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QUESTION: I was the victim of identity theft this past weekend. It was an international website that I thought was legitimate. Someone was able to grab all of my info from there. (I did the appropriate actions afterwards).

I asked the website to delete my account and they did. Just to check I went back to the website and it says "Page not found" in the address bar but the screen is blank. What is strange is that it's only on my home computer and my office computer. The webpage pops up normally if I try it on other computers. That's the strange part. I asked the website if they blocked me or my IP address and they said no. This sounds very worrisome. I downloaded a free Malwarebytes software to run. Have you heard of this before?

Thanks

ANSWER: Dear HaCHE,

This should be a pretty short and simple answer, which should make you happy ;) What you need to do on the other computers that still show your account is to clear the cache and/or hit refesh a couple times. Here is a link to the definition of "browser cache". http://www.pctools.com/security-news/what-is-a-browser-cache/

Respectfully,
Dr. Nuccitelli

---------- FOLLOW-UP ----------

QUESTION: I appreciate the quick response but what I really meant to say was not that my account was showing up but the actually website was showing up on the other computers but not my home one and not my office one in the network where I would login. I'm worried that my home computer and office desk one have some type of bad program on it. I can get onto the main website that I was on in the other office computers but not the two I used for this site. Those are the two computers that show the "Page not found..." when I even go to the URL.

Thanks

Answer
Good Morning HaCHE from New York again and please forgive me as this question is a litte confusing to understand. Given you have been the target of identity theft, I would certainly have all digital devices checked for infiltration. Not just your home computer and office desk computer, but all digital devices you own. This would also include any mobile digital devices such as a smartphone or iPad. I realize it may be a pain in the butt and a little costly, but its the only way to know all devices are clean. I apologize I can not give you more specific advice on those two devices, but if your host provider cannot help fix these connection/network issues, it is possible there may be some lingering infestation from the identity theft.

Good Luck,
Dr. Nuccitelli  

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Dr. Michael Nuccitelli

Expertise

cyber bullying, cyber stalking, cybercrime, cyber terrorism, online sexual predators, child predators, Internet safety, psychopathology, criminal psychology, forensic psychology and cyber psychology.

Experience

Dr. Michael Nuccitelli is a New York State licensed psychologist and certified forensic consultant. He completed his doctoral degree in clinical psychology in 1994 from the Adler School of Professional Psychology in Chicago, Illinois. In 1997, Dr. Nuccitelli became a licensed psychologist in New York State (License # 013009.) In 2006, he received the Certified Forensic Consultant designation from the American College of Forensic Examiners (Identification # 103110.) In September 2011, Dr. Nuccitelli established iPredator Inc. offering the private & public sectors educational and advisory services regarding cyber bullying, cyber stalking, cybercrime, cyber terrorism and Internet predators. In June 2012, Dr. Nuccitelli and iPredator Inc. launched their long anticipated website, www.iPredator.co, offering site visitors an incredible amount of information, education and advisory services. Over the last 25 years, Dr. Nuccitelli has worked in the mental health field in a variety of capacities with various clinical populations. Concurrent with his employment in mental health, Dr. Nuccitelli was a practicing psychologist for 10 years and worked in the field of forensic psychology conducting evaluations and consultation for attorneys and court systems. Dr. Nuccitelli has extensive career and academic experiences. His areas of expertise includes forensic & criminal psychology, digital forensic psychology, psychiatric & psychological disorders and developmental psychology. He is an avid follower of national & criminal news and enjoys educating the public by interacting with the media. Dr. Nuccitelli continues to investigate and expand his construct he has constructed, called iPredator. He presently consults with the American College of Forensic Examiners to become the resource and hub for Americans seeking information on iPredators, digital/computer forensics, cyber security and training programs for the professional sector and law enforcement.

Organizations
American College of Forensic Examiners International

Publications
Dr. Nuccitelli's theoretical construct, iPredator, was the feature article in the 2011 Winter issue of the Forensic Examiner published by the American College of Forensic Examiners International. His recent article "2012 Cyber Bullying Tactics," will be split and published in the Summer and Fall issues of their magazine.

Education/Credentials
Dr. Nuccitelli is a New York State Licensed Psychologist and certified forensic consultant.

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