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Worst of the Web/Unable to remove info from ReverseIT.us

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Question
Dear Dr. Nuccitelli,

I have been trying for what seems like ages to have my personal info removed from a reverse phone site called ReverseIT.us. I followed the instructions in the Removing Your Information From Our Search Results section in the site's privacy policy.

http://www.reverseit.us/privacy-policy/

I sent a Data Removal Request Form along with proof of my identity to the address listed in the privacy policy.

The privacy policy says "Please allow upwards of 30 days for us to fully process your Data Removal Request." I have been waiting months and months, but my info is still appearing on the site.

I have sent several emails to , but have never received a reply. I have also contacted the hosting provider (Cybercon) and the reverse proxy service provider (CloudFlare). Both companies say that because they don't own the site, they can't control what appears on the site.

I have also contacted the Privacy Rights Clearinghouse which said, "The websites are not required by law to offer an opt-out, but if they do offer one in their privacy policy or terms of service, they are required to honor it."

I am extremely frustrated that the site is not honoring its own privacy policy. Is there anything I can do to compel the site to remove my info?

Thank you for your help.

Answer
Dear Bill,

Good morning from NY and I'm not familiar with ReverseItDotUs. Based on a quick review of ReverseItDotUs, I see others have had issues removing their information and getting return contacts. Although there is no way to know by doing a quick check like I just did, it is possible they have gone out of business. Below is their Facebook and Twitter accounts, which indicates the latest response from them being several months ago. (a "like" on fb 2-15) I would friend/follow them on these 2 social sites and see if you can get a response. I've also pasted here the Site Jabber review link to read the comments. I wish I could give you better advice, but your quandry is a growing issue for many online users. If the information you're seeking to have removed is sensitive, you may have to retain an attorney to get a court order to have Cybercon and CloudFlare disclose the information you seek. The other recommendation, which also costs money like an attorney is to hire an Information Security expert. Good luck in your endeavor and I'm sorry I cannot solve your issue immediately here at AllExperts.

Respectfully,
Dr. Nuccitelli  
Email: drnucc@ipredatorinc.com
Website: https://www.ipredator.co/

https://www.facebook.com/Reverseit  February 2015
https://twitter.com/reverseitus   April 2014

You can also check the comments in this Site Jabber review link http://www.sitejabber.com/reviews/www.reverseit.us  

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Dr. Michael Nuccitelli

Expertise

cyber bullying, cyber stalking, cybercrime, cyber terrorism, online sexual predators, child predators, Internet safety, psychopathology, criminal psychology, forensic psychology and cyber psychology.

Experience

Dr. Michael Nuccitelli is a New York State licensed psychologist and certified forensic consultant. He completed his doctoral degree in clinical psychology in 1994 from the Adler School of Professional Psychology in Chicago, Illinois. In 1997, Dr. Nuccitelli became a licensed psychologist in New York State (License # 013009.) In 2006, he received the Certified Forensic Consultant designation from the American College of Forensic Examiners (Identification # 103110.) In September 2011, Dr. Nuccitelli established iPredator Inc. offering the private & public sectors educational and advisory services regarding cyber bullying, cyber stalking, cybercrime, cyber terrorism and Internet predators. In June 2012, Dr. Nuccitelli and iPredator Inc. launched their long anticipated website, www.iPredator.co, offering site visitors an incredible amount of information, education and advisory services. Over the last 25 years, Dr. Nuccitelli has worked in the mental health field in a variety of capacities with various clinical populations. Concurrent with his employment in mental health, Dr. Nuccitelli was a practicing psychologist for 10 years and worked in the field of forensic psychology conducting evaluations and consultation for attorneys and court systems. Dr. Nuccitelli has extensive career and academic experiences. His areas of expertise includes forensic & criminal psychology, digital forensic psychology, psychiatric & psychological disorders and developmental psychology. He is an avid follower of national & criminal news and enjoys educating the public by interacting with the media. Dr. Nuccitelli continues to investigate and expand his construct he has constructed, called iPredator. He presently consults with the American College of Forensic Examiners to become the resource and hub for Americans seeking information on iPredators, digital/computer forensics, cyber security and training programs for the professional sector and law enforcement.

Organizations
American College of Forensic Examiners International

Publications
Dr. Nuccitelli's theoretical construct, iPredator, was the feature article in the 2011 Winter issue of the Forensic Examiner published by the American College of Forensic Examiners International. His recent article "2012 Cyber Bullying Tactics," will be split and published in the Summer and Fall issues of their magazine.

Education/Credentials
Dr. Nuccitelli is a New York State Licensed Psychologist and certified forensic consultant.

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