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About Leo Lingham
Expertise
Questions could cover business analysis, business planning, business development, strategic planning, corporate planning, corporate development, manpower planning etc

Experience
18 years working managerial experience in business planning,
strategic planning, organization planning , human resource planning etc.

plus

24 years in management consulting covering business planning,strategic planning, marketing planning, product planning,
sales planning etc

Organizations
BESTBUSICON Pty Ltd--PRINCIPAL

Education/Credentials
MASTERS IN SCIENCE

MASTERS IN BUSINESS ADMINISTRATION

 
   

You are here:  Experts > Business > Small Business > Writing Business Plans > confusion

Writing Business Plans - confusion


Expert: Leo Lingham - 12/11/2008

Question
QUESTION: hello sir

I m confess about my career choice but hope you help

you have some following characterization may that help

I ll be satisfied when doing work that :

1. Allows me to create and develop innovative solutions to problems while improving existing systems.
2. Lets my work in a logical manner to implement your good ideas, and rewards you what I  persevere.
3. Deals with other industrious people that have knowledge and intellect I respect.
4. Gives me credit for my imaginative ideas, and let’s me keep control and ownership over how they are carried out.
5. Exposes me to interaction with a small group of other intellectual people, and is free of interpersonal differences.
6. Allows me to work independently, and provides me with a steady stream of new information and opportunities to increase my skills.
7. Permits me to produce a product that complies with my high standards, and not the subjective whims of others.
8. Avoids repetition and detail-oriented demands.
9. Allows me to freely modify or transform people and systems, while giving me a high degree of autonomy and control.
10. Evaluates my performance based on clearly defined criteria, and compensates me fairly for my contributions.

my personalities characterization :

  developer
  reserved & introspective
  idealistic & theoretical
  objective & analytical
   structured & decisive

===================================

wish to hear from you soon
thanks


ANSWER: AOB,

MUCH  APPRECIATE  THE  INFORMATION  YOU  HAVE
PROVIDED  ME.

COULD  YOU  PLEASE  PROVIDE  MORE


-YOUR  QUALIFICATIONS

-YOUR  WORK  EXPERIENCE

TO  GET  A  BETTER  UNDERSTANDING  OF  YOUR  CAREER PATH.


THANKS

REGARDS

LEO LINGHAM

---------- FOLLOW-UP ----------

QUESTION: -YOUR  QUALIFICATIONS

bachelor degree in electronics engineer

-YOUR  WORK  EXPERIENCE

I have some talents try to to develop like (writing poems , stories , stage plays , screen plays )

also directing , photographing

but all the above dont want to be a career beccause I did the for (joy - prove my talent - share the world my vision & thoughts ) if they outcomes cash it ll be an extra for me

I have good background , info in business managment , international business , marketing ) I like it

noticed that
===========
I have to be employed , hate routine , I like to be freely my be disciplined but freely I need ( the place let me generate ideas , plan , do strategies , design product , develop systems ..................

Answer
AOB,
HERE  IS  SOME  USEFUL  MATERIAL.
REGARDS
LEO LINGHAM
==============================================
Based  on  your  two  emails'   information  about  yourself,
my best  judgement  is
-You  have  a  strong  leaning  
*towards innovative  thinking.
*towards  strategic  thinking
*towards  a  planned  approach  to  work.
*towards  a  systematic  work  plans
*towards  applied  changes
etc etc.

ALL  THESE  LEADS  TO  CAREER  IN  
*MANAGEMENT   CONSULTING.
*BUSINESS   CONSULTING
*STRATEGIC   PLANNING
ETC ETC.
========================================
WHAT  IS  
BUSINESS/ MANAGEMENT  CONSULTING
-----------------------------------------------------------------
The role of  MANAGEMENT /  business consulting  of any type  is
-to provide management support
-to provide advice
-to  help change management

to  corporations.

This  consuting  process   involves
-exploration
-diagnosis
-planning
-designing
-iniating
-implementing
-executing
-evaluating

of  projects.

There  are  various  opportunities  in  consulting , such   area as,

-marketing
-product  marketing
-product  management
-production
-manufacturing
-supply  chain
-procurement
-finance
-INFORMATION  TECHNOLOGY
-operation  MANAGEMENT
-project  management
-industrial management
etc etc


The  consulting firms  like  ACCENTURE/ OTHERS   handles various  BUSINESS
DYNAMICS   like

-customer relations  management systems
-product development / positioning
-demand planning systems
-inventory management  systems
-business process improvements
-business continuous improvements
-project planning  and  control
-strategic  capacity planning
-operational management  system
-TQM  [ quality  management system]
-MRP SYSTEM  [ material planning ]
-business  process re-engineering
-information  system
-supply chain management
-business integration
etc etc

1. MBA
MBA  is  not  mandatory  for  the  entry  position, but  if  you  have
a  MBA  it  eases the  entry point,  as  there  is  a  good  perception
for  the  MBA  applicant,  as  he /she  is  perceived to  have  the
necessary  knowledge  level.  Though  it  is  not  always  true.

But  if  you  have  a  masters  degree  with  honours  in  civil engg.,
structural engg.,  or  project  management
or  operational  research,  you have  an  equal  chance  / opportunity.


Also, if  you  have  a  graduation  with honours  in any  of  the  above
subjects  ,  with  5  years  of  solid  working  experience, you  stand
an  equal  chance.

If  you  have  the  required  qualifications  and  experience  and
the  competence , then  the  sky  is  the  limit.

What counts  at  the  end  of  the  day ,  is  the  competency
that  is  your  ability/ knowledge/skills/attitude/ aptitude

which  is  the  total  sum  of  professionalism.

With  this,  you  can  go  anywhere--in  the world.

My  own  suggestion  is  
-gain  5/6  years  of  hands  on  experience  in  industry

-then  seek  career  in  consulting.

This  gives  you an  edge  in  consulting, because  you  have  the  
extra  dimension   of  dealing  with  human  beings/ operation --  day  in  / day  out.
=============================================================
Based on experience,
a  5/7  years   of   hands-on-experience in  your  field
would lead   you to  an  experienced  consultant.
And  another 3/5   years of  solid  experience in  consulting
would make  you  a  role  model  of successful  consultant.
=========================================
ENRICH  YOURSELF

There is  a  lot  of  understanding  required  for a  successful  career
in consulting.
What is consultancy?
Defines management consultancy as ‘the provision to management of objective advice and assistance relating to the strategy, structure, management and operations of an organisation in pursuit of its long-term purposes and objectives. Such assistance may include the identification of options with recommendations; the provision of an additional resource and/or the implementation of solutions.'
Management consultants are ‘those organisations and/or individuals that participate in the process of management consultancy within a framework of appropriate and relevant professional disciplines and ethics designed for the activity of management consultancy.'
=======================================================
This  means  the  clients  seek   not only recommendations  but  also  implementations
of  solutions.
-------------------------------------------------------------------------------------------------------
Typically, a management consultant will be engaged in providing / demonstrating:
change management skills
technical and business knowledge
business understanding
ownership, management and delivery of solutions to clients
project delivery and risk management
excellent interpersonal skills
ability to transfer skills to others
creative and analytical thinking
problem solving /  making judgement
selling/ persuading
presentation
communication [ oral/written]
adherence to a code of conduct and ethical guidelines
========================================================
Market Capability and Knowledge:
The application of fact-based knowledge, bringing together the combination of technical skills, business understanding, sector insight and external awareness.
Consulting Competence defines the core consultancy skills, tools, and techniques which are essential in delivering consultancy services.
Professional Behaviours are the entry-level professional behaviours and attitudes which act as ‘enablers' in achieving market capability and consulting competence.
Each consulting project, however short, goes through five phases:-
Entry and contracting
This is a critical stage of any project, to do with the initial contact with the client, including exploring the problem, deciding whether the consultant is the right person to work on this issue, both the client's and the consultant's expectations and how to get started.
Discovery and dialogue
Consultants need to come up with their own sense of the problem, and help the client to do the same; who is going to be involved in defining the problem, what methods will be used, what kind of data should be collected, how long will it take?
Feedback and decision to act
Reporting the data collection and analysis, including setting ultimate goals for the project and selecting the best action steps or changes.
Engagement and implementation
In many cases the implementation may fall entirely on the line organisation, though the consultant may also be involved.
Extension, recycle or termination
Evaluation of what happened in the previous phase. Sometimes it is not until after some implementation occurs that a clear picture of the real problem emerges. In this case the process recycles and a new contract needs to be discussed.
========================================================================
Some  current / modern  observations  in the  consulting  field---

clients are becoming more selective buyers; demanding specialised technical knowledge or skills… the expert not the generalist…..
shifting balance from traditional IQ based measures to emotional  intelligence as predictor of excellence and success….
the boundaries of what constitutes management consultancy  are  blurred…. larger consultancies offering services spanning strategy to outsourcing…. low barriers to entry for sole practitioners
impact of future working patterns…new organisation models….growth in networked practices diminishing value of knowledge……as availability increases, effective sourcing and application becomes the  differentiator   

An effective Management Consultant requires a balance of behaviours, skills and knowledge. This is defined in the framework which follows as market capability, consulting competence and professional competence.
1.Market Capability :   This is the application of fact-based knowledge. It brings together the combination of technical skills, business understanding, sector insight and external awareness.  
2.Consulting Competence:    These are the core consultancy tools, techniques and skills which are essential in delivering consultancy services.
3. Professional Competence   :These are the behaviours and attitudes which act as ‘enablers’ in achieving market capability and consulting competence.
=====================================================================
CONSULTING  COMPETENCE

These describe the core consultancy tools, techniques and skills which are essential in delivering management consultancy services. [ applies  to any  disciplines  or  sectors]

                                                              
-------------------------------------------------------------------------------------------------------------------------
Building and sustaining relationships

*Presents  ideas convincingly to achieve specific  outcomes
Demonstrates  skills in building consensus and resolving conflict
Applies techniques to achieve influence, impact and results with stakeholders
Conveys  ideas and thoughts in a clear focused style using effective verbal and non- verbal communication techniques in formal and informal situations
Uses presentation tools and techniques  effectively to engage to audience
Produces clear client correspondence and reports selecting most appropriate style to achieve desired outcome
Manages group processes to achieve desired outcomes, using tools and  techniques to maximise the groups decision making potential
Manages, develops  and appraises others, delegating where appropriate
Seeks support from peers where appropriate
----------------------------------------------------------------------------------------------------------
Applied expertise and knowledge


Selects and uses appropriate diagnostic tools, methods and techniques
Actively seeks out new and appropriate tools
Captures  and builds knowledge in defined processes
Shares knowledge and experiences with others
Applies knowledge, tools and technical expertise  to support value creation, tailoring it to the specific needs of the client

---------------------------------------------------------------------------------------------------------
Achieving sustainable results

Manages client projects effectively ensuring objectives, deadlines and budgets are met by team members under own control
Competent  use of project planning, tools, milestones appropriate for the size and scale of the project
Demonstrates the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines
Operates competently in all areas of project delivery
Manages ‘medium risk’ projects (working with others, high complexity)
Identifies, quantifies and manages issues impacting of delivery of project
Actively manages client expectations
Demonstrates track record of successful delivery in a range of delivery roles in client engagements
Ensures quality of own deliverables and those of team
Monitors and measures client satisfaction
Works with the client to determine a handover process  to ensure skills transfer, sustainability of results and knowledge capture as appropriate for project.
Reviews and predicts any potential areas of deficit, addressing them before the engagement end
------------------------------------------------------------------------------------------------------------------
Market  Capability

Recognised as expert in own discipline[ IT /HR/ FINANCE/ PRODUCT/MARKETING]
Discusses impact of  other disciplines on area of work  with confidence and knowledge
Applies technical expertise across one or more sectors [ FINANCIAL/ TELCO/ ETC]
Demonstrates a  thorough understanding of sectoral business issues
Demonstrates up to date depth of knowledge of political, economic, social, technological, legal and environmental factors (PESTLE) impacting on sector and/ or  technical area of expertise
-------------------------------------------------------------------------------------------------------------------------------
Client Focus

Understands and defines client requirements
Presents clear comprehensive written proposals
Engages the client in selecting and owning optimal design options
Manages client interface, maintaining focus on overall deliverables agreeing and applying contractual terms of engagement
Understands and engages expertise of others alongside own.
Leverages network effectively to research and define client issues, generate innovative solutions for clients and /or inform delivery solution
-----------------------------------------------------------------------------------------------------------------------------------


Professional Competence

Demonstrates professional competences
Professionalism and Ethics
Complexity & Responsibility
Personal Growth
Analytical & Proactive thinking
Interpersonal Interaction
* Delivery effectiveness

=============================================

Professionalism and Ethics

Operates with professionalism and integrity in all aspects of role including conduct, appearance, adherence to  codes of practice and working in the best interests of  the client.  
Demonstrated Behaviours

Adheres to consultants' code of conduct
Deals appropriately with ethical issues within the code of practice
Ensures professional advice given is technically sound and relevant to client needs
Sets high personal standards
Acts with integrity
Embraces diversity in terms of culture, religion, race and gender
Is  courteous, reliable and responsive in dealing with others
Respects confidentiality
Engenders trust
Is respected by professional colleagues



Analytical and Proactive Thinking

Applies analytical and proactive thinking to client agenda to ensure robust, leading edge client solutions
Demonstrated Behaviours

Adopts a logical, coherent and consistent approach to problem solving
Understands the alternative implications of different issues and courses of action
Recommendations are supported  by facts and research
Makes decisions on a rational and timely basis
Challenges assumptions and probes detail
Develops and tests mental models to ensure practical application
Demonstrates flexibility, creativity and innovation in generating solutions and recommendations
 

Complexity and Responsibility

Assumes responsibility for own actions, understanding complexity of operating environment and impact of selected course of actions on others.



Demonstrated Behaviours

Demonstrates responsibility for actions which extend beyond the immediate area of scope
Develops thought-through courses of action which take into account issues beyond the immediate scope of role
Works effectively in complex environment s containing value-conflicts and uncertainties which extend beyond the immediate area of practice

 
Interpersonal Interaction

Interacts and empathises effectively with others to achieve desired outcomes.



Demonstrated Behaviours

Establishes and maintains productive working relationships
Comes over as confident and assured
Willingness to understand alternative perspectives
Expresses views clearly and openly and without arrogance
Contributions actively sought by others
Seeks to build solutions of mutual benefit


 

Delivery Effectiveness

Demonstrates resilience, drive and commitment to results.


Demonstrated Behaviours

Acts on own initiative
Persists with job until complete solution has been delivered
Calm and rational approach when under pressure
Flexible and adaptable to changing demands and deadlines
Lives with ambiguity
Keeps ‘big picture’ in focus, simultaneously addressing detail
Balances priorities, managing time effectively

Personal Growth

Proven  track record of self development and personal growth

Demonstrated Behaviours


Demonstrates awareness of own development needs and opportunities
Pro-actively seeks opportunities to further own development
Recognises impact of own behaviour on others
Seeks and acts on constructive feedback from clients, peers and team members to further personal development
Sets and monitors personal learning and development objectives

 

######################################

A   BROAD SPECTRUM  OF  SKILLS/  ABILITIES  NEEDED  ARE

1.LEADERSHIP  AND  INFLUENCE
-individual  leadership
-meeting  leadership
-developing  organization  talent
-sensitivity
-collaboration
-persuasiveness
-sales skills
-negotiation skills
-rapport  building
etc

2.DECISION  MAKING
-analysis
-judgement
-selecting/ promoting  decisions  

3.ADMINISTRATIVE / MANAGERIAL
-planning/ scheduling
-managing  the  job
-delegation
-control


4.PERFORMANCE  MANAGEMENT
-setting  performance  goals
-coaching
-appraisal

5.COMMUNICATIONS
-oral
-written
-PRESENTATIONS

6.PERSONAL
-job  motivation
-work standards
-initiative
-impact
-customer  service  orientation
-innovation
-creativity

7.TECHNICAL  KNOWLEDGE  PROFICIENCY
===========================================


Now ,  if  you  review  your  current  background  and  the
experienced  consulting  status,  you  can see  for  yourself
the  gap  that  exists.

The  requirements  are

-gaining  working  experience  IN  CONSULTING
-sharpening  your  edge  for  consulting with short courses in

*presentation
*public  speaking
*selling  ideas/ concepts
*persuasion  skills
*problem solving /  decision making skills
etc etc.

FOR  THESE  SHORT  COURSES, VISIT
www.dalecarnegie.com
one  of  the  best  in  that  business.
===============================  

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