Windows XP/Questions Answered by Expert Michael Tedeschi

SubjectDate Asked
Completely removing a program AND associated files from PC2/3/2012
  Q: (...and so you know, I sent this question to another expert and just got the reply. I couldn't ask ...
  A: I would suggest the same thing as Carl did. Did you install Revo Uninstaller? If so, what happened? ...
Win xp setting2/1/2012
  Q: If I save something to my desktop on my work computer (running win xp professional) and then move ...
  A: There are two functions....Move and Copy Move will take it from one place and put it in another ...
booting from dvd w/o installing windows1/17/2012
  Q: Do you know How to boot from cd without installing windows 7
  A: Your questions is a little confusing. Firstly, installing windows has nothing to do with booting ...
Re-installing Windows XP12/25/2011
  Q: Michael - thanks for your time and expertise! I have an old computer (Compaq Presario SR1020T) that ...
  A: I think this machine has seen better days. You can try to change the internal power supply unit or ...
Startup9/14/2010
  Q: I can't figure this out....when I start my PC I want to go straight to desktop, no Welcome screen, ...
  A: Try this.... Click [Start] [Run] and type control userpasswords2 Click [OK] The [User Accounts] ...
printer9/7/2010
  Q: Michael We have two home computers, the 'main' one and a downstairs one. Until recently they could ...
  A: It seems that you are a little confused here....Lets start from the top First, I need to know a few ...
Mic Problem9/6/2010
  Q: I Have a windows XP computer and for some reason, I cannot change the mic input level at all in the ...
  A: And you do not see the volume control in the taskbar at all? I have a Realtek sound card as well, ...
photo in Windows Picture and Fax Viewe2/5/2010
  Q: I sent a photo from my cell phone to my yahoo email. I opened the email, clicked on the image, and ...
  A: No need to be rude just because I didnt understand your explanation the first time. Without knowing ...
SP3 uninstall1/25/2010
  Q: Hey, I am trying to renovate my Inspiron notebook. I have the CD for service pack 2 and am trying to ...
  A: I would start from scratch here First, backup anything you need. Reformat the drive and do a clean ...
Users missing from Welcome Screen1/22/2010
  Q: I finally was able to install SP3 on my XP machine (which required regaining administrative rights ...
  A: I havent yet heard of that issue with SP3, but I have heard of others. My advice would be to ...
internet explorer 61/21/2010
  Q: you stated that you do not use IE8 or IE7 because there were too many issues with them and that you ...
  A: I feel that IE7 and IE8 slowed down my machine too much. Normally I use firefox. I only use IE6 ...
Safe Mode Start-Up Cycle1/20/2010
  Q: the dll lady.... You helped me with ridding my friend's computer of the Antivirus Plus and Internet ...
  A: Tap the F8 key repeatedly during startup until you see the full menu. Choose Last known good ...
Incompetance1/19/2010
  Q: Mr. Tedeschi: Why are you listed as an 'expert' in the Windows XP category when you can't even ...
  A: Your question is not a fundamental question. I do not use IE8 or IE7 for that matter. I use ...
blue screen error1/14/2010
  Q: My wife's computer had a blue screen showing this morning with the error Page fault in nonpaged ...
  A: To resolve this problem, start your computer in Safe mode, remove the display adapter, rename the ...
Startup issue1/13/2010
  Q: At start-up, the welcome screen shows as usual. However, it then 'freezes' on my wallpaper. I can ...
  A: I am assuming you got all these from msconfig. If not, let me know where you see these. Here is ...
computer freezing1/11/2010
  Q: My computer keeps freezing. To elaborate when i try to go on the internet it will go to the home ...
  A: First I would download updated video drivers. It sounds like you have some corruption. Then, do a ...
Windows XP Home - Startup1/11/2010
  Q: I had to re-install Win XP on my laptop. When I boot up I get a window that asks "Please select the ...
  A: Click Start Run Type msconfig Press Enter Choose Boot.ini at the top Click "Check all boot paths" ...
external hard drives1/10/2010
  Q: Just bought a Transcend StoreJet25M. Lousy instructions as usual. Can I back up, (they call it ...
  A: I wouldn't take the entire contents of the hard drive. I would backup the Documents and Settings ...
Automatically running programs during the night12/18/2009
  Q: It would be great if when I am ready to go to bed, I can have my Windows XP computer automatically ...
  A: Your best bet is to run one program one night while you sleep, and by morning it will be done. Then ...
Loss of Administrator Account12/2/2009
  Q: Michael I submitted this question to Ramon Zammit but he is unavailable to answer so I am seeking ...
  A: This is a little bit of a process, but it will work in the end... I have outlined 13 steps to take. ...
M S Outlook Express12/2/2009
  Q: I want to shift my MS Outlook Express all data to a another computer. How is it possible.
  A: On the old machine, the easiest way to locate Outlook Express' email store is to ask Outlook ...
Probs with Dell DEM 3000 & XP Pro11/18/2009
  Q: My System Info: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build ...
  A: Take out the second drive, make sure the computer still works with the old drive Then, from another ...
Securing Windows XP Home Ed. user accounts11/14/2009
  Q: I've set up two accounts on our home computer that the kids use. One is the Administrator account ...
  A: You didn't answer my question.... Having access to all the programs doesnt tell me anything.... ...
MANY Computer Problems!! HELP?!11/11/2009
  Q: I will first start out by saying this: The PC I am working on right now has 256 mb of RAM and 20 ...
  A: First of all, Running this system with 256MB of RAM is no good. Max the system out if you can. ...
windows xp11/10/2009
  Q: I am desperate. I have have spent thousands of dollars. I had a hp with winXP in 2002. It recently ...
  A: Windows XP is Windows XP.... Let me see if I have this straight.... You are minimizing windows to ...
Opening PPS files in Outlook Express11/4/2009
  Q: When I receive a PPS file in Outlook Express and click on it, I get a message that says there is no ...
  A: Powerpoint files usually do this. With Outlook Express, there really is no way to associate the ...
NTLDR Missing10/28/2009
  Q: I wonder whether you can help me. 1.Problem: I have two pysical Hard Drives . We will call them ...
  A: I would try a repair installation....this is different than the repair you already tried. Keep only ...
Help! Please"10/19/2009
  Q: he was recently killed in iraq! his mom gave me the computer. my problem is this: turn on laptop it ...
  A: Have you tried "dell" as the password? Sometimes thats what it uses as a default.... And just to ...
Registry Firewall Message10/15/2009
  Q: Michael: I was experimenting with the ability to change the link on the IE Home Page whenever it ...
  A: Remove spyware doctor. You dont need the program. I use Malwarebytes along with AVG Free Edition. ...
Windows XP10/14/2009
  Q: If I open Windows Explorer and look at My Network Places, Entire Network, Microsoft Windows Network. ...
  A: This happens sometimes. You can try pressing the F5 button to refresh the screen. Even if you see ...
Bypass of log in screen- windows xp professional10/12/2009
  Q: my employer recently gave me an ex workplace pc that is running windows xp professional. My boss ...
  A: 1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed here that your XP ...
Windows XP login10/7/2009
  Q: I have a computer that was left by the previous tenant. How can I bypass the login process to get ...
  A: 1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed here that your XP ...
Close all tabs10/6/2009
  Q: Is their a software download (free) that i can use to close all open windows at once, or can you ...
  A: If you just opened a number of separate, related windows (a folder inside a folder, and so on), ...
Wiping Hard Drive with no boot disc9/25/2009
  Q: To whom it may concern. I have had this net top for about 9 months now. It's been malfunctioning ...
  A: Not without a CD Drive...I dont believe there is any way to wipe the machine unless you have a ...
no taskbar9/10/2009
  Q: I have done something to my system. I have Win XP and lost my bottom toolbar. I am unable to run ...
  A: If you press the windows button on the keyboard, does anything happen? There is really no place to ...
windows xp 29929/5/2009
  Q: I brought a used pc with no boot disk and I wanted to know how I can make one for a back up if my pc ...
  A: Insert a floppy disk into your computer's floppy drive. Open My Computer, and then click the floppy ...
Wireless - Limited or No connectivity8/31/2009
  Q: I have a broadband connection and is routed via a Linksys 54 mbps router. I have two laptops and i ...
  A: You need to replace the modem then. Sounds like it is not functioning. ------------------- ...
HP PC Recovery undo8/30/2009
  Q: I accidentally performed a PC Recovery function on my HP pc. I meant to do a system restore. The ...
  A: Was the computer reverted back to day 1? If so, I doubt you will get anything back. ...
compaq presariosr1300nx8/12/2009
  Q: running windows xp and norton 360 which shows no problems everything is incredibly slow lately-was ...
  A: If you are not gonna follow my instructions then why ask? Im telling you exactly what you need to ...
Monitor8/8/2009
  Q: i have recently buyd the lcd monitor samsung p2350. on the advertizement paper it apears to be full ...
  A: Say what??? ----------------------------- Follow up after bad rating ----------------------------- ...
my documents8/7/2009
  Q: This is a new problem. Probably secondary to a recent update from Microsoft. Now whenever I turn on ...
  A: 1.Start>Run>Regedit>ok 2.Now navigate to the following key:- HKEY_ LOCAL_ ...
windows performance indicator7/24/2009
  Q: BTW: I use to know a guy with your same name when I was a kid in Chicago. Are you him? Anyway, 2 ...
  A: Uncheck the following items: igfx tray igfxpers SetFresh Recguard Scheduler HPWuSchd2 Nmctxth ...
Hard drive switches from ntfs format to raw7/22/2009
  Q: What cause a hard drive that is formatted ntfs to switch to raw - this has happened twice on the ...
  A: Sometimes, the hard drive fails in such a way that it becomes RAW. In most case the failure will be ...
Windows XP reinstallation problem7/10/2009
  Q: System crashed without warning yesterday. Loaded the Windows XP-SP1 disk and everything goes well ...
  A: Hey... This is what you need to do... Start Windows in Safe mode. To do so: Restart the ...
windows xp boot screens7/7/2009
  Q: While booting, the second (i think) black screen that goes by says "shadowed" after something about ...
  A: What is your question? You kind of rambled on.... Are you asking what shadowing is when referred to ...
USB devices problems7/7/2009
  Q: Since plugging in a USB driven external hard drive (drive "K"), that unit and other USB devices have ...
  A: First, do not run any registry programs. That just makes the machine worse. Lets try a windows ...
wierd problem with my pc6/27/2009
  Q: I have hp laptop, about 2 years old. something really weird happened today. I was downloading ...
  A: Try updating the video card drivers. If that doesnt work, you might need a new motherboard or the ...
Can login6/20/2009
  Q: I am running windows XP on my laptop. Several weeks ago it just stopped working. What happens is I ...
  A: Sounds like you have some corruption in your Operating System. Try running a Windows Repair ...
Dual boot XP6/20/2009
  Q: My PC config: 1 GB RAM, 160GB HDD, Sempron processor OS installed : Win XP. All was going well when ...
  A: In this case you only have one drive that was partitioned into 2. When you reformatted you lost the ...
XP Pro6/18/2009
  Q: Recently I reinstalled my pc with XP Pro SP2 due to some problems with my pc (frequent restart + ...
  A: Click Start Click Run Yype msconfig Press Enter choose the Boot.ini tab chick check all boot paths ...
slow internet connection, ctd.6/17/2009
  Q: Here is the history from our diaglogue:My internet connection has been slow. Cable company told me ...
  A: Actually, our history is right here.....you did not read my last response. Instead you read the ...
Wireless Network Connection6/17/2009
  Q: I have a Compaq with an Intel Celeron running XP Home Edition. I accidentally hit the "Set up a ...
  A: All this means is that the program for the wireless card is connecting you to the internet. You ...
slow internet connection6/12/2009
  Q: My internet connection has been slow. Cable company told me that I have something running in the ...
  A: First, dont worry about the netstat. I dont care what the cable company is telling you. Do not run ...
slow internet connection6/11/2009
  Q: My internet connection has been slow. Cable company told me that I have something running in the ...
  A: Remove the check mark from the following items. AGRSMMSG atiptaxx VAIOUpdt SOUNDMAN igfxtray hkmd ...
windows6/8/2009
  Q: In my desktop computer I have windows XP home edition, and in my laptop I have Windows Vista home ...
  A: Where are you buying these from? Windows Black Edition is one of cracked, slipstreamed Windows ...
Windows XP does not start6/7/2009
  Q: AHi Michael, I have not installed any hardware nor software recently to this event. I turned on my ...
  A: To repair the volume, follow these steps: 1. Start your computer by inserting the Windows startup ...
Can't connect to the internet6/6/2009
  Q: I've tried all the following steps and still can't connect to th einternet, can you give me anymore ...
  A: Its possible that your computer has to be configured to connect to the network. You might need a ...
"Remove disks or other media" error message..6/5/2009
  Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
  A: I would not install the bat file again. It will not delete the bat file, so just delete it when ...
"Remove disks or other media" error message..6/5/2009
  Q: I have installed Media Portal and am trying to run it on my Win XP Home machine. I have service pack ...
  A: You might have downloaded a corrupted version of the file, which can happen sometimes without ...
winlogon.exe6/5/2009
  Q: Every time I logon I get this winlogon encountered an error message, the system starts up and when I ...
  A: Never download programs that help clean the registry. They usually cause more harm than good. ...
cpu maxing out HELP5/31/2009
  Q: i have a Sony vaio 2.4ghz 512ram running xp pro now the problem is there is something hogging the ...
  A: You need to install more RAM. ------------------------- Follow up after bad rating ...
bypass administrator's social network5/28/2009
  Q: Last year, our past unit head decided to block all social websites and she kept the password to her ...
  A: Go to start, run, type "regedit" and press "OK". Expand the folders down the left, in this order. ...
No Sound5/27/2009
  Q: I have an e-machine, wind XP desktop. For some strange reason I have lost the sound. I have opened ...
  A: If you dont know what it means to go to a website to download something, please take this to a ...
restore5/21/2009
  Q: what should i do if i want to remove all the installed software in my computer, i mean return it to ...
  A: Some computers offer the system recovery option. This means that the computer will come preloaded ...
Problems5/12/2009
  Q: Michael, I have been having several problems with my PC. I run Windows XP. I have been having ...
  A: If you uninstall Darkroom, does the computer work as it should? -------------------------------- ...
screen saver blinking icon5/11/2009
  Q: I have a 4x4 sq. green blinking icon for Screen Saver in lower tool bar that aggravates me. I have ...
  A: The icon will not hide because it is constantly working. If you need this program on the computer, ...
win xp5/11/2009
  Q: I'd like to ask a tough question.I recently installed WindowsXP on desktop.I booted from CD and ...
  A: What you need to do is reformat all over again and this time install Xp with SP2. You can make a CD ...
flash drive5/11/2009
  Q: I have an ativa 8gig thumb drive that tells me it is write protected. there is no switch to move on ...
  A: If you could take a screen shot of: The My Computer screen when the drive is plugged in The My ...
flash drive5/11/2009
  Q: I have an ativa 8gig thumb drive that tells me it is write protected. there is no switch to move on ...
  A: you mean sandisk.....yes that is true, but it is also part of ativa as well. Ativa has recently ...
logon problem5/10/2009
  Q: I have a new dell desktop running XP professional and I have not been able to get to my logon ...
  A: 1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed here that your XP ...
Defrag reports5/8/2009
  Q: When I defrag my computer, the report will pop up and say some files couldnt be defragmented. There ...
  A: Those 3 files are normal. The recycle file is just the recycling bin. Nemo has nothing to do with ...
gateway mx6958/ windows reinstall3/23/2009
  Q: my gateway went bye bye.. i dont have a recovery disk..so i tried using the insatll disk.. but after ...
  A: First you need to boot to the recovery console. To boot to the recovery console follow these steps: ...
Office programs - folders3/17/2009
  Q: Okay here goes again. Sorry. I have several folders in my documents, several folders within ...
  A: Choose the Options command from the Tools menu: In Microsoft Excel: On the General tab in the ...
mass storage device problem3/17/2009
  Q: I bought a western digital external hard drive ( passport size, 160 GB ). It was nicely detected ...
  A: Wow...XP and ME? Theres a combination you dont hear every day. Id be interested why you like ME... ...
several issues with Windows XP3/16/2009
  Q: I have several issues with XP, some have been occuring longer than others: 1) If I press ...
  A: 1) Thats not a virus. Thats because the person who set the machine up set you up as a user and not ...
bootup shows two 0S microsoft xp's3/12/2009
  Q: I installed an extra internal hard drive, now when I boot up the computer stalls because it shows I ...
  A: This is no big deal.... Click Start Go to Run type msconfig choose the boot.ini at the top Click ...
windows xp registry missing3/12/2009
  Q: I have windows xp on my laptop and i after downloading and using a registry cleaner i now can not ...
  A: Sounds like you have some corruption in your Operating System. Try running a Windows Repair ...
windowsXP3/10/2009
  Q: I had a virus on my computer, so i started deleting programs that i didn't need and must of deleted ...
  A: I would just copy all the files you want saved and reformat the drive and start from scratch. I ...
I can't upload photos to computer.3/9/2009
  Q: I'am having a real problem. Last week my computer became infected with a virus. The man who came to ...
  A: First, Run system restore and restore your computer back as far as it will go. Next, if its still ...
Blue Screen 0X00000050 error3/8/2009
  Q: I keep receiving the following error message 0X00000050(0XFF3CFFF8,0X00000000,0X80551211,0X00000000) ...
  A: This is a fault in the display adpater driver. Go into safe mode In the message that states that ...
Shared Folder icon won't delete from desktop3/6/2009
  Q: Michael, The site still won't let me click on follow up, that's why I'm new question. Here's last ...
  A: Sounds like something is corrupted in your operating system. Run a Windows XP Repair Installation ...
Copy a list of Windows file names to Excel3/5/2009
  Q: Tedeschi: I need to make a list in Excel of all of the file names under a directory in Windows XP. ...
  A: Try this Press Start Press Run Type cmd Press Enter Go to the drive and folder you want listed ...
Shared Folder icon won't delete from desktop3/5/2009
  Q: Michael, The site still won't let me click on follow up, that's why I'm new question. Here's last ...
  A: Its both a yahoo setting and an IE setting. In IE, delete temporary files and delete cookies. In ...
Driver Issues3/3/2009
  Q: How do I get my audio drivers to stay on my computer. I have window xp home edition I install the ...
  A: Uninstall your virus protection software fully Restart the machine Download and install AVG from ...
Windows XP Boot up issue3/3/2009
  Q: when starting windows, I am presented with the boot up menu and 3 options, the 3rd option is called ...
  A: Click Check All Boot Paths in the application Make sure all are ok If not, let the computer remove ...
Turn on by moving mouse3/3/2009
  Q: Two quick questions. How do I get my PC to turn on simply by moving the mouse or hitting a key on ...
  A: You want your PC to turn on from just moving the mouse? I dont think thats possible....Could it be ...
Trouble with files2/21/2009
  Q: My wife has just finished writing a book, She used wordpad to do this. She created a folder and as ...
  A: I have to tell you, writing a long novel in wordpad is probably the worst idea. Microsoft Word is ...
Administrator Logon Issue2/18/2009
  Q: Up until recent, the only logon accounts I had on the Windows XP welcome screen was the ...
  A: I suggest that first you get into safe mode, log on to the administrator account, then go into the ...
Win XP will not boot all the way2/18/2009
  Q: I have Win XP Home Edition. I used System Restore to a week prior. Now Windows will boot to the ...
  A: First, I would try to get into safe mode....if you can, press no at the prompt which will enter you ...
Windows2/17/2009
  Q: I have several questions: (sorry) but, I desperately need to get a job & can't afford for to pay ...
  A: For me to try and explain to you how to reformat your machine and start a new would be next to ...
computer froze!2/17/2009
  Q: After switching on my pc (i'm on a laptop now!) the screen is froze on the blue screen, the mouse ...
  A: Thats what happens when you install an illegal version of windows You need to run through the ...
Outlook2/16/2009
  Q: I installed Outlook on my computer and accidentally answered "yes" to make it the default e-mail ...
  A: First, what you are describing is not possible. If you use the internet based email like AOL, there ...
Error Messages2/13/2009
  Q: Every logon, have same set of annoying error messages. Appear as White popups, with blue bar at top, ...
  A: Remove the check from the following: ehtray igfxtray igfxpers SynTPEnh WLTRAY quickset ISUSPM issch ...
Perpetual XP Problems2/11/2009
  Q: My name is Jeffrey Gates. I have a huge problem and it would be so great if you can somehow help me ...
  A: Uncheck the following..... jusched reader_sl bootskin qttask ituneshelper realsched errorkiller ...
BSOD: Windows XP SP2 HomeEd2/6/2009
  Q: i just got the blue screen of death with the exception error message: 0x0000000A - irql ...? i ...
  A: A Stop 0xA message means that a process or driver attempted to access a memory section without ...
wireless connection2/6/2009
  Q: I disabled wireless connections on my Compaq laptop a while ago. I want to enable it, and there is ...
  A: How did you disable it? --------------------------------------- Follow-up after bad rating ...
installing2/6/2009
  Q: I am trying to reinstall xp home yet when it comes to time left, it says file missing or corrupted. ...
  A: OK...now I understand... When the computer starts, are you able to get into the BIOS? If so, ...
win startup2/3/2009
  Q: Recently, something wronghas started to happen during the startup of my winXP. after the wallpaper ...
  A: OK... Uncheck the following IMJPMIG - Unless you need asian characters in Microsoft Office ...
Dual booting2/2/2009
  Q: I have a 5 yrs old computer still working pretty well after a few upgrades over the years ( the last ...
  A: My suggestion is make the CD ROM drive the Primary Slave and make the Other hard drive the secondary ...
Scanner driver for xp2/2/2009
  Q: I may be in the wrong catagory here but I couldn't find anything in software or anywhere else ...
  A: Before anything, try going to driverguide.com and see if there is a driver for the scanner. If ...
Deleting permanently2/2/2009
  Q: I bought software on finance management, a program called "Simply Money" that came as a CD to ...
  A: Uncheck: BCMSMMSG qttask jusched reader_sl DSAgent America Online Digital Line Detect Microsoft ...
Lost Wallpaper Image1/31/2009
  Q: This is probably a really stupid question. However. I set a picture I really love as my wallpaper. ...
  A: You can always take an image of the screen by hiding all the desktop icons and then pressing print ...
Freezing with any USB connection... and something else.1/28/2009
  Q: I am not good with computers at all but I do know that this is not the right kind of connection. My ...
  A: Take it to someone who knows about computers. If you dont know what you are doing and download the ...
Reformatting XP1/27/2009
  Q: We have a Packard Bell running windows XP. The children have run lots of games on it and even ...
  A: MAC's are a different story. Pc's above 5 years dont usually hold up that well from my experience. ...
Can't advance past Windows XP Log-on screen1/27/2009
  Q: I'm hoping you might have some advice for this unusual problem with my home desktop! I restarted my ...
  A: Did you install The Microsoft .Net framework before this started happening? I think that's what is ...
Removing tray icons1/27/2009
  Q: I have AOL 9.1 and Windows XP, if any of that matters pertaining to my question. But my question ...
  A: Uncheck the following jusched igfxtray sgtray qttask AOLSoftware dlbabmgr CAMTRAY Reader_sl ...
USB External Drive hangs laptop1/24/2009
  Q: I have a Packard Bell Store & Save 3500 320GB external USB drive with power pack. Acer Laptop ...
  A: I dont know if I understand the question. I can tell you that there is no sequence when botting a ...
Slow to boot up1/21/2009
  Q: This is what is left on my start up after your instructions and I double checked all the spelling. ...
  A: remove checks from the following. ALCMTR PCMService SpywareStop ExiflauncherS For LVCOMSA, do you ...
Slow to boot up1/17/2009
  Q: When I start my computer each day, no matter what time of day, it takes a long time to start. The ...
  A: Uncheck the following, you need to be careful with your spelling, some things I had to decipher. ...
windows user account issue1/14/2009
  Q: i am an expert user in many areas of computer hardware, programming, software, et cetera, but ...
  A: First I would remove SP3, and go back to SP2 Next, You should go into the computer management ...
Delaying start up programs1/13/2009
  Q: When I start my computer up, its a Dell running XP, it is usually because I want to do something, ...
  A: Well excuse me...I didnt know you needed a full explanation your heiness... You asked an expert, im ...
Outlook express12/18/2008
  Q: How can i rectify this issue that happens everytime i try to get my incoming mail An unknown error ...
  A: This is a corrupted Inbox... Try this... "New Folder...", specify a name for your new folder as ...
Maximizing Windows12/17/2008
  Q: How do I set up my system to allow for Maximized windows when I open a new window or when a link ...
  A: Open the program, and then grab a corner of the screen with the cursor while holding down the a left ...
Trying to get an answer Media Player's Default12/16/2008
  Q: you are the 3rd (expert) I am asking this question with. The first had no clue and the second didn't ...
  A: If you have the latest version of Winamp, you can add Pandora, to Media Library so you can listen to ...
Install Wizard12/16/2008
  Q: Windos XP Pro on an ACER Power FE Desktop. Software pre-installed. I recently had to reformat my ...
  A: I think you woke up on the wrong side of the bed.... Funny how you talk about volunteer ...
very slow Windows start12/16/2008
  Q: I run a Dell Inspiron 1501 with Xp sp3 and 2 gig ram. Recently my Windows bootup has become ...
  A: I would do the following, in order... Remove Webroot Restart Remove SP3 Restart Uninstall any other ...
Windows XP12/15/2008
  Q: I have Windows XP Pro with sp3 installed. I want to know how to find out if it is 32 or 64 bit, it ...
  A: Short answer? If its a book you'd like me to write about something so simple you are barking up the ...
Firefox 312/12/2008
  Q: when online to a website and I want to send a link to it to a friend,I click on file>send a link and ...
  A: Try this... In Firefox, type “about:config” in the address bar. (with no quotes) If you see a ...
windows xp home drivers and file settings transfer12/12/2008
  Q: heres my issue. I just reinstalled xp home SP3 on my Vaio pcv-rs220. It would not boot which is why ...
  A: The only way to do this is to get the updated drivers right from sony's website....there is no way ...
system tray concerns12/11/2008
  Q: I have a yellow icon in my system tray that looks like a shield with an exclamation mark in it. ...
  A: The updates are ok to install....you will get a windows box that pops up telling you that they are ...
Email12/11/2008
  Q: Sir: We often get emails which contain false, misleading, or even destructive information, but it ...
  A: Spam....i hate it... I tell you Jim, I get people sending me this crap all the time, then I send a ...
Plotter uninstalls - part 212/9/2008
  Q: System tells me "to many follow ups, ask new question" >>Have you tried it on a machine not ...
  A: Oh...I didn't catch that before.... 2 Days ago everything was working the way it should and out of ...
Plotters uninstalls when computer shuts down12/9/2008
  Q: I will try to explain my problem in detail since our repair guy, his friend, guy in his mother ...
  A: Dont worry, we will get to the bottom of this.... Have you tried it on a machine not associated ...
Windows XP Registry12/7/2008
  Q: I recently installed a registry cleaner on my computer and as it was doing it's thing it slowed down ...
  A: Cookies are not stored in the registry, persee, however, registry cleaners will find cookies most of ...
Browser icons12/6/2008
  Q: I use Windows XP. I like to read and download articles from the Internet, using the current version ...
  A: Richt click on the shortcut and choose open with.... Click Choose Program Choose Firefox Put a ...
Video file thumbnail views11/24/2008
  Q: I run XP Pro on one machine and XP Home on another. On the XP Pro machine, thumbnail views for ...
  A: Sounds like a corruption in the operating system....no big deal.... Either Upgrade that machine to ...
Win XP keyboard assignment11/19/2008
  Q: Is there any way to set up a hotkey to type in your email address? I know how to set up a hotkey to ...
  A: It would be helpful to know what program you are running - I take it you are talking about Microsoft ...
Windows XP backup.11/14/2008
  Q: I am having trouble figuring out how to burn an iso image of my windows xp system onto a couple ...
  A: You basically want to ghost your machine....but do it for free.... Most programs will have ...
Deleting Empty Folders11/10/2008
  Q: Michael, I have several thousand empty folders residing under one 'major' folder. Interspersed ...
  A: No need to be arrogant..... Go to this site and download the program ...
Quicktime and Itunes11/5/2008
  Q: I'm trying to install Itunes and it says I have a problem with quicktime. It won't let me update the ...
  A: Lets try this.... 1. Go to C:\Program Files, then delete the entire QuickTime folder. 2. Click ...
Javascript10/31/2008
  Q: I use the Netflex website all the time. It just started telling me that Javascript support is ...
  A: Try downloading firefox Its a better browser and more stable But if you really like Internet ...
System Restore on my Windows XP10/31/2008
  Q: For the purpose of getting at a System Restore problem, it was suggested I get into SAFE MODE. But ...
  A: System restore does in fact work, but certain restore points will not do anything to the system ...
A basic PC-relatred question10/30/2008
  Q: Greetings Michael, I'm new to computers. And what I have to ask might fall outside your subject ...
  A: They gave you the disc in case you ever needed to reinstall it. It is already on your system and ...
lost access to compaq_owner accout10/18/2008
  Q: Mike, 3 days ago while I tried to install Microsoft updates, the system went wrong. It kept ...
  A: Once you do a system recovery, the computer is set back to Day 1. There is no way to get your files ...
2 passwords10/16/2008
  Q: A friend of mine got on to my computer and made it to where when I turn the computer on it prompts ...
  A: When the computer first starts up, is there something that says "Press * for setup" (the * might be ...
Problem installing .Net Framework 3 and 3.510/12/2008
  Q: I created a program using Microsoft Visual Basic 2008 Express Edition. I then installed the program ...
  A: 1) Just install version 2 not version 3. You can remove previous versions if you desire, although ...
Installing windows XP on a raid configuration.10/7/2008
  Q: My brother just got his new PC and the technicians at the store installed a 30 days trial of Vista ...
  A: Boot from a windows XP CD You need to install the RAID devices before installation begins, so make ...
Installing windows XP on a raid configuration.10/6/2008
  Q: My brother just got his new PC and the technicians at the store installed a 30 days trial of Vista ...
  A: I would sent it back and insist that they install XP on it. Trust me, trying to figure out proper ...
WinXP Password10/4/2008
  Q: During the summer, I found a laptop in the dump when i went there to look for good stuff. I have got ...
  A: Try this.... 1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed here ...
WinXP Files/Folder10/3/2008
  Q: I hope you can help me with this one! I'm trying to discipline my 16yr old daughter with the use of ...
  A: The only thing I can suggest it to make her a limited account which will let her on the machine.... ...
explorer.exe at startup10/2/2008
  Q: My computer is Intel(R) Core(TM)2 CPU [no idea what this means though!] running on Windows XP. ...
  A: uncheck the following IMJPMIG ImScInst ...
transferring files9/25/2008
  Q: I have a western digital external hard drive with quite some space on it.When i try to transfer ...
  A: If you can get them on a flash drive, take the drive and the externals to another machine to try and ...
Forgotten password9/24/2008
  Q: I have an older computer. I haven't used it in a few years. I went to set it up today and when I ...
  A: Try doing this... 1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed ...
problems in running games while using xp9/23/2008
  Q: i am using SYSTEM WITH CPU E2160 1.8 GHZ PENTIUM DUAL CORE,MOTHERBOARD ASUS P5GC-MX WITH INEL 945GC ...
  A: I believe your processor might be a little too slow to run these efficiently. You can try ...
word pad9/22/2008
  Q: I use word pad to write articles for a newsletter. I need to send this article to the person I ...
  A: What happens when you attach it to an email? Do you get an error message? ------------------------ ...
bios settings9/19/2008
  Q: I need to make some changes to the bios when I go into the bios and start arrowing down I hit arrow ...
  A: Yes, definately run a Windows Repair Installation You can find a complete walkthrough here.... ...
No Desktop icons, start menu, etc.9/17/2008
  Q: Our power went out the other day and when I restarted the computer it got all the way to the desktop ...
  A: This tells me that one of a few things are going on 1st try to get a different windows XP disc and ...
repartition without destroying data9/17/2008
  Q: We want to repartition a computer's hard disk, but we don't want to destroy anything on the hard ...
  A: I understand what you have used....thats why I am telling you just to move the files to the D Drive. ...
Missing Admin login9/12/2008
  Q: Prior to today I had three login options, Administrator, my main account and a guest account. I ...
  A: Go back to the user accounts setting and choose to change the way users log in to the system This ...
Start up menu and task bar missing9/12/2008
  Q: What should I do to get them back on my screen? I've tried restarting it, pushing Ctrl and Esc. ...
  A: Press control + alt + delete Press New task at the bottom of the applications tab type explorer ...
DRVSTORE highlighted in blue.9/9/2008
  Q: I am using XP Media SP2 After installing the drives for my new monitor (Samsung T240, 24" LCD) the ...
  A: Uncheck the following: RTHDCPL ARPWRMSG RECGUARD The Blank One HPBootOp Remind_XP jusched ssmmgr ...
Stuck in System Restore9/9/2008
  Q: I just asked a different question yesterday, if it isn't one thing it is another, right? Basically ...
  A: Try running a Windows Repair Installation. Follow the walkthrough here ...
Password9/8/2008
  Q: I installed Xp Pro on my machine and every month I get a screen on boot up that says your password ...
  A: Click Start Control Panel Go into Administrative Tools Go into Computer Management Go to "Local ...
disabled user accounts9/3/2008
  Q: From the control panel, administrative tools, computer management,users, I inadvertantly disabled ...
  A: Try this.... You will need to get a Windows XP disc 1. Place your Windows XP CD in your cd-rom and ...
Size of Hard Disk8/28/2008
  Q: I have partitioned my laptop hard disk into four. I don't have any file one of the partition which ...
  A: Because it allocates 4 GB to the video card. ---------------------- Follow up after poor rating ...
restart after booting8/26/2008
  Q: when i start my computer after disk checking my system restart automatically. how can i know that ...
  A: Press F8 while its booting. When you see the menu, choose disable automatic reboot on failure. ...
??8/13/2008
  Q: I really do not know the subject---first i am not very good at computering--Period...My question is ...
  A: On the Internet Explorer Tools menu, click Internet Options. In the Internet Options box, click ...
con not boot into win xp8/12/2008
  Q: I had a user acount and a admin account so when booting I had to select my user account when the ...
  A: Try doing this..... 1. Place your Windows XP CD in your cd-rom and start your computer (it’s ...
task scheduler8/10/2008
  Q: I cannot get the task scheduler to automatically run cleanmgr or defrag. The applications will load ...
  A: Yeah....I know what you are going through. I have the same problems. Your best bet is just to run ...
invalid boot.ini8/8/2008
  Q: when i start my computer in the middle of starting windows a message appear invalid boot.ini. but ...
  A: Click Start, Run, type msconfig Press Enter Then choose the Boot.ini tab at the top Then click ...
recovering data8/7/2008
  Q: Quite recently I've experienced a motherboard crash on my desktop. Luckily enough the harddisk was ...
  A: The USB is still confusing me.....what USB adapter is allowing you to access the drive? Are you ...
C: Drive icon not showing in My Computer window.8/5/2008
  Q: How do I make my C: partition show up in the My Computer window? When I click on the My Computer ...
  A: Try running a windows Repair Installation That should fix the system files that got corrupted. ...
Customizing Windows Folders7/29/2008
  Q: I am a fellow expert on this site, but in Excel, not XP! This issue has been bothering me for ...
  A: Exactly what you did, I would have done as well....Windows XP is funny that way. Unless all folders ...
IBM ThinkPad T-30 Startup problem7/28/2008
  Q: When I boot up I get a message saying that a media test has failed and it is exiting Intell Boot ...
  A: You need the recovery disc that came with your machine ------------------------------------------ ...
password lockout7/28/2008
  Q: !. Is there a way that I am able to get back into this computer
  A: Try this.... 1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed here ...
writing to micro sd card that has an adapter7/26/2008
  Q: I own a HP Pavillion Computer that is about 5 years old, it comes with a SD card slot as well as ...
  A: As a PPC user myself I can say that these things always have their problems. Do you have to use a ...
switching hard drive to new computer7/23/2008
  Q: My daughter had trouble with her HP machine with an anthlon chip overheating and a friend gave her ...
  A: You will need to get a new hard drive and put it in the Dell. Then, Install Windows XP. Then when ...
Account issue with XP7/22/2008
  Q: I have a XP machine with 3 Users account: Owner (admin rights), my wife's account(Admin rights) and ...
  A: In the username spot put "owner" or whatever the main account was called If you had a password, ...
recovery disc and drivers7/16/2008
  Q: I have a recovery disc of my xp operating system on my asus notebook, I made this because it was ...
  A: You dont need the same size hard drive.... Im not sure that the disc you made will actually work. ...
Windows XP history file7/15/2008
  Q: I have been running windows xp home with IE 7 for over 2 and 1/2 years now without any problems. ...
  A: First thing you have to realize, Microsoft browsers suck..... IE is Microsoft MSN stands for ...
Laptop problem7/13/2008
  Q: OK so me and my friend have been trying to fix my laptop, it is an HP Compaq Nc4010 (if that helps) ...
  A: First, how did you manage to install it on a laptop hard drive through a desktop? Second, why would ...
Running vista transformation pack on Intel pentium 2 notebooks6/27/2008
  Q: i have an Intel pentium 2 compaq notebook having 128MB RAM & 10GB HARD DISK, i am presently running ...
  A: Vista is garbage..... Dont use it Besides....you are lucky you are running Windows XP. You only ...
installed xp over vista6/20/2008
  Q: I have a dell inspiron 1501 that came with vista which I didn't like. I used a windows xp home ...
  A: from a computer with an internet connection go to: ...
Driver problem6/12/2008
  Q: I have a fairly new computer (2years old) and I have been having problems with the driver freezing ...
  A: You are still confusing me.... Here is what i understand.... You had a DVD Writer in your computer ...
Brief Case6/12/2008
  Q: Somehow, all my brief case files became orphaned. Now, I cannot update the files. How can I restore ...
  A: This behavior can occur if the original file was moved. Briefcase keeps track of the original ...
xp removal6/10/2008
  Q: In my computer three xp pro are installed I want to remove one how?? When I start my computer three ...
  A: This happens....you dont have 3 installations.... Click Start Click run Type msconfig Choose ...
installation6/4/2008
  Q: i got a emachine with xp. it has 512 mb serial number GDF53 200 02031 it will not let me play ...
  A: emachines are not great machines....they cant run anything well. They have slow processors and ...
internet history5/28/2008
  Q: How do I disable the 'delete internet browsing history' on my computer? I am unable to check on the ...
  A: Open Registry Editor: Click Start | Click Run | Type regedit | Press Enter Navigate to the ...
windows xp startup hang up5/26/2008
  Q: My pc was working find but from some days it hange in startup when the green dots ........... reach ...
  A: you thoroughly confused me....I have no idea what you are asking. Please re-write the question in ...
Welcome Screen5/24/2008
  Q: Windows XP Pro - My welcome screen shows administrator and requires my password each time. I would ...
  A: Follow these steps.... 1. Start/Run/Regedit, and then locate the following registry subkey: ...
Security Settings & Sending HTML forms5/22/2008
  Q: When I try to send my name & e-mail address to join a newsletter subscription I get this message - ...
  A: Try this Start Settings Control Panel Internet Options/ Security tab/ $ZONE (where $ZONE is any of ...
How to resolve blue screen of death5/19/2008
  Q: My computer has recently ran into a problem. Everytime i turn it on it goes into the blue screen of ...
  A: Run the recovery console and type chkdsk /r Insert the Windows XP CD-ROM into the CD-ROM drive, and ...
Scanner - Umax Astra 34504/28/2008
  Q: I have an old Astra 3450 that I am using to scan some pictures. I am using Windows 2000. I have set ...
  A: The file that the scanner is writing is corrupted.....thats the only thing I can think of. Try ...
disk boot failure4/25/2008
  Q: i'm getting a disk boot error and when i boot from the cd and hit "r" for the recovery, it says i ...
  A: You probably had a power spike that destroyed the drive. I would take the machine to a local ...
What files and directory to back up from XP and 98 for a new PC please4/23/2008
  Q: I run Windows XP home and also a Windows 98 on two PCs. To backup only the systems I intend to burn ...
  A: Why not just do this? * Install an operating system on your new machine. * Install your office ...
windows xp home4/16/2008
  Q: i installed windows xp home edition on my hp computer. this is my first time reformatting a hard ...
  A: Ok First Issue: Click Start, Choose Run Type msconfig Press enter Click "Boot.ini" at the top ...
How to record4/14/2008
  Q: I have headphones w/mike plugged into a USB port. My speakers are working, they are plugged into the ...
  A: oh....now i understand.... if you double click on your volume icon in the taskbar click options ...
Outlook Express4/9/2008
  Q: I bought a new computer and would like to put the contents of my Outlook Express (all my email, ...
  A: On the old machine, the easiest way to locate Outlook Express' email store is to ask Outlook ...
hd size and CPU cores4/7/2008
  Q: I bought about 3-4 months ago a new PC that came with Vista. I'm not pleased with it so I want to go ...
  A: If you install xp, here are some drivers that should work for you... Intel Chipset,(install and ...
External HD not seen4/7/2008
  Q: I have an 'Ultra' 3.5" HD enclosure.. HD formatted and running fine. I have plugged it in properly ...
  A: Something might have gotten corrupted with your usb drivers. ON the XP computer, try going to the ...
i dont know what is happening to my computer4/5/2008
  Q: I don’t know what is wrong with my computer. I could not install Internet explorer 7 on my windows ...
  A: Stay away from IE7, it sucks. Download the firefox version of the yahoo toolbar ...
XP installation problems on notebook4/4/2008
  Q: I have , a for me, Huge serious problem. Yesterday when I was working in a music editing program, ...
  A: At this point I would take it to a professional to have them restore your partition or else you risk ...
BSOD4/2/2008
  Q: Michael Tedeschi, I am putting together a system using all of the parts that where originally in ...
  A: Here is a link to microsofts troubleshooting page.... http://support.microsoft.com/kb/324103 That ...
slow pc3/29/2008
  Q: We have a Dell, Windows XP, using dial-up. Anti-virus programs of AVG & Norton. Also Spybot, ...
  A: I would first of all, add more RAM to your system to speed it up. Unfortunately, since you cant get ...
sound problem3/25/2008
  Q: I have a dell 5100 windows xp. I and another user used to have sound. My daughter did not. Somehow ...
  A: Fro the user that doesnt work, find the following two files and save them onto a drive just in case ...
trojen horse3/23/2008
  Q: I have recently downloaded AVG & Adware to try to get rid of problems that I have been having with ...
  A: First thing I would try is to run the virus and antispyware scans in safe mode. Usually this will ...
noise3/18/2008
  Q: with my pc speakers turned on i hear the click of a web page opening up from time to time, i find ...
  A: This clicking you are hearing is normal.... To turn it off.... Go to Start > Settings > Control ...
Excel 2003 vs 2007 and date calculations3/17/2008
  Q: I have a spreadsheet application that has remained the same since 1999, created under Excel 97. It ...
  A: Office 2007 has its share of problems. I had it and uninstalled it and reverted back to 2003. I ...
.gif files3/17/2008
  Q: My question is quite simple. How do I download and view .gif files with Windows XP? I notice that on ...
  A: Yes It happens on a lot of sites In that case, You could always press the print screen button and ...
.gif files3/16/2008
  Q: My question is quite simple. How do I download and view .gif files with Windows XP? I notice that on ...
  A: Are you sure you are saving the pictures and not just the background? Gif is a standard windows ...
Use laptop to record classes3/13/2008
  Q: This question is probably way too easy for you! I am looking for a program where I can turn my Dell ...
  A: This is something I would not do. Laptops are good for listening to recordings, not actually taping ...
Controlling Date of a Page.3/11/2008
  Q: I would like to say thanks in advance. Though it is less relevant to the subjects you need to ...
  A: This is an answer from another expert on the same matter.... ...
2nd hard drive3/5/2008
  Q: today I installed 2nd hard drive(IDE, 160GB)-not I personally installed, PC technician installed it ...
  A: 1) if they installed a new hard drive for you, they would have formatted it so you will be able to ...
Screensaver3/5/2008
  Q: there were too many follow up questions so I had to start another one. When you said set the machine ...
  A: Right Click the desktop and go to properties Choose the Screen saver tab Click Power Under the power ...
dos shortcut in xp - display in 24 by 80 cols required3/4/2008
  Q: Good Morning, i created shortcut for foxpro.exe [dos program] settings for this shortcut are : ...
  A: 24 by 80? you know how big that is right?? 640 x 480 is huge print as it is....if you are setting ...
Compaq Persario SR1812NX3/4/2008
  Q: Here's a very tough one. Wiped hard drive out, lost "hidden" partition. Tried to reinstall winxp. ...
  A: Are you formatting the drive fully before the format? ...
Blue Screen of Death (BSOD)3/4/2008
  Q: I have Windows Xp Pro and recently got a BSOD. I tried to figure out what to do and was finally ...
  A: That symantec removal will remove the corporate version. I had to use it as well one time and I too ...
Windows XP will not start up3/3/2008
  Q: When I try to start up my computer it comes up with the windows symbol and it is trying to load. The ...
  A: Ok First, try pressing F8 again and choosing "Last known good configuration" If that doesnt work ...
windows xp from emachines to dell3/3/2008
  Q: I have an old emachines with xp and a newer dell with 98. I moved the emachines hard drive to the ...
  A: If it wont recognize the product key and it is valid, call microsoft, they will give you another key ...
Windows XP will not start up3/2/2008
  Q: When I try to start up my computer it comes up with the windows symbol and it is trying to load. The ...
  A: Press the F8 key repeatedly when the computer is booting up. When you see the menu, choose "disable ...
system kernel/customization reversal3/2/2008
  Q: I have XP pro sp1, and cant seem to install the update from Microsoft for SP2. The dialog box that ...
  A: Yes I will help you with this. The genuine error you are getting is because you have an illegal ...
Windows XP2/29/2008
  Q: I have re-installed my XP after problems with logging into the system even after accessing safeboot ...
  A: You need the drivers for everything. Primarily your Ethernet driver, your display adapter driver, ...
windows xp from emachines to dell2/28/2008
  Q: I have an old emachines with xp and a newer dell with 98. I moved the emachines hard drive to the ...
  A: I would first get rid of 98 on that machine and put XP on. Then, after all is working, take the ...
Cookies2/26/2008
  Q: The irs site indicates that I must enable support for session cookies in the browser. Could you tell ...
  A: Here is what to do.... In Internet Explorer, click Internet Options on the Tools menu, and then ...
Windows Picture Viewer2/26/2008
  Q: Whenever I receive an email w/picture attachments, there is a 50/50 chance that I can open the ...
  A: OK.... I still say the problem lays within the sender. if you want, try to install this program ...
language options windws xp2/25/2008
  Q: yesterday when I booted up my laptop windows was in spanish. of course I only speak spanish. so ...
  A: No need to be that way. I got one question from you. You said you speak only spanish, so i thought ...
language options windws xp2/24/2008
  Q: yesterday when I booted up my laptop windows was in spanish. of course I only speak spanish. so ...
  A: I dont understand what you want from me? If you only speak spanish, and windows is in spanish, then ...
Wireless Networks & XP2/23/2008
  Q: I am using a Sony Viao. I have a non password protected wireless router at home and can connect with ...
  A: It depends on the service the hotel is using. If you click on your home page does it switch you to ...
Start Programs Delays2/20/2008
  Q: Well it said that I had too many follow ups. I tried what you said and it didn't work even after a ...
  A: Whatever you say...... But before, just to clarify, when i said "thats your problem then" it wasnt ...
Start Programs Delays2/19/2008
  Q: Well it said that I had too many follow ups. I tried what you said and it didn't work even after a ...
  A: Thats your problem then. Your programs are loading up from the server and therefore is slowing down ...
Problem w/ CD/DVD Drive2/18/2008
  Q: This is the first time I have ever used this forum and last night I sent this question to someone. I ...
  A: I have already answered this question for you once before..... **Just Kidding** I would try a CD ...
about blank2/15/2008
  Q: My home page changed to about blank. I downloaded adaware and spybot. My home page was ...
  A: 1. Download and Install XoftSpySE Anti-Spyware. - XoftSpySE Anti-Spyware is a reputable program that ...
USB Flash Drives2/15/2008
  Q: I have two identical machines running Windows XP SP2. On the one machine I can plug in my USB flash ...
  A: You say the problem follows the hard drive? I thought you said it worked in one machine and not the ...
Windows 2000 removal help2/13/2008
  Q: Gday mate. I recently installed the newer XP on my 2nd hand laptop which had Windows 2000 already ...
  A: I think that you did overwrite Windows 2000 and that option is probably invalid. Click Start Click ...
Slow system - minimal virtual memory available2/12/2008
  Q: My computer is a 4-5 year old Dell 4500S with 256K RAM and a 40G harddrive with 27G free space. ...
  A: Well, first, I would get off of dial-up. The updates take so long to download and go online because ...
WinXP vs. Adobe Acrobat Reader Problem2/11/2008
  Q: I hope you can help me solve a mystery. I am running home variety Windows XP on a Toshiba laptop, ...
  A: I think zone alarm is a useless program and causes people a lot of problems. I would get yourself ...
xp wont automatically recognize my devices2/10/2008
  Q: I recently installed a new motherboard and xp sp2 on my pc. Before, whenever I plugged in a usb ...
  A: With SP2 you need to reinitialize your usb drivers. I would unplug all USB devices except keyboard ...
Browser problems2/7/2008
  Q: I can not locate programs in my control panel that I KNOW are on my computer! (especially since I ...
  A: Sorry, I thought I put the link in with the last answer... ...
Error Msg1/31/2008
  Q: Mr. Tedeschi: I have XP Home Edition with SVC Pk 2 and all offered updates. The computer is about ...
  A: Its not something that needs to be taken to a shop....however, I really need you to get me the error ...
Follow up to my previous question....1/31/2008
  Q: I was gonna try one more thing--to borrow another USB mouse and try that but I find really don't ...
  A: All your USB ports have become unusable.... Try getting a PS/2 mouse and keyboard, (the round ...
system recovery problems1/29/2008
  Q: Michael, I have a sony vaio desktop. I tried to install a game, and it would not play. I decided ...
  A: Get yourself a Windows XP Installation CD Boot from the CD Format the Drive fully in the install ...
Windows shuts down.1/25/2008
  Q: I have an old Advent laptop running Windows XP. I have just installed System Mechanic Professional 7 ...
  A: When you press the F8 repeatedly, what happens? Does a menu come up asking about safe mode? If ...
Copying a DVD1/23/2008
  Q: I'm running on Windows XP Pro,version 2002 servicepack2. I've some amateur films on DVD and want to ...
  A: First off...what do you mean you read some of my answers and didnt understand them? What dont you ...
As Below1/23/2008
  Q: I receive the following message on my PC: c\windows\system 32\amvo0.dll detected as: PWS-LegMir.dll ...
  A: .. You have a trojan virus. You need to run the virus scan. You have to get connected to the ...
Internet scroll problem1/19/2008
  Q: Ever since I downloaded Internet Explorer 7 a couple days ago, the up and down scroll (only in the ...
  A: IE 7 is loaded with problems. If I were you id uninstall it and revert back to 6.0 Then, the next ...
Boot up messages1/19/2008
  Q: I just reformated my PC,it already had a copy of windowx xp from the manufacturer(HP), but I did not ...
  A: This happens sometimes when reloading an operating system... Click Start Click run type msconfig ...
XP file format compatability1/16/2008
  Q: I have a desktop with XP running the NTSP file system. My laptop also has XP but runs Fat 32. My ...
  A: Do this for me and tell me exactly what happens.... Copy an excel file and a word document to the ...
XP file format compatability1/15/2008
  Q: I have a desktop with XP running the NTSP file system. My laptop also has XP but runs Fat 32. My ...
  A: First off, it is NTSC The type of file system your machine is, has no effect on a usb flash drive. ...
Complete encryption of a Windows XP workstation1/15/2008
  Q: How can I encrypt ALL of the hard drives of a Windows XP Professional workstation with a "heavy" ...
  A: Theres a program called TrustPort Phoenix Rebel Workstation. Give that a shot.... ...
No PC will recognize Hard Drive1/14/2008
  Q: Need help! We are desperate! Win XP Media, @2yrs old. First, speakers stopped working for no ...
  A: If you get that boot menu, then the drive is still being read.... What I think is boot from a ...
Partitions and recovery1/11/2008
  Q: Mike help me please! The following is a true story of my stupidity: After learning that I'd ...
  A: Well, first off, you went off on a tangent on your first question which confused the heck out of me, ...
delete programs1/11/2008
  Q: I have windows xp on my ‘01 hp pavilion pc. There are a lot of unnecessary programs that I don’t ...
  A: You have to go program by program. You need to find the uninstall program for each program you want ...
Improving pc performance1/10/2008
  Q: Is there a website that for free will have you see the condition your pc is and tell you info like ...
  A: I just responded to your question before. I told you that pcpitstop.com was the place to get your ...
Partitions and recovery1/10/2008
  Q: Mike help me please! The following is a true story of my stupidity: After learning that I'd ...
  A: That virtual drive might just have been an internet folder that really did nothing. ive seen that ...
Stop Mouse From Resuming Standby1/8/2008
  Q: I would like to use Standby on my xp home edition pc. But the mouse seems over sensitive, for ...
  A: Keyboard -Mike ---------------------------------------------- Followup after bad ...
Reinstalling WindowsXP1/7/2008
  Q: I want to RESET everything... I mostly need step by step details because im not that good with ...
  A: If you dont see the blue bar then your computer didnt come with the auto recovery. You should have ...
Reinstalling WindowsXP1/7/2008
  Q: I want to RESET everything... I mostly need step by step details because im not that good with ...
  A: You will lose everything if you do this, I just hope you are aware of this....backup anything you ...
not able to get Temp files1/2/2008
  Q: I upgraded my IE from 6.0.2900.2180 to IE 7 then it i was not able to access my temp files in ...
  A: First of all....why are you trying to access temp files? They are useless bits of information that ...
XP cursor/mouse not double clicking12/28/2007
  Q: I have 5 year old Toshiba laptop that I just used the Recorvery disks with to reformat the ...
  A: basically it is giving you the right click dialog. Double check that you are clicking the left ...
CD/DVD problem12/13/2007
  Q: Your the third volunteer that I am asking, so maybe you will be able to help me at least I hope so. ...
  A: Then this means that your hard drive is failing. The repair installation doesnt do anything more ...
Mute in Media Player12/13/2007
  Q: When trying to play using MS Media Player last version, I can not hear any sound. Looking at the ...
  A: 1. Insert the Windows XP CD-ROM into your computer's CD-ROM or DVD-ROM drive. Press and hold down ...
my windows xp emachines is not starting up please help12/10/2007
  Q: When I turn on my computer this morning I got this message: We apologize for the inconvenience, but ...
  A: well.... The 0X00000024 tells me that the hard drive might be failing...(was there something like ...
xp password12/10/2007
  Q: i recently got a computer, and the previous owner that had this machine did not remove the password ...
  A: 1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed here that your XP ...
media player 1112/7/2007
  Q: when I try to add music file to my media player library not all the files are added. My music is all ...
  A: Richt click on the file and go to properties. You will see the attributes on the bottom. But that ...
my windows xp emachines is not starting up please help12/6/2007
  Q: When I turn on my computer this morning I got this message: We apologize for the inconvenience, but ...
  A: There should be an option to "disable automatic restart on system failure" If not, try pressing the ...
Unsolicited Audio Clips12/6/2007
  Q: Win XP SP2; intermittently, various audio clips are heard. No browser running, no Internet activity ...
  A: uncheck the folowing: sttray rundll32 jusched memcheck ituneshelper windows\system32..... acrotray ...
Windows XP Home Edition issues12/5/2007
  Q: I was trying to install Matlab 7 on my new Dell (Vostro 1000) Laptop today. Apparetly there seemed ...
  A: I would restore the computer to the factory setting (the day you go t it) Just press Control + F11 ...
Winxp logon issue12/3/2007
  Q: A problem recently started happening with my daughters computer. This computer has windows xp home ...
  A: In Safe Mode, right click on "My Computer" Go to properties Click the Computer Name computer name ...
CD/DVD problems12/2/2007
  Q: When I double click on the D drive it says insert a disk; When I insert a disk into D drive it will ...
  A: By you reinstalling and installing drivers and by restoring you probably corrupted the Operating ...
problem12/1/2007
  Q: Today morning when I switch on the system, I got the error message like this : "Security manager ...
  A: This is a Windows Server Issue You are not able to login because Directory Service Restore Mode ...
Probelem with 2 PCs11/30/2007
  Q: I have a problem with 2 PCs. My father's own and my own. My father's PC(running Windows XP) is ...
  A: You should stick with Windows XP Professional. Windows Vista is nothing but trouble in my book. It ...
W XP11/29/2007
  Q: I have an icon in my system tray stating an update is ready for my computor.When I click on this I ...
  A: I suggest you use the steps on this page to remove .NET Framework 1.1: ...
Windows installation11/10/2007
  Q: I am running windows home edition which was installed when I purchased my laptop. I have tried ...
  A: Your Problem: INACCESSIBLE_BOOT_DEVICE: You use a standard 40-wire connector cable to connect the ...
my login account is missing11/7/2007
  Q: Ok tis might be a long question so here it goes.I have windows xp pro sp2 and I think I got a virus ...
  A: Well you could do this.... press start click the picture next to your name When "User Accounts" ...
my login account is missing11/6/2007
  Q: Ok tis might be a long question so here it goes.I have windows xp pro sp2 and I think I got a virus ...
  A: By default the administrator account is set to be hidden unless in safe mode. I would leave it that ...
win xp command prompt11/5/2007
  Q: Sir, we have a laptop in our office with windows xp (SP2). whenever I type cmd in the 'run' ...
  A: Go to the link below and download & run the Fixsewn.inf file. If you can't access the Internet with ...
my login account is missing11/5/2007
  Q: Ok tis might be a long question so here it goes.I have windows xp pro sp2 and I think I got a virus ...
  A: You are confusing me....I dont understand what you are saying. I know you said you got a blue ...
ports10/31/2007
  Q: I’ve got a problem that I think has something to do with ports. I can’t download some programmes ...
  A: Internet Providers often ban certain things from being used, like download accelerators, and certain ...
Almost All Services Become Disabled10/31/2007
  Q: I am a fellow expert on allexperts.com as I answer questions related to the law of nonprofit ...
  A: Msconfig is not something you should fool around with if you dont know what goes on in there.... To ...
Problem in logging on10/31/2007
  Q: I have a weird problem in logging on. My problem is that on the WELCOME screen after putting my ...
  A: Your system might be overheating..... Install more fans in the case and see if it helps....if not, ...
uploading problems10/24/2007
  Q: I have a small, home based business. I have the opportunity to upload documents (to a government ...
  A: Thats fine. You can just ask again anyway, its not a problem. I will be away from Thursday til ...
Computer Problem10/23/2007
  Q: Sunday morning when I turned on my home computer it failed to boot up. I could hear the computer fan ...
  A: Do you have some sort of thumb drive security on the machine that locks down the computer if the key ...
Load Error!10/18/2007
  Q: Is there any way to recover from a "Load Error! Press a key to reboot..." that only repeats the ...
  A: You say your Disc has just a recovery and no repair? Most likely that is not the case. Choose to ...
Internet Explorer 7 problems10/18/2007
  Q: A friend of mine has a pc with pentium 4 processor running Windows XP, and just downloaded the new ...
  A: Try 2 things First, try to use the system restore by press F8 when the computer turns on. See if ...
Almost All Services Become Disabled10/18/2007
  Q: I am a fellow expert on allexperts.com as I answer questions related to the law of nonprofit ...
  A: Funny you should say that....i work for a non profit and we've been trying to figure out some stuff ...
Change in Windows XP Professional Sign On Screen After Installation of The Print Shop Essentials 2010/15/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: This question is very confusing. I am willing to help you, but I need you to ask one question at a ...
Change in Windows XP Professional Sign On Screen After Installation of The Print Shop Essentials 2010/15/2007
  Q: I have a Gateway 500S computer with a Windows XP Professional Operating System, and Microsoft Office ...
  A: I would go into safe mode Remove Print Shop Restart Then go to this site and follow the ...
Windows repair10/14/2007
  Q: I am trying to "repair" XP but, as you probably know, repair is not possible due to the "current ...
  A: You are talking about streamlining Service Pack 2 into a Windows XP installation. Follow the ...
Windows live messenger error10/13/2007
  Q: I have a hp pavillion computer windows xp. Every time i go into my computer >> C: >> Documents and ...
  A: Choose to "show hidden files and folders" in folder options. Go to the folder again. Cancel the ...
xp home clean install failure10/11/2007
  Q: I need a little help. Due to a failed HDD, I found it necessary to do a clean install with the XP ...
  A: Sounds like you have a bit of corruption here....Make sure all your jumpers are set correctly. Make ...
can't save data10/10/2007
  Q: Garry, Thank you very much for your time. I have windows xp and I have a problem. I am not able ...
  A: Nowadays, Floppy drives are no longer used. Might i suggest a thumb drive that can plug into a usb ...
Question in google search engine10/9/2007
  Q: I use this website www.google.com almost everyday. The problem is that when I type in 'sap' in the ...
  A: 1. Open Internet Explorer. 2. Choose Internet Options from the Tools menu. 3. Click the ...
runtime error10/4/2007
  Q: When I try to use microsoft word (2) it seems to work for a while, then I get a message: Microsoft ...
  A: You probably have 2 shortcuts, just right click on it and rename it to Microsoft Word Then to get ...
Computer10/2/2007
  Q: how are you going? Thank you for taking the time to answer my question. I was just wondering about ...
  A: Actually, its my fault. I should have actually told you to use Notepad instead of wordpad. Usually ...
Windows CardSpace error10/2/2007
  Q: I tried to open Windows CardSpace but it wouldn't open then an error window popped up saying: ...
  A: You answered your own question. Cardspace requires an NTFS File System. You have a FAT32 File ...
control panel icon10/1/2007
  Q: I've noticed that the Internet Options icon in my control panel now has TWO checkmarks, when it ...
  A: If you aren't experiencing any problems then leave it be....If you notice something not working ...
virus10/1/2007
  Q: what are the different types of malware? for some knowledge thank you in advance ANSWER: You are ...
  A: Listen... Youve been asking me questions for days on end now...the questions are rarely readable, ...
malware10/1/2007
  Q: can you give me different types of malware for some knowledge thank you in advance ANSWER: What ...
  A: I already gave you the answer before.... Go to the symantec web site and browse the virus list. It ...
Window XP (sharing software)9/30/2007
  Q: We have 3 persons using the pc, so we all have a site. I put Spybot software on 2 users sites. I ...
  A: You confused me when you said site.... You have 3 users on your computer. Whoever is the ...
Computer9/30/2007
  Q: how are you going? Thank you for taking the time to answer my question. Every time I write something ...
  A: Change the font then save it as a template Go to this file and make it read only. Make a ...
Task Manager won't show unless maximized.9/26/2007
  Q: Ok, the task manager will show when it's maximized, but it's too much of a hassle to pause ...
  A: Its probably hidden somewhere...or off to the side.... When its in the taskbar only and not ...
windows locked9/23/2007
  Q: I used Hibernate to shut down my computer last night. This morning I went to reboot the system and ...
  A: You need to be able to boot from your cd rom, and your bios should allow this. I would like to be ...
follow up9/21/2007
  Q: I've been speaking to you about a missing control panel but the website wouldn't let me ask another ...
  A: Try downloading a program called TweakUI Its free. Do a google search for a site to download it. ...
problem in loging in administrator's acct9/20/2007
  Q: Pls help " i had forgotten the administrator's account password that's why i m unable to login in ...
  A: .. Heres what you need to do.. 1. Place your Windows XP CD in your cd-rom and start your computer ...
missing control panel9/20/2007
  Q: After deleting some spyware (with windows defender & Ad-Aware Se personal), my control panel has ...
  A: Try this first... Tell me what happens... 1. Open Internet Explorer. 2. On the Tools menu, ...
desktop disappeared (XP)9/18/2007
  Q: I can only access files through task mgr. Can not access the cd drive at all. Any idea how to get it ...
  A: The program you are referring to is called CounterSpy. Its not really that great of a program. ...
windows re: anitvirgear spyware9/17/2007
  Q: I had antivirgear on my computer and tried to remove it using SUPERAntiSpyware (a free program). It ...
  A: First of all, you should never download any kind of virus or antispyware programs unless they are ...
Exe files in Task Manager9/17/2007
  Q: My system is running slow at startup. Currently I go into Task Manager and delete out the exe files ...
  A: When you say you "delete" them from task manager, do you mean that you "end process?" All that does ...

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Michael Tedeschi

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I can pretty much answer any question related to PC`s. My ratings speak for themselves. All I ask is that you ask the question in English.....I do not understand gibberish and I will ask you to resend the question if I cannot understand it. I will do the best I can answering your questions. I've been working with computers for well over 20 years.

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I can pretty much answer any question related to PC`s. My ratings speak for themselves. All I ask is that you ask the question in English.....I do not understand gibberish and I will ask you to resend the question if I cannot understand it. I will do the best I can answering your questions. I've been working with computers for well over 20 years.

Education/Credentials
I can pretty much answer any question related to PC`s. My ratings speak for themselves. All I ask is that you ask the question in English.....I do not understand gibberish and I will ask you to resend the question if I cannot understand it. I will do the best I can answering your questions. I've been working with computers for well over 20 years.

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