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Windows XP/Questions
| Subject | Date Asked | Expert |
| low disk space | 6/19/2009 | Richard Rost |
| Q: I keep getting the 'low disk space' message. My main hard drive is only 10G and I currently have 1MB ... A: Buy a bigger hard drive. :) Let me know if you have any other questions or comments. Also, be ... | ||
| deleting files | 6/18/2009 | Lorry |
| Q: It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. ... A: Try rebooting Windows and see if you can remove the file. If that doesn't work, try starting Windows ... | ||
| Outlook Express | 6/18/2009 | Tom Guertin |
| Q: My wife's computer running Windows XP has stopped downloading mail from the server. If she switches ... A: Richard, There are 6 sides to most boxes, but Windows XP doesn't have any sides. You must be ... | ||
| Backup Files | 6/18/2009 | Tom Guertin |
| Q: I had been using my computer for two years and it was working fine with excellent performance. Few ... A: Pablo, With a little help from your friends. You should remove your hard drive from the system, ... | ||
| Backup Files | 6/18/2009 | Lorry |
| Q: I had been using my computer for two years and it was working fine with excellent performance. Few ... A: Try starting Windows in Safe Mode by tapping the "F8" key until given various ways to start Windows, ... | ||
| XP Pro | 6/18/2009 | Michael Tedeschi |
| Q: Recently I reinstalled my pc with XP Pro SP2 due to some problems with my pc (frequent restart + ... A: Click Start Click Run Yype msconfig Press Enter choose the Boot.ini tab chick check all boot paths ... | ||
| Replace IE8 with IE7 | 6/17/2009 | Lorry |
| Q: It's always something. This refers to my friends computer, which I use to go to the RoadRunner web ... A: Microsoft explains How do I uninstall or remove Internet Explorer 8? at: ... | ||
| slow internet connection, ctd. | 6/17/2009 | Michael Tedeschi |
| Q: Here is the history from our diaglogue:My internet connection has been slow. Cable company told me ... A: Actually, our history is right here.....you did not read my last response. Instead you read the ... | ||
| Wireless Network Connection | 6/17/2009 | Michael Tedeschi |
| Q: I have a Compaq with an Intel Celeron running XP Home Edition. I accidentally hit the "Set up a ... A: All this means is that the program for the wireless card is connecting you to the internet. You ... | ||
| Window Explorer Error | 6/17/2009 | Tom Guertin |
| Q: When I right click on desktop, Window explorer gives error and then closes. This happens even if I ... A: Hridey, Desktop? Right click anywhere on your desktop where there are no icons? If IE gives you ... | ||
| XP home update/ acer laptop dilema | 6/16/2009 | Lorry |
| Q: My wifes computer is an Acer Aspire 3000 series that is running XP home edition. Around the ... A: Followup 6-17-2009 Hi Daniel, Have been thinking about this, it could be the drivers. Try going to ... | ||
| Having trouble deleting a file from desktop | 6/16/2009 | Tom Guertin |
| Q: Hey tom, I am running windows XP home edition. I have some files on my desktop that when I try to ... A: Bob, It's likely the file system is a little confused. Let run CHKDSK to check the disk integrity ... | ||
| compaq v2000 wont boot | 6/15/2009 | Tom Guertin |
| Q: my laptop stopped booting i tried to reinstall but it wouldn't read the xp disk computer store said ... A: Tiffany, The boot order should be CD, then Hard Drive. If that's the order you set and you are ... | ||
| HELP!!!! PLEASE!!!!! | 6/15/2009 | Tom Guertin |
| Q: )I was on facebook the other night when suddenly my computer was under attack from virus's & trojan ... A: Rachel, You are probably best to rebuild the system from scratch. A lot of these virus's are real ... | ||
| system restore gone | 6/15/2009 | Tom Guertin |
| Q: i got a virus or something and it has messed with pretty much everything. I have lost my sytem ... A: Stacey, You are probably best to rebuild the system from scratch. A lot of these virus's are real ... | ||
| Microsoft Update Installer is Stuck | 6/14/2009 | Lorry |
| Q: On shutdown, my Windows XP Pro SP2 system is attempting to install 7 Microsoft updates. The first ... A: Your best bet would be to go to Windows Update, download SP3, reboot Windows. Now go to Windows ... | ||
| How to get sound. | 6/14/2009 | Lorry |
| Q: My computer was having malfunctions so I did a system recovery to make as if i just bought it. Now ... A: Add the Volume icon To add the Volume icon to the notification area of your computer, follow these ... | ||
| XP log on | 6/14/2009 | Tom Guertin |
| Q: I brought home a computer from work. I changed it from being a member of a domain to a workgroup, ... A: Kris, Tough spot. You were logging into the system before on the domain and now that you removed ... | ||
| XP Upgrade | 6/14/2009 | Lenny |
| Q: I wanted to upgrade my Win2K Pro (SP 4) to XP. But, out of ignorance, I bought XP Home and then ... A: What you just mentioned is; Win2K Pro(SP4) in other other words meaning Windows 2000 ... | ||
| windows xp | 6/13/2009 | Tom Guertin |
| Q: I bought a dell laptop with windows vista. I later on installed windows xp but no sound is heard ... A: Owale, You probably have to install all your drivers manually: Checking Drivers Right click “My ... | ||
| slow internet connection | 6/12/2009 | Michael Tedeschi |
| Q: My internet connection has been slow. Cable company told me that I have something running in the ... A: First, dont worry about the netstat. I dont care what the cable company is telling you. Do not run ... | ||
| Window's Vista | 6/12/2009 | Tom Guertin |
| Q: In window's Vista,which option allows you to view the type and size of your file? A: Christina, Double Click 'My Computer' Double Click C: Click View -> Details This will change that ... | ||
| slow internet connection | 6/11/2009 | Michael Tedeschi |
| Q: My internet connection has been slow. Cable company told me that I have something running in the ... A: Remove the check mark from the following items. AGRSMMSG atiptaxx VAIOUpdt SOUNDMAN igfxtray hkmd ... | ||
| Internal Fan settings | 6/11/2009 | Tom Guertin |
| Q: My question is, where are the settings for the Internal fans? The fans come on when the computer is ... A: Sam, There are NO settings for system fans. They turn on when the system gets hot, via a ... | ||
| Startup Questions | 6/10/2009 | Tom Guertin |
| Q: My Dell 8200 Dimension computer w/Windows XP has been getting slower and slower these last few ... A: Hank, Sorry for the delay, but I had some tough questions that I had to do some research for and ... | ||
| Probs copying to DVD+R | 6/10/2009 | Tom Guertin |
| Q: I am trying to copy photos from my laptop to archive onto a DVD+R using the DVD/CD-RW Drive (D:) ... A: Jenee', Possibly because I have some T60's here with DVD ROMs (Read Only Memory). If It is ... | ||
| Probs copying to DVD+R | 6/10/2009 | Tom Guertin |
| Q: I am trying to copy photos from my laptop to archive onto a DVD+R using the DVD/CD-RW Drive (D:) ... A: Jenee', Most of my IT experience is using IBM laptops! To write to a CD or DVD you need to use ... | ||
| Laptop left click trouble | 6/9/2009 | Tom Guertin |
| Q: I have a DELL LATITUDE C600 laptop running XP pro. it has a button mouse in the keyboard with right ... A: Rick, I recommend updating all your system software and drivers. Downloading Drivers Go to your ... | ||
| Stupid notice | 6/9/2009 | Lorry |
| Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ... A: SARC is the Symantec site where you may run a free virus scan. SARC is short for Symantec Antivirus ... | ||
| Win XP SP2 can't install printer or adobe drivers | 6/9/2009 | Lorry |
| Q: My wife's PC can't install two different printer drivers (1 HP and 1 Dell) nor can it install the ... A: The only thing I can think of is to go to device manager and see if anything looks strange. Also ... | ||
| No Sound problem | 6/9/2009 | Tom Guertin |
| Q: My husband was removing some programs from control panel yesterday.I think he accidentally removed ... A: Ramya, I believe your sound drivers need to be installed: Checking Drivers Right click “My ... | ||
| windows xp | 6/9/2009 | Tom Guertin |
| Q: i have an acer travelmate 2310,and just had to replace the hard-drive,now i need to install ... A: Teeb, I recommend calling support and informing them that you hard drive died and you need recovery ... | ||
| control panel missed | 6/9/2009 | Tom Guertin |
| Q: control panel is missed. how i can recover control panel in windows xp? give me to solve to the ... A: Sudhakar, I wrote up some instructions on setting the control panel so it shows up in the Start ... | ||
| IE - can't overtype address/file name line | 6/9/2009 | Lorry |
| Q: I cannot backspace out or overtype any info, such as, (http://Google.com/)in IE address line ... A: Could be a memory problem. If you reboot Windows, can you do what you want to? The first thing I ... | ||
| Temp files | 6/9/2009 | Tom Guertin |
| Q: 3 days ago after I did Search *.TMP and deleted all the temp files that were not deleted by XP Home ... A: Gabe, I have a problem with blindly deleting files, even TMP files. I loaded a new system and ... | ||
| Temp files | 6/8/2009 | Lorry |
| Q: 3 days ago after I did Search *.TMP and deleted all the temp files that were not deleted by XP Home ... A: To remove Temp. files: 1.Click on Start and then Run. 2.In the text box in the Run window, ... | ||
| Dual Booting question | 6/8/2009 | Tom Guertin |
| Q: I'm dual booting Vista and Windows 7. How do I get Windows 7 to see my Vista programs. Please ... A: Michael, My first thought is WHY? Beside that, NO... Each boot needs it's own copy of the ... | ||
| Stupid notice | 6/8/2009 | Tom Guertin |
| Q: Each time I open my 'D' drive I receive the notice "Windows cannot find ... A: Kenneth, Thanks for the info. The only thing I can figure out of all this is when your rebuilt ... | ||
| windows | 6/8/2009 | Michael Tedeschi |
| Q: In my desktop computer I have windows XP home edition, and in my laptop I have Windows Vista home ... A: Where are you buying these from? Windows Black Edition is one of cracked, slipstreamed Windows ... | ||
| Windows | 6/8/2009 | Tom Guertin |
| Q: In my desktop computer I have windows XP home edition, and in my laptop I have Windows Vista home ... A: Sam, The only Microsoft product here is Vista Ultimate. XP Ulitmate and the Black Editions get NO ... | ||
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Answers by Expert:
Tom Guertin
Top Expert on this page
Expertise
I can answer Desktop and Laptop hardware questions as well as software questions. I have worked as a programmer 9 years, test/QA 9 years, and system administration 7 years. Having a diverse background helps in diagnosing computer problems.
Experience
Rocket Software Oct 14, 2002 – Present
Senior Systems Engineer: Responsible for all software and hardware installations, analysis, and support on all desktops and laptops. Support 200 remote employees along with 5 remote sites. Build servers, test, and build systems. Manage Active Directory, Exchange, Call Manager, and Unity accounts.
EMC Corporation Dec 31, 1999 – Nov 11, 2001
Senior Software QA Team Lead Engineer: Responsible for full software quality assurance of EMC's SymAPI and SymCLI software for Base and Control functionality.
Created full regression test suite in perl.
Peritus Software Services Sep 4, 1994 – Mar 30, 2001
Senior Software Engineer: Maintain outsourced code for CV, BULL, DG (UNIX), and Stratus (UNIX). Assist Y2K renovation team as project leader and COBOL renovator for Y2K compliance.
Team leader for as many as 21 engineers.
Supported DG AOS/VS II and AVIION (UNIX) communications products and AOS/VS II Databases. Maintained DG’s patch download website by modifying the XML web page, making each fix available.
Sys admin for both DG AOS/VS II and AVIION (UNIX) platforms.
BULL Worldwide Information Systems Inc. Aug 1988 – Sep 1994
Senior Software Engineer: Designed, Developed, Maintained, and Component Tested File System, Printer, and Device Utilities in an ISO 9000 environment using Assembly and C.
Maintained 21 utilities, fixing all problems within company wide goal.
Re-wrote 5 utilities in assembly with only 1 reported problem since 1989.
Maintained a Dump Analysis Utility, which enables users to follow system structures, dump group information, and analyze memory.
SQA component tested all DPS6 utilities.
KRAFT Inc., Dairy Group Oct 1986 - Aug 1988
Computer Programmer: Designed and developed a program that accounts for all maintenance parts, repairs, and moneys using DBASE III Plus.
Purchasing agent for all building and machine maintenance.
Education/Credentials
EDUCATION: University of Massachusetts, Amherst, MA
Major: BS. Computer Systems Engineering
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