Expert: Leo Lingham - 3/1/2009

Question
Dear Leo,

If you have some websites where I can look at more process flows,can you please let me know. Also,if you have sites pertaining to training programmes and workshops can you please let me know of them.  

Answer
AVANTHI,
I  DON'T  KEEP  TOO MANY  RECORDS  OF  THIS   TYPE
IN  MY  FILE.

HERE  SOME  SAMPLE  OF  ''PROCESS'' SITES.

www.isixsigma.com/tt/process_mapping/ - 53k -
www.timnathco.govoffice2.com/index.asp?Type=B_BASIC&SEC=%7B30D76E36-CAE7-4E2B-83D9...90CA-4E78

en.wikipedia.org/wiki/Process_flow_diagram

www.tbs-sct.gc.ca/emis-sigd/support/s-s/pro/process_e.asp -
www.lifehack.org/articles/lifehack/productivity-hack-write-mini-process-flows.html
====================
TRAINING  SITE
www.phclab.com/images/QA%20Training%20Programme.pdf -
================================

HERE  IS  A   LIST   OF   POPULAR   SOFTSKILL  COURSES.

TRAINING AND  DEVELOPMENT  COURSES
[  hours  allocation ]  assuming  8hrs a day.

LEADING AND DEVELOPING PEOPLE
Coaching Skills for Managers [ 16 hrs]
Developing High Performance Teams [ 16 hrs]
Human Resource Management  for line managers.[24 hrs]
Leading for Results  [ 16hrs]
Managerial Leadership and Development. [ 16hrs]
Mentoring in the Workplace [ 8 hrs]
People Management [ 32 hrs]
Performance Management [  16 hrs]
Recruiting and Selecting Staff [ 16hrs]
Review and Reward Staff Performance . [ 12 hrs]
Strategic Leadership . [ 16hrs]
The  Supervisory  development  course[24 hrs]
Interpersonal  skills [ 16hrs]


GENERAL /  MANAGEMENT
Effective Office Management [ 8hrs]
Implementing Change  [ 8 hrs]
Management Essentials [ 16hrs]
Setting goals/ objectives [ 8hrs]
Problem solving / decision making [ 8hrs]
Team building [ 16hrs]
Performance appraisal / improvement plan [ 16hrs]
Public speaking [ 8hrs]
Time management [ 4  hrs]
Counselling  employees on  performance [ 8hrs]

INDIVIDUAL PERFORMANCE
Assertiveness Techniques [ 8hrs]
Conflict Resolution [ 8hrs ]
Managing Stress [ 4 hrs ]
NLP for Business/sales [ 8hrs]
Personal Influence Skills [ 8hrs]
Positive Negotiation Skills [ 16hrs]
Time Management [ 4hrs]



BUSINESS COMMUNICATION
Business Writing Skills[ 4 hrs]
Effective Communication [ 8hrs]
Professional Presentations [ 8hrs]
Writing Winning Tenders and Proposals [ 8hrs]



LEARNING AND DEVELOPMENT
Train the Trainer ‑[16-24 hrs]
Training and Assessment Systems [ 8hrs]
Workplace Assessment [ 8hrs]
Continuous Improvement ‑ improving Systems and  Processes[16hrs]
Customer Service ‑ Meeting Customer Needs[ 8hrs]
Effective Workplace Retationsh[ps ‑ Working Together [ 8hrs]
Innovation and Change ‑ Making Change Happen [ 8hrs]
Operational Plans ‑ From Thought to Action [ 8hrs]
Personal Work Priorities ‑ Empowering Self [ 8hrs ]
Workplace Information ‑ The Knowledge Advantage[ 8 hrs]
Workplace Leadership ‑ Leading the Way [ 8hrs]
Workplace Learning ‑ The Competitive Edge [ 8hrs]
Workplace Safety ‑ Promote a Safety Culture [ 4 hrs]

===================================================
REGARDS
LEO LINGHAM