You are here:
| Subject | Date Asked |
| help D: ... is there any way ? | 6/1/2009 |
| Q: um i was turning on my computer, and it said that this file : <Windows root>system 32hal.dil was ... A: Well the system restore basically rolled your system back to a prior configuration and lost the ... | |
| Windows XP | 1/5/2008 |
| Q: my two year old compaq presario has for the last couple of months taken a mind of its own as far as ... A: First, generally you should always uninstall previous version of a software package before you ... | |
| PC sound-issues | 1/3/2008 |
| Q: My PC was running fine, except for the very occasional crash, over the last few months. Suddenly ... A: Check two things (which you can look up how to access in your help file on XP). Check device ... | |
| windows xp installation without an optical drive | 1/2/2008 |
| Q: XP installation from USB cd drive Question hi,I have just purchased an used ultraportable and as ... A: The answer to your question is yes and no. You can install XP from a USB CD drive, but you need to ... | |
| Windows XP System Tray | 1/2/2008 |
| Q: An adware program slipped in and installed on my computer from a company called Virus Protect.The ... A: The easiest way to get rid of this is to download one of the well-known antispyware programs. I ... | |
| My pc refuses to start up. | 1/2/2008 |
| Q: I brought an ASUS A6jc notebook last year in boarding school (which is in Switzerland), one year ... A: In these situations you will have to contact ASUS who will be able to provide you with a new XP CD ... | |
| nstaller won't stop | 1/2/2008 |
| Q: I tried to install microsoft lifecan vx-3000. MY os is XP. I could not install, so I tried again. ... A: Three things up front you can try -Reboot the cpmputer -Run Disk Cleanup from the Accessories -> ... | |
| Disbiling XP unwanted services | 1/1/2008 |
| Q: I have just read in a magazine that it’s possible to disable some of the survives in XP to make ... A: This is a question I get asked all the time and it's a seriously involved topic. What I generally ... | |
| Calculator | 11/14/2007 |
| Q: For some reason the calculator program has disappeared from my computer. The Microsoft people were ... A: What you should do is the following Use the search feature on your start menu to see if you can ... | |
| NTLDR is compressed on my e-machine | 10/20/2007 |
| Q: I recently did a non-destructive recovery or restore, whichever the option is. Now I'm stuck in this ... A: If you want to have an idea of what the alternative is you can take a look at this link ... | |
| XP issues (This is now the FOURTh 'Expert' I've contacted! | 10/18/2007 |
| Q: Problem being as of late I've had 2 issues with XP. 1) Using IE. When I click on a website that ... A: OK, the first one I have seen and that is definitely a corrupted registry key. Instead of having ... | |
| XP issues (This is now the FOURTh 'Expert' I've contacted! | 10/16/2007 |
| Q: Problem being as of late I've had 2 issues with XP. 1) Using IE. When I click on a website that ... A: The first problem you are seeing is actually out of your control if I understand it correctly. ... | |
| Computer | 10/10/2007 |
| Q: how are you going? My name is Christina and I live in Australia. Thank you for taking the time to ... A: This could have something to do with your printer as the printer driver will report information such ... | |
| xp install problems | 10/1/2007 |
| Q: Problem: Win XP Home would not install on my IBM Netvista(P4), but would on my Dell Dimension(P2). ... A: You should check with IBM to see if there are any special drivers that needed to be loaded on this ... | |
| Window XP sharing software | 9/30/2007 |
| Q: We have 3 persons using the pc, so we all have a site. I put Spybot software on 2 users sites. I ... A: I am not sure what you mean by sharing files in this context. Do you mean you are setting up file ... | |
| windows unable to boot up | 9/29/2007 |
| Q: my laptop recently has a problem of booting up. It seems like it got to the middle and it stops. A ... A: The answer depends on how critical the data on the drive is. You could a) Reinstall XP off the ... | |
| Please Help me | 9/27/2007 |
| Q: Please help me in my home work, Please please please ... My question as follow: 1. Windows also ... A: 1. Windows also includes an older operating system called C. DOS. 2. Which system tool allows you ... | |
| My friends Computer | 9/22/2007 |
| Q: OK, My friends mom called me over to fix her computer. they said the windows start menu, icons, and ... A: I have seen this problem before and it's a sign that the explorer.exe process is probably crashing ... | |
| Windows XP Help and Support | 9/14/2007 |
| Q: When I go to Start and then click on Help and Support nothing comes up. I have taken all spyware ... A: I wanted to make sure there wasn't something being missed. What you should do is the following: ... | |
| Word 2000 - page numbers | 9/8/2007 |
| Q: I don't know if it is better to enter pages numbers manually or automatically given my constraints. ... A: What you are asking is a problem I noticed with Word myself when I did my first book. Basically to ... | |
| new pc not working | 9/6/2007 |
| Q: i bought a new sealed pc and it shows a message before anything starts loading cz nothing loads ... A: This problem could be one of a number of things, but typically you should focus on the following. ... | |
| Processes | 9/5/2007 |
| Q: What are processes? My computer shows that 55 are running.If I end those I am not using, will that ... A: Processes are simply pieces of code that run in the background on your computer offer different ... | |
| sidebar | 9/2/2007 |
| Q: i am using win.xp, and when my desktop opens on the left side from top to bottom about 2`` wide is a ... A: What you are describing is not a standard Windows XP item (probably something your computer ... | |
| Taskbar issue on Windows XP Home | 9/2/2007 |
| Q: No matter what I try, applications no longer appear in my taskbar at the bottom. They open and run ... A: Sounds like a problem I have run into before so let me give you a fix that worked very well for me. ... | |
| error message | 9/1/2007 |
| Q: i have xp home. i have my address book in yahoo and my frenids lsit. when i go to check mail or ... A: The error you describe is a Javascript error on the webpage you are visiting. Unfortunately, there ... | |
| Documents locked with previous windows... | 9/1/2007 |
| Q: I'll try to explain... My windows crashed and then my father installed another windows, the document ... A: Google a utility called Dumpsec then use it to scan the folder these files are in. This utility ... | |
| Hidden files are unable to view | 9/1/2007 |
| Q: this is Hemant i am unable to unhide the files in windows xp, i went in tools->folder ... A: You might want to make sure that when you uncheck the "view hidden files" and "show protected ... | |
| VOLUME | 8/31/2007 |
| Q: When I try to move the volume control in the desk top tray, from the lowest amount of sound to ... A: My suggestion is to look for an updated driver for your sound card or if it has been updated ... | |
| windows xp sp 2 niggles | 8/14/2007 |
| Q: My xp has had some problems the last two months. Firstly the flash animations stopped working in ... A: I would suggest that you try a couple things to start. First, uninstall Adobe Flash Player and ... | |
| Can't Access BIOS, & DVDs Won't Play | 8/14/2007 |
| Q: I recently decided to do 3 things to my 6-year old Compaq Presario Model 5BW-250 desktop computer ... A: It looks like you have a few potential problems here. -First, not enough RAM upgrade to a Gig, it ... | |
| Can't Access BIOS, & DVDs Won't Play | 8/14/2007 |
| Q: I recently decided to do 3 things to my 6-year old Compaq Presario Model 5BW-250 desktop computer ... A: It looks like you have a few potential problems here. -First, not enough RAM upgrade to a Gig, it ... | |
| Windows XP installshield | 8/13/2007 |
| Q: I was recently facing a very strange problem. When trying to install anything using a "setup.exe" ... A: Just in case you haven't gotten a solution to this problem yet here are some things you can try. ... | |
| No response to mouse clicks | 8/13/2007 |
| Q: Both my new mouse and touchpad on laptop are working properly except when I click "All Programs" ... A: This is a strange problem, but here are some suggestions. -Try lowering the refresh rate of your ... | |
| Windows internet explorer | 8/13/2007 |
| Q: I have this problem with my browser, each time i lunch windows explorer, the windows just disappears ... A: The question here is are you browsing to specific page when this happens? There could be content on ... | |
| Opening word document | 8/13/2007 |
| Q: am using windows xp pro and i just ran into an error message that i have never seen before so i am ... A: This error message indicates that the file might have some sort of corruption in it that preventing ... | |
| MISSING special module message | 8/12/2007 |
| Q: Please help i'm not very computer eliterate so please bare with me.When i log on to my user account ... A: This problem is with one of the core files in Windows XP or one of it's related process'. Now ... | |
| Transfering Windows XP | 8/12/2007 |
| Q: I have Windows-XP on a laptop that I am selling, and I'd like to put it on my other laptop also. Is ... A: To do what you are asking is possible, but you would have to do the following. To transfer licenses ... | |
| PC getting shutdown at boot screen | 8/12/2007 |
| Q: Having a strange problem lately ,whenever my pc reaches the windows boot screen my pc shutdowns and ... A: If you haven't found a solution to this here is a suggestion. First, have you installed any new ... | |
| windows media player | 8/12/2007 |
| Q: yesterday i downloaded some wave files for my studio program and i wanted to test them out in the ... A: In this situation you are indeed looking at codec problems, the problem now is determining what ... | |
| windows transfer pictures wizard | 8/11/2007 |
| Q: I have a SanDisk SDDR-89 card reader and have used it for a long time to transfer pictures using the ... A: What you want to do to fix this problem is to plug in your card reader and let the computer detect ... | |
| problem | 8/11/2007 |
| Q: I'll try to explain... My windows crashed and then my father installed another windows, the document ... A: Sounds like your father had either deliberately or inadvertently applied permissions or Windows ... | |
| Documents locked with previous windows... | 8/10/2007 |
| Q: I'll try to explain... My windows crashed and then my father installed another windows, the document ... A: Sounds like your father had either deliberately or inadvertently applied permissions or Windows ... | |
| Windows XP hangs on desktop view at startup | 8/9/2007 |
| Q: Yesterday I ran CCleaner on my Windows XP Pro system (which I have been doing on a regular basis). ... A: What you might try in your situation is to tap F8 when the Windso startup screen appears then select ... | |
| internet games | 8/7/2007 |
| Q: I have windows XP. Just recently I cant play any of my online games, such as aol or yahoo games. ... A: Might I suggest that you uninstall and then redownload Adobe Flash Player from Add Remove Programs. ... | |
| Display problems.... | 8/6/2007 |
| Q: Certain web pages have very large lettering and sometimes these letters are jumbled together. When I ... A: First thing I would do is to go under the view menu in IE and choose the text size option and set it ... | |
| Internet Explorer problem | 8/5/2007 |
| Q: Arjun, I don't mean to be flippant and am not shopping for answers. I don't know if you all that ... A: You possibly have a number of problems coming together to give you grief here. First, you mention ... | |
| Media Player 11 | 8/3/2007 |
| Q: I have recently updated my Media Player to Version 11 and the task bar that previously appeared down ... A: What you want to do to enable your lost menus in WMP11 is to: -Right-click on the top of the media ... | |
| cd-r write-protected | 8/3/2007 |
| Q: I have win98 ,how can i remove the write-protection from a CD-R A: It sounds like you are trying to add additional information to an existing CD which is a tricky ... | |
| Media Player 11 | 8/2/2007 |
| Q: I have recently updated my Media Player to Version 11 and the task bar that previously appeared down ... A: What you want to do to enable your lost menus in WMP11 is to: -Right-click on the top of the media ... | |
| media player | 8/2/2007 |
| Q: I have media player version 11---I am trying to watch videos/movies, and I want to either drag the ... A: Some media files are setup not to allow you to fast forward or advance, they force you to watch the ... | |
| Saving Favorites | 8/2/2007 |
| Q: I have Windows XP, Home Edition, Version 2002, Service Pack 2. I would like to save all of my ... A: If you want to save your favorites in Internet Explorer just do the following. Under the File menu ... | |
| Lost Desktop tab in Display Properties | 8/1/2007 |
| Q: ..snip.. Windows XP Pro. I am the Admin. ..snip.... omehow I have lost ..snip...Desktop tab in ... A: Here's an idea, are you running a special driver or software to use your video card? Sometimes they ... | |
| Icon color on Desktop | 8/1/2007 |
| Q: I use XP and Windows Classic display. I had a monitor meltdown which I finally found to be owing to ... A: TO fix this issue you should do the following -Right-click on my computer -Select Properties ... | |
| color quality | 8/1/2007 |
| Q: i have "nvidia geforce4 ti 4200" video card and i have formatted my system recently and after ... A: It sounds like your problem here might be a driver issue, I suggest you go to Nvidia's website and ... | |
| Choose Application, Registered Applications | 8/1/2007 |
| Q: I have a flatbed canon scanner with a single button that, through the software interface (scangear ... A: In most cases the dialog you are seeing should have a checkbox somewhere down near the bottom that ... | |
| Modem problems? | 8/1/2007 |
| Q: When my sister goes to connect to the internet, her computer reboots itself. This started Monday ... A: The problem you are experiencing could indeed be a "dead" modem. This problem also could be a ... | |
Answers by Expert:
Top Expert on this page
I can answer questions relating to installing, configuring, deploying and managing most versions of Windows. I can also answer questions dealing with securing and managing Enterprise level deployments of both client and server versions of Windows including Vista and Server 2008
I consult and instruct on various Microsoft products including the Windows client and server line. I also worked on official Microsoft courseware for Vista, SharePoint and Server 2008
Organizations
BECCA, ISSA, eLearning Guild, InfraGuard
Publications
software.com, associatedcontent.com
Education/Credentials
I hold several Microsoft Certifications including MCT, MCSE, MCSA, MCTS, MCP, MCITP and others.

©2012 About.com, a part of The New York Times Company. All rights reserved.