| Subject | Date Asked |
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| computer crash? | 8/9/2008 |
Q: my computer says this- Windows XP could not start because the following file is missing or corrupt: ...
A: There can be several reasons why this message appears, including but not limited to: 1. failing ...
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| Sound | 8/7/2008 |
Q: My Internet is not generating any sound and we have tried everything any help is much appreciated.
A: Does your computer generate any other sounds? If not, then you have system wide sound problems. ...
|
| Replaced the hard drive with another XP hard drive | 8/5/2008 |
Q: I have a car accident, my laptop broke but the hard drive is OK. This broken laptop was working fine ...
A: The hard drive will most likely work, however, there are several caveats to know first. Here's how ...
|
| memory | 8/2/2008 |
Q: just what does more memory speed up what operation ? i added 1gb but see no deference in the pc.
A: Unless you upgraded to "faster" RAM, it will not technically speed up your system. Even if you ...
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| Windows Display Settings/Wallpaper | 7/30/2008 |
Q: I got your reply today to my email yesterday. I was referring to Browngirls posts on Antivirus2008 ...
A: I vaguely recall hearing about this virus (desktop hijacker) in the field, but have not had any ...
|
| please help! | 6/24/2008 |
Q: I was wondering if you would take the time to please try and help me. I'm going crazy! I am trying ...
A: did you verify that Roxio can convert asf to DVD format? Not burn, but convert. The difference is: ...
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| please help! | 6/23/2008 |
Q: I was wondering if you would take the time to please try and help me. I'm going crazy! I am trying ...
A: Just need to say that burning those episodes may violate copyright laws, so look into that so you ...
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| Startup Folder Programs No Longer Start | 6/21/2008 |
Q: Yesterday I tried to add a second IDE hard drive to my PC. I was not successful—the BIOS did not ...
A: Oh where to begin! To your first point, I provided that "recycled" answer because it was the ONLY ...
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| Startup Folder Programs No Longer Start | 6/20/2008 |
Q: Yesterday I tried to add a second IDE hard drive to my PC. I was not successful—the BIOS did not ...
A: I am sorry that my "canned" answer left you unimpressed. However, each and every suggestion in that ...
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| computer won't boot | 6/20/2008 |
Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
A: Automatted System Recovery (ASR) is a Windows XP restore feature that is a last resort tool. ...
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| computer won't boot | 6/19/2008 |
Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
A: You can create a boot sector in two ways: 1. By installing an Operating System (such as Windows XP, ...
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| computer won't boot | 6/19/2008 |
Q: Thaks very much for taking questions. My laptop (Dell inspiron, running XP) failed to boot today. ...
A: there are many causes to "missing drive" issues (which includes the errors you mentioned above). ...
|
| empty taskbar | 6/18/2008 |
Q: I am running Windows XP SP2 and when I went on it today nothing shows in my task bar. By this I mean ...
A: You are on a server? To my knowledge, Windows servers do not have the System Restore program. Did ...
|
| empty taskbar | 6/18/2008 |
Q: I am running Windows XP SP2 and when I went on it today nothing shows in my task bar. By this I mean ...
A: First question I have: Anything change since it was last visible? An easy way to determine if a ...
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| removing yahoo messenger | 6/10/2008 |
Q: can I safely remove yahoo messenger on the guest account of my pc without deleting it from my ...
A: You cannot delete the software for one user, however, there are several ways to block an account ...
|
| Troubleshooting defragmentor in Win XP Pro | 6/8/2008 |
Q: After I click "Analize" (C:/)defragmentor begins the analysis and then freezes so I have to restart ...
A: 1. Run "chkdsk /r" on the drive to determine if it has any errors. If it has errors, backup your ...
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| Taskbar question | 6/4/2008 |
Q: I've had to reinstall XP and I don't remember how to do the following. The taskbar groups certain ...
A: Here you go: http://support.microsoft.com/kb/281629 SUMMARY This article describes the Group ...
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| Wipe XP? | 6/3/2008 |
Q: My friend was given a computer by a friend of his. She had some pictures and programs and other ...
A: There are pros and cons to doing either a manual cleanup or just "wiping" the hard disk. Manual ...
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| PF usage | 6/1/2008 |
Q: I just have a simple question what is the PF usage in the windows task manager windows? my ...
A: The page file usage counter is just an indicator of how much page file your system is using. The ...
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| No start menu or task bar after login | 5/31/2008 |
Q: In the process of trying to rid my PC of a w32.mandaph virus I went into the regedit (I know, dumb) ...
A: Once you are fully booted, use Ctrl + Alt + Del keys (hit them simeotaneously) to activate the Task ...
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| about windows xp | 5/27/2008 |
Q: my win-xp corrupted by virus. mean it can't show folder option in tool bar. so i can't upon hidden ...
A: p Without knowing the actual virus name, I cannot provide you any instructions on how to ...
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| Windows Notepad vs Wordpad | 5/25/2008 |
Q: What's the difference between the two?
A: Notepad is a simple text editor program, meaning you can create a file that has generic looking ...
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| xp my documents three invisible files? | 5/24/2008 |
Q: My dilemma is i have emptied/deleted everything in 'my documents folder except for one folder i ...
A: ***before deleting any files, I always recommend backing up your system and all the files within*** ...
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| script | 5/22/2008 |
Q: I would like to find a script that will auto delete a file or files if they are found on the ...
A: "so the students can't know its running"? Hmmm... Why are you concerned about students knowing that ...
|
| Desktop | 5/22/2008 |
Q: Is there any way to make that nothing can be saved on my desktop in windows xp? Like locking the ...
A: I assume you want to be able to save files, but not other users, correct? if so, use a combination ...
|
| Files not opening | 5/21/2008 |
Q: This is a problem that just started on my brother's computer running XP. In the past, when opening ...
A: Sounds like you potentially have either corrupt temp files or a plugin issue. (or upgrade to IE 7 ...
|
| web site | 5/20/2008 |
Q: com where I can got on there home page but cannot get onto there secure part of there site to give ...
A: Sounds like you potentially have either corrupt temp files or a plugin issue. (or upgrade to IE 7 ...
|
| web site | 5/19/2008 |
Q: com where I can got on there home page but cannot get onto there secure part of there site to give ...
A: Hopefully, you are using Internet Explorer 7 and can go to the Tools-->Options-->Advanced-->Reset ...
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| Excle | 5/19/2008 |
Q: I want to know if you can open two tabs at the same time. I am trying to look at things that I have ...
A: What I would do is open a second instance of the same file. Then, inside of Excel, Tile each excel ...
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| Unit freezes after monitor in sleep mode | 5/19/2008 |
Q: I need your help. I am running a windows XP pro and have recently encountered the following ...
A: At first blush, it sounds like you are having hardware related issues, not software issues (aka ...
|
| Boot sequence | 5/17/2008 |
Q: Recently, (since doing a "over the top" re-install,) each time I start the computer, it will not ...
A: Sorry for the delay in getting back to you, but I have been in the hospital for the last couple of ...
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| Totally Hide a folder in XP | 5/17/2008 |
Q: I would like to know, How to totally hide a particular folder in XP ? As what it does in a program ...
A: Sorry for the delay in getting back to you, but I have been in the hospital for the last couple of ...
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| prolem with startup | 5/16/2008 |
Q: How do I solve the startup problem of Windows XP i.e windows has detected a problem with one of your ...
A: If this message occurs everytime you start your computer AND you cannot boot into windows, then your ...
|
| Upgrading | 5/15/2008 |
Q: I built my machine 3 years ago with XP Home OEM, and I want to upgrade the Mobo, processor, etc. Can ...
A: No, you most likely cannot do so because the OEM license is tied to the manufacturer of the ...
|
| KDS Valiant 6000 recovery disk | 5/9/2008 |
Q: The company is no longer in business and I lost recovery disk 1 of 2. I don't even know where to ...
A: Your question is a little vague, so I will have to use some assumptions to fill in the blanks. ...
|
| Computer Change | 5/6/2008 |
Q: I've had my Dell Desktop with XP Pro since 2004. I'm buying a new Dell soon with Vista and am ...
A: There is an old adage "once you buy it, it is obsolete..." Now, that is a little to drammatic for ...
|
| Lost Sound | 4/30/2008 |
Q: ........................... I recently lost the sound on my computer. What can I do to get it back? ...
A: Windows XP takes "snapshots" of its current state every so often and just before most software ...
|
| Lost Sound | 4/29/2008 |
Q: ........................... I recently lost the sound on my computer. What can I do to get it back? ...
A: This should give you all the info you need on RegCure: ...
|
| windows xp | 4/23/2008 |
Q: recently i've been experiencing some problems with my laptop, which uses windows xp i've notice ...
A: There are many... many... MANY reasons why a computer will suddenly start acting goofy. Including: ...
|
| Microsoft Fax | 4/22/2008 |
Q: I've tried to read up about how to use Microsoft Fax but I'm finding it confusing when they talk ...
A: Exhange is Microsoft email server and it can be used in conjunction with Microsoft Fax, but it is ...
|
| administrative privileges | 4/20/2008 |
Q: It says I'm an administrator, but Control Panel isn't in the start menu and i get a message saying i ...
A: First, is this a Windows XP or Vista? I will assume it is a Windows XP system. Second, I am not ...
|
| Lost URL bar | 4/10/2008 |
Q: The bar has disappeared. I tried view/toolbar, clicked on address bar and clicked off the lock. ...
A: After you made sure the View-->Toolbar-->Address Bar is checked, and after you unlocked the bars, do ...
|
| xp memory issue? | 3/28/2008 |
Q: I have been running xp pro on a machine for a few years now. I am a developer and have many ...
A: If you can eliminate hardware issues (though hardware diagnostics are not always foolproof), then it ...
|
| Problems with pages loading | 3/22/2008 |
Q: The problem I'm experiencing has been driving me mad for some time. I've searched loads of forums ...
A: I also had the issues you are experienced with several XP systems using ie6. Most of the issues that ...
|
| Lost my network connection | 3/20/2008 |
Q: I have 3 computers on a wired network plus a printer. All machines are XP Pro. I used the Network ...
A: A little info on the Network Setup Wizard: The Network Setup Wizard sets the proper permissions on ...
|
| CD access from either user accounts | 3/18/2008 |
Q: I am unable to access my CD or DVD drives from my other user account. Only from one account. Both ...
A: 3 questions: 1. Are the drives visible in the My Computer windows? 2. When you insert the CD/DVD, ...
|
| Deleting large amounts of files | 3/16/2008 |
Q: I have 500 folders that contain 1,000 product pictures each. So that totals 500,000 pictures. If I ...
A: When you delete a file or folder, you are only deleting a "pointer" to that file or folder. The ...
|
| help with driver | 3/12/2008 |
Q: i cant play a game i purchased i got a message saying i need to update video card driver then it ...
A: Follow-up: Hello May, I am confused. You nominated me Volunteer of the month, yet rated me a six ...
|
| Virus on Windows XP | 3/4/2008 |
Q: I have recently I guess received a virus. A message keeps popping up saying my computer is infected. ...
A: The reinstall: You state that you reinstalled Windows and it is still happening? Hmmmm. Sounds ...
|
| XP does not come back from standby | 3/1/2008 |
Q: I have a compaq presario 2500 laptop. When the system is put to standby, it behaves gracefully and ...
A: Standby and Hibernation are two great features, yet they are often plagued with unexpected results ...
|
| Windows XP and Dell 1100 | 2/29/2008 |
Q: I noticed on my Windows XP machine at work, when I'm running a moderate number of programs ...
A: Rebooting once a day is not common and not healthy for your PC. You need to address the underlying ...
|
| Windows XP Problem | 2/28/2008 |
Q: Lately, my computer has not been functioning well and I am not sure how to resolve the problem. ...
A: There are many possible reasons for your system becoming unresponsive: 1. Hardware failures 2. ...
|
| connection not recognized by XP Pro | 2/27/2008 |
Q: I have a strange problem. I'm connected to the internet through DSL. I leave the computer for ...
A: 1. Create a new account on the system. Log on as that account. Do you still have the problem? If ...
|
| connection not recognized by XP Pro | 2/26/2008 |
Q: I have a strange problem. I'm connected to the internet through DSL. I leave the computer for ...
A: Sounds like either Windows is losing its control on the network stack or a program/malware is ...
|
| Windows not showing programs gui | 2/26/2008 |
Q: I have recently found that a few programs now don't display when running. I think it may be graphics ...
A: I am sorry, but I have no experience with this issue. But I do have some steps you can take to ...
|
| Windows XP Shortcuts not working | 2/25/2008 |
Q: I read someone else having this problem, and your advice was to create a new desktop shortcut to ...
A: If you can launch the Run command, then you can use it to navigate to the files. Here is an example ...
|
| Windows XP Shortcuts not working | 2/25/2008 |
Q: I read someone else having this problem, and your advice was to create a new desktop shortcut to ...
A: My Documents is just a folder on the hard drive, so you are not really executing it. You are just ...
|
| Windows XP Shortcuts not working | 2/25/2008 |
Q: I read someone else having this problem, and your advice was to create a new desktop shortcut to ...
A: Sounds like the Explorer process is a little funky. Have you recently updated Windows with the ...
|
| language options win xp | 2/24/2008 |
Q: yesterday when I booted up my laptop windows was in spanish. of course I only speak english. so ...
A: I just replied to your second request. Please allow the experts on this site 3 days to respond ...
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| windows xp language | 2/24/2008 |
Q: yesterday when I booted up my laptop windows was in spanish. of course I only speak spanish. so ...
A: I must preface this reply by saying I have little experience with multilanguage versions of XP and ...
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| can't open word document from desktop | 2/24/2008 |
Q: I can't open my word documents on my desktop by double clicking on them as I normally do since I ...
A: Since you can pinpoint it to a windows update, I suggest either: 1. Uninstalling the updates or 2. ...
|
| Multiple Screen | 2/22/2008 |
Q: I have installed an Asus 9200 SE video board (AGP) on a P5P800-VM motherboard which also has a video ...
A: Interesting, Well, appreciate your honesty, though I respectfully disagree with your thought lines. ...
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| Compaq Presario R 3000 | 2/20/2008 |
Q: Message on screen reads,Windows could not start because the following file is missing or corrupt. ...
A: HAL is Microsoft's abbreviation for the Hardware Abstraction Layer, the technology and drivers that ...
|
| Outlook Express | 2/19/2008 |
Q: I am frequently getting the problem "IE encountered a problem and must close", (or Outlook Express). ...
A: Sounds like IE is either: 1. corrupted in some way 2. has an add-on that is crashing the program To ...
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| Start Up | 2/18/2008 |
Q: Tim, Is there a site that I can go to that will give me a list of items that I can safely remove ...
A: 4 minutes to boot, yikes! Houston, we do have a problem! Seriously though, there is no standard ...
|
| System error | 2/18/2008 |
Q: My computer randomly just shuts down without warning and when i try to turn it back up, sometimes ...
A: The DHCP message can be ignored. You PC is probably trying to find a server that provides bootup ...
|
| genric host | 2/18/2008 |
Q: My problem which is that, I get an error after net entry. Usually the error will show. then i can't ...
A: I apologize, but I do not understand your issue. What do you mean by "net entry". What error are ...
|
| accidentally write protected | 2/18/2008 |
Q: two of my flash drives accidentally went write protected after some file transfer error. when I ...
A: Write protect, eh? Well, the flash drives may have a physical toggle switch on them. Check the ...
|
| SQL Server Service Manager | 2/17/2008 |
Q: I icon (SQL Server Service Manager) has appeared on the notification area of my taskbar. I'm ...
A: The SQL Service Manager is a utility that gets installed with Microsoft's SQL Database products. ...
|
| Backups | 2/16/2008 |
Q: I've had my Dell Dimension since 2004 with XP Professional. I'm getting a new PC this year with ...
A: Unless you have a need to take your backup offsite, an external hard drive is a great backup method. ...
|
| Multiple Screen | 2/16/2008 |
Q: I have installed an Asus 9200 SE video board (AGP) on a P5P800-VM motherboard which also has a video ...
A: Unfortunately, most motherboards will automatically disable the onboard video when an expansion card ...
|
| password impasse | 1/28/2008 |
Q: Tim, my terminally ill father gave me his computer before he died; but he didn't give me the ...
A: There are many tools you can use to "hack" a Windows PC and reset any password on it. However, as ...
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| Reclaiming all messages in Outlook Express 6 | 1/22/2008 |
Q: I have a Dell Dimension 8300 Desktop/WinXP Media Center Edition 2004. I turned on my computer today ...
A: Links don't work for you? Are you saying you cannot copy the link and paste it into your browser ...
|
| Reclaiming all messages in Outlook Express 6 | 1/22/2008 |
Q: I have a Dell Dimension 8300 Desktop/WinXP Media Center Edition 2004. I turned on my computer today ...
A: First, check your Deleted Items folder to see if they were inadvertently deleted. Also, see if the ...
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| XP problem | 1/20/2008 |
Q: My computer is damaged with some newly hardware or software, but I don't want to set up a new ...
A: Damaged with new hardware/software? I am sorry, but I don't understand the issue. Without ...
|
| upgrading | 1/17/2008 |
Q: I have a 5 year old computer with a S3 64 meg AGP video card. 2 Ghtz, 1.5 Gig of Ram. I want to ...
A: You don't need to backup the driver. (though I do recommend backing up the entire system before ...
|
| upgrading | 1/16/2008 |
Q: I have a 5 year old computer with a S3 64 meg AGP video card. 2 Ghtz, 1.5 Gig of Ram. I want to ...
A: My quick answer: I would choose the Radeon X1650PRO. Compatibility should not be a problem since it ...
|
| software conversion | 1/14/2008 |
Q: I have an old Gateway with "office" (at home) How do I make documents readable on Windows? When I ...
A: If the recipient does not have Office installed, you can either: 1. Save the file in a format the ...
|
| MS Explorer 7.0 / Windows XP Wireless Connection | 1/13/2008 |
Q: Tim - After a recent visit from one of our sons who used my wife's computer while he was visiting, ...
A: If I understand you correctly, IE7 cannot surf and Outlook does send and receive (I assume that is ...
|
| windows not loading | 1/13/2008 |
Q: my computer freeze so i turn it off from the power button. when i turn it on go to the screen that ...
A: Since Windows loads to the point of offering you a boot menu, that typically means your hard disk's ...
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| XP Professional | 1/12/2008 |
Q: Tim, I use Outlook at work. About 2 weeks ago I received an e-mail from one of our new foreign ...
A: It is possible that your Outlook has been automatically configured with a language pack, which would ...
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| problem with my keyboard | 1/12/2008 |
Q: I am using Win XP professional.Recently I am having a problem with my keyboard.When I press the ...
A: I don't understand what you mean by a full-stop. If you are having difficulties using a specific ...
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| HELP, I accidentally disabled BIOS system.. | 1/11/2008 |
Q: Kind of a long story so I will try to condense it. I have a teenage daughter that I feel is at risk ...
A: Quick answer: Pull the power plug. leave it out for a couple of minutes. Plug it back in and see ...
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| what's up | 1/11/2008 |
Q: When I turn on my laptop it reads : " Operating systems not found." How can I change this and what ...
A: OUCH! Operating System = Windows XP If your laptop cannot find the OS, then you have considerable ...
|
| help!!! technical difficulties | 1/11/2008 |
Q: "Hello, I have a 2001 hp pavilion pc with windows xp on it. I recently used the pc’s System Recovery ...
A: Wow Dalton, You got a lot going on here! Quick answer: Your hard disk maybe failing. Do the ...
|
| wireless connection | 1/10/2008 |
Q: Working fine on a Toshiba computer with a wireless connection at home. I reset the wireless modem ...
A: When you say you reset the modem, that means one of two things. Either you: 1. Just restarted the ...
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| basic problem (over my head) | 1/10/2008 |
Q: hy, to be as detailed as possible, i am running win XP home edition. i have a friend who is hard of ...
A: Corn Likker, eh? Anyhow, I have no experience in downloading/converting YouTube videos. Sorry! I ...
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| DOWNLOADING PARTS OF A PROGRAM | 1/9/2008 |
Q: I have Microsoft Windows XP Home Edition. I recently lost everything off of my laptop and and ...
A: To start off, I want to make sure I understand you correctly: You say that you have "lost" ...
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| Website content copy to Word | 1/8/2008 |
Q: I need to copy images and text from a few websites to a word and powerpoint file. These images and ...
A: Screen capture is about your best bet to retain the page's overall format, although it doesn't work ...
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| copying entire hard drive | 1/7/2008 |
Q: my question is...how do I copy/backup my entire hard drive? including operating system. I have ...
A: If you have Windows XP Professional, you can use the built-in NTbackup utility. Run the wizard to ...
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| Startup menu | 1/5/2008 |
Q: I recently asked a friend how to have certain programs automatically open when I reboot. Here is his ...
A: When you are on the Startup folder, it expands to show you what programs are currently set to ...
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| Windows are disappearing | 1/5/2008 |
Q: I am a little surprise that people like yourself answer questions like this but if you have a quick ...
A: There are a number of things that could be causing this. A large number, unfortunately. Ranging ...
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| audio device | 1/5/2008 |
Q: My sound control says that I have no audio device installed/ I think one of the kids deleted it? ...
A: Check your device manager and see if you have any yellow exclamation marks on your Sound controller. ...
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| Microsoft Word 2003 | 1/2/2008 |
Q: How are you I have two computers internet connected Can I transfer a folder from My Documents to the ...
A: The answer is yes. However, the vehicle you use is solely up to your current configuration. Word ...
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| Re: Install MS Office 2007 | 1/2/2008 |
Q: My computer is using Windows XP. I try to upgrade from MS Office 2000 to MS Office 2007. I can ...
A: Have you applied all available Office updates? Are you installing 07 as an upgrade or a clean ...
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| not able to get Temp files | 1/2/2008 |
Q: I upgraded my IE from 6.0.2900.2180 to IE 7 then it i was not able to access my temp files in ...
A: Access your temp files? To delete them??? If you are only concerned with deleting them, use the ...
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| help... | 1/2/2008 |
Q: Rescently my laptop running XP ran out of hard disk space so i deleted some unused programs to clear ...
A: You might have accidentally hit a keyboard combination that has set your screen to a smaller ...
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| D Drive filling up | 12/31/2007 |
Q: I have a 12 month old compaq presario with windows XP. D drive originally only contained copies of ...
A: So you are looking to clean up your D: drive but leave the systems pre-installed OEM CD/software ...
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| Startup menu | 12/30/2007 |
Q: I recently asked a friend how to have certain programs automatically open when I reboot. Here is his ...
A: Here's how to do it: 1. Click on the start menu-->All Programs, then navigate to the program you ...
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