe you could load you copy of XP and all the drivers and be good to ...
cant open my documents8/29/2007
  Q: plz help me wid the following. THE PROBLEM: i just formated my c: drive and reinstalled windows ...
  A: glad I could help! Simple file sharing refers to the way Windows XP PRO shares files by default. ...
cant open my documents8/29/2007
  Q: plz help me wid the following. THE PROBLEM: i just formated my c: drive and reinstalled windows ...
  A: this happens because once you re-install windows and recreate your user ID, Windows sees that as a ...
XP Professional - Low Battery Voltage8/28/2007
  Q: I recently started receiving a message at start-up of my 3 year old dell computer with XP ...
  A: this message is telling you that the little battery on your motherboard is low, and will soon die. ...
Auto-start Program Minimized and Nonresponsive8/28/2007
  Q: Using WinXP Pro. A recently installed program is loading on startup (not in startup folder) and ...
  A: you can get into the event logs by gonig to Start>Programs>Administrative Tools>Event Viewer or by ...
WINDOWS XP ERROR MESSAGE8/28/2007
  Q: I get the following message appear when I try to open various items such as add/remove programmes, ...
  A: first this I would check is the user ID you're logging in with. Is it the Administrator ID or do you ...
window xp alarm clock8/28/2007
  Q: and thanks for taking the time to look at my question. I was wondering if Windows XP has a built in ...
  A: I don't know of a built in alarm clock, but there are several available for download with some ...
Auto-start Program Minimized and Nonresponsive8/27/2007
  Q: Using WinXP Pro. A recently installed program is loading on startup (not in startup folder) and ...
  A: what programs are we talking about here? I haven't seen this personally, but I may be able to come ...
XP Dual Boot Removal8/27/2007
  Q: I have a computer with XP installed twice in the same hard drive, same partition. Everytime it boots ...
  A: It was either using some file in that folder, or you were booted into and using that version of ...
XP Dual Boot Removal8/27/2007
  Q: I have a computer with XP installed twice in the same hard drive, same partition. Everytime it boots ...
  A: yes, there is a way to do this. First, look in the root of the C: drive and find a file called ...
Windows XP boot error message8/26/2007
  Q: This is follow-on question re boot error message: "Alert! Incompatible processor detected..." ...
  A: you are probably right, they may be related. Windows doesn't like it when you add/change hardware, ...
format disk from win xp8/26/2007
  Q: my machine was infected with a virus and i need to format the hd but i dont know how, i have the cd ...
  A: wow, formatting the hard drive is a big step, you will lose everything that's on the computer. But ...
Windows XP won't start8/25/2007
  Q: I'm running a Windows XP system and it's been acting strange lately, now it won't start. Can't even ...
  A: this sounds like windows is in the middle of the installation for some reason. Do you have the ...
Firewall always ask first when connecting to net8/25/2007
  Q: I may be asking this question in the wrong category but will start here. If I should go to another ...
  A: I am by no means an expert on firewalls, but I may be able to help on this one. The filepath it's ...
xp pro display problem8/24/2007
  Q: have recently reformatted my hp pavilion laptop and reinstalled xp pro. the problem i get is it ...
  A: I assume you have tried adjusting the size of the display, but if not, please try this: Right click ...
change system information8/24/2007
  Q: I just bought an IBM Lenovo and want to change the current user name under system information. Could ...
  A: I want to make sure I understand your question. Do you just want to change the name you see when you ...
ie error message8/23/2007
  Q: Recently I began having problems with IE 6. Sometimes when I close out a window, I get the ...
  A: first, let me thank you for putting your system details in your question, that really helps me when ...
error mesage on boot8/23/2007
  Q: Have Dell Dimension 5100, running WinXP pro Sp2. Recently, upon booting, get message: Alert! Press ...
  A: this message usually means there is something not set correctly in the BIOS and can happen for a ...
Windows 2000 and XP8/23/2007
  Q: I have a computer that needs to be reformatted. It was/is running windows 2000. just as a note, I ...
  A: if you did not boot from the CD, you are probably correct as to why it didn't let you delete the ...
Problems reinstalling Windows and reclaiming harddrive space8/23/2007
  Q: Manufacturer/Model: Acer Aspire 1650 OS: Windows XP Home Edition Here's the story, I found that my ...
  A: Well, if that third partition is already unallocated space, there's not much we can do about it. ...
Windows XP recovery disc.8/22/2007
  Q: HP has recommended that I get a Windows recovery disc. My problem is that when I attempt to open ...
  A: You can make the recovery disk yourself, using the tools in the start menu, or you can order them ...
Virus Removal8/22/2007
  Q: My computer recently popped up a window saying it was infected. So i downloaded a free scanner, it ...
  A: Unfortunately, that message that popped up and offered the free virus scanner probably installed the ...
Reformat WinXP8/22/2007
  Q: My Toshiba notebook which is running on Windows XP came with a Recovery CD. What do I need to do if ...
  A: Restore point is a really cool feature of Windows that lets you put your computer back the way it ...
CPU usage!8/21/2007
  Q: Sometimes while in windows explorer looking at a lot of pictures or videos in one folder, i notice ...
  A: it would seem that your computer is running low on memory when trying to view that many images, even ...
XP8/19/2007
  Q: I am working on a Compaq V5101US, which has Windows XP Home Edition SP2 installed, and I recently ...
  A: I guess there are several options available for us to try, it depends on whether or not you're ...
Program stops working8/19/2007
  Q: I have been using a small freeware program called Taskbaractivate for several years.It doesn't ...
  A: I just went and downloaded this program so I could see what it does. Of course, it works fine on my ...
Dedicated drives8/19/2007
  Q: I want to dedicate each partition of a hard drive to diferent users, no one will be able to enter ...
  A: I have never configured a PC like this personally, but it can be done using the Windows Shared ...
followup question8/19/2007
  Q: shot a small request please when you answer specify the software name that you feel most suitable or ...
  A: the new version of GBM does support that type of backup, they call it disaster recovery. They have a ...
two questions8/18/2007
  Q: first don't mind the language. Q1) is there a software that can save and recover my installed ...
  A: It all really depends on what type of backup you want to do. Do you want to be able to put the ...
two questions8/17/2007
  Q: first don't mind the language. Q1) is there a software that can save and recover my installed ...
  A: as to your first question, there are many programs out there that will do a backup of your PC to ...
Blank Window8/17/2007
  Q: A blank window (it calls itself that)comes on seemingly, randomly. The only way I can get it off ...
  A: I need more information to be able to answer your question. What does this blank window look like, ...

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